176 to 200 of 601 Incident Management Jobs in England

Perform advanced configuration, maintenance, and monitoring of telecom equipment and systems. Plan and implement system upgrades, patches, and improvements to ensure optimal performance. Project Management Lead and participate in telecommunications projects, including system upgrades, migrations, and new implementations. Collaborate with other IT teams and external vendors to ensure project … success. Incident Management Manage and document the lifecycle of critical incidents from initial report to resolution, including post-incident reviews. Develop and maintain incident response procedures and protocols. Customer Service Provide expert advice and support to customers and internal teams on telecommunications matters, including training. Ensure ...

Exciting Opportunity Service Desk, Request Management Analyst- SC Cleared Duration: Contract (6 Months+) Location: Warrington, United Kingdom (5 Days Onsite) IR35 Status : Inside IR35 Shift Pattern: Rotational 24x7(including nights and weekends) The Role: The IT Service Desk & Request Management Analyst will act as the first point … ServiceNow, Remedy, Cherwell, ManageEngine) Working knowledge of Microsoft 365 (M365), Active Directory, Entra ID (Azure AD), and user administration Experience supporting infrastructure alerts and incident management processes Proactive approach to continuous learning and technical development ...

great opportunity comes with clear progression opportunities and will require someone to come with both technical and GRC security experience. Key Responsibilities: Oversee security incident management and response Threat management Configure, implement and maintain security tools such as SIEM, XDR, EDR, vulnerability management Implement and maintain … security controls Conduct vendor risk assessments, support internal and external audits Governance, risk and compliance Skills & Experience: Proven experience in Cyber Security operations, threat management Strong knowledge of SIEM, XDR, EDR, vulnerability management, firewalls and network security Good understanding of risk management, vendor security assessments and compliance ...

client events. Strong team player with the ability to foster collaboration and positive working relationships Essential Technical Skills: Extensive experience using IT Service Management (ITSM) or ticketing software to log, track, and manage incidents and requests in line with ITIL best practices. Familiarity with ITIL frameworks for service delivery … support, including incident management, request fulfillment, problem management, and knowledge management. Proven ability to multitask, manage competing priorities effectively, and remain calm and composed under pressure, particularly in fast-paced, high-demand environments. Strong knowledge and troubleshooting skills for Microsoft Windows 10 and 11 desktop operating systems ...

client events. Strong team player with the ability to foster collaboration and positive working relationships Essential Technical Skills: Extensive experience using IT Service Management (ITSM) or ticketing software to log, track, and manage incidents and requests in line with ITIL best practices. Familiarity with ITIL frameworks for service delivery … support, including incident management, request fulfillment, problem management, and knowledge management. Proven ability to multitask, manage competing priorities effectively, and remain calm and composed under pressure, particularly in fast-paced, high-demand environments. Strong knowledge and troubleshooting skills for Microsoft Windows 10 and 11 desktop operating systems ...

platforms (Splunk, Sentinel, Elastic) to enhance detection and automation capabilities. Drive continuous improvement through ITIL-aligned processes and adherence to CREST standards. Oversee vulnerability management, threat intelligence, and incident response plans. Communicate security posture, risks, and incident outcomes clearly to senior stakeholders. Ensure operational readiness and contribute … following to this SOC Operations Manager role: Proven experience leading SOC operations in a 24×7 or multi-client environment. Strong background in incident management, threat detection, and escalation processes. Technical depth across SIEM/SOAR tooling, preferably Splunk or Microsoft Sentinel. A passion for developing teams — coaching ...

equipment, fixing technical problems, and keeping everything secure. Their services include: Technical Support: Helping staff with any tech issues they have. Network Management: Ensuring the internet and internal networks are running smoothly. Software Management: Installing and updating software used by the business. Hardware Management: Setting … other devices. As an apprentice in our IT Services team, you will: Complete structured rotations within the Service Delivery team, including: IT Asset Management Change, Problem & Incident Management Front Office Support Team Back Office Support Team 2nd Line Support Service Transition Develop a wide range of technical ...

play a vital role in safeguarding their digital environment. This is a broad, hands-on role that spans all areas of cyber operations - from incident response and vulnerability management to awareness campaigns, security tooling oversight and project delivery. It’s a fantastic opportunity for a security professional … collaborative, and progressive organisation that takes security seriously and invests in modern tooling and practices. What you’ll be doing: Leading and supporting cyber incident management across the business, ensuring timely and effective resolution. Managing and maintaining security tooling and systems - particularly across the Microsoft security stack including ...

stack and take ownership of second and third line application support across: Azure App Services, Azure Functions, Azure SQL, Azure Storage, Event Grid, API Management .NET/C# microservices, APIs and integration layers CI/CD pipelines (Azure DevOps) and deployment troubleshooting Application monitoring and observability using tools such … Application Operations or Production Support within a cloud environment Hands-on understanding of Azure cloud services, ideally including App Services, Functions, SQL Database, API Management or similar Ability to read and interpret C#/.NET code, understand engineering patterns and identify root causes Skilled in troubleshooting APIs, microservices ...

documentation and best practices. This role is not only focused on deep technical resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting … support staff. Your Impact in Action: • Expert Resolver: Address the highest complexity issues with a deep focus on root cause and long-term remediation. • Incident Commander: Guide the response and resolution of high-priority incidents. • Client Advisor: Serve as a technical contact for key client escalations when assigned. What ...

documentation and best practices. This role is not only focused on deep technical resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting … support staff. Your Impact in Action: • Expert Resolver: Address the highest complexity issues with a deep focus on root cause and long-term remediation. • Incident Commander: Guide the response and resolution of high-priority incidents. • Client Advisor: Serve as a technical contact for key client escalations when assigned. What ...

documentation and best practices. This role is not only focused on deep technical resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting … support staff. Your Impact in Action: • Expert Resolver: Address the highest complexity issues with a deep focus on root cause and long-term remediation. • Incident Commander: Guide the response and resolution of high-priority incidents. • Client Advisor: Serve as a technical contact for key client escalations when assigned. What ...

documentation and best practices. This role is not only focused on deep technical resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting … support staff. Your Impact in Action: • Expert Resolver: Address the highest complexity issues with a deep focus on root cause and long-term remediation. • Incident Commander: Guide the response and resolution of high-priority incidents. • Client Advisor: Serve as a technical contact for key client escalations when assigned. What ...

documentation and best practices. This role is not only focused on deep technical resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting … support staff. Your Impact in Action: • Expert Resolver: Address the highest complexity issues with a deep focus on root cause and long-term remediation. • Incident Commander: Guide the response and resolution of high-priority incidents. • Client Advisor: Serve as a technical contact for key client escalations when assigned. What ...

documentation and best practices. This role is not only focused on deep technical resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting … support staff. Your Impact in Action: • Expert Resolver: Address the highest complexity issues with a deep focus on root cause and long-term remediation. • Incident Commander: Guide the response and resolution of high-priority incidents. • Client Advisor: Serve as a technical contact for key client escalations when assigned. What ...

documentation and best practices. This role is not only focused on deep technical resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting … support staff. Your Impact in Action: • Expert Resolver: Address the highest complexity issues with a deep focus on root cause and long-term remediation. • Incident Commander: Guide the response and resolution of high-priority incidents. • Client Advisor: Serve as a technical contact for key client escalations when assigned. What ...

documentation and best practices. This role is not only focused on deep technical resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting … support staff. Your Impact in Action: • Expert Resolver: Address the highest complexity issues with a deep focus on root cause and long-term remediation. • Incident Commander: Guide the response and resolution of high-priority incidents. • Client Advisor: Serve as a technical contact for key client escalations when assigned. What ...

documentation and best practices. This role is not only focused on deep technical resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting … support staff. Your Impact in Action: • Expert Resolver: Address the highest complexity issues with a deep focus on root cause and long-term remediation. • Incident Commander: Guide the response and resolution of high-priority incidents. • Client Advisor: Serve as a technical contact for key client escalations when assigned. What ...

documentation and best practices. This role is not only focused on deep technical resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting … support staff. Your Impact in Action: • Expert Resolver: Address the highest complexity issues with a deep focus on root cause and long-term remediation. • Incident Commander: Guide the response and resolution of high-priority incidents. • Client Advisor: Serve as a technical contact for key client escalations when assigned. What ...

documentation and best practices. This role is not only focused on deep technical resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting … support staff. Your Impact in Action: • Expert Resolver: Address the highest complexity issues with a deep focus on root cause and long-term remediation. • Incident Commander: Guide the response and resolution of high-priority incidents. • Client Advisor: Serve as a technical contact for key client escalations when assigned. What ...

documentation and best practices. This role is not only focused on deep technical resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting … support staff. Your Impact in Action: • Expert Resolver: Address the highest complexity issues with a deep focus on root cause and long-term remediation. • Incident Commander: Guide the response and resolution of high-priority incidents. • Client Advisor: Serve as a technical contact for key client escalations when assigned. What ...

documentation and best practices. This role is not only focused on deep technical resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting … support staff. Your Impact in Action: • Expert Resolver: Address the highest complexity issues with a deep focus on root cause and long-term remediation. • Incident Commander: Guide the response and resolution of high-priority incidents. • Client Advisor: Serve as a technical contact for key client escalations when assigned. What ...

documentation and best practices. This role is not only focused on deep technical resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting … support staff. Your Impact in Action: • Expert Resolver: Address the highest complexity issues with a deep focus on root cause and long-term remediation. • Incident Commander: Guide the response and resolution of high-priority incidents. • Client Advisor: Serve as a technical contact for key client escalations when assigned. What ...

documentation and best practices. This role is not only focused on deep technical resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting … support staff. Your Impact in Action: • Expert Resolver: Address the highest complexity issues with a deep focus on root cause and long-term remediation. • Incident Commander: Guide the response and resolution of high-priority incidents. • Client Advisor: Serve as a technical contact for key client escalations when assigned. What ...

documentation and best practices. This role is not only focused on deep technical resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting … support staff. Your Impact in Action: • Expert Resolver: Address the highest complexity issues with a deep focus on root cause and long-term remediation. • Incident Commander: Guide the response and resolution of high-priority incidents. • Client Advisor: Serve as a technical contact for key client escalations when assigned. What ...