three days per week) We're excited to welcome you to Asda! As a Service Solution Architect , you will play a crucial role in shaping and evolving our service management landscape. Embedded within the Technology Strategy & Architecture function, you will collaborate closely with the ServiceNow product team, integration and engineering architects , and other cross-functional stakeholders. Your expertise will … industry best practices . What You'll Love Architect and enhance Asda's enterprise observability solutions, including Application Performance Monitoring, Logging, Monitoring & Alerting, and Dashboarding . Define and optimize incidentmanagement processes , focusing on tooling, integrations, automation, and evolving ServiceNow solution design . Support the establishment of reliability goals , including Service Level Indicators (SLI), Service Level Objectives (SLO … Critical Systems Design with an emphasis on reliability, supportability, and risk mitigation . Assist in developing capacity planning capabilities for engineering and data teams. Drive the change and release management engineering design, including CI/CD, tooling, integrations, and automation . Partner with the Integration & Engineering Enterprise Architect and ServiceNow Technical Architect to develop and maintain Service and ServiceNow More ❯
Darlington, County Durham, United Kingdom Hybrid / WFH Options
Sellick Partnership
You will be responsible for documentation, take an analytical approach and be able to translate complex technical risks into clear and actionable insights for the organisation. Responsibilities: Development and management of the security operational roadmap, ensuring vulnerability management, threat detection and effective incident management. Be the primary point of escalation for security events and incidents in the … organisation. Leading on, developing and implementing the cyber security strategy across the organisation. Responsible for process improvements, policy and security architecture. Management of the cyber security budget and allocation of resources to ensure priorities are met. Resonsible for building, leading and management of a newly formed, high performing cyber security team. Ensure compliance standards across the organisation such … certifications in security such as CISM, CISSP, CISA. Proven experience as a cyber security leader, responsible for security strategy with a strong technical understanding. Strong knowledge of cyber risk management, vulnerability management and threat intelligence. Knowledge of compliance and regulatory frameworks such as Cyber Essentials, GDPR and ISO 27001. Certifications in Microsoft security such as AZ-500, SC More ❯
trading, research and development teams in a fast paced, data driven environment, supporting DevOps applications so will have exposure to a range of DevOps practices including cloud, containerisation, configuration management and monitoring. Not only will you be able to upskill on your DevOps knowledge and work with the latest technology, but you will also receive a market leading salary … and bonuses whilst being surrounded by an array of talented professionals all working in a stable firm. Requirements: Strong knowledge across Application Support and incidentmanagement Experience with Linux and Windows Exposure to DevOps tools - AWS, Terraform, Docker/Kubernetes Experience with Scripting preferably Python/Bash If you are looking for an opportunity to work in a More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Coforge U.K. Ltd
policies to maintain compliance and data integrity. Unmount storage volumes, securely wipe disks, and shut down operating systems following best practices. Ensure adherence to compliance standards and update asset management systems accordingly. Key Skills & Competencies: Database Administration : Proficient in managing databases with a focus on decommissioning-related requirements. Scripting & Automation : Skilled in Shell Scripting (Bash, Python) to automate decommissioning … tasks. Storage & Data Security : Strong understanding of storage management and secure data wiping techniques. Networking & Access Control : Knowledge of network configurations, Firewall rules, and user access protocols. Backup & Recovery : Experience in data backup, recovery, and migration strategies. ITIL & Compliance : Familiarity with incidentmanagement, change control processes, and compliance documentation. More ❯
improvements. Maintain fault-tolerant, scalable, and cost-effective infrastructures and services. Monitor availability, latency, and system health to keep our platform running smoothly. Lead blameless postmortems and refine our incident response processes. Provide feedback loops to development teams on operational gaps and resiliency concerns. Support services before they go live with system design consulting, capacity planning, and launch reviews. … SRE principles at scale, including deep knowledge of SLI/SLO/SLA differences. A product engineering background with strong coding skills in Python, C#, or similar. Experience with incidentmanagement frameworks and evolving them for efficiency. Expertise in cloud platforms (AWS preferred) and container orchestration (Docker, Kubernetes, ECS). Solid understanding of microservices, service mesh, and modern More ❯
cyber threats/attacks and has the appropriate recovery mechanisms in place. Ensuring FOS is prepared for and can effectively detect and respond to critical incidents by implementing cyber incidentmanagement processes. Continuously educating our people on information security awareness and working closely with our L&D colleagues to ensure that training and educational courses are in place. … information and security strategy and governance. Experience of leading and managing a team and a budget. Experience of managing a 3rd party service and hybrid teams in a matrix management model. Desirable Criteria CISSP, CISM or CRISC certification and some formal training in information security standards or significant professional experience. Why Financial Ombudsman Service? We are a values led More ❯
ll do Operations and Compliance: Coordinate and execute equipment or system switching procedures as required, ensuring seamless transitions and minimal disruption to data center operations. Provide solutions for site management and adhere to SLAs agreed in customer contracts. Ensure site overall appearance and cleanliness, escalating shortfalls when necessary. Ensure all work is carried out within a 'safe system' and … maintenance and repair works as assigned by the Site Operations Management. Responsible for trouble shooting, assembly, and the day-to-day scheduling of Maintenance activities. On-call Duties and IncidentManagement: When applicable, On-call duty which includes monitoring and day-to-day infrastructure surveillance and inspections via regular site walks and monitoring the building management system. More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Pertemps
have proven programming skills and an understanding of systems integration would be beneficial. Essential experience Commercial application support experience Exceptional interpersonal skills A knowledge of ITIL Problem, Change and Incidentmanagement Application testing lifecycl Proven technical/development skills: - Linux, Python and XML - Perl or similar scripting language - JavaScript -any flavour As the successful Application Support Developer, you More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Network IT
have proven programming skills and an understanding of systems integration would be beneficial. Essential experience Commercial application support experience Exceptional interpersonal skills A knowledge of ITIL Problem, Change and Incidentmanagement Application testing lifecycl Proven technical/development skills: - Linux, Python and XML - Perl or similar scripting language - JavaScript -any flavour As the successful Application Support Developer, you More ❯
rooted in integrity, creativity, and technical excellence, they've become a trusted partner across global industries. In this role you'll take ownership of platform reliability, resilience engineering, and incidentmanagement across cutting-edge cloud infrastructure. You'll play a key role in ensuring uptime, performance, and continuous improvement of core systems. The ideal candidate will be an More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment
rooted in integrity, creativity, and technical excellence, they've become a trusted partner across global industries. In this role you'll take ownership of platform reliability, resilience engineering, and incidentmanagement across cutting-edge cloud infrastructure. You'll play a key role in ensuring uptime, performance, and continuous improvement of core systems. The ideal candidate will be an More ❯
Employment Type: Permanent
Salary: £80000 - £90000/annum 38 Days Holiday, Healthcare, Pension
London, South East, England, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
culture rooted in integrity, creativity, and technical excellence, they've become a trusted partner across global industries.In this role you'll take ownership of platform reliability, resilience engineering, and incidentmanagement across cutting-edge cloud infrastructure. You'll play a key role in ensuring uptime, performance, and continuous improvement of core systems.The ideal candidate will be an experienced More ❯
similar role. Strong understanding of system architecture, design principles, and cloud platforms. Proficiency in scripting languages (e.g., python) for automation purposes. Familiarity with monitoring tools (e.g., prometheus, grafana) and incidentmanagement systems. Effective communication skills to convey technical concepts to non-technical stakeholders. Adaptability to learn and implement new technologies and tools as required. This role is based More ❯
this position. Key responsibilities of the role: Lead on troubleshooting iTrent system issues and responding to customer enquiries, ensuring all actions and outcomes are documented in line with agreed incidentmanagement procedures Develop reports using a range of data extraction and report-writing tools to support HR and business operations Provide ongoing support for key system interfaces within More ❯
this position. Key responsibilities of the role: Lead on troubleshooting iTrent system issues and responding to customer enquiries, ensuring all actions and outcomes are documented in line with agreed incidentmanagement procedures Develop reports using a range of data extraction and report-writing tools to support HR and business operations Provide ongoing support for key system interfaces within More ❯
similar role. Strong understanding of system architecture, design principles, and cloud platforms. Proficiency in scripting languages (e.g., python) for automation purposes. Familiarity with monitoring tools (e.g., prometheus, grafana) and incidentmanagement systems. Effective communication skills to convey technical concepts to non-technical stakeholders. Adaptability to learn and implement new technologies and tools as required. This role is based More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Morson Talent
be required to assist in occasional System repair activities - Working with the central Service desk Team coordinate all planned maintenance tasks within the work schedule driven from the central incidentmanagement tool - Take responsibility for the maintenance and security of the vehicle, tools, equipment and spare assets entrusted to their care by the Company - Organise and coordinate activities More ❯
connectivity experience is achieved through a creative & action-orientated attitude to implement and manage support strategies and operational processes for new and existing services to include partner on-boarding, incidentmanagement Establishing and maintaining strong client relationships internally and externally through collaboration & inclusiveness, using the power of diverse teams & individuals working together to deliver outstanding performance. Creating, developing More ❯
passion to identify or develop strategies to mitigate manual intervention going forward and have a track record of designing and implementing cloud best practices (e.g. architecting, provisioning, deployment, monitoring, incidentmanagement, continual service improvement, cost containment, etc.) - Ability to work globally PREFERRED QUALIFICATIONS - Experience as a Senior Solutions Architect/Consultant supporting Cloud workloads across a variety of More ❯
passion to identify or develop strategies to mitigate manual intervention going forward and have a track record of designing and implementing cloud best practices (e.g. architecting, provisioning, deployment, monitoring, incidentmanagement, continual service improvement, cost containment, etc.) - Ability to work globally PREFERRED QUALIFICATIONS - Experience as a Senior Solutions Architect/Consultant supporting Cloud workloads across a variety of More ❯
skills for collaboration and documentation. Effective team player, supporting Senior Developers. Expertise in UiPath Orchestrator, Blue Prism Control Room, or Automation Anywhere Control Room. Proficient in monitoring tools and incident management. Knowledge of governance and compliance standards. Troubleshoot and resolve technical issues, provide L2/L3 support. Optimise bot performance and automation processes. LA International is a HMG approved More ❯
additional modern frameworks (e.g., NestJS). Exposure to low-code platforms (e.g., Retool) for rapid application development. Experience in DevOps practices, including infrastructure-as-code (IaC), monitoring, alerting, and incident management. Familiarity with observability tools (Grafana, Prometheus) and APM tools (New Relic, Datadog). Knowledge of microservices architecture, event-driven design, and scalability best practices. Experience implementing data compliance More ❯
is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification … of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. IncidentManagement: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce More ❯
complex technical challenges, optimize performance, and provide structured implementation guidance. Experience driving customer adoption of best practices, influencing technical decisions, and leading customer-facing initiatives. Strong communication and stakeholder management skills, with experience collaborating across Customer Success, Product, and Engineering teams. Passion for helping customers succeed, solving technical problems, and advocating for scalable solutions. Bonus If You: Have experience … working with Vercel Enterprise, Next.js, or similar frontend hosting platforms. Have a background in web performance optimization, Core Web Vitals, and large-scale frontend applications. Understand incidentmanagement, procedural communication, and enterprise-level technical consulting. Have contributed to open-source projects, technical documentation, or developer enablement initiatives. Are comfortable working in a fast-paced, remote-first environment with More ❯
in collaboration with the IT Manager and liase with other teams in order to highlight and assess needs. Provide guidance to staff on software usage. Regular use of the management system to track hardware, software and warranty licenses. Support with procurement activities relating to IT. Regularly perform maintenance tasks and system check. Create and maintain a checklist of routine … role. Be able to multitask and prioritise your workload. Be able to communicate effectively both verbally and written. Have excellent problem-solving skills. Proficiency in using ticketing systems for incidentmanagement and tracking. Strong knowledge of hardware and software installation, configuration, and troubleshooting. Fluency in both written and spoken English and local language. What happens after you apply More ❯