and buy-side clients a wide variety of products to assist with operational risk and trade processing (e.g. reconciliations, regulatory reporting and trade confirmation services). The Client Services Analyst will provide tier 1 support to banks, hedge funds, and other financial institutions. The candidate will also support internal infrastructure systems as well as liaising and coordinating work various … teams when needed while keeping ownership of client cases and keeping customers informed of the progress Be or become highly knowledgeable in the relevant business services we provide Send service notifications and broadcast communications to users Collaborate well with all other internal teams responsible for the business solutions supported by the team - development, QA, professional services, solutions Working with … the Head of Support and Client Services Team Lead to continue to find ways to improve the level of customer service - particularly in ways to proactively help our clients. Coordinating and running monthly operational meetings with key clients, allowing them to highlight key issues and working with the Head of Support in championing these challenges to resolution. Internal infrastructure More ❯
Pricing Services Analyst/Developer FX Options Our prestigious Global Investment Bank client is seeking a permanent highly skilled Pricing Services Analyst/Developer to join its GIT - CMI – Risk FX IT team. This senior role requires an individual with exceptional skills in C# , and integrating quant libraries. A strong background in pricing models and risk analytics for More ❯
Our client is one of the market leading IFA businesses in the area We are looking for a Proposition and Operations Analyst to join the team As the company grows and new branches open we are looking for someone who can help integrate the technology into 1 main system This role bridges the gap between strategic proposition development and More ❯
Coalville, Leicestershire, UK Hybrid / WFH Options
emh group
Implementation Analyst - ICT and Digital Services Based : Hybrid working – initially during probationary period you will be required to work 3 days in the office at Memorial House in Coalville with 2 days working from home. Following the 6-month probationary period this will then change to an average of 2 days in the office at Memorial House in Coalville More ❯
Coalville, Leicestershire, United Kingdom Hybrid / WFH Options
emh group
Implementation Analyst - ICT and Digital Services Based : Hybrid working - initially during probationary period you will be required to work 3 days in the office at Memorial House in Coalville with 2 days working from home. Following the 6-month probationary period this will then change to an average of 2 days in the office at Memorial House in Coalville More ❯
Bridgwater, Somerset, England, United Kingdom Hybrid / WFH Options
Change Recruitment Services Ltd
We are currently recruiting a Software Services Analyst (ERP) role for a software development business based in Bridgwater. This role is crucial in supporting the businesses software users and to ensure that client requirements and expectations are delivered to a high standard. To do this you will work very closely with customers to understand how they use the software … of projects and solutions which employ the businesses software solutions, including working on-site at customer premises. Ensure that all work is adequately accounted for under a customer’s service contract or that work is appropriately costed and billed. Work within the company’s software services team and with other colleagues to analyse, research and provide solutions, including proposals More ❯