Surrey, England, United Kingdom Hybrid/Remote Options
Robert Half
understanding of backup, replication, failover, and recovery technologies. Hands-on experience with DR/BC tools such as Zerto, Veeam, Commvault, Azure Site Recovery, ServiceNow. Familiarity with frameworks like ITIL and ISO 22301. Excellent communication and stakeholder management skills. Organisation: Initial 12 Month Contract Hybrid Working | Surrey based Global Healthcare Manufacturer Robert Half Ltd acts as an employment business for More ❯
Lyndhurst, Hampshire, South East, United Kingdom Hybrid/Remote Options
4 RECRUITMENT SERVICES LTD
Power BI, Power Automate, Power Apps) Proficiency in SQL Server and writing SQL queries A solid understanding of data integration and system connectivity Experience leading technical projects Familiarity with ITIL and Agile methodologies To find out more information please contact Lily at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency. More ❯
Hampshire, Emery Down, United Kingdom Hybrid/Remote Options
4Recruitment Services
Power BI, Power Automate, Power Apps) Proficiency in SQL Server and writing SQL queries A solid understanding of data integration and system connectivity Experience leading technical projects Familiarity with ITIL and Agile methodologies To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency. More ❯
identify root causes and select appropriate solutions A quick learning mindset with the ability to absorb new systems and processes Confident handling and resolving technical queries Working knowledge of ITIL and experience using service desk/ticketing tools Ownership of customer queries from start to finish Proven experience supporting a range of business applications Hands-on experience with Workday; either More ❯
mit Stakeholdern – von technischer Beratung bis zur Angebotspräsentation Enge Zusammenarbeit mit Delivery-Teams und technische Unterstützung des Vertriebs Methodenkompetenz & Projektsteuerung Erfahrung mit Architektur- und Projektmanagement-Frameworks (z. B. TOGAF, ITIL) Sicher in Aufwandsschätzung, Qualitätssicherung und Vertragsvorbereitung Kompetenz im Aufbau technischer Teams und im Architekturmanagement Fließende Deutsch- und Englischkenntnisse in Wort und Schrift Das haben wir zu bieten Unsere Mitarbeitenden sind More ❯
orientated with required experience in Wateerfall/Agile methodologies. This role requires an understanding of some, if not all of the following: Waterfall/Agile DevOps - CI/CD ITIL/ITSM This role will require you to be willing and eligible to undergo a high level of UK security clearance If you're interested in the above, apply or More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Adecco
services/banking . DORA compliance and regulatory frameworks a strong plus Expertise in CI/CD toolchains , DevOps principles, and modern architecture (microservices, cloud-native). Familiarity with ITIL, scaled agile frameworks (SAFe), and SDLC methodologies. Please apply with your updated CV if the role is of interest More ❯
Basingstoke, Hampshire, United Kingdom Hybrid/Remote Options
Experis
. Excellent stakeholder engagement , communication, and negotiation skills. Commercially astute with a deep understanding of risk, financial management , and Defence procurement standards. Professional certifications such as MSP, PRINCE2 Practitioner, ITIL, Agile , or equivalent experience. Shape the future of Defence programmes through innovation, leadership, and delivery excellence as a Programme Manager - Bids . To apply, please send your CV by pressing More ❯
london, south east england, united kingdom Hybrid/Remote Options
Bridewell
up skills. Display a proactive mindset and be used to working with data to identify and solve common business challenges. Adaptable and not afraid to challenge the status quo. ITIL V3 or4 certification. Project Management and Delivery. Benefits Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values of Do the Right More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid/Remote Options
Leidos Innovations UK Limited
to define support models and ensure documentation and handover requirements are clearly understood. Requirements Management: Define and manage service requirements with the SMO, integrating them into solution designs and ITIL Process Alignment: Ensure all service designs and transitions align with ITIL framework best practices, including: Incident, Problem, and Change Management Service Level Management Knowledge Management Continual Service Improvement Governance & Assurance … to-end service solutions in large scale enterprise environments. Good understanding of enterprise IT technologies infrastructure components, platforms and business processes. Highly experienced and qualified in service management frameworks (ITIL, IT4IT) and their practical implementation. Experienced in large scale outsourcing bid responses, particularly government model contracts. The Service Architect must have: Proven experience as a Service Architect, Service Designer, or … Service Transition Lead within complex IT delivery environments. Strong working knowledge of the ITIL framework (working towards or having achieved ITIL 4 Master). Demonstrable experience in: Designing and implementing service models within large programmes. Agile delivery methods, particularly Scrum and SAFe, including active participation in ceremonies and backlog refinement. Creating Service Design Packages and contributing to Operational Acceptance Criteria. More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Housing Ombudsman Service
and monitor SLAs. Mentor and develop team members, fostering a collaborative culture. Experience: Proven experience in IT operations and infrastructure management. Strong leadership and team development skills. Knowledge of ITIL, cyber security, and regulatory compliance. Budget management and resource planning expertise. Excellent problem-solving and stakeholder communication skills. Experience managing vendors and service contracts. We offer: A salary of More ❯
Who we are looking for: We are looking for an experienced IT professional with a minimum of 8+ years in a senior IT role, certified in relevant technologies (Microsoft, ITIL, Cybersecurity, or equivalent), with a strong working knowledge of computer systems and network infrastructure. Experience of working in a similar role in a medical/healthcare environment would be highly More ❯
decisions. Strong communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical stakeholders. LAN/WAN (Cisco CCNA) or 5 years experience. Understanding of ITIL methodologies and best practices Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched More ❯
Crow, Hampshire, United Kingdom Hybrid/Remote Options
Trusted Technology Partnership
managed and mitigation plans are in place. Transition project deliverable into live service. Skills and Experience To succeed in this role, you ll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e. Desktop Refresh projects, Server Replacements, Network Infrastructure or Cloud Infrastructure deployments. Excellent More ❯
Ringwood, Hampshire, South East, United Kingdom Hybrid/Remote Options
Trusted Technology Partnership
managed and mitigation plans are in place. Transition project deliverable into live service. Skills and Experience To succeed in this role, you'll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e. Desktop Refresh projects, Server Replacements, Network Infrastructure or Cloud Infrastructure deployments. Excellent More ❯
skills gained through a combination of alternative study and employment. Evidence of continuing professional development pertaining to this post. Desirable Vendor certification relating to network and/or telecoms. ITIL Practitioner Qualification PRINCE2 Certification Experience & Knowledge Essential Extensive IT experience, focussing on digital infrastructure, gained within an enterprise environment. Evidence of delivering digital solutions across multiple disciplines. Knowledge of IT More ❯
to occasionally work outside normal hours for system updates or incident response * Full UK driving licence and access to a vehicle (due to office location) What would be desirable? * ITIL 4 Foundation Certification or familiarity with ITIL frameworks * CompTIA A+ or Network+ certification * Experience with cloud platforms such as AWS or Azure * Exposure to regulated environments or financial services industries … only. KEY SKILLS - IT Support, Service Desk, Team Leader, Windows 10/11, Microsoft 365, Intune, Active Directory, Azure AD, Okta, Networking, TCP/IP, DNS, DHCP, VPN, Firewall, ITIL, SLA Management, Helpdesk, Infrastructure, CompTIA. More ❯
average resolution times and enhancing both fix and response metrics Essential Skills and Experience Proven Service Desk Manager background with demonstrable success in elevating support quality Strong grasp of ITIL frameworks with practical application skills that enhance service delivery and team effectiveness Comprehensive knowledge of IT solutions and services, with ability to explain technical concepts clearly to non-technical professionals More ❯
process design and stakeholder collaboration. You'll need to have experience with the following: IT service transition experience within a technology or digital environment Strong understanding of ITSM and ITIL Excellent stakeholder management skills Outstanding communication and documentation skills If you meet some of the above requirements, please apply to be considered. More ❯
Guildford Park, Guildford, Surrey, England, United Kingdom
Reed
to-date operational documentation. Act as the final escalation point for most incidents, reducing the need for further escalation. Skills & Experience Certificate or Diploma in Computing (or equivalent). ITIL certification or equivalent is advantageous. Strong experience in diagnosing and troubleshooting technical issues. Good working knowledge of Windows 10/11, MECM/InTune, networking, and common applications. Familiarity with More ❯
strong IT knowledge, an IT qualification would be desirable. Strong customer service and communication skills. Ability to troubleshoot application issues logically and methodically. Familiarity with enterprise software support processes (ITIL Foundation desirable). Experience using ticketing/service management systems is desirable. Previous experience in a customer support or service desk role Excellent organisational skills and the ability to remain More ❯
orientated with required experience in Wateerfall/Agile methodologies. This role requires an understanding of some, if not all of the following: Waterfall/Agile DevOps - CI/CD ITIL/ITSM This role will require you to be willing and eligible to undergo a high level of UK secu... More ❯
Wokingham, Berkshire, England, United Kingdom Hybrid/Remote Options
KBC Technologies UK LTD
years’ Experience as a Security consultant, Security Architect or equivalent. Added Advantage - Hold any Certification like Palo Alto PCNSA/PCNSE, F5, CompTIA, Zscaler, Azure, AWS, CISSP, CCSP, ISSAP, ITIL etc. More ❯
review of Technical Documents Experience of working in an outsourced environment particularly SIAM and also with Cloud service providers eg IaaS PaaS and SaaS Proven track record of operating ITIL Service Management processes especially Incident Problem Change and Configuration Management Excellent communication skills at all levels with the ability to translate IT change issues into business related vocabulary. If you More ❯
/Product Adoption Define and track key performance indicators (KPIs) for AI enabled products, including accuracy, fairness, and user satisfaction Essential Experience: Relevant professional certification or equivalent experience (Microsoft, ITIL, Google analytics, PowerBI, etc) Experience in a Product analyst role with face-to-face support. Experience working with visualisation Software PRINCE2 Foundation or AGILE certification (desireable) Familiarity with Analytics tools More ❯