126 to 150 of 223 ITIL Jobs in the South East

Experience with ITSM tools (e.g. Jira) Knowledge of SSO, identity management & endpoint support Excellent customer-facing skills Certifications in Google Workspace, Slack, Airtable or ITIL desirable. *Rates depend on experience and client requirements ...

structured service documentation. Experience working to tight timescales in complex delivery environments. Strong stakeholder management and leadership capability. Service management qualifications such as ITIL, ISO20000, or IT4IT. An understanding of Agile or Kanban This role suits a governance focused Service Architect who can align service design with operational excellence. ...

structured service documentation. Experience working to tight timescales in complex delivery environments. Strong stakeholder management and leadership capability. Service management qualifications such as ITIL, ISO20000, or IT4IT. An understanding of Agile or Kanban This role suits a governance focused Service Architect who can align service design with operational excellence. ...

configuration expertise in SAP Commissions (crediting, compensation rules, plans, rate tables, calendars, positions/payees, security) Proven L2/L3 production support experience with ITIL-aligned processes Deep knowledge of EIM, integrations (CRM/ERP/iPaaS), and interface troubleshooting Experience coordinating releases, regression testing, and CAB approvals Strong data ...

understanding of ticket lifecycle management Comfortable working within SLA/KPI-driven environments Excellent communication skills Confident managing customer expectations Desirable but not essential: ITIL accreditation Microsoft certifications Most importantly, you must genuinely care about service quality and customer experience. Working Pattern 40 hours per week Service desk operates ...

should have: Expertise in designing Technology & Information Security Governance Frameworks and authoring relevant policies. Experience with Risk and Resilience Frameworks (e.g., NIST, ISO27001, COBIT, ITIL). Strong knowledge of UK and European regulations, including ECB, DORA, and FCA/PRA. Exceptional stakeholder engagement and influencing skills. Outstanding communication skills, with ...

place. Transition project deliverable into live service. Skills & Experience To succeed in this role, you'll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e., Desktop Refresh projects, Server Replacements, Network Infrastructure or Cloud ...

escalation, resolution, and post-incident reporting. Coordinate with internal technology teams, Fidessa vendor support, exchanges, brokers, and infrastructure partners as required. Ensure adherence to ITIL processes and operational best practices. System Configuration & Enhancements Configure Fidessa modules, workflows, user profiles, permissions, FIX connectivity, and market access parameters. Support releases, upgrades, patches ...

Will Need: To succeed in this role, you'll need to hold a recognised Programme or Project Management qualification such as PRINCE2 Practitioner, ITIL, PMP, or an equivalent qualification. Strong leadership and stakeholder management skills. Excellent communication and interpersonal skills. Good problem-solving and decision-making abilities. Attention to detail ...

tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills and Experience: Experience and knowledge of utilising ITIL v3/v4 best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining ...

professional and disciplined approach at all times when working within client Data Centre’s Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices Manage and process Access, Remote hands and delivery tickets for co-location clients and internal works Show competency with local policies ...

environments. Strong understanding of structured cabling, network hardware, and comms cabinet installations. Excellent project management skills, including planning, scheduling, and resource allocation. Familiarity with ITIL, Prince2, or Agile methodologies (certifications preferred). Strong communication and stakeholder engagement skills. Ability to manage multiple sites and vendors effectively. Desirable Qualifications Technical certifications ...

team that supports critical voice communication systems used by police officers and emergency services. Professional Growth: Engage with emerging technologies and best practises like ITIL, Lean Six Sigma, and Prince 2. Flexibility: While the role is primarily office-based, it includes travel to various sites across the UK. ...

positive approach to problem-solving. - Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. - Experience with business-critical real-time systems, ensuring high levels of availability through proactive actions. - Demonstrated accountability in seeing issues ...

positive approach to problem-solving. Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. Experience with business-critical real-time systems, ensuring high levels of availability through proactive actions. Demonstrated accountability in seeing issues ...

Youll join a collaborative, forward-thinking team that values innovation, accountability and strong partner relationships. This role is pivotal in ensuring our services meet ITIL standards while supporting Sopra Sterias strategic goals. Youll also play a key part in transformation initiatives and client engagement. As a Service Manager, you will ...

Systems Support team. You will be Comp TIA Network+ (or similar) certified with a strong understanding of Cloud technologies (Azure/365) and ITIL principles. A strong understanding of network fundamentals (TCP/IP, DNS, VPN, Firewalls etc) as well proven skills in Widows Server, Virtualisation, Replication and back ...

like Helix, Remedy and must have worked on the ITSM transformation programs. In-depth knowledge of Telecom OSS architecture and design mandatory. Familiarity with ITIL and enterprise architecture frameworks. Ability to design integration patterns between ITSM and OSS systems. Excellent analytical and problem-solving skills. Strong communication and stakeholder engagement ...

SLAs, service reporting, and improvement initiatives * Confident communicator with the ability to manage escalations professionally and empathetically * Structured, organised, and comfortable taking accountability Desirable: * ITIL certification (or equivalent practical experience) * Experience supporting ISO audits * Background within an MSP environment * Experience working alongside Customer Success or relationship management teams Why Apply ...

respond to incidents and requests using workflow management tools. Knowledge and Qualifications Required: Degree or higher educational qualification, coupled with significant IT experience. ITIL certification (minimum foundation level; higher preferred). Industry-recognised technical certification in database administration. Experience Required: Extensive experience in Oracle 12-19C Database ...

. Ensure all services and applications are licensed, maintained and kept up to date. Deliver high-quality IT support and service delivery aligned to ITIL best practice. Out of Hours Support Coordinate effective communication and resolution of issues during out-of-hours support and service calls. Stakeholder Management Work closely … supporting and maintaining hybrid IT environments (on-premise and cloud). Qualifications/Skills Degree in Computing/Information Security (or equivalent experience). ITIL, CISA or CISSP beneficial but not essential. Must be able to attain and maintain National Security Vetting (minimum SC level) . Strong technical IT background ...

Progress OpenEdge (SQL) databases. You will lead the IT Service Desk function, ensuring effective incident, problem, change and request management in line with ITIL best practices , supported by clearly defined SLAs, KPIs and continual service improvement initiatives. You will manage the delivery of infrastructure projects and technology changes, coordinating internal ...

supportability and cost-effectiveness. Monitor EUD service delivery and contribute to improvement plans for better operational performance. Ensure all service support documentation adheres to ITIL V3 standards and engage effectively in Incident, Change, Problem, and Request management. Identify and implement service improvements and cost-saving initiatives. Participate in the problem ...

willingness to learn SolarWinds platform administration. Familiarity with IT service desk environments and ticketing processes. Excellent written and verbal communication skills. Knowledge of ITIL framework and best practice Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore ...

engineering and Digital Thread integration Experience integrating modelling, ALM, CI/CD security services and verification pipelines Proven stakeholder, supplier and budget management capability ITIL and Project/Programme delivery experience (APM, PRINCE2, SAFe or similar) SC clearance ...