Customer Service Jobs in the Midlands

51 to 75 of 453 Customer Service Jobs in the Midlands

Inchcape Volkswagen Service Technician/Mechanic Apprentice Telford

Stafford Park 2, Telford, England
INCHCAPE RETAIL LIMITED
Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »
Employment Type: Advanced Apprenticeship
Salary: £14,851.20
Posted:

Internal Sales Executive

Nuneaton, Warwickshire, West Midlands, United Kingdom
Mitchell Maguire
Ground Drainage, Stormwater Management, Plumbing Contractors, Plumbing Installers, Underfloor Heating M&E Contractors and Plumbing and Heating Merchants, Internal Sales, Sales Support, Sales Executive, Customer Service, Internal Sales Executive Location: Nuneaton Remuneration: £25,000 - £30,000 + Company performance bonus, circa £1,200 Benefits: Pension, Simply Health Plan … UK market) The ideal applicant will be an Internal Sales Plumbing, Heating and Ventilation with: Must have sales office experience; internal sales, sales support, customer service etc. Ideally will have experience within plumbing & heating or HVAC industries Confident with working autonomously & within a small team Not reliant on … Ground Drainage, Stormwater Management, Plumbing Contractors, Plumbing Installers, Underfloor Heating M&E Contractors and Plumbing and Heating Merchants, Internal Sales, Sales Support, Sales Executive, Customer Service, Internal Sales Executive more »
Employment Type: Permanent
Salary: £30,000
Posted:

Service Desk Analyst

Loughborough, Leicestershire, United Kingdom
Saint Gobain
Do you have a passion for providing first class customer service within a service desk environment? Here at Saint-Gobain Digital, we're looking for a Service Desk Analyst to join our team. This is a permanent role, working hours 36.25 hrs per week. Based in … East Leake, Loughborough on a hybrid basis. The Service Desk function provides first line support for all colleagues within Saint-Gobain UK & Ireland businesses. Service Desk analysts handle application issues, communication, and hardware queries from all levels of the business and are the first point of contact for … our colleagues across Saint-Gobain for IT queries. What will I be doing : Providing an efficient, personalised support service to our business users. Ensuring that work is correctly prioritised and actioned to meet fixed business service levels agreements and deadlines. Actioning tickets promptly, in a professional service more »
Employment Type: Permanent
Posted:

Product Support Technician

Derby, Derbyshire, East Midlands, United Kingdom
Medstrom
a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you. Youll fit in well with us … based from our global logistics facility in Castle Donington, Derbyshire, however we would happily consider applicants from across the Midlands region in line with customer demand. Through this role, you will directly contribute to providing better outcomes for patients and their caregivers when it matters most, making a real … assistance with product demonstrations and basic training to caregivers, assist with technical support and repairs and work closely with the commercial team to meet customer agreed service level agreements throughout the Midlands. Specifically, you will: - Collaborate with a dynamic team in a fast-paced, forward-thinking environment - Build more »
Employment Type: Permanent
Salary: £23,500
Posted:

Planning Coordinator

Solihull, West Midlands, United Kingdom
Hybrid / WFH Options
RedRock Resourcing
Job Title: Planning Coordinator Job Type: Permanent Location: Solihull (Hybrid) Salary: Up to £32,000 D.O.E Key Skills: Customer Service/Service Delivery, PC literate, Resource Planning/Workforce Management systems Fantastic opportunity to join a data/insights company who work with some of the worlds … on the lookout for a Planning Coordinator who is able to support their operations team by tracking and planning of installation as well as service schedules. What the role will entail; Involvement with the procurement and fulfilment of equipment. Coordination for the end-to-end delivery of service … the billing process. The successful candidate will have; Experience working with Workforce Management & Resource Planning systems. Good working PC knowledge Previously worked in either Service Delivery or Customer Service/Operations. Ability to make fast and clear decisions. Interpersonal and communication skills as well as having good more »
Employment Type: Permanent, Work From Home
Salary: £25,000
Posted:

Senior Service Desk Engineer (Stoke)

City Of Stoke-On-Trent, England, United Kingdom
bet365
Who we are looking for A Senior Service Desk Engineer who will collaborate with Service Desk Engineers and the management team, to ensure that we provide an excellent level of customer service at all times. Being a technical service desk, our goal is to ensure … and resources to perform their roles. We take end to end ownership of 1st line incidents and requests, whilst providing a high level of customer service. In addition to ensuring our BAU work stack is under control, you will act as an escalation point for Service Desk Team … have a good level of technical knowledge, have a keen eye for detail, be proactive, assertive and strive to provide an excellent level of service at all levels. As we are a 24-hour Business our rota coverage is between the hours of 07:00 – 20:00 seven days more »
Posted:

Service Desk Technician

Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Meyer Timber
Are You Ready to Elevate Your IT Career? Do You Thrive in Dynamic Work Environments? Are You Passionate About Providing Excellent Customer Service? We are on the lookout for an enthusiastic Service Desk Technician to join our bustling team in Blythe Bridge! As a Service Desk … build on their IT knowledge and skills. Hours of Work: Monday to Friday, 37.5 Hours per week (7.30am to 4 pm), Permanent, full-time Service Desk Technician Requirements: Proven Customer Service experience Outstanding communication skillsboth telephone and face-to-face Proficiency in MS Office and Windows Support … team and this role it will not suit candidates with technically specialist interests or qualifications such as cyber, programming and gaming or web design. Service Desk Technician Benefits: £28,000 per annum DOE Company events and team-building activities On-site parking for your convenience Access to our Employee more »
Employment Type: Permanent
Salary: £28,000
Posted:

Software Support Executive

Northampton, England, United Kingdom
Hybrid / WFH Options
Kajima Community
business with a focus on quality rather than quantity, which seeks to actively improve and enhance shareholder returns. We are looking for an enthusiastic customer focused individual to join our expanding team in what is an exciting time for Kajima Community as we launch our new platform and continue … to grow our client base. Working as part of our existing client service team, you will be responsible for managing all customer facing aspects of our software platform BookingsPlus. This includes onboarding new business, supporting customers with their enquiries and issues via our various support channels as well … as writing and maintaining our user documentation. The day-to-day role commands that you are both reactive to customer requests and proactive to ensuring all objectives are matched, both of which will be measured by KPIs and client feedback data. Your primary responsibilities will include: • On-board new more »
Posted:

2nd Line Support Engineer

Chesterfield, Derbyshire, East Midlands, United Kingdom
Hybrid / WFH Options
Andy File Associates
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent role. Reports to: Service Desk Manager Salary: £28k to £35k Please note this a hybrid role based out of my clients Chesterfield office. Overview This position will provide technical support … to our clients customers within a service desk environment mainly managed by remote access however on-site visits may be required. A good technical knowledge is essential to ensure incidents and problems are dealt with quickly and efficiently. A desire to provide an exceptional customer experience at all … network connectivity and application services to a wide variety of external customers. Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer defined SLAs, escalating tickets where required to ensure SLAs are consistently met. Drive service more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Trilingual Customer Support

Rugby, Warwickshire, United Kingdom
French Selection
FRENCH SELECTION (FS) Trilingual Customer Support Location: Rugby Salary: up to £31,000 per annum Ref: 2321F To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 2321F Company offers full training and career progression The company: A leading designer … specified SLA - Escalate calls with advanced technical queries to the appropriate team - Arrange for the replacement of faulty hardware to be delivered to the customer - Schedule site visits with the field service team - Provide exceptional customer service The candidate: - Fluent in French and Spanish or German … written and spoken) - Customer service or IT support experience desirable - Problem-solving and excellent communication skills - IT literate and computer savvy - Pro-active, confident and dynamic personality The salary: up to £31,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and more »
Employment Type: Permanent
Salary: £31000/annum
Posted:

Barclaycard – Retention Payment Specialist (PR-1205276:EM)

Northampton, England, United Kingdom
Barclaycard
Barclaycard delivers upon the promise of a successful graduate career – all you need to do is grasp it! Retention Payment Specialist Role: Supporting the Customer Strategy across Payment Solutions Assisting in progressing customer applications Outbound Dialling existing business customers to identify what Payment Solutions could support their business … Providing the highest levels of customer service – handling any issues to agreed levels of service Accepting full accountability for governance and compliance Participating in additional activities to support the management team, e.g. analysis, focus groups, etc Retention Payment Specialist Requirements: GCSE's in Maths and English Successful … track record of customer service – preferably in customer retention/commercial negotiation or relationship support, and comfortable in a target driven environment Great interpersonal/communication skills Engaging and energetic with a positive outlook Flexible working approach Professionally presented Pareto is committed to promoting equality, diversity and more »
Posted:

Field Service Engineer Electrical / Electronic

Market Harborough, Leicestershire, East Midlands, United Kingdom
Supply Chain People ltd
Service & Calibration Engineer Electronic testing equipment. This is an exciting opportunity to join an in demand and growing company with a solid track record for success and growth. As the company continues to grow in a very niche and specialist market they are looking to expand their existing service … exist to grow further with the business and be part of its future. Following a successful training period, you will perform on-site equipment service, upgrades, maintenance, calibration, and troubleshooting on a range of specialist test and research equipment across the UK and Europe. You will also have some … south Leicestershire, so it would be desirable for this to be a commutable distance. Suitable candidates will ideally have gained experience working in a customer service facing role providing a high quality level of on-site service. Applications are encouraged from Service Engineers coming from a wide more »
Employment Type: Permanent
Salary: £35,000
Posted:

Internal Sales Executive

Rugby, Warwickshire, West Midlands, United Kingdom
The Recruitment Group
is looking for an Inside Sales Executive to be a key member of the inside sales team, you will be responsible for providing fanatical customer service to customer inquiries, while performing other sales functions such as qualifying inbound projects, persistent follow up, account management, and host customer … to the product range. . Qualify inbound opportunities from architects, contractors, building material distributors and designers. . Upsell/Cross-sell opportunities after assessing customer needs. . Maintain and update our client's sales funnel. . Engage in persistent and appropriate follow-ups on open quotations. . Present product … demonstrations via virtual meeting platforms (Teams, Zoom) . Proactively connect with former and existing customer accounts to reignite or grow relationships. . Cold Call prospects to generate awareness and interest in the product range. . Review technical drawings and action quotation revisions as needed. . Attend all Sales meetings. more »
Employment Type: Permanent
Salary: £35,000
Posted:

Service Delivery Team Leader (UK)

Retford, Nottinghamshire, East Midlands, United Kingdom
PIB Insurance Brokers
The Role: Service Delivery Team Leader To work as part of the PIB management team to lead a team of remote Service Delivery Handlers providing support and assistance to the Account Handlers with their day-to-day client service and account broking. To drive the performance of … the Service Delivery Handlers, whilst ensuring staff engagement and delivering solutions to problems. Reporting into the Head of Service Delivery, the Service Delivery Team Leader will lead the Service Delivery handler team. Working to provide outstanding customer service through coaching and developing of the … process improvement. Will be KPI driven to ensure the teams success and always put the client at the heart of what you do. The Service Delivery team will play a key role in the future of client service delivery at PIB, underpinning the service excellence PIB require more »
Employment Type: Permanent
Posted:

Field Service Engineer - Hardware - Midlands and Central Region UK

Derby, Derbyshire, East Midlands, United Kingdom
Hybrid / WFH Options
Siemens Healthineers
resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Varian is looking for a full-time Field Service Engineer (Hardware) to join our inclusive team. ***Flexibility for overnight travel is needed as required, as well as potential weekend work when required*** Join … the Future of Healthcare: Varian's Field Service Engineer (Hardware) Are you ready to embark on a career that blends cutting-edge technology with your passion for customer service and technical expertise? Varian Medical Systems is seeking a dynamic and talented individual to join our inclusive team … as a full-time Field Service Engineer (Hardware). This remote role offers not only an exciting professional challenge but also a generous salary and benefits package. Why Varian? At Varian, we believe in revolutionizing healthcare through innovation and collaboration. As a Field Service Engineer, you will play more »
Employment Type: Permanent, Work From Home
Posted:

Field Service Engineer, Scientific Laser Instrumentation

Nottingham, Nottinghamshire, East Midlands, United Kingdom
TRS Consulting
Field Service Engineer, Scientific Laser Instrumentation Basic Salary Up To £43,000 Bonus 8% - 12% Company Car Healthcare Contributory Pension Scheme The Role - Field Service Engineer, Scientific Laser Instrumentation This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for … the service, installation, breakdown repair and calibration of a wide range of sophisticated scientific and laboratory systems, utilised within laboratories and pharmaceutical environments. Your Background - Field Service Engineer, Scientific Laser Instrumentation To succeed in this exciting role, you must be able to demonstrate: A competent background as a … field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital more »
Employment Type: Permanent
Salary: £40,000
Posted:

Service Manager

Rugby, England, United Kingdom
Osprey Engineering Solutions
We are currently recruiting for a leading global provider of power generation solutions. Due to continued growth, they are looking for a dedicated Service Manager to join their team. The Service Manager will be responsible for leading and managing the service department, including field service engineers … workshop engineers, and support staff, to ensure optimal performance and productivity, ensuring maximum uptime and customer satisfaction. Key Responsibilities: Develop and implement service strategies, policies, and procedures to meet customer needs and business objectives. Establish service standards and performance metrics, and monitor team performance against targets … taking corrective action as necessary. Collaborate with sales and marketing teams to promote service offerings, identify new business opportunities, and achieve revenue targets. Manage service contracts and agreements with customers, ensuring compliance with terms and conditions and delivering exceptional customer service. Handle customer inquiries, complaints, and more »
Posted:

Field Service Engineer

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Sierra 57 Consult
Job Overview: We are currently recruiting an experienced Field Service Engineer on behalf of our client, a leading injection moulding machine manufacturer to join their established team. Benefits: Company vehicle & tools Profit related bonus scheme Generous overtime rates Private healthcare plan Flu vaccination Holiday buy back scheme Death in … service benefit Remit: As a Field Service Engineer you will be responsible for installing new injection moulding machines to customer premises and carry out routine servicing and repairs to ensure customer satisfaction. This role will suit either current or previous experienced Service Engineers or Maintenance … Engineers looking to move into a Service Engineer role, this role is home based with candidates preferably located in the Midlands or South/M4 Corridor. Responsibilities: Install new injection moulding equipment at clients sites, ensuring proper setup and configuration according to manufacturers guidelines. Provide remote and on-site more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Band 2 Ward Clerk - Patient Admin Department

Birmingham, United Kingdom
University Hospitals Birmingham NHS Foundation Trust
week post, working evenings, shift pattern below:- Monday - Friday 4pm - 8pm Please note that these hours and days are non-negotiable due to the service need of the ward area. Main duties of the job As a Ward Clerk you are first point of contact and are based on … answering door buzzers, telephones and any queries that arise from staff or visitors. The role will consist of a strong emphasis on data quality, customer care, taking a lead role in maintaining accurate patient notes, filing and inputting data, this will include admissions and discharges on the Trust electronic … see attached Job Description* Person Specification Qualifications Essential *Good General Education (eg. GCSE English and Maths A-C) *Previous clerical experience working in a customer facing environment Desirable *Customer Service level 2 Experience Essential *Experience of dealing with the Public/Customer service experience *Experience more »
Employment Type: Permanent
Salary: £22383.00 - £22383.00 a year
Posted:

Field Service Engineer

Coventry, West Midlands, United Kingdom
Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
Are you a Service Engineer who loves being out in the field? Whether you're a well-seasoned Field Service Engineer or relatively early on in your career, we need you to service, repair and install our market leading industrial saws and storage equipment. Based from home … Company van available for private use · Paid door to door · Company credit card and fuel card · 23 days holiday - rising to 28 with service · 6% company pension · Private healthcare LOCATION: Our UK office is based in Milton Keynes, but we're relocating to Leicester this year. You'll be … based from home as a Field Service Engineer. COMMUTABLE LOCATIONS: You'll predominantly be covering East Anglia, the Midlands the South. You could be based in: Northampton, Leicester, Coventry, Milton Keynes, Luton, Rugby, Peterborough, Corby, Wellingborough, Kettering, Daventry, Royal Leamington Spa, Nuneaton, Market Harborough, Lutterworth, Bedford, Towcester, Leighton Buzzard more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Field Service Engineer

Leicester, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
Are you a Service Engineer who loves being out in the field? Whether you're a well-seasoned Field Service Engineer or relatively early on in your career, we need you to service, repair and install our market leading industrial saws and storage equipment. Based from home … Company van available for private use · Paid door to door · Company credit card and fuel card · 23 days holiday - rising to 28 with service · 6% company pension · Private healthcare LOCATION: Our UK office is based in Milton Keynes, but we're relocating to Leicester this year. You'll be … based from home as a Field Service Engineer. COMMUTABLE LOCATIONS: You'll predominantly be covering East Anglia, the Midlands the South. You could be based in: Northampton, Leicester, Coventry, Milton Keynes, Luton, Rugby, Peterborough, Corby, Wellingborough, Kettering, Daventry, Royal Leamington Spa, Nuneaton, Market Harborough, Lutterworth, Bedford, Towcester, Leighton Buzzard more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Field Service Engineer

Northampton, Northamptonshire, East Midlands, United Kingdom
Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
Are you a Service Engineer who loves being out in the field? Whether you're a well-seasoned Field Service Engineer or relatively early on in your career, we need you to service, repair and install our market leading industrial saws and storage equipment. Based from home … Company van available for private use · Paid door to door · Company credit card and fuel card · 23 days holiday - rising to 28 with service · 6% company pension · Private healthcare LOCATION: Our UK office is based in Milton Keynes, but we're relocating to Leicester this year. You'll be … based from home as a Field Service Engineer. COMMUTABLE LOCATIONS: You'll predominantly be covering East Anglia, the Midlands the South. You could be based in: Northampton, Leicester, Coventry, Milton Keynes, Luton, Rugby, Peterborough, Corby, Wellingborough, Kettering, Daventry, Royal Leamington Spa, Nuneaton, Market Harborough, Lutterworth, Bedford, Towcester, Leighton Buzzard more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Medical Field Service Engineer, Pathology Laboratory Diagnostics

Telford, Shropshire, West Midlands, United Kingdom
TRS Consulting
Medical Field Service Engineer (Pathology Laboratory Diagnostics) Basic Salary £45,000 to £50,000 (with the opportunity to progress into a senior field service role paying £56K) Bonus Car Allowance Excellent Benefits Package ** An excellent opportunity for experienced Service Engineers from a range of electronics systems backgrounds … to join a market leading supplier of Autoimmune Diagnostics, Immunology, Biochemistry, Haematology, Histology, Microbiology, Immunodiagnostics Systems and Reagents ** The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service … systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A more »
Employment Type: Permanent
Salary: £45,000
Posted:

Graduate/Junior Commissioning Engineer

Malvern, Worcestershire, West Midlands, United Kingdom
ETS Technical Selection
software to suit the provided channels and interface components * Working with the automation development engineers to test bespoke control software * Configuring test sequences (to customer specs) within the highly flexible CADET V14 automation software * Working with 3rd party hardware such as inverter drives, fuel systems, safety systems, analysers etc … Working with customers to achieve system functionality sign off * Working with the commissioning manager and site managers to produce commissioning time schedules * Provide initial customer training in operation of the supplied system * Undertake customer service calibration, fault finding and rectification visits * Frequent work in conjunction with the … in house test department * Largely site based, both within the UK and world wide * Customer service calls to Investigate system faults * Customer calibration/maintenance visits * Supporting both customers and overseas Sierra CP engineers with diagnostics and fault finding (phone, email and remote access) * Fault diagnostics using more »
Employment Type: Permanent
Salary: £35,000
Posted:

Netsuite Consultant

Northamptonshire, United Kingdom
Hybrid / WFH Options
Prospectus IT Recruitment
software integrations to meet unique client needs. With a focus on reducing workplace stress and enhancing efficiency, they are dedicated to offering first-class customer service and leveraging emerging technologies. Key Responsibilities: Lead Multiple NetSuite Implementations: Manage projects from start to finish, ensuring milestones and project goals are … met. Customer Engagement: Plan and conduct customer meetings, process walkthroughs, and training sessions to ensure successful adoption. Solution Design: Work closely with the technical team to create and deliver tailored solutions that address customer business processes. Team Collaboration: Mentor and manage junior staff, contributing to their professional … and meet deadlines. Flexibility and Adaptability: Eagerness to learn new technologies and adapt to changing project requirements. Client-Focused Mindset: Commitment to delivering excellent customer service and building client relationships. Professionalism: Ability to represent the company professionally during client interactions. Desirable Certifications: Suite Foundation Certification Suite Administrator Certification more »
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Service
the Midlands
10th Percentile
£21,825
25th Percentile
£24,500
Median
£29,500
75th Percentile
£43,375
90th Percentile
£58,750