226 to 250 of 421 Incident Management Jobs in the South East

experience with a broad range of cybersecurity tools. Key Responsibilities: Working closely with the SOC to implement SIEM technology Automating security workflows to streamline incident response Utilising cloud environments across both Azure and AWS. Assisting with Incident Management Contributing to platform automation and DevOps practices. Utilising XQL More ❯

out to all critical plant, equipment and systems Operation, trouble shooting and first time fix for the following (This list is not exhaustive) Building Management systems (BMS) Air conditioning Systems including DX, Chilled water and Adiabatic AHUs Generators and controls AC/DC single phase and three phase motors … UPS Systems Emergency lighting HV/LV System Fire Systems including VESDA and Gas Suppression Inspection and Condition Checks of Critical Plant Incident Management and Escalation Management of Subcontractors including Issue and ensure appropriate controls within the Permit to Work systems. Ensure all Data Centre Critical Records More ❯

role that requires commitment to providing a high-quality service to meet customer demand. The role is required to deliver IMAC, iMACD, and Breakfix Incident Management Services. The duties range from small alterations such as patching and fault finding to performing large-scale equipment and device relocations including … mechanical and electrical provisioning - Technology component swaps. WTS Control functions Technology room inspections Alarm investigation assistance (CMS/BMS/Peregrine) Identification to DCO management of redundant technology infrastructure Escort and supervision of activities within technology rooms i.e. 3rd party and other bank group activities. Power circuit support (proprietary … Technology component swaps Third party supervision (escort and supervision) WTS Cabling Carry out cable installation services in accordance with STS cabling/patching schedules Management of patching within equipment cabinet Labelling of cabling in accordance with STS standards and requirements Supervision and QA for cabling installs. Recovery of unused More ❯

Server, Desktop, Active Directory, and Networking. A can-do attitude, strong customer services skills, and excellent technical and communication skills are essential. Key Duties Incident Management: Efficiently diagnose and resolve complex technical issues escalated from 1st line support, involving network, hardware, and software problems. Customer Service: Deliver exceptional More ❯

and coordinate with third-party vendors to drive resolutions Identify, initiate, and process change requests, actively participate in change approval meetings, and help enhance incident management procedures Deliver on-site support as needed, including installations, hardware decommissions, and acting as a technical representative - comprehensive training provided. Main Skills … with the ability to explain technical issues clearly and effectively Strong troubleshooting skills, solid understanding of network engineering principles, and familiarity with IT Service Management (ITSM) systems Experience with change management processes or supporting network infrastructure projects is desirable Industry certifications (e.g., Cradlepoint, Ruckus, Cisco) are preferred and More ❯

and coordinate with third-party vendors to drive resolutions Identify, initiate, and process change requests, actively participate in change approval meetings, and help enhance incident management procedures Deliver on-site support as needed, including installations, hardware decommissions, and acting as a technical representative - comprehensive training provided. Main Skills … with the ability to explain technical issues clearly and effectively Strong troubleshooting skills, solid understanding of network engineering principles, and familiarity with IT Service Management (ITSM) systems Experience with change management processes or supporting network infrastructure projects is desirable Industry certifications (e.g., Cradlepoint, Ruckus, Cisco) are preferred and More ❯

and coordinate with third-party vendors to drive resolutions Identify, initiate, and process change requests, actively participate in change approval meetings, and help enhance incident management procedures Deliver on-site support as needed, including installations, hardware decommissions, and acting as a technical representative - comprehensive training provided. Main Skills … with the ability to explain technical issues clearly and effectively Strong troubleshooting skills, solid understanding of network engineering principles, and familiarity with IT Service Management (ITSM) systems Experience with change management processes or supporting network infrastructure projects is desirable Industry certifications (e.g., Cradlepoint, Ruckus, Cisco) are preferred and More ❯

seeks an attorney with significant experience in data governance, privacy, cybersecurity, and emerging artificial intelligence issues to provide strategic legal advice on data risk management and innovation priorities. This role reports to the Assistant General Counsel - Data Governance, Privacy, and Cybersecurity and collaborates with legal, business, and functional teams … regulations, and guidance. The candidate must have strong analytical skills and deliver pragmatic, business-oriented legal services in a fast-paced technology environment. Project management and prioritization skills are essential, along with the ability to provide strategic insights for compliance and governance in emerging data and technology law areas. … multiple jurisdictions, including cyber disclosures to regulators like the SEC. Healthcare laws are a plus. Ability to synthesize legal themes across jurisdictions for risk management advice in multi-country projects. Experience managing outside counsel and liaising with experts such as law firms, consultants, and forensic specialists. Ability to understand More ❯

Responsibilities: Set up and maintain CI/CD pipelines to automate building, testing, and deploying code Use Azure Pipelines to automate infrastructure provisioning and management Write automation scripts in Bash or Python to streamline processes and enhance workflows Manage cloud resources using Azure, and work with Docker and Kubernetes … for containerised application deployment Implement monitoring tools, alerting systems, and conduct root cause analyses to support incident management Apply security best practices including encryption, identity and access management, vulnerability scanning, and compliance with regulatory standards such as GDPR, HIPAA, and PCI-DSS Act as a bridge between More ❯

meet business objectives. The role is critical for minimizing downtime, enhancing performance, reliability, stability and integrating hybrid network solutions. Key Responsibilities Leadership and Team Management Supervise, mentor, and lead NOC and cloud teams to ensure high-quality support. Define roles, responsibilities, and expectations for team members. Conduct regular performance … subnets, gateways) for both cloud and on-premises systems. Ensure seamless integration of cloud and on-premises networks (hybrid setups). Operations, Monitoring, and Incident Management Monitor the performance of both on-premises and cloud-based systems. Ensure timely detection, escalation, and resolution of incidents and outages. Develop … within the operations organization. Communication and Reporting Serve as the escalation point for critical incidents. Provide regular updates and reports on infrastructure performance and incident resolution to stakeholders. Develop and provide a cadence for monthly reporting on KPI's such as uptime, availability, ITSM metrics, projects and project status. More ❯

meet business objectives. The role is critical for minimizing downtime, enhancing performance, reliability, stability and integrating hybrid network solutions. Key Responsibilities Leadership and Team Management Supervise, mentor, and lead NOC and cloud teams to ensure high-quality support. Define roles, responsibilities, and expectations for team members. Conduct regular performance … subnets, gateways) for both cloud and on-premises systems. Ensure seamless integration of cloud and on-premises networks (hybrid setups). Operations, Monitoring, and Incident Management Monitor the performance of both on-premises and cloud-based systems. Ensure timely detection, escalation, and resolution of incidents and outages. Develop … within the operations organization. Communication and Reporting Serve as the escalation point for critical incidents. Provide regular updates and reports on infrastructure performance and incident resolution to stakeholders. Develop and provide a cadence for monthly reporting on KPI's such as uptime, availability, ITSM metrics, projects and project status. More ❯

in the areas of data governance, privacy, cybersecurity, and emerging artificial intelligence issues to provide strategic legal advice in addressing Cencora's data risk management and innovation priorities. This role will report to the Assistant General Counsel - Data Governance, Privacy, and Cybersecurity and will collaborate with other legal, business … business-oriented, pragmatic, and efficient legal services in a fast-paced, changing technology environment. The successful candidate will also have strong prioritization and project management skills. This suite of skills includes the ability to provide strategic insights to compliance partners tasked with operationalizing privacy and cybersecurity compliance along with … cybersecurity, AI, and other data protection and operational continuity issues. This work also envisions creating template agreements and associated playbooks to expedite contracting issue management in privacy, cyber, and AI law arenas. Assess and help mitigate harms associated with privacy and cybersecurity incidents through clear communication, disciplined issue escalation More ❯

the highest SLA uptimes Consolidation, improvement and expansion of our cloud infrastructure offering Increased visibility of cloud estate and health metrics Greater control and management of infrastructure for production Responsibilities: Effectively deploy, manage and monitor Cloud infrastructure in a LiveOps environment. Scoping, design and implementation of cloud architecture. Implement … maintain and consolidate cloud testing and automation tools. Identifying and deploying cybersecurity measures. Incident management and root cause analysis. Working with our code and build teams to ensure a streamlined workflow. Experienced with version control systems like Perforce and git. A knowledge of creating and maintaining logging, monitoring … and incident response technologies. Experienced with Infrastructure as Code technologies (AWS/Azure). Experienced containerising applications and maintaining containerised infrastructure (ECS, Docker Swarm, Kubernetes etc). Familiarity with CI/CD systems like Jenkins, GitLabCI, CircleCI etc. Experience with Pulumi is desirable. Knowledgeable in Microsoft PlayFab is an More ❯

in Production/Application Support Full Stack Support experience - C#.net, SQL Development, Angular Proficiency for application troubleshooting and support. Strong SQL skills for database management and query optimization. Experience with AWS services for cloud management and deployment. Daily Responsibilities Morning Check-In: Review system health dashboards and logs … to ensure all services are running smoothly. Address any overnight alerts or incidents reported by monitoring tools. Incident Management: Respond to and troubleshoot issues reported by users or automated monitoring systems. Perform root cause analysis and implement fixes to resolve incidents promptly. Document incidents and resolutions for future … closely with development teams to understand new features and changes. Coordinate with other IT teams to ensure seamless integration and operation of systems. Database Management: Perform regular database maintenance tasks such as backups, indexing, and performance tuning. Write and optimize SQL queries to support application functionality and reporting needs. More ❯

in Production/Application Support Full Stack Support experience - C#.net, SQL Development, Angular Proficiency for application troubleshooting and support. Strong SQL skills for database management and query optimization. Experience with AWS services for cloud management and deployment. Daily Responsibilities Morning Check-In: Review system health dashboards and logs … to ensure all services are running smoothly. Address any overnight alerts or incidents reported by monitoring tools. Incident Management: Respond to and troubleshoot issues reported by users or automated monitoring systems. Perform root cause analysis and implement fixes to resolve incidents promptly. Document incidents and resolutions for future … closely with development teams to understand new features and changes. Coordinate with other IT teams to ensure seamless integration and operation of systems. Database Management: Perform regular database maintenance tasks such as backups, indexing, and performance tuning. Write and optimize SQL queries to support application functionality and reporting needs. More ❯

operational problem resolution for customers across the globe. Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures. Support and lead certain elements of transition activities for new customers into Support. Participate in monthly customer meetings, including support performance More ❯

solving and will already be experienced in a similar role. Essential skills: Windows 7/10, MS Office 365/2013 Active Directory administration Incident Management Tools e.g. Cherwell, Remedy, Assyst Desktop/laptop hardware Desirable qualifications: Any of the following: ITIL Foundation, Microsoft certifications, CompTIA A+ What More ❯

viable plans for delivering industry leading solutions on top of standard services and delivering in life support of GTT Enterprise customers. GTT’s Technical Management offering is a consultative, value-add professional services that provides a tailored experience to their client base. As a Technical Manager you will own … solution, understand the wider context of the solution with the customer and how it aligns with their business, bringing a holistic ITIL based Service Management structure to some of GTT’s most important Managed Customers. At any one time you will work on multiple client accounts and must have … excellence, agility, ownership, and responsibility. Becoming an invaluable partner to the client. Monitor industry networking updates, technologies, and best practices to improve overall network management and to remain informed of new technical developments and trends in the industry. Own the customer solution lifecycle from initial customer order onwards, highlighting More ❯

viable plans for delivering industry leading solutions on top of standard services and delivering in life support of GTT Enterprise customers. GTT’s Technical Management offering is a consultative, value-add professional services that provides a tailored experience to their client base. As a Technical Manager you will own … solution, understand the wider context of the solution with the customer and how it aligns with their business, bringing a holistic ITIL based Service Management structure to some of GTT’s most important Managed Customers. At any one time you will work on multiple client accounts and must have … excellence, agility, ownership, and responsibility. Becoming an invaluable partner to the client. Monitor industry networking updates, technologies, and best practices to improve overall network management and to remain informed of new technical developments and trends in the industry. Own the customer solution lifecycle from initial customer order onwards, highlighting More ❯

viable plans for delivering industry leading solutions on top of standard services and delivering in life support of GTT Enterprise customers. GTT’s Technical Management offering is a consultative, value-add professional services that provides a tailored experience to their client base. As a Technical Manager you will own … solution, understand the wider context of the solution with the customer and how it aligns with their business, bringing a holistic ITIL based Service Management structure to some of GTT’s most important Managed Customers. At any one time you will work on multiple client accounts and must have … excellence, agility, ownership, and responsibility. Becoming an invaluable partner to the client. Monitor industry networking updates, technologies, and best practices to improve overall network management and to remain informed of new technical developments and trends in the industry. Own the customer solution lifecycle from initial customer order onwards, highlighting More ❯

is implemented to restore service. The role requires travel to meet face to face with the customer and their subject matter experts. Client relationship, management, and communication with customers to ensure that services delivered meets or exceeds the standards required as specified within the service contract. Leading rapid and … effective responses to major incidents including escalation, communication, resolution, closure, and post incident analysis. Work with Service Desk to identify and drive the resolution of problems throughout the business with a view to reducing the number of incidents, providing an improved service to the customer. Continuously looking to enhance … verbally and in writing to both technical and non-technical audiences. Creative, analytical problem solver with the ability to apply original and innovative thinking. Incident Management: Handling outages, escalations, and root cause analysis. Able to manage changing workload and priorities. Able to work both within a team and More ❯

continuous. “People first” culture The Latest, cutting-edge technology You will join a 24/7 SOC team, involved in the highest level of Incident Response activities, proactive threat hunting and development of detection and use-case capabilities. You’ll be working alongside the engineering team to help find … or similar experience. Microsoft SC-200 Certs are desirable. Excellent communication skills A strong knowledge of sophisticated threat actor methodologies, along with experience in incident response and forensic investigations. This business has a clear picture of where they want to be, have the right individuals steering the ship and … exceptional tech talent leading the way. Impressive customers, flexible working and a company who truly care. Responsibilities: Leading escalated Cyber Incident Management, including Major Incidents and 2nd/3rd line analysis for ongoing investigations. Carrying out proactive threat hunts, RCAs, creation of detection capabilities Monitor/hunt security More ❯

continuous. “People first” culture The Latest, cutting-edge technology You will join a 24/7 SOC team, involved in the highest level of Incident Response activities, proactive threat hunting and development of detection and use-case capabilities. You’ll be working alongside the engineering team to help find … or similar experience. Microsoft SC-200 Certs are desirable. Excellent communication skills A strong knowledge of sophisticated threat actor methodologies, along with experience in incident response and forensic investigations. This business has a clear picture of where they want to be, have the right individuals steering the ship and … exceptional tech talent leading the way. Impressive customers, flexible working and a company who truly care. Responsibilities: Leading escalated Cyber Incident Management, including Major Incidents and 2nd/3rd line analysis for ongoing investigations. Carrying out proactive threat hunts, RCAs, creation of detection capabilities Monitor/hunt security More ❯

scalability of the ServiceNow instance What you will need to be successful: ServiceNow Administration experience Strong knowledge of ITSM processes Experience with Problem, Change & incident management Knowledge of Supplier & Contract Management Knowledge of ITIL & ISO IT processes & ITIL Certified is highly desirable ServiceNow CSA Certified Minimum More ❯

scalability of the ServiceNow instance What you will need to be successful: ServiceNow Administration experience Strong knowledge of ITSM processes Experience with Problem, Change & incident management Knowledge of Supplier & Contract Management Knowledge of ITIL & ISO IT processes & ITIL Certified is highly desirable ServiceNow CSA Certified Minimum More ❯