201 to 211 of 211 ITIL Jobs in the South East

improve client satisfaction with transparency and effective communication. About You 3+ years experience supporting external customers in a Software Support or Application Support environment ITIL V3 Qualification or experience currently in an ITIL environment Excellent communications skills (Written and Verbal) Incident management experience i.e. understand, triage, diagnose incidents and tickets ...

vendors. Excellent stakeholder management, communication, and leadership skills. Strong planning, budgeting, and risk management capabilities. Qualifications PRINCE2 Practitioner (or equivalent project management certification). ITIL Foundation certification or practical experience working within ITIL-based service management environments. Additional project management qualifications such as PMP or Agile certifications would be advantageous. ...

availability Managing backup, recovery, and disaster recovery processes Supporting incidents and troubleshooting platform issues Performing maintenance, patching, upgrades, and change activities Working within ITIL-led service management processes Improving documentation, standards, and operational procedures Supporting security, compliance, and platform resilience initiatives Working closely with wider infrastructure, cloud, and managed services … availability, and disaster recovery principles Understanding of performance monitoring and capacity management Experience working within managed services, support, or service-led environments Familiarity with ITIL processes and change management A methodical troubleshooting approach and strong sense of ownership This role would suit someone from a background such as: SQL Server ...

Your new companyA well-established multi-site public sector organisation is seeking an experienced Service Delivery Manager. The organisation are in the early stages of delivering their digital strategy and are looking for an experienced ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 – £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are ...

This job is with Allianz Commercial, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. 9-12 month Fixed Term ...

approval workflows. Act as Level 3 escalation point; monitor platform health, manage upgrades and patches. Collaborate with stakeholders to align platform capabilities with ITIL v4 processes and business strategy. Mentor ITSM administrators and produce technical documentation including architecture diagrams and runbooks. Skills & Experience Required 8+ years' hands-on experience with … iPaaS/Integration Service. Scripting ability in Python, PowerShell, or Bash for automation tasks. Experience with BMC Helix Discovery (ADDM) and CMDB data modelling. ITIL v4 Foundation certified (minimum); Managing Professional or Strategic Leader preferred. Excellent communication skills and ability to lead technical workstreams across multi-team organizations. ...

infrastructure, and data layers Monitor systems and respond to alerts Support deployments and production changes Work with internal teams, clients, and third parties Follow ITIL processes (Incident, Problem, Change) Essential Skills Strong AWS experience (EC2, S3, RDS, Lambda, VPC, IAM) Experience supporting production cloud systems Strong troubleshooting and monitoring skills … Experience analysing logs and data Background in Support/Operations Desirable ITIL knowledge Monitoring tools (Prometheus, Grafana, ELK) Terraform/CloudFormation CI/CD, DevOps, Docker, Kubernetes Personal Skills Strong communication and customer focus Problem-solving mindset Team player with a proactive approach ...

analytics, and packet capture tools Exposure to security within Kubernetes/OpenShift environments Understanding of automation/infrastructure-as-code approaches Experience operating within ITIL-based environments Skills & Competencies Ability to translate high-level security policy into scalable technical solutions Strong analytical and problem-solving skills Excellent communication and stakeholder … with a strategic mindset Desirable Qualifications Industry certifications such as PCNSE, NSE, CCNP Security, or CISSP Experience in highly regulated or mission-critical environments ITIL or project management certifications 3 day's on site each week required Network Security Specialist, Palo Alto, Fortinet, Zscaler McGregor Boyall is an equal opportunity ...

live. What you'll be doing: Leading ITSM readiness and service transition into BAU Embedding Incident, Change, and Problem Management in line with ITIL Establishing service governance, operational controls, and support models Driving readiness assurance, risk mitigation, and service stability Coordinating across delivery, service, and support teams to ensure alignment … Ensuring process adoption and operational handover, not just documentation Key skills & experience Proven experience delivering ITSM readiness/service transition programmes Strong knowledge of ITIL disciplines (Incident, Change, Problem Management) Experience embedding operational processes and governance in live environments Background in complex, multi-team delivery programmes Strong stakeholder engagement with ...

models is fundamental to the role. Experience configuring or troubleshooting network is desirable Working with MySQL - any exposure to MySQL or equivalent is beneficial ITIL - experience with using the ITIL framework for communicating technical support issues is a bonus Who you are You are detail oriented, quickly identifying issues ...