My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2ndline IT Support to Windows Desktop and associated applications. You will be 2ndlinesupport on Servers and Application Services as well … as providing escalation point for 1st LineSupport team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server more »
York, England, United Kingdom Hybrid / WFH Options
Hays
2NDLINE IT SUPPORT MULTIPLE 3 MONTH CONTRACTS HYBRID WORKING YORK HQ DAY RATE - £170.00 - £200.00 UMB (INSIDE IR35) Your new role Multiple opportunities for 2ndLine IT Support Candidates to be hired on an initial 3 Month Contract for … a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and reporting against SLAs Windows 10 support in a domain environment Hardware & peripherals troubleshooting & support Software troubleshooting & support Active Directory administration Understanding of TCP/IP networks … Microsoft Office 2016 Suite VPN troubleshooting & support What you'll get in return The initial Contract will be for a 3 Month Period - there are multiple vacancies. The Day Rate is between £170.00 to £200.00 - UMB Co (Inside IR35). Full shift pattern details available on request. more »
Title: 2ndLineSupport Engineer Location: Bristol Salary: £28,000 to £30,000 My Client are looking for a 2ndLineSupport analyst to join their growing team. What we are looking for someone with: Experience supporting Windows Desktop and more »
Job title: 2ndLineSupport Technician Salary: up to £36k + Bonuses Location : Wymondham My client is a driven and successful company, and they are looking for a 2ndlinesupport Technician to join their team. This role requires someone more »
We are looking to recruit an experienced 2ndlinesupport engineer who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology improvements. To be a success in this role will … have a broad technical skill base and be able to provide 1st and 2ndlinesupport in an SME environment. You will have a good knowledge of Windows/Azure, Active Directory, Exchange and M365. A working knowledge of networking with the ability to troubleshoot more »
Berkshire - Surrey, Guildford, Surrey, United Kingdom
hireful
Are you an IT Support professional looking for your next career opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services … to the education industry? You will work on site within schools, ensuring that IT systems and services are always available. You will be providing 2ndLine IT Support as well as manging key accounts, being the bridge between the schools and the business. This is … Working hours: Mon-Fri 8am-4:30pm What you will bring to the role: Previous experience in an IT Support, preferably to 2ndLineSupport role. Experience of working within a school, academy or College would be very highly desired and advantageous. Previous more »
Are you an IT Support professional looking for your next career opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services … to the education industry? You will work on site within schools, ensuring that IT systems and services are always available. You will be providing 2ndLine IT Support as well as manging key accounts, being the bridge between the schools and the business. This is … Working hours: Mon-Fri 8am-4:30pm What you will bring to the role: Previous experience in an IT Support, preferably to 2ndLineSupport role. Experience of working within a school, academy or College would be very highly desired and advantageous. Previous more »
2ndLine Hardware Support Duration: 2 Months (possible extension) Day Rate £160 per day Inside IR35 Onsite 5 days a week in Doncaster (sometimes to Preston site) - 8-5pm - Monday to Friday Join our dynamic ICT team as we embark on an exciting mobile … refresh project. We're seeking a proactive and dynamic individual to provide temporary 2ndlinesupport assistance. This is an excellent opportunity to work both independently and collaboratively, supporting hardware and software for Samsung Android tablets and phones using Intune. Key Responsibilities: Provide basic Level … support, including greeting walk-in customers and logging faults. Troubleshoot and configure computer and mobile hardware/software. Offer remote support for software fault finding and resolution. Set up laptops for new users. Log cases promptly within the helpdesk system and update spreadsheets. Escalate problems when more »
energy, and transport sectors. The Role: Your position will see you working directly with end users at all levels of the business to offer 2ndlinesupport to resolve a range of IT issues. You will also be looking to identify and implement changes to … maximise the efficiency from the IT system. Your Responsibilities: Resolve IT escalations raised by the 1st line team either face to face or remotely in a timely and professional manner. Conduct software reviews to identify system upgrades, run diagnostics and perform upgrades. Implement … changes to data, disaster recovery and back up procedures and document all technical specifications. Experience required: Worked in a customer facing System Administrator or 2ndLineSupport role and display strong communication skills. Supported users in an Azure environment to set up new groups, configured more »
2ndLineSupport Engineer (VIP Support) Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with … a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess … all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate more »
Manchester Area, United Kingdom Hybrid / WFH Options
Understanding Recruitment NFP
Senior 2ndLine Engineer Salary: £43,000 + £10k pension contirbution Location: Manchester(Hybrid) Large Pension Contribution, Annual Leave, Government Benefits, Internal Progression and Exciting projects to work on I'm currently working with an NHS trust based in the Manchester area who are looking for someone … with strong knowledge of the windows & Microsoft environment, Networking, Powershell, some SQL knowledge & Linux to join as a senior 2ndLine Engineer. The successful applicant will join a well-established IT team to support with projects and development of the trusts Infrastructure capabilities. As the … Senior 2ndLine Engineer you will be heavily involved in infrastructure projects across the trust, reviewing current infrastructure whilst being able to advise and recommend best ways forward. The Engineer will benefit from a very strong work-life balance that includes flexible, hybrid working and great opportunities more »
A 1st/2ndLine … Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some secondlinesupport and escalation of helpdesk tickets to their customer base, working to specific SLA’s Providing incident management & stakeholder facing communication … for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLA’s Qualifications/Skills required You do not need more »
IT Support Engineer with 2ndLinesupport experience required for my leading IT MSP client based in Central London. IMPORTANT INFORMATION: 1- The salary on offer is between £30k -£35k basic - no more than £35k will be offered so do not apply if … months and then from month 7, hybrid working - 3 days in the office and 2 days per week working from home. Do you have 2ndLine IT Support skills? Would you be interested in working for a leading UK IT MSP based in Central London … industry technologies? Main responsibilities: - Assisting with new client onboarding and ensuring all technical requirements are covered and documented. - Project delivery. - Escalation for 1st line team. - The ability to discuss technical matters with clients in a way they will be able to understand. - Be able to work independently as more »
DK Recruitment are seeking 2ndLineSupport Engineer to join our client who are a leading managed service provider looking to expand their 2ndline service desk team. They heavily promote organic growth and this role has progression into the 3rd Line team. We are looking for a minimum of 3 years IT support experience working on a service desk, ideally for a MSP but this isn't essential. Experience/Duties Experience supporting Windows Servers, O365, Azure AD, Intune and general Network administration and troubleshooting, TCP/ more »
Title of Job Digital Workplace Analyst/2ndLineSupport Analyst The Digital Workplace team are the main team responsible for managing user incidents and service requests relating to the digital workplace environment (laptop/desktop, mobile, user management, printing, audio-visual/teleconferencing) including … providing technical support for offices and sites. The role of the Digital Workplace Analyst is to provide remote and on-site assistance to IT service users, acting as the main point of contact for the notification and management of digital workplace incidents and service requests, ensuring delivery of … end-user IT services through consistent application of internal processes and clear communications. Key Accountabilities IT Service Delivery • Provide remote and desk-side support and assistance to employees (users) with regard to IT services provided by the UK IT department • Ensure that all calls are logged in the more »
This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as a SecondLineSupport Engineer based on a highly secure site near Reading. SecondLineSupport Engineer Summary: As the … SecondLineSupport Engineer you will join the existing team responsible for providing desktop and breakfix support and technical assessment to over 7,000 end users on site. Other tasks include: Speaking with suppliers to get pricing Active Directory including password resets Building laptops … Critical illness Healthcare Dental Holidays - 23 days with option to buy and sell Childcare vouchers Yearly pay reviews Health cash plan If the SecondLineSupport Engineer role is of interest please apply now more »
Employment Type: Permanent
Salary: £30000 - £33000/annum + benefits and £2000 DV allowance
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
2ndLineSupport Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part … of a growing Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is … leader working to solve the worlds toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The companys 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and more »
Eastbourne, East Sussex, South East, United Kingdom
Ernest Gordon Recruitment
IT Support Technician ( MSP ) Eastbourne £25,000 - £35,000 + Internal Training + Progression + Benefits Are you an IT Support Technician looking to work an exciting up and coming IT and Cloud Solutions company with big expansion plans for the future? Do you want to … as well as SMEs across the country. In the role, the successful IT Support Technician will be working on providing 1st and 2ndlinesupport to the company's broad range of clients. Operating from a service desk, you will be one of … with the business and they continue to build themselves as one of the go-to MSPs in the country. The Role: Providing 1st/2nd IT and Technical Support to clients Operating and managing the IT Service Desk Office based The Person: Background as an IT Supportmore »
Sharp IT Services has an excellent new career opportunity based in Mayfair, London for a On-Site 2ndLineSupport Engineer position. Key Responsibilities The On-Site 2ndLine Engineer will be based at one of our client sites and will assist … with the day-to-day IT support for the client alongside a remote Helpdesk Team. An average day will be diverse and offer an opportunity to learn a multitude of technologies, by investigating and resolving a variety of requests working closely with the Helpdesk Team. Own, update and … in personal and team development to increase technical proficiency and increase productivity. Skills and Qualifications Technical knowledge and experience of IT and IT support with on-site experience. Intermediate knowledge of Microsoft Server and Desktop Operating Systems. Intermediate knowledge of Microsoft Cloud Technologies (365 and Azure) Excellent written more »
Havant, Hampshire, South East, United Kingdom Hybrid / WFH Options
Mexa Solutions
Not just another 2ndline support role. But when where youre seen as one of the most experienced in the team. The go-to person for helping with any issues/technical advice. Youll be the person that people look up to. But is that enough? Well why not … get involved in ad hoc projects and site visits for support & deployment? All whilst working with the latest & greatest technologies. For a growing IT Service Provider who have acquired 6 new clients in 2024 and are happy to offer 40% remote working. Growth of their staff is important … Analyst, who has strong experience of supporting users at a 2ndline support level, ideally in a Managed Service environment This 2ndLineSupport Analyst position is looking to start ASAP, will be based near Havant, Hampshire (40% home based after a more »
Lichfield, Staffordshire, West Midlands, United Kingdom
RECRUIT123 LIMITED
is office based. Applications are welcome from people who live within South East Staffordshire.** This is a great opportunity for a 2 nd Line IT Support Technician to work in a small, cohesive and well established team of experts. They are an IT support … incident response. A competitive salary and a great working environment is on offer here. What we need from you as a 2 nd Line IT Support Technician: 2yearsexperience as a 2 nd Line IT Support Technician Able to thrive in a fast … Server and Cloud technologies Have excellent analytical skills and a determination to work through problems Responsibilities and duties: Dealing with mainly 2 nd line technical support issues and some 3 rd linesupport issues raised through the helpdesk Visits as required to more »
2ndLineSupport (step up opportunity) Devon and Cornwall (Car provided) Salary to £27,000 + Pension Must be eligible for SC Clearance This is a good opportunity for anyone with IT Support experience looking for a step up in technical level, while … working for one of the worlds most recognisable defence consultancy firms. You should have experience across the basics of Windows infrastructure support, a good manner both over the phone and in person, as well as a full UK driving licence. You must also be eligible for security clearance more »
1st/2ndLine Support Technician £25,000 - £30,000 + Bens The Fortune Group are recruiting for a 1st/2ndLine support Engineer to join an MSP based in Kent. Suitable candidates will be skilled and a motivated individual with a passion for … technology and a wish to provide exceptional customer support. The role is predominantly based in the Office near to Maidstone. Responsibilities: Provide 1st/2nd linetechnical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers. Assist customers with … service, focusing on client satisfaction and issue resolution. Install networking/Desktop equipment at client sites. Requirements: Previous experience in a similar 1st/2ndlinesupport role. Strong technical skills and ability to troubleshoot software and hardware issues. Knowledge of operating systems such as more »
IT Support Engineer - 1st & 2ndLine - EC2 - £40-50K A specialist UK investment firm with fantastic benefits are recruiting for a IT Support Engineer to join their IT team in their Central London based headquarters. The Service Desk Engineer will be dealing … with 1st/2nd issues, triaging and closing tickets and providing general IT Support to the business. The Service Desk Engineer will provide technical support and administration for all end-user software, hardware, and connectivity. The Service Desk team works closely with the System Engineers … individually ***Excellent communication skills, both written and verbally, ability to communicate in both technical and non-technical terms. IT Support Engineer - 1st & 2ndLine - EC2 - £40-50K more »
2ndLine Infrastructure Engineer - M365 AND Microsoft Technologies My client are an energy company on a path to reduce the carbon footprint of large scale energy users. ROLE As a key member of the technical team, you will provide operational support to end users at … all levels and our software development team. Your role will serve as an escalation point for all IT support and DevOps queries. You will support over 170 end users across various geographical locations. Your responsibilities will include maintaining and monitoring IT systems such as remote working … email, phone, or face-to-face. Monitor and update the ticketing system to highlight overdue or unresolved tickets. Identify issues and guide first-linesupport or end users through the necessary steps for resolution. Collaborate with the IT manager and wider technology team to address recurring more »