776 to 800 of 1,292 Customer Service Jobs in London

Salesforce. Conduct product demonstrations and solution presentations, both in-person and virtually, with strong technical understanding to support proposals. Provide ongoing client support, offering insights and guidance to enhance customer satisfaction and retention. Contribute to the success of the wider team by mentoring colleagues, sharing best practices, and supporting delivery. Identify opportunities for product enhancements by staying informed on … market trends, competitor activity, and customer needs. Uphold high standards of customer service and ensure alignment with company values and practices. Continuously improve knowledge and skills by engaging in professional development, industry events, and knowledge sharing. Candidate Profile Experience: Proven background in selling software or technology-based services. Demonstrable success in achieving and exceeding sales targets. Experience … Skilled in CRM systems and tracking tools Effective prospecting, lead generation, and pipeline nurturing Excellent organisation and sales planning Strong closing techniques Ability to develop and maintain client relationships Customer-centric mindset Confident presentation and communication skills Strong negotiation and collaboration abilities Desirable: Understanding of software product offerings Aptitude for problem-solving and process improvement Experience mentoring or coaching More ❯

cycle, HR policies, procedures, programmes, and tools (such as Workday and ServiceNow), meeting deadlines and adhering to SLAs and KPIs Assist employees and managers in utilising and optimising self-service transactions using internal tools and resources Identify opportunities to streamline or improve processes and procedures, offering viable solutions Collaborate with the broader ERC team to share knowledge and help … keeping commitments, protecting confidences, and treating others with respect Detail-oriented with proven problem-solving skills Ability to learn, interpret and communicate HR policies, procedures, and programmes Creative and customer-centric mindset Committed to customer service and delivering a positive employee experience Effective communicator at all levels, both written and verbal Maintains the highest level of confidentiality More ❯

cycle, HR policies, procedures, programmes, and tools (such as Workday and ServiceNow), meeting deadlines and adhering to SLAs and KPIs Assist employees and managers in utilising and optimising self-service transactions using internal tools and resources Identify opportunities to streamline or improve processes and procedures, offering viable solutions Collaborate with the broader ERC team to share knowledge and help … keeping commitments, protecting confidences, and treating others with respect Detail-oriented with proven problem-solving skills Ability to learn, interpret and communicate HR policies, procedures, and programmes Creative and customer-centric mindset Committed to customer service and delivering a positive employee experience Effective communicator at all levels, both written and verbal Maintains the highest level of confidentiality More ❯

time basis for 12 months. This role will be based in our Merton office. Oversees the overall e-commerce strategy, operations, and performance. Responsible for driving sales and improving customer experience. KEY REPSONSIBILITIES Responsible for the development and maintenance of the New Ecommerce Japan website locale Acting as the main point of contact for all B2C Japan locale e … commerce operations, overseeing both front-end and back-end website management, supply chain, fulfilment and customer service. Managing Japan partner instructions and guidelines, coordinating activities related to Japan locale operations to ensure seamless collaboration and execution. Monitoring, tracking, and reporting on all Japan locale revenue, sales, and expected targets, ensuring key milestones for online revenue are met. Conducting competitor … performance, conversion rates, and other key business metrics, providing insights for future performance and strategies. Conducting site audits and implementing initiatives to improve the online shopping experience, focusing on customer experience (CX) and user experience (UX). Collaborating closely with the Buying and Commercial teams to align on trading strategies and optimize the online product offerings. Managing relationships with More ❯

Onsite & Remote IT Support Technician ________________________________________ Location: Central London Salary: £35,000 ________________________________________ About the company Our client is a well-established Managed Service Provider based in Central London. Position Overview You'll be the primary point of contact for clients, providing both on site and remote support. This role is for someone who enjoys both desk work and outgoing meeting … client servers (In house servers in place). You'll need to be able to go to client sites from day one to do patching and crimping, So strong customer service is needed. Apply now to Just IT or email (url removed) and we will review your application. If you are suitable for the role, we will be More ❯

on driving sales growth by engaging with new and existing customers. You’ll manage relationships, identify opportunities, and maintain accurate data in the CRM system. The role blends sales, customer service, and administrative tasks. Key Responsibilities Develop and manage sales opportunities with new and existing clients Maintain accurate records in the CRM system Engage with partners to register More ❯

for an experienced Full Stack Developer to join their in-house tech team. You'll work across a broad range of internal systems that support critical business functions like customer service, order processing, and fulfilment. The environment is modern, collaborative, and values clean, scalable software that solves real business problems. Tech Stack: C#/.NET Core Angular (or More ❯

for an experienced Full Stack Developer to join their in-house tech team. You'll work across a broad range of internal systems that support critical business functions like customer service, order processing, and fulfilment. The environment is modern, collaborative, and values clean, scalable software that solves real business problems. Tech Stack: C#/.NET Core Angular (or More ❯

You will evaluate sales inquiries critically and offer tailored solutions to improve sales processes and outcomes. Responsibilities: Handle complex inbound and outbound sales inquiries. Evaluate and process high-value customer orders. Maintain detailed customer records. Identify and qualify high-potential sales leads. Record and analyze sales activities. Prepare and present sophisticated sales quotes and proposals. Resolve complex customer issues. Coordinate with other departments for large orders. Support strategic sales initiatives and projects. Mentor junior associates and provide guidance. Skills: Customer Service Orientation: Handle intricate customer needs. Targeted Sales Techniques: Tailored strategies for specific scenarios. Communication Skills: High-level communication proficiency. CRM Software Use: Expert use of CRM tools. Organization: Superior task and time management. … and outcomes for our customers. We are committed to helping professionals solve complex problems with evolving digital solutions and services, supported by a 188-year legacy and a global customer base. Our talent acquisition team is dedicated to understanding what motivates you and sharing how Wolters Kluwer can support your goals. Rasi Fawaz shares tips on what recruiters look More ❯

for an experienced Full Stack Developer to join their in-house tech team. You'll work across a broad range of internal systems that support critical business functions like customer service, order processing, and fulfilment. The environment is modern, collaborative, and values clean, scalable software that solves real business problems. Tech Stack: C#/.NET Core Angular (or More ❯

on driving sales growth by engaging with new and existing customers. You’ll manage relationships, identify opportunities, and maintain accurate data in the CRM system. The role blends sales, customer service, and administrative tasks. Key Responsibilities Develop and manage sales opportunities with new and existing clients Maintain accurate records in the CRM system Engage with partners to register More ❯

operates in line with the rules and regulations of each jurisdiction and that players receive the best possible service. Should you need any help or advice about betting, our customer support services are available to answer your questions via email, chat, and phone. Role: Working within our VIP management department, the main purpose of this role is to manage … the growing VIP Italian customer base. A key focus is account growth, retention, customer satisfaction and ensuring lifetime value by considering account needs, support, loyalty and risk. Duties and Responsibilities: To deliver the best possible service Account Managers respond to and initiate contact with players via phone, email and Whatsapp, with occasional in person client entertainment days … responsibility to liaise with the necessary internal departments to report any issues or priorities in terms of handling technical, financial or feedback points to ensure VIPs receive first class customer service. Daily tasks involve creating VIP tailored promotional offers and analysing, optimising and reporting on campaign performances. You will also be required to attend weekly/monthly team meetings More ❯

operates in line with the rules and regulations of each jurisdiction and that players receive the best possible service. Should you need any help or advice about betting, our customer support services are available to answer your questions via email, chat, and phone. Role: Working within our VIP management department, the main purpose of this role is to manage … the growing VIP Italian customer base. A key focus is account growth, retention, customer satisfaction and ensuring lifetime value by considering account needs, support, loyalty and risk. Duties and Responsibilities: To deliver the best possible service Account Managers respond to and initiate contact with players via phone, email and Whatsapp, with occasional in person client entertainment days … responsibility to liaise with the necessary internal departments to report any issues or priorities in terms of handling technical, financial or feedback points to ensure VIPs receive first class customer service. Daily tasks involve creating VIP tailored promotional offers and analysing, optimising and reporting on campaign performances. You will also be required to attend weekly/monthly team meetings More ❯

IT Risk & Control Analyst| Shawbrook Bank | Hybrid 📍 London 💼 Full-time | Flexible hours | Great benefits Shawbrook is a new type of specialist financial services company, combining the relentless focus on customer service and innovation you would expect from a fintech with the expertise and certainty of a bank. Shawbrook is driven by a purpose to solve complex problems that … unlock opportunity for its rapidly growing customer base of over 400,000 UK consumers and businesses. Our success would not have been possible without our Team. Our people differentiate us from the competition through their deep sector knowledge, they are the life force of our business What’s the role? This is a brand new position supporting our IT More ❯

IT Risk & Control Analyst| Shawbrook Bank | Hybrid 📍 London 💼 Full-time | Flexible hours | Great benefits Shawbrook is a new type of specialist financial services company, combining the relentless focus on customer service and innovation you would expect from a fintech with the expertise and certainty of a bank. Shawbrook is driven by a purpose to solve complex problems that … unlock opportunity for its rapidly growing customer base of over 400,000 UK consumers and businesses. Our success would not have been possible without our Team. Our people differentiate us from the competition through their deep sector knowledge, they are the life force of our business What’s the role? This is a brand new position supporting our IT More ❯

various hardware and software issues and fixes (e.g. logins, application issues, mobile, laptops) * Perform morning walkthrough to ensure printers and meeting room equipment is working correctly * Provide exceptional, friendly customer service to users when assisting them with IT queries * Support the IT Manager with ad-hoc technical duties as directed * Communicate effectively with the customer and manage More ❯

makers and other key buyers within the named accounts and partners. Responsibilities: Exceed revenue quota goals on a monthly, quarterly, and yearly basis. Demonstrate the ability to address each customer's and partner's unique inquiry, while providing them with the proper information and appropriate solution based on the customer's specific needs and interests. Develop business plans … the influencers, and the competitors. Understand and communicate all product and technological strategies employed by competitive and complimentary organizations in the SailPoint market space. Maintain the highest level of customer and partner satisfaction within the accounts in your territory. Maintain a positive, professional 'total customer service' attitude and demonstrate the company's Core Values. Coordinate, plan, and … and manage conversations at all business and technical levels of a client's organization from their CEO to a Systems Administrator. Utilize all channel management and reporting tools. Skills: Customer Focus: Act in ways that demonstrate customer focus and satisfaction by building effective relationships with customers, identifying, meeting and exceeding customer expectations, and by treating customers with More ❯

contractual documentation including terminations, extensions, and amendments. Ensure confidentiality and compliance with relevant legislation (IR35, GDPR, AWR). Requirements: Strong numeracy, literacy, and attention to detail. Excellent communication and customer service skills. Ability to work independently and part of a team. Proficient in Microsoft Office and Adobe. Experience in timesheet or payroll processing required . Knowledge of recruitment More ❯

contractual documentation including terminations, extensions, and amendments. Ensure confidentiality and compliance with relevant legislation (IR35, GDPR, AWR). Requirements: Strong numeracy, literacy, and attention to detail. Excellent communication and customer service skills. Ability to work independently and part of a team. Proficient in Microsoft Office and Adobe. Experience in timesheet or payroll processing required . Knowledge of recruitment More ❯

business account; we are dedicated to transforming the way UK freelancers, small businesses, and creatives manage their finances and administrative tasks. By merging cutting-edge AI technology with unparalleled customer service, ANNA Money simplifies your professional life so that you can focus on what truly matters-growing your business. With a robust team of approximately 150 professionals, we … customers who rely on ANNA for their banking and administrative needs. Position Overview We are looking for a Senior Product Designer who shares our vision for creating customer-centric solutions. As part of our design team, you will play a crucial role in designing experiences that resonate with our users while effectively solving their problems. Key Responsibilities Collaborate with … management, engineering, product analytics and data science teams to design effective and exceptional user experiences Conduct user research and usability testing to gather insights that inform design decisions. Translate customer insights and business requirements into conceptual ideas, interaction models, user flows, wireframes, prototypes and design specifications Design experiences with logic flows, high and low fidelity wireframes, conversation design, specifications More ❯

across digital enhancements, testing strategy, SEO, and roadmap planning. Manage seasonal and promotional campaign delivery across the website, ensuring timely execution and brand consistency. Collaborate across teams (marketing, operations, customer service) to deliver a connected omnichannel experience. Optimise product pages and category structure to improve search visibility and non-paid revenue contribution. Work closely on the site’s … up to support organic growth. Performance Marketing Manage campaigns across Paid Search, Paid Social, Digital PR, and Affiliate channels. Own campaign performance analysis to drive improvements in ROAS and customer acquisition. Oversee CRM strategy and campaign execution in Klaviyo, ensuring automations are optimised and aligned with key trading moments. Campaign & Trade Calendar Coordination Be the central point of coordination More ❯

across digital enhancements, testing strategy, SEO, and roadmap planning. Manage seasonal and promotional campaign delivery across the website, ensuring timely execution and brand consistency. Collaborate across teams (marketing, operations, customer service) to deliver a connected omnichannel experience. Optimise product pages and category structure to improve search visibility and non-paid revenue contribution. Work closely on the site’s … up to support organic growth. Performance Marketing Manage campaigns across Paid Search, Paid Social, Digital PR, and Affiliate channels. Own campaign performance analysis to drive improvements in ROAS and customer acquisition. Oversee CRM strategy and campaign execution in Klaviyo, ensuring automations are optimised and aligned with key trading moments. Campaign & Trade Calendar Coordination Be the central point of coordination More ❯

across digital enhancements, testing strategy, SEO, and roadmap planning. Manage seasonal and promotional campaign delivery across the website, ensuring timely execution and brand consistency. Collaborate across teams (marketing, operations, customer service) to deliver a connected omnichannel experience. Optimise product pages and category structure to improve search visibility and non-paid revenue contribution. Work closely on the site’s … up to support organic growth. Performance Marketing Manage campaigns across Paid Search, Paid Social, Digital PR, and Affiliate channels. Own campaign performance analysis to drive improvements in ROAS and customer acquisition. Oversee CRM strategy and campaign execution in Klaviyo, ensuring automations are optimised and aligned with key trading moments. Campaign & Trade Calendar Coordination Be the central point of coordination More ❯

couple of third parties to support this work so good communication skills and project management/coordination type skills. Collaboration across numerous departments. Top 3 skills: Project management, Communication, Customer Service Location - can be based anywhere but must be willing to travel nationwide (and hold a clean driving licence) to their offices as required. (expensed back via timesheets More ❯

opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and … inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Client Director to join our sales team. The successful candidate will drive new business initiatives, develop and maintain relationships with key account stakeholders, and understand business drivers to effectively position … and promote Sabio solutions. Collaboration with the presales and consultancy team to develop business cases based on ROI or customer service improvements will also be essential. The ideal candidate will have experience in solution/insight selling, a strong cultural fit with the drive to advance our business, and a keen interest in developing new knowledge and skills More ❯