376 to 400 of 418 Customer Service Jobs in the North of England

range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5 … for the Market Services performance reporting suite – developing, maintaining and analysing reports to help improve performance Responding to business and management information requests to support the delivery of great service to our customers. You will also provide technical reporting support to the Market Services team Accountabilities & Responsibilities Lead the production and publication of Non-Household performance metrics, providing critical … of specialist contacts across the business which will stand you good stead for your future career. We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick More ❯

Service Desk Analyst - Tier 1 Permanent York - Hybrid working - 2 days a week on site My client is undergoing an exciting IT transformation and as such has a requirement for additional Support in the team. This role is a great opportunity for a recent graduate or someone looking to make their first step within IT support. Full training will … be provided Key skills include: 1st line support experience working in a similar customer facing role. Experience working to and reporting against SLAs Knowledge of Windows 10 and Microsoft Office 2016. Excellent communication skills, at all levels, with technical and non-technical audiences. Provide consistently, excellent levels of customer service. Ability to learn quickly and share knowledge with More ❯

A brilliant opportunity to join a growing team! Our client is a well-established Managed Service Provider based in Rochdale, known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk/Desktop Technician to strengthen their internal support function. You must have … experience of working for an MSP - This is non-negotiable. This is an ideal opportunity for someone with 2+yrs experience who enjoys variety, mentoring junior colleagues & providing outstanding customer service. If you're looking to join a stable & supportive company where your experience will be valued & your ideas welcomed, this could be the ideal next step in your career. … IT support/helpdesk role, within an MSP, with a strong technical knowledge of Windows environments & Office 365 Basic networking understanding (routers, switches, VPNs etc) Excellent communication skills & a customer-focused approach Organised, reliable & proactive Full UK driving licence & transport - Essential & non-negotiable Desirable: Relevant IT certifications (CompTIA, Microsoft, ITIL etc) Previous experience mentoring or training junior team member More ❯

A brilliant opportunity to join a growing team! Our client is a well-established Managed Service Provider based in Rochdale, known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk/Desktop Technician to strengthen their internal support function. You must have … experience of working for an MSP - This is non-negotiable. This is an ideal opportunity for someone with 2+yrs’ experience who enjoys variety, mentoring junior colleagues & providing outstanding customer service. If you're looking to join a stable & supportive company where your experience will be valued & your ideas welcomed, this could be the ideal next step in your career. … IT support/helpdesk role, within an MSP, with a strong technical knowledge of Windows environments & Office 365 Basic networking understanding (routers, switches, VPNs etc) Excellent communication skills & a customer-focused approach Organised, reliable & proactive Full UK driving licence & transport - Essential & non-negotiable Desirable: Relevant IT certifications (CompTIA, Microsoft, ITIL etc) Previous experience mentoring or training junior team member More ❯

Windows Engineer Unique opportunity for a Microsoft/Windows Engineer to join a leading Managed Service Provider to join their established Microsoft Cloud team to provide 2nd Line/3rd line Support to their Private and Public secture clients, primarily Windows Server/On-premise AD, Microsoft 365 and Azure environments. This is a permanent opportunity to grow your … a Managed Services Environment, with a focus on Microsoft technologies (Windows Server/On-premise AD, VMWare, M365, Azure) Strong problem-solving skills and a commitment to excellence in customer service. Excellent communication and project management abilities. Relevant Microsoft certifications are highly desirable. Remote based. Paying up to 38k, depending on experience. + On-call, 1 in 4 (additional More ❯

times pensionable salary A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Buttershaw/Hybrid Working (2 days in the office a week Bradford) Work type: Permanent. 37 hours per … opportunity for a WINEP Regulatory Delivery Lead Advisor to join the Strategy & Regulation team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 …/life balance isnt always easy! Do we sound like your cup of tea? If youve got experience in WINEP Regulatory Delivery and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. If successful for More ❯

Job Description This is a key role in providing essential service plans to our customers and their sites, reacting to various technical faults and planned maintenance of our products. Reporting to the Service Supervisor, in this role you will be part of a National team of Field Service Engineers providing a prompt and effective service to … resolve customer issues as they arise. In this role you will identify faults, repair, test and modify actuators in the field, carry out mechanical and electrical installations of actuators and associated retrofit adaption of components, pedestals and drive shafts and completing accurate and technical site visit reports for each job. This role would suit a determined problem-solver, who More ❯

Head of Service Delivery - Warrington £80,000 - £100,000 Per annum Vehicle/Allowance Main Purpose: Reporting to the MD with ultimate accountability for delivering a transformational service to customers in the delivery of service in accordance with SLA's and KPI's and facilitating that the teams ensure future Company success by delivering exceptional performance. Key … complete delivery of projects to agreed KPI's * Ensure that all policy, procedure and process is effectively mapped, documented & delivers incremental improvements for the business * Identify opportunities to improve service delivery processes, systems, and technologies to enhance efficiency and customer satisfaction * Ensure that all regulatory and accreditation requirements are exceeded and that at least one additional award is … gained for the business each year * Identify and mitigate potential risks associated with service delivery, ensuring business continuity and minimising disruptions * Determine and implement a strategy and practical incremental improvement plans to make award winning level changes to contribute to improved performance with the Company ESG policy and agreed KPI's and SLA's * Ensure that accurate tracking of More ❯

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS Assist the Warrington team with print production & finishing. This position is to be filled by an More ❯

DOE, plus bonus. The Role: We are seeking a dynamic Head of E-commerce Operations/Operations Director to lead ecommerce strategy, drive operational efficiency, and enhance customer experiences within the supply chain. This is an exciting position to really help drive the various teams within the business and increase online sales. The role will be to improvement performance … appliances too. A completely different retail area can also be highly considered so new ideas can be brought into the company. Key Responsibilities: Manage ecommerce operations, fulfilment, logistics, and customer service. Optimise supply chain, inventory, and delivery processes. Ensure a seamless website experience in collaboration with IT and marketing. Expand into marketplaces using systems like Linnworks, connecting with Amazon … will be a new area so anyone that has previously set this up would be really beneficial. New ideas, making decisions based on data and fixing any supply chain, customer issues that may come up to ensure a smoother journey in future Proven ability to scale operations and implement process improvements. Strong leadership, problem-solving, and analytical skills. Why More ❯

times pensionable salary A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Yorkshire Region (Bradford, Leeds, Sheffield, York, Hull) Remote working with regular travel to Yorkshire Water sites and offices … have an exciting opportunity for a Project Engineer ICA to join the Engineering Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 … compliant with all necessary statutory legislation including Health and Safety and Construction Design and management. (CDM) requirements as appropriate, acting as Principal Contractor. Ensure all projects follow a formal customer handover process against the agreed scope. To ensure the creation and modification of assets results in safe, compliant, reliable, affordable assets that are aligned with operational risk. Provide technical More ❯

times pensionable salary A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Yorkshire Region (Bradford, Leeds, Sheffield, York, Hull) Remote working with regular travel to Yorkshire Water sites and offices … have an exciting opportunity for a Project Engineer ICA to join the Engineering Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 … compliant with all necessary statutory legislation including Health and Safety and Construction Design and management. (CDM) requirements as appropriate, acting as Principal Contractor. Ensure all projects follow a formal customer handover process against the agreed scope. To ensure the creation and modification of assets results in safe, compliant, reliable, affordable assets that are aligned with operational risk. Provide technical More ❯

As an apprentice, youll support the IT team with day-to-day tasks, help troubleshoot technical issues, assist with projects and system upgrades, and learn how to provide excellent customer serviceall while gaining valuable hands-on experience. This is more than just an apprenticeshipits a chance to join a thriving company that values growth, innovation, and people. If youre … IT team with day-to-day tasks and troubleshooting technical issues. Log, track, and update IT support requests and incidents accurately. Learn to resolve technical problems while delivering excellent customer service. Assist with small-scale IT projects and system upgrades. Help ensure compliance with technology policies and data protection regulations, including GDPR. Full training and support will be provided … 722.00 - £18,000 Per annum 24 days holiday plus bank holidays (32 total). Private medical insurance Bonus scheme Refer a friend scheme Extra holidays for length of service Monthly leave incentive Onsite parking Casual dress code This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, well support More ❯

to close sales and ensure the business's ongoing success. By continually developing the sales team, they will expand their knowledge of their business area and consistently deliver exceptional customer service. The successful BDM Manager (Closing Manager) will: Thrive to deliver all company targets set by the business. Provide the Head of Sales with performance updates highlighting any challenges … systems. Strong organisational and time management skills. Expert user of salesforce & Microsoft packages. Benefits Competitive basic salary, plus monthly company and personal performance bonus. Enhanced holiday package, increasing with service and paid birthday leave. On site gym, discounted membership and treatments. Health Shield and EAP assess, with private health cover (after 5 years). Group life insurance. Various hospitality More ❯

to close sales and ensure the business's ongoing success. By continually developing the sales team, they will expand their knowledge of their business area and consistently deliver exceptional customer service. The successful BDM Manager (Closing Manager) will: Thrive to deliver all company targets set by the business. Provide the Head of Sales with performance updates highlighting any challenges … systems. Strong organisational and time management skills. Expert user of salesforce & Microsoft packages. Benefits Competitive basic salary, plus monthly company and personal performance bonus. Enhanced holiday package, increasing with service and paid birthday leave. On site gym, discounted membership and treatments. Health Shield and EAP assess, with private health cover (after 5 years). Group life insurance. Various hospitality More ❯

Yorkshire, and the North East. Supplying over 20,000 products, from building materials to plumbing, timber and roofing, the company is known for reliable prices, expert advice, and excellent customer service. With a strong local presence supported by a central hub in Middlesbrough, JT Atkinson combines heritage and community focus with the scale to deliver for trade and retail … We expect all employees to adopt the following list at all times Positive ‘can do’ attitude. Willing to go the extra mile. Excellent communication skills and fully focussed on customer service. Professional attitude at all times. Clear focus on high quality and business profit. Great team player. Positive and adaptable to new opportunities. Play an active role in health More ❯

Location: Newcastle |Permanent Are you an experienced team leader who thrives in a fast-paced, people-first environment? Do you have a passion for driving performance while keeping the customer experience front and centre? If so, this could be your next role. Working for a tech business that is changing the way people manage their household billsby bundling them … driving both performance and process improvements. Youll spend roughly 70% of your time focused on leadership and 30% managing your own workloadcovering everything from utility registrations to frontline customer service. What you'll be doing: Leading your team to deliver exceptional service across both B2B and B2C customer bases Managing daily performance, KPIs, and task allocation Coaching … drive results Collaborating with stakeholders across departments to support business growth Creating training documents and maintaining CRM records to a high standard Providing frontline support for escalated queries and customer challenges About you: Previous experience in a team leader or supervisory role Excellent communicator with strong written and verbal skills Confident decision-maker who thrives on accountability Highly organised More ❯

Role: Senior IT Field Delivery Engineer Location: Field-based covering different areas (Dundee and surrounding areas, Perth and nearby locations, Inchture & Abernyte) Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide … required for this role. Key responsibilities: Will be required to undertake advanced diagnostics, repair, and replace PCs, Laptops, Printers, Servers, relevant network support, retail equipment, and associated peripherals. Complete customer rebuilds and configuration to desk. Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or unplanned absence. Achieve … role. Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real-time and gain a full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time and reflect actual work done in real More ❯

If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. An initial term of up to 18 months is on offer but comes with the potential for extended service as part of the implementation project and … ongoing service improvement. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring More ❯

Sales Support Account Manager to join a leading B2B technology and electrical solutions provider. You will be responsible for the day-to-day management of client accounts, providing exceptional service and proactive support to maximize sales opportunities and maintain strong, long-term relationships. Key Responsibilities Serve as the primary point of contact for allocated accounts. Build and maintain strong … long-term relationships with key contacts. Manage incoming orders, queries, and service requests efficiently and professionally. Identify and prospect potential new customers. Work collaboratively with the wider sales team to develop new business opportunities, while also having the ability to prospect independently. Generate and distribute B2B CRM-based reports for sales performance and pipeline tracking. What We’re Looking … For Proven experience in account management, sales support, or customer service. Strong organisational and administrative skills. Excellent communication skills, both written and verbal. Competent in Microsoft Office. Ability to manage multiple priorities in a fast-paced environment. More ❯

extra wellness day! A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Buttershaw/Hybrid Working (1-2 days in the office a week Bradford) Work type: Permanent. 37 hours … We have an exciting opportunity for an Enterprise Architect to join the TECH Function at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 … work/life balance isnt always easy! Do we sound like your cup of tea? If youve got experience in Enterprise Architecture and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. If successful for More ❯

equipment from our base in Huddersfield, West Yorkshire. With more than 60 experienced professionals in our team, we take pride in combining technical expertise with a genuine commitment to customer service. What makes AUS different is our people. Weve built our reputation by listening to our customers and empowering our employees to deliver innovative solutions, whether its providing the … or equivalent experience. Strong technical foundation in networking, server administration, and IT infrastructure. Proven troubleshooting skills across hardware, software, and network systems. Excellent communication and interpersonal skills with a customer-focused mindset. Ability to work independently and as part of a global team. Professional IT qualifications (e.g., Microsoft, Cisco, ITIL) are desirable. More ❯

The Role Whether it’s a nurse in Shanghai or a mental health specialist in Plymouth, our Service Analysts provide exceptional support to our users across the world. We pride ourselves on providing great customer service. In this role, you will be helping healthcare professionals to give the best care to their patients. In the NHS alone our … work closely with NHS and government leaders to help improve patient care. You will also play a key role in managing the launch of innovative products and solving complex customer issues. No experience is required to join our Service Analyst team and your career will progress rapidly in this role. Our Service Analysts are frequently involved in More ❯

UK, South Africa, and the Middle East. Our document management solutions are trusted across finance, insurance, healthcare, accountancy, and more. We pride ourselves on high-quality products and excellent customer service. About the role: We're looking for an adaptable Account Executive to join our small, ambitious team. You'll be involved in the day-to-day running of … and delivering training. You'll also help drive growth through marketing, social media, sales, and related administration. Key Responsibilities: Handle incoming client enquiries and manage the commercial side of customer projects Build and maintain strong client relationships Deliver product training and support to ensure customers get the most from our software Assist with marketing campaigns and trade events Conduct … potential. If you feel you could be an asset to our team then please click the APPLY button to send your CV and cover letter. Candidates with experience of: Customer Success Executive, Project Coordinator, Client Services, Client Services Executive, Sales Executive, Sales Person, Sales Account Manager, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New More ❯

UK, South Africa, and the Middle East. Our document management solutions are trusted across finance, insurance, healthcare, accountancy, and more. We pride ourselves on high-quality products and excellent customer service. About the role: We're looking for an adaptable Account Executive to join our small, ambitious team. You'll be involved in the day-to-day running of … and delivering training. You'll also help drive growth through marketing, social media, sales, and related administration. Key Responsibilities: Handle incoming client enquiries and manage the commercial side of customer projects Build and maintain strong client relationships Deliver product training and support to ensure customers get the most from our software Assist with marketing campaigns and trade events Conduct … potential. If you feel you could be an asset to our team then please click the APPLY button to send your CV and cover letter. Candidates with experience of: Customer Success Executive, Project Coordinator, Client Services, Client Services Executive, Sales Executive, Sales Person, Sales Account Manager, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New More ❯