226 to 250 of 390 Problem Management Jobs in England

governed, with robust implementation, recovery and stakeholder-communication plans.Act as a senior escalation point during major incidents, bringing together engineering teams, application owners, service management, suppliers and senior stakeholders to restore service and address root causes.Strengthen incident, problem and change-management practices, ensuring that learning is converted … mainframe environments.Developing specialist engineering teams, addressing key-person dependencies and creating credible succession and skills-transition plans.Leading major incident recovery, root-cause investigation, problem management and preventative improvement activity.Operating mission-critical, high-availability platforms within financial services or another highly regulated industry.Ownership of platform strategy, lifecycle management ...

with robust implementation, recovery and stakeholder-communication plans. Act as a senior escalation point during major incidents, bringing together engineering teams, application owners, service management, suppliers and senior stakeholders to restore service and address root causes. Strengthen incident, problem and change-management practices, ensuring that learning … environments. Developing specialist engineering teams, addressing key-person dependencies and creating credible succession and skills-transition plans. Leading major incident recovery, root-cause investigation, problem management and preventative improvement activity. Operating mission-critical, high-availability platforms within financial services or another highly regulated industry. Ownership of platform strategy ...

with robust implementation, recovery and stakeholder-communication plans.* Act as a senior escalation point during major incidents, bringing together engineering teams, application owners, service management, suppliers and senior stakeholders to restore service and address root causes.* Strengthen incident, problem and change-management practices, ensuring that learning … environments.* Developing specialist engineering teams, addressing key-person dependencies and creating credible succession and skills-transition plans.* Leading major incident recovery, root-cause investigation, problem management and preventative improvement activity.* Operating mission-critical, high-availability platforms within financial services or another highly regulated industry.* Ownership of platform strategy ...

administration and operation of cloud and on-premise infrastructure. Maintain and support Windows Server and Linux environments. Assist with the deployment, configuration and management of Microsoft Azure services. Support virtualisation and enterprise hosting platforms. Assist with the administration of Kubernetes and OpenShift environments. Monitor infrastructure performance, availability and capacity. … Support incident resolution, problem management and service request activities. Assist with backup, disaster recovery and business continuity processes. Implement infrastructure changes in line with established standards and procedures. Contribute to automation and Infrastructure as Code initiatives. Maintain technical documentation and operational procedures. Work closely with senior engineers ...

administration and operation of cloud and on-premise infrastructure. Maintain and support Windows Server and Linux environments. Assist with the deployment, configuration and management of Microsoft Azure services. Support virtualisation and enterprise hosting platforms. Assist with the administration of Kubernetes and OpenShift environments. Monitor infrastructure performance, availability and capacity. … Support incident resolution, problem management and service request activities. Assist with backup, disaster recovery and business continuity processes. Implement infrastructure changes in line with established standards and procedures. Contribute to automation and Infrastructure as Code initiatives. Maintain technical documentation and operational procedures. Work closely with senior engineers ...

most exciting and stretching periods in our evolution, the Deputy Chief Digital Information Officer will provide day to day operational management and strategic support to the CDIO. This role is essential in leading our Digital & Information Services to ensure that world-class clinical care and the safety … service improvement Provide day-to-day leadership of the Digital & Information Services department, ensuring safe, effective and customer-focused operations. Own operational performance management: service levels, availability, capacity, incident/problem management, demand and prioritisation across the portfolio. Ensure robust operational governance (service reviews, risk and issue ...

Clearance - High - DV 'Developed Vetting' UNLEASH YOUR POTENTIAL You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd line Engineers conduct … Authentication technologies. Have knowledge/experience with scripting. Have experience of producing and updating technical documentation to a high standard. Have excellent analysis and problem-solving skills. Possess excellent communication skills. Have ITIL3 or ITIL 4 at the Foundation level or above. KEY DUTIES System Support & Ticket resolution - Utilising ...

FastAPI JavaScript, TypeScript React or Angular REST APIs, Swagger/OpenAPI SQL Server, PostgreSQL, NoSQL and vector databases Azure App Services, Azure Functions, API Management Docker, Kubernetes (AKS) Azure DevOps, Git repositories, CI/CD pipelines Power Platform exposure beneficial (Power Apps, Power Automate, Power BI) Authentication and security … Contribute to technical best practices, coding standards, and modern engineering approaches across the technology estate Follow ITIL-aligned processes for change, release, incident, and problem management Required Experience Strong commercial experience as a Full Stack Developer or Full Stack Engineer within Financial Services, Investment Management, Banking ...

team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO). Driven by our investment in cutting-edge technologies like AI and cloud solutions, we’re home to a diverse range of roles … support for Windows and Mac endpoints, collaboration tooling, and corporate applications. Diagnose and resolve complex issues across Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), endpoint management (Intune and SCCM), and Video Conferencing (Cisco). Perform structured troubleshooting using logs, system tools, event viewer, device management portals, and known error ...

Director of Enterprise Technology Services owns the strategy and execution of these foundational services globally whilst collaborating with local teams: Corporate Network, Service Management (ITSM tools & process) and Service Desk, On-Premises Infrastructure, and Digital Workplace (M365 and Intune/laptop provision). This is a hands‐on leadership … consistency across a historically distributed estate. Oversee the strategy for network resilience and disaster recovery planning, minimising business disruption from outages or incidents. Service Management & Service Desk Own the global ITSM strategy — tooling, process and governance — covering incident, problem, change, request and knowledge management. Lead the standards ...

secure for internal users and engineering teams.This is a varied role with a strong operational focus, covering infrastructure support, systems administration, troubleshooting, lifecycle management and service improvement across a mixed technology estate. You will work closely with platform engineers, developers, security specialists and other stakeholders to support reliable service … containerised services and the underlying infrastructure they rely on.Maintenance and lifecycle managementCarry out routine maintenance activities including patching, upgrades and health checks.Support the ongoing management of hardware and software lifecycles to keep services secure and supportable.Maintain clear technical documentation and operational records.Incident resolution and service improvementInvestigate and resolve infrastructure ...

Create integration roadmaps aligned with product releases and enterprise architecture. Integration Delivery • Lead solution design using SAP Integration Suite (Cloud Integration/CPI, API Management, Event Mesh). • Orchestrate end-to-end flows for master data, transactional data, and identity across SAP and non-SAP systems. • Govern mapping, transformation … error handling, retries, and idempotency. Security & Compliance • Implement secure integration (OAuth2/SAML, mTLS, IP allowlists, secrets management). • Enforce data privacy, retention, and regulatory controls (e.g., GDPR/SOX) in integrations. Operations & Reliability • Set SLAs/SLOs; implement monitoring and alerting via Cloud ALM and SIEM. • Drive incident ...

network upgrades, migrations, optimisation, and continuous improvement Monitor network health and performance using observability and monitoring tooling Participate in root-cause analysis and problem management Maintain technical documentation, configuration records, and operational procedures Collaborate with engineering, service management, and customer teams Identify opportunities to improve automation, reliability … industry. With us our customers, like the UK’s Home Office & Bank of England, are harnessing cloud-native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What’s on offer? Work-life balance Flexible working with core hours of 10-4pm because we know ...

contribute to building trust and sustainability through technology. What you'll be doing: Responding to complex escalations from 3rd Line engineers and assisting in problem management investigations Managing VMware products and associated monitoring tools such as vCenter, ESXi, SDDC Manager, and Solarwinds Automating manual tasks to improve efficiency … minimise downtime Identifying single points of failure and designing resilient solutions Managing obsolescence for applications and operating systems Collaborating with stakeholders and the management team to ensure seamless service delivery What you'll bring: Extensive cloud administration experience with tools like Broadcom SDDC Manager, vCenter, ESXi Experience with event ...

similar eCommerce platforms).Excellent IT delivery skills. Good knowledge and experience in IT Operations and Compliance Working experience in managing business during change management and rollout of projects Adept at creating and transforming business requirements into functional requirements and designs. Exceptional problem solving and sound decision making capabilities … solutions to guide requirement specifications and minimize package customizations. Be recognised as technical and functional expert in their respective working area by businessDrive Change Management and Adoption to ensure benefits are realised:Leading change management/user adoption of the solution, by providing expertise and good practices including ...

Capital is urgently looking for a Technical Product Manager to join our high profile client. The Company is a global provider of Enterprise Data Management (EDM) and Market Data solutions dedicated exclusively to the financial services industry The candidate should be adept at problem solving through innovation, making … Deliver service improvement initiatives to standardize and harden a Managed Services business Includes the technical infrastructure, application and Service delivery Drive capacity and availability management initiatives Mentor and help the team to grow in DevOps, CloudOps & SRE principles • Support the sale of existing Managed Services • Support the delivery teams ...

more.About the jobAs a vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams … urgent tasks, configure and debug mid-tier software, manage container-based applications, and develop tools for SAS and third-party software.Apply IT Service Management best practices for change, incident, and problem management, while creating and maintaining service documentation including runbooks, knowledge base articles, and wiki content.Exceptional customer ...

more.About the jobAs a vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams … urgent tasks, configure and debug mid-tier software, manage container-based applications, and develop tools for SAS and third-party software.Apply IT Service Management best practices for change, incident, and problem management, while creating and maintaining service documentation including runbooks, knowledge base articles, and wiki content.Exceptional customer ...

more.About the jobAs a vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams … urgent tasks, configure and debug mid-tier software, manage container-based applications, and develop tools for SAS and third-party software.Apply IT Service Management best practices for change, incident, and problem management, while creating and maintaining service documentation including runbooks, knowledge base articles, and wiki content.Exceptional customer ...

About the jobAs a vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams … urgent tasks, configure and debug mid-tier software, manage container-based applications, and develop tools for SAS and third-party software. Apply IT Service Management best practices for change, incident, and problem management, while creating and maintaining service documentation including runbooks, knowledge base articles, and wiki content. ...

trusted by leadersand staff. Actively delivers the roll-out and embedding of DataFoundation initiatives in support of the key business programmers. Coordinate the change management process, incidentmanagement and problem management process. Present reports and findings to key stakeholders andbe the subject matter expert on Data Analysis &Design. … initiatives likeCoE, CoP. Mandatory skills: ELT - Master Data Modeling - Master Data Integration & Ingestion - Skill Data Manipulation and Processing - Skill Optional skills: Experience in project management, running a scrumteam. Experience working with BPC, Planning. Exposure to working with external technical ecosystem. Project Description: High Level Objective the business aims ...

quality technical assistance is provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead a team of Service Desk Analysts, managing rotas, conducting … Service Delivery: Act as the guardian of SLAs (Service Level Agreements), ensuring incidents and requests are categorised, prioritised, and resolved within target timeframes. Escalation Management: Serve as the first point of contact for technical and procedural escalations, ensuring complex issues are moved to the correct higher-tier teams. Quality ...

quality technical assistance is provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead a team of Service Desk Analysts, managing rotas, conducting … Service Delivery: Act as the guardian of SLAs (Service Level Agreements), ensuring incidents and requests are categorised, prioritised, and resolved within target timeframes. Escalation Management: Serve as the first point of contact for technical and procedural escalations, ensuring complex issues are moved to the correct higher-tier teams. Quality ...

/AKS).Improve observability with monitoring, logging and alerting (e.g. Prometheus, Grafana, ELK/EFK, CloudWatch).Embed security best practice: IAM, secrets management, patching, vulnerability remediation and secure configuration.Support incident response and problem management, participating in on-call rotations and post-incident reviews.Collaborate with engineers and stakeholders … Azure DevOps).Solid understanding of SDLC, Git workflows, and automated testing practices.Experience implementing and maintaining compliance-aligned controls (e.g. audit trails, least privilege, change management).Ability to troubleshoot complex production issues and improve system reliability through engineering.Nice to Have Experience with service mesh, API gateways, or platform tooling ...

operational reliability of the company’s GPU‐accelerated HPC infrastructure and lead a team of Operations Engineers. This role combines technical leadership with people management and Agile delivery ownership. The successful candidate will set the vision for operational excellence, manage and develop the internal team, and work closely with … part in implementing and maturing the company’s scaled Agile Framework across Operations Engineering, ensuring alignment, transparency, and continuous improvement. YOUR RESPONSIBILITIES Team Leadership & Management Lead, coach, and develop an internal team of Operations Engineers. Set clear goals, priorities, and expectations for the team. Manage workload and resource allocation ...