176 to 200 of 509 Support Specialist Jobs in England

What we are looking for The Post Production Support Specialist (PPSS) supports customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Their contributions include defining new client requirements, configuring and tuning the application to the client's business and technical needs, training users, testing workflows and resolving issues. The Specialist will liaise with … Charles River Technical Support and Product resources to troubleshoot application issues and to determine the optimal configuration. The ideal candidate will have at least 3 to 5 years of hands-on experience gained in the financial industry working for a consultancy or software vendor. Experience leading the implementation or support of Front, Middle or Back Office Investment Management … and/or business line Document requirements Works with Professional Services team to assign dedicated resources to accomplish deliverables Contribute to software quality by clearly communicating defects to Client Support and Product Management. Support the defect resolution process by providing clear descriptions of defects and validating the resulting fixes. Identify errors and mistakes in documentation and suggest corrections More ❯

Job Title: Sales Support Location: London Job Type: Full-Time Job Summary: Are you a highly organised, proactive professional who thrives in a fast-paced environment? We're looking for a Sales Support Specialist to become a key part of our sales, accounts, and services team. In this pivotal role, you'll work closely with multiple departments … and directly support both internal stakeholders and our valued clients. Your focus will be on ensuring a smooth, efficient sales process and helping to deliver a consistently high standard of customer service. This is an exciting opportunity for someone who enjoys working behind the scenes to make a real impact - ensuring operations run seamlessly, communication flows clearly, and client … satisfaction remains at the heart of everything we do. What You'll Be Doing Day to Day As a Sales Support Specialist , your role will be varied and dynamic, supporting account management and ensuring smooth operational delivery across the business. Here's what a typical day might involve: Account Management Support Preparing basic quotes for everyday client More ❯

casinos to optimize pricing, distribution, and profitability. We operate fully remotely, with a diverse, global team that values adaptability, knowledge-sharing, and continuous improvement. ABOUT OUR TEAM The Technical Support team at Duetto delivers timely, knowledgeable, and personalized assistance to our customers. Our support model is “touch and hold,” meaning each Specialist fully owns their assigned cases … service we provide to customers. We measure our success using key performance indicators, including: First Response Time: Under 2 hours Customer Satisfaction (CSAT): 4.7 or higher Case Volume: Each Specialist manages approximately 125 cases per month Our team thrives in a culture of collaboration, adaptability, and continuous learning, supported by practices like Swarming (real-time problem-solving with teammates … 2+ years of experience in the hospitality industry or hospitality technology space. Prior hotel operations or revenue management exposure is highly valuable. Experience translating hospitality business needs into technical support solutions is a strong plus. Technical Aptitude: Prior experience in technical support, including familiarity with ticketing/case management systems, data analysis, and troubleshooting integrations. Comfortable using tools More ❯

such as our business in the UK as well as through independent distributors across the globe. In the UK, BFT sells its products to a variety of installers, including specialist gate installers, security companies, metal fabricators, and fencing contractors. These professionals provide entrance security systems to both domestic and commercial/industrial customers. We operate primarily as a product … sales, support, and distribution business, with two locations in the UK: an office and distribution centre in Stockport, Cheshire, and an additional office in Swindon, Wiltshire. Job Description In this role, you will be responsible for providing technical support and advice to our access installer community as well as solving any of their technical issues related to the … wide range of technology solutions we provide. This support will primarily be on the phone but will also involve engaging customers face to face when they come into our offices. You will also play a critical role in enhancing our customer experience by collecting and utilizing feedback from our customers that will help us improve our knowledge, the tools More ❯

a total solutions provider helping thousands of organisations across EMEA operate more efficiently, save money, and keep people and assets safe. The Role As a member of the Customer Support Team, you will be responsible for a host of reactive and proactive customer activities. You will be the primary point of contact via telephone and email for customers with … support queries. You will be used to working in a team, and have great interpersonal skills both internally, and externally. The successful candidate will be required to be in the Wembley office 5 days a week. Responsibilities Monitoring and responding effectively and quickly to requests received via the helpdesk and effectively triaging and allocating ticket Managing and owning the … technical support mailbox, creating support tickets when appropriate and managing as above. Providing technical support or assistance for incoming issues and concerns related to hardware, software and systems at the first response level via email or phone call and registering tickets when appropriate. Assisting with the scheduling of engineers to attend customer site Dealing with basic administration More ❯

agencies, ad tech, and brand marketing. We're passionate about enabling creativity and building software that makes content creation better, faster, and more efficient. We're seeking a Technical Support Specialist to help our clients and internal teams across all facets of using our Creative Automation Platform. The role sits at the intersection of Customer Success, Product, and … opportunities for product improvement based on customer feedback. Individuals in this role will become expert level users of the Celtra platform and experts on creativity in advertising by providing support on topics such as creative production, campaign trafficking, analytics and more. If you're looking to get your foot in the door at an amazing software company where you … work will be recognized, appreciated, and rewarded - look no further! Our team members have grown from this entry-level role to everything from regional or global team leads in support to members of our Solutions and Customer Success teams. Responsibilities Develop and maintain expert knowledge of the Celtra platform to support clients, partners and internal teams in the More ❯

Support Attio customers with accurate and efficient answers, resolutions and resources. Locations: Based remotely in UK and Europe, working GMT hours. At Attio, we’re building the CRM of the future... CRMs are at the center of the software stack for millions of businesses. They're ubiquitous and totally essential, yet current products are completely archaic, unloved and in … engineers to solve some of the toughest engineering problems; we’ll need visionary designers to create the best experience, and we’ll need creative marketers, ambitious salespeople and dedicated support to tell our story and bring our product to market. Why is this role important? As a Technical Support Specialist at Attio, you will support Attio … give them a truly delightful experience and maximize the value they attain from using Attio. We are particularly interested in hearing from: Individuals with 2+ years experience in a support role for a SaaS product. Technical specialists with experience working with CRMs and working within startups. Experience working with APIs or Zapier is a bonus! Whose team will you More ❯

Overview The Digital Support Specialist plays a critical role in delivering high-quality support for the systems, platforms, and digital services used across RSSB and by external rail industry stakeholders. Acting as first and second-line support, this role balances user-focused troubleshooting with in-depth system and application administration, ensuring a seamless experience across both … desk requests, provide insight into recurring issues, and contribute to continuous improvement through collaboration with colleagues, suppliers, and the wider Digital team. Responsibilities Provide first and second-line technical support to both internal and external users across hardware , software , applications , and digital services via the service desk, phone, and in-person support. Support external users of RSSB's … public-facing or industry-specific applications, assisting with account management, system navigation, and technical troubleshooting. Deliver effective support for Microsoft 365 services , including Outlook , Teams , SharePoint , OneDrive , and associated collaboration tools, ensuring prompt resolution of access, configuration, and performance issues. Administer and maintain user accounts , permissions , and security groups across Entra ID ( Azure Active Directory ), Microsoft 365 , including Teams More ❯

Know your sensors, automation kit, and how to talk tech without putting people to sleep? This role is bang in the middle of technical support, customer service, and application advice. You're the person customers and internal sales teams turn to when they need answers, alternatives, and actual solutions not just someone reading off a script. What youll do … Support customers with product selection, cross-referencing, and replacements Handle sensor applications, PLC basics, and customer queries (phone, email, chat) Provide datasheets, CAD drawings, macros whatever gets the job done Investigate complaints and service issues, raise goodwill where needed Train new starters and support sales with technical guidance Log everything in SAP/C4C and help improve the … independently and juggle multiple priorities About the Company: Youll be joining a global name in industrial automation and sensing technology. Their reputation is built on quality products and solid support and that's where you come in. The UK and EMEA operations are tight-knit, well-resourced, and backed by global R&D. If you like solving problems, helping More ❯

Social network you want to login/join with: Migrations Support Specialist- FTC, reading col-narrow-left Client: Wireless Logic Ltd Location: reading, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: What we’re all about: Any company can tell you … to ‘wow’! ? While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities. IoT... … a vast array of devices stay seamlessly connected. Role Overview: Ready to be a key player in ensuring smooth transitions for our growing family of customers? As a Migrations Support Specialist, you'll be at the heart of our operations, guiding both new and existing Wireless Logic and Arkessa customers through seamless migrations and ownership changes. Reporting to More ❯

within the last 4 years in the UK. Role Overview Join our team and work directly with our customers to customize VoCoVo systems to their needs. Provide 3rd line support, assisting our partners with advanced system diagnostics and issue resolution. Additionally, ensure the highest standards by supporting the VoCoCare warranty policy. This is a hybrid position with working from … role. Experience configuring or troubleshooting network is desirable Working with MySQL - any exposure to MySQL or equivalent is beneficial ITIL - experience with using the ITIL framework for communicating technical support issues is a bonus Who you are You are detail oriented, quickly identifying issues and consequences in technical support You are collaborative and empower colleagues by sharing knowledge … skills, feedback and challenges What you'll do Work with a portfolio of assigned customers resolving and supporting issues whilst building relationships to drive service improvements, consistent and reliable support, and review processes to ensure customer success Support engineers remotely whilst they are on-site, identifying and troubleshooting issues Build comprehensive documentation around customers in your portfolio and More ❯

to work for, join us on our journey! Role Overview Join our team and work directly with our customers to customise VoCoVo systems to their needs. Provide 3rd line support, assisting our partners with advanced system diagnostics and issue resolution. Additionally, ensure the highest standards by supporting the VoCoCare warranty policy. This role is hybrid and requires 1 day … apply for this position you must be based in the UKand have the legal right to work. What we're looking for You have a background in Technical Customer Support Previous experience working with linux - you're comfortable navigating a filesystem, familiar with command-line tools. Experience working with typical network and troubleshooting commands is advantageous Experience with telephony … role. Experience configuring or troubleshooting network is desirable Working with MySQL - any exposure to MySQL or equivalent is beneficial ITIL - experience with using the ITIL framework for communicating technical support issues is a bonus Who you are You are detail oriented, quickly identifying issues and consequences in technical support You are collaborative and empower colleagues by sharing knowledge More ❯

with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours. We are feeding the world’s curiosity! Job Description Provide technical support and assistance to end-users, both remotely and on-site, by diagnosing and resolving complex hardware, software (including Windows & Mac OS), and network issues. Act as a subject matter … for shipping and retrieving assets timely. Maintain Office equipments like video conference equipment, printers and network equipment to ensure these are working flawlessly without interruption Manage and prioritize multiple support requests, ensuring adherence to service level agreements (SLAs) and delivering exceptional customer service. Assist in the support, deployment, configuration, and maintenance of IT infrastructure, network devices, and workstations. … Participate in IT projects and initiatives, such as system upgrades, migrations, and implementations, ensuring smooth transitions and minimal disruption to users. Maintain accurate records of support activities, including incident reports, resolutions, and documentation of technical procedures. Provide technical knowledge around our internal systems & record videos on trending issues periodically Document procedures and solutions, and constantly maintain and improve the More ❯

initial contact until resolution to make sure our customers - Envoy admins and/or their employees/visitors - are supported every step of the way; phone/screen-sharing support may be required. Leverage advanced troubleshooting skills and deep product knowledge to resolve issues as quickly as possible; review, investigate, and resolve technical customer cases within the target SLAs … to be ready for anything. Provide a closed-loop feedback communication channel with internal partners through identifying and reporting trends in key difficulties that customers are experiencing Absorb additional support-related tasks such as bug reporting, content development, and other initiatives across the team Develop and document best practices to our internal knowledge base to enhance troubleshooting processes for … the frontline team Influence support processes and shape the tone of Envoy's customer support on a team that spans time zones Able to participate in a teamwide Sunday on-call rotation, as needed, every 8-12 weeks You have BA/BS degree required or equivalent experience 2+ years' experience in a Customer Support/Experience More ❯

countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: Support Engineer Location: London Grade: GG09-GG10 Referral Bonus: £5000 What You’ll Be Doing The Support Engineer is often the first port of call to diagnose and resolve … number of domains including infrastructure, code, networking and databases with enough knowledge to be able to fault find and identify the root cause. CoreResponsibilities involved: 2nd and 3rd line support Incident management Application design and development Site reliability (observability, alerting, high-availability, self-healing systems etc.) Database administration Infrastructure provisioning Process automation Respond to change requests Skills & Experience Oracle … days a week, with the ability to work from home occasionally. The work requires SC clearanceto start but the individual must be willing to go through MOD DV The Support Engineer typically combines the skills of coding or scripting and process reengineering with exemplary team working and communication skills. Benefits As well as a competitive pension scheme, BAE Systems More ❯

Role Title - Senior Technical Support Specialist – Parcel Lockers Location -London, Farringdon (Hybrid, 3 days in office) Parcel Lockers are an integral part of our future and as the roll out continues to grow at pace, we are now looking for a Parcel Locker Technical Specialist to provide technical support, troubleshooting, and ongoing maintenance of parcel locker … systems. This role combines a good understanding of hardware and software systems with the ability to provide high-level technical support and problem-solving for both internal teams and customers. The specialist will work closely with the engineering, operations, and customer support teams to ensure the system’s continuous and efficient operation. As the Parcel Locker Technical … Specialist, you will; Diagnose and resolve complex technical issues related to parcel locker hardware and software. Lead the troubleshooting and repair of malfunctioning locker systems. Provide advanced technical support to the team and customers. Oversee the installation, configuration, and testing of new systems. Work closely with engineers and product teams to improve system performance and reliability. Monitor and More ❯

within Europe. Their production in the UK alone includes award-winning crossovers, commercial vehicles and the world's most popular electric vehicles. We are looking for an Automotive Technical Support Specialist on a contract basis, initially for 6 months. The Automotive Technical Support Specialist will be based at the manufacturers UK head office, providing technical support … support. This role is offered on a contract basis, based in Hertfordshire and offers hybrid working, 3 days in the office and 2 work from home. Responsibilities: Provide technical support to dealerships throughout the UK. Diagnose and solve complex vehicle issues. Communicate effectively with dealership staff. Minimum Requirements: Good vehicle knowledge covering all aspects of the vehicle. Good communication More ❯

Application Support Specialist (Acturis) Location : Towcester Remote : 4 days remote/1 day on-site Salary : Up to £55,000 Are you an experienced Application Support Specialist looking for your next challenge in the insurance domain? We're seeking a proactive and skilled professional to provide technical support for the Acturis platform at a global … insurance business based in Towcester. About the Role This hands-on position involves delivering expert technical support and configuration for key business systems, primarily Acturis. While user administration is part of the role, we're looking for someone who can go beyond that - diving deep into technical configurations, ensuring seamless operations, and driving system improvements. You'll also collaborate … closely with other teams and interact with end-users to resolve support issues effectively. Skills & Experience 4+ years of experience in technical or business systems support roles. Strong knowledge of the Acturis platform, including configuration and customisation. Proven problem-solving skills and a proactive approach to improving system performance. Ability to translate technical concepts into clear, non-technical More ❯

Technical Support Specialist (Medical Devices/Lab Equipment) Job title: Technical Support Specialist Reports to: Field Applications Manager EMEA Location: Manchester Science Park Contract Type: Full-time, Permanent Salary & Benefits: Competitive Salary + Benefits Package About Yourgene Health: Yourgene Health is a leading integrated technologies and services business, enabling the delivery of genomic medicine. The group … to advance diagnostic science. Yourgene primarily develops, manufactures, and commercialises simple and accurate molecular diagnostic solutions for reproductive health, precision medicine, and infectious diseases. Description of role: The Technical Support Specialist will play a key role in the support of customers using Yourgene Health Products, assisting with the installation and training of customers for our IONA test … and workflow. Provide product support through troubleshooting and fault investigation for Yourgene Health laboratory workflows. Key areas of responsibility: Provide product support via email, telephone and customer visits Ensure customer complaints and enquiries are dealt with in a timely and professional manner Provide customer training at the Manchester training facility and at the customer site Carry out performance More ❯

Information Technology Support Specialist, London Client: Russell Tobin Location: London, United Kingdom Job Category: Other EU Work Permit Required: Yes Job Views: 10 Posted: 18.04.2025 Expiry Date: 02.06.2025 Job Description: IT Support Specialist 12 Months Contract Onsite - London Central Our client is one of the leading tech companies globally and has transformed how people interact socially … through technology. Summary: The main function of a Technical Support Specialist is to provide technical assistance to computer system users. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of lower complexity. May install software or perform hardware testing remotely. Enter commands and observe system functioning to verify correct operations and detect More ❯

Solar Pre-Sales Technical Support Specialist (Residential Focus) Join our team as a Solar Pre-Sales Technical Support Specialist with a focus on residential solar energy systems. This role involves engaging with customers, developing sales tools, collaborating with product teams, and training sales staff to promote sustainable energy solutions. About the Company Founded in 2013, Sunhome … based on field insights. Diagnose installer pain points and propose solutions to accelerate sales processes. Required Skills At least 2 years of experience in residential solar PV system technical support, pre-sales, or installation management, with comprehensive knowledge of the entire process from design to maintenance. Understanding of homeowner concerns regarding system efficiency, ROI, roof compatibility, and policy incentives. More ❯

Social network you want to login/join with: Senior IS Support Specialist, london (city of london) col-narrow-left Client: Ryder Reid Legal Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Title: Senior IS Support Specialist Location: London Ryder Reid Legal is currently recruiting for a Senior IS Support Specialist to join one of our global law firm clients on a permanent basis at their London office. This is a fantastic opportunity to support world-class legal professionals through exceptional technology services, while working in one of London’s most … dynamic law firms. Key Responsibilities: Deliver timely and effective IS support to internal clients. Maintain and deploy PCs, laptops, smartphones, printers, AV systems, and more. Serve as a second-level technical resource for issue resolution. Log and track issues using Footprints; contribute to the knowledge base. Promote effective use of firm-provided software applications. Maintain accurate equipment inventory in More ❯

Job Description We are seeking a highly skilled 3rd Line Infrastructure Support Specialist to join a well known global Insurance Company. Working within a small and dedicated UK team, the ideal candidate will come from a background of supporting environments which cover Microsoft, Insurance and Azure Services (Device management, Entra ID and SAML). This 3rd Line Infrastructure … Support Specialist is paying an annual salary up to £65,000 and will include a Performance Related Discretionary Bonus, 28 days core annual leave, and you can buy up to 5 days. Pension is up to 15%, Private Medical cover for yourself and Family members/dependants can be added. There is a Flex Fund: £1,000 (pro … on start date) to spend on flexible benefits and Life Assurance is 5 x annualised base salary. Responsibilities: Plan and deliver infrastructure upgrades and migrations Provide 3rd line technical support, resolving complex issues, and collaborating with IT teams to enhance system performance. Document processes, and guiding best practices across the infrastructure function. Resolve complex issues, escalated by 1st and More ❯

per annum Group Life Insurance 25 Days Leave per annum plus bank holidays Product Training provided Job Description: We are seeking a dedicated and skilled Post-Sales IT Support Specialist to join our team. The successful candidate will play a critical role in providing IT-related post-sales support, ensuring customer satisfaction, and contributing to the overall … success of our global support centre. Key Responsibilities: Analyse customer needs and recommend solutions that address their IT and business requirements. Assist with software installations for customers. Respond to and assist with customer calls and emails, raising, tracking, and resolving support incidents. Resolve licence/serial number-related issues and analyse hardware and software applications to identify and … similar role is preferred. Availability to work from home, with mandatory office presence 2 days a month in Farringdon, London. Why Join Us? Be a part of a global support centre, contributing to international projects. Enjoy comprehensive benefits including private healthcare and group life insurance. Take advantage of continuous professional development with product training provided. If you are passionate More ❯

Cladding Technical Sales & Support Specialist – Competitive Salary + Bonuses & Benefits – London, SE11 The Role We are seeking a motivated and commercially aware individual to join our team as a Cladding Technical Sales & Product Support Specialist in the cladding sector. This hybrid role combines technical sales with support for product development, certification, and internal coordination. You … business growth while ensuring our cladding solutions meet both customer expectations and regulatory standards. The ideal candidate will bring a solid technical background with an understanding of how to support commercial objectives. This role involves delivering technical support, contributing to product development and documentation, and providing input into sales materials and pricing. Experience working in a dual-role … opportunity to grow your career in a supportive, fast-paced, and technically stimulating environment. This is a fully office-based position at 1 Bedlam Mews, London, SE11. Key Responsibilities Support the sales team with technical knowledge, client meetings, and product presentations Respond to technical inquiries, offering tailored solutions and advice on our product range Collaborate with the R&D More ❯