tools. • Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. • IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: • IT Operations & Service Continuity: Ability to ensure IT systems are highly available More ❯
V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU languages preferred Bonus Qualifications: Experience with cloud platforms (AWS/ More ❯
PowerShell for automation and deployment tasks Certifications Methodologies BMC Certified Associate in Control M 21x for Administrators Familiarity with agile methodologies DevOps practices and ITIL frameworks Additional Desirable Skills Expertise in capacity planning and performance tuning for Control M environments Experience implementing security best practices within Control M including regular More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Civil Aviation Authority
occasional) on-call assistance out of hours. Experience of supplier and vendor management Familiarity with infrastructure as code (IaC) principles and deployment automation. Formal ITIL accreditations to Foundation level. Personal Qualities Methodical and organised. Ability to work under pressure. Excellent communication and leadership abilities Problem-solving mindset and adaptability Ability More ❯
Experience of working in a Service Desk environment (2nd - 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution More ❯
prioritise multiple tasks effectively in a fast-paced environment. A commitment to providing excellent customer service and support. Desirable Skills: IT certifications such as ITIL Foundation, CompTIA A+, or equivalent. Experience with remote desktop support tools (e.g., TeamViewer, Remote Desktop, SimpleHelp). Knowledge of IT security practices and security frameworks. More ❯
prioritise multiple tasks effectively in a fast-paced environment. A commitment to providing excellent customer service and support. Desirable Skills: IT certifications such as ITIL Foundation, CompTIA A+, or equivalent. Experience with remote desktop support tools (e.g., TeamViewer, Remote Desktop, SimpleHelp). Knowledge of IT security practices and security frameworks. More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Digital Republic Talent
for candidates who have built strong, consistent career journeys and are ready for their next long-term move. Bonus Points: Microsoft or Azure certifications ITIL Service Management knowledge This is your chance to join a forward-thinking company that genuinely invests in your skills and career. If you're driven More ❯
of Microsoft AD, ADAXES Mobile Phone configuration and support using MDM (Mobile Iron/Intune) Participation in incident, problem and change management adhering to ITIL best practices using ServiceNow General PC/Server administration and maintenance including fault diagnostics and performance improvements New implementations, migrations, and upgrades Regional escalation point More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯
london (city of london), south east england, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯
london (west end), south east england, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Ignite Digital Talent
devices, and peripherals. Perform imaging, configuration, and deployment using SCCM, Intune, and endpoint management tools. Manage installations, patching, and application rollouts in line with ITIL and service delivery standards. Own and resolve IT incidents end-to-end, meeting agreed SLAs and KPIs. Maintain and enhance IT documentation, operational runbooks, and More ❯
Kidlington, Shipton On Cherwell, Oxfordshire, United Kingdom
Mars Recruitment
Version Windows Server OS Microsoft 365 Cloud Platform Networking systems and services Virtualisation technologies such as VMware/Hyper-V Information Security best practices ITIL best practices Backup and DR systems On premise AD and Cloud Entra ID Environments You will also benefit from any experience of the following: Microsoft More ❯
Version Windows Server OS Microsoft 365 Cloud Platform Networking systems and services Virtualisation technologies such as VMware/Hyper-V Information Security best practices ITIL best practices Backup and DR systems On premise AD and Cloud Entra ID Environments You will also benefit from any experience of the following: Microsoft More ❯
Watford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Marshall Resource Partners Ltd
scripting and automation. Database support (SQL, MySQL, or PostgreSQL). Experience with FreshService or other helpdesk solutions. Experience with IT compliance and regulated environments. ITIL certification or familiarity with IT service management best practices. Why Join Us? Work with cutting-edge cloud and networking technologies . Opportunity to develop and More ❯
Office 365/2013 Active Directory administration Incident Management Tools e.g. Cherwell, Remedy, Assyst Desktop/laptop hardware Desirable qualifications: Any of the following: ITIL Foundation, Microsoft certifications, CompTIA A+ What’s in it for you? Competitive salary, £25k - £30k depending on experience Stunning office location in rural Oxfordshire Part More ❯
london, south east england, United Kingdom Hybrid / WFH Options
UP3 - ServiceNow Elite partner
a business analysis capacity to capture client requirements Essential certifications Agile based project management certification such as Agile Certified Practitioner Desirable certifications SCRUM Master ITIL (or another process best practice such as Six Sigma or COBIT) Agile Foundation or Practitioner ServiceNow certifications What’s in it for you? Competitive salary More ❯
querying or report creation (Power BI). Knowledge of Elastic Search and Kibana. Experience of configuring Application Monitoring and Dashboards. Experience working in an ITIL environment. What's in it for you? Join an ever-growing, market-disrupting, global company where the teams - comprised of the best of the best More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Careers Plus
commercial IT Managed Services Provider environment. Microsoft Certification: AZ-104.MS-102 Strong analytical and problem-solving skills. Desirable Skills: Networking certifications. Familiarity with the ITIL framework. Degree in a relevant field. Benefits: Competitive salary and benefits package. Flexible, hybrid working model. 25 days annual leave plus bank holidays (option to More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
The Open University UK
for example, ShareGate Desktop). • Experience with UiPath process automation software. • Understanding of Service Management standards including Incident, Problem and Change management using ISEB ITIL Foundation (ideally at v4.0). Essential • Systematic, logical approach to systems development, monitoring and problem investigation • An understanding of the role of Technology in business More ❯
record in implementing and scaling MLOps or LLMOps practices in a production environment Certifications in cloud platforms (e.g., Azure, AWS, GCP) and/or ITIL Service Management preferred Advanced coursework or certifications in AI/ML, MLOps, or LLMOps is a strong plus Ongoing learning and participation in GenAI or More ❯
record in implementing and scaling MLOps or LLMOps practices in a production environment Certifications in cloud platforms (e.g., Azure, AWS, GCP) and/or ITIL Service Management preferred Advanced coursework or certifications in AI/ML, MLOps, or LLMOps is a strong plus Ongoing learning and participation in GenAI or More ❯
record in implementing and scaling MLOps or LLMOps practices in a production environment Certifications in cloud platforms (e.g., Azure, AWS, GCP) and/or ITIL Service Management preferred Advanced coursework or certifications in AI/ML, MLOps, or LLMOps is a strong plus Ongoing learning and participation in GenAI or More ❯
Stroud, south east england, United Kingdom Hybrid / WFH Options
Ecotricity
and Cyber Security Certifications (ie. NIST or Cyber Security Essentials). Knowledge of vulnerability databases (ie. NIST/CVSS). Experience operating within the ITIL Framework. Experience using Vulnerability & Compliance scanning tooling. Experience using Code Security scanning tooling. Educational Requirements This role isn’t being restricted by educational requirements. Your More ❯