126 to 150 of 388 Customer Service Jobs in the Midlands

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

proven background in business-to-business sales. You will be someone who thrives on building relationships and delivering value with excellent communication and customer service skills. Required skills and experience: Proven experience in a business-to-business sales environment, ideally selling solutions. Excellent communication and interpersonal skills. Ability … data to generate appointments and leads for sales colleagues across our full range of industry-leading training, food inspections, ISO management systems, and Quick Service Restaurant audit services to businesses across a range of sectors. The role will also provide support for colleagues with bids and tenders and direct ...

payment (discounts on electronics, travel, clothing, home, fitness, wellbeing and more) Your Role As a Parts Sales Advisor , your duties will include: Responding to customer enquiries via telephone and email Identifying and supplying the correct replacement parts Using electronic catalogue systems and parts lookup software to locate components Processing … customer orders accurately and efficiently Liaising with internal departments to ensure prompt order fulfilment Building and maintaining strong relationships with trade and retail customers Providing excellent customer service in a technical parts environment Managing multiple enquiries while maintaining accuracy and attention to detail Requirements We would love ...

Service Delivery Coordinator – Telford Pay: £17 per hour (via umbrella, 37.5 hours/week) Location: Telford (onsite, Monday–Friday) Contract: Initially a 6-month rolling contract, with the requirement is expected to run for at least two years, with a strong possibility of becoming permanent for the right person … that's something they'd like. Industry: Global technology and services About the Role We're looking for a highly organised Service Delivery Coordinator to join a global technology business at their Telford site. This is a varied operations-focused role where you'll coordinate customer requests, supplier ...

Lincoln, with hybrid working capability on offer. The role is predominantly to aid and support the businesses customers, promoting an excellent level of customer support service. Day to day duties will include: Training on IT systems and specific applications so to be able deliver end user support Taking & recording … customer queries onto the support database ticketing system Providing support and resolutions to a variety of application & software queries Diarising and returning customers phone calls Actioning fault responses in line with the company procedures and agreed to contracts Reporting any major faults or bugs to the System Development Team ...

background in both Infrastructure support within a Microsoft environment (Network, Servers, Active Directory etc) as well as ERP experience. You will hold a strong customer service orientation and End User support background. You will be rewarded with an excellent salary, as well as a brilliant benefits package including … annum), vitality health plan, healthcare cash plan and a market-leading pension contribution IT Support Technician – Key Skills: End-User support background with a customer service orientation Infrastructure support experience – Microsoft environments ERP support experience Network knowledge Server knowledge Active Directory IT Support Technician – ERP & Infrastructure ...

thrives in a fastpaced environment and remains calm under pressure A team player with great attention to detail Previous experience in healthcare and customer service within General Practice Flexible, adaptable, and comfortable working in a busy, changing environment Willingness to provide cover for annual leave/sickness, sometimes … recently relocated to a purpose built medical centre. Practice Values: To demonstrate and provide evidence of the Practice Values, these are: - Provide a professional service - Working together as one - Respect for each other What We Offer A supportive and inclusive workplace culture Ongoing training and career development NHS Pension ...

potential to extend. Main purpose of the Role The main purpose of the Waste Data Officer role is to manage and maintain accurate waste service data, provide administrative support to the Domestic Waste Team, monitor service performance, and support the coordination of Waste Support Assistants. The role helps … meet data and compliance requirements, and are continuously improved. Key Responsibilities Deliver administrative support and assistance to the Domestic Waste Team. Ensure compliance with service data and reporting requirements. Support the management and coordination of Waste Support Assistants. Produce, analyses and maintain reports using a range of ICT systems ...

join their busy support team in Birmingham City Centre. Full training will be provided, making this an excellent opportunity for candidates with strong customer service skills, IT knowledge or an interest in developing a career within IT support. As a 1st Line IT Support Advisor, you will provide … September Shifts will be either: and will alternate 10:00am – 8:00pm 12:00pm – 10:00pm We Are Looking For: Excellent communication and customer service skills Good IT and computer skills A positive attitude and willingness to learn Ability to remain calm under pressure Reliable and committed individuals ...

Gleeson has partnered with a leading Logistics business to recruit an experienced Customer Logistics Manager. This is a fantastic opportunity for a driven logistics professional to take ownership of customer logistics, inventory planning, SAP operations, pricing management, and customs compliance while leading a high-performing team. This role … well suited to a proactive leader who thrives in a fast-paced environment, enjoys driving operational improvements, and is passionate about delivering outstanding customer service while maintaining efficient supply chain operations. Job Title: Customer & Logistics Manager Location: Coventry Salary: £48,000 - £53 ,000 + Bonus Key Responsibilities ...

Fashion | Salary up to £50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across their … commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity to shape CRM strategy, develop automated customer journeys and use data and testing to continually ...

Fashion | Salary up to £50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across their … commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity to shape CRM strategy, develop automated customer journeys and use data and testing to continually ...

Service Delivery Manager Fully Remote | Permanent | £60,000 VIQU are partnering with a growing technology organisation to recruit a Service Delivery Manager to manage global customer relationships and the delivery of technical services. This is an excellent opportunity for someone with 2–3 years’ Service Delivery … experience who is ready to take the next step, broaden their responsibilities and develop within a growing technical environment. Key Responsibilities: Manage service delivery across multiple customers. Run QBRs and regular service reviews. Monitor SLAs, KPIs and service improvement actions. Build strong customer and stakeholder relationships. ...

Alarm Service Engineer/Field Service Engineer - Security Systems to £45k neg dep exp + generous benefits + vehicle Stoke-on-Trent/Midlands & North West Our client has been established for almost a decade and specialise in the provision of a range of solutions allied … continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and self-motivated Field/Alarm Service Engineer - Security Systems to complement their professional team. The Alarm Service Engineer role will involve a varied mix of installation, commissioning, servicing, maintenance ...

Service Desk Analyst – Contract Location: Hereford ( 1 day a week in office) Contract: 3 Months Rate: Up to £180 per day Job Type: Full-Time Contract Working Hours: Monday–Friday, between 8am and 5:30pm on a rota basis About the Role Our client is looking for an experienced … Service Desk Analyst to join their IT team on an initial 3-month contract . You'll provide professional, customer-focused 1st line IT support to a broad user base, handling incidents and service requests across desktop devices, applications and user access. This is a great opportunity ...

related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach … fraud detection techniques, and ensuring high standards of analytical rigour and teamwork across the function. Strategic Reporting & LeadershipSupport and deputise for the G7 Cyber Customer Operations Lead by producing clear, insightful reports and presentations for senior stakeholders, translating technical findings into business-relevant insights. Cross-functional CollaborationAct ...

projects. The Sales & Quotations Executive job, based in Nottingham, is office-based with hybrid working available and will play a key role in supporting customer enquiries, developing quotations, coordinating with technical teams, and proactively managing a portfolio of customer accounts. The successful candidate will work closely with … wider sales function to ensure customers receive a responsive, professional, and consistent service. This role offers an excellent blend of sales support, account management, customer engagement, and commercial coordination, making it ideal for candidates looking to develop their career within a technical and customer-focused environment. Ideal candidates ...

currently partnered with a public sector organisation in the West Midlands, who are seeking an experienced Second Line Support Engineer to join their IT Service Desk team. This is an excellent opportunity for an experienced IT professional to join an established enterprise IT function supporting over 8,000 users … while working alongside internal technical teams and external suppliers. As the Second Line Support Engineer, you will work as part of a busy IT Service Desk, supporting users remotely across multiple sites and environments. You will manage your own workload, liaise with internal teams and external suppliers, and contribute ...