76 to 100 of 159 ITSM Jobs in the South East

ITSM Consultant Location: Euston Rate: £550 Inside IR35 Contract: 6 months initial About the Role: Our client is hiring for an ITSM Consultant to lead the design, development, and implementation of ITSM processes from the ground up. This is a critical role in the organization's transformation journey, where you … ll play a key part in establishing a scalable ITSM framework that aligns with business goals and IT best practices. Key Responsibilities: Analyse current IT operations and identify gaps and opportunities for ITSM process implementation. Design, document, and implement ITSM processes including (but not limited to) Incident Management, Problem Management … Request Management, Knowledge Management, and Configuration Management. Collaborate with stakeholders across departments to ensure process alignment with business needs. Define KPIs and metrics for ITSM processes and set up reporting dashboards. Configure and customize ITSM tools/platforms (e.g., ServiceNow, Jira Service Management, BMC Remedy). Provide training, guidance, and More ❯

devices (iOS, Android). Basic networking knowledge to assist with issue troubleshooting (TCP/IP, DNS, DHCP, VPN). Experience with IT service management (ITSM) tools and ticketing systems. Excellent communication skills, with the ability to clearly explain technical issues to non-technical users. Strong problem-solving and troubleshooting abilities More ❯

devices (iOS, Android). Basic networking knowledge to assist with issue troubleshooting (TCP/IP, DNS, DHCP, VPN). Experience with IT service management (ITSM) tools and ticketing systems. Excellent communication skills, with the ability to clearly explain technical issues to non-technical users. Strong problem-solving and troubleshooting abilities More ❯

communication and interpersonal skills. Relevant ServiceNow certifications (e.g., ServiceNow Certified Implementation Specialist) are a plus." Mandatory Skills SERVICENOW ITAM Desirable Skills WORKING KNOWLEDGE OF ITSM TOOLS, ADMIN & MGMT OF CA CLIENT AUTOMATN TOOLS Priyanka Sharma Senior Delivery Consultant Office: 02033759240 Email: psharma@vallumassociates.com More ❯

Support and be confident working deskside/Server Room on Networks, Infrastructure and Laptops. Responsibilities: Working with Third Parties Familiarity with ITIL processes and ITSM systems Experience in both Deskside and Network Support Active Directory Office 365 BAU and Project Work On Site If this could be your next career More ❯

Service Management (ITIL environment). Strong stakeholder management, communication, and coordination skills. Ability to stay calm under pressure and solve problems proactively. Experience with ITSM tools (e.g., BMC Remedy). Knowledge of ICT and/or mobile network environments To apply for the Incident Assurance Manager please send your CV More ❯

Service Management (ITIL environment). Strong stakeholder management, communication, and coordination skills. Ability to stay calm under pressure and solve problems proactively. Experience with ITSM tools (e.g., BMC Remedy). Knowledge of ICT and/or mobile network environments To apply for the Incident Assurance Manager please send your CV More ❯

a modern OO language such as Java or Python Knowledge of languages such as PowerShell, C# Understand or worked within an Incident Management Process (ITSM) Desirable Requirements: AWS Linux - Debian, CentOS, Alpine and AWS Linux Terraform, Docker, Kubernetes, Git Observability/APM Platforms Jenkins, Nginx, MySQL Benefits We are actively More ❯

how systems are integrated and the ability to challenge suppliers if there's a need to think differently Knowledge of structured project and IT service management methodologies such as Prince2, ITIL etc Stakeholder engagement Agile or Waterfall methodology Experience working within social housing in an IT capacity is highly desirable More ❯

application support background, ideally within insurance or financial services. Proven experience working with a range of SaaS applications and vendor platforms. Solid understanding of ITSM principles and best practices – ITIL certification or experience preferred. Experience across incident management, service request fulfilment, and change/problem management. Confident in performance monitoring More ❯

sales and executive-level relationship management. Prior sales experience in one or more of the following areas: Finance, HR, Customer Service, Supply Chain, IT Service Management, Security Operations, or IT Operations Management. Experience exceeding sales targets Experience leading a virtual or matrixed team Additional Information Work Personas We approach our More ❯

range of programs. Knowledge and experience of core IT capabilities including Cloud, Infrastructure & Networks, Application including development, Data including database, analytics, AI and ML, ITSM including ITIL, Cyber Security, Automation. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within More ❯

review: Participate in team DevOps ceremonies (sprint planning, demos, reviews) providing valuable input. Essential Experience: Proven experience developing on the ServiceNow platform, specifically with ITSM and ITOM modules, designing and delivering technical solutions. Familiarity with integrating external platforms/data into ServiceNow using best practices. Experience with programming languages such More ❯

you will work alongside some of the most talented specialists in the industry with the opportunity to shadow a CTA! They are specialists in ITSM, ITAM, ITOM & HRSD implementations within the Telco, Financial Services, Banking & Legal industries! Renowned for company culture & reinvestment, you will work within a culturally strong, collaborative More ❯

in depth knowledge & experience with SNOW HRSD Module to join their delivery team through a very exciting period of growth! They are specialists in ITSM, CSM, HRSD GRC & SecOps implementations who have recently won a series of urgent HRSD implementations within the financial services, banking, telecommunications & Public Sector industries. You More ❯

+ requirements | essential experience managing third-party it infrastructure and network service providers in a multi-site, customer-facing environment strong understanding of it service management principles (e.g., itil), particularly in outsourced models experience overseeing cloud, network, and end-user services through governance rather than hands-on support excellent supplier More ❯

all our clients across the Healthcare, Retail & Construction sectors Provide initial response to client tickets Update and manage support tickets to completion via our ITSM system Update client information on our CRM system (Salesforce - Service Cloud) Prepare for and deliver weekly ticket calls and provide updated ticket lists, liaising directly More ❯

Framework, Angular, AppDynamics, AS/400, Asp.net, AWS DevOps Services, Azure Cosmos DB, Azure DevOps, Bash/Shell scripting, BMC Control-M, BMC Helix ITSM, C, C#, C++, Cassandra, Cognos Analytics, DB2-DB Administration, Docker, Dynatrace, Elastic Search, ERP (JDA/PoS/PLM/Infor LN/JDE/… Autosys, Major incident management, Microservices, MongoDB, MS SQL Server, MSBI-SSRS, MySQL, Nginx, Oracle DB Administration, PostgreSQL, PowerBI, Problem Management, Prometheus, Python, React, ServiceNow ITSM, ServiceNow-Event Management, ServiceNow(ITOM ITSM and other) Functional Testing, Shell Scripting, Splunk, SpringBoot, Tomcat-Apache, VB.Net, Websphere, Windows Server More ❯

following scope of work within the Accounts Management & Provisioning team. Provide Customer First service and support for all account related issues. Use of IT Service Management tools to track and record customer incidents and requests. Apply excellent written, digital, and oral communication skills. Work on an tech forward customer support More ❯

/CD (Octopus Deploy/Azure DevOps/TeamCity) Knowledge of Azure monitoring, alerting, message queues Understand or worked within an Incident Management Process (ITSM More ❯

/CD (Octopus Deploy/Azure DevOps/TeamCity) Knowledge of Azure monitoring, alerting, message queues Understand or worked within an Incident Management Process (ITSM More ❯

/CD (Octopus Deploy/Azure DevOps/TeamCity) Knowledge of Azure monitoring, alerting, message queues Understand or worked within an Incident Management Process (ITSM) Responsibilities: Minimising downtime to products & services Ensuring the platform is stable, scalable, and completely automated. Helping to improve and shorten development/process lifecycles. Applying More ❯

team development. Collaborating cross-functionally to align network services with strategic business goals. What we’re looking for: Strong knowledge of ServiceNow or similar ITSM tools. CCNP or JNCIP-ENT level expertise in networking technologies (BGP, OSPF, STP, VLANs, etc.). Hands-on experience with Cisco, Juniper, Fortinet, or Palo More ❯

implementations is highly desirable Preferred Qualifications: ITIL Foundation Certification (V3 or V4) ServiceNow Certified System Administrator Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps) Bachelor’s degree or equivalent hands-on experience Previous experience working within a ServiceNow Partner What they offer: Base Salary Up More ❯

implementations is highly desirable Preferred Qualifications: ITIL Foundation Certification (V3 or V4) ServiceNow Certified System Administrator Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps) Bachelor’s degree or equivalent hands-on experience Previous experience working within a ServiceNow Partner What they offer: Base Salary Up More ❯