51 to 75 of 200 Support Analyst Jobs in England

Product Support Analyst - Wealth Management - London/Hybrid (Key skills: Product Support, Application Support, SQL, Client Management, Wealth Management, Investment Management, Troubleshooting, Stakeholder Engagement, Technical Analysis, Communication, Testing, Agile) Are you a curious, analytical problem-solver who thrives at the intersection of technology and client service? This could be the ideal opportunity to grow your career … fast-paced, high-impact environment. Our client is a rapidly growing investment software provider, working with some of the UK's most respected wealth management firms. As a Product Support Analyst, you will play a vital role in ensuring clients can confidently navigate and maximise the value of complex software systems. This role blends technical troubleshooting, stakeholder engagement … and product insight - offering meaningful variety and the chance to develop real expertise in financial technology. This is far more than a ticket-based support role. You'll work directly with end users, internal technical teams and product specialists to resolve queries, deliver solutions and help drive long-term improvements across the platform. You'll be trained to deeply More ❯

Application Support/Application Analyst/CRM/Applications/Liverpool (3 days onsite)/Inside IR35/6 month Vivo Talent is working with a well-established organisation who is going through a significant period of transformation and require an App Support Analyst to join them. You will be working with the team to provide … support, maintenance and development across essential systems within their business. It is a key role which will require someone who is adaptable and able to work across multiple streams of work. Key Responsibilities: Deliver high-quality support and maintenance for works management systems and related applications. Investigate, diagnose and resolve system issues. Collaborate with both technical teams and … end users to ensure seamless system performance. Identify areas for improvement and support the development and implementation of system enhancements. What We're Looking For: Experience supporting Microsoft Dynamics CRM and similar works management systems (AccuServ, DRS, 1st Touch or similar). Excellent communication skills, capable of explaining technical issues to non-technical users. A proactive mindset with the More ❯

IT Support Analyst – Entry-Level | £30K | On-Site (Hinckley, Midlands) | Permanent Looking to take the next step in your IT career? We’re looking for a dynamic and eager-to-learn IT Support Analyst to join the team at a fast-growing print and decoration business based in Hinckley , operating one of the UK’s most … a junior-level role , ideal for someone for whom this would be their second or third professional experience, someone eager to grow quickly and gain broad exposure across both support and project-based work. The team is looking for someone who’s interested in a long-term opportunity, and candidates who are available to start soon may be given … and confidently. You want more than a service desk job - you’re looking to get involved in exciting IT projects too. What You’ll Do Provide first-line IT support to users Manage user accounts, equipment setups, and basic troubleshooting (PCs, printers, networks, etc.) Work on a broad range of IT initiatives - not just tickets Liaise with third-party More ❯

IT Support Analyst Gloucester (on site) 6 Month Contract Rate: £180 - £190 per day (Inside IR35) We are working with a leading public sector organisation seeking an experienced IT Support Analyst to join their busy internal support team on a contract basis. This is a hands-on role providing first and second-line technical support … a high standard of customer service. Due to the nature of the role existing or recent NPPV3 or SC Clearance is highly desirable. Key Responsibilities: Provide front-line IT support to staff via phone, self-service portal, and occasional in-person walk-ups. Troubleshoot and resolve incidents related to desktop, laptop, network, and application issues. Support users with … Windows 10/11, Microsoft Office 2016/365, Outlook, SharePoint, and other standard tools. Log and manage support tickets in the organisation's ITSM tool (IFS Assyst). Escalate issues in line with agreed processes and service levels. Visit user desks or remote offices when required to provide on-site support and equipment setup. Maintain accurate asset More ❯

Software Support Analyst Application Deadline: 31 August 2025 Department: Customer Support Employment Type: Permanent - Full Time Location: Coventry, UK Reporting To: Elizabeth Ambrose Description As a Software Support Analyst (internally known as Service Desk Analyst), you will be the first point of contact for all customers regarding software related issues. Requests will come through … enquiries must be logged on to the Service now application so that all tickets can be effectively tracked and managed and you will be expected to provide first line support whilst working within agreed SLA's. You will also be responsible for the efficient and timely escalation of issues and keeping customers informed of progress and/or resolution. … to improve the service provided to our customer base and ensure that at all times the company is represented as professional, courteous and helpful. Key Responsibilities • Provide 1st Line Support to all customers (both internal and external) via telephone, email and webchat • Ensure that all support requests are recorded accurately and professionally on the Service now system so More ❯

We deliver dependable and scalable support services aligned to our clients' needs. Through a customer-focused approach and continuous improvement, we build long-term partnerships that increase client value. We make each interaction positive and valuable, setting the standard for support in our industry. The role of a Business Support Analyst II is to help deliver … contracted Business-As-Usual support services typically adhering to ITIL v4 framework of ITIL v4 framework of Service Operations, Service Transition and Continuous Service Improvement. A Business Support Analyst III is someone who has more than 2 years of experience in IT development and/or application support disciplines and provides an exemplary support services … across multiple products Have a strong knowledge of the business processes and associated products which Sequel sells to help clients deliver their business processes Escalating/engaging with Technical Support, Development, Managed Service and Service Delivery Management teams as required Undertake other administrative tasks needed to deliver support services to the clients Contribute to internal knowledgebases Grow understanding More ❯

Application Support Analyst Location: Gerrards Cross Salary: £32-37K plus excellent benefits package Our client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions. Key Requirements We are … seeking a technically proficient and service-oriented support analyst who thrives in a fast-paced, high-pressure environment . The ideal candidate will be comfortable prioritising their own workload, solving complex problems autonomously, and communicating clearly with non-technical users. Essential: Minimum 2 years' experience in second-line support , ideally covering 1st to 3rd line support in a lean team Strong experience with technical and application support including SQL queries , database investigation , and software installation Excellent interpersonal and communication skills ability to work with doctors, nurses, and healthcare professionals under time pressure Hands-on experience with: SQL/databases Windows operating systems Application Support Remote Access Tools Familiarity with ticketing systems any platform More ❯

Use Ctrl (Command on Mac) to Select Multiple Use Ctrl (Command on Mac) to Select Multiple Client Support Analyst - Trading Systems Client Support Analyst - Trading Systems Location: London or New York City Role Overview: Join a fast-paced, global team supporting mission-critical trading platforms and infrastructure for financial institutions. This role combines direct client interaction … s eager to deepen their knowledge in electronic trading systems and build a career at the intersection of trading and technology. Key Responsibilities: Investigate and resolve first-line platform support issues within SLAs; escalate as needed with clear documentation and technical context. Manage day-to-day communication with clients, providing proactive updates and owning issues through to resolution. Log … and track support tickets using internal service management tools (e.g., JIRA, Zendesk) for transparency and audit purposes. Build understanding of end-to-end trade flows - from market data ingestion and order entry to trade execution and STP confirmation. Replicate client issues in test environments; assist with regression testing and validating new platform functionality. Perform daily system health checks and More ❯

Post-Trade Application Support Analyst page is loaded Post-Trade Application Support Analyst Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id JR Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! When you join EDF Trading … at which to begin or progress your career in the commodities sector. Join us, make a difference and help shape the future of energy. Job Description: Department The Application Support team provides comprehensive support for all applications to the trading business ensuring best practice is applied to system support, upgrades, testing and procedures. The team has a … between the business and the various IT departments, an understanding of the business context in which the trading applications are deployed is of paramount importance. Position purpose To provide support of both in-house and vendor supplied applications in the Treasury, Risk and Finance areas. The role will support Post-Trade Operations, including Treasury, Credit, Risk, Product Control More ❯

Oracle Fusion Support Analyst - Finance Modules (12-Month) An international professional services firm is seeking a technically strong Oracle Fusion Support Analyst to join their IT function on a 12-month FTC. This role focuses on BAU support, enhancements, and integration work across Oracle Fusion’s Finance modules and Oracle Integration Cloud (OIC). Why … Apply? Take ownership of support across key Oracle Fusion Finance modules (AR, AP, CM, GL, OM) Be the go-to subject matter expert on Oracle Integration Cloud (OIC) Work across a global user base and collaborate with business stakeholders Gain hands-on experience with quarterly updates, enhancements, and BI reporting Key Responsibilities: Provide 2nd/3rd line support for Oracle Fusion Finance modules Support and troubleshoot issues in AR, AP, Cash Management, General Ledger, and Order Management Perform small development/configuration changes and lead regression testing for quarterly updates Manage and maintain integrations via Oracle Integration Cloud (OIC) , working with REST/SOAP APIs Deliver and support reports using OTBI, BI Publisher , and other More ❯

DB Charles Recruitment are working with a client whom they hold a great relationship with and they are looking to hire a new permanent Support Analyst to join the growing business based in Lincoln. The business are currently in an excellent position with a number of high performing teams and they hope to attract a candidate excited by … the prospect of working with their business. The role is a permanent position for a Support Analyst focussing on Application & Software Support to be based from their site in Lincoln, with hybrid working capability on offer. The role is predominantly to aid and support the businesses customers, promoting an excellent level of customer support service. … Day to day duties will include: Training on IT systems and specific applications so to be able deliver end user support Taking & recording customer queries onto the support database ticketing system Providing support and resolutions to a variety of application & software queries Diarising and returning customers phone calls Actioning fault responses in line with the company procedures More ❯

Technical Support Analyst Location: Gerrards Cross Salary: £32-37K plus excellent benefits package Our client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions. Key Requirements We are … looking for a technically skilled and service-oriented individual who thrives in a fast-paced support environment. The ideal candidate will demonstrate: An IT qualification or degree essential due to the technical nature of the role A minimum of 2 years' experience in second-line technical support Experience with service desk ticketing tools (e.g. Jira ) Proven knowledge and … practical experience with: Application Support SQL Windows operating systems Databases Remote Access Tools Excellent interpersonal and communication skills must be confident and articulate on the phone Fluency in English both spoken and written A hands-on, proactive approach to problem-solving and learning Ability to work autonomously while remaining a team player Role & Responsibilities As a Technical Support More ❯

2nd Line Support AnalystAkkodis are currently working in partnership with a leading service provider to recruit an experienced 2nd Line Support Analyst to join their leading support team in Bristol. The RoleAs a 2nd Line Support Analyst you will deliver BAU/Project services and possess excellent troubleshooting skills with the ability to make More ❯

Job Description IT Support Analyst Engineer Our client is seeking to recruit an IT Support Analyst Engineer with 3 to 5 years of experience in IT Network and Support, ideally from a banking environment. Responsibilities include: Support and maintenance of the IT infrastructure, providing IT support to staff and group colleagues. Responding to … service outages and IT-related problems; maintaining system security. Providing IT support to branch staff for software, hardware, and networking issues, including installation, configuration, and troubleshooting. Supporting endpoint security measures such as antivirus, firewalls, patching, and two-factor authentication. Managing daily project operations and assisting in IT project delivery. Providing end-user computing support. Coordinating between London users and More ❯

1st/2nd Line - Windows and Mac The 1st/2nd Line Support Analyst will be part of a new team and will provide phone support as well as hands-on, desk-side systems support for all end user issues across multiple locations. This role will provide end-to-end support for end user issues … from hands-on work to the co-ordination of other IT support teams including setting up starters and leavers, infrastructure and application groups. The Technical Support Analyst is also responsible for the installation, configuration, and troubleshooting of all end user hardware, software and related peripherals including, but not limited to desktops, laptops, printers, MFD's and all … mobile devices. Responsibilities Responsible for providing technical assistance and end user support Must deliver exemplary customer service to all users from top to bottom ITIL experience would be useful 85% Windows, 15% Mac (but Mac users are all VIPs) OKTA would be beneficial AD/Azure AD/Entra IT would be useful 50:50 1st Line : 2nd Line More ❯

Network Support Analyst – Hybrid (Harrogate) – Up to £27,500 The Role: As a Network Support Analyst, you'll play a key part in maintaining network services. You'll troubleshoot issues, support end users, and help ensure the smooth day-to-day operation of IT systems. What We're Looking For: Some experience working in an … IT support or infrastructure environment Basic knowledge of networking principles (e.g., TCP/IP, DNS, DHCP, VPNs, firewalls) A proactive approach to problem-solving and a willingness to learn Strong communication and customer service skills Desirable (but not essential): Experience with network monitoring tools or ticketing systems Relevant certifications (e.g., CompTIA Network+, Cisco CCNA) Location & Working Pattern: Based in More ❯

Commercial Support Analyst Inspire Resourcing are recruiting for a Commercial Support Analyst on behalf of our client in Chesterfield. This is a fantastic opportunity to join a growing, international business with scope to develop your career. Duties: Maintenance of Pricing in ERP System Work through specific quotes, tenders and projects for the UK, Europe and MEAAP … to ensure the business meets the margin expectations required. Proving support on margin analysis on new introductions as well as post launch analysis. Responsible for claim backs, distributor and end user price files, National account sales figure, tenders and incentives. Margin Analysis - Providing information back to the business on margin performance by customer and product, highlighting any movements with … reasons. Identify and comment on trends and results. Preparing statistics on margin, competitors pricing etc. to support the Product Team as well as Directors Prepare claim backs from customers for Finance. Prepare price lists for the business. Requirements: Previous experience in an analytical role Experience with MS Excel £28k - £34k DOE Inspire Resourcing Ltd Commercial Division also has roles More ❯

Cloud Marketplace 2nd Line Support Analyst Would you like to kick start your career in a supportive,collaborativeand innovative company? Do you enjoy working as part of an enthusiastic, passionate,and collaborative team? Join our IT Team IT systems play a pivotalrole in Softcat's success. As our business grows and evolves it is essential that we have … to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. A Cloud Marketplace 2nd LineSupport Analyst focuses on providing advanced technicalsupport for cloud-based … systems and services As a Cloud Marketplace 2nd Line Support Analyst , you'll be responsible for: Respond to 2nd line support issueswithin customer Service Level Agreements (SLAs) Diagnose and resolve technical problemsrelated to cloud services, including issues with virtual machines, storage, and networking Monitor cloud systemsand proactively identify and resolve issues Escalate unresolved issuesto 3rd Line Support More ❯

IT Support Analyst - Temporary £25 per hour (inclusive of holiday pay) Hybrid - London office - 3 days per week ASAP start - till end of the year Are you an experienced IT support professional looking for a new challenge in a mission-driven organisation? We are seeking a skilled and customer-focused IT Support Analyst to join … services - from cloud infrastructure and cybersecurity to AV equipment and end-user devices - enabling the organisation to deliver research, influence policy, and innovate for impact. Key Responsibilities Provide technical support and troubleshooting for operating systems, M365 apps, hardware, and cloud services. Support and maintain end-user devices (Windows laptops, mobile devices), including imaging and configuration. Maintain and manage … the IT Service Desk, ensuring timely and effective issue resolution and escalation. Deliver AV support for meetings and events, and maintain office tech including desks, printers, and room setups. Manage user accounts, device access policies, and hybrid working support. Monitor and maintain IT assets, inventory, and backups. Contribute to wider IT projects and knowledge-sharing initiatives to improve operational More ❯

Unit4 Business World Agresso Senior Support Analyst in Maidstone, Kent. The main office is based in Maidstone, Kent, but this can be a remote role. There is a requirement to work one day a fortnight in the Maidstone Office A Unit4 Business World (Agresso) Senior Support Analyst is required to join the internal support team … client is heavily committed to using Agresso globally. Due to increasing numbers of clients and project work, we are looking for someone to join our Unit4 Business World (Agresso) Support Team. The team provides support and training for Unit4/Agresso and other related systems and processes. This will include working with clients (mainly remotely) to understand and More ❯

New Opportunity in Guildford! Become a Key Player in a Bespoke Application Support Role Are you a tech-savvy problem solver with a passion for learning? Want to become the go-to expert in a niche, business-critical application? We are working on an exciting opportunity for someone looking to grow their career in IT and software support. Our … client is seeking a proactive, customer-focused Application Support Analyst who will take ownership of their bespoke internal platform. You will be trained to become a super user - the first point of contact for internal and external support queries, helping users understand, navigate, and troubleshoot the system confidently. This is the perfect role for someone who enjoys … term career in application support. Salary: £25,000 - £28,000 Location: Guildford (Hybrid working available) Hours: Monday - Friday, 9am - 5pm (Fixed hybrid - Monday & Friday WFH) Benefits: Social Events, Charity Support, Volunteer Days, Annual Salary Reviews - plus even more perks once you pass your probation! As the Application Support Analyst willact as a 1st Line Support, you More ❯

2nd Line Technical Support Analyst Hybrid role - 2 days per week on site, 3 days WFH A hugely exciting opportunity has arisen with a leading Managed Services Provider offering significant opportunity for progressing your career. This client has rapidly expanded from acquisition and organic growth, and they are now seeking an ambitious technical support analyst to … join their 2nd line technical support team. They specialise in providing Cloud, Connectivity, UC & Collaboration services to a vast range of Enterprise scale businesses. You will be a part of a motivated and experienced technical team; this role will require you to provide a high level of IT support for several clients where service is a priority. You … must have excellent communication and relationship building skills with the ability to resolve technical issues inline with agreed SLAs. Role Responsibilities: - Offer a high level of support to a variety of clients, assisting with 2nd line technical issues - Ensure incidents are resolved in line with SLAs - Escalate any unresolved issues to 3rd Line support - Ensure internal documentation is More ❯

Fluent French or German speaking Sales & Support Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a Fluent French or German speaking Sales & Support Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role … sits within the Partner Support Strategy team, which oversees the optimisation of support processes, tooling, and enablement for strategic partners across leading social platforms. This is an operations-heavy role and you'll serve as a key point of contact between internal and external stakeholders, so we're ideally looking for a self-starter who thrives on process … tools and resources. Deliver a high-quality experience to creators and partners across the platform. Maintain accurate and up-to-date records within internal databases. Train partner managers on support and escalation procedures through educational sessions. Share insights from day-to-day work and actively contribute to broader initiatives through task execution. We're looking for: Applicants that are More ❯

Fluent French or German speaking Sales & Support Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a Fluent French or German speaking Sales & Support Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role … sits within the Partner Support Strategy team, which oversees the optimisation of support processes, tooling, and enablement for strategic partners across leading social platforms. This is an operations-heavy role and you'll serve as a key point of contact between internal and external stakeholders, so we're ideally looking for a self-starter who thrives on process … tools and resources. Deliver a high-quality experience to creators and partners across the platform. Maintain accurate and up-to-date records within internal databases. Train partner managers on support and escalation procedures through educational sessions. Share insights from day-to-day work and actively contribute to broader initiatives through task execution. We're looking for: Applicants that are More ❯

Salary band: Dependant upon experience Contract type: Permanent Date posted: Date not specified A market-leading provider of online global legal analysis and regulatory monitoring is seeking a Client Support Analyst to work within their Client Support Team. The Client Support Analyst will work directly with the organisation's in-house lawyers and product teams … providing content management and administrative support for existing and new products, as well as supporting external clients and handling administrative tasks such as liaising with the Finance department regarding client billing activities for new subscriptions and renewals. The Responsibilities: Serve as the primary point of contact for all client support queries, handling enquiries via telephone, email, or the … website feedback. Collaborate with primary client contacts to ensure appropriate levels of product access are maintained. Work closely with in-house product lawyers to assist with specific product queries. Support in-house lawyers with the development of legal content. Maintain the database of existing subscribers and users. Update and maintain intranet sites with products and initiatives. Liaise with the More ❯