151 to 164 of 164 ITIL Jobs in the South East

experience * Excellent troubleshooting and diagnostic skills * Customer-focused approach with strong communication skills * Ability to work across multiple locations * Full UK driving licence Desirable * ITIL v3 or ITIL v4 certification * Experience using ServiceNow To apply, please get in touch. ...

systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Oversight of core business systems including enterprise-wide ERP systems Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and Governance inc InfoSec Policy and Procedure Senior level business stakeholder engagement and advisory presenting …/CRM/Azure Cloud, Networks etc) Hands-on senior level Programme and Project Management expertise Strong knowledge of IT governance frameworks (e.g., ITIL) and compliance standards. Experience managing IT operations across multiple sites or business units is highly desirable. Strong commercial engagement expertise with advisory business intelligence focus ITIL ...

mentor junior team members Design user-focused services that meet programme goals Collaborate with technical and operational teams to support service transition Promote Agile, ITIL 4, and continual improvement practices Clearly document design decisions and risks Essential Skills & Experience: Proven service design expertise with a strong user focus Experience working … Agile and ITIL environments Strong leadership, mentoring, and stakeholder engagement skills Knowledge of project delivery frameworks (e.g. PRINCE2) We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked ...

services and infrastructure (Cloud/SaaS, Networks, End-User Computing). Proven ability to manage SLAs/KPIs and lead structured service reviews. ITIL Foundation certification (or equivalent) desirable, with practical ITSM knowledge. Excellent communication, negotiation, and conflict resolution skills. Analytical mindset with the ability to turn data into actionable … confident holding vendors to account, skilled at translating technical detail into business value, and motivated to drive operational excellence while developing further through ITIL learning and hands-on experience. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have ...

risks in a concise and structured way. Facilitate productive dialogue between Users, Project Management, Service Operations and Service Delivery teams. Advocate for and apply ITIL 4, Agile methodologies, and Continual Service Improvement. Collaborate closely with the Service Transition Team to ensure successful transition into live service. Use data, research findings … spanning related disciplines (UX, interaction design, user research). Experience mentoring and developing colleagues. Experience working in an Agile delivery environment. Strong knowledge of ITIL 4 and Agile delivery frameworks. Understanding of PRINCE2 and/or other relevant project methodologies. Good understanding of IT hardware layers and deployment models. Strong ...

Company description: ClearCourse Job description: Technical Support Lead (Payments/API/Incident Management) Location: Reading Competitive salary + benefits ClearAccept is expanding, and were hiring a Technical Support Lead to take ownership of technical ...

developing robust processes to support scalable, repeatable, globally facing services. Strong advocate for quality service management, able to apply practical knowledge and experience of ITIL practices and disciplines, preferably with a formal ITIL qualification. Proficient in financial management with practical experience of budget management. Where you’ll work: Right ...

ensure on-time and on-budget delivery Oversee deployment, upgrade, and migration of network solutions, primarily using Cisco technologies Ensure projects align with ITIL service management practices and operational readiness Communicate effectively with retail business stakeholders, ensuring minimal disruption to store operations Maintain clear documentation, governance, and change control throughout … focused projects in a technical project management role Strong knowledge of Cisco products and network technologies Solid understanding and practical application of PRINCE2 and ITIL frameworks Experience working within the retail sector, ideally supporting multi-site or store-based environments Excellent stakeholder management, communication, and leadership skills Desirable Qualifications CCNA ...

ensure on-time and on-budget delivery Oversee deployment, upgrade, and migration of network solutions, primarily using Cisco technologies Ensure projects align with ITIL service management practices and operational readiness Communicate effectively with retail business stakeholders, ensuring minimal disruption to store operations Maintain clear documentation, governance, and change control throughout … focused projects in a technical project management role Strong knowledge of Cisco products and network technologies Solid understanding and practical application of PRINCE2 and ITIL frameworks Experience working within the retail sector, ideally supporting multi-site or store-based environments Excellent stakeholder management, communication, and leadership skills Desirable Qualifications CCNA ...

visibility and fault resolution. • Support SMB network environments using a range of firewall and switching vendors. • Assist with infrastructure-related tasks where required. • Follow ITIL-based processes for incident, problem, and change management. • Escalate issues appropriately while remaining hands-on where possible. • Contribute to documentation and continuous improvement of monitoring … Meraki. • Comfortable working onsite 5 days per week in Maidenhead. • Willingness to get hands dirty and help across networking and infrastructure. • Familiarity with ITIL methodologies or structured support environments. Nice to Have: • Experience with Auvik or similar monitoring platforms. • Basic understanding of Azure networking. • Exposure to SNMP-based monitoring (even ...

services and middleware. Oversee CMDB reconciliation, data flows, auto-ticketing and identity management integrations. Own end-to-end technical delivery, ensuring compliance with ITIL, enterprise standards and governance frameworks. Support Agile delivery, iterative releases, risk management and cross-functional technical decision-making. Ensure solution readiness through E2E testing, UAT, performance … System, Atrium CMDB, Digital Workplace, Smart IT and Smart Reporting. Proven track record delivering ITSM integrations, API development, web services and automation. Understanding of ITIL processes: Incident, Change, Problem, Service Request. Experience working in complex, multi-vendor delivery environments. Contract Details 6-month contract Hybrid 23 days per week ...

experience managing macOS environments Strong experience with externally hosted systems Proven ability in IT services and infrastructure design and management Experience with virtualisation technologies ITIL certification or strong ITIL knowledge Experience with Mobile Device Management (MDM) Strong technical project management skills Excellent communication and people management skills Technical Skills macOS ...

business process mapping, workflow automation and data modelling * Familiarity with enterprise integrations and APIs * Strong understanding of IT governance, compliance and security principles * Ideally ITIL certified with experience in ITIL change management * Experience in user enablement, training and digital adoption Central London - 4 days per week onsite initially, dropping ...

work with versatile stakeholders and have hands-on experience in Service Transition. Your Responsibilities Support development, introduction, transition, and day-to-day operation of ITIL SIAM processes, engaging with business colleagues, suppliers, and stakeholders Assist in creating or reviewing enterprise service architecture strategy aligned with organizational requirements Develop, communicate, implement … 10+ years Service Transition hands-on experience: 6+ years Desirable Skills/Knowledge/Experience Proven experience establishing Service Design & Transition frameworks aligned to ITIL Successful delivery of Service Transition outcomes in complex, regulated environments Expertise in planning, implementation, control, review, and audit of service provision Strong knowledge of Service ...