226 to 250 of 293 Service Management Jobs in England

understanding of enterprise systems and digital platforms Background in Defence Support engineering or logistics environments Knowledge of Defence Digital principles, including networks, cloud, operational service management, cyber operations, and IDAM Strong stakeholder management and communication skills Ability to work collaboratively within cross-functional teams Experience in consulting ...

understanding of enterprise systems and digital platforms Background in Defence Support engineering or logistics environments Knowledge of Defence Digital principles, including networks, cloud, operational service management, cyber operations, and IDAM Strong stakeholder management and communication skills Ability to work collaboratively within cross-functional teams Experience in consulting ...

Level 3 Information Communications Technician qualification. Vendor certifications such as CompTIA A+ Core 1 & 2 and ITIL 4 Foundation. Additional BCS Certificate in IT Service Management and Business Processes. 10 days of intensive training (12-hour sessions) delivered online or face-to-face (food and accommodation included, travel … basic technical problems, escalating complex issues when necessary. Maintain accurate records of customer interactions and resolutions. Support the team in monitoring systems and ensuring service availability. Learn and apply ITIL principles and best practices in service management. Assist customers with hardware and software installations, updates and configurations. Skills ...

Strong knowledge of Jira Software and Confluence. Familiarity with business operations and support systems, such as those used in Finance, People Services, or IT Service Management (e.g., ServiceNow) is essential. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates ...

strategy as part of the customer's Design Authority Define and implement standards and guidance across the full lifecycle of software, infrastructure, and service management Drive governance across multiple suppliers, ensuring consistent quality and compliance Specify requirements and architecture for engineering and automation tooling, supporting delivery teams Develop ...

Responsibilities 1. IFS Cloud Implementation & Configuration Lead or support the configuration of IFS Cloud modules such as Finance, Supply Chain, Manufacturing, Projects, Maintenance, Service Management, or HR. Analyse and translate business requirements into best-practice IFS Cloud workflows and setups. Perform system build activities, including data configuration, process ...

network build. Describe the measurable activities and the stages which they are required to be provided As part of the OSS Operations team , improve service and customer focus and ensure that relevant parties are kept informed throughout any engagement. Own support of the OSS applications; manage the resolution … documentation within the documentation library to comply with relevant standards. Work with the development team(s), reviewing and making recommendations for IT system improvements. Management of licence compliance, IT system security, patching and capacity management to comply with relevant standards. Customer related projects (MACDs) Onboarding devices onto StableNet ...

secure basis. Job Requirements: At least 3 years’ experience working at a senior level in an ICT environment includes 2 years’ experience in the management of staff or projects. Professional Management qualification. Able to make complex decisions and prioritise the teams’ workload todeliver improved outcomes in line with … Services strategy. Advanced in using IT service management tools to accurately capture data relating to ITIL processes. Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. How to Apply ...

secure basis. Job Requirements: At least 3 years’ experience working at a senior level in an ICT environment includes 2 years’ experience in the management of staff or projects. Professional Management qualification. Able to make complex decisions and prioritise the teams’ workload to deliver improved outcomes in line … with the IT Services strategy. Advanced in using IT service management tools to accurately capture data relating to ITIL processes. Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. ...

secure basis. Job Requirements: At least 3 years’ experience working at a senior level in an ICT environment includes 2 years’ experience in the management of staff or projects. Professional Management qualification. Able to make complex decisions and prioritise the teams’ workload to deliver improved outcomes in line … with the IT Services strategy. Advanced in using IT service management tools to accurately capture data relating to ITIL processes. Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. ...

cloud-native solutions (specifically on major platforms like AWS, Azure, or GCP), and implementing robust cloud governance and cost optimization practices. Strong Project Management skills with proven ability to push timelines and deliver under pressure Technical background in networking voice and infrastructure technologies Expertise in Smartsheet SharePoint and advanced … Excel for project tracking and reporting Ability to provide strategic direction and influence decisionmaking at leadership level Excellent communication negotiation and stakeholder management skills Preferred Qualifications PMP or PRINCE2 certification Experience in Cloud platforms AWS Azure and Infrastructure modernization projects Familiarity with ITIL processes and service management ...

About The Role Team – IT Service Management Working Pattern - Hybrid – 2 days per week in the Vitality Bournemouth Office. Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Incident Management – Major incident handling, root cause analysis … Communication – Clear, timely updates to technical and non-technical stakeholders What this role is all about: The Incident Manager oversees the end-to-end management of Technology and Business impacting incidents, including IT outages (applications, infrastructure, networks) and business issues (supplier failures, facilities, health & safety, regulatory breaches, payment disruptions ...

drive digital transformation across EMEA. The Role Lead technology strategy and enterprise architecture for Digital Engineering Services & Solutions. Define IT roadmaps to modernise infrastructure, service management, and digital platforms. Partner with C-Suite executives to align technology vision with business goals. Influence strategic adoption of Cloud, AI (including … GenAI), Data Management, and modern workplace technologies. Provide leadership to a team of strategists and architects across a global environment. About You 10+ years' experience shaping IT strategy and enterprise architecture in large organisations. Proven success driving digital transformation across infrastructure and operations. Strong stakeholder management and influencing ...

drive digital transformation across EMEA. The Role Lead technology strategy and enterprise architecture for Digital Engineering Services & Solutions. Define IT roadmaps to modernise infrastructure, service management, and digital platforms. Partner with C-Suite executives to align technology vision with business goals. Influence strategic adoption of Cloud, AI (including … GenAI), Data Management, and modern workplace technologies. Provide leadership to a team of strategists and architects across a global environment. About You 10+ years' experience shaping IT strategy and enterprise architecture in large organisations. Proven success driving digital transformation across infrastructure and operations. Strong stakeholder management and influencing ...

Azure Infrastructure Manager to join the firm in London. Key Responsibilities: Act as the primary owner for the Azure cloud environment, including governance, cost management, architecture, and operations. Drive and implement the roadmap for infrastructure upgrades and simplification of cloud services, on-prem services and all our environments. Take … full ownership of day-to-day BAU operations, ensuring the cloud platform's performance, reliability, security, and compliance. This includes patch management across all infrastructure services, as well as ensuring regular reporting is carried out for patch compliance and vulnerability management. Lead a team of platform engineers and third ...

house point of contact for IT co-ordination, supporting staff and working alongside external IT providers. You will gain hands on experience in IT service management, equipment and user support while developing technical skills essential for a career in IT operations and infrastructure management. Role Provide on-site … maintenance matters of significance Instruct customers in the operation and maintenance of systems/equipment Ensure issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting Act as a liaison with customers on administrative and technical matters for assigned projects Training Why choose ...

Acting as a central coordination point between Sales, Projects, Operations, and Customer Services Participating in pre-deployment technical calls with customers and third-party service providers Reviewing and validating technical information to ensure right-first-time deployments Tracking project timelines, deliverables, and cross-team dependencies Ensuring all technical documentation … Calm, resilient, and able to work effectively under pressure Desirable: Basic understanding of networking concepts (LAN/WAN, DNS, DHCP) Knowledge of ITIL or service management principles Experience with remote support tools Awareness of cybersecurity best practices CompTIA Network+ or similar qualification Benefits 22 days annual leave plus ...

with PMs and product owners to resolve under/over-allocation and support headcount and cost control. Support vendor governance by coordinating inputs on service health, SLAs/KPIs, renewals and risks, and highlighting potential business impact. Produce simple but high-quality governance and operational reports (primarily Excel/… governance meetings, while adding insight rather than simply 'ticking boxes'. Key Skills/Requirements Experience in governance-focused business support COO or business management roles, ideally within large, structured organisations (financial services or similar). Strong stakeholder and relationship management skills, confident engaging with senior managers/ ...

Infra Operations team organised by function and focussed on supporting continual improvement. The teams are divided into four core areas providing technical and service management expertise: hosting cloud centre of excellence connectivity central capabilities Services are delivered to internal customers and NHS organisations. We are seeking a Technical … systems and services. The provided support will be at varied levels of scope and complexity, ranging from small changes tracked in our issue management application to managing larger projects involving other team members and stakeholders from other teams. This role will also contribute to internal team projects to support ...

Work with key stakeholders to ensure seamless delivery of the product suite. Resolve application and systems issues Monitoring systems System upgrades and changes Supplier management Planning and implementing system upgrades and changes alongside third-party suppliers. Experience: Proven experience supporting Applications, Systems and Integrations Dynamics 365/Dynamics … ITIL Service Management Documentation experience Experience with Content Management Systems would be beneficial The company have an excellent reputation within their sector and have shown consistent growth year-on-year. They promote a healthy work-life balance and regularly rank amongst the most flexible companies to work ...

Work with key stakeholders to ensure seamless delivery of the product suite. Resolve application and systems issues Monitoring systems System upgrades and changes Supplier management Planning and implementing system upgrades and changes alongside third-party suppliers. Experience: Proven experience supporting Applications, Systems and Integrations Dynamics 365/Dynamics … ITIL Service Management Documentation experience Experience with Content Management Systems would be beneficial The company have an excellent reputation within their sector and have shown consistent growth year-on-year. They promote a healthy work-life balance and regularly rank amongst the most flexible companies to work ...

Customer Support Executive Are you passionate about delivering exceptional customer service and want to make a real impact? We're looking for an experienced Customer Support Representative to join our team in Camberley.In this role, you'll be the first point of contact for customers, managing requests from initial … logging through to resolution. You'll work closely with technical teams and ensure every interaction is handled with accuracy and professionalism.Key Responsibilities: Log all service and application-related calls in the Service Management System, verifying contract and warranty details. Forward logged calls to the appropriate technical ...

Director, this individual will join the business at a transformative time, overseeing the delivery of numerous infrastructure & communications, networking & telephony, operational systems and data & service management projects. They will lead the scoping, planning, governance and delivery of these technology projects, liaising with internal and 3rd party stakeholders, ensuring … controlled. The ideal candidate will be a Senior IT Project Manager with experience in delivering complex technology programmes ideally within the PropTech/property management/property development industry. It would be desirable to have had experience in new builds in remote locations, collaborating with service providers ...

storage and backup Responsibilities: Act as the first point of contact for IT support queries via phone and email Log and manage incidents using service management tools Resolve issues in line with SLAs or escalate to second/third-line support when necessary Attend customer sites for installations …/WAN technologies (routers, switches, firewalls) Fibre optic communications VOIP, SIP, ISDN Broadband technologies (ADSL/VDSL, FTTC, FTTP, Point-to-Point) Strong customer service focus Proactive and able to work under pressure Good initiative and problem-solving skills Full UK driving license Entry requirements: 3 GCSEs (or equivalent ...

Company Overview The team supports a broad range of cutting-edge security technologies, helping customers secure their networks, applications, and infrastructure through proactive monitoring, management, and incident response. As demand for managed firewall and security services grows, my client is looking for a Cyber Security Engineer with strong networking … across Fortinet, Check Point and Palo Alto devices. Investigate and troubleshoot connectivity, performance, and security issues across client networks. Respond to alerts, incidents, and service requests, escalating where necessary in line with SLAs. Conduct routine maintenance and health checks on firewall appliances and associated infrastructure. Document changes, issues ...