251 to 275 of 293 Service Management Jobs in England

return to the front of the grid. Job Description We are now looking for a CAD Systems Specialist to join our Product Lifecycle Management (PLM) team within the Technology Innovation Group. This is a key technical leadership role, providing strategic direction and hands-on expertise for our CAD platform … deliver CAD and PLM projects successfully Investigate recurring issues, identify root causes, and implement permanent solutions Take ownership of major incidents, working closely with Service Management Maintain and update technical documentation Support out-of-hours upgrades or incidents when required Qualifications What We’re Looking For Proven experience ...

house point of contact for IT co-ordination, supporting staff and working alongside external IT providers. You will gain hands on experience in IT service management, equipment and user support while developing technical skills essential for a career in IT operations and infrastructure management. You will be enrolled … maintenance matters of significance Instruct customers in the operation and maintenance of systems/equipment. Ensure issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting Act as a liaison with customers on administrative and technical matters for assigned projects What ...

Life on the team As a Service Management team, we are accountable for all services delivered to our customers, including managed services contracts and professional services engagements. Our core focus is on delivering our promises and delighting customers through service innovation and change, leading our teams ...

team, not just a great technical mind, but someone who knows how to communicate, influence, and deliver through others. This is a hands-on management role where you’ll balance technical oversight with people leadership, driving performance, collaboration, and digital innovation across the business. You’ll work closely with … systems, ensuring stability, efficiency, and compliance (GDPR, ISO27001). Collaborate with managers across departments to design and improve digital processes. Lead on IT service management, cybersecurity, and business continuity initiatives. Support the IT Director with strategy delivery and technology roadmaps. Foster a culture of teamwork, accountability, and innovation. ...

exciting time to join the company in a key operational role as an Office Manager. Day-to-day of the role: Office & Facilities Management: Manage front-of-house duties, greeting visitors and handling calls professionally. Maintain office supplies, equipment, vendor relationships, and facilities needs. Support shipping logistics, including FedEx … starters. Finance & HR Support: Perform light accounting tasks such as invoicing, PO creation, payment tracking, and basic bookkeeping. Input RMA invoicing via internal service management software. Support payroll and commissions processing with HR and Accounting teams. Ensure accurate documentation flows to central Finance and HR functions. Process & Compliance ...

experience in cybersecurity. What you’ll do: Support, maintain, and develop security systems Monitor and respond to cybersecurity threats Assist with incident and vulnerability management Collaborate with IT teams to deliver high-quality, secure solutions Help drive IT security best practices across the business What you’ll bring: Knowledge … networking and IT security concepts Strong communication and problem-solving skills Methodical, detail-oriented, and eager to learn Familiarity with IT Service Management tools and ITIL is a plus You’ll get comprehensive mentoring, the chance to work with modern security tools, and the opportunity to make ...

Essential ** Active SC Clearance - or lapsed within the last 12 months Solid understanding of the full software development lifecycle Familiarity with ITIL IT Service Management processes Strong appreciation for development standards and quality procedures 2+ years' professional experience with some of the following technologies: Technical Skills: .Net ...

Essential ** Active SC Clearance - or lapsed within the last 12 months Solid understanding of the full software development lifecycle Familiarity with ITIL IT Service Management processes Strong appreciation for development standards and quality procedures 2+ years' professional experience with some of the following technologies: Technical Skills: .Net ...

towards one). Basic familiarity with software development lifecycles or testing frameworks is a plus but not required. Awareness of quality assurance or IT service management best practices. Championing Diversity and Inclusion in QA and IT Careers We are committed to creating an inclusive workplace where everyone ...

strategic direction. You'll define end-to-end engineering standards and guidance, ensuring consistent delivery of assured, governed solutions across software, infrastructure, and service management. The role involves enabling engineering governance, developing automation and tooling strategies, and supporting delivery teams to embed best practices. You'll manage an active ...

national organisation connects technology with real-world impact? We’re looking for a strategic, influential leader to head our Business Engagement function—driving digital service excellence, unlocking innovation, and steering major transformation across a sector that builds the country’s future. This role will suit a collaborative project/… business engagement element of the role. Knowledge of e-learning technology will be highly desirable. Leadership Experience Significant experience leading business engagement, relationship management, or business partnering teams in technology environments Proven track record of building and developing high-performing teams Experience operating at senior leadership level, influencing executive ...

Specialist, youll have the opportunity to learn and grow within a global technology environment. Youll gain hands-on experience with live event monitoring, incident management, and OTT platform operations while working alongside experienced colleagues. If youre passionate about sport, eager to develop technical skills, and thrive in fast-paced … What You'll Be Doing: Monitor DAZNs live platforms, performing event and health checks to ensure smooth operations. Log and escalate incidents clearly using service management tools (e.g., ServiceNow). Assist with Level 1 triage of customer-impacting issues. Support live event readiness processes, working with senior team ...

Data Function, this role will be responsible for providing the day-to-day support for Golding’s applications, for example the Housing Management System. This role will focus on resolving business-as-usual support tickets, ensuring smooth operation of their application landscape, and being the champion and main point … level or equivalent Previous experience in a support role within an IT or Business Applications environment Familiarity with ticketing systems and IT service management processes Experience of using the Microsoft Power Platform, or willingness to learn An understanding of application support and development Knowledge of housing systems ...

leadership roles managing platform/infrastructure services. Excellent understanding of IT Infrastructure, cloud platforms and enterprise collab tools. Strong understanding of ITIL based service management. Experience in delivering security solutions within complex and global environments. Expertise in compliance and security frameworks such as Cyber Essentials Plus. ITIL Foundation ...

leadership roles managing platform/infrastructure services. Excellent understanding of IT Infrastructure, cloud platforms and enterprise collab tools. Strong understanding of ITIL based service management. Experience in delivering security solutions within complex and global environments. Expertise in compliance and security frameworks such as Cyber Essentials Plus. ITIL Foundation ...

/fix activities Conduct hardware repairs, reassembly, and component swaps following guidance Support diagnostics and troubleshooting of HP and Lenovo devices Use a mobile service app to: Manage and update tickets Collect and return parts daily Record completed work and close tickets Follow instructions from senior engineers for BIOS … updates, branding, and other tasks Maintain safe working practices and report issues to the support line Deliver professional customer service while onsite Requirements L2-level knowledge of laptops and desktops (HP/Lenovo preferred) Ability and willingness to perform break/fix repairs under supervision Previous Field Experience Essential ...

/fix activities Conduct hardware repairs, reassembly, and component swaps following guidance Support diagnostics and troubleshooting of HP and Lenovo devices Use a mobile service app to: Manage and update tickets Collect and return parts daily Record completed work and close tickets Follow instructions from senior engineers for BIOS … updates, branding, and other tasks Maintain safe working practices and report issues to the support line Deliver professional customer service while onsite Requirements L2-level knowledge of laptops and desktops (HP/Lenovo preferred) Ability and willingness to perform break/fix repairs under supervision Previous Field Experience Essential ...

network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participation in the client Service Management processes. Ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLA’s. Key Responsibilities: o Plan … network support cases to enable fast resolution that exceeds our customers’ expectations. o Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes. o Using the central document repository, to ensure knowledge sharing across the team and enable best practice. ...

Enablement Lead) to join a leading software company based in the London or Munich area. As the Delivery Manager focusing on system implementation and service management, you will be responsible for ensuring the enablement and success of the company's implementation partners across the EU and US (clients …/Implementation Lead/SaaS/Technical Software/Professional Services/Training Programs/Certification/Customer Success/System Integrators/Managed Service Providers Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer. We welcome applications from anyone who meets the role requirements. HRS exclusively supports ...

helpdesk, or technical support services. Working with diverse technology stacks (.NET, Java, AI/ML, SaaS, Python). Experience with ServiceNow or similar service management tools. Strong communication skills – able to collaborate across international teams and translate business needs into viable technical solutions. The client is unable ...

Performance, you will: Deliver and execute the overall collaborative DDaT strategy for Surrey & Sussex Forces. Lead responsibility for operating a 24/7 DDaT service management interface to the organisation Lead both strategically and operationally with DDaT SLT colleagues through strategic decision making either in force level boards … support the achievement of organisational efficiency. Responsible for ensuring new services are highly effective at go-live by strong governance and ensuring service transition is at the forefront throughout the project life cycle. Leading the identification and mitigation of commercial related risk associated with DDaT services. Ownership on behalf ...

Performance, you will: Deliver and execute the overall collaborative DDaT strategy for Surrey & Sussex Forces. Lead responsibility for operating a 24/7 DDaT service management interface to the organisation Lead both strategically and operationally with DDaT SLT colleagues through strategic decision making either in force level boards … support the achievement of organisational efficiency. Responsible for ensuring new services are highly effective at go-live by strong governance and ensuring service transition is at the forefront throughout the project life cycle. Leading the identification and mitigation of commercial related risk associated with DDaT services. Ownership on behalf ...

requires a combination of technical expertise, solution design skills, and telco domain knowledge to build scalable, high quality ServiceNow solutions that support complex telco service management and operations landscapes.Key Responsibilities• Solution Design & Architecture• Lead end to end design and configuration of ServiceNow solutions for telco processes.• Align solution … architecture with CSDM 4.0+, CMDB best practices, and enterprise data models.• Design telecom specific data models, service models, CI classes, and relationships using TNI (Telco Network Inventory) and extended CMDB classes.• Create high level and low level design documents, process flows, and integration blueprints.If interested please forward your ...

Life on the team Due to a recent service expansion, we're looking for two new Customer Delivery Manager's to join our Delivery Leadership team. As a Customer Delivery Manager (In-life) you will be responsible for the delivery of services to Computacenter customers. Youll be part … team of Service Delivery Managers on one of our largest UK accounts. Within your area of responsibility, you will contribute to an effective governance model to manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully ...

Cloud Developer IR35: Outside Location: Remote Duration: 3 months Role Summary Due to ongoing expansion and the strategic initiative to enhance their cloud service offerings, Our Client is seeking an IFS Cloud Developer. This role is crucial for delivering high-quality solutions that meet client requirements and improve overall … practices. Essential Skills & Experience To be considered for this role, candidates must possess: Proven experience as an IFS Cloud Developer Experience with IFS Field Service Management Desirable Skills & Experience While not mandatory, the following skills will enhance your application: PSO, MWO Call to Action If you meet ...