1,151 to 1,175 of 1,296 Customer Service Jobs in London

way • Planning and executing the e-mailing strategy: understanding what products need to be sold and when; creating the newsletter flows and proposals for approval; sending them to the customer and tracking the result. Reporting on a weekly basis • Reviewing DTC results through reports monthly and seasonally, sharing with the team in a clear and concise manner • Overseeing customer service requests: returns, exchanges, bespoke and pre-ordered items • Overseeing customer experience, proposing ideas to refine our DTC and execute them • Development of content and management of the brand's Instagram presence • Creating shipment labels for DTC orders and returns. Ensuring smooth transport. Who you are: • Previous experience working in Wholesale, E-commerce and marketing • Possess a … strong communicator with excellent written and verbal skills • You are proactive, resourceful, and able to work independently as well as collaboratively within a team. • Committed to delivering an exceptional customer experience. More ❯

potential by strategically positioning SAP cloud solutions to address their unique business challenges and lay a strong foundation for future success. The role includes the following key aspects: Account & Customer Relationship Management: Serve as the end-to-end account owner, managing sales of software licenses and cloud subscriptions and establish a trusted relationship with the customer. Develop and execute … strategic account plans to ensure sustainable growth and achieve/exceed revenue targets. Gain a comprehensive understanding of each customer's technology landscape, strategic goals, and competitive environment. Demand Generation, Pipeline, and Opportunity Management: Maintain pipeline management, ensuring a healthy and advancing sales funnel. Leverage internal resources, including marketing, inside sales, and partner channels, to drive demand and manage … opportunities. Utilize SAP's comprehensive solution portfolio, including industry-specific and line-of-business (LoB) solutions, to effectively address customer needs. Conduct White Space analysis to identify and execute up-sell and cross-sell opportunities within existing accounts. Orchestrate and deploy appropriate teams to ensure successful sales outcomes, embodying the "OneSAP" approach. Stay informed about SAP's competition and More ❯

for product development, certification, and internal coordination. You will work closely with the Sales Team and Management to contribute to business growth while ensuring our cladding solutions meet both customer expectations and regulatory standards. The ideal candidate will bring a solid technical background with an understanding of how to support commercial objectives. This role involves delivering technical support, contributing … pricing strategies Create and modify technical drawings using AutoCAD, SketchUp, or similar software Manage product certification and accreditation processes, maintaining accurate records Coordinate with internal departments (design, production, and customer service) to ensure seamless project delivery Represent the company at trade shows and industry events as a technical expert Conduct market and competitor research to support innovation and … innovative solutions for all cladding applications, ranging from rainscreen brackets and rails to insulation, fixings, and mechanical systems. With a strong focus on precision engineering, sustainability, and exceptional client service, Cladmate supports developers, architects, and contractors across the UK in delivering safe, compliant, and efficient façade solutions. The Benefits Competitive salary Private health insurance Nest pension scheme Birthday gift More ❯

for product development, certification, and internal coordination. You will work closely with the Sales Team and Management to contribute to business growth while ensuring our cladding solutions meet both customer expectations and regulatory standards. The ideal candidate will bring a solid technical background with an understanding of how to support commercial objectives. This role involves delivering technical support, contributing … pricing strategies Create and modify technical drawings using AutoCAD, SketchUp, or similar software Manage product certification and accreditation processes, maintaining accurate records Coordinate with internal departments (design, production, and customer service) to ensure seamless project delivery Represent the company at trade shows and industry events as a technical expert Conduct market and competitor research to support innovation and … innovative solutions for all cladding applications, ranging from rainscreen brackets and rails to insulation, fixings, and mechanical systems. With a strong focus on precision engineering, sustainability, and exceptional client service, Cladmate supports developers, architects, and contractors across the UK in delivering safe, compliant, and efficient façade solutions. The Benefits Competitive salary Private health insurance Nest pension scheme Birthday gift More ❯

Top of Form Join Our Team as a CRM Administrator! Are you a dynamic individual with a flair for customer service and a passion for technology? Our client, a leading organisation in the membership sector, is on the lookout for a dedicated CRM Administrator to join their team on a temporary basis in Holborn, London. If you're … inboxes and phone lines to ensure seamless communication. Resetting member emails through our Salesforce CRM. What We're Looking For: To excel in this role, you should possess: Excellent Customer Service Skills: A friendly and approachable demeanour is essential! Confident IT Skills: A solid level of IT literacy to tackle various technical challenges. Can-Do Attitude: A proactive More ❯

s EMEA New Business Sales Team, you will drive new revenues from different territories and verticals, by directly engaging potential new customers. You will be responsible for guiding the customer conversation and ultimately managing the sales process from lead to deal. You will be a master of gleaning insight out of the current customer's operations and uncover … opportunities to drive solution fit and revenues. The ideal candidate will have a working knowledge of the On-Prem and Software as a Services (SaaS) models, a strong customer service orientation, is organized, accurate and enjoys a fast-paced work environment. As a New Business Account Executive in JFrog you will Proactively identify, qualify and close a sales More ❯

embarking on a programme of upgrades that will provide opportunities to be involved in the implementation and ongoing support. Requirements Log and respond to incidents and requests from IT service users efficiently and in a timely manner. Keep IT service users informed of the progress of their call and on resolution, confirm resolution with the user, and if … attitude. In particular, the ability to empathise with IT Helpdesk customers and respond sensitively to their problems, requests, and complaints. Experience working in an IT Helpdesk environment delivering excellent customer service. Good IT skills, including knowledge of current desktop operating systems and Microsoft/Google productivity tools. Experience in troubleshooting desktop, laptop, MAC, and printer issues. More ❯

resolve reactive call-outs for fire and security systems, including fire alarms, CCTV, intruder alarms, and access control. Diagnose faults and carry out repairs, ensuring minimal downtime for customers. Service and maintain both fire and security systems as required. Provide on-site technical support and guidance to clients. Ensure all work is carried out in compliance with industry standards … a focus on reactive maintenance. Strong knowledge of fire alarm systems, CCTV, access control, intruder alarms, and security devices. Ability to diagnose and repair faults quickly and efficiently. Excellent customer service skills and the ability to communicate technical issues clearly. A full driving license. Strong attention to detail and ability to work under pressure. If you're looking More ❯

comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises, and Institutions. Role : Training Coordinator Job Description ● Dedicated customer service point of contact ● Event management and coordination for onsite delivery, open enrollment and virtual training enrollment ● Learning Subscription enrollment key and Named Participant access support ● Learning Subscription … reporting and support ● Learning Subscription consumption management support ● Trouble ticket support associated with training services ● Serve as the interface between the customer needs/requirements/requests and broader services organization; document offering specifications and communicate necessary details to respective customers ● Collaboration with partners to disseminate information around Learning Subscription updates and create broader awareness of training availability and More ❯

comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises, and Institutions. Role : Training Coordinator Job Description ● Dedicated customer service point of contact ● Event management and coordination for onsite delivery, open enrollment and virtual training enrollment ● Learning Subscription enrollment key and Named Participant access support ● Learning Subscription … reporting and support ● Learning Subscription consumption management support ● Trouble ticket support associated with training services ● Serve as the interface between the customer needs/requirements/requests and broader services organization; document offering specifications and communicate necessary details to respective customers ● Collaboration with partners to disseminate information around Learning Subscription updates and create broader awareness of training availability and More ❯

sector is preferred. Ability to analyze markets, identify targets and develop relationships while winning new business Experience with cold calling, persuasive writing and proposal generation, and account management and customer service is preferred; comfortable in fast paced business settings; adept at building strong customer relationships Responsibilities Identifying and qualifying prospective clients Develop, drive, and execute comprehensive search More ❯

sector is preferred. Ability to analyze markets, identify targets and develop relationships while winning new business Experience with cold calling, persuasive writing and proposal generation, and account management and customer service is preferred; comfortable in fast paced business settings; adept at building strong customer relationships Responsibilities Identifying and qualifying prospective clients Develop, drive, and execute comprehensive search More ❯

Data Engineer London/Hybrid - Europe/Remote About Snowplow: Snowplow is the global leader in customer data infrastructure for AI, enabling every organization to transform raw behavioral data into governed, high-fidelity fuel for AI-powered applications-including advanced analytics, real-time personalization engines, and AI agents. Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry, and DPG … Media use Snowplow to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrate deep customer context into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviors, hyper-personalize customer experiences, and detect fraud in real time. The Opportunity: You … be joining the AI team at an exciting moment, as our team is leading the charge in building Snowplow Signals - our new solution for enabling real-time, AI-powered customer experiences. Your work will contribute to the infrastructure that powers these capabilities, unlocking value from behavioral data in real time . Alongside this, you'll work on the foundational More ❯

loves the challenge of getting in front of decision-makers and wants to grow into a full-cycle closing role over time , 3+ years experience in B2B sales (agency, service-based or SaaS welcome) , Proven track record of outbound success (cold outreach, events, self-sourced pipeline) , Confident, energetic, and highly motivated to learn and grow , Comfortable speaking with senior … per week What the job involves As Business Development Manager, your mission is to open doors and create new sales opportunities with companies that would benefit from outsourcing their customer service to Onepilot , This is a front-line outbound sales role - you'll be responsible for booking qualified meetings (demo 1s) that convert into new customers. You'll More ❯

Kingston upon Thames or Twickenham (KT/TW Postcodes) Field Technical Services Engineer - KT/TW Postcodes Based: Kingston upon Thames or Twickenham Department: ICT Reporting to: Regional Service Manager Contract: Permanent This role is to provide technical field support to accounts in the Kyocera group. Responsibilities: Provide technical assistance to assigned Kyocera accounts within timescales specified by SLAs … site stock is maintained at specified levels Attend product courses as requested to ensure knowledge base sufficient for job role Adhere to all Kyocera policies and procedures. Adhere to customer health and safety policies and procedures when on site. Work and conduct should always align with Kyocera core values and philosophy. Any other tasks related to technical support as … Key success factors Ability to think through problems in a logical manner to enable speedy and accurate resolution of issues Excellent communication and interpersonal skills to ensure first class customer service What we can offer you Salary (Competitive) 25 days holiday (All statutory bank holidays relevant to regional country) - 1 extra day after 5 years. Part time employees More ❯

Kingston upon Thames or Twickenham (KT/TW Postcodes) Field Technical Services Engineer - KT/TW Postcodes Based: Kingston upon Thames or Twickenham Department: ICT Reporting to: Regional Service Manager Contract: Permanent This role is to provide technical field support to accounts in the Kyocera group. Responsibilities: Provide technical assistance to assigned Kyocera accounts within timescales specified by SLAs … site stock is maintained at specified levels Attend product courses as requested to ensure knowledge base sufficient for job role Adhere to all Kyocera policies and procedures. Adhere to customer health and safety policies and procedures when on site. Work and conduct should always align with Kyocera core values and philosophy. Any other tasks related to technical support as … Key success factors Ability to think through problems in a logical manner to enable speedy and accurate resolution of issues Excellent communication and interpersonal skills to ensure first class customer service What we can offer you Salary (Competitive) 25 days holiday (All statutory bank holidays relevant to regional country) - 1 extra day after 5 years. Part time employees More ❯

Support Provide 1st and 2nd line support for Uniform and related planning applications. Act as the main contact for troubleshooting and resolving system issues. Log and manage incidents and service requests using the IT service management system. Liaise with IT teams and external suppliers to escalate and resolve technical issues. 2. System Administration & Configuration Administer and configure Uniform … Development Assist with integration of Uniform with other corporate systems. Support data migration, cleansing, and transformation tasks. Contribute to the development of digital forms and online processes to improve customer service. 4. Project & Change Support Participate in planning and delivery of digital transformation projects. Document system changes and business processes for knowledge sharing and audit purposes. Provide training and More ❯

booking lifecycle, touch points, commercial and cross-selling opportunities, relevant promotion placement, clear call to actions, in order to meet business and ecommerce objectives and a high level of customer service and engagement Responsible for implementing and generating reports on a regular basis and evaluating these and identifying key website performance metrics. Make recommendations to the business on … improving customer engagement and ensuring ROI. Responsible for ensuring that correct pricing and availability are being generated Responsible for the constant monitoring of customer journey, booking funnel and conversion rates and identifying improvements and necessary developments. Evaluate web developments based on recommendations from relevant web agencies and to drive the implementation of technical changes Responsible for ensuring uninterrupted More ❯

TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! Conrad London St James is one of Hilton's three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the … in the heart of Westminster, as well as 256 beautifully appointed bedrooms, offers its teams the opportunity to join exciting food and drink concepts, with the standards and luxury service Conrad is famous for. Supported by celebrity chef Sally Abe, they consist of: The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub … luxury and personalized service. Seven Meetings & Events Spaces, perfectly designed to host a wide range of gatherings and events, each space offers the same commitment to quality, luxury, and service excellence that define Conrad London St. James. A Chief Engineer will manage the Engineering Team to efficiently maintain all hotel operations such that safety, security, conservation, and compliance are More ❯

trusted advisor, product consultant, and a closer - you're working with customers to deliver immense ROI in an efficient, value-based renewal and upsell cycle for Partner with the Customer Success team to monitor health scorecards, identify customer needs, and demonstrate account management capabilities to guide deal closure. You're a product evangelist - you'll solution Zip to … team culture and bring your best practices to the org Negotiate all facets of renewal contracts. Develop win/win negotiation strategies that maximize contract value while enhancing the customer relationship and the value they are realizing from Zip. Engage the broader Zip team to provide regular and accurate updates on renewal status to management and escalate when needed. … Manage current customers on multi-year contracts to ensure customer value realization. You Will Become a product expert - learning the Zip platform through and through, so that you're demo ready Become a procurement expert - learning the ins and outs of the procurement market, which is deeply ready for change and new solutions Use cutting-edge sales intelligence and More ❯

an SAP Sales & Distribution (SD) Functional Consultant with working experience of another SAP module excluding SAP CRM On-Premise e.g. SAP GTS/SAP CX (Commerce Cloud, Sales Cloud, Service Cloud, Customer Data Cloud, EMARSYS)/SAP MM/SAP WM/SAP PM, you will work as part of a great team delivering projects and solutions to … and development, and the latest industry recognised certifications. You will join a fast-growing part of Capgemini's dynamic, market leading UK SAP solution centre helping to deliver the customer service aspects of some of the most exciting and challenging SAP solutions for clients across various industries. About our UK SAP Practice Team: Capgemini UK is a leading … pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Deliver system design and build activities in complex SAP solution implementations and optimisation projects. Be part of a team that solves problems and provide solutions for large More ❯

deliver solutions. You must have proven experience to show that you are willing and able to drive projects. Key Deliverables: 1. Deliver Developments on time and within budget to customer satisfaction. 2. Identification of appropriate and effective solutions for assigned problems within Service. 3. Contribute to all phases of Change Requests raised. 4. Deliver Maintenance and Support to high … customer service levels. 5. Produce appropriate technical documentation associated with projects. 6. Ensure full adherence to Amadeus and local standards (project cycle, process, documentation). Skills 1. Excellent C++ skills and familiarity with C++ 11 (and above) standards. 2. Knowledge of Python 3 (any additional Scripting language would be considered a plus i.e. JavaScript, Typescript, etc.) 3. Knowledge More ❯

deliver solutions. You must have proven experience to show that you are willing and able to drive projects. Key Deliverables: 1. Deliver Developments on time and within budget to customer satisfaction. 2. Identification of appropriate and effective solutions for assigned problems within Service. 3. Contribute to all phases of Change Requests raised. 4. Deliver Maintenance and Support to high … customer service levels. 5. Produce appropriate technical documentation associated with projects. 6. Ensure full adherence to Amadeus and local standards (project cycle, process, documentation). Skills 1. Excellent C++ skills and familiarity with C++ 11 (and above) standards. 2. Knowledge of Python 3 (any additional Scripting language would be considered a plus i.e. JavaScript, Typescript, etc.) 3. Knowledge More ❯

design and deliver solutions. Candidates must have proven experience to show they are willing and able to drive projects. Key Deliverables: Deliver Developments on time and within budget to customer satisfaction. Identification of appropriate and effective solutions for assigned problems within the Service. Contribute to all phases of the Change Requests raised. Deliver Maintenance and Support to high customer service levels. Produce appropriate technical documentation associated with projects. Ensure full adherence to company and local standards (project cycle, process, documentation). Skills Excellent C++ skills and familiarity with C++ 11 (and above) standards. Knowledge of Python 3 (any additional scripting language would be considered a plus i.e. JavaScript, TypeScript , etc.) Knowledge in a Linux/Unix environment. More ❯

ones using our technology platforms. We provide the ideas, planning, delivery, and support for 'reward' campaigns, as well as creating tech platforms, products, and partnerships that aid sales conversion, customer engagement, employee engagement, and retention. We are one of the largest 'reward' issuers in the UK, processing millions of pounds in cashback, gift cards, experiential, and physical incentives. We … With a team of in-house specialists, we work on the full end-to-end journey, from the initial ideas and proposition development through to campaign design and delivery, customer services, and fulfillment. We are a true, full-service agency. THE ROLE We are looking for a PHP Developer with experience in software development using best practices and More ❯