151 to 175 of 309 Customer Service Jobs in the Midlands

Role: Microsoft Dynamics 365 Customer Tech Lead Location: Warwick (Hybrid) Duration: 6 Months Day rate: £480 per day Required skills & experience: Lead end-to-end Dynamics 365 implementations, including Sales, Customer Service, and Project Operations Translate business requirements into scalable technical solutions, ensuring alignment with strategic goal Design and develop customizations using plugins, workflows, Power Automate, Power More ❯

Role: Microsoft Dynamics 365 Customer Tech Lead Location: Warwick (Hybrid) Duration: 6 Months Day rate: £480 per day Required skills & experience: Lead end-to-end Dynamics 365 implementations, including Sales, Customer Service, and Project Operations Translate business requirements into scalable technical solutions, ensuring alignment with strategic goal Design and develop customizations using plugins, workflows, Power Automate, Power More ❯

drive business efficiency, and enhance commercial outcomes across the European clientbase. The Opportunity: This is a key leadership role, responsible for enhancing commercial efficiency by streamlining internal operations, refining customer service functions, and driving and maximising the use of tools such as Salesforce and Talkdesk. You'll work closely with various departments to implement commercial initiatives that elevate … service standards and fuel revenue growth. Key Responsibilities: Champion improvements in sales and support operations through automation and industry best practices. Build and manage forecasting models, pipeline tools, and performance tracking systems. Roll out strategies aimed at revenue optimisation and superior customer engagement. Partner with regional teams to align local strategies across multiple European markets. Lead the enhancement … or a closely related field. A strong background in sales or commercial operations, ideally across Europe. Hands-on expertise with Salesforce, including workflow design and reporting. Solid understanding of customer support operations and automation platforms. Advanced analytical thinking with strong project and stakeholder management abilities. Proficiency with tools such as Salesforce, Talkdesk, Power BI, SAP, or similar systems. Desirable More ❯

specific IT systems Escalating complex issues to the appropriate departments when necessary Maintaining accurate records of support requests and resolutions Collaborating with other IT team members to ensure seamless service delivery Ensuring a prompt and professional response to all support queries Continuously improving IT support processes and procedures Job Requirements: Experience in an IT support role, preferably within a … retail setting Strong troubleshooting skills for both hardware and software issues Familiarity with retail-specific IT systems and applications Excellent communication and customer service skills Ability to work well under pressure and manage multiple support requests simultaneously Strong attention to detail and organisational skills A collaborative team player with a proactive approach to problem-solving Relevant IT qualifications More ❯

start your career in a dynamic, professional environment? AAG IT, an award-winning business IT support provider, is offering an exciting opportunity for an enthusiastic individual to join their Service Desk team as an IT Apprentice. Founded in 2009 and headquartered in Chesterfieldwith additional offices in London, Manchester, and SheffieldAAG supports businesses across the UK with tailored IT solutions … gain exposure to tools such as TeamViewer and Command Prompt, support cloud-based services like Microsoft 365, and work closely with senior technicians to build real-world technical and customer service skills. This is a fantastic opportunity for someone looking to learn and grow in a supportive, forward-thinking, client-focused team. In this role, youll work towards … log support requests using Autotask and escalate issues according to SLA requirements and technical complexity Communicate with users via phone, email, messaging, and video calls, delivering clear and professional customer service. Use internal documentation and knowledge bases to perform basic troubleshooting and assist senior technicians with complex tasks. Configure and test new IT equipment including desktops, peripherals, routers, and More ❯

Welding duties Fitting and assembly duties CAD operations Occasional site work if required Key Details Vacancy Title Engineering Fitter Apprentice Employer Description SMB Pressings is known for delivering exceptional customer service, backed by over 30 years of experience in the industry. The company understands what it takes to ensure customer satisfaction and has built a reputation for … excellence.Their outstanding service is a key reason why customers continue to return. High production quality, competitive pricing, and reliable, on-schedule deliveries are just some of the factors that place SMB Pressings in the top tier of the industry.In 2017, this commitment to excellence was recognised at the 'Made in the Midlands' Awards, where SMB Pressings received the 'Manufacturing More ❯

the Defense Information Systems Agency (DISA). The Senior Business Analyst will support IT Standards Configuration Management, Modernization, Policies, and Guidance. G3G strives to provide superior quality and unparalleled customer service in all aspects of our business. We believe each employee contributes to the success and growth of our Company. It is our goal to provide our employees … and adjudicating comments for various IT Standards related documents and data. Identify areas to modernize DoD IT Standards support and implement updated business processes to enhance efficiency for the customer Translate business requirements into functional and technical specifications, ensuring alignment with project goals. Communicate complex information to both technical and non-technical audiences, fostering collaboration with the customer … the customer. Strong analytical skills for identifying problems, understanding business needs, and developing effective solutions for the customer. Excellent written and verbal communication skills to effectively communicate with the customer, document requirements, and present findings. Familiarity with business analysis methodologies, tools, and technologies (e.g., Agile, Scrum, SQL, or Power BI) is beneficial. Required Education, Licenses and Certifications: Bachelor's More ❯

behind it, working in a close knit team who are all Food & Beverage professionals. Main Duties of the F&B role: Grow, as well as maintain strong, long-lasting customer relationships. Secure new business wins & new customers aross B2B & B2C Maximise sales & improve the F&B customer service experience. Resolve any product issues & handle complaints in a … professional customer centric manner. Complete sales paperwork & set up new client accounts on the system 360 degree sales activity, involving cold calling telesales, warm lead conversion, business networking, social media (LinkedIn etc.), sales E-shots, Food & Beverage events attendance, market intelligence research & knowledge, tenders & bids. Negotiate contracts & close sales/supply agreements, maximising sales margins/net profits. Ensure More ❯

behind it, working in a close knit team who are all Food & Beverage professionals. Main Duties of the F&B role: Grow, as well as maintain strong, long-lasting customer relationships. Secure new business wins & new customers aross B2B & B2C Maximise sales & improve the F&B customer service experience. Resolve any product issues & handle complaints in a … professional customer centric manner. Complete sales paperwork & set up new client accounts on the system 360 degree sales activity, involving cold calling telesales, warm lead conversion, business networking, social media (LinkedIn etc.), sales E-shots, Food & Beverage events attendance, market intelligence research & knowledge, tenders & bids. Negotiate contracts & close sales/supply agreements, maximising sales margins/net profits. Ensure More ❯

behind it, working in a close knit team who are all Food & Beverage professionals. Main Duties of the F&B role: Grow, as well as maintain strong, long-lasting customer relationships. Secure new business wins & new customers aross B2B & B2C Maximise sales & improve the F&B customer service experience. Resolve any product issues & handle complaints in a … professional customer centric manner. Complete sales paperwork & set up new client accounts on the system 360 degree sales activity, involving cold calling telesales, warm lead conversion, business networking, social media (LinkedIn etc.), sales E-shots, Food & Beverage events attendance, market intelligence research & knowledge, tenders & bids. Negotiate contracts & close sales/supply agreements, maximising sales margins/net profits. Ensure More ❯

behind it, working in a close knit team who are all Food & Beverage professionals. Main Duties of the F&B role: Grow, as well as maintain strong, long-lasting customer relationships. Secure new business wins & new customers aross B2B & B2C Maximise sales & improve the F&B customer service experience. Resolve any product issues & handle complaints in a … professional customer centric manner. Complete sales paperwork & set up new client accounts on the system 360 degree sales activity, involving cold calling telesales, warm lead conversion, business networking, social media (LinkedIn etc.), sales E-shots, Food & Beverage events attendance, market intelligence research & knowledge, tenders & bids. Negotiate contracts & close sales/supply agreements, maximising sales margins/net profits. Ensure More ❯

behind it, working in a close knit team who are all Food & Beverage professionals. Main Duties of the F&B role: Grow, as well as maintain strong, long-lasting customer relationships. Secure new business wins & new customers aross B2B & B2C Maximise sales & improve the F&B customer service experience. Resolve any product issues & handle complaints in a … professional customer centric manner. Complete sales paperwork & set up new client accounts on the system 360 degree sales activity, involving cold calling telesales, warm lead conversion, business networking, social media (LinkedIn etc.), sales E-shots, Food & Beverage events attendance, market intelligence research & knowledge, tenders & bids. Negotiate contracts & close sales/supply agreements, maximising sales margins/net profits. Ensure More ❯

behind it, working in a close knit team who are all Food & Beverage professionals. Main Duties of the F&B role: Grow, as well as maintain strong, long-lasting customer relationships. Secure new business wins & new customers aross B2B & B2C Maximise sales & improve the F&B customer service experience. Resolve any product issues & handle complaints in a … professional customer centric manner. Complete sales paperwork & set up new client accounts on the system 360 degree sales activity, involving cold calling telesales, warm lead conversion, business networking, social media (LinkedIn etc.), sales E-shots, Food & Beverage events attendance, market intelligence research & knowledge, tenders & bids. Negotiate contracts & close sales/supply agreements, maximising sales margins/net profits. Ensure More ❯

Fire and Security Engineer required for a company in Grimsby and Surrounding Areas. To apply for this opportunity you must have or hold the following: • Fire alarm installation and service experience • Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also beneficial • Fault Finding experience • Installation experience • Ability to work by yourself and within a … industry. They offer a wide range of services including design, maintenance and installation of fire, intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Fire and Security Service/Installation Engineers covering Grimsby and the surrounding areas. Benefit Include: • Company Vehicle • Mobile More ❯

The role will be responsible in providing 3rd-line technical support to resolve complex hardware, software, and network issues. Responsibilities - (but not limited to) Providing the type of personalised customer service you’d expect from a small firm handling 2nd and 3rd line support via telephone, email and remote support tools. Diagnosing and resolving complex issues in a … The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and install new systems. Person Specification A proven understanding of: o Microsoft Azure, Microsoft Intune/Endpoint Enrolment. o Power Automate and PowerShell scripting. o More ❯

complex IT designs in business terms to internal and external decision makers Ensure all key processes for the team are documented and establish and embed a culture of continuous service improvement Manage a technical documentation library, advise users of these documents and communicate these with all user groups Develop, own, deliver and support technical designs and documents for the … of the following areas: Information and Data Management, Security, Application Management, ERP systems, CRM systems, Networking and Microsoft Solutions Have an analytical mindset with strong problem-solving skills Excellent customer service, communication and presentation skills Location. The location for this role is 16 Summer Lane with at least 2 days a week spent in the office. How to More ❯

IT Support Engineer – 6-Month Contract – Nottingham My Customer is hiring an experienced IT Support Engineer to provide onsite 1st and 2nd line support to end-users across a busy and varied technical environment. You’ll also be involved in infrastructure, network, and security support activities, with guidance from remote teams. IT Support Engineer job responsibilities: Deliver hands-on … infrastructure and security tasks in collaboration with remote teams. IT Support experience required: Proven experience in a similar IT support role (1st/2nd Line). Strong troubleshooting and customer service skills. Familiarity with laptop builds, Windows OS, and peripheral support. Solid experience with Office 365 and Active Directory. Exposure to infrastructure/security and networking tasks is More ❯

making a real impact — ensuring mission-critical systems run seamlessly where they matter most? A leading international provider of advanced security and detection technology is looking for a Field Service Engineer to join its UK team, primarily to cover the West Yorkshire and North West regions. As a Field Service Engineer, you'll be the go-to expert … in maintaining public safety, working with industry-leading systems used across the aviation and security landscape. We’re looking for someone who combines technical expertise with great communication and customer service skills. You should be comfortable working both independently and as part of a small, dynamic team. Key requirements: Technical training (e.g., electronics, electrical engineering, or military background … Solid experience in a field service role, ideally within high-tech, security, or aviation industries Strong understanding of digital/analogue circuits — Linux experience is a bonus Confidence working with high-voltage systems and complex diagnostic equipment Ability to work under pressure, manage competing priorities, and travel frequently Desirable experience: Experience with x-ray or CT-based technologies Background More ❯

You will be responsible for proving excellent IT support and customer service, to both internal and external users. You will work with the Regional IT Manager and Senior IT Technician to support the IT systems, applications and associated software at the school. Role Provide high-quality technical support and advice to the school. Prepare devices for use, including … Days and shifts to be confirmed. Expected Duration 1 Year 5 Months Positions Available 1 Closing Date Tuesday, 5th August 2025 Start Date Tuesday, 12th August 2025 Desired Skills Customer care skills Problem solving skills Team working Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential) About the More ❯

collaboration, integrity, and continuous improvement, we want to hear from you! Who we are: Part of the South Staffordshire group, Echo Managed Services is a leading provider of outsourced customer service solutions and software. We pride ourselves on delivering outstanding results for our clients and cultivating a culture of innovation and growth. Join our team and become part More ❯

quality assurance applications across UK and Europe. Along with your Sales Support Assistant, you will seek out new business opportunities while also nurturing and adding value to our existing customer base. Your commercial mindset will ensure that, alongside providing our customers with the best solution for their application, gross margins targets are exceeded We specialise in the global supply … and target potential opportunities, develop positive sales-focused relationships and secure sales Build lasting relationships: Understand our customers’ unique needs and provide the best solution for them Provide exceptional customer service : Utilise our deep understanding of science, engineering, procurement, and product customisation to ensure our customers have the right solutions for their research or manufacturing objectives Be our … Champion : Represent us not only through direct communication and customer visits, but also at exhibitions, conferences, networking, and prestige, invite only events Stay ahead of the curve : Keep abreast of the latest trends and developments within your product and market portfolio Partner with industry leaders : Collaborate closely with our global manufacturing network to deliver exceptional quality, value, cost-effective More ❯

About CEF: CEF is a global electrical wholesaler, providing electrical products to people in the industry known for its extensive range of products and commitment to customer service. Founded in 1951 in the United Kingdom, it has since expanded to over 1,000 locations across multiple countries, including the United States, Canada, Australia, and Europe. We in IT are More ❯

Administrator with Northgate Vehicle Hire Our workshops are busy and fast-paced. As a Workshop Administrator, you are the oil that keeps the whole workshop running smoothly. For us, customer care always comes first, so confidently delivering great service with a smile is second nature. You can make a big difference by making every second in the day … An understanding of the motor trade or car dealerships would help you get off to a flying start. Our proven induction training will assist, but you'll need your customer service know-how, planning and administration skills, and most importantly, a logical, 'can-do' attitude to deliver the experience our customers expect. As a Workshop Administrator with Northgate … and much more. Some of our most popular benefits include (but aren't limited to): A fantastic quarterly bonus scheme Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Public holidays and an extra day off to celebrate your birthday are also provided. Free More ❯

from both you and your team. You're a strong facilitator and can work in ambiguous situations, demonstrating the ability to work with agility. You thrive off providing excellent customer service, and you enjoy using your stakeholder management and interpersonal skills to both lead and work as part of a team. To join the team, you must also … farming roots we've grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn't gone to our heads. We're proud to remain completely customer focused, down-to-earth and committed to the rural communities we've grown from. Our ethos - of trust, respect and personal service - lies at the heart of all More ❯

core values. Maintaining accurate client information within the CRM database. Recording call details and sales information for future reference. Experience: Proven track record in telesales or similar sales/customer service roles. Exceptional verbal and written communication skills. Ability to quickly grasp product/service knowledge and articulate it to prospects. Meticulous attention to detail. Strong organisational … skills with the ability to prioritise tasks effectively. A passion for delivering outstanding customer service. Innovative mindset with a willingness to contribute ideas. Goal-oriented and hardworking. Rewards and Benefits: Perks : Enhanced maternity and paternity 25 days holiday + bank holiday Death in Service Flexible working arrangements. Comprehensive benefits package. Opportunities for career advancement. Option to purchase additional … holiday days. This role presents an exciting opportunity to be part of a growth journey and contribute to expanding service offerings Sound good? If you're ready to take on a rewarding challenge in a supportive environment, please contact Jack at Four Squared Recruitment on (url removed) or (phone number removed More ❯