are met or exceeded. Conduct root cause analysis of application issues and create corrective action plans following the ITIL framework for incident, problem, and change management. Draft requirements and documentation for business change processes and third-party development. Maintain and manage a knowledge database of issues and their … their implementation. Experience: Proven experience supporting business-critical applications and customer-facing web applications. Strong client-facing focus with exceptional customer service and relationship management skills. Solid understanding of data, information analysis, and reporting, with analytical skills to uncover underlying issues. Ability to explain complex issues, solutions, and ideas … operating systems, Microsoft Office, MS Dynamics, database skills (SQL), scripting languages (PowerShell, Python), application programming interfaces (APIs), and cloud-based applications. Familiarity with project management methodologies such as Agile and PRINCE2 is a plus. Qualifications: Minimum GCSE standard (or equivalent) in Mathematics and English Language. ITIL v3 (or higher More ❯
london, south east england, united kingdom Hybrid / WFH Options
CMS Distribution
4. System Integration, Data Governance & Compliance Support IT and People Operations in maintaining data flows between SuccessFactors and other systems (e.g. payroll, benefits, identity management). Follow data governance practices to help ensure GDPR compliance and accurate People Operations records. Perform regular checks to maintain consistency across platforms and … Internal Communications on platform updates, user permissions, and content layouts. Raise any issues or opportunities for improvement through the appropriate channels. 6. HRIS Helpdesk Management Operate the HRIS helpdesk, managing incoming queries and ensuring timely and helpful responses. Use a ticketing or tracking system to categorise and prioritise support … Information Systems, or a related field. Additional training or certification in SAP SuccessFactors or HR systems administration is desirable. Courses or qualifications in data management, analytics, or project coordination are an advantage. Required experience: 4+ years of HRIS experience, with at least 1-2 years in a SuccessFactors environment. More ❯
Services Consulting - London, UK Apply locations GB - London time type Full time posted on Posted 2 Days Ago job requisition id 29266 Job Family : Management Consulting Travel Required : Up to 75%+ Clearance Required : None What You Will Do : Consultants have responsibility for client management, solution implementation and … you will follow a clearly defined career path and continue to deepen your specialized industry knowledge and consulting skills. As you hone your project management skills, leadership abilities, and the aptitude for managing multiple workstreams, you will have the opportunity to progress tothe Senior Consultant level. What You Will … consultant or in the industry. Bachelor's degree. Ability to thrive in a fast-paced challenging client focused environment where priorities and scope may change quickly. Knowledge and experience with one or more of the following areas: Banking regulations and compliance; Operational improvement and effectiveness; Technology strategy, governance, and More ❯
work winning activity, helping to develop deeper, more insightful relationships with clients. Identifies and develops operational best practice and raises the standard in bid management and production across the business. You'll be responsible for: Collaborating with the Head of Bids on priorities/requirements for the team, contributing … department's overall resource planning and people development strategy, ensuring governance (e.g. Go No-Go, Golden Rules Review etc.) is in place. Providing performance management, technical development, and coaching. Providing comprehensive technical and functional expertise, engaging and influencing senior stakeholders across the business, developing and maintaining both internal and … networks such as the APMP. Working collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work. You'll need to have: Strong organizational and project management skills. More ❯
investment alpha and grow their business. SS&C Eze delivers cutting-edge cloud, mobile, and on-premise solutions to maximize efficiencies across trade order management, execution, compliance, commission management, portfolio accounting, and investor accounting. From start-up and emerging funds to the most recognized and established institutions, SS … with the ultimate goal of creating delighted and referenceable clients. In addition to this, you will drive continuous improvement within SS&C's Project Management team, and act as a mentor for more junior staff. Requirements 10+ years of experience in investment finance or adjacent industries. 5+ years of … experience leading complex business transformation projects, preferably with external client stakeholders. Deep understanding of project management practices, with experience in using project management, ERP and CRM software. Demonstrable ability to communicate with and present to stakeholders of all levels, up to and including C-Suite. Knowledge of EMS More ❯
countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship … Solid business knowledge across equities flows. Creative and enthusiastic problem solver with an analytical, detail-focused mindset. Rigorous approach to testing/certification and change management. Team-player, natural collaborator and relationship builder. Strong and thorough communicator to all clients and stakeholders, be they internal or external, business or More ❯
business teams. The role is based in London and will report to the Head of Talent & Learning Solutions. Core responsibilities Oversee day to day management of our common talent acquisition solution portfolio that support our attraction, sourcing, recruitment, applicant tracking, and transition to hire processes as well as future … Lead on functional and technical feasibility studies, drive impact analysis and solution proposals including scoping of time & effort. Solution build (configuration) in support of change requests and quality assurance testing. Manage new releases, orchestrating the related testing and change management. Maintain the master functional knowledge database and associated … user guidance materials. Oversee day to day support; manage service, change requests, defects tickets and queries. Oversee triage and maintaining the agreed SLAs and appropriate reporting. Where needed, manage the experimentation and introduction of new talent acquisition ways of working, leading the user experience, process design, functional configuration and More ❯
designprinciples and user experience best practices is essential to create seamlessand intuitive quote-to-cash processes OPPORTUNITIES You will own the end-to-end management of Conga solutions, ensuring alignment with business requirements and best practices. You will leadsystem enhancements, integrations, and optimizations to improve quote-to-cashprocesses You … enhance the user experience You should have proficiency in Salesforce CRM and its integration with CPQ/Conga solutions. You should have excellent project management skills, with the ability to prioritize and execute multiple initiatives. You should have strong problem-solving and analytical skills, with expertise in process automation … the ability to collaborate across IT, Sales, Finance, and other key stakeholders. You should have extensive experience in business process analysis, documentation, training, and change management. You should have ability to thrive in a fast-paced environment and drive continuous improvements. Why Join Us Be part of a dynamic More ❯
ensure quality and performance. Your role will also involve leading feature demos and UAT sessions, providing post-implementation support to drive adoption and successful change management. You'll act as a key point of contact for business users, troubleshooting issues, escalating concerns as needed, and providing first-level support … for bug fixes and system inquiries. Oversee data integrity and reporting by developing dashboards, maintaining best practices, and ensuring high-quality data management . You will also support data migration efforts, construct and validate SOQL queries, and establish processes that enhance data accuracy and accessibility for business users. What More ❯
investment alpha and grow their business. SS&C Eze delivers cutting-edge cloud, mobile, and on-premise solutions to maximize efficiencies across trade order management, execution, compliance, commission management, portfolio accounting, and investor accounting. From start-up and emerging funds to the most recognized and established institutions, SS … with the ultimate goal of creating delighted and referenceable clients. In addition to this, you will drive continuous improvement within SS&C’s Project Management team, and act as a mentor for more junior staff. Requirements Previous experience in investment finance or adjacent industries. Previous experience leading complex business … transformation projects, preferably with external client stakeholders. Deep understanding of project management practices, with experience in using project management, ERP and CRM software. Demonstrable ability to communicate with and present to stakeholders of all levels, up to and including C-Suite. Knowledge of EMS, OMS and IBOR/ More ❯
investment alpha and grow their business. SS&C Eze delivers cutting-edge cloud, mobile, and on-premise solutions to maximize efficiencies across trade order management, execution, compliance, commission management, portfolio accounting, and investor accounting. From start-up and emerging funds to the most recognized and established institutions, SS … with the ultimate goal of creating delighted and referenceable clients. In addition to this, you will drive continuous improvement within SS&C’s Project Management team, and act as a mentor for more junior staff. Requirements Previous experience in investment finance or adjacent industries. Previous experience leading complex business … transformation projects, preferably with external client stakeholders. Deep understanding of project management practices, with experience in using project management, ERP and CRM software. Demonstrable ability to communicate with and present to stakeholders of all levels, up to and including C-Suite. Knowledge of EMS, OMS and IBOR/ More ❯
investment alpha and grow their business. SS&C Eze delivers cutting-edge cloud, mobile, and on-premise solutions to maximize efficiencies across trade order management, execution, compliance, commission management, portfolio accounting, and investor accounting. From start-up and emerging funds to the most recognized and established institutions, SS … with the ultimate goal of creating delighted and referenceable clients. In addition to this, you will drive continuous improvement within SS&C’s Project Management team, and act as a mentor for more junior staff. Requirements Previous experience in investment finance or adjacent industries. Previous experience leading complex business … transformation projects, preferably with external client stakeholders. Deep understanding of project management practices, with experience in using project management, ERP and CRM software. Demonstrable ability to communicate with and present to stakeholders of all levels, up to and including C-Suite. Knowledge of EMS, OMS and IBOR/ More ❯
The post holder will work with the organisation to understand the change needs and assess the impact of those business changes on process, people, data, and systems. Full Time/Fixed Term Contract for 12 months Closing Date: Our offer to you We pride ourselves in being a great … the charity's data maturity by leading a new data strategy. Job Summary The post holder will work with the organisation to understand the change needs and assess the impact of those business changes on process, people, data, and systems. In this capacity, the post holder will help to … to deliver an eCommerce Website Replatform to SaaS solution and associated Universal MyAccount Area, support with mapping end-to-end system integrations including data management and migration, and aligning wider business process change with the adoption of new systems and new ways of working. The applicant must therefore More ❯
to build relationships with key stakeholders in the business, leading by example at all times.. They will have a proven track record of implementing change to both technology and processes in order to provide measurable continual service improvement. Our customer are in the midst of a transformation to a … goals and other business projects • Delight the business with innovative ideas, implementing forward thinking technological trends and work-enhancement capabilities • Manage and communicate technological change within the team, business and key stakeholders • Operate strategically alongside the Technology leadership team • Budget management, managing stock levels of equipment and licenses … Responsible for all assets, as part of our asset management process. • Managing ad-hoc projects • Managing our onsite printer fleet (70+ printers) Skills/Attributes • Empathises with colleagues frustrations; capable of dealing with colleagues in a calm, professional and effective manner. • Adaptable to rapidly changing work conditions, as the More ❯
to build relationships with key stakeholders in the business, leading by example at all times.. They will have a proven track record of implementing change to both technology and processes in order to provide measurable continual service improvement. Our customer are in the midst of a transformation to a … goals and other business projects • Delight the business with innovative ideas, implementing forward thinking technological trends and work-enhancement capabilities • Manage and communicate technological change within the team, business and key stakeholders • Operate strategically alongside the Technology leadership team • Budget management, managing stock levels of equipment and licenses … Responsible for all assets, as part of our asset management process. • Managing ad-hoc projects • Managing our onsite printer fleet (70+ printers) Skills/Attributes • Empathises with colleagues frustrations; capable of dealing with colleagues in a calm, professional and effective manner. • Adaptable to rapidly changing work conditions, as the More ❯
to build relationships with key stakeholders in the business, leading by example at all times.. They will have a proven track record of implementing change to both technology and processes in order to provide measurable continual service improvement. Our customer are in the midst of a transformation to a … goals and other business projects • Delight the business with innovative ideas, implementing forward thinking technological trends and work-enhancement capabilities • Manage and communicate technological change within the team, business and key stakeholders • Operate strategically alongside the Technology leadership team • Budget management, managing stock levels of equipment and licenses … Responsible for all assets, as part of our asset management process. • Managing ad-hoc projects • Managing our onsite printer fleet (70+ printers) Skills/Attributes • Empathises with colleagues frustrations; capable of dealing with colleagues in a calm, professional and effective manner. • Adaptable to rapidly changing work conditions, as the More ❯
role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support … Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are … maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment More ❯
key insights that anchor and inform talent strategies to advance business objectives. Support full-scale People programs and processes for client groups, including performance management, compensation program administration, talent management, workforce planning, talent & leadership development, employee engagement & retention, org culture, and diversity & inclusion. Collaborate with team members across … as bonus, stock, and merit to help retain, recognize, reward top talent. Demonstrated competence in the various HR functional areas, especially career development, performance management, manager enablement, and change management. Demonstrated competence in managing complex employee relations and in training managers on handling these sensitively. A strong balance More ❯
As a Technical Support Consultant, you'll provide crucial 2nd Line Application Management Support that helps keep NHS Breast Screening Units operational throughout England, meaning the work you do could help to save lives. As well as providing both technical and functional support, there will also be occasional project … work including integrations, server upgrades, application management, and change management. Ideally, you'll be based in London, as you will be required to be in the office a certain number of days per week (depending on the rota/business needs - we work Monday to Friday between … and 17:30), but you can work from home for the rest. What you'll bring Experience in similar Application Management Support roles and/or healthcare services (end user in Cancer Screening Services with a desire to progress and/or strong willingness to learn) Experience with Picture More ❯
Healthcare Operational Support Consultant (Hybrid) London, United Kingdom As a Technical Support Consultant, you'll provide crucial 2nd Line Application Management Support that helps keep NHS Breast Screening Units operational throughout England, meaning the work you do could help to save lives. As well as providing both technical and … functional support, there will also be occasional project work including integrations, server upgrades, application management, and change management. Ideally, you'll be based in London, as you will be required to be in the office a certain number of days per week (depending on the rota/business … Friday between 07:30 and 17:30), but you can work from home for the rest. What you'll bring Experience in similar Application Management Support roles and/or healthcare services (end user in Cancer Screening Services with a desire to progress and/or strong willingness to More ❯
a fast-paced, high-stakes environment and are ready to make a significant impact, we want to hear from you! Key Requirements: Oversee the management of the BUK CST/Technical Team within the T4 SP contract, ensuring all technical deliverables meet the established timelines and align with the … expectations of BEUMER UK, VI, and HAL. Ensure full compliance with and continuous improvement of the CMO change control process (ATP, CRQ). Act as the Responsible Technical Authority for the Change Control Board, overseeing LLC configuration change management. Manage site support and delivery for High-Level … Personal Development Documents (PDDs) are consistently updated, relevant, and aligned with the skills and competencies matrix. Oversee the production of HLC and LLC obsolescence management reports. Support the reporting function for technical service delivery in line with contractual obligations. Adhere to and actively participate in Health and Safety and More ❯
emergency service members. The ESN Implementation and PMO team within BT manages PMO and programme governance, product launch, coverage planning, reporting, assurance, and business change management. You will support activities including project planning, reporting, risk and issue management, budget oversight, and documentation to ensure successful project delivery across … tracking, and reporting. Contribute to the development and refinement of project and programme standards and processes. Analyze and evaluate programme risks, producing reports for management and stakeholders. Provide guidance on improving project and programme management processes. The skills you'll need Governance & Assurance Technical Reporting Growth Mindset Documentation … Records Management What we would like to see on your CV Experience analyzing data, generating insights, and supporting programmes. Experience supporting senior governance meetings with agendas, minutes, and actions. Proven experience in a fast-paced PMO with strong project/programme management skills. Excellent communication and stakeholder influencing More ❯
completion, maintaining clear oversight and reporting. Exceptional ability to quickly digest technical concepts at detail level and effectively incorporate into strategic planning. Excellent stakeholder management skills, with confidence in interacting directly with executive leadership. Experience working in fast-paced, scaling technology or data-centric companies. Strong proficiency using project … management tools (JIRA, Trello, Linear) and collaborative platforms, including the MS Office suite. Familiarity with modern software development lifecycles and project management methodologies. Practical experience with low-code/no-code platforms (Retool, Zapier) or Python. Desirable skills Experience in technology or data-focused M&A activities, specifically … having managed a project that leveraged or integrated AI as part of a solution. Previous exposure to enterprise software lifecycle: assessment, procurement deployment and change management. Background or interest in energy markets, data analytics, or intelligence sectors. Culture & benefits Welcome to our unique workplace where a passion for our More ❯
areas. We are committed to inclusion and diversity, supporting our people and valuing respect, integrity, and client value creation. Our Digital Workplace and Service Management group combines business and industry knowledge with technology expertise to deliver solutions for an engaged and connected workplace. We focus on Cloud and SaaS … solutions, transforming clients' mobile, collaboration, and productivity environments while emphasizing security and service-oriented architectures. We guide clients through cultural change and new ways of working, ensuring successful outcomes. In our team, you will: Learn to provide solutions to real-world problems across various industries. Help transform leading organizations … Digital Twin technologies, Intelligent Buildings, and Workspace Design, integrating with other Digital Workplace areas like digital identity, security, remote deployments, Workforce and Culture, and Change Management. Manage aspects of diverse project teams, including onshore/offshore personnel, third parties, and customer resources. Create client-facing assets based on your More ❯
background in IP/MPLS technologies to lead the design, implementation, and delivery of network infrastructure projects. Working closely with both design and project management teams, you will take ownership of projects from initial concept through to final client handover. Key Responsibilities Network Design & Implementation: Design, configure, and deploy … minimal service disruption. Performance Monitoring: Monitor and analyze network performance, implementing optimization strategies as needed. Documentation: Maintain detailed documentation of network configurations, updates, and change management. Collaboration: Coordinate with cross-functional teams to ensure seamless integration of MPLS solutions. Client Support: Provide expert technical support, advice, and operational documentation More ❯