IT Support Engineer (1st & 2nd Line)
- Hiring Organisation
- Spinnaker
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
Role An established and professional services organisation, based in the City of London, is seeking an IT Support Engineer (1st/2nd Line) to join its internal IT team. This role is focused on providing high-quality, responsive IT support to business users, ensuring … service requests, while escalating more complex matters to senior engineers or third-party providers as required. Key Responsibilities Providing 1st and 2nd line IT support across desktop, laptop, mobile and application environments Logging, managing and resolving incidents and service requests via a service desk system Troubleshooting hardware, software ...