151 to 163 of 163 ITIL Jobs in the South East

Engineer with Active Security Clearance (SC) Experience leading team of Application Support Engineers Proven experience in application management in Azure environments Strong Knowledge of ITIL Experience of development within Healthcare (InterSystems Health Share and Health Connect) Excellent understanding of EMPI, PD, Integration engine and IRIS Nice to have: ITIL Certification ...

solutions that enhance platform maturity and support critical business initiatives. What you'll be doing: Design and implement ServiceNow solutions, focusing on CSM and ITIL workflows, aligned with project milestones. Lead integrations with enterprise platforms (CRM, ERP, third-party tools) using REST APIs and industry-standard patterns. Develop technical designs … business rules, notifications, UI policies, and forms to streamline IT and business processes. Implement and refine Incident, Problem, and Change Management processes based on ITIL best practices. Contribute to the evolution of the ServiceNow roadmap with expert recommendations and deliver agreed enhancements. Provide knowledge transfer, documentation, and support to internal ...

where reliability, security, and performance are critical. You'll lead the operational support function, ensuring services are delivered consistently, securely, and in line with ITIL best practice, while driving continuous improvement across a complex digital estate. Working closely with engineering, delivery teams, stakeholders, and third-party suppliers, you'll play … within a highly regulated environment. What you'll be doing Own day-to-day operations across a large portfolio of live digital services Lead ITIL-aligned processes including incident, problem, change, release, and service management Drive proactive service assurance, monitoring, and continuous improvement Ensure rapid resolution of issues impacting availability ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are ...

alongside Director level to deliver a CIO-led improvement plan. Key Responsibilities Lead the transformation of Service Desk and service management practices aligned to ITIL principles Define and implement consistent models for: Incident vs Request Priority frameworks Lifecycle management (including “Completed” vs “Closed”) Establish robust, executive-level reporting, including: Backlog … governance, progress tracking, and assurance to senior stakeholders Essential Experience Proven track record delivering service management transformation, not just running BAU service desks Strong ITIL experience (v3/v4) with practical implementation Experience improving Service Desk tooling, processes, and reporting at scale Demonstrable experience leading service improvement programmes ...

Job Title: Account Delivery Manager Location: Primarily London-based with flexibility depending on client engagements Salary: Competitive + Attractive Benefit Package Contract: Permanent Brand: Lorien Global (Impellam Project Services - Delivery Operations) About the Organisation Lorien ...

systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Oversight of core business systems including enterprise-wide ERP systems Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and Governance inc InfoSec Policy and Procedure Senior level business stakeholder engagement and advisory presenting …/CRM/Azure Cloud, Networks etc) Hands-on senior level Programme and Project Management expertise Strong knowledge of IT governance frameworks (e.g., ITIL) and compliance standards. Experience managing IT operations across multiple sites or business units is highly desirable. Strong commercial engagement expertise with advisory business intelligence focus ITIL ...

Manager with a strong track record of delivering complex technical projects. This role is ideal for a structured and proactive professional with PRINCE2 and ITIL certifications, and demonstrable experience managing third-party vendors and stakeholders. Key Responsibilities Lead end-to-end delivery of technical projects, ensuring alignment with business objectives … timelines, and budgets Apply PRINCE2 methodologies to plan, initiate, execute, monitor, and close projects effectively Integrate ITIL best practices into service delivery and project transition phases Manage and coordinate third-party suppliers, ensuring performance, accountability, and contract adherence Identify and mitigate risks, issues, and dependencies across multiple workstreams Facilitate clear ...

People. This recognition reflects our deep commitment to nurturing talent and ensuring every individual feels valued and supported. Qualification and Essential Skills Qualifications: ITIL Foundation desirable Technical Certification such as CompTIA or equivalent desirable Essential skills: Experience in a customer facing IT role Skilled in the creation and delivery … Managed Service environment A good general knowledge of end user technologies, e.g. PC’s, Audio Visual, Mobile Phones, Telephone systems Experience working with ITIL service and support processes Strong analytical and diagnostic skills for problem resolution and root cause analysis A broad understanding of technology and a good level ...

Change Manager - Active SC, ITIL Up to £550 per day - Inside IR35 London/Primarily Remote 6 months My client is an instantly recognisable consultancy who require a Change Manager with Active SC Clearance to join a business-critical programme for an end client within the Public Sector ASAP. … Requirements: Proven commercial working as a Change Manager within the Public Sector. Active SC Clearance. Strong knowledge of ITIL change processes The ability to identify affected engineering groups, analyse what will change for them, and outline practical implications. Skilled in producing delivery-aligned adoption plans (readiness, comms, training, support) that ...

Senior Service Delivery Manager (ITIL Microsoft Azure) Isle of Grain, Kent to £85k Are you a tech savvy Service Delivery Manager with MSP experience? You could be progressing your career at a growing software and technology consultancy. As a Senior Service Delivery Manager you'll manage a new account ...

Great opportunity for a professionally qualified and experienced IT Projects Leader. If you hold both ITIL and Prince2 practitioner certifications and are looking for an opportunity to make a real impact then this could be the right role for you! We are looking for someone who brings a historical record … must bring excellent experience in planning, managing, and delivering IT transformation projects in geographically diverse and multi-disciplinary organisations. Expertise in PRINCE 2 and ITIL methodologies is essential, along with strong financial management skills and the ability to influence at a senior level. Exceptional communication and interpersonal skills are crucial ...

that end users receive top-notch support and guidance. Your main responsibilities will include: Incident Resolution: Analyse , diagnose, and resolve incidents in line with ITIL v3 Incident Management processes,ensuring adherence to service level agreements. Communication: Keep users and ICT functions updated on incident statuses, providing clear and effective communication … high-priority incidents, ensuring business continuity. What We're Looking For: To succeed in this role, you should possess: A solid educational background with ITIL v2 or v3 knowledge or qualification. Experience in a service desk or technical environment. Exceptional communication skills, both written and oral, with a customer-focused ...