276 to 300 of 656 Customer Service Jobs in the North of England

Sales Account Manager, Pathology Laboratory Diagnostics An account management role selling pathology laboratory diagnostics and consumables to the medical and laboratory sectors Managing key customer accounts and developing strong customer relationships Identifying new business opportunities, ultimately looking to exceed area sales targets Extending the customer base by … research sectors Offers 'best in class' solutions across their range of products and systems At the core of their business lie product innovation, excellent customer service and good people. This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment More ❯

CMO) and Contracting and Managed Care Officer (CMCO) to track medical management, quality management, and patient and provider grievances, and assist in delivering superior customer service. Works with the CMCO and CMO to implement and manage effective utilization management processes that result in lower costs, efficient utilization of services … are at risk of poor health outcomes Work with the clinical leadership to develop care plans for member cohorts Track utilization management and identify service area gaps for improvement Review treatment plans as assigned by the CMO to ensure necessity and appropriateness for the members Work with the CMCO … other documents. Must be able to independently plan, organize, prioritize, schedule, coordinate, and make decisions related to assigned responsibilities. Must have a very strong customer service orientation, positive attitude, and be highly self-motivated, directed, and change oriented. The pay range for this Exempt position starts at More ❯

Newcastle. They are looking for someone who can handle escalated support requests, manage client IT systems, and contribute to project work. Whilst ensuring exceptional customer support and SLA obligations are met. Responsibilities: Provide technical support and maintain clients' IT assets and systems. Deliver excellent customer service from More ❯

known UK tech and telecoms client of ours is looking for a 1st Line Support Engineer to be the first point of contact for customer issues. You’ll be taking calls, logging tickets, and solving common IT problems – everything from password resets and printer issues to basic Office … network support. You’ll be working in a structured team with proper tools and processes (ConnectWise, remote monitoring, SLAs). It’s a busy, customer-facing job with 20+ tickets a day and clear escalation routes when needed. Ideal experience: 1 years in a helpdesk, service desk or … Good knowledge of Windows 10/11, Office 365 and Active Directory Confident handling printers, desktops, basic networking (TCP/IP) Strong communication and customer service skills Ability to multitask and work to SLAs Desirable: Experience with ticketing systems (ConnectWise/ServiceNow ideal) SharePoint, Intune, or Wi-Fi More ❯

Our Manchster based client is looking for an IT Service Desk Analyst to join their team to critical support by telephone, in-person support desk and through their digital platform. They are a close-knit team that support and learn from each other. Please note this role requires you … to be on site 5 days per week in Manchester. As a Service Desk Analyst, you will be handling your own queue of customer calls and tickets. With guidance and support from the rest of the team, you will be making decisions about how to best resolve issues … telephone calls as well as working on the In-Person IT Support Desk and dealing with self-logged tickets. Skills Required: Must have strong customer service skills Like talking to people, listening with empathy and taking the time to get at the heart of what might be the More ❯

and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit . IGT has an exciting opportunity for a data privacy … judgment. • Ability to understand the complex landscape of privacy laws and regulations and translate them into practical, business-oriented advice. • Excellent communication skills including customer service, problem resolution, and effectively communicating with all levels of employees within the scope of responsibility. • Outstanding organizational skills to prioritize multiple projects More ❯

Net Talent have partnered with a well-known IT Managed Service Provider in Edinburgh who are looking for 1st Line Support Engineers to join their growing team. This is a great opportunity for someone who has a solid foundation in IT support, some commercial experience in a customer … IT support role, who is looking to further develop and progress their career. You will be responsible for providing front line support, giving excellent customer service and working closely with internal teams to ensure smooth running of operations and customer satisfaction. Experience Provide first-line technical support More ❯

Role General administration duties Building good working relationships with both internal and external customers Developing detailed industry knowledge and interpreting industry requirements Providing excellent customer service Providing professional, knowledgeable, and courteous responses to customer queries Responsible for helping to build excellent customer relationships Understanding the importance More ❯

Receivable Team Leader, the individual will work closely with a team of 7 AR Clerks and Cashiers to ensure the best internal and external service is given by the HSS FCCS function The impact you'll have: The main purpose of the role of the Payments Administrator is to … Accounts and Rimilia Responding to internal and external queries What you'll bring: Minimum 2 years’ experience in an Accounts Receivable team or Shared Service function Experienced Accounts Receivable Admin managing multi accounts and multi-disciplined functions Experience working in a high-volume transactional department Proficient in Excel and … other MS office applications is essential Strong analytical & IT skills and confident in problem solving Excellent customer service maintaining active communication both within your team and other departments Ability to work on own initiative Focussed: commits to challenging goals and delivers consistently Self-starter, who relishes challenges and More ❯

Receivable Team Leader, the individual will work closely with a team of 7 AR Clerks and Cashiers to ensure the best internal and external service is given by the HSS FCCS function The impact you'll have: The main purpose of the role of the Payments Administrator is to … Accounts and Rimilia Responding to internal and external queries What you'll bring: Minimum 2 years’ experience in an Accounts Receivable team or Shared Service function Experienced Accounts Receivable Admin managing multi accounts and multi-disciplined functions Experience working in a high-volume transactional department Proficient in Excel and … other MS office applications is essential Strong analytical & IT skills and confident in problem solving Excellent customer service maintaining active communication both within your team and other departments Ability to work on own initiative Focussed: commits to challenging goals and delivers consistently Self-starter, who relishes challenges and More ❯

Receivable Team Leader, the individual will work closely with a team of 7 AR Clerks and Cashiers to ensure the best internal and external service is given by the HSS FCCS function The impact you'll have: The main purpose of the role of the Payments Administrator is to … Accounts and Rimilia Responding to internal and external queries What you'll bring: Minimum 2 years’ experience in an Accounts Receivable team or Shared Service function Experienced Accounts Receivable Admin managing multi accounts and multi-disciplined functions Experience working in a high-volume transactional department Proficient in Excel and … other MS office applications is essential Strong analytical & IT skills and confident in problem solving Excellent customer service maintaining active communication both within your team and other departments Ability to work on own initiative Focussed: commits to challenging goals and delivers consistently Self-starter, who relishes challenges and More ❯

information for analysis and decision making, statistical data, and other employee-related reports as required. Create standard and ad-hoc reports working with the customer to analyze data requests to determine details (fields/filters) of information being requested, and what information can be provided or may need additional … system/programs used within HR. Approve and facilitate HR transactions through the use and expansion of automated workflows and the utilization of self-service for transactions by employees and managers. Analyze university's needs and work with Human Resource management, vendors and/or programmers to design system … scope requirements of the assignment. Assist with system testing (from CRP through parallel testing), document issues and follow-through to resolution. Recommend process/customer service improvements and innovative solutions. Escalate HRIS processing and integration issues to the University's Client Experience Team for specialized resolution and quality More ❯

profits within our Vendor Solutions, working alongside sales teams and customers to create, win, and optimize sales opportunities. You'll take ownership of various customer-facing opportunities, including upsell, expansion, and renewal engagements, across all customer segments: mid-market, corporate, enterprise, public sector, and channel. Regular interaction with … and Cross Sell/Upsell (including bi-annual tech update meetings with clients). Support Account Managers, Specialists, and the vendor in new business customer opportunities. Sell Bytes back into the vendor, building relationships and identifying customer opportunities through the vendor. Review and report on deal registrations for … data to inform future activity. Undertake and review loss analysis data. Review whitespace data and present insights to sales teams and Specialists to drive customer engagement. Compile, distribute, and monitor propensity data analysis. Manage renewals proactively-engaging directly with customers and Account Managers, collaborating with the Specialist team if More ❯

the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯

to organically grow future leaders. Key Responsibilities Engage with new and existing clients to build strong business relationships Provide quotes, process orders, and manage customer accounts efficiently Collaborate with senior sales professionals to learn best practices and gain hands-on experience Handle customer enquiries while maintaining a high … level of service and satisfaction Assist in identifying new sales opportunities and support overall business growth Maintain accurate records of customer interactions and sales activity Key Skills & Experience Previous sales experience is desirable but not essential Experience in an office-based environment, customer service, or administration More ❯

individuals who wish to work in a modern professional services business that invests in training, technology, quality of life for employees and quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues … does Knights offer? You will be part of a One Team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment. You can help change the way we all think about and deliver the future of … such as Microsoft Office, Windows, Active Directory, networks and ticketing systems such as Manage Engine is advantageous. You will have a strong commitment to customer service and to providing a friendly and helpful IT help desk experience for colleagues. You possess excellent communication skills both verbally and via More ❯

individuals who wish to work in a modern professional services business that invests in training, technology, quality of life for employees and quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues … does Knights offer? You will be part of a One Team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment. You can help change the way we all think about and deliver the future of … such as Microsoft Office, Windows, Active Directory, networks and ticketing systems such as Manage Engine is advantageous. You will have a strong commitment to customer service and to providing a friendly and helpful IT help desk experience for colleagues. You possess excellent communication skills both verbally and via More ❯

individuals who wish to work in a modern professional services business that invests in training, technology, quality of life for employees and quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues … does Knights offer? You will be part of a One Team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment. You can help change the way we all think about and deliver the future of … such as Microsoft Office, Windows, Active Directory, networks and ticketing systems such as Manage Engine is advantageous. You will have a strong commitment to customer service and to providing a friendly and helpful IT help desk experience for colleagues. You possess excellent communication skills both verbally and via More ❯

looking for an Infrastructure Services Analyst to join our team and help deliver comprehensive 3rd line support services, including patching, monitoring, and maintenance of customer IT infrastructure. What will you be doing? Provide 3rd line support to customers, resolving complex technical issues related to their IT infrastructure. Perform regular … with technologies including the Microsoft stack, VMware, firewall vendors, storage vendors, backup vendors, and networking equipment. Utilize ITSM tools to log, track, and manage customer tickets, ensuring accurate documentation and timely updates. Maintain high levels of incident ownership through the incident lifecycle to a satisfactory customer resolution. Why … you should apply? At Phoenix, our philosophy is simple - we aim to be the UK's leading IT solution and managed service provider and that means we recognise that it's our people who are the heart of everything we do. We do this by providing the encouragement, support More ❯

of Technology Operation will be key to ensuring our hub support can serve the business and will be responsible for the performance of the service desk, ensuring we are meeting the business need and achieving core targets and KPI's. You will drive continuous improvement and work closely with … align to their needs. Job Title: Head of Technology Support Working hours: 40 What You'll Be Doing: Oversee the digital and core IT Service desk and system management (maintenance, support, small change, system administration including 1st & 2nd line support and IT Field engineering teams). Analyse the performance … of Service Desk activities to identify any problem areas. Manage and coordinate the escalation of urgent and complicated support issues to the correct IT teams. Establish new and report on existing progress reports and performance metrics to measure IT effectiveness and productivity. Provide first call support for user or More ❯

Key Responsibilities: User Support & Service Delivery Act as 2nd/3rd line onsite support for end-users, assisting the Global Service Desk Track and resolve tickets (incidents, requests, and tasks) Maintain and improve IT knowledge base and documentation Deliver high-quality support with a customer-first mindset … Network infrastructure and VoIP systems Mobile device and telephony management ITIL framework and CMDB practices Experience in a global organization preferred Excellent communication and customer service mindset Fluent in English Willingness to travel frequently More ❯

Key Responsibilities: User Support & Service Delivery Act as 2nd/3rd line onsite support for end-users, assisting the Global Service Desk Track and resolve tickets (incidents, requests, and tasks) Maintain and improve IT knowledge base and documentation Deliver high-quality support with a customer-first mindset … Network infrastructure and VoIP systems Mobile device and telephony management ITIL framework and CMDB practices Experience in a global organization preferred Excellent communication and customer service mindset Fluent in English Willingness to travel frequently More ❯

with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company ABOUT THE CLIENT: Our client is a nationally recognised provider of managed IT services, specialising in delivering high-quality connectivity and … environments and Active Directory Hands-on experience with Office 365 and common enterprise applications Understanding of networking fundamentals and associated technologies Excellent communication and customer service skills Ability to work split shifts: 08:00-17:00 and 12:00-21:00, Monday to Friday TO BE CONSIDERED: Please … with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company More ❯

with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company ABOUT THE CLIENT: Our client is a nationally recognised provider of managed IT services, specialising in delivering high-quality connectivity and … environments and Active Directory Hands-on experience with Office 365 and common enterprise applications Understanding of networking fundamentals and associated technologies Excellent communication and customer service skills Ability to work split shifts: 08:00-17:00 and 12:00-21:00, Monday to Friday TO BE CONSIDERED: Please … with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company More ❯

with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company ABOUT THE CLIENT: Our client is a nationally recognised provider of managed IT services, specialising in delivering high-quality connectivity and … environments and Active Directory Hands-on experience with Office 365 and common enterprise applications Understanding of networking fundamentals and associated technologies Excellent communication and customer service skills Ability to work split shifts: 08:00-17:00 and 12:00-21:00, Monday to Friday TO BE CONSIDERED: Please … with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company More ❯