Sheffield, South Yorkshire, Yorkshire, United Kingdom
Ask4.com
Are you passionate about technology and eager to kickstart your career in IT? Do you have experience in customerservice but want to get your foot into a new industry? Are you fluent in Spanish and ready to support our customers with a first class service? ASK4 … notch technical training to join our dynamic internet support team. You will be at the forefront of delivering industry-leading support to ASK4s diverse customer base, including students, residential users, and businesses. What youll be doing: Working 37.5 hours a week, covering the support centre opening hours. This is … system and escalating to the second line when necessary. First Line diagnosis and resolution of technical faults. You will be the contact point for customer account administration. Work alongside a talented team of engineers, gaining insights and expertise to advance your career. Our ideal candidatewill: Be fluent in both More ❯
Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas Manage and maintain functional and managed control rooms. Provide excellent customerservice while working to Service Level Agreements (SLAs) Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM) Update the helpdesk … re Looking for the role of CCTV Engineer: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customerservice skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable More ❯
Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas Manage and maintain functional and managed control rooms. Provide excellent customerservice while working to Service Level Agreements (SLAs) Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM) Update the helpdesk … re Looking for the role of CCTV Engineer: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customerservice skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable More ❯
Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas Manage and maintain functional and managed control rooms. Provide excellent customerservice while working to Service Level Agreements (SLAs) Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM) Update the helpdesk … re Looking for the role of CCTV Engineer: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customerservice skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable More ❯
Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas Manage and maintain functional and managed control rooms. Provide excellent customerservice while working to Service Level Agreements (SLAs) Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM) Update the helpdesk … re Looking for the role of CCTV Engineer: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customerservice skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable More ❯
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
LIMA Networks
1st Line Support Engineer Were looking for a proactive and customer-focused 1st Line Support Engineer to join our dynamic Service Desk team, supporting the delivery of our newly launched On Demand Service Desk offering. This innovative service is designed to provide comprehensive IT support, combining … flexibility of working from home on Thursdays and Fridays Day to day, you will: Respond to first-line support queries via telephone and the Service Desk ticketing system, ensuring prompt and effective issue resolution. Diagnose, troubleshoot, and resolve end-user issues in accordance with agreed Service Level Agreements … SLAs). Assist with hardware deployments, including desktops and laptops, ensuring smooth rollout and configuration. Onboard new customer assets into the On Demand Service Desk, maintaining accurate records and system updates. Coordinate with suppliers and third parties for hardware replacements and customer application escalations, ensuring timely resolutions. More ❯
Employment Type: Permanent, Part Time, Work From Home
Darwen, Lancashire, North West, United Kingdom Hybrid / WFH Options
STL Technology Solutions Ltd
our staff. To aid with the support of our own in house software written specifically for the wholesale industry, we are looking for a customerservice centric person with an aptitude for IT and related systems. This is a combined role which mainly focuses on communication with clients … Training Provided) 37.5hrs. Additional participation in the Weekend On Call rota once trained. What would we like from you: A very high level of customerservice experience, with excellent verbal\written skills. An understanding of ERP, Supply Chain Management, Point of Sale (POS) and Stock Control software, and … Ability to manage workload whilst maintaining priorities, linked to business needs. Able to contribute and work within a team. Patience and understanding whilst investigating customer needs. Ability to use initiative. What is in it for you? Progression opportunities. Life Assurance Scheme. Flexible working (ability to work from home upon More ❯
Desk Side Team Lead and provide holiday/absence cover What we’re looking for: ✔ Minimum 4 years' experience in corporate IT support ✔ Strong customerservice and problem-solving skills ✔ Experience exceeding Service Level Agreements ✔ Technical understanding of desktop infrastructure and services ✔ Working knowledge of Excel and … analysis ✔ Valid UK driving license (travel required across other offices) Nice to have: ➕ Microsoft Certification ➕ ITIL V3/4 Foundation ➕ Experience with ServiceNow ➕ Prior customerservice experience More ❯
warrington, cheshire, north west england, united kingdom
Morson Talent
Desk Side Team Lead and provide holiday/absence cover What we’re looking for: ✔ Minimum 4 years' experience in corporate IT support ✔ Strong customerservice and problem-solving skills ✔ Experience exceeding Service Level Agreements ✔ Technical understanding of desktop infrastructure and services ✔ Working knowledge of Excel and … analysis ✔ Valid UK driving license (travel required across other offices) Nice to have: ➕ Microsoft Certification ➕ ITIL V3/4 Foundation ➕ Experience with ServiceNow ➕ Prior customerservice experience More ❯
bolton, greater manchester, north west england, united kingdom
Morson Talent
Desk Side Team Lead and provide holiday/absence cover What we’re looking for: ✔ Minimum 4 years' experience in corporate IT support ✔ Strong customerservice and problem-solving skills ✔ Experience exceeding Service Level Agreements ✔ Technical understanding of desktop infrastructure and services ✔ Working knowledge of Excel and … analysis ✔ Valid UK driving license (travel required across other offices) Nice to have: ➕ Microsoft Certification ➕ ITIL V3/4 Foundation ➕ Experience with ServiceNow ➕ Prior customerservice experience More ❯
new structures during construction and refurbishment. Our goal is to disrupt an established market and grow our business, by introducing innovative products and providing service excellence through a dedicated division. We need an experienced sales professional to join us in driving and developing this exciting area of the business … and construction, you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to identify new projects and customers and gain new skills … and existing customers by offering market leading products and solutions, working collaboratively with all MGF divisions to ensure that business is maximised, and that customerservice levels, and performance standards are met. Your responsibilities will include: Establish and grow the SSS business in the Durham region in line More ❯
Role: Service Desk Technician Industry: Managed Service Provider (MSP) Location: Chester, Cheshire Salary: up to £27,000 DOE Are you passionate about IT support and delivering great customerservice to a range of clients in various industries? A well-established Managed Service Provider in Chester … are looking for a Service Desk Technician to join their growing team. In this role, you'll be the first point of contact for clients, troubleshooting technical issues, resolving queries, and ensuring seamless IT operations. You'll work in a fast-paced environment, supporting a range of businesses with … resolutions. Assist senior team with IT projects Hardware builds and assisting with system upgrades, installations, and configurations. What you'll need: Experience in a service desk or IT support role. Strong knowledge of Windows OS, Microsoft 365 and applications, Active Directory. Knowledge of networking skills (WAN/LAN/ More ❯
we will be looking for you to be able to demonstrate: People Management Skills Excellent communication skills both verbal and written. High Level of customerservice skills Commercial acumen Knowledge of products and manufacturer systems An understanding of the demands of the role and the time and attention … to perform well under pressure. It would be advantageous if you had: DAF Product experience Knowledge of Kerridge systems Main duties include . A customer facing field based role, reporting directly into the Head of Parts Sales. This role will be responsible for delivering benchmark customer account management … primary focus on delivering benchmark parts sales and industry leading account management. Working closely with the Head of Parts Sales and the wider parts, service and truck sales teams, central organisation and customers you will be responsible for your own performance and high level of customer service. Develop More ❯
role will drive the EV Infrastructure strategy, delivering substantial growth and profitability, enabling the right culture and generating a relentless determination to deliver excellent customer outcomes. The role will be responsible for growing Lucy's EV Infrastructure business with the current business plan to achieve annual revenues of over … the low and medium voltage electrical infrastructure needed for electric vehicle charging. The business unit will lead market analysis, product management, business development, sales, customerservice, engineering and manufacturing/supply chain for e-mobility products and services. The business unit will work closely with wider teams within … and operations as required and ensure dissemination of opportunities and learning across the Group. The role will also work closely with the Group's service lines to ensure the business unit's governance is within the Group's overall strategy and approach. Key Accountabilities: End-to-end business unit More ❯
Service Desk Manager Manchester Hybrid (2 days p/w on site) Up to £55,000 + benefits Harvey Nash are proud to be partnered with a FinTech organisation based in Manchester; who are going through a largescale transformation, and has big plans to grow further at scale this … year. As such, as we are looking to recruit an experienced Service Desk Manager, on a permanent basis. This role will include the flexibility of hybrid working, however to be successful in this role you will be required to be on site in Manchester 2 days per week. Role … Summary: The Service Desk Manager is responsible for leading a 24/7 service desk team, ensuring efficient resolution of incidents and service requests while maintaining high service standards and supporting continuous improvement initiatives. Key Responsibilities: Lead day-to-day operations of the service desk More ❯
cultural transformation of the organisation, harnessing the skills and talents of existing teams and leveraging emerging technologies to drive innovation, efficiency, and excellence in service delivery. This role is crucial in shaping the future of the organisation as a modern, resilient and customer centric business. Key responsibilities include … transformation strategy, driving a cohesive approach across people, technology, and processes. Encourage a culture of innovation, leveraging both existing and emerging technologies to enhance customerservice and operational efficiency. Collaborate with executive leadership to ensure seamless operations, providing guidance and leadership through the complexities of business transformation. Manage … goals, measure progress, and communicate results to demonstrate tangible impact. Work closely with internal and external stakeholders to align transformation strategies with organisational needs, customer priorities, and external partnerships. Champion equality, diversity, and inclusion, building a diverse workforce and driving a culture of belonging. Great Places is looking to More ❯
warrington, cheshire, north west england, united kingdom
Great Places Housing Group
cultural transformation of the organisation, harnessing the skills and talents of existing teams and leveraging emerging technologies to drive innovation, efficiency, and excellence in service delivery. This role is crucial in shaping the future of the organisation as a modern, resilient and customer centric business. Key responsibilities include … transformation strategy, driving a cohesive approach across people, technology, and processes. Encourage a culture of innovation, leveraging both existing and emerging technologies to enhance customerservice and operational efficiency. Collaborate with executive leadership to ensure seamless operations, providing guidance and leadership through the complexities of business transformation. Manage … goals, measure progress, and communicate results to demonstrate tangible impact. Work closely with internal and external stakeholders to align transformation strategies with organisational needs, customer priorities, and external partnerships. Champion equality, diversity, and inclusion, building a diverse workforce and driving a culture of belonging. Great Places is looking to More ❯
bolton, greater manchester, north west england, united kingdom
Great Places Housing Group
cultural transformation of the organisation, harnessing the skills and talents of existing teams and leveraging emerging technologies to drive innovation, efficiency, and excellence in service delivery. This role is crucial in shaping the future of the organisation as a modern, resilient and customer centric business. Key responsibilities include … transformation strategy, driving a cohesive approach across people, technology, and processes. Encourage a culture of innovation, leveraging both existing and emerging technologies to enhance customerservice and operational efficiency. Collaborate with executive leadership to ensure seamless operations, providing guidance and leadership through the complexities of business transformation. Manage … goals, measure progress, and communicate results to demonstrate tangible impact. Work closely with internal and external stakeholders to align transformation strategies with organisational needs, customer priorities, and external partnerships. Champion equality, diversity, and inclusion, building a diverse workforce and driving a culture of belonging. Great Places is looking to More ❯
Darlington, County Durham, United Kingdom Hybrid / WFH Options
EE
you someone who lives solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical Role with EE. Why not use your skills to make a different and join our Broadband Technical Team in Darlington . … be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them along the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships More ❯
Bedale, Yorkshire, United Kingdom Hybrid / WFH Options
EE
you someone who lives solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical Role with EE. Why not use your skills to make a different and join our Broadband Technical Team in Darlington . … be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them along the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships More ❯
Yarm, Yorkshire, United Kingdom Hybrid / WFH Options
EE
you someone who lives solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical Role with EE. Why not use your skills to make a different and join our Broadband Technical Team in Darlington . … be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them along the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships More ❯
Northallerton, Yorkshire, United Kingdom Hybrid / WFH Options
EE
you someone who lives solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical Role with EE. Why not use your skills to make a different and join our Broadband Technical Team in Darlington . … be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them along the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships More ❯
Thornaby, Yorkshire, United Kingdom Hybrid / WFH Options
EE
you someone who lives solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical Role with EE. Why not use your skills to make a different and join our Broadband Technical Team in Darlington . … be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them along the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships More ❯
Middlesbrough, North Yorkshire, North East, United Kingdom
In Technology Group Limited
Engineer Location: Middlesbrough (full-time onsite) Salary: £30,000 - £35,000 Industry: MSP About the Company Our client, a well-established and growing managed service provider based in Middlesbrough , is seeking an experienced and proactive 2nd Line Engineer to join their dynamic support team. This is a fantastic opportunity … environment where you'll be exposed to a wide range of technologies and have the chance to develop your technical skills while providing exceptional customer support. Role Overview As a 2nd Line Engineer , you will be responsible for providing advanced technical support to clients, resolving escalated issues, and ensuring … the smooth operation of IT systems. You will play a crucial role in diagnosing and troubleshooting complex technical problems while maintaining excellent customerservice standards. Key Responsibilities Technical Support: Provide 2nd line support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents efficiently, ensuring More ❯
Eaglescliffe, County Durham, United Kingdom Hybrid / WFH Options
EE
you someone who lives solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical Role with EE. Why not use your skills to make a different and join our Broadband Technical Team in Darlington . … be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them along the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships More ❯