Berkshire, South East, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
Do you love all things process? Are you passionate about shaping how ServiceNow is delivered to customers? Morela is proud to be supporting our client in their search for an experienced ServiceNow Business Process Consultant to play a key role in a high-impact transformation project. Contract Role β ServiceNow Business Process Consultant (CSM) UK-Based (Remote with some on-site β¦ Month Initial Contract (Extension Likely) Outside IR35 Rate Β£550 per day ASAP Start Our client is delivering a major ServiceNow programme and needs a consultant who can own and improve end-to-end customer service processes using the CSM module. You'll work closely with stakeholders, map workflows, and ensure the platform truly supports the business. Key Responsibilities: Analyse, map β¦ and redesign customer service processes Lead discovery sessions and define business requirements Work with ServiceNow delivery teams to ensure platform alignment Support testing, documentation, and user adoption ? Experience Needed: Proven experience in ServiceNow CSM Strong background in business process mapping and optimisation Confident working with stakeholders and delivery teams Familiar with agile or iterative delivery environments Message me or send More β―
Do you love all things process? Are you passionate about shaping how ServiceNow is delivered to customers? Morela is proud to be supporting our client in their search for an experienced ServiceNow Business Process Consultant to play a key role in a high-impact transformation project. Contract Role - ServiceNow Business Process Consultant (CSM) UK-Based (Remote with some on-site β¦ Month Initial Contract (Extension Likely) Outside IR35 Rate Β£550 per day ASAP Start Our client is delivering a major ServiceNow programme and needs a consultant who can own and improve end-to-end customer service processes using the CSM module. You'll work closely with stakeholders, map workflows, and ensure the platform truly supports the business. Key Responsibilities: Analyse, map β¦ and redesign customer service processes Lead discovery sessions and define business requirements Work with ServiceNow delivery teams to ensure platform alignment Support testing, documentation, and user adoption Experience Needed: Proven experience in ServiceNow CSM Strong background in business process mapping and optimisation Confident working with stakeholders and delivery teams Familiar with agile or iterative delivery environments Message me or send More β―
Peterborough, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Picture More
to 2nd line teams when needed Supporting remote workers using tools such as VPN, MFA, and mobile devices Learning and supporting systems including Active Directory, Office 365, PDF tools, ServiceNow, and more Ensuring all tickets are closed on time and users are kept updated throughout Technologies you may work with include: Active Directory, Mimecast, ServiceNow, Office 365, VPNs, PC hardware More β―
line desktop support to traders, front-office staff, and VIP users Troubleshoot hardware, software, and bespoke application issues efficiently Manage and resolve incidents using service desk tools (Avanti preferred, ServiceNow and others acceptable) Support Microsoft 365 environment and related technologies Provide meeting room and AV support to ensure high service availability Support and deploy desktops, laptops, and mobile devices using β¦ Windows, Microsoft 365, and end-user devices Familiarity with bespoke trading applications such as Bloomberg Experience with mobile device management (preferably Microsoft Intune) Proficiency with service desk tools (Avanti, ServiceNow, etc.) Understanding of business priorities and ability to triage support based on impact and urgency Outstanding interpersonal and customer service skills, with the ability to support high-profile users The More β―
scalable end-to-end solutions across our core internal financial applications. What You Will Do Accountability for the E2E enterprise finance solutions and system architecture, including Salesforce, NetSuite, and ServiceNow, as well as supporting integrations (Boomi), networking, hosting, and DevOps. Designing system architecture to ensure scalability, reliability, and maintainability of system components and interfaces. Evaluating technology options and making recommendations β¦ on suitable tools, frameworks, and platforms. Collaborating with third-party Solution Architects for Salesforce, NetSuite, ServiceNow, and Boomi to define architecture landscapes, identify gaps, and deliver comprehensive solutions to achieve business outcomes. Working closely with Process Leads to provide robust architecture and solutions. Creating and maintaining work plans for the Architecture team. Documenting environment landscapes across lifecycle stages and architectural β¦ of deep understanding of system architecture. TOGAF qualification (or equivalent) preferred. Extensive experience in architecting and implementing end-to-end solutions, particularly with Salesforce (CRM/CPQ), NetSuite, or ServiceNow, and knowledge of related domains. Experience working in large-scale IT and business transformation programs. Experience collaborating with SI partners and supporting their solutions. Strong project, change, and stakeholder management More β―
line desktop support to traders, front-office staff, and VIP users Troubleshoot hardware, software, and bespoke application issues efficiently Manage and resolve incidents using service desk tools (Avanti preferred, ServiceNow and others acceptable) Support Microsoft 365 environment and related technologies Provide meeting room and AV support to ensure high service availability Support and deploy desktops, laptops, and mobile devices using β¦ Windows, Microsoft 365, and end-user devices Familiarity with bespoke trading applications such as Bloomberg Experience with mobile device management (preferably Microsoft Intune) Proficiency with service desk tools (Avanti, ServiceNow, etc.) Understanding of business priorities and ability to triage support based on impact and urgency Outstanding interpersonal and customer service skills, with the ability to support high-profile users The More β―
and a strong knowledge base while contributing to service improvement initiatives. Key Responsibilities: Provide prompt and courteous support to global users through multiple channels. Log and manage tickets in ServiceNow, keeping users informed throughout. Troubleshoot a wide range of hardware, software, and business applications. Prioritise and escalate tickets according to urgency and business impact. Use tools like Systrack, Citrix, and β¦ Desk environment (MSP or professional services ideal). Hands-on experience with Office 365, Citrix, Windows 10/11, VPNs, and mobile device support. Familiarity with ITSM tools (e.g. ServiceNow). Strong troubleshooting skills and the ability to build rapport with users quickly. A working knowledge of ITIL principles. Positive, can-do attitude with the ability to multitask and work More β―
technical knowledge of IT infrastructure, products/applications, and network operations, with a clear understanding of how these components are consumed by Business Operations Proficiency in ITSM tools (e.g., ServiceNow/BMC Helix) and data visualisation/reporting platforms (e.g., Power BI, Tableau) to support effective reporting and insights generation. Experience working with IT Service Management (ITSM) platforms, including ServiceNowMore β―
Greater London, England, United Kingdom Hybrid / WFH Options
TQ IMA
to lead strategic digital change? Weβre seeking a Business Transformation Analyst/Strategy Associate with 4β6 years' experience in digital transformation, technology consulting, or SaaS delivery (ideally ServiceNow or similar platforms). This is a unique opportunity to step into a high-impact, client-facing role , working with senior stakeholders to shape and deliver AI-enabled solutions and β¦ challenges. Ideal Candidate Profile 4β6 years of experience in transformation consulting, strategy, or digital delivery roles Proven experience supporting or leading enterprise transformation programmes Familiarity with SaaS platforms (ServiceNow strongly preferred), including exposure to tools like Now Assist or Virtual Agent Solid grasp of agile methodologies, product delivery cycles, and user story development Strong analytical and communication skills, with More β―
to see how systems align with business goals. Assist in system upgrades, testing, and configuration changes across multiple environments. Gain exposure to tools such as Talend, Skybot, SQL, and ServiceNow as part of your learning and development. Contribute to change management processes, including presenting proposals and documenting changes, while building your confidence in stakeholder communication. Support project delivery by learning β¦ database reporting, or process automation platforms. Understanding of customer data privacy principles and an interest in utilities or public service delivery. Desire to work with technologies like HiAffinity, Jira, ServiceNow, and workflow management tools. Personal Qualities: A proactive learner with a genuine interest in growing your technical knowledge and business understanding. Excellent communicator - able to engage effectively with both technical More β―
Great Wyrley, Staffordshire, United Kingdom Hybrid / WFH Options
Veolia
environment. At least two years' experience delivering quality services in compliance with service agreements and performance targets. Demonstrable understanding of ChromeOS & Windows 10/11 operating systems. Experience of ServiceNow or equivalent ticketing system. Demonstrable understanding of the ITIL Service Management framework and appreciation of the complimentary quality standard ISO/IEC 20000. Demonstrable experience of working in a SOX β¦ Desirable ITIL Practitioner or Foundation certified. One or more professional qualifications from leading solution providers: Microsoft, Cisco, SDI, Google etc. (e.g., Microsoft MCSA, Cisco CCAA, Citrix CCENT, Symantec SCS, ServiceNow CSA). What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times More β―
Cannock, Staffordshire, Great Wyrley, United Kingdom Hybrid / WFH Options
Veolia
environment. At least two years' experience delivering quality services in compliance with service agreements and performance targets. Demonstrable understanding of ChromeOS & Windows 10/11 operating systems. Experience of ServiceNow or equivalent ticketing system. Demonstrable understanding of the ITIL Service Management framework and appreciation of the complimentary quality standard ISO/IEC 20000. Demonstrable experience of working in a SOX β¦ Desirable ITIL Practitioner or Foundation certified. One or more professional qualifications from leading solution providers: Microsoft, Cisco, SDI, Google etc. (e.g., Microsoft MCSA, Cisco CCAA, Citrix CCENT, Symantec SCS, ServiceNow CSA). What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times More β―
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Convergence Group Ltd
At Convergence Group, weve spent the last 20 years building a business that lasts - powered by resilience, continuous improvement, and a product-led mindset. Now, were scaling fast and shaking up an industry thats ripe for innovation. Software Engineering is More β―
Principal Project Manager β IT transformation π Brussels, Onsite | β¬400ββ¬450 per day | Initial 4-month contract (+ possible extension) Start date: 1 September 2025 Active Clearance required: UK Security Check (SC) or NATO Secret Please be aware, that this role would More β―
Your new company Financial Advisory Service Provider Your new role A Level 1 Desktop Systems Administrator is currently being sought to join the technology team in the London office. This position is fully office-based. The ideal candidate will have More β―
Your new company Financial Advisory Service Provider Your new role A Level 1 Desktop Systems Administrator is currently being sought to join the technology team in the London office. This position is fully office-based. The ideal candidate will have More β―
client organization, generating results that allow our clients to thrive. What You'll Do You will join our squad responsible for developing and supporting CMDB and ITAM on the ServiceNow platform, as well as ensuring platform integrations, performance, upgrades, and ongoing maintenance. You will collaborate with teammates and stakeholders worldwide to deliver value to our users. Your work will involve β¦ analyzing, designing, scripting, configuring, and integrating a wide range of ServiceNow applications and plugins, helping us maximize the value of existing implementations. Additionally, you will deploy new functionality using tools such as IntegrationHub, Flow Designer, Performance Analytics, and other core ServiceNow capabilities. As a platform engineer, you will be part of a high-performing team of engineers, administrators, and architects. β¦ to achieve shared goals Embracing Agile ways of working and adapting quickly to changing priorities and business needs What You'll Bring 8+ years of experience developing and maintaining ServiceNow solutions 4+ years of hands-on experience designing and implementing robust CMDB solutions, leveraging integrations, Discovery, and Service Mapping. Proven experience in platform upgrades, performance optimization, and maintenance Proficiency in More β―
Standard Business Unit: Sales & Pre-Sales & Alliances Life on the team Would you like to join a fun and friendly team as a solutions sale's specialist focusing on ServiceNow? Would you like to work for a company that not only offers a market leading commission structure but progression opportunities? We are currently looking for an ambitious sales specialist that β¦ is looking to develop the sales of the ServiceNow platform. Computacenter's ServiceNow business is delivering significant YoY growth and is increasingly pivotal for our customers to help increase the speed, efficiency and innovation of their key business services. Due to the increased demand, and opportunity, we are looking for enthusiastic specialists to join our highly motivated team. What you β¦ ll do Work with the Computacenter account team to identify ServiceNow opportunities and develop pipeline within customers. Lead negotiations, customise negotiation strategy and coordinate complex decision-making processes, whilst overcoming objections to maximize sales opportunities. Evaluate business challenges and objectives across customers in order to optimize service now opportunities. Show insight to our customers and partners regarding ServiceNow and offer More β―
Birmingham, West Midlands, West Midlands (County), United Kingdom
Reed Technology
a stable and rewarding opportunity for an experienced IT professional who thrives in a hands-on support environment. Key Responsibilities: * Manage and resolve 2nd line incidents and requests via ServiceNow * Deploy and support IT hardware across offices/sites * Troubleshoot hardware, software & telephony issues * Support office moves, project setups, and AV/conference room tech * Maintain IT stock rooms and β¦ IT issues Experience required * Experience in corporate IT support * Strong customer service and communication skills * Hands-on experience with desktops, laptops, and telephony systems * Good knowledge of ITSM tools (ServiceNow preferred) * Valid UK driving license (travel to regional sites required) Desirable: * Microsoft Certifications/ITIL Foundation * Experience with SLAs and reporting * Comfortable supporting multiple locations and working independently If you More β―
User governance (SAP reporting and Excel) Leavers review, inactivity checks and access review actions Privileged access reviews Supporting audit with requests for information (FCF, Deloitte and GCSS) Catalogue requests (ServiceNow and SAP) Demander changes and workflow redirects (for 3rd party invoice approval) iDoc Management (HR SuccessFactors and Workforce Manager time bookings) Cost centre master data changes Support with general queries β¦ from you? Working knowledge of SAP S/4HANA Experience with ECC 6 will be beneficial. Good understanding of the Agile Manifesto, DevOps Principles, Scrum and Lean Engineering Practices. ServiceNow to support ITIL processes Relevant IT degree or business degree, experience in consultancy Security Requirements: BPSS This role requires you to obtain a basic disclosure along with employment reference checks More β―
2nd Line Support/Field Support Engineer/Microsoft, Windows Server/SCCM/Active Directory/Office 365/Apple OS/Google Chrome OS/ITIL/ServiceNow Salary- Β£30,000- 32,000 per annum + benefits Car Allowance - Β£4,500 An Enhanced DBS will be required once the role is secured so candidates must be willing to β¦/or Google Workspace Technical knowledge and experience equivalent to CompTIA A+ or similar A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage In the first instance please submit your CV. More β―
and control of opex budgets and capex projects. β’ Support the VP IT & Improvement in driving improvements in reporting and the effective use of finance and operations systems (SAP, Maximo, ServiceNow). β’ Monitoring actual expenditure and preparing and presenting analysis to compare this against budgets, including the reporting and performance of outsourced contracts. β’ Driving the monthly & quarterly financial review process, including β¦ in a recent deployment of SAP S/4 HANA. β’ Understanding of uses and applications of asset management software (e.g. Maximo) and digital workflow/demand management software (e.g. ServiceNow) β’ Previous experience within the data centre industry or other services industries within the telecommunications, technology or infrastructure sectors. β’ Awareness of practical implications of SOX reporting on operational finance process and More β―
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
MUST BE BASED IN THE UK AND FULL RIGHT TO WORK Join Netcompany in leveraging technological innovations to foster societal transformation. Netcompany was awarded 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees More β―
West Midlands, United Kingdom Hybrid / WFH Options
Halfords Group PLC
Apply now Job no: 558373 Work type: Full time Site: Redditch Categories: IT Location: West Midlands, Worcestershire Salary: Β£55,000 About us At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist More β―