176 to 200 of 295 Incident Management Jobs in England

/CD tooling experience. Scripting experience with PowerShell, Python, Bash or Go. Experience supporting and operating production environments. Knowledge of monitoring, observability and incident management. Understanding of security and compliance best practices. Excellent communication skills and a collaborative approach. Passion for continuous improvement and knowledge sharing. Desirable Microsoft Azure ...

through automation, building practical tooling, and enabling teams to use storage services effectively at scale.Working in a distributed, international environment, you'll contribute to incident management, root cause analysis, and the ongoing stability and performance of critical systems supporting advanced technology development.ResponsibilitiesEnsure the reliability, availability, and performance … large-scale storage platformsSupport incident response, troubleshooting, and root cause analysisApply SRE practices including SLOs and SLIs where appropriateBuild and manage infrastructure using Terraform and AnsibleDevelop automation and Python-based tooling to improve operationsLeverage AI-based tools for monitoring, anomaly detection, and analysisCreate lightweight agent-based workflows to support ...

through automation, building practical tooling, and enabling teams to use storage services effectively at scale.Working in a distributed, international environment, you'll contribute to incident management, root cause analysis, and the ongoing stability and performance of critical systems supporting advanced technology development.ResponsibilitiesEnsure the reliability, availability, and performance … large-scale storage platformsSupport incident response, troubleshooting, and root cause analysisApply SRE practices including SLOs and SLIs where appropriateBuild and manage infrastructure using Terraform and AnsibleDevelop automation and Python-based tooling to improve operationsLeverage AI-based tools for monitoring, anomaly detection, and analysisCreate lightweight agent-based workflows to support ...

issues, ensuring effective coordination between Client Services, Operations teams and external engineering partners. The successful candidate will combine strong technical troubleshooting capability with data management and reporting expertise to support both operational delivery and wider business requirements. Key Responsibilities Provide day-to-day operational support for the platform, ensuring … processes. Skills & Experience Required Previous experience in a Platform Support Analyst, Application Support Analyst, Technical Support or similar operational support role. Strong troubleshooting and incident management skills. Experience working with cross-functional teams and external technical partners. Strong SQL skills, including querying, data extraction and manipulation. Experience using ...

part in enabling the responsible use of personal data while ensuring robust control of privacy risks. Operating at the intersection of business strategy, risk management, and regulatory compliance, the role requires strong risk triage capability, the ability to challenge and influence stakeholders, and a clear focus on accountability … requirements with commercial and operational needs. Act as a trusted advisor to senior stakeholders, clearly articulating risk exposure, trade-offs, and viable solutions. Stakeholder Management & Challenge Confidently challenge business stakeholders where risk exposure is not adequately controlled, demonstrating strong pushback and negotiation skills. Influence decision-making at senior levels ...

candidate will support the delivery of information security and cyber security initiatives across the organisation, including risk assessments, policy maintenance, security monitoring, audit support, incident management, and third-party risk reviews. Key Responsibilities Support the delivery, documentation, and monitoring of information security and cyber security risk assessments … where required. Assist with internal audits, external audits, and security assessments, helping to ensure compliance with regulatory and industry standards. Prepare risk assessment reports, management information, and key risk indicator dashboards. Support the management and resolution of information security incidents, ensuring timely escalation and closure. Contribute to improving ...

Customer Satisfaction Survey. To provide Service Desk support to clients via telephone and chat Logging and updating support tickets within the Company's Incident Management Application Resolving support calls in a quick and efficient manner whilst meeting SLA's To escalate calls where necessary to the Desktop Team ...

. Essential Skills Experience in DevOps, Cloud Operations, Application Support, or Production Support Strong Linux administration skill AWS cloud experience CI/CD pipeline management Infrastructure as Code (Terraform, CloudFormation, Ansible, etc. Scripting skills (Python, PowerShell, Bash Database experience (SQL Server, Oracle, or MySQL Strong troubleshooting, incident management ...

automation Manage Azure Key Vault, secrets, and certificate lifecycle processes Implement infrastructure changes and contribute to CAB processes Resolve technical escalations and support major incident response Participate in a shared on-call rota What We're Looking For Strong experience in infrastructure engineering, cloud operations, or managed services Strong … Linux administration skills across RHEL, CentOS, Ubuntu, and/or Oracle Linux Hands-on Ansible experience for patching, automation, and configuration management Good Microsoft Azure administration skills, including VMs, networking, backup, and governance Experience with Infrastructure-as-Code using Bicep and/or ARM templates Azure DevOps ...

Single Point of Contact (SPOC) for electronic security service issues Log, categorise, and prioritise Incidents, Service Requests, and Events Provide first-line Incident diagnosis and resolution Escalate unresolved Incidents in line with Service Desk escalation procedures Support CCTV, access control, intruder alarm, and intercom systems Ensure SLA compliance … accurate ticket updates Adhere to security, compliance, and confidentiality requirements Provide remote support for on site engineers Contribute to Knowledge Management and Continual Service Improvement Participate in team meetings and actively contribute towards the business’ activities Strive to maximize personal development and performance and take active part in performance ...

Embed security, governance, cost controls, and Responsible AI guardrails into the platform by design. Ensure reliability and performance of AI services in production, including incident management, optimisation, and continuous improvement. Provide self-service tools, standards, and best practices to enable engineering teams to build and scale AI solutions … bring to the role: Strong experience in platform engineering, DevOps, or infrastructure engineering in enterprise environments. Proven expertise in observability, monitoring, and system performance management at scale. Hands-on experience with cloud platforms (AWS, Azure) and modern infrastructure (e.g., containers, Kubernetes, CI/CD pipelines). Experience with MLOps ...

Embed security, governance, cost controls, and Responsible AI guardrails into the platform by design. Ensure reliability and performance of AI services in production, including incident management, optimisation, and continuous improvement. Provide self-service tools, standards, and best practices to enable engineering teams to build and scale AI solutions … bring to the role: Strong experience in platform engineering, DevOps, or infrastructure engineering in enterprise environments. Proven expertise in observability, monitoring, and system performance management at scale. Hands-on experience with cloud platforms (AWS, Azure) and modern infrastructure (e.g., containers, Kubernetes, CI/CD pipelines). Experience with MLOps ...

with rigorous evaluation and measurement in real-world settings. Proven experience deploying and operating machine learning models in production at scale, including observability, reliability, incident management, and continuous improvement. Proficiency in Python software engineering, including production-grade, modular OOP design, testing, performance tuning, and debugging. Familiarity with MLOps … unintended outcomes. Experience working in regulated environments with awareness of model risk, controls, privacy, security, and audit-ready documentation. Strong problem-solving, communication, stakeholder management, and teamwork skills, with a results-driven mindset and client focus. Preferred Qualifications Experience with NLP and/or GenAI (LLMs, retrieval‐augmented generation ...

maintaining public trust and meeting statutory obligations. As part of the Information Assurance function, you will help deliver effective information governance, security, records management, and data protection practices. The successful candidate will provide specialist advice and professional guidance on information security matters, supporting compliance with UK GDPR, the Data … with stakeholders across the organisation to identify risks, strengthen controls, manage incidents, and promote a culture of security awareness and accountability. Key Responsibilities Risk Management, Clarity & Ownership Work collaboratively with stakeholders to identify, assess, and manage information security risks. Ensure risks are clearly documented, understood, and owned ...

technologies. You will support in the technical delivery of complex projects and collaborate with stakeholders across the business, while also ensuring operational excellence through incident management, preventative maintenance, and ongoing service improvement. Skills and Experience Essential: Extensive experience in the design, deployment, and ongoing support of Microsoft server … Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams ...

looking for a Product Director in our platform team to own the platform product strategy and product management lifecycle from start to finish. Partnering with engineering leads and other product managers, you will define the platform roadmap, KPIs and product management best practices across multiple teams. By taking … manage stakeholders at all levels of seniority in the organisation. This is an exciting opportunity for an experienced leader to implement a technical product management discipline and key processes across the product team. You will define what good platform product management looks like and promote a customer-first ...

looking for a Product Director in our platform team to own the platform product strategy and product management lifecycle from start to finish. Partnering with engineering leads and other product managers, you will define the platform roadmap, KPIs and product management best practices across multiple teams. By taking … manage stakeholders at all levels of seniority in the organisation. This is an exciting opportunity for an experienced leader to implement a technical product management discipline and key processes across the product team. You will define what good platform product management looks like and promote a customer-first ...

customer support (2nd level IT support) role. Skills: Strong familiarity with Windows 11, MS Office 365, mobile phone support, remote software (Bomgar), VPN, and incident management tools. Excellent customer service and problem-solving skills are required. Education: A degree in Computer Sciences or Informatics is preferred, but hands ...

Analyze and resolve complex incidents (code, logs, Oracle/SQL databases, Windchill configurations) Handle recurring issues and implement workarounds Ensure compliance with SLAs and incident management processes Deploy fixes and ensure system installation, maintenance, and updates Install and configure environments (integration, validation, pre-production, production) Ensure daily operations ...

Infrastructure Engineer be doing? Maintaining, securing, and enhancing multi-classification virtualised environments across public, private, and hybrid cloud systems. The role covers monitoring, incident management, controlled maintenance, and ensuring platforms remain secure and compliant, alongside continuous skills development, stakeholder support, and knowledge sharing to improve performance and team ...

experience supporting and operating enterprise production platforms across Microsoft Azure and some On-premise infrastructure environments. Strong understanding of hybrid cloud operations and infrastructure management Managing Azure subscriptions, accounts, networking, identity, security controls and platform services Hands-on experience with Infrastructure as Code (IaC) and automation tooling, particularly Terraform … Experience working within operational support and change management environments Experience migrating workloads and services from on-premise infrastructure to public cloud platforms. Experience with Landing zones, DevOps tooling s would be beneficial Key Responsibilities of the Cloud Engineer: Act as the technical lead for platform change initiatives, owning technical ...

Infrastructure as Code, automation, CI/CD and systems integration. Strong background in cloud architecture, networking and solution design. Experience with monitoring, performance optimisation, incident management and service availability. Solid software development and scripting skills using modern development practices. Experience working in Agile, cross-functional teams with … user-focused approach. Strong stakeholder management, leadership and mentoring skills, with excellent communication abilities. Relevant cloud certification (e.g. AWS, Azure) or equivalent practical experience preferred. To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal ...

capacity issues Implement upgrades, patching and security best practices Develop automation for provisioning, deployment and ongoing maintenance Support Infrastructure as Code and configuration management using tools such as Ansible and Terraform Collaborate with engineering teams to improve observability, resilience and operational efficiency Provide technical guidance and mentorship to junior … team members Participate in incident management, root cause analysis and continuous improvement activities Contribute to database architecture decisions and the evaluation of new technologies Essential Skills & Experiences Strong experience with Oracle and other open source databases such as MySQL or similar relational database platforms Expertise in database architecture ...

Engineer, Workplace IT Engineer, Desktop Support, Service Desk Analyst, Technical Support, Windows 10, Windows 11, Active Directory, Office 365, O365, Azure, Intune, SCCM, Endpoint Management, Hardware Support, Software Support, Network Support, Cabling, Patch Panels, Switches, Troubleshooting, ITIL, Incident Management, VIP Support, Local Government IT, Public Sector ...

Microsoft Power Platform environment Monitor platform performance, usage, and system health, proactively identifying and resolving issues Execute administrative tasks , including user access management, environment configuration, and policy enforcement Maintain and update technical and operational documentation to ensure accuracy and consistency Support incident management, troubleshooting, and service requests … experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI, Dataverse) Experience in platform administration, monitoring, and operational support Strong understanding of environment management and access controls Experience maintaining technical documentation and runbooks Good troubleshooting and problem-solving skills Familiarity with Power Platform governance and compliance frameworks Strong ...