276 to 300 of 642 Customer Service Jobs in the North of England

Doing: Shape the company's data and systems strategy alongside the leadership team. Build and manage dashboards to monitor key business KPIs across commercial, customer service, and operations. Transform raw data from platforms like ERP, WMS, and e-commerce systems into actionable insights that support decision-making. Analyse … monthly sales, pricing, margin, and operational data to identify trends and value opportunities. Partner with Marketing to track campaign ROI, customer lifetime value, and optimise acquisition spend. Support Commercial teams by uncovering upsell/cross-sell opportunities and evaluating pricing/promotional strategies. Forecast demand and support inventory planning More ❯

individuals who wish to work in a modern professional services business that invests in training, technology, quality of life for employees and quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues … does Knights offer? You will be part of a One Team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment. You can help change the way we all think about and deliver the future of … such as Microsoft Office, Windows, Active Directory, networks and ticketing systems such as Manage Engine is advantageous. You will have a strong commitment to customer service and to providing a friendly and helpful IT help desk experience for colleagues. You possess excellent communication skills both verbally and via More ❯

individuals who wish to work in a modern professional services business that invests in training, technology, quality of life for employees and quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues … does Knights offer? You will be part of a One Team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment. You can help change the way we all think about and deliver the future of … such as Microsoft Office, Windows, Active Directory, networks and ticketing systems such as Manage Engine is advantageous. You will have a strong commitment to customer service and to providing a friendly and helpful IT help desk experience for colleagues. You possess excellent communication skills both verbally and via More ❯

individuals who wish to work in a modern professional services business that invests in training, technology, quality of life for employees and quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues … does Knights offer? You will be part of a One Team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment. You can help change the way we all think about and deliver the future of … such as Microsoft Office, Windows, Active Directory, networks and ticketing systems such as Manage Engine is advantageous. You will have a strong commitment to customer service and to providing a friendly and helpful IT help desk experience for colleagues. You possess excellent communication skills both verbally and via More ❯

individuals who wish to work in a modern professional services business that invests in training, technology, quality of life for employees and quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues … does Knights offer? You will be part of a One Team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment. You can help change the way we all think about and deliver the future of … such as Microsoft Office, Windows, Active Directory, networks and ticketing systems such as Manage Engine is advantageous. You will have a strong commitment to customer service and to providing a friendly and helpful IT help desk experience for colleagues. You possess excellent communication skills both verbally and via More ❯

in industry and want a role with real variety, responsibility, and technical depth? This one could be for you. We're hiring a Technical Customer Support Specialist to join a global automation tech company that's serious about its products and customer service. You'll be supporting clients … or automation kit, and guiding them through tweaks, repairs, or replacements. It's a great mix of hands-on problem-solving, tech talk, and customer interaction. You'll be trained, backed by a supportive team, and given real ownership of your work from day one. What You'll Do … to technical enquiries by phone, email, or live chat Support the sales team with product knowledge and cross-selling advice Deal with basic repairs, service requests, and product modifications Provide datasheets, wiring diagrams, ePlan Macros, etc. Log activity in the internal SAP system Handle first-line complaints and goodwill More ❯

in industry and want a role with real variety, responsibility, and technical depth? This one could be for you. We're hiring a Technical Customer Support Specialist to join a global automation tech company that's serious about its products and customer service. You'll be supporting clients … or automation kit, and guiding them through tweaks, repairs, or replacements. It's a great mix of hands-on problem-solving, tech talk, and customer interaction. You'll be trained, backed by a supportive team, and given real ownership of your work from day one. What You'll Do … to technical enquiries by phone, email, or live chat Support the sales team with product knowledge and cross-selling advice Deal with basic repairs, service requests, and product modifications Provide datasheets, wiring diagrams, ePlan Macros, etc. Log activity in the internal SAP system Handle first-line complaints and goodwill More ❯

looking for an Infrastructure Services Analyst to join our team and help deliver comprehensive 3rd line support services, including patching, monitoring, and maintenance of customer IT infrastructure. What will you be doing? Provide 3rd line support to customers, resolving complex technical issues related to their IT infrastructure. Perform regular … with technologies including the Microsoft stack, VMware, firewall vendors, storage vendors, backup vendors, and networking equipment. Utilize ITSM tools to log, track, and manage customer tickets, ensuring accurate documentation and timely updates. Maintain high levels of incident ownership through the incident lifecycle to a satisfactory customer resolution. Why … you should apply? At Phoenix, our philosophy is simple - we aim to be the UK's leading IT solution and managed service provider and that means we recognise that it's our people who are the heart of everything we do. We do this by providing the encouragement, support More ❯

of Technology Operation will be key to ensuring our hub support can serve the business and will be responsible for the performance of the service desk, ensuring we are meeting the business need and achieving core targets and KPI's. You will drive continuous improvement and work closely with … align to their needs. Job Title: Head of Technology Support Working hours: 40 What You'll Be Doing: Oversee the digital and core IT Service desk and system management (maintenance, support, small change, system administration including 1st & 2nd line support and IT Field engineering teams). Analyse the performance … of Service Desk activities to identify any problem areas. Manage and coordinate the escalation of urgent and complicated support issues to the correct IT teams. Establish new and report on existing progress reports and performance metrics to measure IT effectiveness and productivity. Provide first call support for user or More ❯

of technically focused business coordinators to manage bespoke software systems for both internal and external customers in a troubleshooting capacity. This is a technical customer facing role so good presentation and communication skills are a key requisite for this position and would potentially suit someone with extensive 1st or … includes collaboration and opportunity to grow, this also includes a learning and development package to support employees in their own personal development. A strong customer focused and marketing leading business with continued year on year growth across the UK and internationally. Key requirements of the role include: At least … months experience working in a similar IT technical or business support role, including the delivery of exceptional customer service to both internal/external customers over email and telephone communication You will be responsible for client queries such as technical and system issues including any change requests, whilst More ❯

Key Responsibilities: User Support & Service Delivery Act as 2nd/3rd line onsite support for end-users, assisting the Global Service Desk Track and resolve tickets (incidents, requests, and tasks) Maintain and improve IT knowledge base and documentation Deliver high-quality support with a customer-first mindset … Network infrastructure and VoIP systems Mobile device and telephony management ITIL framework and CMDB practices Experience in a global organization preferred Excellent communication and customer service mindset Fluent in English Willingness to travel frequently More ❯

Key Responsibilities: User Support & Service Delivery Act as 2nd/3rd line onsite support for end-users, assisting the Global Service Desk Track and resolve tickets (incidents, requests, and tasks) Maintain and improve IT knowledge base and documentation Deliver high-quality support with a customer-first mindset … Network infrastructure and VoIP systems Mobile device and telephony management ITIL framework and CMDB practices Experience in a global organization preferred Excellent communication and customer service mindset Fluent in English Willingness to travel frequently More ❯

with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company ABOUT THE CLIENT: Our client is a nationally recognised provider of managed IT services, specialising in delivering high-quality connectivity and … environments and Active Directory Hands-on experience with Office 365 and common enterprise applications Understanding of networking fundamentals and associated technologies Excellent communication and customer service skills Ability to work split shifts: 08:00-17:00 and 12:00-21:00, Monday to Friday TO BE CONSIDERED: Please … with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company More ❯

with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company ABOUT THE CLIENT: Our client is a nationally recognised provider of managed IT services, specialising in delivering high-quality connectivity and … environments and Active Directory Hands-on experience with Office 365 and common enterprise applications Understanding of networking fundamentals and associated technologies Excellent communication and customer service skills Ability to work split shifts: 08:00-17:00 and 12:00-21:00, Monday to Friday TO BE CONSIDERED: Please … with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company More ❯

with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company ABOUT THE CLIENT: Our client is a nationally recognised provider of managed IT services, specialising in delivering high-quality connectivity and … environments and Active Directory Hands-on experience with Office 365 and common enterprise applications Understanding of networking fundamentals and associated technologies Excellent communication and customer service skills Ability to work split shifts: 08:00-17:00 and 12:00-21:00, Monday to Friday TO BE CONSIDERED: Please … with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company More ❯

with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company ABOUT THE CLIENT: Our client is a nationally recognised provider of managed IT services, specialising in delivering high-quality connectivity and … environments and Active Directory Hands-on experience with Office 365 and common enterprise applications Understanding of networking fundamentals and associated technologies Excellent communication and customer service skills Ability to work split shifts: 08:00–17:00 and 12:00–21:00, Monday to Friday TO BE CONSIDERED: Please More ❯

with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company ABOUT THE CLIENT: Our client is a nationally recognised provider of managed IT services, specialising in delivering high-quality connectivity and … environments and Active Directory Hands-on experience with Office 365 and common enterprise applications Understanding of networking fundamentals and associated technologies Excellent communication and customer service skills Ability to work split shifts: 08:00–17:00 and 12:00–21:00, Monday to Friday TO BE CONSIDERED: Please More ❯

is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. The Role To support our ambitious growth agenda, Perch Group is expanding its development … team, their enthusiasm, and their passion for the business. Whether you’re looking to gain foundational skills in financial services, have a knack for customer service, or seek to expand your horizons, we likely have the perfect opportunity for you. PLEASE NOTE - As we are financial services company More ❯

is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. The Role To support our ambitious growth agenda, Perch Group is expanding its development … team, their enthusiasm, and their passion for the business. Whether you’re looking to gain foundational skills in financial services, have a knack for customer service, or seek to expand your horizons, we likely have the perfect opportunity for you. PLEASE NOTE - As we are financial services company More ❯

is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. The Role To support our ambitious growth agenda, Perch Group is expanding its development … team, their enthusiasm, and their passion for the business. Whether you’re looking to gain foundational skills in financial services, have a knack for customer service, or seek to expand your horizons, we likely have the perfect opportunity for you. PLEASE NOTE - As we are financial services company More ❯

role resides within an Electronic Engineering environment that has an opportunity to engage with all stakeholders across the business from Projects, Supply Chain, Procurement, Customer Service Support and many more. Benefits of working here: State of the art technology & innovation External learning and development encouraged Light and airy More ❯

role resides within an Electronic Engineering environment that has an opportunity to engage with all stakeholders across the business from Projects, Supply Chain, Procurement, Customer Service Support and many more. Benefits of working here: State of the art technology & innovation External learning and development encouraged Light and airy More ❯

with Ideal heating to recruit a project delivery manager to lead from the front and drive forward with projects and continuous improvement across the service centre side of the business. The role would suit an individual who thrives on making a difference and driving change, salesforce experience would be … an advantage. Position Overview: We are seeking a highly motivated and dynamic Project Delivery Manager to join our service centre operations team. The successful candidate will play a key role in driving improvements across various operational functions, while ensuring seamless project delivery and change management. You will be an … training, data, contracts and compliance. There will also be links with Digital Services and Sales. The ideal candidate will have a background in a service driven organisation. As a Project Delivery Manager, you will be responsible for managing multiple projects simultaneously, ensuring they are delivered on time, within scope More ❯

re a Manchester tech business that's reshaping how people buy cars. Backed by smart tech, sharp minds, and a relentless focus on exceptional service, we're on a mission to make car finance simple, fast, and customer-first. We've got big goals - and the roadmap to … while guiding customers through one of life's biggest purchases - their next car. What makes this role different? Forget the endless cold calls. Every customer you speak to is already pre-qualified. Your focus? Building trust, creating lasting relationships, and driving deals over the line. With a competitive base … platform to manage and streamline each journey Closing deals and celebrating your wins About You What We're Looking For: Experience in sales and customer service A love for targets, performance, and hitting the top of the leaderboard Quick rapport-building skills and a customer-first mindset More ❯

of 2,400 customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft … enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT … make them simple and secure, so end-users can access their business applications wherever they are. FluidOne delivers tailored IT solutions across a broad customer base, structured to meet the specific needs of different market segments. For small and medium-sized businesses (SMBs), FluidOne provides comprehensive IT support through More ❯