Support Analyst Jobs in England

51 to 75 of 135 Support Analyst Jobs in England

IT Support Analyst

London, United Kingdom
Tria
IT Support Analyst Up to 34,000 per annum + benefits West London - Full Time, On Site A premier league football club with operations across two sites in West London is seeking a dedicated and enthusiastic IT Support Analyst to join its IT team full-time on site. This is an exciting opportunity to work in … a dynamic environment supporting both hospitality and business operations. You'll be responsible for the implementation, configuration, maintenance, and support of existing Mac and Windows environments, ensuring seamless IT service delivery across the organisation. Key Responsibilities Provide 2nd line support to end users across both sites. Manage and resolve escalated support tickets. Troubleshoot hardware and software issues … across Windows 11 and macOS. Administer and support Office 365 applications and services. Perform patching and system updates. Fix and maintain IT infrastructure and end-user devices. Participate in weekend work as required to support operational needs. About You Minimum of 2 years' experience in a support role. Experience with Windows 11 Familiarity with Office 365 administration More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 34,000 Annual
Posted:

Application Support Analyst

Gerrards Cross, Buckinghamshire, South East, United Kingdom
Walsh Employment
Application Support Analyst Location: Gerrards Cross Salary: £32-37K plus excellent benefits package Our client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions. Key Requirements We are … seeking a technically proficient and service-oriented support analyst who thrives in a fast-paced, high-pressure environment . The ideal candidate will be comfortable prioritising their own workload, solving complex problems autonomously, and communicating clearly with non-technical users. Essential: Minimum 2 years' experience in second-line support , ideally covering 1st to 3rd line support in a lean team Strong experience with technical and application support including SQL queries , database investigation , and software installation Excellent interpersonal and communication skills ability to work with doctors, nurses, and healthcare professionals under time pressure Hands-on experience with: SQL/databases Windows operating systems Application Support Remote Access Tools Familiarity with ticketing systems any platform More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Application Support Analyst

London, United Kingdom
Tate
Application Support Analyst -Compliance Systems Based in London - 2/3 days in office Up to £50,000 (depending on experience) Outstanding Excel Skills, ServiceNow and SQL Junior to Mid-Level A well-established organisation is looking for an IT Support Analyst to join their Compliance team. This is a fantastic opportunity for someone with strong … technical skills and a proactive attitude to support key business systems and contribute to operational success in a collaborative environment. Key Responsibilities Provide 2nd line support for compliance-specific applications, ensuring smooth operation and timely issue resolution. Manage incidents and service requests using ServiceNow or similar ITSM tools. Monitor system performance and troubleshoot issues across multiple platforms. Maintain … system configurations including user access, permissions, and reference data. Raise and manage support cases with third-party vendors. Collaborate with internal IT, compliance, and business teams to support upgrades, testing, and deployments. Document support procedures, known issues, and configuration changes. Assist the Compliance team with compiling reports and statistics using Excel and Power BI . Key Skills More ❯
Employment Type: Permanent
Salary: £40000 - £50000/annum
Posted:

IT Support Analyst

Doncaster, South Yorkshire, England, United Kingdom
SARIA
IT Support Analyst – Doncaster Join a growing global business that’s driving innovation across the food, energy, and sustainability sectors. About Us SARIA’s UK operations are part of a global group with a market-leading presence across multiple industries linked to the food chain. From producing high-quality products for human and animal foodstuffs to renewable energy … sites, we’re a diverse and forward-thinking organisation — and we’re growing. The Opportunity As part of our ongoing digital transformation, we’re looking for a proactive IT Support Analyst to join our Doncaster-based Information and Digital Services team.This full-time, permanent, site-based role (Monday to Friday, 40 hours per week) offers the chance to … support a wide range of IT systems across SARIA’s UK and international operations. You’ll have the opportunity to make a real impact, contribute to continuous improvement, and grow within a collaborative and innovative IT environment. What You’ll Be Doing Provide 1st and 2nd line technical support across the business, resolving IT issues quickly and effectively. More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

IT Support Analyst

Bentley, Yorkshire, United Kingdom
SARIA
IT Support Analyst Doncaster Join a growing global business that s driving innovation across the food, energy, and sustainability sectors. About Us SARIA s UK operations are part of a global group with a market-leading presence across multiple industries linked to the food chain. From producing high-quality products for human and animal foodstuffs to renewable energy … sites, we re a diverse and forward-thinking organisation and we re growing. The Opportunity As part of our ongoing digital transformation, we re looking for a proactive IT Support Analyst to join our Doncaster-based Information and Digital Services team. This full-time, permanent, site-based role (Monday to Friday, 40 hours per week) offers the chance … to support a wide range of IT systems across SARIA s UK and international operations. You ll have the opportunity to make a real impact, contribute to continuous improvement, and grow within a collaborative and innovative IT environment. What You ll Be Doing Provide 1st and 2nd line technical support across the business, resolving IT issues quickly and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Applications Support Analyst (SQL)

London, United Kingdom
Hybrid / WFH Options
Elgin Shaw
Applications Support Analyst We're looking for an Applications Support Analyst to join a fast-growing healthcare technology team making a real impact. With software already used across the majority of UK hospitals and international expansion underway, this is a chance to build your career while helping transform how healthcare data improves patient outcomes. In this … role, you'll provide hands-on applications support to customers, helping them resolve issues, customise applications, and get the most out of the platform. You'll handle incoming support calls, manage tickets in Jira, troubleshoot with SQL, Windows and databases, and work closely with developers to keep systems running smoothly. You'll also deliver training for new users … and test updates before they're rolled out. We're looking for someone with an IT qualification or degree, at least two years' experience in second-line support, and strong knowledge of SQL, Windows, and application support. Excellent communication skills are essential, as much of the role involves phone-based support. In return, you'll be part of a More ❯
Employment Type: Permanent
Salary: GBP 32,000 - 40,000 Annual
Posted:

Application Support Analyst - Poole - £30,000 - 34,000

Poole, Dorset, South West, United Kingdom
Bond Williams Limited
Application Support Analyst - Poole - £30,000 - 34,000 Our client is looking for a proactive and detail-oriented Application Support Analyst to join their team. In this role, you will help ensure internal applications run smoothly, manage support tickets, monitor system integrations, and collaborate with internal teams and external suppliers. Key Responsibilities: Triage and manage … support tickets across multiple applications, escalating issues as needed Monitor and resolve system integration errors between ERP, WMS, and other core systems Assist with change requests, bug tracking, and user acceptance testing Support end users across Finance, Operations, and other departments Coordinate with 3rd party suppliers to resolve issues efficiently Maintain documentation, guides, and internal knowledge resources Candidate … Profile: Strong Microsoft Office skills (Excel, Word, Outlook, Teams) Understanding of system integrations and data flows Excellent problem-solving and troubleshooting skills Strong communication and customer support mindset Ability to prioritise effectively in a ticket-driven environment Desirable: ERP support experience (Business Central/NAV) Experience with Microsoft 365/SharePoint, FileMaker Familiarity with support systems (HaloITSM More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

ERP Support Analyst

Warwick, Warwickshire, United Kingdom
VIQU IT Recruitment
ERP Support Analyst £33,000 - £36,000 per annum Warwick (office based) VIQU have partnered with a leading organisation that is looking for a ERP Support Analyst to join their established team. This role offers an excellent opportunity for someone with a foundation in IT application or ERP support to build their technical expertise across More ❯
Employment Type: Permanent
Salary: GBP 35,000 Annual
Posted:

Application Support Analyst

Gloucester, Gloucestershire, England, United Kingdom
Hybrid / WFH Options
IMT Resourcing Solutions
Role: Application Support Analyst Location: Gloucester (Hybrid Working) Salary: £34,000 - £36,000 DOE Are you an experienced Application Support Analyst looking for your next move? This is a great opportunity to join a well-organised, tech-driven team supporting a range of essential business systems, all from a collaborative environment that values innovation and flexibility. … You’ll take ownership of 2nd line support across key applications, contribute to upgrades and deployments, and help drive improvements through scripting and automation tools. Why You’ll Want to Hear More: Competitive salary and strong benefits package Hybrid working – based out of Gloucester with flexibility built-in A 37-hour week with great work-life balance Real scope … to develop your technical skills and influence systems improvements Stable and supportive environment with modern tools and structured processes What You’ll Be Doing: Resolving 2nd line application support tickets efficiently and independently Supporting changes, upgrades, testing, and deployment of new software and features Liaising with internal teams and external vendors to resolve technical issues Creating and maintaining support More ❯
Employment Type: Full-Time
Salary: £34,000 - £35,000 per annum
Posted:

DMS Support Analyst

Bath, Avon, England, United Kingdom
R3vamp Limited
DMS Business Support Analyst Southwest £40,000 – £60,000 + Benefits We’re working with a prestigious automotive group seeking a DMS Business Support Analyst to take ownership of their Dealer Management System (Keyloop) and wider business systems. You’ll play a vital role in supporting dealership operations across the group — ensuring systems run smoothly, user … permissions, and licensing Act as the main point of contact for Keyloop and other third-party suppliers Resolve DMS-related tickets, incidents, and system issues in a timely manner Support business system integrations with manufacturers and third parties Contribute to new site launches, software rollouts, and DMS improvement projects Train and support staff to ensure systems are used More ❯
Employment Type: Full-Time
Salary: £40,000 - £60,000 per annum
Posted:

Junior Application Support Analyst

City of London, London, United Kingdom
Quanteam UK
Job Title: Junior Application Support Analyst Location: London, UK On-site – 5 days Full time employment Start Date: January/February 2026 Overview: We are seeking a Junior Application Support Analyst with a strong technical and analytical background to join a front-office support team within a leading investment bank. The ideal candidate will bring … a mix of engineering expertise, mathematical aptitude, and hands-on experience with Python and SQL, supporting business-critical trading applications. Key Responsibilities: Provide technical and functional support for front-office applications and trading systems. Troubleshoot, analyse, and resolve incidents, ensuring minimal business disruption. Collaborate closely with traders, quants, and IT teams to identify and implement solutions. Develop automation scripts … risk), Banking regulations (e.g. Basel III, Solvency II, FATCA, EMIR, MiFID), Pricing & Valuation, Organizational Transformation & Process Improvement. IT & Information systems consulting: Business Analysis, Project Management, Change management, Front Office Support (functional and technical), Development (e.g C++, Python, C#, Java, VBA), Financial Software (e.g. Sophis, Murex, Summit, Calypso), IT Transformation & Innovation. As part of Quanteam Group, Quanteam UK & PL has More ❯
Posted:

Junior Application Support Analyst

London Area, United Kingdom
Quanteam UK
Job Title: Junior Application Support Analyst Location: London, UK On-site – 5 days Full time employment Start Date: January/February 2026 Overview: We are seeking a Junior Application Support Analyst with a strong technical and analytical background to join a front-office support team within a leading investment bank. The ideal candidate will bring … a mix of engineering expertise, mathematical aptitude, and hands-on experience with Python and SQL, supporting business-critical trading applications. Key Responsibilities: Provide technical and functional support for front-office applications and trading systems. Troubleshoot, analyse, and resolve incidents, ensuring minimal business disruption. Collaborate closely with traders, quants, and IT teams to identify and implement solutions. Develop automation scripts … risk), Banking regulations (e.g. Basel III, Solvency II, FATCA, EMIR, MiFID), Pricing & Valuation, Organizational Transformation & Process Improvement. IT & Information systems consulting: Business Analysis, Project Management, Change management, Front Office Support (functional and technical), Development (e.g C++, Python, C#, Java, VBA), Financial Software (e.g. Sophis, Murex, Summit, Calypso), IT Transformation & Innovation. As part of Quanteam Group, Quanteam UK & PL has More ❯
Posted:

Junior Application Support Analyst

london, south east england, united kingdom
Quanteam UK
Job Title: Junior Application Support Analyst Location: London, UK On-site – 5 days Full time employment Start Date: January/February 2026 Overview: We are seeking a Junior Application Support Analyst with a strong technical and analytical background to join a front-office support team within a leading investment bank. The ideal candidate will bring … a mix of engineering expertise, mathematical aptitude, and hands-on experience with Python and SQL, supporting business-critical trading applications. Key Responsibilities: Provide technical and functional support for front-office applications and trading systems. Troubleshoot, analyse, and resolve incidents, ensuring minimal business disruption. Collaborate closely with traders, quants, and IT teams to identify and implement solutions. Develop automation scripts … risk), Banking regulations (e.g. Basel III, Solvency II, FATCA, EMIR, MiFID), Pricing & Valuation, Organizational Transformation & Process Improvement. IT & Information systems consulting: Business Analysis, Project Management, Change management, Front Office Support (functional and technical), Development (e.g C++, Python, C#, Java, VBA), Financial Software (e.g. Sophis, Murex, Summit, Calypso), IT Transformation & Innovation. As part of Quanteam Group, Quanteam UK & PL has More ❯
Posted:

Junior Application Support Analyst

slough, south east england, united kingdom
Quanteam UK
Job Title: Junior Application Support Analyst Location: London, UK On-site – 5 days Full time employment Start Date: January/February 2026 Overview: We are seeking a Junior Application Support Analyst with a strong technical and analytical background to join a front-office support team within a leading investment bank. The ideal candidate will bring … a mix of engineering expertise, mathematical aptitude, and hands-on experience with Python and SQL, supporting business-critical trading applications. Key Responsibilities: Provide technical and functional support for front-office applications and trading systems. Troubleshoot, analyse, and resolve incidents, ensuring minimal business disruption. Collaborate closely with traders, quants, and IT teams to identify and implement solutions. Develop automation scripts … risk), Banking regulations (e.g. Basel III, Solvency II, FATCA, EMIR, MiFID), Pricing & Valuation, Organizational Transformation & Process Improvement. IT & Information systems consulting: Business Analysis, Project Management, Change management, Front Office Support (functional and technical), Development (e.g C++, Python, C#, Java, VBA), Financial Software (e.g. Sophis, Murex, Summit, Calypso), IT Transformation & Innovation. As part of Quanteam Group, Quanteam UK & PL has More ❯
Posted:

Junior Application Support Analyst

london (city of london), south east england, united kingdom
Quanteam UK
Job Title: Junior Application Support Analyst Location: London, UK On-site – 5 days Full time employment Start Date: January/February 2026 Overview: We are seeking a Junior Application Support Analyst with a strong technical and analytical background to join a front-office support team within a leading investment bank. The ideal candidate will bring … a mix of engineering expertise, mathematical aptitude, and hands-on experience with Python and SQL, supporting business-critical trading applications. Key Responsibilities: Provide technical and functional support for front-office applications and trading systems. Troubleshoot, analyse, and resolve incidents, ensuring minimal business disruption. Collaborate closely with traders, quants, and IT teams to identify and implement solutions. Develop automation scripts … risk), Banking regulations (e.g. Basel III, Solvency II, FATCA, EMIR, MiFID), Pricing & Valuation, Organizational Transformation & Process Improvement. IT & Information systems consulting: Business Analysis, Project Management, Change management, Front Office Support (functional and technical), Development (e.g C++, Python, C#, Java, VBA), Financial Software (e.g. Sophis, Murex, Summit, Calypso), IT Transformation & Innovation. As part of Quanteam Group, Quanteam UK & PL has More ❯
Posted:

2nd Line Support Analyst

Rednal, Birmingham, West Midlands, England, United Kingdom
Hybrid / WFH Options
Compass Group UK & Ireland Ltd
2nd Line Support Analyst Location: Birmingham (Hybrid, minimum 2 days a week in office) Department: Digital & Technology Company: Compass Group UK & Ireland At Compass Group UK&I, we’re more than just the UK’s leading contract catering company — we’re driving digital transformation across the business. Our Digital & Technology team is at the heart of this journey … creating cutting-edge solutions that improve efficiency, elevate customer experiences, and deliver real business impact. We’re now looking for an experienced 2nd Line Support Analyst to work closely with the Customer Experience Team and the Foodbuy Solutions teams to analyse and support the following: Business As Usual (BAU) queries, small changes, enhancements and project deliveries for … audit logs. •Assist Product and Development teams in identifying system improvements and common queries to facilitate continuous improvement. •Work closely with the Development and Test Teams to highlight and support bug fixes, security updates and UAT for project work. •Assist with system demonstrations and training for internal users. •Contribute to the Foodbuy Solutions documentation repository to enhance the knowledge More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

DMS Business Support Analyst

Westbury, Wiltshire, England, United Kingdom
Red King Resourcing
DMS Business Support Analyst £40,000 - £50,000 + Benefits Westbury, BA13 Permanent, Full Time Overview We're working with a leading commercial vehicle dealership group that's looking for a DMS Business Support Analyst to take ownership of its Dealer Management Systems and wider business applications. You'll ensure smooth day-to-day operations, resolve … promptly. Own major incidents and communicate effectively with all stakeholders. Manage and maintain third-party interfaces within the DMS environment. Update and oversee Franchise Data modules across multiple brands. Support IT change projects through accurate documentation and communication. Build strong relationships with Keyloop to enhance system performance and efficiency. Collaborate with manufacturers on business system integrations and provide end More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum
Posted:

Support Analyst - 2nd / 3rd Line Support, E-Trading

City of London, London, England, United Kingdom
N P Associates
Support Analyst - 2nd/3rd Line Support, Application Support, E-Trading, Financial/Banking An exciting and varied role working within a Trading House in The City .... Candidates at all levels will be considered, whether a passionate gamer who's built their own rigs and loves solving complex technical puzzles, or an experienced engineer seeking … a role where your expertise directly drives business success and personal rewards. Ideal candidates will have some Banking/Financial Background and Trade Floor/Market Data Support experience and whilst predominantly Windows candidates must have some Linux with any E-Trading experience highly beneficial. Role Overview: Provide day-to-day Technical Support of Traders and Business users … from 1st through to 3rd Line Infrastructure Support. Monitor all technical infrastructure using available tools, promptly and proactively acting upon alerts or support requests Supporting and maintaining a number of In House and 3rd Party Trading, Risk and Settlement Systems both site and remotely. Managing vendor system upgrades and implementation. Provide Technical expertise in one Principal Area with deep More ❯
Employment Type: Full-Time
Salary: £30,000 - £60,000 per annum
Posted:

Infrastructure Support Analyst - 12 month Fixed Term Contract

Twickenham, Middlesex, England, United Kingdom
Proactive Appointments
Infrastructure Support Analyst – 12 month Fixed Term Contract This role is for an Infrastructure Support Analyst to work within the Infrastructure team. You will work with the outsourced managed service provider and various other suppliers, including liaising with the technical teams. This will cover areas such as servers, end clients, cloud services, etc. Primary Responsibilities • Support … to date with the latest developments within IT o Delivering an effective operation built on development and professional standards o Proactive ownership of complex operational issues and provide appropriate support to other team members • To be a technical expert within the team, advising and supporting accordingly, providing guidance and advice in the area of best practise for managing the … IT infrastructure. • Ensure the development and maintenance of appropriate documentation, security and controls over all IT process, systems and infrastructure. Skills, Competencies & Personal Qualities • Strong Infrastructure and end user support skills and experience • Contribute with ideas and suggestions on continuous service improvement • Strong experience of incident and problem management including 3rd party service providers • ITIL V3 Foundation qualified • Must More ❯
Employment Type: Contractor
Rate: £40,000 - £47,000 per annum
Posted:

IT Support Technical Analyst Desktop Support Manchester £30K-£36K

Manchester, United Kingdom
Telstra Associates
IT Support Technical Analyst Desktop Support Manchester £30K-£36K+ We are looking for a strong IT Support Technical Analyst to work for an exciting client in Manchester, the successful candidates will need the below skills. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering … IT support and troubleshooting for end users in a predominant Windows environment. Day to day monitoring and management of infrastructure in the field. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service improvement. Representing Group IT within the business and at More ❯
Employment Type: Permanent
Salary: £30000 - £36000/annum £30-36k
Posted:

Support Analyst Applications

Bury St. Edmunds, Suffolk, England, United Kingdom
Hybrid / WFH Options
Cooper Lomaz Recruitment
Job Title : ERP Software Support Analyst. Location : Bury St Edmunds. Contract : Permanent. Are you passionate about IT and enjoy helping people solve technical problems? We're looking for a software support analyst to join our clients ERP support team, based in Bury St Edmunds. This is a fantastic opportunity to join a supportive, forward-thinking business … where you'll be the first point of contact for their customers IT queries. Working within a team of Support Analysts you will ideally have a lean/preference supporting the financial modules, so prior experience supporting financial application related to purchase ledger or accounts is preferable, The role comes with the option to work onsite in their office … full time as well as hybrid or remote options. Key responsibilities First point of contact for customer support needs. Diagnose and resolves line support issues across the companies ERP software with a lean-to finance/financial application support Deliver excellent customer service, including the ability to speak comfortably on the phone to a range of customers. More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Support Analyst

Bury St Edmunds, Suffolk, United Kingdom
Hybrid / WFH Options
Cooper Lomaz Recruitment Ltd
Job Title : ERP Software Support Analyst. Location : Bury St Edmunds. Contract : Permanent. Are you passionate about IT and enjoy helping people solve technical problems? We're looking for a software support analyst to join our clients ERP support team, based in Bury St Edmunds. This is a fantastic opportunity to join a supportive, forward-thinking business … where you'll be the first point of contact for their customers IT queries. Working within a team of Support Analysts you will ideally have a lean/preference supporting the financial modules, so prior experience supporting financial application related to purchase ledger or accounts is preferable, The role comes with the option to work onsite in their office … full time as well as hybrid or remote options. Key responsibilities First point of contact for customer support needs. Diagnose and resolves line support issues across the companies ERP software with a lean-to finance/financial application support Deliver excellent customer service, including the ability to speak comfortably on the phone to a range of customers. More ❯
Employment Type: Permanent
Posted:

Application Support Analyst

Poole, Dorset, England, United Kingdom
JMK Resourcing Solutions
my clients established IT Team, supporting Applications across the business. The successful candidate will ideally have experience with Business Central/NAV, or ERP, either working in an IT support role or as a Superuser for a system. We are looking for a proactive and detail-oriented Application Support Analyst to join our team. This role plays … a key part in maintaining the smooth operation of Applications across our group of businesses, supporting system integrations, managing support tickets, and collaborating with internal teams and external suppliers. While prior experience with our applications is beneficial (e.g., Microsoft 365/SharePoint, FileMaker, ERP systems such as Business Central), we also welcome strong problem-solvers with a genuine interest … in application support who are eager to learn. Comprehensive onboarding and ongoing training will be provided. This position is based on-site at our Head Office in Poole, Dorset. The role requires a regular presence at the head office to support internal systems and users, with only occasional travel to other sites as needed. Key Responsibilities Support More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Helpdesk Support Analyst

Camberley, Surrey, South East, United Kingdom
OPR Ltd
Helpdesk Support Analyst Location: Camberley Salary: £28,000 £32,000 Hours: Permanent, 37 hrs/week, Monday to Friday Our client is an award-winning provider of Cloud Solutions, who specialise in IT Managed Services, Cyber Security, Cloud solutions, and Data & AI to businesses. They are looking for a Helpdesk Analyst to be the first point of … contact for our clients. Youll play a key role in keeping IT systems running smoothly, proactively identifying and resolving incidents, and ensuring that clients get the support they needquickly and professionally. Youll also help maintain and monitor systems, contributing to continuous service improvement. What Youll Do Respond to calls, emails, and tickets with friendly, empathetic support. Resolve technical incidents … ITIL processes and maintain service excellence. Keep clear, professional communication with clients and internal teams. Troubleshoot networks, firewalls, switches, and connectivity issues. Manage systems via RMM tools. Maintain and support Windows 10/11, Microsoft 365 apps (Teams, Exchange, SharePoint, OneDrive), and Windows Server 2016/2019 environments. Support Active Directory, file permissions, DHCP/DNS, and network More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Application Support Analyst - Compliance Systems

London, South East, England, United Kingdom
Precise Placements
Our leading law firm client is seeking an Application Support Analyst to support the firm’s Compliance Systems within the Compliance Department. This role will focus on the day-to-day administration, maintenance, and troubleshooting of several business-critical applications, ensuring their stability and performance. The position also involves supporting the Compliance team in compiling reports, analysing … data, and improving operational processes. Key Responsibilities Provide 2nd line support for Compliance applications Manage and resolve incidents and service requests via ServiceNow or equivalent ITSM platforms. Monitor system performance, troubleshoot issues, and coordinate with internal teams to ensure system reliability. Maintain system configurations — including user access, permissions, and reference data. Liaise with third-party vendors to raise and … track support tickets through to resolution. Collaborate with IT, Compliance, and business stakeholders on system upgrades, testing, and deployments. Create and maintain documentation , including procedures, known issues, and configuration records. Skills & Experience Proven experience supporting business-critical applications , ideally within compliance, legal, or risk functions. Proficiency in using ServiceNow (or similar ITSM tools). Solid understanding of SaaS and More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum
Posted:
Support Analyst
England
10th Percentile
£26,000
25th Percentile
£28,000
Median
£33,000
75th Percentile
£40,250
90th Percentile
£53,750