1 to 25 of 59 Customer Service Jobs in Scotland

Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini … this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

Customer Service Advisor - Out of Hours Salary: £12.60 per hour (Living Wage Employer) Shift Uplift: £415 per month Location: Capgemini, Inverness or Nairn Hours: Night shifts are 1800 - 0700 and Day shifts are 0700 - 1800 Typical shift pattern is a 3-week rotation: Week 1: Mon - Off, Tues … Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line ...

Customer Service Advisor Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. - Out of Hours Salary: £12.60 per hour (Living Wage Employer) Shift Uplift: £415 per month Location: Capgemini, Inverness or Nairn Hours: Night shifts … Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line ...

Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals … play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!! Position Overview As Director of Service Delivery, the ideal candidate will be responsible for leading our technical support management and engineering teams in providing excellent customer service ...

Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). £100,000-£110,000 Base Salary + Company Benefits. … handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, you'll work across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure services, helping organisations to unlock the full value of their investment in Microsoft technologies. ...

Service Desk Analyst THIS ROLE IS WORKING FROM HOME, BUT MUST BE IN COMMUTABLE DISTANCE FOR LIVINGSTON FOR 1 X MONTHLY MEETINGS Role involves oncall and supporting a 24x7x365 support service Excellent career opportunities for someone who wants to build their career in IT. THE COMPANY … They support customers in the commercial, public, and retail sectors across the UK. THE ROLE: You will be working as part of a UK service desk providing 1st line support for external customers with iT issues. You will provide a 1st fix, or escalate to 2nd/3rd line ...

personal accountability. Experience: You have a proven track record of exceeding quota in SaaS solution sales. The Role: Drive growth within our existing customer base in the Mid Market segment (300-1000 employees) Focus on expansion, upsell and cross-sell opportunities rather than net new business Build and deepen … adoption Partner with customers to: Understand evolving business goals, timelines, and success metrics Ensure ClickUp continues to deliver value as needs change Analyze customer usage data to: Identify trends and expansion signals Proactively address areas of risk and surface new opportunities Identify and engage new teams, departments, or business ...

personal accountability. Experience: You have a proven track record of exceeding quota in SaaS solution sales. The Role: Drive growth within our existing customer base in the Mid Market segment (300-1000 employees) Focus on expansion, upsell and cross-sell opportunities rather than net new business Build and deepen … adoption Partner with customers to: Understand evolving business goals, timelines, and success metrics Ensure ClickUp continues to deliver value as needs change Analyze customer usage data to: Identify trends and expansion signals Proactively address areas of risk and surface new opportunities Identify and engage new teams, departments, or business ...

responsible for delivering application support across our rapidly growing business. You'll be an adaptable team player with the skills to deliver remote and customer-facing support for our constantly expanding customer base and new applications, delivering technical and administrative services to support and maintain live applications. Knowledge … analysing issues for effective resolution. Knowledge management This role includes writing and updating technical documentation to support knowledge sharing within the support team. Customer service support Given the strong focus on service delivery, customer satisfaction and mentoring first-line support are vital to this role. Configuration ...

Customer Service Advisor - Out of Hours Salary: £12.60 per hour (Living Wage Employer) Shift Uplift: £415 per month Location: Capgemini, Inverness or Nairn Hours: Night shifts are 1800 - 0700 and Day shifts are 0700 - 1800 Typical shift pattern is a 3-week rotation: Week 1: Mon - Off, Tues ...

structures during construction and refurbishment. Our goal is to disrupt an established market and grow our business, by introducing innovative products and providing service excellence through a dedicated division. We need an experienced sales professional to join us in driving and developing this exciting area of the business forward. … construction, you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to identify new projects and customers and gain new skills ...

Customer Service Advisor - Out of Hours Salary: £12.60 per hour (Living Wage Employer) Shift Uplift: £415 per month For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. Location: Capgemini, Inverness or Nairn Hours: Night shifts ...

corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels Utilize the BLK ticket management system to record, update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations … procedures for logging, reporting, and statistically monitoring desktop operations Write technical support and client documentation in form of Knowledgebase articles Meet or exceed expected customer service levels Requirement's: Excellent proven track record supporting clients in a financial environment Excellent proven customer service based approach Proven ...

Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home … Genesys & Active OPS or other WFM tools. Planning and scheduling activities (training/coaching etc.,) and absences (Holidays/Flex etc.,) to maintain consistent service level delivery across the day at the same time as meeting the operational requirements of the departments. Recommending overall allocation of off phone activity ...

Here at Chubb Fire & Security we're looking to add a Field Service Engineer to join ourLarge Project Team based across Scotland. Ideally based out of Glasgow this is a key role for us, working on prestigious sites across the region within Security Systems. About Us, Our Culture & What … wide variety discounts Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Goals and Objectives: To provide first line service and routine maintenance activities and support to all the company & third party products in use, throughout the region. Responsibilities: To repair, maintain and service ...

Title: Service Desk Consultant - Level 2 Location: Glasgow Salary: Up to £40k + Bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes … premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement ...

Title: Service Desk Consultant - Level 2 Location: Glasgow Salary: Up to £40k + Bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes … premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement ...

Service Desk Analyst Location: On-site Morden Duration: 3-6 months Rate: Up to £200 per day (Umbrella) We are seeking multiple IT Service Desk Analyst to provide 1st/2nd line support in Morden. This is an excellent opportunity to contribute to a high-profile rollout, working … part of a dedicated IT support team. Key Responsibilities: Provide high-quality customer support via phone and face-to-face. Act as a first point of contact for IT incidents and service requests Diagnose, troubleshoot, and resolve hardware and software issues. Support users working both remotely ...

Business Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you’ll be doing: Identify business requirements for change through consultation with business stakeholders. Analyse existing business operations to produce ...

Senior Business Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you’ll be doing: Execute business analysis with business, IT and strategic partners on large/complex projects to identify ...