176 to 200 of 548 Incident Management Jobs in England

bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. AccountabilitiesProvision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service … issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes.Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management.Identification and remediation or raising, through appropriate process, of potential service impacting risks ...

productionising the AI‐SDLC and ensuring it meets enterprise SLAs, security, and governance requirements.Key responsibilitiesOwn AI-SDLC deployment, operations, and platform reliability (uptime, performance, incident response).Manage infrastructure, monitoring, observability, and operational/on-call support.Build and maintain CI/CD pipelines and automation for platform releases.Drive the shift … orchestration with Docker + Kubernetes.Observability & monitoring — OpenTelemetry, CloudWatch, logging/tracing for AI workloads.Scripting/automation — Python and/or Bash.Security & compliance operations — secrets management, IAM/least privilege, PCI DSS-aligned controls, auditability.Reliability engineering — SLIs/SLOs, incident management, cost and capacity management (incl. ...

deliver secure technology solutions that support some of the UK's most important Defence organisations. We have an opportunity for a Cyber Security Incident Co-Ordinator to join our Security Advice and Incident Office (SAIO) based in Corsham , you'll play a vital role in protecting mission-critical … national/British citizen and have resided in the UK for 10 years and over. What you'll be doing As a Cyber Security Incident Co-ordinator, you'll take ownership of the end-to-end security incident lifecycle, ensuring incidents are investigated, managed and resolved effectively while ...

deliver secure technology solutions that support some of the UK's most important Defence organisations. We have an opportunity for a Cyber Security Incident Co-Ordinator to join our Security Advice and Incident Office (SAIO) based in Corsham or Erskine (Scotland), you'll play a vital role … subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations.What you'll be doingAs a Cyber Security Incident Co-ordinator, you'll take ownership of the end-to-end security incident lifecycle, ensuring incidents are investigated, managed and resolved effectively while maintaining ...

Purpose Reporting to the VP Trust, AI & Privacy, the Trust, AI & Privacy Program Manager is responsible for the day-to-day management, maintenance and continuous improvement of RWS's global privacy and AI compliance program. Working within the strategy and direction set by the VP Trust, AI & Privacy … ongoing development through practical, on-the-ground execution. This role translates strategy into practical, company-wide operations, ensuring effective governance, accountability and risk management across all RWS functions and markets. Working closely with stakeholders across Legal, Security, Technology, Product, HR and other business functions, the Program Manager will drive ...

system-related issues. Liaise with third-party suppliers and external stakeholders to investigate and resolve technical issues. Manage endpoint devices, including policy deployment, configuration management, application deployment, and Windows imaging. Support and administer cloud-based environments, including Azure Active Directory and virtual endpoints. Perform patch management and vulnerability … operating systems, firmware, networks, and business applications. Assist with employee onboarding and offboarding processes. Manage user accounts, licences, security groups, and permissions within identity management platforms. Monitor live systems, conduct root-cause analysis, and identify potential cybersecurity risks. Follow established support procedures and contribute to the creation ...

role is a hybrid working role. The role is responsible for delivering and supporting IT Infrastructure Services, building and maintaining relationships with local senior management and key business stakeholders to ensure that office and operational site infrastructure together with core IT Infrastructure Services meet business requirements.Main responsibilitiesIn this role … where appropriate.Project Manage Business and IT changes, such as, but not limited to office moves, new sites, acquisitions and IT driven improvements, including stakeholder management, contingency planning and working collaboratively with the wider IT team as needed.Work closely with IT suppliers and business stakeholders to ensure new IT solutions ...

uses the servers' local storage to create a resilient shared storage pool) Experience managing production-critical infrastructure environments with high availability requirements. Experience with incident management, problem management, RCA, and continuous operational improvement. Knowledge of monitoring, observability, alerting, and performance management. Microsoft Hyper-V (Core Expertise) Deep … Familiarity with monitoring and observability platforms such as Azure Monitor, Prometheus, Grafana, Splunk, or similar tools. Experience supporting enterprise VDI environments. Understanding of ITIL Incident, Problem, Change, and Release Management. Experience working in regulated industries such as Banking or Financial Services. Experience & Qualifications 6+ years of infrastructure engineering experience ...

Manager is responsible for the end-to-end ownership of the Treasury systems support model, ensuring delivery of Treasury outcomes through effective governance, performance management, and coordination of L2, L3, Business Partner, and vendors.The role aligns closely to a Technical Product and Platform Manager, ensuring that the Treasury platform … SaaS platforms and governance Strong leadership and communication skills Service Delivery & Treasury Platform GovernanceEnsures Treasury systems consistently support business operations, decision-making, and risk management through strong service governance and performance oversight.Own the Treasury systems support model and service performance Define and manage KPIs, SLAs, and service standards aligned ...

Azure Data Factory, Azure Databricks, Azure Data Lake, Azure SQL and Azure Synapse. You'll combine deep Azure Data Platform knowledge with leadership, stakeholder management and project delivery experience, helping shape the organisation's data strategy and ensuring its data platforms provide secure, reliable and scalable foundations for Business … Data Lake, Azure SQL and Synapse while ensuring solutions are scalable, secure, supportable and cost-effective. You'll also oversee platform performance, monitoring and incident management, lead migrations and platform upgrades, and promote best practice across Data Architecture, Azure DevOps, CI/CD, Data Governance, Data Quality ...

resilient, and high-performing platform capability that underpins critical banking services, supporting operational resilience and regulatory compliance.The role leads the transition from traditional infrastructure management to a platform-centric, product-led operating model, integrating platform engineering, DevOps, Site Reliability Engineering (SRE), and Network Operations (NOC) to enable scalable, automated … managing service-level objectives (SLOs), error budgets, and proactive reliability engineering across critical services.Ensure end-to-end service reliability and resilience, including capacity management, availability, performance, and disaster recovery, aligned to operational resilience requirements for banking services.Lead Network Operations and Infrastructure Operations (NOC), ensuring 24/7 monitoring, incident ...

commercial technology landscape. The successful candidate will work across a diverse technology environment, including Azure, AWS, Microsoft Fabric, Power BI, Infor ERP, Infor Revenue Management, Infor Product Management, Bynder, and associated integrations. They will be responsible for maintaining cloud infrastructure, supporting deployment pipelines, and managing platform services … reliability through effective monitoring, resilience improvements, and operational best practices. Implement and uphold infrastructure security controls, compliance requirements, and governance standards. Support platform troubleshooting, incident management, and root cause analysis to maintain service stability Develop and improve infrastructure-as-code practices and automation capabilities. Create, maintain, and enhance ...

directly with product development teams to design, implement and maintain appropriate security controls and the production of wider security artefacts. Responsibilities : Production of Security Management Plans, work package descriptions and cost estimates in support of product bids, services and proposals. Undertaking security risk assessments, risk mitigation plans, mitigation … analysis and preparation of security management documentation for system assurance. Defining product security requirements, advising development teams on bespoke implementations for product security control implementations and overseeing product development activities. Liaison with internal and external security assurance authorities to desmontrate product compliance against recognised UK and wider frameworks. Driving ...

critical systems. Ensure the reliability, resilience and performance of technology services within a fast-paced 24/7 operating environment. Drive improvements across service management, governance, change control and incident management processes. Develop strong relationships with operational, commercial and executive stakeholders across the business. Lead the ongoing … Expertise Proven experience in a senior IT leadership role within logistics, warehousing, distribution, manufacturing, FMCG, or another operationally intensive environment. Strong understanding of Warehouse Management Systems (WMS), Transport Management Systems (TMS), and their integration into wider business operations. Track record of leading multi-site IT teams and delivering ...

protective monitoring processes led directly by DVSA or its service provider. It also responds to incidents of a technical nature in line with DVSA Incident Management procedures. It restores normal service operation as quickly as possible and minimises any adverse effect on business operations. This ensures that … practice security standards, including performing or arranging digital forensics to support evidence gathering and preservation. Driving proactive cyber defence through threat hunting and vulnerability management, using threat intelligence to identify emerging risks, suspicious activity, and weaknesses in DVSA's security posture. Manage post-incident review, including root cause ...

protective monitoring processes led directly by DVSA or its service provider. It also responds to incidents of a technical nature in line with DVSA Incident Management procedures. It restores normal service operation as quickly as possible and minimises any adverse effect on business operations. This ensures that … practice security standards, including performing or arranging digital forensics to support evidence gathering and preservation. Driving proactive cyber defence through threat hunting and vulnerability management, using threat intelligence to identify emerging risks, suspicious activity, and weaknesses in DVSA's security posture. Manage post-incident review, including root cause ...

responsibilities: Leading, motivating and developing a team of IT Technicians to deliver a responsive and customer-focused service. Managing and maintaining the IT Service Management (ITSM) solution and Incident Management processes. Ensuring incidents, service requests and problems are prioritised and resolved within agreed service levels. Identifying recurring … looking for someone who has: Experience leading, mentoring or developing others within a technical team. A strong understanding of ITIL principles and service management best practice and a minimum of ITIL4 Foundation certification or SDI (Service Desk Institute) qualification. Proven experience working within a busy Service Desk ...

experience.Key Job Responsibilities and DutiesThis role sits within the People Tech and is responsible to Lead & Implement Enhancements & Support SAP S4HANA - Personnel Administration, Time Management, Payroll to configure the platform to achieve measurable benefitsAct as the Technology expert to provide solutions to the People Services, Financial Systems , Risk teams … functional requirements after doing the impact assessment for Design, Architecture, User Experience Perform Unit Testing, Regression Testing and support UAT for both Projects & supportFor incident management, Perform Root cause analysis for Incidents and propose long term scalable fixes. Ensure Payroll processes are completed with no errors, inconsistencies from ...

work and our customer requirement, candidate are required to hold DV clearance The Boundary Managed Service Lead oversees the design, implementation and ongoing management of boundary security and managed services protecting defence organisations' network perimeters. You will manage boundary security operations, lead service delivery teams, ensure SLA compliance … critical defence network boundaries. This role requires deep expertise in boundary security technologies, managed service delivery and defence security protocols. Key Responsibilities Boundary Service Management & Delivery Oversee end-to-end boundary managed service delivery including design, implementation and operations. Manage boundary security SLAs, ensuring 100% compliance with availability, performance ...

will play a key part in driving operational excellence, improving service delivery and supporting future business growth. Key Responsibilities: Lead the day-to-day management of IT operations, infrastructure and support services. Manage external IT support and cyber security partners, ensuring service levels are achieved. Lead and develop … meet operational needs. Manage supplier relationships, budgets and service agreements. Support the delivery of IT projects and operational improvements. Oversee onboarding processes, equipment lifecycle management and user access. Ensure cyber security controls, monitoring and incident management processes remain effective. Support data protection activities and ensure compliance with ...

program leadership role responsible for embedding security into how products are designed, built, and shipped — and for owning the full threat detection and incident response pipeline end-to-end.The Director sets direction for a global team spanning secure development lifecycle, security architecture, threat modeling, vulnerability and exposure management, offensive security, cloud security, security monitoring, and incident management. The role translates cyber risk into business risk and drives the conversation leadership can act on.Strong experience across both Product Security and SecOps is required. This is a leader-coach role in a lean, high-ownership team operating ...

Site Reliability Engineering, cloud operations, and modern software delivery practices with a passion for building high-performing engineering teams. You will lead reliability strategies, incident management, automation initiatives, and continuous improvement efforts, while partnering closely with product, engineering, and business stakeholders to align technology outcomes with organisational objectives. … World Check verify Applications.Define and implement SLOs, SLIs, and error budgets; maintain reliability scorecards and drive improvements through engineering backlogs.Act as Major Incident Commander during critical outages; lead blameless post-incident reviews and ensure learnings are institutionalized.Drive automation-first mindset across incident response, deployment, compliance, and observability.Collaborate ...

have moved more into a Service Delivery/Project Manager capacity. Looking after 3 data centres, you will be responsible for: Customer service delivery Incident management Project management Infrastructure future planning/strategy Vendor management As the IT Operations Manager, you will liaise with ...

Provide 1st and 2nd line support across business applications and end-user technologies. Support and maintain key platforms including CRM, finance, HR, membership, event management and SaaS applications. Troubleshoot system, access, and Microsoft 365 issues, ensuring incidents are managed through to resolution. Work with users to understand operational challenges … system administration activities. Support the introduction and adoption of AI and automation technologies across the organisation. Promote best practice around information security, user access management and data governance. Your Skills and Experience Previous experience in an Application Support Analyst, Business Systems Support Analyst, IT Support Analyst or similar role. ...

commercially effective payment services while leading a small technical team and delivering key business initiatives. Payment Processing Expertise, Fintech Knowledge, Technical Architecture, Vendor Management PCI DSS & P2PE Compliance, Mobile Application Management, Loyalty Platform Management, Commercial Awareness Key Responsibilities Payment Platform Ownership* Own the end-to-end payment … service issues.* Maintain operational procedures, technical documentation, and support models.* Ensure compliance with industry standards, including PCI DSS and P2PE requirements.Team LeadershipProject and Change Management* Lead the delivery of payment-related projects and strategic initiatives.* Coordinate internal stakeholders, suppliers, and business teams to deliver successful outcomes.* Manage project plans ...