151 to 175 of 223 ITIL Jobs in the South East

engineering and Digital Thread integration Experience integrating modelling, ALM, CI/CD security services and verification pipelines Proven stakeholder, supplier and budget management capability ITIL and Project/Programme delivery experience (APM, PRINCE2, SAFe or similar) SC clearance ...

experience preferably with Cisco/Firepower. Managing IT Security Solutions (Policy Based, Physical, Environment Hardening & Software) & Provisioning and Implementation). Experience working within an ITIL framework. It would be great if you had: VMware and/or Proxmox exposure. Knowledge of SDN/NSX design, configuration and management. Exposure ...

Experience in Microsoft Exchange, Active Directory, Windows Server & Desktop technologies Previous experience as an end user support engineer, or similar role. Experience in using ITIL based ticketing system and Change management (ITIL foundation preferred) Experience of Provisioning desktop, laptops, tablets, mobile devices, and printers. An analytical mind and strong problem ...

will provide 1st line technical support, troubleshooting Windows and macOS systems, managing user accounts and contributing to cybersecurity best practice. You will work within ITIL-aligned service desk processes. The organisation is seeking a motivated First Line Support Engineer/IT Service Desk Technician who thrives in a fast-paced … support, IT helpdesk or technical support within a managed services or corporate IT environment Experience with troubleshooting Windows and macOS operating systems Familiarity with ITIL processes and service desk best practice Experience with Active Directory and Azure AD user administration Microsoft certifications such ...

engagements. Conduct technology risk assessments, evaluating client environments from both a technical and business perspective. Review IT governance, systems, and controls against recognized standards (ITIL, COBIT, NIST, SOC2, ISO). Design and implement solutions to enhance performance, improve resilience, and increase value for clients. Experience required Significant consulting or industry ...

infrastructure solutions, manage lifecycle activities, and provide 3rd line support across HPC and Linux environments. You'll contribute to Cyber Security best practices, follow ITIL Change Management processes, and drive continual service improvement initiatives. We would like you come with most of the following: Linux systems administration HPC cluster management ...

Confidence working with suppliers and cross‐functional teams • Understanding of mobile telecoms or infrastructure environments Bonus experience • Familiarity with Remedy, SiteTracker, or similar tools • ITIL awareness or certification If you’re tenacious, collaborative, and motivated by restoring service when it counts, this role offers real impact and strong career progression. ...

innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience: To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful ...

maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? To deliver ITIL-aligned Capacity, Configuration and Asset Management, the role assesses the impact of all changes on the Capacity Plan and on service performance. It ensures proactive, cost ...

Fortinet, Aruba, HPE, Palo Alto (Panorama), and Cisco Nexus . Understanding of MPLS, VPNs, LAN/WAN, and security best practices . Familiarity with ITIL processes and change management is beneficial. Strong troubleshooting skills and ability to work independently in a BAU environment. Law firm industry experience Any Project experience ...

Cloud deployments. Exposure to ETL tools or reporting automation tools. Experience with Oracle APEX, Fusion Analytics, or similar platforms. Experience working within Agile or ITIL environments. At PwC we want every individual to feel valued, respected and empowered to contribute fully. Creating an environment where everyone belongs and thrives unlocks ...

/Perl, ITSM tools, Jira, Cloud Administration, Virtualisation, GPU Technologies, RAID Technologies, Oil Immersion Cooling, CCRBs. Relevant certifications: LPIC-2/3, CompTIA Linux+, ITIL Foundation. What Makes This Unique Wide remit: combine projects, leadership, and L3 troubleshooting Discovery and adoption of emerging tech (e.g., immersion cooling) Regional influence, with ...

lifecycle to manage expectations. Monitor ticket queues to ensure timely SLA compliance and follow-ups. Identify recurring issues and suggest process or training improvements. ITIL & Best Practice Adherence Work within ITIL-aligned processes for Incident, Request and Asset Management. Maintain accurate documentation for equipment builds, installations, and infrastructure work. Contribute … support or a service desk environment. Familiarity with IT ticketing systems. Experience deploying devices using imaging tools (MDT, SCCM, Intune Autopilot). Awareness of ITIL principles (Foundation certification beneficial). Experience with Active Directory. Understanding of structured cabling and patch panel management. Experience supporting Microsoft 365. Personal Attributes Proactive, organised ...

dynamic organisation delivering reliable IT services to our internal teams and clients. We use HaloITSM as our primary helpdesk and ITSM platform – an intuitive, ITIL-aligned tool that empowers fast incident management, SLA tracking, and efficient service delivery. We're looking for a motivated First Line Support Technician to join … clear, detailed handover notes and documentation. User Onboarding/Offboarding: Support new starter setups, equipment provisioning, access requests, and leaver processes. Process Adherence: Follow ITIL best practices for incident and request management, contribute to the knowledge base, and help identify recurring issues for proactive resolution. Required Skills & Qualifications Education/ ...

user devices (laptops, desktops, mobile devices) Investigate and resolve hardware, software, and peripheral issues Manage and fulfil service requests in line with SLAs and ITIL best practices Escalate unresolved issues to 3rd line teams and vendors where necessary, providing detailed diagnostics Assist with Intune/Endpoint Manager device management … environment Confident troubleshooting and ownership of issues end-to-end Experience using ITSM/ticketing systems Azure AD/Entra ID and Intune experience ITIL Foundation certification Exposure to Microsoft cloud and modern workplace technologies Benefits Competitive salary Company pension scheme 25 days annual leave plus bank holidays Training ...

process improvement. Collaborate closely with IT, Risk, Audit, and DevOps teams. Skills & Experience Strong experience in IT Change or IT Service Management roles. Strong ITIL background; ITIL certification preferred. Experience in regulated environments (banking/FS ideal). Familiarity with ServiceNow and enterprise-scale infrastructure/applications. Strong stakeholder management ...

Administration Oracle ASM Oracle RMAN Oracle GoldenGate UNIX experience, to include basic administration and KSH shell scripting Oracle Enterprise Manager MS SQL Server ITIL (equivalent, or experience working in an environment with Change/Release Management processes) click apply for full job details ...

University degree of higher required; Bachelor s degree in Information Technology, Computer Science, or related field is preferred. Relevant IT Service Management certifications (e.g. ITIL v3/4) PMP (Project Management Professional) and related certifications are preferred. Experience of IT service delivery and performance management Experience setting and managing SLAs …/KPIs as well as in service operations using the ITIL Strong understanding of ITSM platforms (e.g., ServiceNow) Good understanding of IT architecture and key technology components, e.g., servers, networks Experience using major Microsoft Office applications (e.g., Word, Excel, PowerPoint) Disclaimer: This vacancy is being advertised by either Advanced Resource ...

/SIEM platforms Validate and respond to security alerts generated by SIEM and endpoint protection platforms Manage security incidents and tickets in line with ITIL best practices (ServiceNow) Support governance, compliance and audit activities (ISO27001, Cyber Essentials, CIS benchmarks, GDPR) Produce clear security reports and communicate risks and threats … framework and modern threat landscapes Strong communication skills with the ability to explain technical concepts to non-technical audiences Experience working within ITIL and change management processes Ability to work independently while contributing effectively as part of a team Desirable: Experience working in or alongside a SOC environment Knowledge ...

Technical Support Engineer Do you enjoy owning incidents end-to-end and working in a structured ITIL-led support environment? We’re recruiting a Technical Support Engineer to join an established IT Operations team in London. This is a replacement hire, joining a collaborative support function where service quality, accountability … professional services environment with modern tooling What you’ll be doing Providing third-line technical support and owning incidents end to end Working within ITIL v4-aligned processes, with a strong focus on incident management Using ServiceNow as the ITSM platform for tickets, workflows, and reporting Supporting Microsoft 365, Active ...

change processes, tooling, and governance Required Skills & Experience 5+ years’ experience in IT service delivery, change management, or service operations Strong working knowledge of ITIL-based Change Management Experience running CABs and managing complex change schedules Proven ability to assess risk, impact, and dependencies across IT services Experience defining … with both technical and non-technical stakeholders High standards of integrity and confidentiality Active SC clearance Qualifications Essential/Preferred: IT Service Management certification ( ITIL v3/v4 ) Bachelor’s degree in IT, Computer Science, or a related field (preferred) PMP or equivalent project management certification (desirable) Contract Details Contract ...

warranty activities, ensuring alignment with internal support processes. About you Experience in an IT support or desktop engineering role within a corporate environment. ITIL v4 Foundation (minimum). Tertiary qualification in Information Technology or equivalent experience. Microsoft or customer service certifications (highly desirable). Proven experience providing end-user … Asset Management (HAM) processes including stock, asset tracking, and lifecycle management. Experience supporting executives and senior stakeholders, ensuring discretion and service excellence. Familiarity with ITIL-based environments and enterprise collaboration tools. Experience managing meeting room technologies Experience supporting digital signage platforms Exposure to managing Event Audio Visual support Proficiency ...

warranty activities, ensuring alignment with internal support processes. About you Experience in an IT support or desktop engineering role within a corporate environment. ITIL v4 Foundation (minimum). Tertiary qualification in Information Technology or equivalent experience. Microsoft or customer service certifications (highly desirable). Proven experience providing end-user … Asset Management (HAM) processes including stock, asset tracking, and lifecycle management. Experience supporting executives and senior stakeholders, ensuring discretion and service excellence. Familiarity with ITIL-based environments and enterprise collaboration tools. Experience managing meeting room technologies Experience supporting digital signage platforms Exposure to managing Event Audio Visual support Proficiency ...

ADVERT - Service Desk Analyst Job Title: Service Desk Analyst (ITIL 4) Location: Portsdown Technology Park Security Clearance: SC (or ability to obtain) We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure MOD private cloud environment. This role is ideal … individuals with experience in Service Desk Analyst/Service Operations who are looking to grow their capabilities within an ITIL 4-aligned setting. Working as part of a dedicated service team, you will provide first-line technical support, ensure incidents and service requests are handled efficiently and escalated ...

central IT, infrastructure, and IT teams on, security, and service delivery matters, adhering to corporate requirements. Work with third-party suppliers in line with ITIL Supplier Management, including vendors supporting virtualisation platforms and infrastructure services. Escalate complex or high-impact incidents while retaining ownership through resolution. Profile: Technical Skills Strong … networking fundamentals (TCP/IP, DNS, DHCP, VLANs, Wi-Fi) including network hardware installation and commissioning. Experience working with ITSM tools in an ITIL-based environment. Windows & Linux environments Active Directory & user management Hands-on experience with virtualisation technologies (e.g. VMware vSphere, Microsoft Hyper-V, or equivalent) Hands-on experience ...