251 to 275 of 1,378 Service Management Jobs in England

Freshservice Consultant Freshservice Platform & Service Improvement Consultant To £600/day, Outside IR35, 6 Month Contract, London (Hybrid) Well-established, fast-growing real estate client is looking for a Freshservice Consultant to take their Enterprise Service Management platform to the next level. The platform supports Technology, Facilities … Finance, HR and Operations, so you'll be shaping how the whole business gets things done. What you'll be doing: Configuring forms, workflows, service catalogues and permissions Building automations that cut out manual effort Supporting integrations with Salesforce, Microsoft Teams and Azure AD Creating dashboards and service ...

looking for a Service Delivery Manager to establish and lead a consistent, insight-led approach to service delivery and reporting across our network of partners and intermediary clients. This is a newly created role, giving you the opportunity to shape the frameworks, reporting standards and governance practices that … support both client-facing and internal reporting, as well as how we measure, manage and improve service performance. Working across Technology, Legal, Relationship Management and wider business teams, you will bring together information from multiple sources, ensure the underlying data is accurate and meaningful, and turn it into ...

support people with a learning disability. When something goes wrong, our Helpdesk is who they call. The Helpdesk Squad is a team of Service Coordinators, Analysts, Senior Analysts and an Incident Manager, plus our Identity and Access specialist. They are the friendly, knowledgeable voice of Digital, Data & Technology (DDaT … where people feel trusted, grow in confidence and take pride in helping colleagues. You won't be running the queue day to day. Our Service Coordinators do that, and our Senior Analysts handle the trickiest technical issues. Your focus is on the team and the service ...

IT. It’s a specialist discipline. Saepio is one of the UK’s most recognised cyber specialists and a NCSC Assured Service Provider. We work with over 1,000 organisations to cut through noise and see real risk, align policy, people and technology, mature security operations, build resilience … services for new customers and investigate alerts from the monitoring platform to inform clients of security threats. You will provide insightful performance summaries, recommend service improvements, and develop relationships with customers to deliver exceptional service. Responsibilities include: Onboarding: manage new customer onboarding to new security services Client Relationship Management ...

Operations. The client is committed to becoming a digitally automated, data-driven, and AI-enabled telco, leveraging ServiceNow as a strategic platform to modernise service management, network operations, and customer experience across mobile, fixed, broadband, and enterprise services. Role Overview We are seeking a highly skilled ServiceNow Architect … technical expertise, solution design skills, and telco domain knowledge to build scalable, high‐quality ServiceNow solutions that support the client's complex telco service management and operations landscape. Key Responsibilities The successful candidate will lead solution design and architecture across the ServiceNow platform, driving ...

proactive Technical Project Manager to join our Digital Sensitivity Review team. This position is ideal for someone with a solid understanding of project management with strong technical awareness. You will bridge the gap between business stakeholders and engineering teams, ensuring projects are delivered on time, within budget … required quality. You will work closely with government department customers, data scientists and software developers together with the rest of the Project Management team. The ability to talk and engage with stakeholders at all levels, both technical and non-technical is important. Digital Sensitivity Review The Digital Sensitivity Review ...

system comprises of the main Patient Administration System modules, Emergency Department, Maternity, Admissions, Discharges and Transfers, Outpatient Referral and Management, Bed Management and the Electronic Discharge Summary. The Application Support team are responsible for support and assisting in developing this system. The system must be maintained and made … record patient activity in a timely and accurate manner. Correct recording of data onto these systems is fundamental for Information Governance, Patient Safety, Operational Management and Commissioning. Many of the Trusts Performance Indicators are also dependant on the quality and completeness of the data provided from ...

play a pivotal leadership role across its EMEA and Asia operations. This is a highly visible position that sits at the intersection of technology, service delivery, stakeholder engagement, and business strategy. Working closely with senior leadership, you will help shape and deliver technology services that support a diverse international … strategic partner to senior business stakeholders, legal professionals, and operational teams across EMEA and Asia. You will be responsible for helping to define service delivery standards, improving technology operations, enhancing user experience, and driving the adoption of emerging technologies, including AI-enabled solutions. This role combines leadership, operational oversight ...

Service Excellence Specialist Department: Technology Employment Type: Permanent - Full Time Location: London Reporting To: Daniel Wrend Description As an IT Service Excellence Specialist at Foster + Partners , you will play a pivotal role in enhancing the employee experience across our global practice. Working at the heart … Service Management, you will drive meaningful improvements to services, processes and user journeys, transforming data, feedback and operational insight into measurable outcomes. This is an opportunity to influence how technology services are delivered, champion continual improvement and help create a seamless, customer-focused digital workplace. This role ...

## Service Manager - Retail (MAT Cover)Haelocations: United Kingdom - London - Paddington (PPS)time type: Kokopäiväinenposted on: Julkaistu tänäänjob requisition id: JR020347Ota askel eteenpäin ja anna Edenredin yllättää sinut.Toimitamme joka päivä innovatiivisia ratkaisuja, jotka parantavat miljoonien ihmisten elämää ja yhdistävät työntekijät, yritykset ja kauppiaat ympäri maailmaa.Tiedämme, että sinulla on sata … estämään kaikenlaisen syrjinnän ja tarjoamaan kaikille hakijoillemme yhtäläiset mahdollisuudet sukupuolesta ja sukupuolen ilmaisusta, vammaisuudesta, alkuperästä, uskonnollisesta vakaumuksesta ja seksuaalisesta suuntautumisesta tai muista kriteereistä riippumatta.**Service Manager – Retail (MAT Cover)****London/Swindon – Hybrid** Edenred Payment Solutions (EPS) is a leading payment solutions provider and part of the Edenred Group ...

## Service Manager - Retail (MAT Cover)Applylocations: United Kingdom - London - Paddington (PPS)time type: Full timeposted on: Posted Yesterdayjob requisition id: JR020347Take a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants … candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.**Service Manager – Retail (MAT Cover)****Salary:** **Up to £40,000 - £48,000 per annum + Bonus****London/Swindon – Hybrid** Edenred Payment Solutions (EPS) is a leading ...

place! Agentforce is the future of AI, and you are the future of Salesforce. Role Overview Salesforce is seeking a Senior Director, Agentforce Field Service to serve as a strategic leader within our Field Service organization. In this role, you will drive the vision, growth, and execution … Salesforce’s Field Service business across enterprise customers, strategic initiatives, and global go‐to‐market programs. As a senior member of our Field Service leadership team, you will partner closely with Product, Engineering, Sales, Customer Success, Professional Services, and Executive Leadership to accelerate the adoption of Salesforce Field ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery ...

sure that everybody feels empowered to bring their authentic self to work. About the Role We’re looking for an experienced and driven IT Service Delivery Manager to lead our Service Delivery function and ensure our people have the reliable, secure and effective technology they need … their jobs. As part of the IT Senior Management Team, you’ll lead a team of Service Delivery Support Engineers delivering high-quality 1st and 2nd line IT support across the business. You’ll combine strategic thinking with hands‐on leadership, driving service improvement while ensuring ...

services. The team provides support across Live, Development and Test environments, ensuring the availability, performance, and stability of critical infrastructure. Alongside day-to-day service responsibilities, the team also delivers a substantial volume of change, migration, transformation, and project work. A significant portion of upcoming activity involves infrastructure modernisation … operating systems across physical and virtual infrastructure. Support and manage Virtual I/O Server (VIOS) v2 & v3 environments. Administer and maintain IBM Hardware Management Console (HMC) platforms. Perform incident investigation, troubleshooting, and root cause analysis for complex platform issues. Deliver change, upgrade, migration, and transformation activities across ...

customers. What you will do as a Senior Platform Engineer Operate, maintain and support secure cross-domain gateway services across highly controlled environments. Monitor service health, investigate issues and support incident, problem and change activity in line with agreed service processes. Maintain secure configurations, transfer policies, rule sets … supporting documentation. Support patching, upgrades, vulnerability remediation and service continuity activities. Troubleshoot gateway, platform, network and data transfer issues across security boundaries. Produce and maintain operational documentation, including build records, support guides, runbooks and configuration baselines. Work with security, service management, engineering and customer stakeholders to ensure ...

operations. **What you will do as a Senior Platform Engineer*** Operate, maintain and support secure cross-domain gateway services across highly controlled environments.* Monitor service health, investigate issues and support incident, problem and change activity in line with agreed service processes.* Maintain secure configurations, transfer policies, rule sets … supporting documentation.* Support patching, upgrades, vulnerability remediation and service continuity activities.* Troubleshoot gateway, platform, network and data transfer issues across security boundaries.* Produce and maintain operational documentation, including build records, support guides, runbooks and configuration baselines.* Work with security, service management, engineering and customer stakeholders to ensure ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery ...

Jet2.com Limited is seeking an IT Service Analyst to join the IT Service Management team. You will work across Service Transition, Major Incident Management, Problem Management and Service Reporting, with ServiceNow administration to ensure data quality and governance across Jet2.com. You will collaborate … with technical, project and operational teams to deliver reliable IT services, drive improvements and provide management information to support decisions. #J-18808-Ljbffr ...

Service Assurance Lead provides governance, oversight, and assurance across the entire Workplace Desktop Apps (WDA) portfolio. Acting as the “right hand” to the WDA Lead, the role ensures that services delivered by vendors and internal teams are compliant, transparent, measurable, and continuously improving. The role bridges Portfolio Owners, technical … teams, and external service providers, maintaining alignment across all service management processes, performance expectations, and operational standards. Your Responsibilities Governance & Oversight Oversee vendor and internally delivered WDA services, ensuring consistency, compliance, and operational excellence. Drive adoption of core ITSM processes including change, incident, problem, knowledge, and service ...

conflict here. Fast growth, high standards, real impact. If that sounds like your kind of place, keep reading. About the Role The Service Desk Manager plays a critical role in leading the effective operation of our service desk team and ensuring we consistently deliver an excellent customer experience. … agreed KPIs and SLAs, driving positive customer outcomes, and maintaining high standards across customer communications, ticket notes and time entries. Working closely with other service leaders, you will help create joined-up, collaborative and consistent service delivery across all service teams. This is an opportunity to combine ...

Service Design & Transition Lead 6 Month Contract Hybrid working - 2 days on site in Worcester Up to £600 per day A major customer experience transformation programme requires an experienced Service Design & Transition Lead to shape, design and transition a new Salesforce-based customer platform into live service. Working … across business, technology and operational teams, you'll define the future operating model, establish support and service frameworks, lead transition activities and ensure a seamless move from programme delivery into BAU support. This is a high-profile assignment involving a new Salesforce CRM, SAP integrations and a customer experience ...

essential in aligning strategic objectives and operational execution. At this role level, you will: have expert technical understanding be accountable for vendor and supplier management Manage and maintain administration of the Salesforce platform. Key Responsibilities Stakeholder Engagement Engagement with senior stakeholders across digital, data, and operational functions to ensure … Innovation and Continuous Improvement Platform enhancements through identification of optimisation opportunities, refinement of operational processes, and introduction of new tools or methods that strengthen service reliability and delivery outcomes. Mentorship and Capability Development Development of team capability through coaching administrators, promoting best practices, and setting clear operational standards. Support ...

place! Agentforce is the future of AI, and you are the future of Salesforce.**Role Overview**Salesforce is seeking a Senior Director, Agentforce Field Service to serve as a strategic leader within our Field Service organization. In this role, you will drive the vision, growth, and execution … Salesforce’s Field Service business across enterprise customers, strategic initiatives, and global go-to-market programs.As a senior member of our Field Service leadership team, you will partner closely with Product, Engineering, Sales, Customer Success, Professional Services, and Executive Leadership to accelerate the adoption of Salesforce Field Service ...

Service Transition Manager Location: Manchester (1 day per week onsite, remainder remote/hybrid) Contract Type: Permanent Salary: Competitive + Benefits Overview We are seeking an experienced Service Transition Manager to play a key role in delivering successful technology and digital transformation initiatives. This position will be responsible … ensuring that new or changed technology services transition smoothly from project delivery into operational support, with clear service ownership, support processes and governance in place. Working across business, technology and third-party suppliers, you will establish service acceptance criteria, define support models, coordinate operational readiness activities and ensure ...