Technical Support Jobs in England

151 to 175 of 706 Technical Support Jobs in England

Technical Support Engineer (Network)

Chertsey, England, United Kingdom
F5, Inc
world's largest enterprises, service providers, financial and educational institutions, government entities, and consumer brands-to create, secure, and operate applications that deliver extraordinary digital experiences. Overview of EMEA Technical Support Engineer role Do you enjoy problem-solving? Are you inspired by helping organizations across the globe? If so, we have just the job for you. Join F5 … s team of Network Support Engineers as we accelerate our efforts to power and protect applications of every description and across every conceivable environment. So, if you've got a curiosity to learn new technologies, a passion for troubleshooting and a desire to work with innovative technology solutions, we'd love to hear from you. Working as one of … our team opens lots of career development opportunities and unlocks a multitude of domains to specialize in. Your day-to-day activities will include: Providing Level 2 technical support to resolve hardware and software issues related to F5 products. Maintaining excellent customer communication, including project status, plan-of-actions, and resolution steps. Providing F5 customers and partners with More ❯
Posted:

2nd Line Technical Support Engineer

Kings Hill, Kent, United Kingdom
Virtuoso IT Limited
Description We are looking for an experienced Level 2 Support Engineer to join our organisation based at our offices in West Malling, Kent, working within the Enterprise Co-Managed Services team in a fast-paced IT Managed Services environment. This opportunity offers a learning path into the world of DevOps and Infrastructure as Code (IaC), working with one of … an outsourced/managed service organisation. They will possess a robust engineering-mindset and be deeply interested in learning as well as training junior teammates. Key Accountabilities Acting as Technical Lead for the team for all current and new supported products. Analysing, troubleshooting, and resolving endpoint, server, application and network issues. Acting as a point of escalation from Level … Support Analysts Provide in-depth training and mentoring of team members. Providing support to many different end-customers, ensuring timely resolution of incidents, and great customer satisfaction. Managing infrastructure within Azure. Analysing, troubleshooting, and resolving end user customer issues for Microsoft 365, MaaS360, McAfee, Sophos & Microsoft Teams Calling. Liaising with various 3rd party vendors to coordinate incident resolution. More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 38,000 Annual
Posted:

2nd Line Technical Support Engineer

ME19, West Malling, Kent, Kings Hill, United Kingdom
Virtuoso IT Limited
Description We are looking for an experienced Level 2 Support Engineer to join our organisation based at our offices in West Malling, Kent, working within the Enterprise Co-Managed Services team in a fast-paced IT Managed Services environment. This opportunity offers a learning path into the world of DevOps and Infrastructure as Code (IaC), working with one of … an outsourced/managed service organisation. They will possess a robust engineering-mindset and be deeply interested in learning as well as training junior teammates. Key Accountabilities Acting as Technical Lead for the team for all current and new supported products. Analysing, troubleshooting, and resolving endpoint, server, application and network issues. Acting as a point of escalation from Level … Support Analysts Provide in-depth training and mentoring of team members. Providing support to many different end-customers, ensuring timely resolution of incidents, and great customer satisfaction. Managing infrastructure within Azure. Analysing, troubleshooting, and resolving end user customer issues for Microsoft 365, MaaS360, McAfee, Sophos & Microsoft Teams Calling. Liaising with various 3rd party vendors to coordinate incident resolution. More ❯
Employment Type: Permanent
Salary: £30000 - £38000/annum + Bonus (Depending on Experience)
Posted:

First Line Technical Support

St Helens, England, United Kingdom
PHOENIX Medical Supplies Limited
Social network you want to login/join with: First Line Technical Support, Saint Helens col-narrow-left Client: PHOENIX Medical Supplies Limited Location: Saint Helens, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: abf8fbc81dd0 Job Views: 6 Posted: 25.06.2025 Expiry Date: 09.08.2025 col-wide Job Description: Description Job Title: 1st … Line Technical Support Location: Runcorn Working Pattern: Monday to Friday – , hours per week About Us: At Phoenix Medical Supplies, we pride ourselves on delivering top-class, business-relevant solutions to the UK healthcare industry. Join us and be part of a team that makes a difference. Key Responsibilities: Provide incident management, request fulfilment, and access management services following … IT Service Operation. Ensure compliance with relevant IT and Data Security standards and policies. Monitor key business systems for performance and availability, managing infrastructure and applications proactively and reactively. Support Platform Specialists with client and server patching as needed. Create and maintain knowledgebase articles and documentation. What We’re Looking For: Experience in an IT field role; exposure to More ❯
Posted:

Technical Support Engineer

Peterborough, England, United Kingdom
Hybrid / WFH Options
Chart Industries, Inc
Peterborough , England, United Kingdom, PE4 5HG Company: Chart Industries The Role If you're looking for a role where you can make a difference in critical industries, then a Technical Support Engineer position focused on steam turbines, reciprocating compressors, and auxiliary gearboxes could be for you. This dynamic role offers the opportunity to leverage your deep technical knowledge in areas of rotating machinery and control systems. In this role you'll be providing support to our internal Aftermarket team, Field Service Engineers and directly to our customers on a variety of technical issues related to our products. You'll not only troubleshoot issues but also play a pivotal part in proactive maintenance strategies and … learning, and want to contribute to the long-term reliability of products around the world, this role provides an exciting and rewarding career path. The main purpose of the Technical Support Engineer is as follows; Support the business and its customers in providing technical support both internally and externally. To ensure the highest levels of More ❯
Posted:

Specialist Technical Support Level 3 (Network and Telephony) West Mercia Police

London, England, United Kingdom
Hybrid / WFH Options
Civvy Street Magazine
Salary £37,074 – £42,207 Plus market supplement of 10% from January 2023 until April 2024 Working pattern Weekdays Type of Contract Permanent Document Attachment 2022.11.30 Job Profile – Specialist Technical Support Level 3.pdf – 176KB Why work for us? We’re on a journey to shape the future of policing in our three counties and we want you to … that they’re valued, which is why we offer generous annual leave entitlements, flexible working opportunities and access to a host of staff associations to ensure you get the support you need when you start your career. After all, keeping people safe isn’t just a uniquely rewarding career, it’s one that rewards uniqueness. At West Mercia Police … one day, or working with police dogs the next. If this interests you, then apply today and make your difference Although this role is advertised as full time we support many ways of working and can offer a range of flexible working arrangements. So if you’re interested and need to work flexibly, we encourage you to apply and More ❯
Posted:

Technical Support Engineer

Attleborough, Norfolk, England, United Kingdom
Hybrid / WFH Options
CloudScope
2nd Line Support Engineer (MSP) Location: Near Norwich Salary: up to £35k CloudScope are recruiting for a 2nd Line Support Engineer to join a growing and dynamic IT Managed Service Provider based near Norewich. This is an exciting opportunity to work with a wide range of local businesses, supporting their IT infrastructure both remotely and on-site. We … re looking for someone with at least 3 years of IT support experience, ideally in a client-facing role or with excellent communication skills. The Role Provide 2nd line support to a portfolio of over 300 local businesses A mix of field-based and remote work Install and maintain PCs and network devices Install servers and manage server … environments Assist with project management on IT infrastructure projects The Candidate Minimum 3 years’ experience in IT support Experience with Office 365 Strong troubleshooting skills with Windows networks and Windows operating systems Hands-on experience supporting, implementing, and troubleshooting Windows desktop OS, networks, and some server environments Full UK driving licence Confident communicator with excellent client-facing skills Desirable More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Technical Support Engineer

Royal Leamington Spa, England, United Kingdom
Telent Technology Services Ltd
and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service … to other parties by supporting the development and training needs of individuals. Who you are: This role would be ideal for an organized, proactive and diligent 1stLine Support Engineer. This is a great opportunity for someone looking to grow in the field of IT support! The 1st Line Support Engineer role would suit someone who enjoys problem More ❯
Posted:

Technical Support Engineer

London, England, United Kingdom
Telent
and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service … to other parties by supporting the development and training needs of individuals. Who you are: This role would be ideal for an organized, proactive and diligent 1st Line Support Engineer. This is a great opportunity for someone looking to grow in the field of IT support! The 1st Line Support Engineer role would suit someone who enjoys More ❯
Posted:

TECHNICAL SUPPORT SPECIALIST

London, England, United Kingdom
Hybrid / WFH Options
Rosewood Services, Inc
As a Technical Support Specialist (TSS), you will be a primary face of the company, functioning as an essential technical liaison between a customer and our team of Estimators, Sales and other inside staff. The ideal candidate should have a strong passion for customer satisfaction and sales, possess excellent communication skills, understanding of manufacturing principles and be … Minimum 5-years’ experience in a manufacturing field(s) pertaining to tooling, machining or fabrication. Must be able to read and interpret blueprints. Ability to translate blueprints to non-technical audiences. GD&T training and experience is preferred. Proficient computer skills, including Microsoft products is required. SalesForce and JobBoss experience is preferred. CADD experience is a plus. PHYSICAL DEMANDS … i.e., safety glasses, safety toe boot/shoe. The employee must be able to perform the physical demands of the job with or without reasonable accommodation. JOB DUTIES: The Technical Support Specialist will interact with the company’s customers by addressing inquiries and resolving complaints; when the issue is beyond the TSS’s knowledge, they will engage other More ❯
Posted:

Technical Support Controls BAS Analyst II

Plymouth, England, United Kingdom
Daikin Applied
Make your mark at the world's largest HVAC company Daikin Applied is seeking a full-time Technical Response Center Analyst II Controls to provide prompt, accurate technical advice to sales representatives, customers and service groups regarding the application, operation and maintenance of HVAC equipment. Generates and manages casework through SalesForce.com CRM. Promotes the collection, fabrication and retention … of technical resources. Encourages exceptional product quality in design, manufacturing, application and service. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor! Location: Remote US What you will do: Manages large amounts of incoming calls and emails Promptly and accurately enters all incoming requests within Salesforce CRM. Maintains communication … Other duties as assigned What's in it for you: The ability to make an impact and shape your career with a company that is passionate about growth The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best Minimum Qualifications: High School diploma 5+ years HVAC More ❯
Posted:

Technical Support Engineer

Durham, County Durham, England, United Kingdom
Clearwater People Solutions Ltd
Are you passionate about technology and troubleshooting? I am currently seeking a skilled Technical Support Engineer to join a dynamic technical support team.This exciting role offers the opportunity to provide expert 1st and 2nd line support, working within defined SLAs, while being involved in the deployment, configuration, and integration of cutting-edge software. Key Responsibilities … for the Technical Support Engineer: Provide direct application support and consult on software implementation. Manage service requests and support tickets within SLA timelines. Assist in software installations, upgrades, and telephony system integrations. Troubleshoot system errors and performance issues. Build and maintain strong customer relationships, offering advice and recommendations on software use. Document knowledge and create internal … procedures. Assist with licence management and CRM maintenance. Key skills for the Technical Support Engineer: Experience : 3+ years in a Level 2 (and potentially Level 3) Technical Support role. Experience in contact centre support is highly desirable. Skills : Strong troubleshooting, diagnostic, and technical support skills, with experience in Windows platforms, SQL Server, Active More ❯
Employment Type: Full-Time
Salary: £30,000 - £40,000 per annum
Posted:

Technical Support and Operations Engineer

Warrington, England, United Kingdom
JR United Kingdom
Technical Support and Operations Engineer | SaaS/Software Consulting A specialist construction cost engineering practice with expertise in infrastructure and SaaS solutions is looking to hire a Technical Support and Operations Engineer to join their team in Warrington, Cheshire. About the Role: As a Technical Support and Operations Engineer, you will act as a … bridge between clients and technical teams, resolving complex issues and contributing to system and process improvements. Your work will impact client satisfaction and operational efficiency. Responsibilities: Client Advocacy: Support clients and foster positive relationships. Problem Solving: Collaborate with teams to diagnose and resolve technical issues. Operational Support: Participate in service reporting, incident management, and service improvements. … Technical Troubleshooting: Use software skills to troubleshoot client-reported issues within SLAs. System Maintenance & Security: Ensure compliance, data migrations, and security. Automation & Optimization: Automate processes and improve client engagement. Incident Management: Use ticketing systems like Jira for incident tracking and resolution. Qualifications and Skills: Excellent communication skills, able to explain technical concepts clearly. Strong analytical skills for problem More ❯
Posted:

Technical Support Specialist

Cambridge, England, United Kingdom
JR United Kingdom
access control accessories. Our products are sourced from top European manufacturers and are available from stock, ensuring timely delivery and competitive pricing. Located in Leeds, our dedicated sales and technical support team is committed to offering the best advice and support to professional installers. Responsibilities As a Technical Support Specialist, you will provide day-to … day technical support and troubleshooting for gate automation and access control systems. This will include offering support over the phone, using email and in person. You will interact with customers to resolve issues, provide technical advice and deliver training in the installation of gate, access control and IP/Digital security systems. You will also be … required assist staff members with technical queries when needed. Qualifications & Skills Strong Technical Support and Troubleshooting skills Excellent written and verbal Communication and Customer Service skills Strong fault finding and problem-solving skills Relevant experience in the gate automation, CCTV, alarm or access control industry Previous experience in providing telephone, email, and face-to-face support More ❯
Posted:

IT Technical Support - Global, Enterprise sized Organisation - REF 1013

Leeds, England, United Kingdom
Interface Recruitment UK
Core Technical Experience: All round IT support specialist with at least three years’ experience of hands-on, remote and telephone support Experience of Server administration to include Windows Server 16, Remote Desktop Services and Active Directory in a corporate environment Hands-on experience of LAN, WAN and VPN, troubleshooting and support on several implementations Experience of … support of core IT applications such as email, anti-virus, systems management, user provision and patch management Proven track record of working in a support environment supporting multiple users across multiple locations Administering Microsoft Exchange 365 & Outlook Supporting and troubleshooting Office 365 products (MS Teams, One Drive, SharePoint etc.) Supporting and troubleshooting Anti-virus (MS Defender) Veritas BackupExec … etc. Ability to support a wide range of desktop applications (e.g., MS Office 365, Project, Visio, etc.) Developing image/software through Intune/SCCM Experience of ITIL based call management system, e.g., FreshService Basic understanding of managing hardware and software assets and control software register -full training will be given #J-18808-Ljbffr More ❯
Posted:

Technical Support Engineer

Redruth, Cornwall, England, United Kingdom
Shorterm Group
Technical Support Engineer/Field & Remote Support EngineerLocation: Redruth, Cornwall, UKFull-Time, PermanentAs a Technical Support Engineer/Field & Remote Support Engineer you will play a key role within the Global Technical Support Team, providing high-quality 1st and 2nd line support for a worldwide customer base across a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering.Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes assisting with training and mentoring other team members … and supporting the shift Team Lead with operational guidance.Key Responsibilities of Technical Support Engineer/Field & Remote Support EngineerRespond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded.Provide 2nd line technical support across multiple systems and services using multi-carrier bearers (Ka/Ku/L Band, LTE), bespoke More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Technical Support Engineer

Redruth, Cornwall, United Kingdom
Shorterm Group
Technical Support Engineer/Field & Remote Support Engineer Location: Redruth, Cornwall, UK Full-Time, Permanent As a Technical Support Engineer/Field & Remote Support Engineer you will play a key role within the Global Technical Support Team, providing high-quality 1st and 2nd line support for a worldwide customer base across … a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes assisting with training and … mentoring other team members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of Technical Support Engineer/Field & Remote Support Engineer Respond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technical support across multiple systems and services using multi-carrier bearers (Ka More ❯
Employment Type: Permanent
Posted:

Technical Support Engineer - Holborn London

London, United Kingdom
Jas Gujral
Technical Support Engineer - Holborn London As a Technical Support Engineer you will have at least 2 to 5 years hands-on experience in Technical Support. You will provide effective, high-quality technical support to the Company's rapidly growing global customer base. The Technical Support Engineer is a natural problem solver … who is able work patiently and efficiently with hundreds of customers, exponential traffic growth and millions of impressions per month. The role will involve supporting both technical and non-technical end users, while also contributing to programming and documentation projects, as required. This is a great position for someone early in their Development career: you have some experience … and thrives in a fast-paced environment. Shows initiative; works hard and leads by example as part of a greater team. Brings new ideas to the table about the support process and architecture; is able to implement them if needed! Great organization skills and ability to plan ahead. Must be a creative problem solver; able to think outside the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer

Guildford, England, United Kingdom
Hybrid / WFH Options
ZipRecruiter
Job Description The Technical Support Engineer works within a small team of global Support Engineers. This role involves becoming an expert in Hydronix equipment and installations—delivering high-quality technical support, contributing to application development, and producing clear, well-structured technical manuals and reports. Key Responsibilities: Customer Support Provide real-time technical support to customers, resellers, and integrators. Deliver training sessions (both on-site and via multimedia). Create, update, and maintain technical documentation and user guides. Application Development Identify, understand and develop new application opportunities from enquiries and trade events. Conduct site visits in the UK and internationally to evaluate market and technical feasibility. Support integration … of Hydronix sensor technology, including systems testing and materials analysis to ensure suitability. Produce technical manuals reports to a high professional standard. Manage in-house Knowledgebase aiming to help customers become self-sufficient. Firmware and Software Products testing. Qualifications and Experience: Essential: Degree, HND, or Level 5 Apprenticeship in Electronics, Electrical, or Control Engineering. CEFR C1/C2 fluency More ❯
Posted:

L1 Technical Support (Permanent WFH)

London, England, United Kingdom
Hybrid / WFH Options
iCXeed
As a Level 1 Technical Support , you’ll be responsible for providing frontline support across various IT systems — with a strong emphasis on backup management, remote monitoring, and Microsoft environments. You will work closely with senior engineers and follow structured escalation procedures, ensuring timely and accurate resolution of incidents and requests. Key Responsibilities: Backup & Data Protection Tools … Exchange and SharePoint O365 backup jobs, perform health checks, and restore data. Cove Data Protection : Deploy agents, manage backup schedules, perform health checks, and restore files. Remote Monitoring & Endpoint Support N-Central (EVOPs) : Deploy and install agents, enable AV Defender, use Take Control for remote support. Operating System & Server Support Windows Workstations : Troubleshoot user issues, perform updates, and … configure local settings. Windows Server/Active Directory : Manage AD user accounts, apply/troubleshoot Group Policies. Qualifications: 1–2 years of experience in a technical support, IT helpdesk, or system administration role Working knowledge of backup and monitoring tools (e.g., StorageCraft, Arcserve, N-Central, Cove) Familiarity with Windows-based environments (workstations and servers) Basic understanding of Active More ❯
Posted:

Technical Support Frontend Engineer UX

Surrey, England, United Kingdom
Proactive Appointments
Technical Support Frontend Engineer (UX) Our client is looking for a Technical Support Engineer with specifically UX and Front End experience. You will provides technical support to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software or networked/wireless systems. You will … respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. 12 months Inside IR35 £215 per day Key skills & experience UI development or support experience Experience in two (or more) of the following: CSS, AJAX, ReactJS, GraphQL, AngularJS, Mobile application development Reading and debugging Java and JavaScript code … Writing JavaScripts will be beneficial) Troubleshooting experience using browser developer tools Advance knowledge of the components in cloud/web applications and experience in Application Support. Mobile application support experience will be bonus. Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) Good experience with relational databases (e.g. MySQL, Oracle). Good experience writing or debugging Object Oriented code More ❯
Employment Type: Contractor
Rate: £200 - £215 per day
Posted:

Technical Support Engineer

Burntwood, Staffordshire, West Midlands, United Kingdom
212 Recruitment
We're actively recruiting for an experienced Technical Support Engineer to join our clients busy team based in Burntwood on a permanent basis. Please note- a good knowledge of AutoCAD & Solidworks is essential for this role. About the Role: We're looking for a proactive and technically minded engineer to provide both technical and commercial support … key role in delivering bespoke engineered solutionsguiding products from concept through to manufacturewhile ensuring customer requirements are met in line with cost, quality and delivery targets. Key Responsibilities: Provide technical advice and product specification support to clients Resolve technical queries and propose cost-effective solutions Create detailed CAD drawings and engineering documentation Collaborate with production teams to … bring products from concept to manufacture Ensure projects meet client expectations within agreed timelines and budgets Contribute to departmental output aligned with company quality standards Support continuous improvement of processes, safety and productivity What Youll Bring: Background in using AutoCAD and SolidWorks software Degree in Engineering or similar technical qualification Proven ability to read and produce technical More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Technical Support Engineer

St Austell, England, United Kingdom
Shorterm Group
Technical Support Engineer/Field & Remote Support Engineer Location: Redruth, Cornwall, UK Full-Time, Permanent As a Technical Support Engineer/Field & Remote Support Engineer you will play a key role within the Global Technical Support Team, providing high-quality 1st and 2nd line support for a worldwide customer base across … a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes assisting with training and … mentoring other team members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of Technical Support Engineer/Field & Remote Support Engineer Respond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technical support across multiple systems and services using multi-carrier bearers (Ka More ❯
Posted:

Technical Support Associate (Computer Networking)

London, England, United Kingdom
Substance
Technical Support Associate (Computer Networking) Substance Greater London, England, United Kingdom Join or sign in to find your next job Join to apply for the Technical Support Associate (Computer Networking) role at Substance Technical Support Associate (Computer Networking) Substance Greater London, England, United Kingdom 1 month ago Be among the first 25 applicants Join … to apply for the Technical Support Associate (Computer Networking) role at Substance Get AI-powered advice on this job and more exclusive features. We are looking for a proactive and customer-focused Technical Support Associate (Computer Networking) on behalf of our client. In this role, you will be responsible for providing online demonstrations and training on … WiJungle appliances to channel partners and end customers. You will troubleshoot customer queries over calls and emails while managing CRM and associated support applications. This role requires strong technical expertise in firewalls, computer networking, and hotspot appliances , along with excellent communication skills to effectively assist customers. Key Responsibilities Conduct online demonstrations and training sessions for channel partners and More ❯
Posted:

Technical Support Engineer

Loughborough, England, United Kingdom
Osprey Engineering Solutions
Social network you want to login/join with: Were keen to talk to professionals with mechanical and engineering experience, regarding a great opportunity to step into a technical support role thats predominantly office based, with occasional site support. Youll be joining a flagship UK supplier of high-quality equipment and machinery that serve the Engineering, Construction, Automotive … This role will suit someone with sound mechanical knowledge that is looking to spend less time on-site, whilst still keen to use their expertise to help solve customers technical problems. Key Duties & Responsibilities Diagnose and resolve technical/mechanical faults Provide effective technical telephone support to distributors and end users, investigating issues and following up … with all user queries Offer technical support to all internal staff Take ownership of customer complaints and bring to satisfactory resolution Occasionally carry out external repairs and servicing when required Process warranty returns to agreed procedures Ad hoc projects as assigned by the Customer Service Manager Carry out any other reasonable tasks as required Skills and Experience Hands More ❯
Posted:
Technical Support
England
10th Percentile
£26,500
25th Percentile
£28,750
Median
£35,000
75th Percentile
£42,500
90th Percentile
£52,500