351 to 368 of 368 Customer Service Jobs in the Midlands

and lease negotiations, valuations and general professional negotiations. Feasibility and development appraisals. Site brokerage and at all times ensuring that high quality standards of service level and professional behaviour are adhered to. Negotiation of disturbance claims following works. Consents for access across third party land for works. Assist in … RICS Qualified with extensive PQE experience in a general practice/infrastructure surveying role with a business development-orientated attitude focused on delivering excellent customer service. Compulsory Purchase experience is desirable although not essential as we have excellent training available through our Infrastructures Academy. You must also be able More ❯

and lease negotiations, valuations and general professional negotiations Feasibility and development appraisals Site brokerage and at all times ensuring that high quality standards of service level and professional behaviour are adhered to Negotiation of disturbance claims following works. Consents for access across third party land for works. Assist in … Surveyor and Registered Valuer ideally with experience gained within the Rural sector alongside a business development-orientated attitude with a focus on delivering excellent customer service. Compulsory Purchase experience desirable although this is not essential as we have excellent training available through our Infrastructures Academy. Rural surveying experience could More ❯

challenges. From defence and space to healthcare, justice, transport and beyond, our UK operations deliver critical services across government sectors-driven by expertise in service design, programme management, engineering, and more. About the role The Lead Microsoft 365 Developer is responsible for leading both technically and at times, teams … governments globally. Our services are powered by more than 50,000 colleagues working across multiple sectors including defence, space, migration, justice, healthcare, transport, and customer services in four regions: UK & Europe, North America, Asia Pacific, and the Middle East. In this position, your work is vital to the business More ❯

support or IT teams while ensuring clear and concise information. Collaborate closely with cross-functional teams, including sales, account management and compliance, to address customer needs and concerns. Identify and assess growing customers’ needs, collect, and act on feedback. Participating in system and other related training, sharing knowledge. Participation … effectively. Problem-solving skills and the ability to navigate and resolve issues independently. Excellent interpersonal and communication skills, with a focus on delivering exceptional customer service. What We Offer Competitive Salary starting from £29,000 per year, with regular reviews and Performance-Based Bonuses. Equity Compensation. Extra Health Days More ❯

Overview: DCS Technology are proudly working in partnership with our client based in Lincolnshire. We're searching for a Service Desk Engineer to join their team due to organisational growth. What will you get up to? As Service Desk Engineer, you will be the first point of contact … office re-locations etc.) Review and track event logs Document procedures and processes. Resolve and diagnose technical issues with a focus on delivering excellent customer service. Develop and build technical knowledge/skills continuously to support first-time ticket resolution. Escalate identified recurring issues or potential operational risks to … practices with your team and wider business colleagues. What will you bring? (Experience and skills) A minimum of 2 years industry experience in a service desk or IT Support environment. Tech savvy with strong troubleshooting and problem-solving skills across Microsoft technology services. Deadline driven with the ability to More ❯

in Birmingham's up-and-coming Jewellery Quarter. You will support the Project Team with administrative tasks associated with running projects, business admin, and customer communication. If you're successful for the Junior Project Manager role, then you will also manage small to medium-sized projects. Job Role: This … of tasks that you will support the Company with: Liaising with customers about the status of their project via email, phone. Coordinating our internal customer-support-ticket system (Jira Service Desk), ensuring clients get a timely response to issues and requests raised. Answering the telephone. Attending meetings and … the role, you must be able to: Pick up new skills and learn on the job with resources and support provided. Deeply understand the customer's requirements, needs, and motivations. Think proactively. Problem-solve and think analytically. Able to prioritise their work across multiple projects. Be Empathetic but also More ❯

to company growth. They operate from two depots across the Midlands, we have built a reputation for providing high-quality equipment to a diverse customer base, including construction, civil engineering, agriculture, mining, quarrying, forestry, landscaping, and materials handling industries. Mobile Plant Engineer - Derby Job Overview Respond to breakdowns at … customer sites, diagnosing faults and performing necessary maintenance or repairs on plant equipment. Service, repair, and maintain a variety of plant and construction machinery. Travel to customer locations as required. Ensure all work complies with manufacturer guidelines and industry standards. Adhere to health and safety regulations while … delivering excellent customer service. Opportunities for overtime, training programs, and performance-based bonuses available. Mobile Plant Engineer - Derby Job Requirements Previous experience as a Mobile Plant Engineer, Plant Fitter, Plant Technician, or Plant Mechanic. Hands-on experience with plant machinery, including excavators, diggers, rollers, and dumpers. Within commutable distance More ❯

not limited to): Efficiently deal with all allocated queries and issues that have been escalated from 1st line support Develop rapport and relationships with service users and key stakeholders within service user organisations Meet SLA targets and be involved in any process improvement discussions Deployment and installation visits … A+, N+, Microsoft MCP, MCSA, MCSE, Network Management & Security BTEC Extended Diploma (Level 3) etc. 2-3 years of experience working within a managed service provider is ESSENTIAL A full and clean driving license for travel to client sites with own transport Happy to travel into the Oldbury office … is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales More ❯

Sales Executive who has worked for with an IT Reseller or VAR/IT MSP or an IT Distributor. you'll have a strong customer services and sales focused background. Someone who is able to respond quickly to queries. Provide excellent advice and support on products and solutions and … service the needs of each account. In addition we are looking for people who have the following skills or experience: - Experience in IT solutions development Knowledge in various technologies and categories, including cloud, software, managed services, professional services, networking, server & storage, backup, and security. Excellent communication, presentation, and interpersonal … abilities. Ability to work independently and collaboratively as part of a team. Willingness to travel and work on-site with clients. Experience in a customer-facing role. KEYWORDS: It Sales, IT solutions, Channel sales, infrastructure sales, IT, Channel, Sales More ❯

ll be working with custom Dynamics 365 CRM/CE and Power platform solutions across the technical architecture, development designs and delivery within a customer facing environment. Understand customer's intent and existing architecture and propose a best possible solution to their business problem and processes. Design TDD … Essential Technical Skills: Experience of Dynamics 365 CRM/CE architecture and capabilities at enterprise level. Design and development experience in Dynamics 365 including Customer Service. Experience of Power Platform development (Power Apps Portals, Model-Driven/Canvas Applications, Dataverse, Power Automate). Hands-on experience in building customisation … Dynamics 365/CE customisation. The Benefits: These include very competitive salaries, bonuses, private medical insurance, employee assistance program, income protection cover, death in service cover, group personal pension plan with enhanced employee contributions, flexible working, and majority remote working from home. Plus, some of the best transformation projects More ❯

Team in the implementation of planning requirements; to forecast, monitor and improve the full end to end parcel process (Hub through to delivery to customer) Producing daily reports which contain volume, service level analysis, process and resource requirements for the network Compiling and publishing weekly/monthly reports … consider planning constraints such as Parcel Machine throughputs and performance Hosting daily network conference calls with Managers and Senior Managers across Depot, Field and Customer services, questioning performance and escalating accordingly so that failures are understood and avoided going forwards Skills/Qualifications: Ability to communicate at all levels More ❯

Fire Service and Maintenance Engineer Location: Stafford Type: Permanent Salary: 28,295 - 42,440 per annum + overtime/travel time/out of hours retainer fees Potential Earnings: Up to 50,000 per annum (including bonuses) Benefits: Vehicle, uniform, test equipment, laptop, mobile phone, and more About the … Role: Our client is seeking a motivated Fire Service and Maintenance Engineer to join their successful team. This role involves delivering PPM servicing, repairing life safety systems, and ensuring Health & Safety compliance. The engineer will work in various environments and locations, engaging with clients to provide exceptional customer service. Responsibilities: Service, maintain, and install fire alarm systems (BS5839-1) and emergency lighting systems Complete engineer service reports accurately Report deficiencies in systems Maintain emergency lighting systems and associated equipment Conduct van stock checks and liaise with the Engineering Technical Supervisor and Procurement Department Ensure Health More ❯

to work for a key client based in Kingswinford. The main purpose of the role will be to : Provide a professional and efficient support service to customers who are experiencing technical difficulties with our products, allowing us to achieve. The main duties will be: Ensure adequate staffing at the … Help Desk and request assistance; to be arranged by the line manager, should this fall below the minimum level. Respond quickly and professionally to customer needs, following through issues and checking the advice given is adequate to provide a solution. Manage the balance of incoming calls, prioritizing them to … ensure quality advice is distributed effectively. Report persistent problems to the line manager to ensure quality standards are being met. Identify customer training needs for personnel using the Help Desk service. Ensure key results are achieved to meet targets and goals agreed by the business. Log all calls onto More ❯

over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Crosselling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT … Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of … may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for More ❯

over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services. Values: Obsessed with customer service. Team focused. Innovation driven. Your Background/Skills: Sales, Team Leadership, Sales Strategy, Sales Development, Coaching and Mentoring, Relationship Management, Customer Success. … bar high and then crush it. Consistently hit your numbers, whether it's a monthly, quarterly, or yearly goal. Cultivate Advocacy & Referrals: Turn great service into great stories. Create experiences that leave clients raving about you, inspiring referrals, testimonials, and even case studies. Stay Ahead of the Curve: Be More ❯

networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective … Year 3 Months Positions Available 1 Closing Date Monday, 9th June 2025 Start Date Tuesday, 10th June 2025 Desired Skills Communication skills IT skills Customer care skills Team working Qualifications English GCSE, grade 5 (Essential) Maths GCSE, grade 4 (Essential) About the Employer CLEAR CARE SOLUTIONS LTD In … Over the years, we worked closely with all our customers to create a bespoke solution for their specific needs while delivering and maintaining excellent customer service. More ❯

The Role You'll be working with Dynamics 365 CRM/CE and Power platform solutions across the solutions architecture, and delivery within a customer facing environment. Understand customer's intent and existing architecture and propose a best possible solution to their business problem and processes. Design FDD … Technical Skills: Experience of Dynamics 365 CRM/CE functional design + architecture + capabilities at enterprise level. Design experience in Dynamics 365 including Customer Service. Experience of Power Platform RQ's + capability (Power Apps Portals, Model-Driven/Canvas Applications), Dataverse, Power Automate. Experience of full custom … and technical architecture teams. The Benefits: These include very competitive salary's, Bonuses, Private Medical Insurance, Employee Assistance Program, Income Protection Cover, Death in Service Cover, Group Personal Pension Plan with enhanced employee contributions, Flexible Working and majority remote working from home. Plus some of the best transformation projects More ❯

Supervisor in the day-to-day implementation of policies, procedures, standards necessary to maintain the integrity of ongoing operational activities and provide high quality service to customers. Assisting in providing accurate record keeping, including completed test sheets, routine rounds inspection sheets and work dockets containing durations of maintenance activities … location. Lead a team in responding to Helpdesk reactive maintenance/breakdown calls and carrying out remedial work as necessary, providing feedback information to customer and helpdesk as required. Developing and retaining knowledge of site system failures and their causes and effects. To support the promotion and improvements to More ❯