226 to 250 of 463 Customer Service Jobs in the North of England

part of the larger Tata Chemicals Group network, transforming and modernising to support a multi-site manufacturing business. We are looking for a highly customer-focused IT Support & Network Analyst to become a key member of our small IT team. If you are looking for a hands-on role … face-to-face, telephone, and remote support to employees at all levels. Explain technical issues in a clear and non-technical manner. Ensure excellent customer service and positive user experiences. Infrastructure & Network Support Support local network infrastructure, including switches, wireless networks, connectivity, and associated hardware. Monitor performance ...

network transformation and managed services specialist, helping organisations design, implement and manage secure connectivity, modern networks, cloud, cyber security and collaboration services. With a customer-centric ethos, we support complex multi-site environments and keep businesses secure, connected and performing at their best. Were also committed to responsible, sustainable … bright, well-organised Sales Support Executive to join our growing sales team. Youll sit at the centre of the sales process, turning customer requirements into accurate quotes and orders, and keeping customers informed from quote through to delivery. Working closely with our account managers, key distributors, pre-sales ...

Knowledge & Expertise What We’re Looking For: Basic understanding of IT infrastructure components including networks, servers, operating systems, and cloud services. Familiarity with IT service management principles (ITIL) and incident/problem/change management processes. Ability to troubleshoot common IT issues and elevate complex problems appropriately. Understanding … security principles , data protection, and access management. Experience using IT service desk or ticketing systems (e.g., ServiceNow, Jira, or similar). Basic knowledge of Microsoft 365 environment including Exchange, Teams, SharePoint, and endpoint management. Awareness of hardware support, device configuration, and software deployment processes. Ability to document procedures, incidents ...

develop new skills Communicates well with a variety of people Can work independently and as part of a team Takes pride in providing excellent customer service Has strong attention to detail ...

solving skills, with excellent attention to detail. Strong communication and stakeholder-management skills, with the ability to explain systems and data clearly. A positive customer-service approach and the ability to prioritise competing requirements and meet deadlines. Desirable Experience of using or supporting Workday, including reporting, business processes ...

Engineer On-site | Permanent | Competitive Salary + Benefits Our client is a well-established organisation with a strong focus on technology, operational resilience and customer service. As part of a growing IT function, they are looking for an experienced Cyber Security & Infrastructure Engineer to join their team and play ...

ensuring the business gets the maximum benefit from its systems. The Role A key focus of the role will be Maximo , alongside Oracle Field Service Cloud (OFS). While these platforms are critical to day to day operations, there is currently an opportunity to develop a much more structured … Water sites across the North and South, with the flexibility to adapt training around different teams and users. Key Responsibilities Design and deliver proactive, customer-focused systems training to permanent employees, agency workers and contractors. Develop structured training and induction plans for new starters and managers. Deliver training ...

Stock & CMDB Officer to support the day-to-day operation of their ICT Collections and Drop-Off service. This is a hands-on, customer-facing role responsible for managing ICT equipment, maintaining accurate stock and asset records, and delivering excellent service to staff. … prepare and receive ICT equipment including laptops, mobile phones and peripherals. Support the daily operation of the ICT collections and drop-off room. Handle customer queries, appointments, walk-ins and equipment returns. Receive and record ICT deliveries and stock movements. Carry out stock checks and maintain organised, secure storage ...

summary Working Full time: 37.5 hours per week We are looking for a highly motivated individual to provide a comprehensive Outpatient Reception Service to The Countess of Chester Hospital, as directed by the Assistant Service Manager. Candidates must be flexible to help us achieve a safe, kind … effective service. Main duties of the job Providing a full outpatient reception service to the patients attending hospital. To ensure the accuracy of data on the hospital information system (EPR+) and timely production of statistics and information relating to a patients appointment. To be responsible for requesting and collecting ...

invoices and purchase orders, ordering equipment and supporting wider team projects. A key part of the role will be helping to deliver an excellent customer experience while promoting Places for People services within the local community. This is a part-time position working 33 hours per week … have access to your own vehicle and be able to travel between local services as required. Essential criteria Previous experience in an administrative, housing, customer service or business support role Experience maintaining databases, records management systems and producing reports Strong IT skills, including Microsoft Office applications and data ...

communication skills. Proactive, independent and confident challenging suppliers when required. Understanding business processes in finance, operations, or supply chain. Strong problem-solving ability and customer service mindset. i>Clear and confident communication skills. Desirable Skills: Knowledge of Dynamics 365 and CE modules CE, Power Automate SQL/data … querying, manufacturing, distribution or professional services background. Experience with Power Automate Service Management or ITIL experience Basic SQL or data querying knowledge Background in manufacturing, distribution, or professional services ITIL #J-18808-Ljbffr ...

Title: IT Engineer Location: Newcastle Salary: Up to £35,000 Job Description - We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support … clients, ensuring their IT systems are running smoothly and efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/ ...

3+) years of experience administering and supporting CRM or enterprise database systems, preferably in higher education, advancement, or nonprofit organizations. Experience managing constituent or customer data, system configurations, reporting, and user support. Demonstrated ability to maintain data integrity through data governance, quality control, and record management practices. Strong project … management, analytical, problem‐solving, and organizational skills. Excellent communication and customer service skills, with the ability to explain technical concepts to non‐technical users. Preferred Experience with Blackbaud NXT, Slate, Salesforce, or similar CRM platforms. Familiarity with advancement technologies such as AlumniQ, ThankView/EverTrue, or Colleague. Experience ...

standards, 18th Edition regulations, and Health & Safety requirements Produce accurate technical inspection reports within agreed timescales Provide professional technical advice to clients Maintain high customer service standards Identify potential additional service opportunities Key Responsibilities: You will work across varied sectors including manufacturing, power & utilities, retail, logistics, transport ...

Fenwick Limited in Newcastle is seeking a Service Desk Team Leader to join our IT team onsite, with a hybrid working model. You will lead the day-to-day operation of the IT Service Desk, ensuring high-quality support and excellent customer service for colleagues across … business. You will act as escalation point for complex issues, collaborate with internal IT teams and suppliers, and drive service improvements using performance data to enhance the end-user experience. #J-18808-Ljbffr ...

threat actors both internally and externally. Collaborate with other SOC team members, IT staff, and relevant stakeholders to effectively respond to security incidents. Provide customer service that always exceeds our customers’ expectations. Contribute to the creation and maintenance of security documentation, including incident response playbooks, standard operating procedures … knowledge base articles. Document and conform to processes related to security monitoring procedures. Compilation and review of service focused reporting. Perform other duties as assigned. Skills, Knowledge and Expertise Minimum Requirements Bachelor’s degree in computer science, Information Security, or related field (orequivalent experience). Relevant certifications such ...

running of maintenance and facilities services. The Role As an Estates Support Officer, you will oversee the day-to-day service and Computer Aided Facilities Management (CAFM) repair portal, providing effective administrative support to the Estates and Facilities Management function. You will help ensure reactive and planned maintenance services … control of estate-related utilities and services. Assist with site audits where required. Review contractors' risk assessments and method statements. Provide a high-quality customer service when dealing with telephone, electronic and face-to-face enquiries. Process purchase orders, requisitions, invoices and other financial administration within agreed procedures. ...

engineers to join our expanding team. We deliver industry-leading fire and security solutions across commercial and residential sectors, providing our customers with exceptional service, technical expertise, and peace of mind. As part of our continued growth, we are looking for engineers who take pride in their workmanship, enjoy … solving technical problems, and are committed to delivering first-class customer service. At AKD, we invest heavily in our people through ongoing manufacturer and industry training, ensuring our engineers remain up to date with the latest technologies, standards, and regulations. The Role You will be responsible for the installation ...

West OPS CMHT admin support a number of clinical and medical staff who deliver mental health care and treatment within the community. The service is looking to recruit a secretarial staff member into their service. Working within this role, you will provide comprehensive secretarial support for the clinical teams. … will be required to have a strong and professional work ethic, have excellent communication, organisational, and customer service skills, and be able to multi-task to a high level. There is an expectation that you will be highly IT literate. Previous experience of audio typing and minute taking ...

student engagement platform. Provide front office administrative support, including managing the main phone line, responding to email and in‐person inquiries, and delivering excellent customer service to the campus community. Schedule and maintain calendars for the Assistant Dean of Students and professional staff using Microsoft Outlook. Coordinate departmental … training and experience required): Required: Valid state driver’s license. High School diploma or equivalent. Two (2+) years of administrative support experience in a service‐oriented environment. An equivalent combination of experience and education may be considered that provides the necessary skills and knowledge. Proficiency in most Microsoft applications ...

Hours 35 hours per week Closing Date Sat, 19 Sept 2026 The Customer Engagement Platform (CEP) is one of Skipton’s most strategically important technology platforms. It underpins how colleagues understand member needs, deliver personalised support, manage cases and workflows, and automate processes across the Society. As our Senior … quickly, and provide consistent, human‐centred exp eriences across every channel. CEP plays a foundational role in Skipton’s modern mutual vision, supporting intelligent customer service, omni‐channel engagement, operational efficiency, and insight‐led decision‐making. Your leadership will bring together Dynamics 365, Power Apps, Power Automate ...

Information Communications Technician qualification , combining practical workplace experience with structured learning. Key Responsibilities: Provide first-line IT support to users via phone, email, and service desk systems. Diagnose and troubleshoot hardware, software, printer, and connectivity issues. Set up and configure laptops, desktops, mobile devices, and other IT equipment. Assist … looking for someone who: Has a genuine interest in technology and IT. Enjoys solving problems and learning new skills. Has strong communication and customer service skills. Is organised, reliable, and able to manage their workload effectively. Can work well as part of a team as well as independently. ...

years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. Johnson Controls isseekingan experienced and proactive Site Supervisor with a strong fire … confident leading others but is also technicallyhands‐on, able to carry out maintenance tasks themselves, and committed tomaintainingthe highest standards of safety, compliance, and service delivery. About the Role As the Site Supervisor, you will lead a team ofon‐siteengineers and subcontractors while also completing your own planned ...

enthusiastic and proactive approach is vital as you'll be instrumental in helping drive technical innovation and allowing the company to achieve peak performance. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service … passes and much more! Health Cash Plan Cycle to Work Scheme Network Benefits Employee Assistance Program Enhanced Annual Leave Entitlement (increasing with length of service) Enhanced Maternity, Paternity and Parental Schemes Enhanced Pension Scheme Tech Purchase Scheme Electric Vehicle Salary Sacrifice Scheme Employee referral scheme New business referral scheme ...

annum Full Time | Permanent About the Role We are looking for a proactive and detail-oriented Quality Technician - Food Compliance & Customer Relations Specialist to join our Quality team. This is an exciting opportunity for an individual with quality assurance experience within a manufacturing environment to support the maintenance … Quality Management Systems and ensure ongoing compliance with food safety, hygiene and industry standards. You will play a key role in supporting customer satisfaction, managing food compliance activities, conducting audits, investigating complaints and driving continuous improvement across our North East operations. Key Responsibilities Support the maintenance ...