126 to 150 of 237 Customer Service Jobs in the Midlands

JOB TITLE : IT Support Team Leader (L1 Service Desk Team Leader) SALARY: £28,000 -£32,000 p/a (DOE) Location: Nottingham (Hybrid work available) Schedule: Monday to Friday (No weekend work) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter … of the top ten largest value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to … of individuals within a busy helpdesk environment. You will be responsible for all relationships with your customers, focusing on getting the best out of your team to hit all service level agreements. LOCATION : Nottingham – Hybrid JOB SPECIFICATION: IT Support Team Leader You'll be responsible for a team of colleagues within a busy helpdesk Helping the team come to More ❯

we've made, but we're just getting started. Join our IT teams, which is at the core of our digital future, analysing and operating all our internal and customer-facing systems, with the aim of delivering the best customer experience. None of it would be possible without our innovative teams, creating a connected future with technologies like … of Microsoft Operating Systems Strong understanding and experience of laptop and desktop hardware maintenance Knowledge of Lenovo and Dell hardware Knowledge of ITIL methodology in an operations environment Exceptional customer service skills Experience of working in a similar role Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple More ❯

other Ethical We represent our members professionally We make a positive contribution to the community We act with integrity Responsive We are open to change We respond positively to customer feedback We maximise opportunities Job Purpose The Digital & CRM Systems Officer plays a key role in maintaining and developing the organisation's ReadyMembership CRM system, ensuring accurate data, efficient … detailed spreadsheets Knowledge, Skills and Abilities Highly competent use of IT, particularly excel Commitment to achieving the Chambers' vision Able to contribute positively to the Chambers' BETTER Values Outstanding customer service and relationship building skills Professional and friendly approach Time management, able to prioritise and achieve deadlines Excellent verbal and written communication skills Problem solving skills – able to … have established a club specifically for fledgling businesses to help them get established and lead into membership of the Chambers. Trade – we encourage international trade through our export documentation service as well as supporting local trading through exhibitions, events and lobbying for local procurement opportunities. We have launched a specific international trade membership offer. Training – we have a comprehensive More ❯

Month Fixed Term Contract Solus are a market leading, award winning Accident Repair Network - part of the Aviva Group, we are committed to innovation, operational excellence, and delivering exceptional customer service to our customers. We are looking for a talented and experienced HR systems Administrator with prior experience of working with Zellis (ResourceLink, Compensate) to join our team … cyber incidents to the IT leadership team Monitor and report on system and device performance, including error logs Configure, optimise, and maintain Zellis ResourceLink modules (HR, Payroll, Recruitment, Self-Service) Develop custom workflows, reports, and system interfaces within ResourceLink Gather business requirements and translate them into effective technical solutions Manage system upgrades, patches, and testing cycles Provide technical support … owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We More ❯

services, Building Services, Stone Masonry, Funeral Services, Construction As our experienced Business Development Manager/Account Manager, you will be self-confident in your ability to deliver exceptional personable customer service selling a premium service and product to businesses and customers within an industry that requires compassion and empathy. We are looking to expand into the areas …/Account Manager, you will take ownership of building and maintaining strong relationships with our existing and new partners, ensuring that referrals are handled promptly, efficiently, and with exceptional customer care. Unlike a traditional sales role, our business is driven by trust, referrals, and recommendations, making relationship management the key to success. You will be: Experienced in account management More ❯

services, Building Services, Stone Masonry, Funeral Services, Construction As our experienced Business Development Manager/Account Manager, you will be self-confident in your ability to deliver exceptional personable customer service selling a premium service and product to businesses and customers within an industry that requires compassion and empathy. We are looking to expand into the areas …/Account Manager, you will take ownership of building and maintaining strong relationships with our existing and new partners, ensuring that referrals are handled promptly, efficiently, and with exceptional customer care. Unlike a traditional sales role, our business is driven by trust, referrals, and recommendations, making relationship management the key to success. You will be: Experienced in account management More ❯

services, Building Services, Stone Masonry, Funeral Services, Construction As our experienced Business Development Manager/Account Manager, you will be self-confident in your ability to deliver exceptional personable customer service selling a premium service and product to businesses and customers within an industry that requires compassion and empathy. We are looking to expand into the areas …/Account Manager, you will take ownership of building and maintaining strong relationships with our existing and new partners, ensuring that referrals are handled promptly, efficiently, and with exceptional customer care. Unlike a traditional sales role, our business is driven by trust, referrals, and recommendations, making relationship management the key to success. You will be: Experienced in account management More ❯

services, Building Services, Stone Masonry, Funeral Services, Construction As our experienced Business Development Manager/Account Manager, you will be self-confident in your ability to deliver exceptional personable customer service selling a premium service and product to businesses and customers within an industry that requires compassion and empathy. We are looking to expand into the areas …/Account Manager, you will take ownership of building and maintaining strong relationships with our existing and new partners, ensuring that referrals are handled promptly, efficiently, and with exceptional customer care. Unlike a traditional sales role, our business is driven by trust, referrals, and recommendations, making relationship management the key to success. You will be: Experienced in account management More ❯

services, Building Services, Stone Masonry, Funeral Services, Construction As our experienced Business Development Manager/Account Manager, you will be self-confident in your ability to deliver exceptional personable customer service selling a premium service and product to businesses and customers within an industry that requires compassion and empathy. We are looking to expand into the areas …/Account Manager, you will take ownership of building and maintaining strong relationships with our existing and new partners, ensuring that referrals are handled promptly, efficiently, and with exceptional customer care. Unlike a traditional sales role, our business is driven by trust, referrals, and recommendations, making relationship management the key to success. You will be: Experienced in account management More ❯

core values. Maintaining accurate client information within the CRM database. Recording call details and sales information for future reference. Experience: Proven track record in telesales or similar sales/customer service roles. Exceptional verbal and written communication skills. Ability to quickly grasp product/service knowledge and articulate it to prospects. Meticulous attention to detail. Strong organisational … skills with the ability to prioritise tasks effectively. A passion for delivering outstanding customer service. Innovative mindset with a willingness to contribute ideas. Goal-oriented and hardworking. Rewards and Benefits: Perks : Enhanced maternity and paternity 25 days holiday + bank holiday Death in Service Flexible working arrangements. Comprehensive benefits package. Opportunities for career advancement. Option to purchase additional … holiday days. This role presents an exciting opportunity to be part of a growth journey and contribute to expanding service offerings Sound good? If you're ready to take on a rewarding challenge in a supportive environment, please contact Jack at Four Squared Recruitment on (url removed) or (phone number removed More ❯

systems to ensure 100% quality Maintain minimum monthly productivity goals Troubleshoot problems with computer systems, including hardware, software and peripheral equipment Ensure that customers receive the highest level of customer service Communicate issues concerning customer orders to the Help Desk or Team Leader Adhere to safety procedures and guidelines at all times Perform any additional duties assigned More ❯

technical infrastructure support to UK Government and Commercial customers. The role will require a flexible working ethic and a pragmatic approach to IT support. Successful candidates will have great customer service and communication skills. They will have a keen interest in innovation alongside a willingness to implement new ways of working and automation they must also be working … performance and reliability. Participates as part of a team and maintains good relationships with team members, internal teams, other eco partners and the customer. Work without direction and with customer nominated representatives to accomplish assigned tasks Understands a broad spectrum of the company's technology, Windows 2008 to 2019, VMware ESXis, in order to deliver part of a detailed … technical design, which meets customer requirements. Maintain documentation for systems. Technology Windows 2008 -> 2019 Vmware ESXi, vcenter, vrops, VXRail, SRM Powershell/Powercli Microsoft Clustering & VMWare RDMs Microsoft SCCM Microsoft SCOM Microsoft PKI HP C7000 More ❯

We are recruiting for a motivated and customer-focused First Line Analyst for a leading IT service provider based in Nottingham. You’ll be part of a team of six analysts handling around 1000 calls and 700 emails per month, supporting end users and ensuring incidents are logged, managed, and resolved efficiently. Training will take place on-site … of contact wherever possible. Perform queue management and take switchboard overflow calls when needed. Collaborate closely with your teammates to ensure a consistent, high-quality service. Skills & Experience Excellent customer service and communication skills (verbal and written). Strong call control and professionalism under pressure. Ability to handle conflict and adapt to change. A team player who contributes More ❯

Are you passionate about quality, coaching, and technical excellence? Ready to join a market-leading garage door installation company that s raising the bar for service and support across the industry? We re recruiting a Technical Support Engineer to become the driving force behind field quality, technical support, and installer development. If you love solving complex problems, helping others … for new Engineers Sign Off Engineers Competence post-training Support Large or Complex Installations as the technical lead Help Develop Training Materials, Online Courses, and Best Practice Manuals Audit Customer Aftercare Services and provide coaching where needed What You Bring: Knowledge of garage doors, components, and installation Skilled in troubleshooting & fault diagnosis Experience in performance coaching and auditing Excellent … communication, especially when working remotely Self-motivated, solutions-driven, and a team player Passion for customer service and exceeding expectations Why Join ? Be part of a fast-growing, respected brand Make a real impact on product quality and customer satisfaction Collaborate with a passionate, expert team Opportunities for career growth and continuous learning More ❯

Your new company Hays are working with a business in Telford who are looking for a hands-on and customer-focused IT support professional to provide first-line technical assistance across multiple properties to provide essential technical support. This role is critical during a transitional period and involves hands-on troubleshooting, equipment maintenance, and client-facing support. The successful … live events. This is a fast-paced, office-based role requiring strong communication skills, technical confidence, and the ability to manage competing priorities while maintaining a high standard of customer service. Your new role Monitor and respond to IT helpdesk tickets, resolving 1st line issues. Support hardware, software, user access, and Wi-Fi troubleshooting. Maintain IT equipment and asset … Fi setup and client troubleshooting. What you'll need to succeed Strong administrative and IT support skills. Proficient in Microsoft Office 365 (Excel, Outlook, Word). Excellent communication and customer service abilities. Highly organised with strong time management. Driving licence and access to a vehicle (preferred). Minimum GCSE Level 4 in English and Maths; Level 3 IT More ❯

line support for internal systems and assist staff during critical business events. Collaborate with support teams to enhance their technical capabilities through training and documentation. Maintain high standards of customer service through clear and professional communication Qualifications: Degree in Computer Science. Skills and Experience: At least one year's programming experience using .net 6+ with C# or equivalent … such as SSAS, PowerBI, Telerik Reporting (or similar) Knowledge of programming and manipulating Microsoft cloud services such Azure/Sharepoint/Teams Any development of Console Applications/Windows Service Applications. Benefits The annual holiday entitlement is 30 working days, of which up to 5 days must be taken over the Christmas period. Public holidays in term time are More ❯

providing companies with the control they need. The result saves time, money, and hassle for everyone. TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design. Founded in 2015 and headquartered in Barcelona, we've grown to over 1,400 people across Europe and North … seeking a dedicated Senior Night Shift Business Travel Consultant that is passionate about enhancing the experience of business travelers and is an expert in the Galileo GDS system. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver … driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You Will Do: Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently. Arrange European and domestic travel, including flights, car rentals, and hotels. More ❯

School food are delighted to offer the exciting opportunity to recruit a Data Technician Apprentice to join their expanding business. With a passion for fresh cooked food and fantastic customer service, Relish School Food pride themselves on their bespoke approach to providing all required IT systems to support a busy school kitchen. This role involves working with a … Year 6 Months Positions Available 1 Closing Date Monday, 17th November 2025 Start Date Monday, 24th November 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Patience Positive attitude Motivated Proficient in MS Office Willingness to learn More ❯

Management Information Service. The role requires working closely with the MIS Officer and Exams Officer and other members of the MIS team to ensure that an accurate and responsive service is provided on each campus. Through a proactive, enthusiastic and customer focused approach you will help the College achieve their mission to lead skills and innovation within their … communities, through outstanding teaching and learning. Your work will ultimately lead to a high quality, robust and informative service throughout the learners journey from enrolment to completion of their course. Skills and Qualifications You will have experience of working in an administration environment, preferably within an educational sector. You will ideally have knowledge of using computer packages and be … able to work accurately to ensure deadlines are met whilst providing excellent customer service. You will have qualifications in English and Maths at Level 2 (GCSE), good IT skills and a high-level of attention to details, a strong customer service approach and be able to work efficiently and proactively. They understand that no candidate will perfectly More ❯

Management Information Service. The role requires working closely with the MIS Officer and Exams Officer and other members of the MIS team to ensure that an accurate and responsive service is provided on each campus. Through a proactive, enthusiastic and customer focused approach you will help the College achieve their mission to lead skills and innovation within their … communities, through outstanding teaching and learning. Your work will ultimately lead to a high quality, robust and informative service throughout the learners’ journey from enrolment to completion of their course. Skills and Qualifications You will have experience of working in an administration environment, preferably within an educational sector. You will ideally have knowledge of using computer packages and be … able to work accurately to ensure deadlines are met whilst providing excellent customer service. You will have qualifications in English and Maths at Level 2 (GCSE), good IT skills and a high-level of attention to details, a strong customer service approach and be able to work efficiently and proactively. They understand that no candidate will perfectly More ❯

in GCSE Mathematics & Grade 5 in GCSE English. You don't need to be an expert - just curious, motivated, and great with people. If you've worked in customer service (like retail or hospitality) and enjoy solving problems, you'll fit right in. Salary, Hours&Benefits: £14,722.50 - £17,000 (depending on experience) Monday - Friday, 9:00am More ❯

over 20 years experience, being founded back in 2001. Our aim: to help improve your business & work-life balance through modern IT solutions by offering world-class levels of customer service & working with leading partners. Our portfolio of industry leading solutions features brands such as Microsoft, OpenText & 3CX which puts us in a very enviable position in the More ❯

over 20 years’ experience, being founded back in 2001. Our aim: to help improve your business & work-life balance through modern IT solutions by offering world-class levels of customer service & working with leading partners. Our portfolio of industry leading solutions features brands such as Microsoft, OpenText & 3CX which puts us in a very enviable position in the More ❯

recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales More ❯

agility of a specialist provider with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS This is more than a technical role it is an opportunity to shape how organisations work! You will be at the forefront of designing and implementing … be part of a fast-evolving digital team shaping the future of workplace services. Opportunities for growth, learning, and cross-functional collaboration. A flexible working environment balancing on-site customer projects with remote working from an Apogee office. A culture built on Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility . SKILLS AND EXPERIENCE REQUIRED We are looking for … plus. Strong problem-solving skills, attention to detail, and the ability to translate business needs into effective solutions. A passion for excellence, integrity, and inclusivity embodying our values of Customer First, Accountability, Operational Excellence, and We Win Externally . BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity More ❯