1 to 25 of 262 Customer Service Jobs in the North of England

Customer Service Representative Location: On-site - Middlesbrough Hours: Monday to Friday, 08:30 - 17:15 Contract: Full-time, Permanent Salary: £27,000 + bonus + benefits The Opportunity A well-established communications and technology business is seeking a Customer Service Advisor to join its on-site … fully office-based role, so applicants must be able to reliably commute to the location. This position sits at the heart of customer engagement and service delivery. You will speak with customers daily, understand their needs, and provide clear, informed advice on products and services. While you will ...

Customer Service Specialist Manchester City Centre £25,000 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact … your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound ...

Customer Service Specialist Manchester City Centre £25,000 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact … your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound ...

Role: Customer Service Agent Location: Aberford, LS25 On-Site: 3 days in the office As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over … team's growth with several companywide development programs - including our Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT: The role of a Customer Service Agent within MICHELIN Connected Fleet is key to our long-term customer satisfaction and ongoing quality initiatives. You will minimise in-life ...

Join one of the UK’s fastest-growing gaming PC brands! As our Customer Service Apprentice, you’ll handle customer enquiries, support sales, and ensure every gamer has an outstanding experience. A perfect role for someone tech-savvy, organised, and looking to grow with an ambitious company. … Role Responding to customer queries via email, phone & live chat Processing orders & aftersales support Tracking customer service tickets Assisting with social media and online reviews Helping maintain excellent customer satisfaction Learning product knowledge to advise customers confidently Training All training will be done in the work ...

Customer Service Desk Analyst – New Year New Career.! Hybrid role based in Leeds area - Mon – Fri needed to provide high level customer services/end user support, would suit someone with very strong IT skills. As Customer Service Desk Analyst/Basic level IT Support … should have some of the following skills: Excellent written and verbal communication skills, proven planning and organisation skills, good time management. Successful Customer Service Desk Analyst/Basic level IT Support should have strong IT user skills, with perhaps a desire to get into the IT Support sector. ...

company in their search for an Account Manager. As part of the Engagement and Activation team you will be onboarding new clients joining the service! Acting as a first point of contact for your allocated clients, this is NOT your normal high volume, inbound customer service role. … This a very varied, fast paced role, with a clear progression pathway, within a friendly, supportive team! Day-to-day responsibilities: * Provide an excellent customer service to our new and existing clients* Carry out pro-active implementation calls to new clients to welcome them to the service ...

Service Assurance Analyst Service Assurance Analyst/Service Design/Service Transition/Service Operations/ITIL V3/ITIL V4/Technology/Infrastructure/PRISM/Digital Operations/Project Delivery 5month contract- extensions likely £400-475 per day – inside IR35 3 days … week on-site in Warrington (Northwest), 2 days from home Our client is seeking a Service Assurance Analyst to join their Customer Services Team. The role will support several projects, namely the modern workplace rollout, and a number of other technology maintenance workstreams. You will be able ...

Customer Contact Centre Change Delivery Lead Salary: £57,500 - £65,000 per annum Location: Manchester City Centre (Hybrid - 2 days in the office per week) Initial 24 month project with a variety of fantastic benefits. Are you ready to lead a major transformation and shape the future of customer service? We're looking for an experienced leader to deliver a cutting-edge transformation programme for our Customer Contact Centre. This is your chance to drive cultural, behavioural, and technical change while modernising customer experience and enhancing digital capabilities. What you'll do: Develop ...

Customer Service Supervisor 6 Months contract + possible extension of becoming permanent Newcastle - Office Based 37.5 hours a week £18.00 per hour A well-established, pioneering consultancy firm is seeking experienced Customer Services Supervisors to join a high-profile client in Newcastle. This role is focused … driving operational excellence and providing world-class support to end-users. Reporting to the Customer Service Operations Manager, you will lead your team to success. Key responsibilities include: Act as a point of support on the floor, resolving complex queries and turning escalations into learning opportunities. Manage ...

Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact … assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is between £40,000 and £50,000 Depending on experience and will be a hybrid role with travel to the Yorkshire Office Weekly. Benefits & Package for a Service ...

office opening times Shifts will always fall between 7:00am - 7:00pm Daily responsibilities will include: Achieve Key Performance Indicators (KPI's) related to customer service, client knowledge, system knowledge and attendance as captured in the operator balanced scorecard Provide accurate records of all the details of each … Service request into the appropriate systems Provide a level of customer service which meets or exceeds the service commitment Accurately record details of all Service Requests Exhibit clear and professional behaviour when communicating via telephone or mail To achieve a high degree of customer ...

Role: IT Service Desk Lead Location: Barrow In Furness, Cumbria Salary: £35,000 PA + Benefits About the Role: Technology & Risk Recruitment (TRR) is supporting our client in their search for an experienced IT Service Desk Lead . This is a fantastic opportunity to lead a service … team in a busy head office environment, delivering excellent IT support to internal users and the branch network. Key Responsibilities: Lead and manage the Service Desk team, ensuring first-class customer service and achievement of SLA targets. Plan and provide deskside support for Head Office and branch ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

issues and provide guidance to our customers. Role Learn to support schools using their MIS systems via phone, email, and remote support tools Log customer queries and track support tickets through to resolution Assist in identifying and resolving common technical issues, with help from senior colleagues Help test, design … support tasks Commit to learning about school processes, data protection, and education standards Follow company policies, including health & safety and equality practices Training Customer Service Practitioner Level 2. Upon completion there may be an opportunity for a full-time position. Apprenticeship Standard Customer service practitioner (level ...

Development and Account Management teams. Job Purpose To provide comprehensive administrative and operational support to the Sales team, ensuring smooth sales operations through efficient customer communication, accurate quote generation, diligent CRM maintenance, and effective marketing support. The role is crucial in enabling the Business Development and Sales team … focus on revenue-generating activities whilst maintaining exceptional customer service standards and operational excellence. Responsibilities · To provide first-line customer communication support, responding to customer enquiries via phone, email, and online channels in a professional and timely manner · To prepare, generate, and distribute customer quotations ...

Support Engineer. We are an IT company based in Doncaster, South Yorkshire and have been established for over 22 years with a customer base across Yorkshire and beyond. We are seeking a dedicated IT Support professional to join our team. The ideal candidate will be responsible for providing technical … assistance and support related to computer systems, hardware, and software. This role requires a strong customer service orientation and the ability to troubleshoot various IT issues effectively. The IT Support professional will play a crucial role in ensuring that our technology infrastructure runs smoothly and efficiently. The Role ...

help them along their career path In that case you'd be a great fit for Barron McCann . We are an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance … customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service and are now expanding our operations seeking enthusiastic technically minded individuals to join us as Field Service Technicians & Field Service Engineers. As a member ...

seeking an ICT Service Desk Analyst to join our busy Service Desk team. Within this role, you will provide high-quality systems support and customer service, including support for business applications, identity management, laptops, desktops, and user access requirements. This role is fully office based … service runs between 08:00 - 17:00. You will be allocated either 08:00 - 16:30 shift or 08:30 - 17:00 shift. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes ...

Role : Customer Service - IT Salary: £12.60 per hour Hours of work: training 9:00-4:30pm (after training between 7:00am-7:00pm) Location: Wakefield WF1 You will be required to undergo various high level security checks/clearances. You need to be able to provide proof … queries related to a single product/small set of products (e.g. Microsoft products, operating system, basic networking, PCs). Develops an understanding of customer’s environment and service delivery requirements to enable the delivery of a first class service. Documents actions taken in resolving routine customer ...

summary Join our fast-paced and friendly Tech Bar team within The Christie's Digital Services department. We handle around 4,500 service requests per month, providing exceptional IT support to staff across the Trust. As Tier 2 Team Lead , you will supervise the Tier 2 Tech Bar team … ensuring efficient, responsive, and customer-focused technical support in line with corporate Service Level Agreements. You'll work closely with the Tier 1 Team Lead, IT Service Delivery Manager and Digital Operations Lead to maintain high standards and support the Trust's IT strategy. Key Responsibilities- Lead ...

About the Role Are you passionate about delivering exceptional IT support and leading high-performing teams? We’re looking for an IT Service Desk Team Leader to join our dynamic IT Services team. In this pivotal role, you’ll manage and mentor a team of Service Desk Analysts … ensuring efficient service delivery and outstanding customer experience. You’ll act as the escalation point for complex technical issues, drive process improvements, and help shape the future of our IT support services. If you thrive in a fast-paced environment and have strong leadership and technical skills ...

Remote Asset Management Ltd (R.A.M.), a private equity-backed technology company, delivers innovative fleet management and field service solutions that help organisations optimise their operations. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America … growth journey. Further strengthening our position in the market, RAM was acquired by Kerridge Commercial Systems (Klipboard) in 2025, aiming to enhance field service management product suites and provide more comprehensive solutions to clients. With a commitment to innovation and customer satisfaction, RAM continues to support businesses ...

invoicing has been completed. Ensure processes are followed and have a proactive approach in picking up billing activities to ensure positive cashflow and customer satisfaction. The Escode Division Escode, a global leader in software escrow solutions and part of NCC Group, is dedicated to protecting businesses from unforeseen disruptions. … https://www.escode.com Key Accountabilities: Raise sales invoices and credit notes with high accuracy. Set up new contracts in the system, add new customer accounts, create verifications projects so customers can be invoiced without delays. Ensure are raised as per the agreed terms and conditions and check ...

quarterly and annual check ins, being a point of contact, refresher training and demonstrations of the software. We are looking for someone with amazing customer service and experience of account management, building rapport with clients and contributing to retentions targets. If you have the right experience … account management of our key and high value client base Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account and conduct on site visits when ...