IT Support Lead - Southampton
- Hiring Organisation
- Backbone Connect
- Location
- Southampton, Hampshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £70,000
experience designing or operating runbooks, self-service and repeatable processes that reduce recurring support demand. Confidence using an ITSM system of record, such as Salesforce, alongside metric-driven reporting and dashboards. Proven people leadership experience, including supervising, developing or line-managing support staff or early-career team members. Strong client ...