151 to 175 of 278 Technical Support Jobs in England

We currently have an exciting opportunity for a Technical Support Engineer to join our clients growing Customer Support Team in response to increased demand. Role Purpose Provide technical support for audio products via email and phone to clients worldwide Troubleshoot and repair products during global … site visits Process and dispatch spare parts Maintain detailed and accurate support case records (using Zendesk and other internal tools) Participate in the weekend support rota and support stock control and inventory audits Ideal Candidate Profile Experience & Education 3+ years' experience in music technology or related industry … or Music Technology degree (or equivalent hands-on experience) Experience with manufacturers, rental companies, or live sound environments Familiarity with Audio products is advantageous Technical Skills Strong analytical and troubleshooting skills — logical, methodical, and precise Good knowledge of live sound workflows and audio networking (e.g., Dante Level 2, SoundGrid More ❯

Technical Support Services Supervisor - Portsmouth (Hybrid) - Up-to £31,000 Per Annum DOE We are on the hunt for an experienced team leader to join a dynamic team of technical support and sales support professionals delivering top notch B2B and B2C solutions and products. Within … this role you'll be working to provide support to end customers, mentorship and coaching the team, and act as a second in command for the team reporting to the Support Services Manager. Required Experience: Previous mentorship or leadership experience within a customer support team involving the More ❯

About > Careers > Second Line Technical Support Engineer (Shift Patterns) Second Line Technical Support Engineer (Shift Patterns) Contract: Permanent Location: Chertsey, Surrey Are you an experienced Second Line Support Engineer looking to boost your career by working for a people-centric, dynamic and successful MSP? The … we believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role An excellent opportunity has emerged for a Second Line IT Support Engineer to join the technical team. The successful candidate will have an existing track record working within a similar role and knowledge of … V, SAN, Zerto, Citrix, SQL Server, Aruba/Airohive Wireless, PRTG network monitoring Virtualisation practices from a build, install, configure level through to standard support A good grasp of TCP/IP networking The ability to install and decommission a range of hardware including laptops, printers, PCs, monitors, servers More ❯

of inspirational homes, places and spaces for us all to live and work better. With eight core product categories, underpinned by expert design and technical services, we work with architects, builders, merchants and the wider construction supply chain to build the face of Britain. We are fully committed to … We pride ourselves on leading for new, innovative and sustainable products and solutions, both for today and for a new era of building. To support our progress, we are currently recruiting for a Technical Support and Training Manager to come and join our team at our Head … Office, Ibstock, LE67 6HS. Job Purpose: To support Ibstock customers, technical and sales teams on technical/installation matters and training on Futures Products and Systems. Key Accountabilities: Provide first line technical support to Ibstock Futures installers and partners via phone, email or face to More ❯

At Tool Connection we pride ourselves on offering the best customer service and after care to our customers and their clients. Our technical department is a wealth of unrivalled knowledge and expertise when it comes to Automotive Tools. We are searching for a dynamic, well-organised, confident technical support team leader to lead the newly structured Technical Support department. The department is made up of several smaller departments: Technical sales support, Service and Repair, and Product quality control. The Role: Whilst you will oversee the wider team, your day-to-day role More ❯

technically minded individual with solar experience to join a team at the forefront of the clean energy transition. The Role: We are seeking a Technical Support Specialist to act as a vital link between sales, design, and installation teams. The successful candidate will be primarily office-based, providing … technical oversight, design support, and troubleshooting expertise, while also conducting occasional site visits to assist with complex issues or system performance concerns. Key Responsibilities: Provide day-to-day technical support to internal sales and installation teams Review solar PV system designs and provide expert input Assist … issues Undertake occasional site visits for hands-on problem solving and quality checks Work closely with cross-functional teams to ensure smooth project delivery Support process improvements and technical documentation development The Ideal Candidate Will Have: Previous experience in solar PV systems, ideally within both design and installation More ❯

a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls … been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment … and focus on mitigating risks and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t More ❯

a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls … been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment … and focus on mitigating risks and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t More ❯

the graph database category, and we're disrupting how organizations leverage their data to innovate and stay competitive. What You'll Do: As a Technical Support Engineer, you'll spend your first 2-4 months immersed in learning Neo4j's products, support, and other internal processes, and … working support cases from customers to build up the appropriate level of experience and insight needed to deliver the level of support Neo4j's customers have come to appreciate and expect. You will also have the opportunity to become deeply skilled in specific areas of interest within the … as a Subject Matter Expert for our Field Engineering team, including Support. Last but not least, you will be an integral part of the Support Engineering team, working together to improve and evolve the product and the support we deliver to meet the needs of our customers and More ❯

the world work better for everyone. Job Description What you get to do in this role: Profound knowledge and experience in managing and exceeding Support KPI's and critical Technical Support Metrics - CSAT, Time to Resolution (TTR), Backlogs etc. Lead efforts to hire, develop, and build a … technical team. Oversight and participation in Change Management as it relates to Customer Support. Leading by example to cultivate and maintain a culture built on teamwork and collaboration. Own and bring to conclusion customer escalations by working with cross-teams in Support, development and operations team. Drive daily … powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. A minimum of 6 years technical support and service management experience with a minimum of 3-4 years in supervisory role is required. Experience managing Enterprise support in More ❯

balance. Who we're looking for: Our team is united by the belief that we can excel in everything we do. Role Overview: The Technical Support Engineer provides support to all users by investigating and resolving End User Computing hardware, applications, and software issues, from level … to level 3. This position reports to the IT Technical Support Manager and is responsible for IT support related to end-user compute, including processes, procedures, and technologies within Multiplex IT. The role is customer-facing, primarily supporting construction sites across the region. Key responsibilities include: Supporting … in problem-solving groups. Using ServiceNOW for incident management and continuous improvement. Qualifications for Success: Experience in an IT organization, preferably in End User Support roles. Strong interpersonal skills supporting diverse users. Excellent communication skills, both verbal and written. Proficiency in Windows and Apple OS. Knowledge of desktop, mobile More ❯

Technical Support Specialist - Marketing Analytics London, United Kingdom Fospha Fospha is the marketing measurement platform for eCommerce brands. We have found product/market fit in the last two years and quickly become a market leader for measurement with numerous awards and rocket-ship growth to match. We … value. We are now expanding globally and are looking for excellent candidates to join the next phase of our journey. The Role As a Technical Support Specialist, you will be a key contributor to our data-driven success by working with the Service Desk Manager to schedule, prioritise … and assign tasks to team members to ensure timely resolution of Support issues. You will play a crucial role in overseeing the resolution of application problems for employees and customers, ensuring that support is efficient, professional, and aligned with business needs. Additionally, you will drive continuous improvement in More ❯

We are looking for a German speaking 1st Line support Technician to work for a reputable client based in reading. As a 1st Line Technical Support Specialist, you'll be the first point of contact for users across the UK and Germany needing help with laptops, tablets … you'll be the calm, knowledgeable voice that guides them through. Responsibilities Delivering top-tier customer service every step of the way Provide remote technical support (in German & English) for hardware/software issues Troubleshoot problems and follow decision trees to pinpoint the root cause Escalating unresolved issues … colleagues to share knowledge and solve problems together Communicate clearly and regularly with internal teams and external partners Experience: Experience in a Tier 2 support or similar technical helpdesk environment Confident in problem solving and fault diagnosis using structured approaches Experience handling general networking issues Previous call centre More ❯

We are looking for a German speaking 1st Line support Technician to work for a reputable client based in reading. As a 1st Line Technical Support Specialist, you'll be the first point of contact for users across the UK and Germany needing help with laptops, tablets … you'll be the calm, knowledgeable voice that guides them through. Responsibilities Delivering top-tier customer service every step of the way Provide remote technical support (in German & English) for hardware/software issues Troubleshoot problems and follow decision trees to pinpoint the root cause Escalating unresolved issues … colleagues to share knowledge and solve problems together Communicate clearly and regularly with internal teams and external partners Experience: Experience in a Tier 2 support or similar technical helpdesk environment Confident in problem solving and fault diagnosis using structured approaches Experience handling general networking issues Previous call centre More ❯

to meet the needs of its customers. Discover more at and follow us on LinkedIn , Instagram , and X . About the Team: The Customer Support Technical Support Engineer is a technical expert who is the primary contact between first/second line support and core … to resolution. Develop diagnostic and corrective SQL scripts to help resolve customer problems or identify existing scripts or patches that must be applied. Reproduce technical problems, diagnose causes, identify temporary or final solutions, and communicate status updates to our clients. Distinguish between application database, operating system, network, and hardware … analysis and make recommendations for improvements, including maintenance of our knowledge base. Participate in weekend on-call rotation for critical issues escalation. Present complex technical information to non-technical audiences. Work with other Medidata teams to ensure application effectiveness and compliance with regulatory and legislative controls. Qualifications : SQL More ❯

2nd line Technical Support Analyst |Westbury on Trym | Full Time - 8.45 – 5.30 Monday – Friday | £32,000 - £36,000 Per Annum Our client has been providing reliable, customer-centric and high-quality IT support services and solutions to a variety of businesses and sectors for over 25 years. … They are proud to be an award-winning managed service provider, providing support to a wide range of business sectors across London, Kent, Bristol and the surrounding home counties. Are you the right person for the job? Excellent knowledge of Microsoft Windows Server 2008/2012/2016/… Keeping up to date with current industry trends and emerging technologies and best practices Must be able to demonstrate a ‘customer first' approach to support 3 years+ experience on a helpdesk, technical support or similar role, preferably in an MSP environment. Candidate must have a Full UK More ❯

of exciting projects Supportive and collaborative working environment Monday to Friday, 9am to 5pm We are proud to represent a well-established and respected technical support team based in Sheffield, currently looking to welcome a technically minded and customer-focused individual to their growing department. This role offers … exciting opportunity for someone with a background or interest in construction, building materials, or engineering to make a real impact, providing design advice and technical support on a range of projects across the UK and Ireland. You will work closely with architects, engineers, contractors, and internal colleagues, offering … will be vital to the success of each project and will help ensure high levels of customer satisfaction ESSENTIAL TO APPLY Experience in a technical, construction, or manufacturing environment Ability to interpret technical drawings GCSEs (or equivalent) in Maths and English, grades AC Strong attention to detail Proficient More ❯

Bloomberg's Technical Support specialists are the very best in global front line support. We are responsible for supporting Bloomberg's variety of products and services across multiple connectivity mediums. We are a high-profile team that requires the best in technical troubleshooting. What's The Role … As a Technical Support Specialist, you will provide both new and existing Bloomberg clients with platinum technical service. You'll offer sophisticated technical skills to resolve issues and work closely with a range of partners to deliver access to the Bloomberg infrastructure while meeting our clients … service to our customers. If you wish to be involved in an exciting, fast-paced opportunity that allows you to fully utilize your communication, technical, and troubleshooting skills while gaining insight into the global financial markets - then this may be the opportunity for you. We'll Trust You To More ❯

/7 Rota) Are you a tech-savvy problem solver with a passion for supporting global networks? We’re looking for a Network Support Engineer to join a dynamic and fast-paced Global Customer Support team based in Redruth (Pool) . In this role, you’ll provide hands … on technical support across satellite communications, IP networking, and firewall systems—keeping critical services online for customers around the world 🌍. You’ll be a senior presence on shift, guiding junior engineers and taking ownership of complex technical challenges. 🔧 What You'll Do: Deliver 2nd line support … and customer equipment Monitor systems proactively and respond to alerts in real time Troubleshoot issues across routing, switching, RF links, and Wi-Fi Own support tickets from diagnosis to resolution, maintaining customer satisfaction Log incidents and actions accurately using tools like Freshdesk Share knowledge and mentor 1st and 2nd More ❯

by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established … results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth BS/MS or equivalent experience required or equivalent military experience required Experience with scripting including Python, JSON, YAML … and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they More ❯

by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established … results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth BS/MS or equivalent experience required or equivalent military experience required Experience with scripting including Python, JSON, YAML … and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they More ❯

across the UK. With a strong focus on sustainability, innovation, and customer care, this is an exciting opportunity to join a dynamic and supportive technical team shaping the future of green energy. Why Join? Youll be part of a forward-thinking organisation that values your expertise, fosters personal and … and actively contributes to a more sustainable future. Career development, training, and collaboration are at the heart of their culture. Your Role As a Technical Support Specialist, youll play a key part in building and maintaining trust in the companys range of sustainable heating systems and services. You … will: Respond to technical enquiries before and after sales, including troubleshooting, spare parts support, and general product information. Provide expert assistance to professional installers and field engineers, taking ownership of queries through to resolution. Collaborate with the wider technical support, service, warranty, customer service, and sales More ❯

AI Support Engineer | Computer Vision | Retail Tech Are you passionate about solving complex problems and working with cutting-edge AI and computer vision technology? We’re looking for a Technical Support Engineer/Systems Analyst to play a key role in the success of AI-powered systems … is a fantastic opportunity to join an innovative and collaborative team at the forefront of transforming retail operations. If you enjoy diving deep into technical challenges, working closely with customers, and driving meaningful change, we want to hear from you. 🧠 What You’ll Be Doing: Handle escalated support … system anomalies Create detailed reports on system performance Help shape future system enhancements and boost customer satisfaction ✅ What You’ll Bring: Experience in a technical support or analyst role, ideally with AI or software systems Confidence in dealing with customers and translating complex issues into simple terms Ability More ❯

Job Title: Technical Support Officer Rate: £165 per day (Inside IR35 - umbrella) Location: Hillingdon - Hybrid Contract Type: Contract Start Date: ASAP Duration: 3 months Overview: Were looking for a reliable and proactive Technical Support Officer to provide high-quality administrative and operational support across waste … handling a busy workload with a strong focus on service delivery. Key Responsibilities: Respond to queries via phone, email, and CRM; escalate as needed. Support service requests, complaints, and day-to-day admin for waste/environmental operations. Deliver a flexible, accurate admin service across multiple teams. Maintain workflows … follow correct payment processes. Contribute to service improvements and process efficiencies. Liaise with internal teams, external stakeholders, and members of the public. Provide occasional support across other sites or functions if required. Requirements: Minimum 5 GCSEs including Maths and English. Strong admin experience, ideally in a busy, multi-team More ❯

Job Title: Technical Support Officer Rate: £165 per day (Inside IR35 - umbrella) Location: Hillingdon - Hybrid Contract Type: Contract Start Date: ASAP Duration: 3 months Overview: We're looking for a reliable and proactive Technical Support Officer to provide high-quality administrative and operational support across … handling a busy workload with a strong focus on service delivery. Key Responsibilities: Respond to queries via phone, email, and CRM; escalate as needed. Support service requests, complaints, and day-to-day admin for waste/environmental operations. Deliver a flexible, accurate admin service across multiple teams. Maintain workflows … follow correct payment processes. Contribute to service improvements and process efficiencies. Liaise with internal teams, external stakeholders, and members of the public. Provide occasional support across other sites or functions if required. Requirements: Minimum 5 GCSEs including Maths and English. Strong admin experience, ideally in a busy, multi-team More ❯