76 to 100 of 183 ITIL Jobs in the South East

Authorised Person. Industry Knowledge: Previous experience in mission-critical data centres is essential, ideally supported by a data centre management certification or ITIL Foundation. Regulatory Familiarity: A comprehensive understanding of UK health and safety laws and ISO standards. Soft Skills: Excellent stakeholder management abilities and a proactive, analytical approach ...

governance, preferably within a post-outsourcing, BAU operational framework. Deep understanding of commercial contract management, including compliance, risk mitigation, and vendor accountability. Proficiency in ITIL and/or other service management methodologies.• Proven ability to navigate complex service relationships in a structured, governance-driven environment. Ability to tailor communication depending ...

track record of diagnosing and resolving complex technical issues in a live environment Experience supporting and mentoring junior engineers/apprentices Strong understanding of ITIL principles and service management best practices IT Support Engineer (Education ...

switch configuration, SRX, vSRX firewall and policy config, Junos Space, Security Director, Apstra. * Experience in IT service management and delivery based on ITIL service management standards. * Experience working with Juniper Virtual Chassis and Clustering technology * Experience with configuring/troubleshooting EVPN/VXLAN on Juniper equipment. * Experience of configuring ...

early. Desirable Experience in regulated industries (energy, utilities, financial services). Familiarity with IT outsource contracts, service models, or commercial transition triggers. Exposure to ITIL, service transition, SIAM, or large-scale multi-supplier operating models. Understanding of Agile, Waterfall, or hybrid delivery environments. Professional planning or project management certifications beneficial ...

early. Desirable Experience in regulated industries (energy, utilities, financial services). Familiarity with IT outsource contracts, service models, or commercial transition triggers. Exposure to ITIL, service transition, SIAM, or large-scale multi-supplier operating models. Understanding of Agile, Waterfall, or hybrid delivery environments. Professional planning or project management certifications beneficial ...

production environment whilst maintaining existing Service Level Agreements or other metrics Good understanding of IT Service Management best practices and industry standards (e.g., ITIL) Experience in transitioning services into production, including testing, cutover, and go-live activities Experience of change management processes to ensure the smooth and controlled introduction ...

production environment whilst maintaining existing Service Level Agreements or other metrics Good understanding of IT Service Management best practices and industry standards (e.g., ITIL) Experience in transitioning services into production, including testing, cutover, and go-live activities Experience of change management processes to ensure the smooth and controlled introduction ...

production environment whilst maintaining existing Service Level Agreements or other metrics Good understanding of IT Service Management best practices and industry standards (e.g., ITIL) Experience in transitioning services into production, including testing, cutover, and go-live activities Experience of change management processes to ensure the smooth and controlled introduction ...

Identify and define requirements for new services Manage the service delivery team Requirements: Service Delivery Director experience on major defence programmes MoD customer knowledge ITIL experience Agile working DV Cleared This is a fantastic contract opportunity for a Senior Service Director to get stuck into a major mission-critical programme ...

manual or automated, ideally with ServiceNow - ITSM, CSM. Working experience of test and defect management tools, ideally Jira, Zephyr or DevOps. An understanding of ITIL, and experience of advising best practices, methodologies and test execution. Knowledge & experience of designing, developing and executing ATF test cases in ServiceNow. ServiceNow certification ...

Experience with ITSM tools (e.g. Jira) Knowledge of SSO, identity management & endpoint support Excellent customer-facing skills Certifications in Google Workspace, Slack, Airtable or ITIL desirable. *Rates depend on experience and client requirements ...

standards. Skills & Experience Strong hands-on experience with ServiceNow configuration and development. Proficiency in JavaScript, Glide API, Flow Designer, and integration technologies. Understanding of ITIL processes and ITSM frameworks. Experience delivering enhancements or implementing new ServiceNow modules. Holds current SC Clearance If you are currently SC Cleared and have ...

Whatfix Academy certification Power Automate or Power Platform fundamentals Beneficial: Power BI/data visualisation certifications Microsoft 365 adoption or change management certifications ITIL Foundation Why Join Us? Shape the future of Digital Employee Experience across a global Digital Workplace platform. Work with cutting-edge DEM, automation, and DAP technologies. ...

configuration expertise in SAP Commissions (crediting, compensation rules, plans, rate tables, calendars, positions/payees, security) Proven L2/L3 production support experience with ITIL-aligned processes Deep knowledge of EIM, integrations (CRM/ERP/iPaaS), and interface troubleshooting Experience coordinating releases, regression testing, and CAB approvals Strong data ...

understanding of ticket lifecycle management Comfortable working within SLA/KPI-driven environments Excellent communication skills Confident managing customer expectations Desirable but not essential: ITIL accreditation Microsoft certifications Most importantly, you must genuinely care about service quality and customer experience. Working Pattern 40 hours per week Service desk operates ...

/CD pipelines, and modern application operations. Experience in designing integrations across enterprise platforms using APIs. Desirable Qualifications: Familiarity with frameworks like TOGAF, ITIL, and SAFe. Understanding of cloud platforms and hybrid architectures. Personal Traits: Strong analytical and problem-solving skills. Ability to balance strategic thinking with hands-on technical ...

record of leading teams, mentoring talent, and managing senior stakeholders Experience delivering cloud-enabled transformation, system integration, and process optimisation Familiarity with Agile, COBIT, ITIL, Lean, Six Sigma Emerging Technology Exposure to AI, automation, LLMs, and data-driven security Interest in shaping the future of cloud risk and intelligent assurance ...

place. Transition project deliverable into live service. Skills & Experience To succeed in this role, you'll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e., Desktop Refresh projects, Server Replacements, Network Infrastructure or Cloud ...

Will Need: To succeed in this role, you'll need to hold a recognised Programme or Project Management qualification such as PRINCE2 Practitioner, ITIL, PMP, or an equivalent qualification. Strong leadership and stakeholder management skills. Excellent communication and interpersonal skills. Good problem-solving and decision-making abilities. Attention to detail ...

Needed) - Exposure to ICT cabling, procurement, Wi-Fi troubleshooting, or equipment handling. - Awareness of MOD environments, MoDNet, or government digital standards. - Working knowledge of ITIL, service management practices, or basic project coordination. - Relevant technical training or certifications Role Development & Impact This is an excellent early-career role offering hands ...

tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills and Experience: Experience and knowledge of utilising ITIL v3/v4 best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining ...

separate IT systems, including at different security classifications. Knowledge of ITAR, EAR, DEAL, SCIDA accreditation requirements of JSP 440 and 480, etc. Experience of ITIL processes and procedures. General IT trouble shooting skills Some knowledge of Linux, and/or containerisation, as well as JIRA and Confluence would also ...

enterprise cloud environments with multiple hosts and clusters. Experience working with in a Managed Services or Cloud Provider environment. Understanding and working knowledge of ITIL Framework. Familiarity with disaster recovery technologies such as Zerto. Knowledge of Public Clouds such as A Microsoft Azure etc. Fundamental understanding of networking technologies. ...

professional and disciplined approach at all times when working within client Data Centre’s Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices Manage and process Access, Remote hands and delivery tickets for co-location clients and internal works Show competency with local policies ...