ITSupport Analyst with Microsoft Technologies We are looking for an experienced ITSupport Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with staff at all levels within the business. To be considered you … will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad client and technology base through in-person, remote connectivity, telephone and … requirements and proven experience with relevant software and hardware solutions A good understanding of ISP solutions and connectivity requirements Wi-Fi solution experience & knowledge An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical personnel Multi-tasking capabilities and More ❯
Job Description ITSupport Analyst Engineer Our client is seeking to recruit an ITSupport Analyst Engineer with 3 to 5 years of experience in IT Network and Support, ideally from a banking environment. Responsibilities include: Support and maintenance of the IT infrastructure, providing ITsupport to staff and group … colleagues. Responding to service outages and IT-related problems; maintaining system security. Providing ITsupport to branch staff for software, hardware, and networking issues, including installation, configuration, and troubleshooting. Supporting endpoint security measures such as antivirus, firewalls, patching, and two-factor authentication. Managing daily project operations and assisting in IT project delivery. Providing end-user computing … support. Coordinating between London users and Group IT Security regarding system access and permissions, following the Group Access Matrix Protocol. Implementing disaster recovery and backup procedures in line with Group standards. Supporting reporting processes for the London Compliance team to ensure AML compliance. Extracting data for reporting to various stakeholders. Administering systems, including managing access and system matrices. Monitoring More ❯
ITSupport Analyst Engineer Our Client is looking to recruit an ITSupport Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide ITsupport to staff … and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide ITSupport and assistance to branch staff concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). • Manage day to day operational aspects of a project and scope. • To assist the IT Manager in delivering various IT projects. More ❯
Job Title - IT Systems Support Analyst Department/Sector - Business Travel Job Location - London Salary - £32k Join this highly successful and professional travel company based in the City and put your top IT Analyst skills to the test in this challenging and exciting role! This position will provide all levels of support and build to PC … within the company, as well as assisting line managers to review/document and enhance the company's current infrastructure. The ideal candidate should have a proven history within ITSupport and display the willingness and commitment to succeed within the role. They must be able to work successfully both as part of a team and individually, be … integrity/security of the Company's information resources/data assets Maintain and enforce applicable departmental standards and procedures Maintain a personal level of technical and business expertise Support the Company's servers and networks servicing the Head Office, Remote Users and other Operational Locations Configure and install new computer hardware and software. Help research solution specific hardware More ❯
the many ways we express our individual style. Our Values We Are One: For Love, Diversity, Change, Equality, Kindness, Freedom, Unity Against Racism Job Requirements We are seeking an ITSupport Analyst to join our team. The role primarily involves: Providing first and second-line support for core business applications, including POS systems, SaaS and PaaS platforms … and internally hosted applications Handling support queries via email, phone, and walk-ins, with proper ticket logging Managing application incidents and service requests using a ticketing system, ensuring timely resolution Collaborating with third-party suppliers and service providers for incident resolution Escalating incidents appropriately, especially security issues or major outages Processing starters, leavers, and amendments within SLA Identifying opportunities … for support improvement through training, technology, or process enhancements Contributing to IT projects, ensuring deadlines are met Supporting stores across the UK and ROI as needed Supporting the EPOS solution and backup systems to ensure data integrity Supporting global users and stores internationally Work is hybrid, involving working from home, the office, and potential travel. Skills and Technical More ❯
Location: Based in Stanmore/Berkshire - onsite Salary: £32,868 - £36,519 per annum, depending on experience. Job Level: 5B We're seeking an experienced 2nd LineIT Support Engineer to workaspartofateamin providing 1st and 2nd lineremoteandon-site supporttotheservicesacrossLondon and a site in Berkshire.TheidealcandidatewillhaveextensiveexperienceinWindowsServerandDesktopfocusedITsupport. The position will be responsible for resolving day-to-day IT issues, maintaining, monitoring and … provide rapid solutions, workingflexiblyinresolvingandfurtherinvestigatingpossibleescalations. About Norwood: Founded in 1795, Norwood is the oldest Jewish charity in the UK, and has been privileged to receive Royal Patronage since 1815. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives. Norwood works with local authorities, to deliver wide-ranging services including residential … and supported living accommodation and short-breaks facilities, as well as a range of support groups aimed at the whole family, not just the individual. Main duties and responsibilities: Managingandmaintainingcomputerhardwareandsoftwareissuesfromloggingtoresolution,toensurehighlevelsofavailabilityofthesupportedbusiness applications. Liaisinginternallyandexternallywithtechnicalsupportcompaniesandsuppliersandworkingalongsidethe IT Manager and Application Support team, the role of 2nd Line ITSupport Engineerwillinvolvethe followingtasks: UsingtheHelpdeskticketloggingsystemtofacilitateDesktop/RemoteSupport. LiaisingwithSupportCompanies to get issues More ❯
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst …/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills … the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately More ❯
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst …/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills … the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately More ❯
Support Analyst IT Operations Permanent Hybrid London Bestman Solutions is working with a security-focused, not-for-profit organisation to hire a Support Analyst IT Operations to join a collaborative internal ICT team. This is an excellent opportunity for someone who enjoys solving technical problems, thrives in a close-knit environment, and wants to be part … of a mission-led organisation delivering real-world impact in the cybersecurity and intelligence space. You ll be the go-to person for first-line ITsupport across the organisation resolving issues, setting up systems, and keeping things running smoothly for both office-based and remote colleagues. Responding to support requests via phone, email, or in person … Troubleshooting hardware, software, and network issues Supporting remote users and maintaining IT equipment (laptops, desktops, peripherals) Escalating complex issues to 2nd Line Support or external providers Participating in an on-call rota to support out-of-hours requirements Experience in an ITsupport or service desk role Strong understanding of Windows 10/11, Microsoft More ❯
Job Title : ITSupport Analyst (L1/L2) Location : Mayfair, London [Onsite – 5 days] Type : Full-time Salary : Up to £45,000 + Bonus Structure Join a High-Performance Team Supporting a Sophisticated IT Environment in Central London A prestigious and award-winning investment firm based in Mayfair is expanding its internal IT function. This is … a unique opportunity for an ambitious ITSupport Analyst to work directly with senior stakeholders in a fast-paced, high-performing environment. You will support the core IT infrastructure, contribute to system upgrades and projects, and help maintain a secure and stable environment across networking, systems, and end-user services. Your Role: A hands-on support position that blends first-line and second-line troubleshooting with involvement in technical project delivery. You will act as the first point of contact for IT-related issues while also contributing to infrastructure enhancements and documentation improvements. Key Responsibilities User Support & Troubleshooting Act as the go-to contact for all IT-related user issues and service More ❯
Job Title : ITSupport Analyst (L1/L2) Location : Mayfair, London [Onsite – 5 days] Type : Full-time Salary : Up to £45,000 + Bonus Structure Join a High-Performance Team Supporting a Sophisticated IT Environment in Central London A prestigious and award-winning investment firm based in Mayfair is expanding its internal IT function. This is … a unique opportunity for an ambitious ITSupport Analyst to work directly with senior stakeholders in a fast-paced, high-performing environment. You will support the core IT infrastructure, contribute to system upgrades and projects, and help maintain a secure and stable environment across networking, systems, and end-user services. Your Role: A hands-on support position that blends first-line and second-line troubleshooting with involvement in technical project delivery. You will act as the first point of contact for IT-related issues while also contributing to infrastructure enhancements and documentation improvements. Key Responsibilities User Support & Troubleshooting Act as the go-to contact for all IT-related user issues and service More ❯
Job Title : ITSupport Analyst (L1/L2) Location : Mayfair, London [Onsite – 5 days] Type : Full-time Salary : Up to £45,000 + Bonus Structure Join a High-Performance Team Supporting a Sophisticated IT Environment in Central London A prestigious and award-winning investment firm based in Mayfair is expanding its internal IT function. This is … a unique opportunity for an ambitious ITSupport Analyst to work directly with senior stakeholders in a fast-paced, high-performing environment. You will support the core IT infrastructure, contribute to system upgrades and projects, and help maintain a secure and stable environment across networking, systems, and end-user services. Your Role: A hands-on support position that blends first-line and second-line troubleshooting with involvement in technical project delivery. You will act as the first point of contact for IT-related issues while also contributing to infrastructure enhancements and documentation improvements. Key Responsibilities User Support & Troubleshooting Act as the go-to contact for all IT-related user issues and service More ❯
Microsoft 365, Azure, Windows Server, Hyper-V, Intune, iSCSI or SANs 3rd Line ITSupport & Project Engineer At the heart of my client’s technical operations lies a dynamic and highly skilled ITSupport and Project Engineer — someone who thrives in a fast-paced, customer-driven Managed Service Provider (MSP) environment. This is more than just … a support role; it’s a position where deep technical expertise meets proactive leadership, where solving complex problems is part of everyday life, and where no two days are ever the same. From the moment the day begins, you’re already thinking one step ahead. You know the systems, services, and networks inside out — not just because you … a boardroom explaining solutions to non-technical stakeholders as you are in a server room diagnosing a persistent networking issue. But this role isn’t just about fixing problems — it’s about preventing them. You help maintain processes that keep systems monitored, secure, and efficient. You spot opportunities to improve service delivery and billing alignment. You write documentation that More ❯
Microsoft 365, Azure, Windows Server, Hyper-V, Intune, iSCSI or SANs 3rd Line ITSupport & Project Engineer At the heart of my client’s technical operations lies a dynamic and highly skilled ITSupport and Project Engineer — someone who thrives in a fast-paced, customer-driven Managed Service Provider (MSP) environment. This is more than just … a support role; it’s a position where deep technical expertise meets proactive leadership, where solving complex problems is part of everyday life, and where no two days are ever the same. From the moment the day begins, you’re already thinking one step ahead. You know the systems, services, and networks inside out — not just because you … a boardroom explaining solutions to non-technical stakeholders as you are in a server room diagnosing a persistent networking issue. But this role isn’t just about fixing problems — it’s about preventing them. You help maintain processes that keep systems monitored, secure, and efficient. You spot opportunities to improve service delivery and billing alignment. You write documentation that More ❯
A leading global investment firm is seeking a highly capable and motivated Technical Support Engineer to join its London office. This is a rare opportunity to step into a high-impact position within a lean, agile technology team, offering immediate responsibility and significant scope for career development. You will play a key role in supporting a fast-paced, front … office user base, providing hands-on technical support across hardware, applications, and infrastructure. Sitting alongside a highly experienced engineer, you ll gain exposure to a broad range of enterprise technologies while having a clear runway for progression into engineering, automation, or infrastructure roles. This role is ideally suited to candidates with 1 3 years of experience in a technical … support or sysadmin position particularly those coming from MSP, banking, or hedge fund environments who are now looking to deepen their responsibilities and broaden their technical horizons. What you ll be doing: Acting as the primary point of contact for technology issues within the London office Supporting desktop hardware, Windows environments, and core network services Collaborating with a global More ❯
Onsite ITSupport Engineer - 6 month Contract Location - London - Tower Hamlets (Hybrid - 4 days a week in office) The ITSupport Engineer is responsible for providing first-class ITsupport to staff, as well as external users Key Responsibilities: Responsible for Global ITsupport to all staff Responsible for daily Service checks … Accountable for triage & progressing ITSM tickets including Cyber alerts Accountable for IT access management for all IT endpoints and applications Accountable for support of hardware (laptops, printer, video conferencing devices), including hardware asset management. Responsible for documentation & process maintenance and ensure it remains accurate and current Participate in knowledge management by creating knowledge articles Responsible for … embedding ITIL practices across the ITSM domain Maintaining ITSM process documentation Monitoring & analysing outcomes of security patch deployment as well as routine operational tasks Adherence to ITSM practices across IT Operations Participate in Continual Service improvement initiatives Position is expected to comply with, and ensure all compliance requirements, always maintain confidentiality, as well as serve as company representative to More ❯
Senior ITSupport Engineer The Opportunity We're looking for a Senior IT Engineer to join our IT Engineering team in London. This is a hands-on, high-impact role well-suited for an experienced IT professional eager to contribute to the development and maturity of enterprise systems and support. You'll be involved in … infrastructure security, we're looking for someone who thrives on solving problems, improving systems, and mentoring others. What You'll Do Acting as a senior escalation point for complex ITsupport issues across hardware, software, and SaaS environments Supporting Apple macOS devices at scale using Jamf Pro, and managing Windows endpoints via Microsoft Intune Administering identity and access … Security+ Supporting and evolving AV and video conferencing systems for meeting and collaboration spaces Collaborating with vendors on hardware procurement, lifecycle management, and inventory tracking Contributing to and maintaining IT documentation, standard operating procedures, and internal knowledge bases Playing a key role in global and regional IT projects, such as new office builds, system upgrades, and operational improvements More ❯
This is a newly created opportunity for an experienced ITSupport Engineer to join a UK wide publishing firm at their Central London office near Waterloo. This role is 100% office based and pays £40,000. To be considered for this position, you will be a confident & outgoing individual with a passion for IT and a positive … can-do-attitude. Working with the IT Manager & another ITSupport Engineer, you will be responsible for 1st & 2nd line BAU user remote & onsite support for circa 250 UK users. Although the role will be based at the HQ in Central London, there will be infrequent requirements to visit the other 12 sites on an ad … hoc basis. To be considered for this position, you will have previous experience with supporting and managing a mixed IT environment: Windows 10 & 11 and Apple Mac's Google Workspace &/or Office 365 Active Directory/Azure AD Networks & VPN's Some Windows Server/Azure Working in the publishing sector, my client has an excellent reputation and More ❯
This is a newly created opportunity for an experienced ITSupport Engineer to join a UK wide publishing firm at their Central London office near Waterloo. This role is 100% office based and pays £40,000. To be considered for this position, you will be a confident & outgoing individual with a passion for IT and a positive … can-do-attitude. Working with the IT Manager & another ITSupport Engineer, you will be responsible for 1st & 2nd line BAU user remote & onsite support for circa 250 UK users. Although the role will be based at the HQ in Central London, there will be infrequent requirements to visit the other 12 sites on an ad … hoc basis. To be considered for this position, you will have previous experience with supporting and managing a mixed IT environment: Windows 10 & 11 and Apple Mac's Google Workspace &/or Office 365 Active Directory/Azure AD Networks & VPN's Some Windows Server/Azure Working in the publishing sector, my client has an excellent reputation and More ❯
We are seeking a proactive and customer-focused ITSupport Technician to join our Managed Service Provider (MSP) team. The successful candidate will provide technical support and troubleshooting to multiple clients, ensuring their IT systems and security run efficiently and securely. Key Responsibilities Provide remote and on-site ITsupport to clients, resolving technical … issues promptly. Manage service desk requests, prioritizing and escalating, as necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Support Microsoft 365, email configurations, and cloud-based services. Troubleshoot network connectivity, firewalls, and VPN issues. Perform regular system monitoring, patching, and updates to ensure security compliance. Maintain documentation on client IT environments and solutions … provided. Collaborate with the MSP team to optimize IT operations and enhance service delivery. Skills & Qualifications Previous experience in ITsupport, ideally in an MSP or multi-client environment. Proficiency in Windows, macOS, and possibly Linux operating systems. Strong knowledge of networking, Active Directory, and Microsoft 365 administration. Experience with remote monitoring and management (RMM) tools. Excellent More ❯
IT Engineer Rate: £250/day South London/Hybrid Immediate Start We're working with a well-known public sector body based in South London who are looking for a 2nd line IT Engineer to join their team for an immediate start! This role will be working on exciting projects and state of the art tech … to contribute to a great cause. The IT Engineer will be heavily involved with teams across the organisation & support the Microsoft suite including O365, Windows 10, Azure & Intune. Skills required for the IT Engineer are: - Experience working with the Microsoft Stack, Azure, Intune, DNS & VMs/vSphere - Customer service skills over the phone and face to face More ❯
Are you ready to take the next step in your career as a Level 2 ITSupport Engineer? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has … built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm is looking for a skilled Level 2 ITSupport Engineer to join on a 6-month contract to provide hands-on desktop support, manage device imaging and installations, and troubleshoot hardware, software, and network issues across … a mixed environment. Want to be part of a team that thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools More ❯
IT Application Support Analyst London Our Client is a globally recognised, successful bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business boasts over 10 million active customers in over 700 business locations. Due to business requirements, we are now looking to … an experienced Deputy Head, Corporate Banking. Please note that this is a hybrid role with 3 days in the office and 2 days working from home. Key Responsibilities: As IT Application Support analyst, you would be expected to perform functional support duties and provide technical assistance to users on a range of core banking products, online banking … products and other critical business applications. The opportunity is for IT Application support analyst person with a proven and demonstrable product and applications support or development background specifically in the banking industry. 1. Carry out day to day support, maintenance/Upgrade and administration on all the bank’s application systems and interfaces. 2. Resolve any More ❯
City of London, London, United Kingdom Hybrid / WFH Options
The Curve Group
IT Application Support Analyst London Our Client is a globally recognised, successful bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business boasts over 10 million active customers in over 700 business locations. Due to business requirements, we are now looking to … an experienced Deputy Head, Corporate Banking. Please note that this is a hybrid role with 3 days in the office and 2 days working from home. Key Responsibilities: As IT Application Support analyst, you would be expected to perform functional support duties and provide technical assistance to users on a range of core banking products, online banking … products and other critical business applications. The opportunity is for IT Application support analyst person with a proven and demonstrable product and applications support or development background specifically in the banking industry. 1. Carry out day to day support, maintenance/Upgrade and administration on all the bank’s application systems and interfaces. 2. Resolve any More ❯
1st Line ITSupport Engineer - Central London - £28,000 - Great Opportunity! Role : 1st Line ITSupport Engineer Areas : Central London (EC1) Salary: £25,000 - £28,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team … of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯
