351 to 375 of 399 Customer Service Jobs in the Midlands

continuing to expand its engineering team and is now looking for an enthusiastic and dedicated Electrical Installation Engineer to provide a high-quality service to customers, work independently and as part of a team, and develop their technical knowledge. The day to day of this role includes installing, testing ...

genuinely changes lives, we'd love to hear from you. The Opportunity This is an exciting 12-month maternity cover opportunity for a Technical Service Lead to own our Service and Repairs function, lead a talented team, and help ensure the people who rely on Smartbox Technology continue … technical problem-solving with people leadership and operational improvement. You'll play a key role in ensuring customers receive a responsive, reliable repair service while helping shape the future of our service operation as we continue to grow and evolve. What You’ll Be Doing You'll lead ...

genuinely changes lives, we'd love to hear from you. The Opportunity This is an exciting 12-month maternity cover opportunity for a Technical Service Lead to own our Service and Repairs function, lead a talented team, and help ensure the people who rely on Smartbox Technology continue … technical problem-solving with people leadership and operational improvement. You'll play a key role in ensuring customers receive a responsive, reliable repair service while helping shape the future of our service operation as we continue to grow and evolve. What You'll Be Doing You'll lead ...

Field Communications Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking with ...

role is based 5x per on-site in Northampton The Support Technician provides first-line technical support for equipment and software, delivering high-quality customer service via phone, email, and remote access click apply for full job details ...

Automation team. This is a varied role with plenty of room to make it your own! As well as delivering an exceptional standard of service to customers, you'll be responsible for driving new business growth click apply for full job details ...

+ Excellent Benefits We are a well-established engineering-focused technology provider with a strong reputation for delivering high-quality network solutions and excellent customer service. For over 30 years, we have been helping organisations design, implement and support enterprise networking solutions, covering LAN, WAN, Wi-Fi, Collaboration ...

arise. To pro-actively build strong working relationships within the business to learn of up-and-coming events that could impact BTS and the service and systems we deliver, to enable action to be taken to support. Undertake general field support activities requiring the highest level of technical expertise … covering all site\office-based technology such as PCs, Mobiles, Printers, Applications, Meeting room equipment, and all services that shall be defined within the Service Catalogue for the Workplace Services Service Tower. Produce and maintain relevant technical documentation for Services within Workplace Services. Proactively monitor systems and networks ...

Product Manager is responsible for defining, delivering, and managing APS International Ltd's online money transfer products. The role owns the product roadmap, customer experience, and product lifecycle while ensuring secure, compliant, scalable, and innovative cross-border payment solutions. Key Responsibilities Own the product strategy and roadmap … International's digital remittance platform. Manage the end-to-end customer journey from registration and KYC to beneficiary management, transfers, tracking, and customer support. Work with engineering teams to deliver mobile and web product enhancements. Lead integrations with banks, payment gateways, card processors, mobile money operators ...

business accountability across the globe. Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues , delivering exceptional service to our customers , contributing to the community , and working towards a more sustainable environment . If you share these values and are passionate about … transformed and loaded into our database using an inhouse built application. VDI will be migrating to the Qlik Talend ETL software on the customer files to load data into our databases. Responsibilities : Liaise with teams to allow the smooth transition of data through Qlik Talend Put a structure ...

strategic decision-making. Working with a variety of stakeholders, you'll develop reports, dashboards, and analysis that help drive continuous improvement and enhance service delivery. Key responsibilities include: Producing regular and ad-hoc management information and performance reports Extracting, cleansing, validating, and analysing data from multiple sources Developing dashboards … explain complex information clearly Desirable Skills Power BI (including Power Query, DAX, data modelling, and report development) SQL Experience working within public sector, housing, customer services, or similarly regulated environments Knowledge of performance reporting and KPI analysis If you're a detail-oriented analyst who enjoys transforming data into ...

strategic decision-making. Working with a variety of stakeholders, you'll develop reports, dashboards, and analysis that help drive continuous improvement and enhance service delivery. Key responsibilities include: Producing regular and ad-hoc management information and performance reports Extracting, cleansing, validating, and analysing data from multiple sources Developing dashboards … explain complex information clearly Desirable Skills Power BI (including Power Query, DAX, data modelling, and report development) SQL Experience working within public sector, housing, customer services, or similarly regulated environments Knowledge of performance reporting and KPI analysis If you're a detail-oriented analyst who enjoys transforming data into ...

Lifecycle Management (PLM) software. Position Overview As an Enterprise Architect supporting the Marine Design solutions portfolio, you will provide senior architectural leadership across major customer programmes. You will own the end-to-end architecture, ensuring customer strategy, digital transformation goals and Siemens solutions remain aligned. A key part … role is to de-risk the solution by focusing on customer value, technical fit, programme dependencies and future product alignment. Working with customer stakeholders, Business Development, Solution Architects, PMO and delivery teams, you will define the architectural vision, shape long‐term roadmaps and ensure delivery stays aligned ...

hours in line with role requirementsCareer development and life-long learning opportunitiesOpportunity to join Europe's largest privately-owned IT CompanyRole purpose:To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively … Will be required to undertake advanced diagnostics, repair, and replace PC’s, Laptops, Printers, Servers, relevant network support and retail equipment and associated peripherals.Complete customer rebuilds and configuration to deskAssist other engineers in the delivery of service to our customers.Cover site roles where required due to planned ...

hours in line with role requirementsCareer development and life-long learning opportunitiesOpportunity to join Europe's largest privately-owned IT CompanyRole purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively … required to undertake advanced diagnostics, repair, and replace PC's, Laptops, Printers, Servers, relevant network support and retail equipment and associated peripherals. Complete customer rebuilds and configuration to deskAssist other engineers in the delivery of service to our customers. Cover site roles where required due to planned ...

business accountability across the globe. Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues , delivering exceptional service to our customers , contributing to the community , and working towards a more sustainable environment . If you share these values and are passionate about … transformed and loaded into our database using an inhouse built application. VDI will be migrating to the Qlik Talend ETL software on the customer files to load data into our databases. Responsibilities : Liaise with VDI and IT to allow the smooth transition of data through Qlik Talend ...

Line Support Engineer you will have a MSP/Services background and be able to demonstrate the ability to work in a customer focused fast paced IT Services environment. The 2nd Line Support Engineer will have a wide range of technical skills across Tech such as Windows Server, Azure … industry certifications would also be a massive benefit. Alongside your technical ability it is essential that you are an excellent communicator driven by outstanding customer service. This is a fast paced ticketed environment so the ability to stay calm under pressure and remain focused is essential. 2nd Line Support ...

continued growth, we are looking for an experienced and commercially aware Technical Support Manager to lead our pump repair workshop and field service operations. This is an exciting opportunity for a technically skilled engineering professional who combines strong leadership capabilities with commercial awareness and a passion for delivering exceptional … customer service. The Role As Technical Support Manager, you will oversee the delivery of high-quality technical support services while driving operational efficiency and commercial performance. Acting as a key link between customers, sales teams, and technical personnel, you will ensure repairs and service activities are completed safely ...

retail accounts. The Role Reporting to the Senior National Account Manager, you will help deliver sales, revenue and margin targets while developing strong customer relationships and identifying opportunities for account growth. Key responsibilities include: Supporting the management and development of key retail accounts. Building strong customer and internal … performance and identifying opportunities to increase sales and profitability. Identifying range gaps and new product opportunities. Working closely with Sales, Marketing, Supply Chain and Customer Service. Supporting customer presentations, account reviews and range reviews. Becoming the team's Retail Media Champion, coordinating activity, analysing data and identifying commercial ...

balance operational excellence with strategic digital ambition? We are looking for an ICT Manager to lead the day-to-day management of the ICT service while helping shape the Council’s technology direction for the future. Nuneaton & Bedworth Borough Council, Reporting to the Chief Information Officer and Assistant Director … role with real breadth, influence, and visibility. This is an exciting opportunity to lead critical ICT services, from applications and infrastructure to cyber security, service delivery, and digital improvement. You will deputise for the Chief Information Officer where required, work with senior leaders and elected members, and help ensure ...

Midlands Hours: 40 hours per week Apprenticeship Wage & Benefits At Hayley Group we've built our reputation over the last five decades with stock, service and people at the core of everything we do. We are entering an exciting period of growth and our 1,300 colleagues, doing things … excellent attention to detail. Is organised and able to manage multiple tasks. Has strong problem-solving skills. Enjoys helping others and providing excellent customer service. Can handle confidential information with discretion. Essential Requirements 5 GCSEs (or equivalent) including English and Maths at grade 6 or above A level ...

ensure traceability standards, and manage pallet scrap coordination alongside charity/staff orders. Stakeholder & Peer Collaboration: Partner closely with 3PLs, hauliers, Quality, CoPack, and Customer Services to resolve operational bottlenecks while providing informal guidance and system support to less experienced peers. About You Experience: At least 2 years … system data, identifying operational trends, and translating network behaviors into strategic inventory decisions. Competencies: Action-oriented with strong capabilities in priority setting, planning, customer focus, and building collaborative peer relationships across cross-functional teams. Flexibility: Willingness to support periodic stock reviews and work bank holidays as required by network ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking … global team supporting Klipboard products as well as databases and reporting toolsCommunicating via multiple media – phone, e-mail, chatCreating documentation and delivering customer training where requiredHybrid role – 40% home and 60% office based, potential for limited travel to customer sitesCovering support hours between 8am and 10pm ...

Junior Account ExecutiveCompany Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth!Role … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales.What they offer:65k basic salary, with ...

Junior Account ExecutiveCompany Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth!Role … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales.What they offer:65k basic salary, with ...