201 to 225 of 443 Customer Service Jobs in the North of England

occasional UK-wide site visits. You will troubleshoot hardware, software, network, and telecommunications issues both remotely and on-site, ensuring minimal disruption to customer operations. The Role Provide 1st and 2nd Line support across hardware, software, networking, and telecoms. Diagnose and resolve issues with laptops, desktops, mobile devices, printers … third-party vendors to resolve complex IT and telecoms issues. Travel to client sites to provide on-site support as needed. Deliver excellent customer service and build strong, trusted relationships. What we’re looking for Experience in a 1st or 2nd Line IT support role. Strong understanding ...

strong track record of leading complex technical projects. You will bring: 5-6 years of experience in an IT-oriented environment, ideally in a service management or operations role within a technology-driven setting Hands-on expertise in Microsoft Dynamics 365, particularly in Customer Service or Field … Service modules Familiarity with methodologies such as Agile, Lean, SDLC, and Kanban A deep understanding of the product development lifecycle Strong facilitation skills to drive collaboration in workshops and meetings Experience supporting product owners to ensure delivery aligns with organisational goals Excellent stakeholder management and relationship-building skills Additional ...

other areas of the business as the need arises. Sudlows prides itself on quality of our installations and how we engage with the customer, as a customer facing operative the engineer will be expected to provide a high level of customer service in keeping with Sudlows ...

maintaining high standards in technology support. Description Provide deskside support for IT-related issues, ensuring minimal disruption to business operations. Respond promptly to service requests, troubleshooting hardware and software problems effectively. Manage and maintain IT equipment, ensuring optimal performance and reliability. Support the installation, configuration, and updates of software … system issues. · line management or team lead experience · Demonstrated ability to work effectively in a team environment · ITIL certification or experience? · Excellent communication, customer service, and interpersonal skills · Experience of Service management tools eg ServiceNOW, SysAID etc · Willingness to learn new skills and technologies · At least three ...

Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management … responding to first-line support queries from customers using the company’s software via phone call and email + Providing an accurate, efficient and customer-focused response + Escalating issues to 2nd line support when necessary + Delivering excellent verbal and written communication and always helping to find ...

responsible for shaping, designing, and governing secure IT solutions across razorblues client base. This role combines deep technical expertise with commercial awareness and excellent customer engagement skills. Youll work closely with the Solution Architect team, Security, and Consulting teams to ensure all proposed solutions are secure, compliant, and aligned … Windows Server, Microsoft 365, and next-generation firewalls, alongside a strong understanding of modern security frameworks and threat landscapes. Youll be comfortable switching between customer meetings, technical design sessions, and hands-on engineering work when required. A qualification recognised by IASME to certify Cyber Essentials Plus will be required ...

from the crowd by offering intelligent but simple products that work perfectly first-time, without fuss or incomprehensible jargon, and for any help our customer service is the best in the industry" Our aim is to deliver simplified & customer delighting Wi-Fi products and a more digital … customer & employee experience. This is enabled by a technology platform that leverages data to drive innovation, decision-making, and automation, ultimately providing a more cost-efficient service for our customers. Role: The role has been created to service the Increasing business demand to deliver value through leveraging ...

from the crowd by offering intelligent but simple products that work perfectly first-time, without fuss or incomprehensible jargon, and for any help our customer service is the best in the industry" Our aim is to deliver simplified & customer delighting Wi-Fi products and a more digital … customer & employee experience. This is enabled by a technology platform that leverages data to drive innovation, decision-making, and automation, ultimately providing a more cost-efficient service for our customers. Role: The role has been created to service the Increasing business demand to deliver value through leveraging ...

implementation projects that meet scope, budget, and time targets Producing clear, professional documentation to support both clients and internal teams Managing effective handovers to Service Delivery to ensure a seamless transition Implementing new technologies that add real value to client environments Project Planning (20%) Scoping and Planning successful projects … deliver five star solutions that keep our clients happy is a must! This role involves some evening and weekend work when projects or customer requirements call for it. We plan these sessions in advance wherever possible, and they form a standard part of the role. Youll need ...

implementation projects that meet scope, budget, and time targets Producing clear, professional documentation to support both clients and internal teams Managing effective handovers to Service Delivery to ensure a seamless transition Implementing new technologies that add real value to client environments Project Planning (20%) Scoping and Planning successful projects … deliver five star solutions that keep our clients happy is a must! This role involves some evening and weekend work when projects or customer requirements call for it. We plan these sessions in advance wherever possible, and they form a standard part of the role. Youll need ...

from the crowd by offering intelligent but simple products that work perfectly first-time, without fuss or incomprehensible jargon, and for any help our customer service is the best in the industry" Our aim is to deliver simplified & customer delighting Wi-Fi products and a more digital … customer & employee experience. This is enabled by a technology platform that leverages data to drive innovation, decision-making, and automation, ultimately providing a more cost-efficient service for our customers. Role: The business demands for data science and AI products have Increased leading to a natural expansion ...

from the crowd by offering intelligent but simple products that work perfectly first-time, without fuss or incomprehensible jargon, and for any help our customer service is the best in the industry" Our aim is to deliver simplified & customer delighting Wi-Fi products and a more digital … customer & employee experience. This is enabled by a technology platform that leverages data to drive innovation, decision-making, and automation, ultimately providing a more cost-efficient service for our customers. Role: The business demands for data science and AI products have Increased leading to a natural expansion ...

from the crowd by offering intelligent but simple products that work perfectly first-time, without fuss or incomprehensible jargon, and for any help our customer service is the best in the industry” Our aim is to deliver simplified & customer delighting Wi-Fi products and a more digital … customer & employee experience. This is enabled by a technology platform that leverages data to drive innovation, decision-making, and automation, ultimately providing a more cost-efficient service for our customers. Role: The business demands for data science products have Increased leading to a natural expansion of the teams. ...

providing expert-level technical support for complex telecommunications issues, performing advanced diagnostics, and collaborating with other support teams to ensure the highest levels of service reliability and performance. This role requires deep technical knowledge, strong problem-solving skills, and the ability to lead critical projects. Key Responsibilities Technical Support … document the lifecycle of critical incidents from initial report to resolution, including post-incident reviews. Develop and maintain incident response procedures and protocols. Customer Service Provide expert advice and support to customers and internal teams on telecommunications matters, including training. Ensure timely and effective communication with stakeholders regarding ...

Looking For Personal Attributes Confident communicator with the ability to engage with customers at all levels. Positive, self-motivated attitude with strong customer service values. A proactive team player who can also work independently when required. Strong organisational skills and excellent attention to detail. Effective troubleshooting ability … hours work may be required due to the nature of project deployments. A full UK driving licence is essential due to travel between customer sites. ...

from the crowd by offering intelligent but simple products that work perfectly first-time, without fuss or incomprehensible jargon, and for any help our customer service is the best in the industry" Our aim is to deliver simplified & customer delighting Wi-Fi products and a more digital … customer & employee experience. This is enabled by a technology platform that leverages data to drive innovation, decision-making, and automation, ultimately providing a more cost-efficient service for our customers. Role: To role has been created to service the Increasing business demand to deliver value through leveraging ...

from the crowd by offering intelligent but simple products that work perfectly first-time, without fuss or incomprehensible jargon, and for any help our customer service is the best in the industry" Our aim is to deliver simplified & customer delighting Wi-Fi products and a more digital … customer & employee experience. This is enabled by a technology platform that leverages data to drive innovation, decision-making, and automation, ultimately providing a more cost-efficient service for our customers. Role: To role has been created to service the Increasing business demand to deliver value through leveraging ...

clients happy, productive, and secure. You’ll handle a mix of remote support, troubleshooting, and field engineering — making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles …/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You’ll get a unique blend ...

this is where you start. What You Will Achieve (Key Responsibilities) This is a dynamic, high-impact role focused on delivering exceptional quality of service and expertise. Your core mission is to manage technical faults from initial identification right through to resolution. Front-Line Resolution: Be the primary technical … Supplier & Incident Management: Own the end-to-end resolution process, liaising with internal engineering teams and external suppliers to manage faults within contractual SLAs. Customer Communication Champion: Provide proactive, high-quality customer communication, ensuring transparency and satisfaction from the moment a fault is logged until it is happily ...

this is where you start. What You Will Achieve (Key Responsibilities) This is a dynamic, high-impact role focused on delivering exceptional quality of service and expertise. Your core mission is to manage technical faults from initial identification right through to resolution. Front-Line Resolution: Be the primary technical … Supplier & Incident Management: Own the end-to-end resolution process, liaising with internal engineering teams and external suppliers to manage faults within contractual SLAs. Customer Communication Champion: Provide proactive, high-quality customer communication, ensuring transparency and satisfaction from the moment a fault is logged until it is happily ...

occasion, if required. Skills/Technologies: Strong IT support experience in a networked environment. Knowledge of Windows OS, AD, DNS/DHCP, virtualization. Excellent customer service and problem-solving skills. Ability to work independently and manage time effectively. Degree-level IT qualification or equivalent experience required. ...

currently distributed across the US (7), Brazil (3) and the UK (2). They are building the next generation of AI Operators, specifically for customer operations and customer service teams. Their tools execute workflows to a human-level of precision in a fraction of the time. ...

currently distributed across the US (7), Brazil (3) and the UK (2). They are building the next generation of AI Operators, specifically for customer operations and customer service teams. Their tools execute workflows to a human-level of precision in a fraction of the time. ...

currently distributed across the US (7), Brazil (3) and the UK (2). They are building the next generation of AI Operators, specifically for customer operations and customer service teams. Their tools execute workflows to a human-level of precision in a fraction of the time. ...

currently distributed across the US (7), Brazil (3) and the UK (2). They are building the next generation of AI Operators, specifically for customer operations and customer service teams. Their tools execute workflows to a human-level of precision in a fraction of the time. ...