and relationship building on several existing accounts! Part of this role includes managing active accounts alongside opportunities to drive upsell and cross selling. Key responsibilities: Maintain and manage assigned customer accounts, ensuring high levels of service and satisfaction. Build strong relationships to understand needs and provide tailored solutions. Identify and map out new business opportunities. Understand customer needs, cross-sell services, grow revenue, and replenish services within existing accounts. What we're looking for: Previous experience in a customerservice role. Strong communication and relationships building skills. Ability to prioritise and organise information. Self-motivated with a passion for exceeding targets. Ability to work independently and as part of a team. Work collaboratively with More ❯
Are you a tech-savvy problem solver with a passion for excellent customerservice? We want YOU! Position: Independent Contractor - Satellite Installer Location: Nationwide - Work anywhere in the Canada What You'll Do: Install satellite internet systems at customer locations ️ Mount satellite dishes on roofs or other suitable spots Run cables and connect equipment for perfect signal … reception Configure and program satellite receivers ️ Test and troubleshoot to ensure everything's working smoothly Provide top-notch customerservice and answer questions Educate customers on using their new satellite systems What You Need: Strong knowledge of telecom systems and equipment Experience with fiber splicing and low voltage cabling ️ Skilled with hand tools and network installation (Cisco routers … a plus!) Excellent problem-solving skills ️ Great communication abilities Ability to work independently or as part of a team ️ Previous experience as a service technician is a bonus Perks: Competitive pay per completed installation All necessary training provided Opportunities for career growth in a dynamic industry Ready to elevate connectivity across the nation? Apply now and become a part More ❯
Swiss Re - Schweizerische Rückversicherungs-Gesellschaft
now and become a member of a diverse Claims Team. You will work closely with Claims Administrators and Claims Specialists to provide efficient and accurate claims services, aiming for CustomerService excellence. Key Responsibilities Support Claims Specialists in administrative claims management tasks. Provide excellent customerservice to clients and customers, demonstrating strong verbal (telephone) and written … Administrators and Claims Specialists collaborating with a key client. Our portfolio includes Group and Individual Income Protection products. We pride ourselves on integrity and accuracy, with strong communication and customerservice skills. We work together to add value to each claim. About You You may have experience in insurance or be new to the industry but eager to … including negotiation and influencing abilities. Ability to work independently and as part of a team. Understanding of the UK regulatory environment, including FCA and FOS, is advantageous. Experience in customerservice or dealing with customers is a plus. Medical and clinical insights are a plus. Our Folkestone office is just 5 minutes from the train station with direct More ❯
leading national provider of fire and security solutions, trusted by thousands of businesses across the country. With many years of industry experience, this team prides itself on delivering exceptional service and high-quality, reliable systems. They are now looking to expand their team of expert engineers who share their commitment to safety and customer satisfaction. What's on … you will be responsible for carrying out small works across both fire and security systems. Key Responsibilities: To pick up small works orders that have been raised by the service team and ensure repairs are all in line with the British Standards Diagnose and repair faults on fire alarms, CCTV, Access Control and Intruder systems Provide technical support and … advice and support to customers. Complete all relevant documentation and reports as required. Ensure work is carried out in accordance with company policies, procedures, and safety standards. Maintain strong customer relationships, providing excellent service at all times. Requirements: Proven experience as a Fire and Security Engineer Knowledge and understanding of fire and security systems, including relevant regulations and More ❯
of a range of electronic security systems, including: Intruder Alarms Fire Alarms CCTV Systems Access Control Systems You will work across a variety of settings - commercial & industrial- delivering outstanding service and safety. Key Responsibilities: Full installation of security systems (Intruder, Fire, CCTV, Access Control) Diagnosing faults and providing effective solutions Scheduled maintenance and system checks Participating in an on … call rota for out-of-hours support Delivering a high level of customerservice in all interactions Working independently or as part of a team on project delivery What We're Looking For: Proven multi-skilled background in installing and servicing security systems Ability to manage projects from start to finish Experience with IP-based and networked systems … Understanding of basic mains compliance Passionate about customer satisfaction Full UK driving licence (essential) Qualifications: CSCS/ECS preferred What We Offer: Ongoing training and development Company vehicle and tools Opportunities for overtime and career progression Supportive and experienced team environment Salary: £36K-£39K per annum Ready to make a difference? Apply now More ❯
packages below FAFS Minor Works Engineers You will work closely with the Minor Works/DRS Team on remedials, repairs, investigations, small installations, critical failures, investigations, and take-over service support, from inception through to completion on Fire Alarm and Security Systems. You will strive to deliver world-class customerservice and exceed customers' expectations. Liaise with … the Minor Works and Service Desk on all troublesome sites, including any critical issues. Work closely with subcontract labour and onsite clients. Maintain Fire & Security Systems in your region when demand requires. Ensure effective communication with customers and schedulers when planning site visits. Utilise all customer portals as directed in accordance with the customer requirements. Assist the … team with any other works. From time to time, you may be required to support the Service Engineers on particular jobs and occasionally work slightly out of your designated postcode area. Plan and respond to routine and reactive call visits in your area. Maintain your stock levels with support from the Stores team. Attend training sessions as and when More ❯
Software Engineer - Front End Infrastructure London, England Intercom is the AI CustomerService company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customerservice AI agent on the market, lets businesses deliver always-on, impeccable customerservice and ultimately transform their customer experiences … for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom CustomerService Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for … customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We are looking for a Frontend Engineer to join our Frontend Tech platform team. This is an excellent opportunity to join a team dedicated to improving how Intercom builds our user interfaces More ❯
new health shop Part-time and full-time positions available Location: Angel - Islington - London Expectations from you: Great knowledge of natural remedies and superfoods Positive and helpful attitude Exceptional customerservice skills Desire for your personal development and career Previous retail experience would be an advantage! What to expect: Competitive salary, with extra perks Staff discount Healthy working … new health shop Part-time and full-time positions available Location: Angel - Islington - London Expectations from you: Great knowledge of natural remedies and superfoods Positive and helpful attitude Exceptional customerservice skills Desire for your personal development and career Previous retail experience would be an advantage! What to expect: Competitive salary, with extra perks Staff discount Healthy working More ❯
from inception through to completion on CCTV, Access Control, Intruder and Fire Alarm Systems. The successful Engineer will contribute to the team and will strive to deliver world class customerservice and will be rewarded for doing so. Liaise with the Lead Engineer on all troublesome sites, including any critical issues. Work closely with sub-contract labour and … onsite clients. Maintain Fire & Security Systems in your region when demand requires. Ensure effective communication with customers and schedulers when planning site visits. Utilise all customer portals as directed by your Lead Engineer in accordance with the customer requirements. Assist the team in any other works. From time to time, you may be required to support the Service … Attend training sessions as and when required. Attend Engineering team meetings as and when required. Identify any personal training and development needs to help you provide the best possible customer service. Who We're Looking For Good all-round knowledge of Fire and Security Systems. Experience of working in a similar role previously - Fire & Security Installation Experience (minimum of More ❯
with Chopstix - Where Flavour Meets Fun! Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customerservice and the skills to build an extraordinary team, we want to hear from you! WHO ARE WE? Chopstix is not just a restaurant; we're a movement … thrive on taking risks and pushing boundaries. WHAT DO WE WANT? As an Assistant Manager, you'll be the heartbeat of our team, fostering a culture of enthusiasm, exceptional service, and the desire to succeed. Are you a leader who thrives in the driver's seat? A motivator? An inspirer? Join us and lead the way with full throttle … in Advance Bonus/Incentive Schemes 45 Hour contract Refer A Friend Scheme CAN YOU? Infuse fun into the workplace? Recognize and nurture potential within your team? Deliver exceptional customerservice every time? SKILLS & EXPERIENCE Experience building and leading a team Vast experience in customerservice Commercial acumen Thrive under pressure - adaptability is a must! Results More ❯
At Gradient Labs , we're on a mission to make exceptional customerservice the norm. Founded in 2023 by a team of technical leaders from Monzo Bank, we've quickly grown from an idea to a thriving team with well-known customers. Our AI agent helps businesses handle complex, high-stakes customer support queries safely and effectively … weekly for collaboration, social events, and team bonding activities like arcade games or axe throwing. If you're passionate about solving challenging AI problems and shaping the future of customerservice, we'd love to hear from you. As an AI Engineer at Gradient Labs, you will Enhance our agent: develop, evaluate, optimize, and expand the skills of … updated with the latest NLP and generative AI advancements. Prototype and experiment to identify opportunities for platform enhancement using state-of-the-art techniques. Data analysis: analyze datasets of customer queries and support tickets to identify patterns and areas for automation improvements. We're looking for people who are Excited to push boundaries in autonomous agents that mimic human More ❯
have strong onsite IT support experience along with experience in supporting a team to develop and coach and be the main point of contact? Have you worked within a service desk environment and looking for that next step? Are you looking to join a reputable company where you will grow and develop your skills with great perks? If you … individuals within a busy onsite helpdesk environment. You will be responsible for all relationships with your customers, focusing on getting the best out of your team to hit all service level agreements. LOCATION : London - Canary Wharf area JOB SPECIFICATION: You’ll be responsible for a team of colleagues within a busy helpdesk Helping the team come to resolutions on … of contact for customers you are responsible for on your helpdesk to keep up a consistent line of communication. REQUIREMENTS: Experience managing a team of within either a helpdesk, service desk or onsite environment Confident delivering customerservice and dealing with clients both by phone or email A keen interest in IT or experience managing a helpdesk More ❯
skills: Will have operated at Board level previously in a Chief Technology Officer, Chief Information Officer, or IT Director post. Able to influence and be graciously disruptive. Experience with customer-focused omni-channel engagement in a retail environment. Will be customer-focused personally. Experienced technology leader who's led the full IT remit including innovation, systems, infrastructure, service … implementation highly desirable. Open, honest, able to gain trust, collegiate. Must be an advisor, not order taker. Proactively learns about the business beyond technology in order to deliver better service to the customer without increasing operating costs. Must be able to work at pace in a complex organisation and be commercially aware Applicants not contacted within six weeks More ❯
Italian, German or French consultants. You must have previous experience with booking meetings, events or group bookings. Responsibilities: Dealing with any cancellations or amendments including schedule changes Offering excellent customerservice with every client transaction Utilising account management skills in order to retain and grow business Handling all meeting, event and group enquiries in a timely and professional … well Skills required: Professional, reliable and flexible Keen attention to detail Ability to work autonomously Previous Group or MICE booking experience, ideally from within the Business Travel sector Strong customerservice and communication skills More ❯
materials for showroom and forecourt vehicles. Ensure all vehicles left overnight are securely parked in the upper car park. Keep the lower car park clear to maximize space for customer parking. Greet all customers courteously upon arrival. Direct customers to Service Reception via the used car forecourt. Assist workshop staff with transferring vehicles between the workshop and car … a Driver we are looking for candidates that ideally possess the following qualities: A good level of flexibility Proactive Attitude A full Clean driving licence A good level of customerservice What's in it for you? With our benefits there is something good for everyone. We're a progressive business that believes building a good team culture … including: Access to our in-house training academy for everyone Internal career progression opportunities across our various brands and locations High street discounts Wellbeing portal Employee assistance programme Purchase, service and parts discounts Employee referral scheme Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme Why Citygate Citygate is a highly successful More ❯
targets. Business Pipeline: Build and manage a robust business pipeline, delivering accurate qualified meetings forecasting to line managers. Proactively seek opportunities to meet and exceed monthly and quarterly targets. CustomerService: Embody outstanding customerservice by tactfully challenging prospect assumptions, generating referred business through high service levels, and maintaining strong customer relationships. Communications Lead … performance. Learn new systems and services, as required, and share knowledge with the wider team. Assist the senior management team in identifying business opportunities to develop and enhance the service to clients. General Self-Motivation : Display a self-motivated attitude, consistently pushing boundaries outside the comfort zone, and keeping long-term goals in focus. Enthusiasm: Bring energy, passion, and More ❯
targets. Business Pipeline: Build and manage a robust business pipeline, delivering accurate qualified meetings forecasting to line managers. Proactively seek opportunities to meet and exceed monthly and quarterly targets. CustomerService: Embody outstanding customerservice by tactfully challenging prospect assumptions, generating referred business through high service levels, and maintaining strong customer relationships. Communications Lead … performance. Learn new systems and services, as required, and share knowledge with the wider team. Assist the senior management team in identifying business opportunities to develop and enhance the service to clients. General Self-Motivation : Display a self-motivated attitude, consistently pushing boundaries outside the comfort zone, and keeping long-term goals in focus. Enthusiasm: Bring energy, passion, and More ❯
Intercom is the AI CustomerService company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customerservice AI agent on the market, lets businesses deliver always-on, impeccable customerservice and ultimately transform their customer experiences for the better. Fin can also be … combined with our Helpdesk to become a complete solution called the Intercom CustomerService Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core … customers. We are one of the most design-driven and AI first technology companies. Fin, our AI Agent is the best performing, most widely adopted, and highest grossing AI service agent on the market. We are shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design More ❯
Intercom is the AI CustomerService company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customerservice AI agent on the market, lets businesses deliver always-on, impeccable customerservice and ultimately transform their customer experiences for the better. Fin can also be … combined with our Helpdesk to become a complete solution called the Intercom CustomerService Suite, which provides AI enhanced support for the more complex or high-touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core … craft. We are one of the most design-driven and AI-first technology companies. Fin, our AI Agent is the best performing, most widely adopted, and highest grossing AI service agent on the market. We are shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design More ❯
sales outcomes, striving to increase the company's profit margins through sales by motivating and inventing new sales tactics. Creating and developing business plans and strategies to expand the customer and candidate base to maximize additional income for the company. You will be responsible for ensuring that effective methods are put into place so that the company achieves its … harness a working environment that encourages teamwork, energy, and creativity. To achieve this, you should have strong leadership and motivational skills along with good communication skills to ensure all customer and employee issues are addressed effectively. As the Sales Manager , you will work closely with the Compliance Manager, Operations Manager, HR Manager, IT Manager, Accounts Teams, Business Development Manager … the successful continuance of business operations. The main responsibilities include: Achievement of Margin Targets Development of Key Performance Indicators Business Planning & Strategy Team performance management, staff absences, internal recruitment CustomerService strategy and communication to the team Developing successful working relationships with internal and external stakeholders Ongoing evaluation, implementation, and improvement of services and policies If you have More ❯
agreed focused activities within territory and accounts, within agreed budgets and timescales Win new business in line with company new business targets. Develop long term sustainable relationships through appropriate customer/prospect contact to achieve agreed business aims and targets, whilst carefully managing personal time and productivity. Generate, maintain and develop sales with an emphasis on Jan Marini Skin … Research, jane iredale and other defined skincare products. Implement sales and marketing strategies as requested. Customer and data analysis to direct effort to deliver best return Relevant internal liaison to optimise quality of service, business growth and customer satisfaction. Appropriate propositions and ethical sales methods Respond to and follow up sales opportunities using appropriate and timely methods. … and ad hoc duties as and when required as requested by the management of the company Requirements: Proven commercial account management demonstrating high standards of sales skill, business acumen, customerservice, and communication. Ability to meet deadlines whilst maintaining accuracy High standard of clinical knowledge of relevant reference papers provided and the ability to refer to these as More ❯
agreed focused activities within territory and accounts, within agreed budgets and timescales Win new business in line with company new business targets. Develop long term sustainable relationships through appropriate customer/prospect contact to achieve agreed business aims and targets, whilst carefully managing personal time and productivity. Generate, maintain and develop sales with an emphasis on Jan Marini Skin … Research, jane iredale and other defined skincare products. Implement sales and marketing strategies as requested. Customer and data analysis to direct effort to deliver best return Relevant internal liaison to optimise quality of service, business growth and customer satisfaction. Appropriate propositions and ethical sales methods Respond to and follow up sales opportunities using appropriate and timely methods. … and ad hoc duties as and when required as requested by the management of the company Requirements: Proven commercial account management demonstrating high standards of sales skill, business acumen, customerservice, and communication. Ability to meet deadlines whilst maintaining accuracy High standard of clinical knowledge of relevant reference papers provided and the ability to refer to these as More ❯
long-term client relationships, rooted in understanding business challenges, sector-specific pain points, and technology opportunities. Design and deliver scalable, innovative Microsoft Business Applications solutions, including Dynamics 365 (Sales, CustomerService, Customer Insights), Power Platform, and Microsoft Copilot. Provide subject matter expertise throughout the sales process, setting a high bar for technical excellence and client value. Foster … Extensive business development and pre-sales experience (typically 7+ years), ideally within a consultancy or systems integrator focused on Microsoft Business Applications. Deep understanding of Microsoft Dynamics 365 (Sales, CustomerService, Customer Insights), Power Platform, and Microsoft Copilot, with a passion for innovation and emerging technologies. Demonstrated success leading complex pre-sales engagements and managing technical sales More ❯
Intercom is the AI CustomerService company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customerservice AI agent on the market, lets businesses deliver always-on, impeccable customerservice and ultimately transform their customer experiences for the better. Fin can also be … combined with our Helpdesk to become a complete solution called the Intercom CustomerService Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core … ambiguity. We are one of the most design-driven and AI first technology companies. Fin, our AI Agent is the best performing, most widely adopted, and highest grossing AI service agent on the market. We are shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design More ❯
Intercom is the AI CustomerService company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customerservice AI agent on the market, lets businesses deliver always-on, impeccable customerservice and ultimately transform their customer experiences for the better. Fin can also be … combined with our Helpdesk to become a complete solution called the Intercom CustomerService Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core … ambiguity. We are one of the most design-driven and AI first technology companies. Fin, our AI Agent is the best performing, most widely adopted, and highest grossing AI service agent on the market. We are shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design More ❯