51 to 75 of 217 Support Analyst Jobs in England

1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently, and ensuring … excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations Communicate professionally … Remote Monitoring and Management tools Benefits 26 days holiday plus bank holidays Private healthcare, life insurance, dental, and critical illness cover O2 discounts Study support Discounted gym membership This is an excellent opportunity for someone looking to develop their IT skills in a supportive and professional environment. Apply now More ❯

1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently, and ensuring … excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations Communicate professionally … Remote Monitoring and Management tools Benefits 26 days holiday plus bank holidays Private healthcare, life insurance, dental, and critical illness cover O2 discounts Study support Discounted gym membership This is an excellent opportunity for someone looking to develop their IT skills in a supportive and professional environment. Apply now More ❯

leading institutions, including the three largest US banks and three of the world's five largest investment banks. We're looking for a Product Support Analyst to grow our UK support coverage. We are open to talking to both mid and senior level candidates. This role will … report to our Head of Product Support and IT. Cutover Product Support Analysts provide exceptional support ensuring our growing B2B client-base have the best possible experience with Cutover. As a team we're committed to being the customer advocate, resolving technical issues, answering usage questions, and … web/SaaS technologies, a keen investigative mindset, a positive demeanour and a dedication to continual improvement. What will you be doing as Product Support Analyst Day-to-day support for our enterprise clients; prioritising requests, resolving technical enquiries, usage questions and keeping customers updated primarily via More ❯

Tittle: Operations Support Analyst/Messaging Ops Support Engineer Contract Length: 12 Months Location: Chester (3 days onsite per week) Working Pattern: Full Time (need out of hours support) Rate: Highly competitive rate available for suitable candidates Are you ready to make an impact in the … Unified Communications arena? We are seeking a dynamic and skilled Operations Support Analyst/Messaging Ops Support Engineer to join our team! If you thrive in a fast-paced environment and have a passion for technology, this is the perfect opportunity for you! Required Skills & Experience: Experience … Voice Persistent chat - symphony linux based - in the cloud. Familiarity with the Cisco UC Suite, including Teams, Jabber, and WebEx. Experienced in infrastructure to support symphony. Strong experience in Microsoft PowerShell and other scripting technologies. Proficiency with monitoring tools such as Splunk and SCOM. Ability to effectively interface with More ❯

Career Opportunities: Graduate 2nd Line Support Analyst (10668) Requisition ID 10668 - Posted - Years of Experience: 1 - Consulting - Location: 1 - Job Solidsoft Reply is a Reply Group company specialised in developing digital healthcare solutions for patient safety and closed-loop medicine management. We partner with healthcare and industry sectors … thought leader in our field, delivering software and services via a team of highly skilled professionals. Role Overview: We are seeking a 2nd Line Support Analyst to join our Support & Operations team. Reporting to the Service Desk Manager, you will provide initial response support to customers … chat, email, or ticketing system. Guide users through solutions following established procedures and knowledge articles. Collaborate with clients, vendors, partners, and technical teams to support and escalate technical incidents. Accurately log all support interactions, resolutions, and follow-ups in the helpdesk system, managing issues through to resolution with More ❯

Job Description IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT … infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff … concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication More ❯

Application Support Analyst – Permanent – London/Hybrid – £38,000 to £45,000 We have an exciting opportunity for an Application Support Analyst to join a growing financial services company. Within the role you will provide 1st & 2nd level support, troubleshooting & logging application issues, as well … travel to their office will be needed 2 days a week on average. What you will be doing: Provide 1st & 2nd level technical application support to end users Manage relationships with key stakeholders as well as with the external MSP Monitor service levels and ensure SLA’s are met … Support with MI reporting & service catalogue management What they are looking for: Proven application support experience on CRM systems, as well as other SaaS based applications Financial Services/Asset Finance industry experience would be highly advantageous Experience of O365 and a general understanding of Azure Excellent team More ❯

Application Support Analyst - Trading Applications - £75,000 Harrington Starr have recently partnered with a leading London-based Fintech. They are looking for an experienced Application Support Analyst with great technical knowledge to support their clients business applications. This role looks at supporting clients both within … Python, BASH or Powershell. Excellent experience working with FIX Protocol. Great workplace experience within a Linux based environment. Excellent SQL exposure. Experience providing Application Support within a Trading environment. If you are looking for a new role with a highly respected company in the Financial services, then please apply More ❯

IT Support Analyst St Ives £27k-£30k Are you looking for an IT support role where you can grow your skills in a thriving global organisation? Do you want to be part of a business that values internal progression and invests in its employees? If so, this … industry, providing cutting-edge services across the UK and EMEA. Due to an internal promotion, they’re now looking for a 1st Line IT Support Analyst to join their team. You’ll play a crucial role in keeping their IT systems running smoothly, supporting colleagues across multiple regions … have been with the company for years—proof of the fantastic career development opportunities available! What You’ll Be Doing: Providing 1st line IT support to internal users across the UK and EMEA Managing the new starter and leaver process to ensure smooth transitions Building and configuring laptops and More ❯

Salesforce Support Analyst Remote working – need to be UK based 6-Month Contract – Inside IR35 - Up to £450 a day Have to be eligible for SC and NPPV3 Clearance Public Sector The Role The Salesforce L2 Support Analyst will be responsible for undertaking support, maintenance … establish a fully fleshed out service. The person playing this role will build working relationships with key client, incumbent and stakeholders, including other technical support and engineering teams. The role will report into the Service Delivery Manager for the respective account along with being part of the Applications Management More ❯

Salesforce Support Analyst Remote working – need to be UK based 6-Month Contract – Inside IR35 - Up to £450 a day Have to be eligible for SC and NPPV3 Clearance Public Sector The Role The Salesforce L2 Support Analyst will be responsible for undertaking support, maintenance … establish a fully fleshed out service. The person playing this role will build working relationships with key client, incumbent and stakeholders, including other technical support and engineering teams. The role will report into the Service Delivery Manager for the respective account along with being part of the Applications Management More ❯

1st/2nd Line - Windows and Mac The 1st/2nd Line Support Analyst will be part of a new team and will provide phone support as well as hands-on, desk-side systems support for all end user issues across multiple locations. This role will … provide end-to-end support for end user issues, from hands-on work to the co-ordination of other IT support teams including setting up starters and leavers, infrastructure and application groups. The Technical Support Analyst is also responsible for the installation, configuration, and troubleshooting of … peripherals including, but not limited to desktops, laptops, printers, MFD's and all mobile devices. Responsibilities Responsible for providing technical assistance and end user support Must deliver exemplary customer service to all users from top to bottom ITIL experience would be useful 85% Windows, 15% Mac (but Mac users More ❯

Role: Application Support Analyst Location: Warrington, with travel as required (we offer Hybrid working supported by a Smart Working Policy) Full Time or Part Time: Full Time Directorate: Digital Solutions Salary: Negotiable DOE Company Overview: Ardent is the UK’s leading provider of land, consent management and stakeholder … engagement services to support major infrastructure and regeneration projects from concept to delivery. We are Project Managers, Chartered Surveyors, Transport Planners and Land Referencers, based in London, Birmingham, Warrington, Leeds, Glasgow and Dublin and supporting projects throughout the UK and Ireland. Established in 1992 to provide a 'one stop … deliverable consents and build projects that positively impact people’s lives and the world that we live in. Purpose of the role: The Application Support Analyst will be required to support the Atlas Development lead in day-to-day maintenance of the Atlas database and to carry More ❯

1st Line Support Analyst £30,000 Fully Remote An exciting opportunity to join a growing, global organisation that is expanding its support team. You'll be part of a close-knit IT function, providing first-line technical support within a Microsoft Office 365 environment. Your responsibilities … will include managing and resolving support tickets, escalating issues where appropriate, and contributing to the smooth operation of end-user services. In addition to day-to-day support tasks, you'll have the chance to broaden your experience by getting involved in a range of ongoing IT projects. … with: * Outstanding customer service skills and a strong service-oriented mindset * Proficiency in Microsoft technologies, particularly Office 365 and Azure Active Directory * A proactive support analyst who is eager to learn and develop professionally * Experience supporting user lifecycle processes (joiners, movers, leavers) Desirable: Experience supporting Dynamics 365 Familiarity More ❯

Innovative Systems , one of the world's most trusted providers of best-of-breed data quality and compliance solutions, is looking for an Application Support Analyst (Software Support Analyst) to join our fast-growing Customer Success team in London, UK. You will gain satisfaction knowing that … countries to identify potential money laundering and terrorist financing threats - helping to keep us all a bit safer. What you will be doing Application Support Analysts regularly use problem-solving, communication, and SQL skills. You will combine knowledge of our products with your analytic and technical skills to provide … variety and interesting new challenges each day enabling you to continually grow your skills as you interact and learn from other teams. Unlike traditional support roles, at Innovative you get to: Perform simple product installations - providing a pathway into professional services or hosted consulting, pre-sales, engineering, product management More ❯

Senior Business Systems Support Analyst – Acturis Hyrbid Working - 1 Day Per Week in Milton Keynes We’re looking for an experienced Senior Business Systems Support Analyst to play a vital role in supporting Acturis and other core insurance systems. This role is a key SME position … offering 2nd line support, driving improvements, and mentoring others within the team. Key Responsibilities Deliver management information to senior leadership. Provide key support for projects leveraging Acturis as a core back-office system. Assess Acturis system updates and coordinate related tasks with the Applications Manager. Translate technical upgrades … and enhancement suggestions from users and liaise with Acturis. Share best practices, tips, and guidance with Super Users. Create and execute test scripts to support UAT for new features or documentation. Deliver responsive 2nd line support through the internal Acturis helpdesk. Maintain the helpdesk log, ensuring timely resolution More ❯

Applications Support Analyst Hybrid - London - 3 days a week £50,000 - £60,000 Our client is a FTSE100 market leading organisation who are looking for an Applications Support Analyst to join their growing enterprise IT operations team. You'll be involved in supporting business-critical systems More ❯

Applications Support Analyst Hybrid - London - 3 days a week £50,000 - £60,000 Our client is a FTSE100 market leading organisation who are looking for an Applications Support Analyst to join their enterprise IT operations team. You’ll be involved in supporting business-critical systems, driving More ❯

Applications Support Analyst Hybrid - London - 3 days a week £50,000 - £60,000 Our client is a FTSE100 market leading organisation who are looking for an Applications Support Analyst to join their enterprise IT operations team. You’ll be involved in supporting business-critical systems, driving More ❯

Application Support Analyst - London - Hybrid role - £80,000 - £100,000 Harrington Starr have just partnered with a leading Asset Manager who have an exciting new opportunity for a new Application Support Analyst to join the company. They are looking for a professional with good business knowledge More ❯

Job Title: IT & AV Support Analyst Location: Birmingham (Office-Based) Job Type: Full-Time We're looking for a proactive IT & AV Support Analyst to join our team in Birmingham. This hands-on role focuses heavily on AV support, alongside general IT troubleshooting and service … conferencing equipment. Strong IT troubleshooting and customer service skills. Calm, organised, and confident under pressure. Great communication and problem-solving abilities. Desirable: Commercial IT support experience. Knowledge of MS Office, ITIL, and remote support tools. Familiarity with mobile tech (Windows, iOS, Android). If you're tech-savvy … people-focused, and thrive in a busy support role - we'd love to hear from you. More ❯

Finance Systems Support Analyst Permanent Fully Remote (UK) Salary: £40,000 - £45,000 (+ benefits) Skills: Unit4 ERP (Finance Modules), SQL, Excellent Communication Skills We are looking to recruit a Finance Systems Support Analyst for a leading digital transformation consultancy. This is a fantastic opportunity to … support a variety of clients across multiple sectors, helping them get the most from their ERP systems through responsive support and remote consultancy. This is a fully remote role with travel approximately once a quarter for team meetings. You'll work as part of a collaborative and values … empowerment across organisations. The ideal candidate will combine strong problem-solving skills with an empathetic, people-first approach. Key Responsibilities: Respond to and resolve support tickets in line with customer SLAs Investigate and troubleshoot issues within the Unit4 ERP system, focusing on finance modules Provide clear, professional communication with More ❯

IT Support Analyst – Insurance Sector | EC3 | £30–35K + Excellent Bonus Hybrid Working – 4 Days in Office, Fridays from Home We’re excited to be hiring an IT Support Analyst for a dynamic and fast-growing insurance firm based in the heart of EC3. This is … and modern tech platforms. You’ll be joining a close-knit IT team, working directly with the IT Manager to provide day-to-day support across the business. The role offers variety, responsibility, and real scope for learning and development – particularly around data reporting, SQL, and cloud technologies (training … provided where needed). 🌟 What You’ll Be Doing: Providing first-line technical support across the business Maintaining excellent customer service and taking ownership of technical queries Logging, tracking, and escalating issues to third-party support as needed Assisting with Disaster Recovery planning and testing Keeping accurate records More ❯

Job Description Application Support Analyst Reporting to the IT Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will be … scheduled in conjunction with the SSC and 3 rd party suppliers as appropriate. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd line support for the Company application portfolio … to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide More ❯

Senior Business Systems Support Analyst - Acturis Hybrid Working - 1 Day Per Week in Milton Keynes We're looking for an experienced Senior Business Systems Support Analyst to play a vital role in supporting Acturis and other core insurance systems. This role is a key SME position … offering 2nd line support, driving improvements, and mentoring others within the team. Key Responsibilities Deliver management information to senior leadership. Provide key support for projects leveraging Acturis as a core back-office system. Assess Acturis system updates and coordinate related tasks with the Applications Manager. Translate technical upgrades … and enhancement suggestions from users and liaise with Acturis. Share best practices, tips, and guidance with Super Users. Create and execute test scripts to support UAT for new features or documentation. Deliver responsive 2nd line support through the internal Acturis helpdesk. Maintain the helpdesk log, ensuring timely resolution More ❯