301 to 325 of 423 Service Management Jobs in England

maintain data pipelines and structured datasets Assist with monitoring scheduled and overnight data processes Log and manage data‐related incidents and requests through our service management system, working to agreed service levels Support data analysts by ensuring datasets are reliable, well‐structured, and fit for reporting ...

collaborative team where no two days are the same, supporting a wide range of technologies including Microsoft 365, Azure, Windows, Active Directory, networking, device management and cloud-based systems. Day-to-Day Responsibilities As the 1st Line IT Support Technician, you will: Manage incidents and customer requests from initial … receipt through to resolution and closure Provide professional, friendly and efficient IT support to end users Ensure service level agreement standards are met Troubleshoot and resolve a range of hardware, software, network and cloud-related issues Complete admin tasks, documentation and support records accurately and promptly Maintain accurate site ...

with cross-functional teams to build and optimize enterprise-grade data center networking environments. This role requires deep technical expertise in ACI architecture, policy management, and network automation. Key Responsibilities Design and deploy ACI fabric architectures aligned with business and technical requirements Configure and manage ACI constructs including tenants … design, deployment, and operations Strong understanding of network protocols (TCP/IP, VLAN, VXLAN, BGP) and data center networking Proficiency with Cisco ACI Management Information Tree (MIT) and policy model concepts Experience with ACI configuration and monitoring tools (APIC, Cisco ACI simulator) Familiarity with network automation and scripting (Python ...

Description Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an innovative IT Service Manager ready to deliver high-quality services in a fast-paced and demanding environment? Join … Digital Channels Service Management team, where you'll support a diverse portfolio of service... ZIPC1_UKTJ ...

initial contract until 18/12, paying between £45- £50/Hr Inside IR35. This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution. Clearance: SC Role Profile We are seeking an experienced OT Cyber Security Analyst … support and strengthen cyber security across industrial and operational technology environments. This role focuses on securing critical systems through the deployment, management, and enhancement of OT security controls, while helping drive continuous improvements in monitoring, governance, and risk management practices. The successful candidate will play a key role ...

processes across multiple teams. Design, implement, and maintain Jira automations and integrations with tools such as Confluence, GitHub, Slack, CI/CD platforms, and service management systems. Support users with troubleshooting, onboarding, training, and best practices. Manage user access, security settings, and governance standards. Create and maintain dashboards … technology or enterprise environment. Strong expertise in Jira configuration, workflow design, permission schemes, and automation. Experience with Atlassian ecosystem tools including Confluence and Jira Service Management. Familiarity with Agile, Scrum, and Kanban methodologies. Experience integrating Jira with development and collaboration tools. Strong analytical and problem-solving skills. Excellent communication ...

cyber security, user needs and operational requirements fit together in a safe and supportable design. o Strong operational IT leadership experience, including responsibility for service continuity in complex or 24/7 environments. o Experience building, developing or reshaping high-performing digital, data or technology teams, with clear standards … including a Senior Data Engineer, Senior Business Analyst and Data Scientist. Leading our digital/IT support function, including first and second line support, service levels, escalation routes and supplier support. Building and developing a high-performing Digital, Data and Technology function, with clear roles, standards, priorities and ways ...

Manager Reporting to: DTS Programme Manager Daily rate: £177.26 Role Purpose To lead the planning, execution, and oversight of technical projects, applying robust project management methodologies to ensure delivery within agreed timeframes, scope, and budget. By embedding governance, compliance, and change management, the role ensures digital initiatives deliver … digital strategy and organisational priorities. Principal Accountabilities Manage delivery of key DTS projects, internally to DTS and across the wider organisation, applying recognised project management methods, coordinating resources, and working within the governance framework set by the PMO, to ensure projects are completed to agreed time, cost, and quality ...

Technical Operations Engineer Working Pattern Hybrid working four days in the office and one day working from home Role Overview This is a service focused proactive Technical Operations role responsible for maintaining monitoring and continuously improving a distributed Internet of Things and automated parking environment. The role has ownership … site operational environment with strong hands on experience in infrastructure networking and Internet of Things based systems. Role Responsibilities 1 IoT and device infrastructure management Maintain monitor and optimise Internet of Things devices and hardware including cameras edge devices kiosks tablets and networking equipment Manage deployment configuration and lifecycle ...

currently partnering with a well-established, purpose-driven organisation to recruit for a Technology Delivery Manager. This is a key leadership role within a Service Management team, responsible for driving the successful delivery of operational technology change across a complex and evolving environment. You’ll take ownership … strategic objectives and delivering measurable business outcomes. Working across multi-disciplinary teams, you will play a critical role in improving reliability, efficiency, and overall service performance while embedding a culture of continuous improvement. Key Responsibilities: Lead and deliver a portfolio of operational technology projects and services, ensuring improvements ...

Account Manager | B2B SaaS | £75k OTE | Remote We are working exclusively with a fast-growing UK SaaS business that provides a field service management and workforce scheduling platform used by some of the UK's largest housing associations, local authorities, and facilities management organisations. This … genuine account management role with real commercial weight. You will own a portfolio of existing customers, driving retention, expansion, and upsell across a client base of operationally complex organisations who rely on the platform as critical infrastructure. What You Will Be Doing Owning a portfolio of named accounts across ...

working exclusively with a fast-growing UK SaaS business that provides a field service management and workforce scheduling platform used by some of the UK's largest housing associations, local authorities, and facilities management organisations. This is a genuine account management role with real commercial weight. … rely on the platform as critical infrastructure. What You Will Be Doing Owning a portfolio of named accounts across housing, local government, facilities management, and utilities Building deep, multi-threaded relationships with senior stakeholders including Heads of Operations, IT Directors, Asset Managers, and Directors of Housing Driving net revenue ...

Account Manager | B2B SaaS | £75k OTE | Remote We are working exclusively with a fast-growing UK SaaS business that provides a field service management and workforce scheduling platform used by some of the UK's largest housing associations, local authorities, and facilities management organisations. This … genuine account management role with real commercial weight. You will own a portfolio of existing customers, driving retention, expansion, and upsell across a client base of operationally complex organisations who rely on the platform as critical infrastructure. What You Will Be Doing Owning a portfolio of named accounts across ...

Account Manager | B2B SaaS | £75k OTE | Remote We are working exclusively with a fast-growing UK SaaS business that provides a field service management and workforce scheduling platform used by some of the UK's largest housing associations, local authorities, and facilities management organisations. This … genuine account management role with real commercial weight. You will own a portfolio of existing customers, driving retention, expansion, and upsell across a client base of operationally complex organisations who rely on the platform as critical infrastructure. What You Will Be Doing Owning a portfolio of named accounts across ...

Account Manager | B2B SaaS | £75k OTE | Remote We are working exclusively with a fast-growing UK SaaS business that provides a field service management and workforce scheduling platform used by some of the UK's largest housing associations, local authorities, and facilities management organisations. This … genuine account management role with real commercial weight. You will own a portfolio of existing customers, driving retention, expansion, and upsell across a client base of operationally complex organisations who rely on the platform as critical infrastructure. What You Will Be Doing Owning a portfolio of named accounts across ...

variety: one week you may be shaping a reference architecture and delivery plan; the next you’re implementing CI/CD, shipping a containerised service to AKS/EKS, hardening identity and network controls, and instrumenting logs/metrics/tracing so the system is supportable in the real … solutions that drive tangible uplifts in capability for clients and their users. We specialise in Enterprise and Solution Architecture, AI Systems Architecture, Systems Engineering, Service Management and DevOps, to build highly effective teams tailored to the problem‐space and requirements. As part of the Secure Systems Team ...

responsibilities across ITSM, CSM, and HR workflows, with a focus on project delivery, business analysis, and stakeholder management. Youll help shape and deliver enterprise service transformation initiatives from discovery through to implementation. Key Responsibilities Lead workshops to define requirements, analyse processes, and identify opportunities for automation and improvement. Translate … outcomes. Skills & Experience 2-4 years experience in ServiceNow delivery, ITSM/CSM/HR projects, or digital transformation consulting. Strong understanding of enterprise service management processes and agile delivery methods. Excellent communication, stakeholder engagement, and analytical skills. Certifications such as ITIL, Agile/Scrum, or Business Analysis ...

Director of Application Operations to enhance their application support strategy. The successful candidate will be responsible for improving ITIL processes, re-engineering Jira Service Management workflows, and ensuring high-quality service delivery. Ideal candidates will have strong leadership skills, expertise in application operations, and a solid understanding ...

background in security engineering, offensive security, or security architecture Hands-on experience evaluating and deploying enterprise security tooling Strong Linux administration skills (system hardening, service management, troubleshooting, network tuning, secure baseline implementation, orchestration) Practical cloud management experience, including CI/CD pipeline design and implementation Proven experience ...

coordinate a global infrastructure engineering function Heavy involvement in process improvement, automation, and tooling Partner with engineering and platform teams to improve observability, self-service, and incident response capabilities Remain hands-on with troubleshooting, outage management, and critical production incidents Mentor and develop engineers across multiple regions within … Previous experience leading infrastructure, platform, or production support teams Excellent understanding of CI/CD, automation, orchestration, and modern infrastructure tooling Experience with configuration management and automation tools such as Ansible, Puppet, or Chef Strong networking fundamentals including TCP/IP, multicast, NTP/PTP, and packet-level troubleshooting ...

Infrastructure Team and reporting to the Network & Infrastructure Manager, the role of the Network Engineer Apprentice will be to perform the following: Use network management systems software and appropriate analysis equipment to collect routine network load statistics, model performance, and create reports as required. Carry out routine configuration/… decommission instructions and tools, following agreed standards. Report details of all hardware/software items that have been installed and removed so that configuration management records can be updated. Using standard procedures and tools, carry out defined tasks associated with the planning, installation, upgrade, operation, control and maintenance ...

existing applications align with identity, security, governance, and operational processes. Get ready to collaborate with various teams, including Microsoft 365, Cyber Security, and Service Operations, to deliver secure and supportable solutions! Key Responsibilities: Lead Application Integration: Oversee the technical onboarding of applications from design to BAU support. Secure Integrations … automation skills (PowerShell preferred). Desirable Qualifications: Relevant industry certifications (e.g., Microsoft Identity/Security/Azure fundamentals). ITIL v4 Foundation or equivalent service management certification. Experience with security frameworks like ISO27001 or Cyber Essentials Plus. If you're ready to take your career to the next ...

system performance and proactively identify potential issues Support deployments, patches, and system upgrades Work closely with users, stakeholders, and technical teams to ensure smooth service delivery Maintain accurate incident records and technical documentation Required Skills & Experience: Proven experience in a 2nd Line Support/Application Support role Strong hands … experience supporting Pega applications (essential) Excellent troubleshooting and incident management skills Experience with SQL/databases would be advantageous Understanding of ITIL processes and service management best practice Strong communication skills with a customer-focused approach Contract Details: 12 month Fixed Term Contract Hybrid working - 2 days ...

Umbrella) Our leading financial services client in the Midlands is seeking an experienced Ivanti Administrator to support and optimise their new enterprise patch management service. The role will focus on policy configuration, reporting, and analysing deployment data to drive service performance and reliability. Key Responsibilities: Support roll … reports to support compliance, risk, and operational insights Analyse deployment data to identify trends, failures, and improvement opportunities Support the end-to-end patching service, ensuring high levels of compliance and stability Work with stakeholders to provide accurate, timely enterprise reporting Investigate patching issues and recommend remediation actions Skills ...

Umbrella) Our leading financial services client in the Midlands is seeking an experienced Ivanti Administrator to support and optimise their new enterprise patch management service. The role will focus on policy configuration, reporting, and analysing deployment data to drive service performance and reliability. Key Responsibilities: Support roll … reports to support compliance, risk, and operational insights Analyse deployment data to identify trends, failures, and improvement opportunities Support the end-to-end patching service, ensuring high levels of compliance and stability Work with stakeholders to provide accurate, timely enterprise reporting Investigate patching issues and recommend remediation actions Skills ...