76 to 100 of 112 ITSM Jobs in the South East

BMC SME/Migration Lead

Hiring Organisation
Savant Recruitment
Location
Reading, Berkshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP Annual
complex data and platform migrations. - Experience managing integration cutovers and API-based architecture. - Telecom OSS transformation experience preferred. - Experience with BMC Helix Discovery, Helix ITSM and related migration tooling. ...

BMC SME/Data Lead

Hiring Organisation
Savant Recruitment Experts
Location
Reading, England, United Kingdom
designing enterprise data governance and quality frameworks. - Experience working across complex integration landscapes. - Telecom OSS industry experience preferred. - Experience with BMC Helix Discovery, Helix ITSM and related tooling ...

Automation Engineer

Hiring Organisation
IMT Resourcing Solutions
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £70,000 per annum
current with developments in automation technologies, RPA platforms, and ITSM best practices. What we’re looking for Experience working within Service Desk or IT Service Management environments. Hands-on experience with RPA and automation technologies, ideally within an MSP environment. Strong scripting and automation skills using PowerShell, Python, or similar ...

Business Development Executive - MSP ITSM

Hiring Organisation
Global Technology Solutions Ltd
Location
Reading, Berkshire, United Kingdom
Employment Type
Permanent
Salary
GBP 35,000 Annual
BDM - IT Services Location: Reading, Berkshire (Office-based) Type: Permanent Salary: £26,000 £32,000 basic OTE: +£6,000 Year 1 - Uncapped Start Date: ASAP An exciting opportunity has arisen with a growing, global ...

Korean speaking Global IT Service Desk Coordinator

Hiring Organisation
K-People Europe Limited
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 per annum
from initial logging through to resolution or appropriate escalation • Ensure incidents and service requests are accurately recorded, categorised, prioritised, updated, and closed in the ITSM ticketing system (2) Escalation & Coordination • Coordinate escalations with senior IT team members, regional IT teams, clients and key vendors • Work closely with senior IT colleagues … guides, onboarding materials, and service process documents (5) Continuous Improvement • Identify recurring support issues and recommend practical improvements • Support Jira Service Management or equivalent ITSM process improvements • Assist with ticket quality review, service trend analysis, recurring issue tracking, and basic reporting (6) Global Service Coordination • Act as a reliable coordination ...

ServiceNow Developer

Hiring Organisation
Opus Recruitment Solutions Ltd
Location
London, South East, England, United Kingdom
Employment Type
Contractor
Contract Rate
£350 - £400 per day
business processes, enhance automation, and future-proof digital services. The ideal candidate will have strong hands-on experience with the ServiceNow platform, particularly within ITSM and CSM modules , and a proven ability to deliver high-quality solutions in a regulated or public sector environment. Key Responsibilities ServiceNow Development & Delivery Analyse … Essential Proven experience working with the ServiceNow platform (development, configuration, and customisation) Strong understanding of ServiceNow capabilities and architecture Experience with: IT Service Management (ITSM) Customer Service Management (CSM) Exposure to Now Assist (AI-driven capabilities) within ServiceNow Experience delivering solutions in UK public sector or regulated environments Solid understanding ...

Solution Architect BMC HELIX/ITSM

Hiring Organisation
Gazelle Global Consulting Ltd
Location
Luton, Bedfordshire, South East, United Kingdom
Employment Type
Contract
role focuses on modernising IT operations, driving automation, and improving service delivery across complex environments. Key Skills & Experience: Strong BMC Helix architecture experience across ITSM, CMDB, Discovery, Digital Workplace and Automation Deep understanding of BMC Remedy, integrations, workflows, forms and service management processes Proven experience implementing and aligning environments ...

ServiceNow Technical Architect

Hiring Organisation
Focus on SAP
Location
West Sussex, England, United Kingdom
across implementation and enhancement programmes. Act as the senior technical escalation point for complex platform decisions. Platform Delivery & Transformation Lead implementation and optimisation across: ITSM Pro ITOM ITAM HRSD IRM Financial Planning Support global rollouts, platform standardisation, and service maturity initiatives. Ensure solutions align with enterprise architecture and operational objectives. … enterprise architects, service management teams, and delivery partners. Key Skills: Proven experience delivering enterprise-scale ServiceNow transformation programmes. Strong expertise in: ServiceNow Platform Architecture ITSM Pro CMDB & CSDM Integrated Risk Management (IRM) Experience designing scalable, governed ServiceNow solutions within complex enterprise environments. Strong understanding of: CMDB strategy and governance Service ...

ServiceNow Developer- SC Security Clearance

Hiring Organisation
Morson Edge
Location
Milton Keynes, Buckinghamshire, South East, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£500 - 600 per day
Capability to design, develop, and configure ServiceNow applications, workflows, forms, UI policies, client scripts, and business rules. • Ability to customise existing modules such as ITSM, ITOM, ITBM, HRSD, CSM. • Experience of building custom applications using ServiceNow Studio, Flow Designer, and App Engine. • Ability Develop and maintain client-side (JavaScript, GlideForm … Security Clearance or have the ability to undergo security clearance. ServiceNow Developer- SC Security Clearance - Desirable Experience • ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). • Knowledge of ITIL processes and service management best practices. • Experience with Agile/Scrum delivery. • Familiarity with DevOps pipelines and source ...

ServiceNow Consultant ( DV Cleared )

Hiring Organisation
Experis
Location
Newbury, Berkshire, UK
ability to deliver secure, high-quality solutions within a sensitive environment. Key Responsibilities Design, develop, and implement ServiceNow solutions across key modules (e.g., ITSM, ITOM, CSM) Work closely with stakeholders to gather and translate business requirements into technical solutions Configure workflows, forms, scripts, and integrations within the ServiceNow platform Support … internal teams and end users Key Skills & Experience Proven experience as a ServiceNow Consultant/Developer Strong knowledge of ServiceNow modules such as ITSM, ITOM, or HRSD Experience with scripting (JavaScript, Glide API) and platform customisation Integration experience with third-party systems (REST/SOAP APIs) Strong stakeholder management ...

Monitoring & Observability Engineer

Hiring Organisation
COMPUTACENTER (UK) LIMITED
Location
South East London, London, United Kingdom
Employment Type
Permanent
Splunk Collect and analyse telemetry data (metrics, logs, traces, events) to diagnose and resolve system and application performance issues Integrate monitoring platforms with ITSM tools (e.g. ServiceNow) and CI/CD pipelines to enable proactive alerting and resolution workflowsAct as a Monitoring & Observability SME within customer delivery teams Support incident … managing observability platforms including Dynatrace, Grafana, and/or Splunk Deep understanding of telemetry signal analysis and performance monitoring Experience integrating observability tools with ITSM platforms and DevOps toolchains Ability to troubleshoot complex infrastructure and application issues using monitoring insights Solid scripting experience (Python, PowerShell) for automation and integration Familiarity ...

Head of IT Service Management

Hiring Organisation
SNG (Sovereign Network Group)
Location
Basingstoke, Hampshire, England, United Kingdom
Employment Type
Full-Time
Salary
£80,000 - £98,000 per annum, Inc benefits
fantastic opportunity to join Sovereign Network Group (SNG) as Head of IT Service Management, based from our office in Basingstoke . You'll combine home and office working to ensure a positive work/life balance. It's an exciting time to join SNG as we continue to develop … automation and self-service as we move forward to improve the IT support experience for all SNG colleagues. The Role As Head of IT Service Management , you'll be responsible for driving delivery of SNG's IT service strategy and leading the IT service management function within CIO, enabling organisational ...

ITSM New Business Sales Consultant

Hiring Organisation
Global Technology Solutions Ltd
Location
Watford, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£80,000
ITSM New Business Sales Consultant Location: Hybrid Watford (2 days per week in office) Type: Full-time Salary: £60,000 £80,000 + commission (OTE £120,000 £150,000) The Opportunity Were looking for a high-performing ITSM New Business Sales Consultant to drive growth in a fast-scaling, international … organisation. This is a true hunter role focused on winning new business, opening doors, and building a strong pipeline within the ITSM and MSP ecosystem. Youll take a consultative approach to selling, helping organisations modernise and optimise their IT service operations through automation, integration, and smart service design. ...

Service Desk Engineer

Hiring Organisation
Matchtech
Location
Romsey, Hampshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
seeking a dedicated Service Desk Engineer to join its permanent workforce in Romsey. This pivotal role involves ensuring the high-quality delivery of IT service management to UK and international customers, driving sustainable business growth through excellent customer service and effective team collaboration. Key Responsibilities: Serving as the primary point … focus on Equal Opportunity, Diversity, and Inclusion. Access to community groups for sharing ideas and passions. If you have a strong background in IT service management, particularly within the Defence & Security sector, and thrive in a customer-focused role, we would love to hear from you. Apply now to join ...

ServiceNow Technical Architect

Hiring Organisation
DCV Technologies
Location
Crawley, West Sussex, United Kingdom
Employment Type
Contract
Contract Rate
£700 - £750/day - Inside IR35
Technical Architect with proven experience delivering enterprise-scale global ServiceNow transformation programs spanning multi-country rollouts and complex IT landscapes and deep expertise in ITSM Pro, CMDB/CSDM, IRM and end-to-end ServiceNow platform architecture, with demonstrated capability to design scalable and governed enterprise solutions … future-ready ServiceNow architecture for global environments. Lead architecture/design workshops, gap analysis, and provide technical governance. Drive implementation of ServiceNow modules across ITSM Pro, ITOM, ITAM, HRSD, IRM, and Financial Planning. Integrate ServiceNow with Active Directory, observability tools, and other enterprise systems. Establish and enforce platform governance, design ...

ServiceNow Solution Architect (CSM) | Remote Contract Opportunity

Hiring Organisation
Linksap Europe Ltd
Location
Wokingham, Berkshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP Annual
looking for an experienced ServiceNow Architect with strong expertise across Customer Service Management (CSM), alongside exposure to FSM, ITSM and SPM. The role will focus on the design, optimisation and expansion of an enterprise-wide ServiceNow platform, including solution architecture, integrations, workflow automation, AI-driven capabilities and stakeholder engagement. … requirements: Extensive ServiceNow Solution Architecture experience Strong experience with CSM (essential) Knowledge of FSM, ITSM and/or SPM Experience with Integration Hub, Flow Designer, APIs and enterprise integrations Experience with ServiceNow AI capabilities, Virtual Agent and Knowledge Management Client-facing stakeholder management experience Strong communication skills Additional details: Primarily ...

Technical Support Analyst - Team Lead

Hiring Organisation
MaxAd
Location
Haslemere, Surrey, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£45,000
influence over how things are done. Working within a collaborative and forward-thinking business, you'll benefit from a clear progression path toward IT Service Management, with exposure to service performance, reporting and continuous improvement initiatives from day one. As a true leader in their field, youll benefit from working … growth journey. If you're looking for a role where you can step up, make an impact and progress your career toward IT Service Management, we'd love to hear from you. Apply ...

Internal Sales Executive

Hiring Organisation
Focus Resourcing Group
Location
Reading, Berkshire, South East, United Kingdom
Employment Type
Permanent
Salary
£55,000
with a strong track record in IT Service Management (ITSM) solution sales. This is a great opportunity to join a global leader in IT Service Management and play a key role in expanding presence across the ITSM landscape. You will be responsible for winning new clients, developing a strong personal … progress reports and ensure CRM data is accurate The successful Internal Sales Executive will have the following related skills/experience: Proven experience of ITSM solution sales Minimum of 3 years B2B sales experience Success in new business acquisition and account development Excellent commercial and relationship management skills Degree educated ...

ITSM Sales Executive - ServiceNow / Halo / Freshworks / Avanti

Hiring Organisation
Global Technology Solutions Ltd
Location
Reading, Berkshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£80,000
ITSM Sales Executive - ServiceNow/Halo/Freshworks/Avanti Location: Reading Salary … + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role in driving growth and expanding market ...

IT Support Engineer

Hiring Organisation
HW Select Ltd
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£55,000 per annum
Administering and maintaining Windows Server environments Supporting and managing Microsoft 365 services Working within an ITIL framework to improve processes and service delivery Using ITSM tools (e.g. Halo or similar) to track and resolve incidents and requests Assisting with basic networking issues and troubleshooting connectivity problems Coordinating with and managing … What we’re looking for Experience across both Service Desk and Windows Server environments Strong Microsoft 365 knowledge Familiarity with ITIL practices Experience with ITSM tools (Halo or similar) Basic networking knowledge (DNS, DHCP, TCP/IP) is a plus Confident communicator who can work independently and take initiative ...

Acturis Support Officer

Hiring Organisation
Brown & Brown (Europe)
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Job title: Acturis Support Officer Location: London (hybrid working available) Salary: negotiable Job Purpose The Acturis Support Officer is responsible for providing first-line functional and system support for Acturis to the business, via phone ...

Sales Executive (ITSM)

Hiring Organisation
Rise Technical Recruitment
Location
Reading, Oxfordshire, United Kingdom
Employment Type
Permanent
Salary
GBP 40,000 - 50,000 Annual
global market leader where you can drive new business, grow key accounts and play a pivotal role in expanding a high-performing IT Service Management portfolio? This is a permanent opportunity for a Sales Executive to join an established and growing organisation at the forefront of IT Service Management solutions. … trusted advisor on ITSM improvement and transformation initiatives Forecasting against targets and maintaining accurate CRM data The Person Proven track record in IT Service Management solution sales. Previously worked in B2B sales. Experience in both new business acquisition and account development. Strong commercial awareness with excellent negotiation and relationship skills. ...

IT Service Management Specialist

Hiring Organisation
Randstad Technologies
Location
London, South East, England, United Kingdom
Employment Type
Contractor
Contract Rate
£115 - £150 per day
London - 2 days in the office | £100 to £150 a day | 6 Months Contract + Extension (Inside IR35) If you are a highly organized ITSM professional who thrives on optimisation, communication, and operational excellence, then I want to hear from you. Send your CV to or apply directly ...

Oracle Database and Application Support

Hiring Organisation
17918
Location
Bracknell, Berkshire, United Kingdom
email. Ability to troubleshoot and diagnose performance issues using native Oracle tools like STATSPACK and latest Oracle tools like OCI Analytics Familiarity with ITSM process and ability to leverage modern ITSM tools like ServiceNow, Ivanti or similar. Eligibility for UK Security Clearance Desirable Skills/Experience: Expertise in Apache ...

Head of Service Governance & Improvement

Hiring Organisation
M Group
Location
Stevenage, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
best-practice processes, strong governance and a culture of accountability across the service landscape. Youll also oversee key areas including change and release governance, ITSM platform strategy, configuration management and problem management maturity. This is an exciting opportunity to influence service culture at scale and deliver predictable, high-quality outcomes … business. Essential Skills & Experience Demonstrated ability to establish and embed ITSM processes and governance across multi-supplier environments Proven track record of driving service maturity and continuous improvement using insight, data and structured methodologies Strong leadership capability, with experience influencing cultural change and embedding accountability across teams Skilled in managing ...