176 to 200 of 1,379 Service Management Jobs in England

Service Desk Team Lead Department: Service Management Employment Type: Permanent - Full Time Location: Hybrid Compensation: £40,000 - £45,000/year Description Hello. Welcome to Wanstor! At Wanstor, we’ve been delivering award-winning IT solutions for over 22 years, and we’re proud to keep growing … looking for a place where your skills can thrive and grow, you’ll feel right at home here! We’re looking for a Service Desk Team Leader to join our talented Service Management team. This role is crucial to ensuring customer requirements are met in terms ...

hiring an Account Executive to join the Agentforce Service team and help drive growth for one of Salesforce's fastest-growing products. This role covers the full Agentforce service platform — spanning Contact Centre, ITSM, and HR Service — with a particular focus on Agentforce Voice, Digital Engagement … Agentforce for Service. About Agentforce Service Agentforce Service is Salesforce's complete agentic service platform—built for every type of service, in any industry, across any channel. Powered by Agentforce, it is the only platform where AI agents and human service representatives work together ...

receive an alert: Location/s: Newcastle, UK Relocation supported: Not supported, but internal applications are welcome Mott MacDonald is a global engineering, management, and development consultancy committed to delivering impactful work that shapes the future. We are a team of over 20,000 experts working across the world … outstanding customer experience by focussing on our employees needs and providing timely resolutions with clear and regular communication. Provide clear updates in the IT Service Management Tool (Service Now) to enable us to work seamlessly across teams and time zones to provide a frictionless experience ...

touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Incident and Problem Management Analyst (SC Cleared) Job Type: Permanent Location: Warrington, UK Mode of Working: Hybrid Number of hours: 40 hours per week – full time Ready … utilize your experience and expertise in Incident and Problem Management Analyst? We have an exciting role for you – Incident and Problem Management Analyst! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through ...

ServiceNow across a number of key processes including Lead to Order, Project to Value, Order to Cash and Request to Resolve. The OneAdvanced IT Service Management team support the platform in service. The core elements are; platform, integration hub, Portal, CSM, ITSM and ITOM. We are currently seeking … eligible for a flexible working schedule that allows for a hybrid and in-office presence. You will work closely with the IT Service Desk, and cross functional business teams. Responsibilities Performing intermediate to advanced level development tasks within the ITSM/CSM/ITOM applications within the ServiceNow platform ...

Service Delivery Manager Contract Length: 6 Months Kent (2 days per week onsite) Excellent day rate offered! Umbrella engagement Our client is seeking an experienced Service Delivery Manager to join their Technology function on an initial 6-month contract. This is a stakeholder-facing role focused on ensuring … successful delivery of IT services to business users, driving service improvements, managing operational performance, and acting as a key escalation point across technology services. The successful candidate will be responsible for maintaining strong customer relationships, ensuring service levels are achieved, providing meaningful service reporting, and working closely ...

putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As the Principal Service Delivery Manager, you will design, lead and deliver managed service solutions for Made Tech customers. You will work with Made Tech principals across … customers. You will leverage your deep ITIL knowledge and experience of offering managed services to customers, help shape our services and define our service delivery approach. You will also contribute to Made Tech's growth, by working with marketing on thought leadership content, speaking at events and perform ...

Atlas Technica in London, United Kingdom – remote is seeking a Service Management Analyst to join the Service Management team. This proactive, client-facing role improves service performance, drives accountability, and coordinates cross-functional resolution of incidents, problems, risks, and service-improvement initiatives across assigned … client environments. The Service Management Analyst will lead ITIL-aligned Incident and Problem Management activities, facilitate Root Cause Analyses, support #J-18808-Ljbffr ...

managing the product backlog and ensuring delivered solutions meet the needs of our organisation and associates. This role bridges business needs across multiple functions, service operations, and engineering execution, ensuring scalable, automated, and user-centric service experiences across IT, workplace and functional domains. While IT Service Management is growing in maturity the role will also lead the stand up and operationalisation of service management capabilities for Facilities & Finance. This position reports to the Enterprise Service Management leader and is part of the Enterprise Applications Team in Danaher Corporate and will be fully ...

Title: Support Team Lead - Identity & Access Management (IAM) Job Summary- The Support Team Lead is responsible for the day-to-day management of operational support activities, ensuring incidents, service requests, and user queries are handled efficiently and within agreed service levels. The role focuses on queue … management, workload prioritisation, work allocation, escalation management, and driving timely resolution of support issues across the team. Key Responsibilities Monitor and manage support queues, ensuring incidents and requests are prioritised and progressed in line with SLAs. Assign work across the support team and track delivery to ensure timely ...

Join us as an IT Asset Catalog Analyst at Barclays, where you will collaborate with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. To be successful … Asset Catalog Analyst, you should have: Analytical and problem-solving skills. Proficiency in SQL, Excel, asset management tools (e.g., ServiceNow, SCCM, and DevOps tools), and data analytics. Experience in software and hardware asset management, including end-to-end lifecycle and support management. Other highly valued skills include: Good ...

Career Opportunities: Branch Service Manager (19102) Requisition ID 19102 -Posted 10/01/2026 - Technology (50000000) - Technology Services (60000463) - Chesterfield (126252) - Information Technology - Fixed Term - Full Time - East Midlands Salary: Competitive plus comprehensive benefits package Grade: 3B Reporting Line: Head of Branch Service Management Contract Type … Permanent Working Pattern: Full-Time Hybrid Location: London/Bolton Closing Date: 15th October 2026 What to expect As a Branch Service Manager, you will join us on our journey and undertake a highly influential role responsible for ensuring the effective delivery, performance and continual improvement of IT services ...

experienced customer service leader who is passionate about improving service, developing high-performing teams and delivering better outcomes for customers? Residential Management Group (RMG) is looking for a Customer Service Manager to provide end-to-end leadership across our 24/7 Customer Service Centre … Service Desk and Complaints function. This is a senior and influential operational role where you'll ensure our customers receive a consistent, efficient and high-quality service from their first contact through to resolution. You'll bring teams and service areas together, translate strategic priorities into effective ...

combined with an understanding of enterprise application landscapes, system integrations, technical dependencies and technology change. Successful candidates will work closely with technical teams, architects, service management and third-party service providers to understand the technology while translating that information into actionable plans for Project Managers and coordinate … develop and maintain the application transition roadmap. Identify business and technical impacts, transition risks, rollback requirements and contingency arrangements. Ensure transition plans consider service continuity, operational readiness and the need to minimise disruption to end users. Application & Database Transformation Analyse applications and their underlying databases to understand the scope ...

Service Management Consultant - SC Cleared - £520-£540 per day - Corsham - Contract until March 2027 FryerMiles are delighted to be working with a Defence consultancy to recruit a Service Management Consultant for an MOD programme. The successful candidate will support the design, implementation and continual improvement … ITIL-aligned service management processes across a complex cloud environme click apply for full job details ...

Configuration and Asset Lead for a Social Housing Provider. This strategic position has been created to strengthen and oversee the company's IT Asset Management and Configuration Management practices. As a key driver of lifecycle control and data governance, you will play a crucial part in ensuring precise … asset tracking, data accuracy, and process optimisation. Your work will directly support critical IT service management functions, enhancing operational efficiency and strategic decision-making within the organisation. Key Responsibilities Lead the development and refinement of IT Asset and Configuration Management operating models Manage the complete lifecycle ...

Sweet, Accenture CEO As a Solution Architect, New Business Manager you will: Own the end-to-end solution for our large transformational and managed service contracts for cloud. Architect AI-optimized solutions that enhance IT operations through predictive analytics, intelligent monitoring, and automation tools such as AIOps platforms (e.g. … Moogsoft, BigPanda, Splunk ITSI). Manage multiple towers from applications, data & analytics, automation, industry solution, infrastructure, and cloud. Leverage AI-driven automation to enhance service management processes, reduce operational noise, and enable proactive issue resolution. Own the full scope from migration to run scope, including all key service ...

Sept/Oct 2026: L2/L3 Support Engineer to join our project team, providing advanced Comarch technical support for a large-scale Inventory Management environment. Triaging, diagnosing + resolving complex Comarch incidents across: network inventory, service management, configuration management + data integration ensuring platform stability … service continuity for the client. Providing L2/L3 support for Comarch network inventory + service management, including troubleshooting of physical + logical resource (-eg- cables, hardware + GIS/address data). Diagnosing/resolving Comarch incidents related to service catalogue management, service ...

Role Title: Service Catalogue Manager Duration: contract to run until 12/02/2027 Location: Ancoats, Manchester. Hybrid, 3 days per week onsite Rate: up to £533.60 p/d Umbrella inside IR35 Role purpose/summary We are excited to announce an excellent opportunity to join … team as a Service Catalogue Manager. In this role a Service Catalogue Manager is responsible for the development, management, and maintenance of the IT service catalogue. This role ensures that all IT services are accurately documented, accessible, and aligned with business needs. The Service Catalogue ...

Join a high-performing IT Service Desk team supporting the delivery of critical services across a range of Defence customer environments. Working at the heart of service operations, you will help ensure the seamless delivery of IT support while contributing to programmes that modernise and transform complex technology … estates. As part of our Service Management function, you will play a key role in managing incidents and service requests, coordinating hardware procurement, and producing service reporting that supports operational performance and service excellence. Working closely with technical teams, suppliers, and stakeholders, you will help ...

help secure and connect their digital infrastructures. In support of our rapid and continued UK growth, we are currently seeking a Service Delivery Manager to join our fast-growing Services team and ensure customer excellence. This is a fantastic opportunity to grow your career in the Network and Cyber … Security space, with a company that values its people and offers opportunities for development. Your role as Service Delivery Manager As Service Delivery Manager, you will be responsible for the end-to-end customer experience for the services we deliver, serving as the customer's internal point ...

delivery of onsite managed services across assigned customer accounts. Acting as the primary post‐sales relationship owner, the role is accountable for customer satisfaction, service excellence, contract performance, renewals, and long‐term account growth. The role also provides direct line management and leadership to Electrosonic's onsite service teams located within customer environments across the UK. Working closely with Service Operations, Technical Support, Engineering, Sales, and Finance teams, the Customer Success & Onsite Services Manager drives customer success through proactive service management, data‐driven decision making, continuous improvement, and commercial stewardship. A key aspect ...

Hybrid/IT Operations Management/SLA Management/Vendor Management - A global Japanese fashion brand is currently recruiting an IT Service Delivery/IT Operations Manager to establish and manage its day-to-day IT service across Europe. You will own the service desk experience, end-user computing, vendor service integration, and ServiceNow-based support model for approximately 50 office users and 300 retail users as the European business separates from the regional organisation. The ideal candidate should have strong IT service delivery and service desk, SLA management ...

Atlassian/JSM Consultant (SC Cleared) *Remote* Role: Atlassian/JSM Consultant (SC Cleared) Specialism(s): Jira Service Management, Platform Configuration, Technical Enablement, Service Improvement Type: Contract, Daily Rate Pay Rate: £500 - £600 per day (Inside IR35) Duration: 6-12 Months (likely extension) Location: Fully Remote Security … Consultant (SC Cleared) We are seeking an experienced Atlassian/JSM Consultant to support the configuration, optimisation, and ongoing improvement of a Jira Service Management Cloud platform. This role is ideal for someone who enjoys building effective service solutions, improving operational processes, and enabling teams through smart ...

Whitbread, we're looking for a Service Delivery Manager (Product) to join our Technology & Data team and play a key role in ensuring our product services remain stable, resilient and fit for the future. In this role, you'll own the operational performance of a portfolio of business-critical … services, working closely with suppliers, stakeholders and technology teams to deliver excellent service outcomes and continuous improvement. Why You’ll Love It Here Healthcare : Family BUPA healthcare 10% matched pension Discounts : Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand Annual Incentive ...