51 to 75 of 210 Incident Management Jobs in England

join our Platform team.Youllfocus onmaintainingand improving production reliability, automating operational tasks, and enhancing our observability stack.Youllwork closely with SREs, support engineers, release managers, and incident managers to ensureour systems meet SLIs, SLOs, and SLA targets. Key Responsibilities Maintain and optimise production environments in AWS (EKS, EC2, RDS/Aurora … . Develop and maintain Infrastructure as Code using Terraform and configuration management with Ansible. Enhance monitoring, logging, and alerting using the Grafana stack (Prometheus, Loki, Tempo). Participate in incident management, root cause analysis, and post-incident reviews. Implement automation to reduce manual operational tasks ...

join our Platform team.Youllfocus onmaintainingand improving production reliability, automating operational tasks, and enhancing our observability stack.Youllwork closely with SREs, support engineers, release managers, and incident managers to ensureour systems meet SLIs, SLOs, and SLA targets. Key Responsibilities Maintain and optimise production environments in AWS (EKS, EC2, RDS/Aurora … . Develop and maintain Infrastructure as Code using Terraform and configuration management with Ansible. Enhance monitoring, logging, and alerting using the Grafana stack (Prometheus, Loki, Tempo). Participate in incident management, root cause analysis, and post-incident reviews. Implement automation to reduce manual operational tasks ...

high-performing IT systems and platforms across all College sites. You will be responsible for day-to-day infrastructure operations, technical delivery and team management, covering servers, cloud platforms, networks, core systems, cyber security and disaster recovery. You will act as the escalation point for complex incidents, drive service … operational decisions. The College is continuing to modernise and strengthen its infrastructure services, with active work across Microsoft 365, cloud services, cyber security, device management and service resilience. You will have the opportunity to contribute to improvement projects, shape operational standards and help plan the department's future technology ...

Facilities Supervisor will have: Experience working within a critical or highly regulated environment (data centres, healthcare, pharma, airports, etc.) Background in facilities/building management with contractor oversight Strong understanding of permit to work systems, RAMS, and compliance processes Experience managing audits, statutory requirements, and site reporting Ability … site-facing position - this is worth a conversation. If you are interested in knowing more about the role please call Dea on Keywords: Facilities Management, Building Supervisor, Facilities Supervisor, FM Supervisor, Building Management, Site Operations, Critical Environment, Commercial Buildings, Maintenance Management, Planned Preventative Maintenance (PPM), Reactive Maintenance ...

opportunity that comes with clear progression opportunities and will require someone to come with both technical and GRC security experience. Key Responsibilities: Oversee security incident management and response Threat management Configure, implement and maintain security tools such as SIEM, XDR, EDR, vulnerability management Implement and maintain … security controls Conduct vendor risk assessments, support internal and external audits Governance, risk and compliance Skills & Experience: Proven experience in cyber Security operations, threat management and threat analysis Threat management - actively develop and refine threat intelligence, threat hunting capabilities, and prevention/detection measures Strong knowledge of SIEM ...

Loan IQ production environment, ensuring stability, resilience, and continual improvement of a mission critical lending platform. This role provides senior oversight of incident, problem, and change management activities while driving platform optimization, risk reduction, and partnership with business stakeholders across Lending Operations, Front Office, Finance, Risk, and Technology. … colleagues at all levels in EMEA is key to being successful in this role. Engaging with external vendor Finastra for incident resolution Office environment minimum 5 days per fortnight (split 2-3 days per week). Accountabilities & Responsibilities Direct and govern Level 2/3 support activities across incident ...

insurance business with the appointment of a Cyber Security Operations Manager into a highly visible leadership role. The focus is on operational leadership, stakeholder management and acting as the face of the Cyber Security Operations function internally. You’ll lead a team covering vulnerability management, EDR, incident … into GCP, alongside exposure to global security operations across more than 40 countries. Key experience required: Proven Cyber Security Operations leadership experience Strong people management capability Experience operating within complex enterprise environments Ability to manage senior stakeholders and communicate effectively across technical and non-technical audiences Strong operational risk ...

endpoints, supporting innovation while managing risk appropriately. Key Responsibilities Own and evolve the group cyber security strategy and control framework Lead cyber risk management, governance and assurance activities Oversee threat detection, vulnerability management and incident response Act as a mandatory assurance point for high-risk technology … senior leadership and the board Experience Required Senior experience in cyber security or information security leadership roles Strong background in governance, risk, compliance and incident management Experience in regulated, brand-sensitive or customer-trust-driven environments Ability to communicate cyber risk clearly to non-technical stakeholders Why This ...

controls, contingencies and DR solutions are in place ·Formulate and drive IT modernisation and continuous improvement initiatives ·Overall responsibility for the ISO 27001 Information Management Security System (ISMS) and ISO 22301 Business Continuity Management System (BSMS) ·Lead the design and delivery of future technical solutions, integrating strategic planning … design, and implementation to help the business and colleagues excel ·Own the hands-on technical management of back office corporate IT infrastructure ·Manage third parties to ensure services delivered is to ITIL standards and compliant to contracts including attending service reviews and monitoring KPI’s ·Ensure compliance with ...

respond to security alerts, analyze real-time data, and provide swift, reliable communication to key stakeholders during incidents. The role also includes creating detailed incident reports, conducting risk assessments, and collaborating with teams to ensure the safety and security of personnel, assets, and operations. Qualifications Proficiency in monitoring security … systems, assessing risks, and implementing security protocols. Strong analytical and problem-solving skills for real-time data analysis and incident response. Excellent communication skills for stakeholder coordination and report writing. Knowledge of digital tools and software used in security operations room environments. Proven ability to work calmly and efficiently ...

vital services. What you'll be doing: Overseeing Security Operators during shifts, ensuring continuous security monitoring Performing initial investigations of potential threats using Security Incident and Event Management (SIEM) tools Monitoring SIEM systems for faults and anomalies Contributing to routine security incident management by identifying, prioritising … customer services through proactive security measures What you'll bring: Proven experience in cyber security, with a solid understanding of security monitoring and incident response Technical leadership skills and the ability to guide and support team members Strong communication skills to clearly articulate findings and escalate issues effectively Technical ...

equipment, fixing technical problems, and keeping everything secure. Their services include: Technical support : Helping staff with any tech issues they have. Network management : Ensuring the internet and internal networks are running smoothly. Software management : Installing and updating software used by the business. Hardware management : Setting … other devices. As an apprentice in our IT Services team, you will: Complete structured rotations within the Service Delivery team , including: IT asset management Change, problem & incident management Front office support team Back office support team 2nd line support Service transition Develop a wide range of technical ...

role is a hybrid working role. The role is responsible for delivering and supporting IT Infrastructure Services, building and maintaining relationships with local senior management and key business stakeholders to ensure that office and operational site infrastructure together with core IT Infrastructure Services meet business requirements . Main responsibilities … appropriate. Project Manage Business and IT changes, such as, but not limited to office moves, new sites, acquisitions and IT driven improvements, including stakeholder management, contingency planning and working collaboratively with the wider IT team as needed. Work closely with IT suppliers and business stakeholders to ensure ...

What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What … OneTru cloud platform Support service migration to OneTru, from planning to operations Establish new operating processes and coordinate cross-team workflow ownership Quality & Risk Management Perform thorough peer reviews to ensure code accuracy and quality Actively contribute to reducing the team's risk profile. Troubleshoot to resolve queries ...

network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participation in the client Service Management processes. Ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLA’s. Key Responsibilities: o Plan and execute … network support cases to enable fast resolution that exceeds our customers’ expectations. o Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes. o Using the central document repository, to ensure knowledge sharing across the team and enable best practice. ...

Support Analysts to support the EMEA IT Director to support their Desktop infrastructure across EMEA. You will be responsible for 1st and 2nd Line Incident management using Freshdesk call logging software and providing problem management and all IT Infrastructure, desktop, laptop, mobile/fixed telephony (patching, rebuilds … testing new/changed services, firmware and application upgrades and transition of new services to operational support and ideally have experience of Incident, Change and Problem management although not essential. These are new roles within an award winning client in superb offices just off the M1 where ...

test and deploy efficiently Advise during design sessions to help engineers pick the right solutions for projects Reliability & Operations Own production reliability, uptime, and incident response Define and enforce SLAs and SREs Lead incident response and post‐incident reviews Ensure monitoring, alerting, and on‐call practices … growing company Ability to operate production systems under pressure Deep hands‐on experience with the AWS cloud platform Strong background in reliability, observability, and incident management Experience leading or mentoring engineers What we offer in return 💰 Competitive salary depending on experience 🏝️ 27 days of annual leave (including ...

delivery of appropriate levels of customer service and support. Take responsibility for implementation of any policies and strategies relating to ITIL Servicedesk Management and Incident Management across the whole of the ICT service. Be responsible for the day-to-day operations of the Servicedesk ensuring corporate security ...

delivery of appropriate levels of customer service and support. Take responsibility for implementation of any policies and strategies relating to ITIL Servicedesk Management and Incident Management across the whole of the ICT service. Be responsible for the day-to-day operations of the Servicedesk ensuring corporate security ...

Months Contract with InsideIR35 Job Description: Role Overview: A cross-functional role combining advisory and hands-on responsibilities. Focus areas include security assurance, risk management, architecture review, vulnerability management, cyber defence, and embedding risk-aligned security controls across IT and OT systems. You will work across hybrid environments … audits & remediation Platform security (Entra ID, M365 E5, Azure IaaS/PaaS, Windows/Linux/Unix) Security tools: SIEM, EDR/XDR, vulnerability management Policy development, access control (RBAC/ABAC), logging standards Supporting assurance/government reviews (Secure by Design, GovAssure) Incident management, vulnerability assessment ...

volumes to ensure scalability and SLA compliance. Strengthen database security through RBAC implementation, auditing, vulnerability assessments, and compliance controls. Provide 24x7 production support, including incident management, root cause analysis, change management, and release coordination. Work closely with vendors and internal teams to resolve critical incidents, support upgrades ...

following union negotiations. Support restructures and organisational changes requested by HR and business teams. Assist with mass data activities, ensuring accuracy and compliance. Follow incident management processes, troubleshooting and resolving system issues. Work closely with HR and Payroll teams, providing proactive support and guidance. Contribute … including configuration, testing, and deployment. Participate in the interview and selection process as required. Essential Criteria Proven HRIS Configuration Experience (Mandatory) Payroll & Data Expertise Incident & Change Management Business-Facing Communication Ability to Operate in a Fast-Paced, Complex Environment Scale & Environment Desirable Workday configuration experience specifically. Exposure ...

post. To provide insight to other teams and departments. To provide support and resolution to our Customer's issues as raised through our incident management system (ServiceNow). As part of the wider Service Operations team assist in the management of AWS Connect and RingCentral. Ensure … desktop streaming platforms (e.g. Appstream and Workspaces). Manage and control the deployment of the base images to all parties involved in the management of our assets. Conduct regular reviews of these base images, any changes or issues with interested parties and determine any corrective action ...

services such as Active Directory, DNS, and DHCP. Experience with virtualisation technologies such as VMware vSphere/ESXi or Microsoft Hyper-V. Operational Support & Incident Management Governance & Cost Management - Azure Understanding of governance frameworks, cost optimisation strategies, and usage monitoring across cloud and hybrid platforms. Experience with ...

services such as Active Directory, DNS, and DHCP. Experience with virtualisation technologies such as VMware vSphere/ESXi or Microsoft Hyper-V. Operational Support & Incident Management Governance & Cost Management - Azure Understanding of governance frameworks, cost optimisation strategies, and usage monitoring across cloud and hybrid platforms. Experience with ...