world's largest enterprises, service providers, financial and educational institutions, government entities, and consumer brands-to create, secure, and operate applications that deliver extraordinary digital experiences. Overview of EMEA TechnicalSupport Engineer role Do you enjoy problem-solving? Are you inspired by helping organizations across the globe? If so, we have just the job for you. Join F5 … s team of Network Support Engineers as we accelerate our efforts to power and protect applications of every description and across every conceivable environment. So, if you've got a curiosity to learn new technologies, a passion for troubleshooting and a desire to work with innovative technology solutions, we'd love to hear from you. Working as one of … our team opens lots of career development opportunities and unlocks a multitude of domains to specialize in. Your day-to-day activities will include: Providing Level 2 technicalsupport to resolve hardware and software issues related to F5 products. Maintaining excellent customer communication, including project status, plan-of-actions, and resolution steps. Providing F5 customers and partners with More ❯
Social network you want to login/join with: First Line TechnicalSupport, Saint Helens col-narrow-left Client: PHOENIX Medical Supplies Limited Location: Saint Helens, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: abf8fbc81dd0 Job Views: 6 Posted: 25.06.2025 Expiry Date: 09.08.2025 col-wide Job Description: Description Job Title: 1st … Line TechnicalSupport Location: Runcorn Working Pattern: Monday to Friday – , hours per week About Us: At Phoenix Medical Supplies, we pride ourselves on delivering top-class, business-relevant solutions to the UK healthcare industry. Join us and be part of a team that makes a difference. Key Responsibilities: Provide incident management, request fulfilment, and access management services following … IT Service Operation. Ensure compliance with relevant IT and Data Security standards and policies. Monitor key business systems for performance and availability, managing infrastructure and applications proactively and reactively. Support Platform Specialists with client and server patching as needed. Create and maintain knowledgebase articles and documentation. What We’re Looking For: Experience in an IT field role; exposure to More ❯
TechnicalSupport Engineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is great - our … and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service More ❯
TechnicalSupport Engineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is great - our … and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service More ❯
TechnicalSupport Engineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is great - our … and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service More ❯
Peterborough, England, United Kingdom Hybrid / WFH Options
Chart Industries, Inc
Peterborough , England, United Kingdom, PE4 5HG Company: Chart Industries The Role If you're looking for a role where you can make a difference in critical industries, then a TechnicalSupport Engineer position focused on steam turbines, reciprocating compressors, and auxiliary gearboxes could be for you. This dynamic role offers the opportunity to leverage your deep technical knowledge in areas of rotating machinery and control systems. In this role you'll be providing support to our internal Aftermarket team, Field Service Engineers and directly to our customers on a variety of technical issues related to our products. You'll not only troubleshoot issues but also play a pivotal part in proactive maintenance strategies and … learning, and want to contribute to the long-term reliability of products around the world, this role provides an exciting and rewarding career path. The main purpose of the TechnicalSupport Engineer is as follows; Support the business and its customers in providing technicalsupport both internally and externally. To ensure the highest levels of More ❯
and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service … to other parties by supporting the development and training needs of individuals. Who you are: This role would be ideal for an organized, proactive and diligent 1stLine Support Engineer. This is a great opportunity for someone looking to grow in the field of IT support! The 1st Line Support Engineer role would suit someone who enjoys problem More ❯
Warwick, Warwickshire, West Midlands, United Kingdom
Telent Technology Services Ltd
and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service … to other parties by supporting the development and training needs of individuals. Who you are: This role would be ideal for an organized, proactive and diligent 1 st Line Support Engineer. This is a great opportunity for someone looking to grow in the field of IT support! The 1st Line Support Engineer role would suit someone who More ❯
and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service … to other parties by supporting the development and training needs of individuals. Who you are: This role would be ideal for an organized, proactive and diligent 1st Line Support Engineer. This is a great opportunity for someone looking to grow in the field of IT support! The 1st Line Support Engineer role would suit someone who enjoys More ❯
Make your mark at the world's largest HVAC company Daikin Applied is seeking a full-time Technical Response Center Analyst II Controls to provide prompt, accurate technical advice to sales representatives, customers and service groups regarding the application, operation and maintenance of HVAC equipment. Generates and manages casework through SalesForce.com CRM. Promotes the collection, fabrication and retention … of technical resources. Encourages exceptional product quality in design, manufacturing, application and service. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor! Location: Remote US What you will do: Manages large amounts of incoming calls and emails Promptly and accurately enters all incoming requests within Salesforce CRM. Maintains communication … Other duties as assigned What's in it for you: The ability to make an impact and shape your career with a company that is passionate about growth The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best Minimum Qualifications: High School diploma 5+ years HVAC More ❯
role will report to the CS Manager while working closely with the Head of Infrastructure. You will assist in the day-to-day management of our infrastructure and provide support to the service desk. Your responsibilities will include managing patching and endpoint security, administering Active Directory for user and group management, and ensuring the proper handling and renewal of … tasks such as server migrations, security patches, and infrastructure maintenance tasks outside of standard working hours. Key Responsibilities: Assist with the daily management of infrastructure operations Troubleshoot and resolve support cases, including memory issues and server crashes Manage patching and endpoint security for all devices Administer Active Directory for user and group management Work closely with internal teams to … maintain system stability and performance Provide internal support for hardware and software related issues Develop and implement Security Solutions for supported systems Preferred Skills: Experience with AWS systems Proficiency in Linux/Unix environments Knowledge of PostgreSQL databases Experience in Windows administration and endpoint management Strong knowledge of Active Directory and patch management Familiarity with SSL certificates and managing More ❯
Are you passionate about technology and troubleshooting? I am currently seeking a skilled TechnicalSupport Engineer to join a dynamic technicalsupport team.This exciting role offers the opportunity to provide expert 1st and 2nd line support, working within defined SLAs, while being involved in the deployment, configuration, and integration of cutting-edge software. Key Responsibilities … for the TechnicalSupport Engineer: Provide direct application support and consult on software implementation. Manage service requests and support tickets within SLA timelines. Assist in software installations, upgrades, and telephony system integrations. Troubleshoot system errors and performance issues. Build and maintain strong customer relationships, offering advice and recommendations on software use. Document knowledge and create internal … procedures. Assist with licence management and CRM maintenance. Key skills for the TechnicalSupport Engineer: Experience : 3+ years in a Level 2 (and potentially Level 3) TechnicalSupport role. Experience in contact centre support is highly desirable. Skills : Strong troubleshooting, diagnostic, and technicalsupport skills, with experience in Windows platforms, SQL Server, Active More ❯
Technical Energy Support Engineer/BMS Engineer Based in Yorkshire, my client, a Global Energy Organisation, is looking to recruit 2 Technical Energy Engineers/BMS Engineers to work on-site. Responsibilities include providing technicalsupport to customers and project team members, focusing on reactive queries raised to the Site Support Manager. Key duties … The full job description is available upon application and discussion. The ideal candidate will have a relevant Degree (though work experience is preferred), experience as a BMS Engineer or TechnicalSupport Engineer in the energy sector, and: Exceptional communication skills Strong problem-solving skills The company offers an excellent benefits package and a great working environment. Please apply More ❯
TechnicalSupport and Operations Engineer | SaaS/Software Consulting A specialist construction cost engineering practice with expertise in infrastructure and SaaS solutions is looking to hire a TechnicalSupport and Operations Engineer to join their team in Warrington, Cheshire. About the Role: As a TechnicalSupport and Operations Engineer, you will act as a … bridge between clients and technical teams, resolving complex issues and contributing to system and process improvements. Your work will impact client satisfaction and operational efficiency. Responsibilities: Client Advocacy: Support clients and foster positive relationships. Problem Solving: Collaborate with teams to diagnose and resolve technical issues. Operational Support: Participate in service reporting, incident management, and service improvements. … Technical Troubleshooting: Use software skills to troubleshoot client-reported issues within SLAs. System Maintenance & Security: Ensure compliance, data migrations, and security. Automation & Optimization: Automate processes and improve client engagement. Incident Management: Use ticketing systems like Jira for incident tracking and resolution. Qualifications and Skills: Excellent communication skills, able to explain technical concepts clearly. Strong analytical skills for problem More ❯
Gerrards Cross, Buckinghamshire, England, United Kingdom
Service Care Solutions - Housing
Job Title: 2nd Line TechnicalSupport Analyst Hours: 35 Hours Per Week Type: Permanent Location: Buckinghamshire, Gerrards Cross, SL9 (100% office-based - Candidate MUST be able to drive and live under 45 mins away) Salary: 32,000 – 37,000 We’re seeking a TechnicalSupport Analyst to join our clients experienced technical team. You will … be providing 2nd line support to Local and international clients, helping to maintain and optimise mission-critical software systems. This is a fast-paced, phone-based support role requiring a proactive and technically confident individual. Key Duties and Responsibilities: Handle incoming support calls and tickets, responding within agreed SLAs Troubleshoot application and technical issues using SQL … Windows OS, and database tools Escalate unresolved problems to the development team and follow through to resolution Use Jira to manage and close support issues Install and configure applications for new clients Deliver remote training sessions and provide onboarding support Test bug fixes before release to customers Contribute to continuous improvement in support processes Essential Skills & Experience More ❯
Technical Sales & Support Engineer - RF & Microwave We are looking for a Technical Sales & Support Engineer to assist customers with RF & microwave solutions while driving new business opportunities across the UK and Ireland. This role involves working with clients in defence, aerospace, satellite communications, scientific research, and industrial sectors, providing both technical expertise and commercial support. … Key Responsibilities Provide technical advice and support to customers on RF & microwave products Build and maintain strong relationships with existing clients Identify and develop new business opportunities Conduct product demonstrations, training sessions, and technical presentations Work alongside engineering and sales teams to create tailored solutions Attend trade shows, industry events, and on-site meetings to promote products … Prepare technical documentation, proposals, and quotations Skills & Experience Background in RF, microwave, or electronics engineering Understanding of RF components, systems, or telecom infrastructure (DAS, RAN, amplifiers, etc.) Strong communication skills with the ability to explain technical concepts to customers Analytical and problem-solving mindset Self-motivated and comfortable with travel and independent work HNC/HND/Degree More ❯
Contract - 6 Months initial - Inside IR35 - 1st and 2nd Line - Great Customer Service Essential - Onsite nr Worcester - £280 - 300 per day We are hiring for a technicalsupport analyst to join a business that have grown recently. You will need to be able to drive as the site is only really accessible by car and the role is … onsite 5 days per week. You will be joining a team that have some good technical experience and need someone with strong M365 experience, networking and Endpoint but also someone that really understands processes and process improvement. This role is delivering a brilliant customer service to the internal stakeholders, so you'll need to be the face of IT … the business have experienced the solutions that are in place and sometimes imperfect and need resolutions so someone that is inquisitive and has a problem mindset would be helpful. Technical skills are O365, Endpoint and some networking really and then the customer support piece in addition to this. Please apply now for more information. Please note it is More ❯
TechnicalSupport Engineer/Field & Remote Support EngineerLocation: Redruth, Cornwall, UKFull-Time, PermanentAs a TechnicalSupport Engineer/Field & Remote Support Engineer you will play a key role within the Global TechnicalSupport Team, providing high-quality 1st and 2nd line support for a worldwide customer base across a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering.Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes assisting with training and mentoring other team members … and supporting the shift Team Lead with operational guidance.Key Responsibilities of TechnicalSupport Engineer/Field & Remote Support EngineerRespond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded.Provide 2nd line technicalsupport across multiple systems and services using multi-carrier bearers (Ka/Ku/L Band, LTE), bespoke More ❯
Social network you want to login/join with: TechnicalSupport Specialist, London (Wembley) Client: PIE Recruitment Location: London (Wembley), United Kingdom Job Category: Other EU work permit required: Yes Job Views: 4 Posted: 28.04.2025 Expiry Date: 12.06.2025 Job Description: Graduate TechnicalSupport Executive - HR Software Progression potential to Customer Success Route into the world of … for a graduate with some basic work experience, or someone with no degree but 1-2 years experience in desktop support. You will work within a growing team to support customers with software and hardware issues as a 1st line agent. The Company A pioneer in SaaS workforce management and access control solutions, with over 30 years’ experience, helping … thousands of organizations across EMEA operate more efficiently, save money, and ensure safety. The Role As part of the TechnicalSupport Team, you will handle reactive and proactive customer activities, acting as the primary contact via phone and email for support queries. You should be comfortable working in a team and possess strong interpersonal skills. The successful More ❯
Cambridge, Cambridgeshire, England, United Kingdom
REDTECH RECRUIT
TechnicalSupport Engineer A brilliant opportunity for a technically-minded individual to join a pioneering deep-tech company as a TechnicalSupport Engineer, working with innovative imaging technology. This role offers the chance to get hands-on with complex systems, providing high-level technicalsupport to a wide variety of customers both in the … with regular travel to Oxford and occasional national/international travel Salary: £40,000 – £50,000 per annum 10% bonus equity options healthcare, pension, and other benefits Requirements for TechnicalSupport Engineer: A degree in Electrical Engineering, Physics, Computer Science or a related technical field At least 2 years of experience in a technicalsupport or engineering role Experience developing or supporting advanced imaging or camera systems (infrared experience a plus) Strong communication skills with a proven ability to convey complex technical concepts to a range of audiences Comfortable producing technical documentation, user guides, and support materials Familiarity with networking concepts and IT infrastructure Proficiency in relevant programming or scripting tools More ❯
TechnicalSupport Engineer/Field & Remote Support Engineer Location: Redruth, Cornwall, UK Full-Time, Permanent As a TechnicalSupport Engineer/Field & Remote Support Engineer you will play a key role within the Global TechnicalSupport Team, providing high-quality 1st and 2nd line support for a worldwide customer base across … a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes assisting with training and … mentoring other team members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of TechnicalSupport Engineer/Field & Remote Support Engineer Respond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technicalsupport across multiple systems and services using multi-carrier bearers (Ka More ❯
TechnicalSupport Engineer - Holborn London As a TechnicalSupport Engineer you will have at least 2 to 5 years hands-on experience in Technical Support. You will provide effective, high-quality technicalsupport to the Company's rapidly growing global customer base. The TechnicalSupport Engineer is a natural problem solver … who is able work patiently and efficiently with hundreds of customers, exponential traffic growth and millions of impressions per month. The role will involve supporting both technical and non-technical end users, while also contributing to programming and documentation projects, as required. This is a great position for someone early in their Development career: you have some experience … and thrives in a fast-paced environment. Shows initiative; works hard and leads by example as part of a greater team. Brings new ideas to the table about the support process and architecture; is able to implement them if needed! Great organization skills and ability to plan ahead. Must be a creative problem solver; able to think outside the More ❯
A brilliant opportunity for a technically-minded individual to join a pioneering deep-tech company as a TechnicalSupport Engineer, working with innovative imaging technology. This role offers the chance to get hands-on with complex systems, providing high-level technicalsupport to a wide variety of customers both in the UK and internationally. If you … to Oxford and occasional national/international travel Salary: £40,000 – £50,000 per annum + 10% bonus + equity options + healthcare, pension, and other benefits Requirements for TechnicalSupport Engineer: A degree in Electrical Engineering, Physics, Computer Science or a related technical field At least 2 years of experience in a technicalsupport or engineering role Experience developing or supporting advanced imaging or camera systems (infrared experience a plus) Strong communication skills with a proven ability to convey complex technical concepts to a range of audiences Comfortable producing technical documentation, user guides, and support materials Familiarity with networking concepts and IT infrastructure Proficiency in relevant programming or scripting tools More ❯
London, England, United Kingdom Hybrid / WFH Options
iCXeed
As a Level 1 TechnicalSupport , you’ll be responsible for providing frontline support across various IT systems — with a strong emphasis on backup management, remote monitoring, and Microsoft environments. You will work closely with senior engineers and follow structured escalation procedures, ensuring timely and accurate resolution of incidents and requests. Key Responsibilities: Backup & Data Protection Tools … Exchange and SharePoint O365 backup jobs, perform health checks, and restore data. Cove Data Protection : Deploy agents, manage backup schedules, perform health checks, and restore files. Remote Monitoring & Endpoint Support N-Central (EVOPs) : Deploy and install agents, enable AV Defender, use Take Control for remote support. Operating System & Server Support Windows Workstations : Troubleshoot user issues, perform updates, and … configure local settings. Windows Server/Active Directory : Manage AD user accounts, apply/troubleshoot Group Policies. Qualifications: 1–2 years of experience in a technicalsupport, IT helpdesk, or system administration role Working knowledge of backup and monitoring tools (e.g., StorageCraft, Arcserve, N-Central, Cove) Familiarity with Windows-based environments (workstations and servers) Basic understanding of Active More ❯
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
As a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and Product TechnicalSupport Specialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technicalsupport, Customer support, CAR & FAR support. The role is … based in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities Product Support, TechnicalSupport, IT support and Customer support CAR + FAR Analysis support Product presentation skills Customer visits (Online + F2F meetings More ❯