not Essential Previous training/qualifications within InformationTechnology field. Practical experience of Intelligent Infrastructure Management COMPTIA A+ COMPTIA Network + COMPTIA Server + InformationTechnologyInfrastructureLibrary - Foundation (ITIL) If you feel you have the required skills and experience, click apply now to be considered as our Smart Hands Break Fix Engineer - we'd love to hear from you More ❯
background or large multinational experience . Experienced in audit (external and internal) and familiar with Internal Audit standards. Technology Risk/Technology Audit/Technology Controls Certifications: CISA, ITIL, COBIT (CISSP, CISM, CRISC, Prince2 ISO27001 desirable) Able to make a high impact on management, to manage stakeholders and to communicate clearly. Display a passion for working in teams and help … drive personal development. IT process knowledge e.g. as defined in standards like ITIL, Cobit, ISO, or British Standards Possess IT knowledge on IT networks, operating systems, databases, and applications, ideally including the Microsoft stack, Cloud technologies and SAP. Well-versed in assessing business and technology risks and controls, be able to articulate the risks, and recommend business-focused solutions. Able More ❯
background or large multinational experience . Experienced in audit (external and internal) and familiar with Internal Audit standards. Technology Risk/Technology Audit/Technology Controls Certifications: CISA, ITIL, COBIT (CISSP, CISM, CRISC, Prince2 ISO27001 desirable) Able to make a high impact on management, to manage stakeholders and to communicate clearly. Display a passion for working in teams and help … drive personal development. IT process knowledge e.g. as defined in standards like ITIL, Cobit, ISO, or British Standards Possess IT knowledge on IT networks, operating systems, databases, and applications, ideally including the Microsoft stack, Cloud technologies and SAP. Well-versed in assessing business and technology risks and controls, be able to articulate the risks, and recommend business-focused solutions. Able More ❯
worked within a Regulatory Sector eg Financial Services - Outstanding Communication Skills - Highly Remote - 2 days per month 6 month Engagement - Significant experience in all aspects of Incident Management Lifecycle - ITIL Accreditation Management of Incident to Major Incidents - able to work under pressure - must be able to communicate to multiple stakeholders. Post Incident Reviews and how to improve Incident Processes. Highly More ❯
Country: United Kingdom Location: London Sector: Project Manager Daily Rate: EUR 340 per day Job Type: Contract Technologies: ISO 20000 ITIL V3 Prince 2 transition management onshore/offshore COTS implementation JIRA Atlassian document and content management systems Agile/Scrum OOP Java Software development methodologies Communication Project Manager - London - 340 euros per day Posted Wednesday, 30 August 2017 Endeavour … Project Manager, to join a large European organisation based in London, initially till the end of year, with strong possibility of extension. The ideal candidate will be ISO or ITIL certified and have industry experience in the pharmaceutical and public sectors. ISO 20000 and/or ITIL V3 certification is desirable. Certification in Project Management is mandatory (i.e. PRINCE2 (practitioner … offshore teams Experience dealing with multiple stakeholders and senior Project managers. Schedule, plan and organize IT resources to ensure effective and successful completion of releases & changes. Knowledgeable in the ITIL v3 Transition lifecycle. Raise Change requests & releases and validate quality for approval by changes authorities. Experience in use of Jira SDLC and Service desk will be considered an advantage Working More ❯
month fixed-term contract. Responsibilities: In the GCC, the Documentation Engineer will be responsible for curation of the GCC team's knowledge. This engineer will utilize the ServiceNow (ITIL) Knowledge platform to help streamline the team's system and procedural documentation. They will also need to utilize the team's training site to edit and modify modules when the department … onboards/offboards systems, as well as internal team documentation on our confluence page. ITIL Knowledge Contribution Skills: Creating and updating system documentation, training, processes and procedures. Prioritization of Knowledge tasks with Knowledge team. Auditing, Editing, and Review of Knowledge articles in an ITIL service tool. Participate in collaboration with other teams for onboarding of systems into the GCC from More ❯
background or large multinational experience . Experienced in audit (external and internal) and familiar with Internal Audit standards. Technology Risk/Technology Audit/Technology Controls Certifications: CISA, ITIL, COBIT (CISSP, CISM, CRISC, Prince2 ISO27001 desirable) Able to make a high impact on management, to manage stakeholders and to communicate clearly. Display a passion for working in teams and help … drive personal development. IT process knowledge e.g. as defined in standards like ITIL, Cobit, ISO, or British Standards Possess IT knowledge on IT networks, operating systems, databases, and applications, ideally including the Microsoft stack, Cloud technologies and SAP. Well-versed in assessing business and technology risks and controls, be able to articulate the risks, and recommend business-focused solutions. Able More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Deloitte
and oversight for all UK network services outsourced to a network Service Provider (NSP – currently British Telecom). This role demands a strong technical background, coupled with a holistic ITIL Service based mentality and experience managing Service Providers. The role demands the ability to balance operational stability against the responsiveness to business requirements. Responsibilities Manage workloads, which will involve setting … network architecture and web related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP/S) Working knowledge and understanding of Cisco ACI infrastructure IPSEC VPN troubleshooting Proven Service Management (ITIL) experience, specifically incident, problem and change management Excellent written and verbal communication skills, with a focus on translating technically complex issues into simple, easy to understand concepts Willingness to learn … Access Points Cisco Wireless LAN Controller Cisco DNA Centre Network Security : Forescout F5 load balancer Arbor DDOS Perimeter Security : Palo Alto Firewall Checkpoint Firewall Technical Certifications (Good to have) ITIL v3 or v4 Foundation Palo Alo or Check Point Firewall Certification PCSA, CCSA CCNP certification CCNA wireless certification IR35 As a means of managing tax, commercial and reputational risks, Deloitte More ❯
and oversight for all UK network services outsourced to a network Service Provider (NSP – currently British Telecom). This role demands a strong technical background, coupled with a holistic ITIL Service based mentality and experience managing Service Providers. The role demands the ability to balance operational stability against the responsiveness to business requirements. Responsibilities Manage workloads, which will involve setting … network architecture and web related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP/S) Working knowledge and understanding of Cisco ACI infrastructure IPSEC VPN troubleshooting Proven Service Management (ITIL) experience, specifically incident, problem and change management Excellent written and verbal communication skills, with a focus on translating technically complex issues into simple, easy to understand concepts Willingness to learn … Access Points Cisco Wireless LAN Controller Cisco DNA Centre Network Security : Forescout F5 load balancer Arbor DDOS Perimeter Security : Palo Alto Firewall Checkpoint Firewall Technical Certifications (Good to have) ITIL v3 or v4 Foundation Palo Alo or Check Point Firewall Certification PCSA, CCSA CCNP certification CCNA wireless certification IR35 As a means of managing tax, commercial and reputational risks, Deloitte More ❯
To ensure the effective day-to-day delivery of IT services across both shared and in-house environments, with a strong focus on ITIL disciplines - Incident, Problem, Change, and Asset Management - and Cyber Security risk management . The postholder will act as the customer-facing lead for operational IT, ensuring services are reliable, secure, and responsive to user needs. Key … Responsibilities Manage the performance and quality of outsourced, shared service and in-house IT services Own and operate the ITIL processes: Incident , Problem , Change , and Asset Management Act as the operational interface with the other organisation (the shared service provider) Maintain the CMDB and configuration item lifecycle tracking Lead on cyber security risk assessments , patch assurance , vulnerability management , and coordination … audits and business continuity planning Essential Skills and Experience Demonstrable experience managing operational IT services in a mixed shared service/in-house/outsourced environment Deep knowledge of ITIL v4 practices, especially Incident, Problem, Change, and Asset Management Experience with service desk systems and CMDBs Familiarity with cybersecurity operations (e.g., vulnerability scanning, patch management, access reviews) Strong stakeholder engagement More ❯
To ensure the effective day-to-day delivery of IT services across both shared and in-house environments, with a strong focus on ITIL disciplines - Incident, Problem, Change, and Asset Management - and Cyber Security risk management . The postholder will act as the customer-facing lead for operational IT, ensuring services are reliable, secure, and responsive to user needs. Key … Responsibilities Manage the performance and quality of outsourced, shared service and in-house IT services Own and operate the ITIL processes: Incident , Problem , Change , and Asset Management Act as the operational interface with the other organisation (the shared service provider) Maintain the CMDB and configuration item lifecycle tracking Lead on cyber security risk assessments , patch assurance , vulnerability management , and coordination … audits and business continuity planning Essential Skills and Experience Demonstrable experience managing operational IT services in a mixed shared service/in-house/outsourced environment Deep knowledge of ITIL v4 practices, especially Incident, Problem, Change, and Asset Management Experience with service desk systems and CMDBs Familiarity with cybersecurity operations (e.g., vulnerability scanning, patch management, access reviews) Strong stakeholder engagement More ❯
of IT assets, maintain accurate configuration data, and support hardware builds and deployments. You'll work closely with teams in both London and Liverpool, ensuring configuration practices align with ITIL standards. Key responsibilities include : Managing hardware/software asset lifecycle - commission laptops, building laptops, decommissioning Maintaining the CMDB and ITSM tools Building and deploying end-user computing hardware Supporting procurement … and vendor liaison Ensuring IT build areas are maintained to standard You'll need experience in IT asset management, a solid understanding of ITIL practices, and strong communication skills. This is a fully office-based role with occasional travel to Liverpool and data centres. If you're organised, reliable, and keen to take ownership in a collaborative IT environment—this More ❯
lifecycle of IT assets, maintain accurate configuration data, and support hardware builds and deployments.You’ll work closely with teams in both London and Liverpool, ensuring configuration practices align with ITIL standards. Key responsibilities include : Managing hardware/software asset lifecycle - commission laptops, building laptops, decommissioning Maintaining the CMDB and ITSM tools Building and deploying end-user computing hardware Supporting procurement … and vendor liaison Ensuring IT build areas are maintained to standard You’ll need experience in IT asset management, a solid understanding of ITIL practices, and strong communication skills. This is a fully office-based role with occasional travel to Liverpool and data centres.If you’re organised, reliable, and keen to take ownership in a collaborative IT environment—this could More ❯
Partner with developers, product owners, and third-party vendors to enhance and maintain platforms including AWS Connect, ServiceNow CSM, and OpenText. Drive system improvements, compliance, and operational resilience using ITIL practices. Monitor performance, analyse trends, and implement preventative solutions. Contribute to the design and delivery of application roadmaps with a focus on long-term business value. Your Experience Proven experience … database expertise (SQL Server, PostgreSQL, MySQL). Familiarity with GDPR, PII handling, and data security best practices. A strong technical foundation with a collaborative, solutions-oriented approach. Knowledge of ITIL v3 for incident and problem management. If this role is for you, please apply below More ❯
of working within a software delivery lifecycle as part of multiple project teams. Experience in the financial sector preferred but not essential. Knowledge of/experience in ITIL (InformationTechnologyInfrastructureLibrary). Awareness of IT Data Security standards. Experience in SQL Server and high level database design. Knowledge of/experience in enterprise development technologies and tools. What We More ❯
as Ipanema. Familiarity with regulated environments (e.g., finance, healthcare). Hands-on experience with network monitoring tools (e.g., FortiManager, SolarWinds, PRTG). Industry certifications such as NSE4+, CCNP, JNCIS. ITIL knowledge and experience working within ITIL-aligned environments. Additional Information Location: London, UK Contract Length: 12 months Day Rate: Up to £550/day (Inside IR35) Start Date: ASAP More ❯
Technical Solution Architect 3 Month Contract London (Hybrid) 360/day (Outside IR35) Technical Solution Architect needed for a 3 Month Contract in West London (Hybrid). Start ASAP in July/August 2025. Working with a global IT Consultancy More ❯
Technical Solution Architect 3 Month Contract London (Hybrid) £360/day (Outside IR35) Technical Solution Architect needed for a 3 Month Contract in West London (Hybrid). Start ASAP in July/August 2025. Working with a global IT Consultancy More ❯
work management and documentation tools such as Confluence, Jira, GitHub. Qualifications : Certified in Architecture frameworks desirable (i.e. TOGAF, Archimate) Certifications in the platform technology (i.e. Salesforce certified) Exposure to ITIL Framework and processes in corporate IT environment essential, certification in ITIL Framework desirable. More ❯
Technologies: ISTQB ITIL test environment JIRA Confluence Tempo Atlassian Documentum incident and problem management configuration management Release Management Are you a certified Configuration Manager looking for a new contract opportunity working in a fantastic team for a large European client? Please get in touch for further details. Essential experience required: Proven experience in Test environment management where environments were shared … and problems management activities related to test environments. Prepare and maintain the calendar of test releases and communicate it to IT operations teams. Participate in Continual Service Improvement (CSI) ITIL lifecycle phase. Produce reports on activities for management. Attend meetings for communications and resolve blocking points. Willingness to explain the change and release processes in place for the test environment More ❯
