101 to 125 of 233 Customer Service Jobs in the Midlands

Technician- who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers. This role will involve supporting one of our schools where you will be the liaison between your school and turn IT on, ensuring that they are … kept informed about the products and services turn IT on can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions. To be suitable for this role, you should a passionate interest … in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, is it essential you have excellent communication and organisational skills as you need to liaise with the school senior management team on a regular basis. Our ideal candidate should have at least 2-3 years More ❯

their Birmingham office. This hands-on role is ideal for an experienced IT professional looking to take ownership of onsite IT operations, deliver high-quality user support, and drive service excellence across a fast-paced enterprise environment. Key Responsibilities • Provide high-quality 2nd line IT support to users onsite and remotely, ensuring timely resolution of incidents and requests • Act … as the primary onsite IT contact, delivering a white-glove service and maintaining strong stakeholder relationships • Install, configure, and support end-user devices including laptops, desktops, printers, and mobile devices • Support and maintain applications such as Microsoft 365, Intune, and Windows 11 • Provide local AV and meeting room support, assisting during events where required • Collaborate with 3rd line and … ideally within professional services or large enterprise environments • Strong technical expertise across Windows 10/11, Microsoft 365, Intune, and Entra ID/Azure AD • Proven experience delivering excellent customer service in business-facing IT support roles • Confident communication skills with the ability to manage stakeholders effectively • Strong troubleshooting, problem-solving, and organisational skills • Experience supporting mobile devices More ❯

with 2-3 days per week required on-site. You will bridge the gap between the business and IT. This position is critical to enabling and ensuring reliable IT Service Delivery through system analysis, continuous improvement and project support initiatives. You will be rewarded with an excellent salary, as well as a brilliant benefits package including bonus (up to … management Strong proficiency in M365, Microsoft Visio, and Microsoft Project Skilled in ITIL, data analysis tools, and business process modelling Excellent communication and interpersonal skills Creative problem-solving and customer service orientation Ability to build strong partnerships across teams Full driving license and a willingness to travel to other sites if required (on occasion – not frequently) Business Analyst More ❯

IT Engineer looking to take the next step in your career? We're working with a growing IT services provider in Lincoln that is looking for a skilled and customer-focused engineer to join their team. You'll be supporting a wide range of clients and technologies, making this the perfect role for someone who enjoys variety and problem … VPNs, and firewalls. Assist with client IT projects such as cloud migrations, infrastructure upgrades, and new system implementations. Maintain accurate documentation of incidents, changes, and client environments. Deliver excellent customer service, building strong client relationships. What You'll Bring Previous experience in a 2nd Line IT Support role , ideally within a Managed Services or IT Services environment. Strong More ❯

continuity planning (BCP). In-depth knowledge of network and data centre environments. Advanced PowerShell scripting and automation skills for repetitive tasks and small-to-medium complexity solutions. Exceptional customer service skills and ability to communicate technical concepts to non-technical audiences. Strong organizational, analytical, troubleshooting, and decision-making abilities. Self-motivated, able to work independently, manage time More ❯

Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful … delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk support tickets surrounding … D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st line level Strong analytical skills, with More ❯

It includes powerful features such as Production Management, CRM, Warehouse Management, MRP, and Supply Chain Management to optimise operations and improve performance. At WinMan, we are committed to exceptional service, innovation, and supporting our people. Our values – customer service, integrity, excellence, accountability, collaboration, and respect – guide everything we do. We offer competitive salaries, generous benefits, and flexible More ❯

their Birmingham office. This hands-on role is ideal for an experienced IT professional looking to take ownership of onsite IT operations, deliver high-quality user support, and drive service excellence across a fast-paced enterprise environment. Key Responsibilities • Provide high-quality 2nd line IT support to users onsite and remotely, ensuring timely resolution of incidents and requests • Act … as the primary onsite IT contact, delivering a white-glove service and maintaining strong stakeholder relationships • Install, configure, and support end-user devices including laptops, desktops, printers, and mobile devices • Support and maintain applications such as Microsoft 365, Intune, and Windows 11 • Provide local AV and meeting room support, assisting during events where required • Collaborate with 3rd line and … ideally within professional services or large enterprise environments • Strong technical expertise across Windows 10/11, Microsoft 365, Intune, and Entra ID/Azure AD • Proven experience delivering excellent customer service in business-facing IT support roles • Confident communication skills with the ability to manage stakeholders effectively • Strong troubleshooting, problem-solving, and organisational skills • Experience supporting mobile devices More ❯

have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Internal Grade G Job Description We are recruiting Service Desk Analysts to join our core technology function Experian IT Services (EITS) to provide support and provide great service through a variety of channels including digital, phone and … email communications to our customers internally and externally. You will achieve this by providing support, troubleshooting and resolution of customer and technical issues relating to the use of company products, services and related applications, ensuring the client experiences a simple and easy service. You will use your first-class support skills to really engage with our clients and identify … opportunities to provide service excellence, working together as one Experian across a multi-graphical team to build a holistic picture, address feedback and provide proactive service improvements. These roles will be full-time office based in our Nottingham office for the 1st 3 months, with the possibility of moving to a hybrid working model. You will work 37.5 More ❯

Support Engineer (MSP) Location: Chesterfield (Hybrid) Salary: Up to £28,000 Are you a motivated 1st Line IT Support Engineer looking to develop your career within a thriving Managed Service Provider (MSP) ? This is an exciting opportunity to work with a variety of clients and technologies, gaining valuable experience in a supportive and fast-paced environment. Key Responsibilities Act … accurate documentation in the ticketing system. Assist with client projects, such as migrations, upgrades, and new system rollouts. What You'll Bring Previous experience in a 1st Line or Service Desk role , ideally within an MSP. Strong knowledge of Microsoft environments (Windows OS, O365, Active Directory). Basic networking understanding (DNS, DHCP, TCP/IP, VPNs). Familiarity with … RMM (Remote Monitoring & Management) tools is advantageous. Excellent troubleshooting skills with a methodical approach. Great communication and customer service skills. A proactive attitude with a genuine desire to progress into 2nd Line and beyond. Benefits Salary up to £28,000 (DOE). Hybrid working options depending on client requirements. Exposure to a broad range of clients and cutting More ❯

Join our award-winning customer support team in Bromsgrove as an Apprentice Customer Support Engineer. You’ll help clients set up and troubleshoot VoIP phone systems and broadband services while learning valuable networking and customer service skills. A fantastic opportunity to start your tech career with full training and development. Role Be part of our award … winning first-line customer support team, handling calls and emails, logging tickets, and resolving VoIP and broadband issues You’ll receive expert training from experienced engineers, gain real-world telecoms experience, and build the technical and communication skills to progress into a full-time Customer Support Engineer role Training Opportunity to progress or full-time employment and progress … Bromsgrove providing Hosted Telephony, VoIP and AI-driven communication solutions to businesses across the UK. We may be small, but we’re growing fast and passionate about delivering brilliant customer experiences. Joining our team means you’ll get hands-on experience with modern telecoms technology and support systems, guided by experienced engineers who’ll help you build a strong More ❯

and supply chain coordination using Advanced Planning & Scheduling (APS) tools. Key Responsibilities: Planning & Scheduling * Develop and maintain the Advanced Planning & Scheduling (APS) system to align production with demand forecasts, customer orders, and inventory levels. * Create and manage detailed production schedules to optimize machine utilization, labour, and material availability. * Coordinate with purchasing, engineering, and production teams to ensure timely availability … records. * Generate reports and dashboards to track performance metrics such as OTD (On-Time Delivery), schedule adherence, and capacity utilization. Cross-Functional Collaboration * Work closely with the Planner, Sales, Customer Service and Operations to align production plans with customer requirements. * Support daily/weekly production meetings to communicate schedule updates and resolve conflicts. * Support continuous improvement initiatives More ❯

target prospects and existing customers for new business cross-sell and up-sell opportunities. Position our clients services and solutions to prospects and customers using a consultative approach Manage customer accounts giving high levels of customer service Understand our clients value proposition, how it fits in the market place and communicate it to customers and prospects. Create More ❯

needs. The role requires analytical skills and the ability to guide and advise on business intelligence and information management. We are seeking excellent communication skills and a focus on customer service is essential, as are an aptitude for problem solving and attention to detail. Previous experience of assessing information and data from multiple sources and determining the integrity … Reliable, approachable and able to demonstrate empathy and an open communication style to all colleagues Discreet, confidential and able to concentrate in a busy work environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made … to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Northamptonshire Healthcare Foundation Trust Address St Mary's Hospital London Road Kettering NN15 7PW Employer's website https://www.nhft.nhs.uk/ More ❯

a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People , Customer , and Profit . If you're looking to work for a dynamic, fast-paced, progressive organization then apply with us. We offer the following in our search for engaged … hours; Monday to Friday from approximately 8:00am to 5:00pm The Opportunity: The Business Development Executive (FTL/LTL) is responsible for directing sales efforts to expand our customer base within our Vans Division through generating net new business and share of wallet growth while ensuring that sales targets are either met or exceeded. The Business Development Executivewill … to close to continually secure new business Exceed all standards for prospecting calls, presentations, proposals and closes Maintaining and growing a client account base Ensure a high level of customer satisfaction maintaining close contact with all customers - including follow up on concerns or other issues Provide a solution based sales approach to drive new business with high end premium More ❯

sector. You will work alongside our existing technician to provide reliable IT support and help maintain ICT systems. Our team is committed to excellent systems management and delivering outstanding customer service. Role Overview This is a hands-on role providing day-to-day IT support across a variety of devices and systems, including Windows servers, Microsoft 365 Cloud infrastructure More ❯

Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful … delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk support tickets surrounding … D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st line level Strong analytical skills, with More ❯

Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful … delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk support tickets surrounding … D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st line level Strong analytical skills, with More ❯

launch of SDS Plus, a ground-breaking SaaS solution. With a turnover of c.£40m and a head office in Tamworth, Crown SDS has earned an enviable reputation for customer service excellence and software innovation.Partnering with the UKs best-loved brands in retail, manufacturing and supply chain logistics, t he launch of SDS Plus has been a natural … desk and field-based applications. Providing unparalleled levels of visibility and control, it enables businesses to connect related workflows so teams can deliver stronger and more consistent levels of service, compliance and productivity.With a successful soft-launch already under our belt, and a bigger market push planned for 2026, this is an amazing time to join the business. Purpose … be fuelled by your organised and efficient ways of working.Youll manage all aspects of the new business development process, approaching new prospects and responding to new enquiries, delivering impactful customer presentations, maintaining CRM notes and proactively driving performance improvements. This is a full time office-based role, requiring the flexibility to attend customer meetings, operational sites visits and More ❯

JOB TITLE : IT Support Team Leader (L1 Service Desk Team Leader) SALARY: £28,000 -£32,000 p/a (DOE) Location: Nottingham (Hybrid work available) Schedule: Monday to Friday (No weekend work) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter … of the top ten largest value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to … of individuals within a busy helpdesk environment. You will be responsible for all relationships with your customers, focusing on getting the best out of your team to hit all service level agreements. LOCATION : Nottingham – Hybrid JOB SPECIFICATION: IT Support Team Leader You'll be responsible for a team of colleagues within a busy helpdesk Helping the team come to More ❯

we've made, but we're just getting started. Join our IT teams, which is at the core of our digital future, analysing and operating all our internal and customer-facing systems, with the aim of delivering the best customer experience. None of it would be possible without our innovative teams, creating a connected future with technologies like … of Microsoft Operating Systems Strong understanding and experience of laptop and desktop hardware maintenance Knowledge of Lenovo and Dell hardware Knowledge of ITIL methodology in an operations environment Exceptional customer service skills Experience of working in a similar role Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple More ❯

other Ethical We represent our members professionally We make a positive contribution to the community We act with integrity Responsive We are open to change We respond positively to customer feedback We maximise opportunities Job Purpose The Digital & CRM Systems Officer plays a key role in maintaining and developing the organisation's ReadyMembership CRM system, ensuring accurate data, efficient … detailed spreadsheets Knowledge, Skills and Abilities Highly competent use of IT, particularly excel Commitment to achieving the Chambers' vision Able to contribute positively to the Chambers' BETTER Values Outstanding customer service and relationship building skills Professional and friendly approach Time management, able to prioritise and achieve deadlines Excellent verbal and written communication skills Problem solving skills – able to … have established a club specifically for fledgling businesses to help them get established and lead into membership of the Chambers. Trade – we encourage international trade through our export documentation service as well as supporting local trading through exhibitions, events and lobbying for local procurement opportunities. We have launched a specific international trade membership offer. Training – we have a comprehensive More ❯

Month Fixed Term Contract Solus are a market leading, award winning Accident Repair Network - part of the Aviva Group, we are committed to innovation, operational excellence, and delivering exceptional customer service to our customers. We are looking for a talented and experienced HR systems Administrator with prior experience of working with Zellis (ResourceLink, Compensate) to join our team … cyber incidents to the IT leadership team Monitor and report on system and device performance, including error logs Configure, optimise, and maintain Zellis ResourceLink modules (HR, Payroll, Recruitment, Self-Service) Develop custom workflows, reports, and system interfaces within ResourceLink Gather business requirements and translate them into effective technical solutions Manage system upgrades, patches, and testing cycles Provide technical support … owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We More ❯

services, Building Services, Stone Masonry, Funeral Services, Construction As our experienced Business Development Manager/Account Manager, you will be self-confident in your ability to deliver exceptional personable customer service selling a premium service and product to businesses and customers within an industry that requires compassion and empathy. We are looking to expand into the areas …/Account Manager, you will take ownership of building and maintaining strong relationships with our existing and new partners, ensuring that referrals are handled promptly, efficiently, and with exceptional customer care. Unlike a traditional sales role, our business is driven by trust, referrals, and recommendations, making relationship management the key to success. You will be: Experienced in account management More ❯

services, Building Services, Stone Masonry, Funeral Services, Construction As our experienced Business Development Manager/Account Manager, you will be self-confident in your ability to deliver exceptional personable customer service selling a premium service and product to businesses and customers within an industry that requires compassion and empathy. We are looking to expand into the areas …/Account Manager, you will take ownership of building and maintaining strong relationships with our existing and new partners, ensuring that referrals are handled promptly, efficiently, and with exceptional customer care. Unlike a traditional sales role, our business is driven by trust, referrals, and recommendations, making relationship management the key to success. You will be: Experienced in account management More ❯