26 to 50 of 52 Incident Management Jobs in the South East

reliability risks and drive long-term preventative improvements Define and refine SLIs, SLOs, and error budgets aligned with business and customer outcomes Lead complex incident management, post-incident reviews, and remediation planning Depth at Networkign Fundamentals - trouble shoting network infrastructure is key Experiecne working as senrio … Datadog Previous mentoring or technical leadership experience Experience with Infrastructure as Code tools such as Terraform or CloudFormation Exposure to AI-assisted tooling for incident analysis or operational efficiency Sphere Digital Recruitment is acting as an Employment Business in relation to this vacancy. ...

team and responding to and managing security incidents and alerts. In addition you will provide consultation and expertise on security matters. Responsibilities: Security Operations & Incident Management: Managing ticket workload within the Security team. Gathering, analysing and acting upon threat intelligence. Responding to on-going security incidents. Responding … active alerts from security systems. Writing change management requests for security-related changes . Vulnerability & Endpoint Management: Conducting penetration testing and tracking corrective actions. Resolving vulnerabilities in the infrastructure and EUC estate. Defining and managing the configuration of endpoint protection policies. Managing the configuration of Identity and Access ...

escalation point within the infrastructure team, supporting complex technical environments across multiple clients. You’ll work closely with Service Desk, Professional Services, and Account Management teams to ensure the stability, security, and scalability of client IT environments. This position also offers the opportunity to develop into a technical authority … line escalation point for complex infrastructure incidentsTroubleshoot and resolve business-critical technical issues, including root cause analysisSupport and contribute to major incident management and post-incident reviewsDeliver proactive infrastructure improvements, including monitoring, patching, and optimisationProvide technical oversight for changes, upgrades, and infrastructure improvementsContribute to automation, platform standardisation ...

logging, triaging, and assigning technical incidents before managing their flow through to resolution. The Analysts will also play an active role in proactive management of incidents – removing blockers, ensuring both client and internal stakeholder are well represented and receiving the best level of service. **Candidates need … logging of incidents with any of the technology solutions. Incidents may be presented via web portal (ServiceNow), email or telephone. Accountable for assignment of incident tickets to the most appropriate resolution resource based on several factors including availability, incident severity and service level agreement. Accountable for the rapid ...

potential problems with the IT Manager. Ensure hardware, peripherals and software are operational and well maintained. Support and champion global IT policies (security, usage, incident management, data handling). Act as first point of escalation for EMEA support issues. Drive service improvement initiatives locally and globally, fostering ...

partnered exclusively with us to appoint an Information & Operational Risk Officer. The position sits in the 2nd Line within an established non-financial risk management team, focusing on both the UK and wider European business. Information & Operational Risk Officer - European Clearing Bank (VP Level) London - Hybrid working - Exclusive opportunity … with us to appoint an Information & Operational Risk Officer. The position sits in the 2nd Line (VP level) within an established non-financial risk management team, focusing on both the UK and wider European business. Key Responsibilities Providing independent oversight and assurance on information security, cyber, data management ...

Role The Information Security Manager will take full ownership of the organisation's security framework, driving the development of policies, governance structures, and risk management processes. This position involves partnering closely with senior leaders, supporting operational resilience, and ensuring the organisation meets regulatory expectations through strong controls, robust documentation … security roadmap and long-term strategy Develop and embed policies, standards and procedures aligned with industry best practice Maintain and evolve the Information Security Management Framework (ISMF) Produce clear risk reporting and updates for senior leadership Risk & Compliance Oversee enterprise-wide security risk assessments Identify, evaluate, and manage risks ...

operational stability, governance, and delivery of technology change across a multi-system environment. This role combines IT operations leadership, policy & governance ownership, vendor management, data mapping, and end-to-end technical project delivery. Acts as a key interface between Technology, Compliance, and Operations. Key Responsibilities IT Operations … Mapping & Information Risk Own system/data maps, data locations, access models, and system dependencies Improve visibility and reduce information and operational risk Risk, Incident & Resilience Oversee incident management, investigation, and remediation Maintain DR/BCP documentation and testing schedules About You Proven experience in IT Operations ...

rollback frequency Standardise release processes across engineering teams Implement progressive delivery practices Reliability & Observability Define and track SLIs/SLOs Enhance monitoring, alerting and incident response processes Lead post-incident reviews and root cause analysis Drive reduction of operational toil Security & Compliance Embed DevSecOps controls into pipelines Implement … preferred) CI/CD tooling experience (GitHub Actions, GitLab CI, Jenkins) Experience operating production SaaS environments Strong observability tooling knowledge (Datadog, Prometheus, ELK etc.) Incident management and root cause analysis experience Experience in regulated or security-conscious environments is highly desirable ...

processing procedures. Ensure all transactions and files are fully accounted for daily and maintain full and accurate records of processing and submission details. Change & Incident Management – responsibility for understanding and supporting the Change and Incident process and procedure. Support the testing and onboarding of customers across … Previous Customer Service experience and first line or second line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work ...

processing procedures. Ensure all transactions and files are fully accounted for daily and maintain full and accurate records of processing and submission details. Change & Incident Management – responsibility for understanding and supporting the Change and Incident process and procedure. Support the testing and onboarding of customers across … Previous Customer Service experience and first line or second line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work ...

highest standard. Key Responsibilities: HV Switching: Act as the HVAP (High Voltage Authorised Person) on-site, managing switching schedules and issuing permits to work. Incident Management: Lead the first-line response to any critical plant failure (UPS, Generators, LV/HV Distribution). Team Leadership: Supervise sub-contractors … junior engineers, ensuring strict adherence to Health & Safety and MOPs/EOPs. Load Management: Monitor building management systems (BMS) and electrical monitoring systems (EPMS) to manage power redundancy. What You'll Need HVAP Status: Current (or recently expired) High Voltage Authorisation is essential. Data Center Experience: You must ...

implement data flows for various scientific instruments. Support validated data backup solutions for analytical equipment, including configuration, documentation, and equipment/software investigation. Provide incident management support, user coaching, and access management within R&D settings. Manage and resolve tickets through systems such as ServiceNow while ensuring ...

implement data flows for various scientific instruments. Support validated data backup solutions for analytical equipment, including configuration, documentation, and equipment/software investigation. Provide incident management support, user coaching, and access management within R&D settings. Manage and resolve tickets through systems such as ServiceNow while ensuring ...

recommend improvement actions for Azure AVD based production configuration. Have good knowledge of Azure AVD publishing applications web server load balancing Resource Manager License Management Manage and deploy updates via Azure update manager Update the AVD image based on business requirements provided by client, including monthly security patches, updates … upgrades of software that has been operationalized. Creating, updating, and responding to Monitors of the AVD environment Service Restoration activities not requiring privileged access (incident management, system troubleshooting, performing Elevating access activities, escalating actions requiring Privileged Access to client team members) Very good hands-on experience on Group ...

recommend improvement actions for Azure AVD based production configuration. Have good knowledge of Azure AVD publishing applications web server load balancing Resource Manager License Management Manage and deploy updates via Azure update manager Update the AVD image based on business requirements provided by client, including monthly security patches, updates … upgrades of software that has been operationalized. Creating, updating, and responding to Monitors of the AVD environment Service Restoration activities not requiring privileged access (incident management, system troubleshooting, performing Elevating access activities, escalating actions requiring Privileged Access to client team members) Very good hands-on experience on Group ...

Expect hands-on involvement in Windows Server (2016+), Linux (CentOS/RedHat/Ubuntu), VMware, Azure and Microsoft 365, alongside patching, monitoring, automation and incident management within protectively marked environments. Senior engineers will also bring experience across networking, automation (PowerShell/Ansible), OpenShift/Kubernetes and DevSecOps tooling ...

Ability to work in environments with high demand, competing priorities, and escalations from AMS teams. Nice to have: PeopleSoft experience in AR, Inventory, Asset Management, or Project Costing. Knowledge of VAT and European Finance processes. Exposure to SAP transitions, data preparation, or test cycles. Familiarity with ITSM/incident management tools. Organisation: Initial 12-month contract Outside IR35 Hybrid working: typically 2 days per week onsite in Kingston Competitive day rate Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity ...

logic and technical implementation. Governance & Documentation Maintain comprehensive documentation of requirements, data flows, and validation processes. Champion data governance and stewardship best practices. Support incident management and resolution for data-related issues. Data Literacy & Enablement Promote data literacy across business units. Guide stakeholders in framing analytical questions … Understanding of version control (e.g., Git) and collaborative development workflows. Experience or knowledge of Foundry (Palantir) is a plus. Excellent communication, documentation, and stakeholder management skills. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy. ...

finance operations and how the GL interacts with AP, AR, and Procurement. Nice-to-Have Familiarity with additional modules such as AR, Inventory, Asset Management, Project Costing. Understanding of financial processes, accounting concepts, and VAT (UK/EU). Experience working with ITSM/incident management platforms. ...

issues (build failures, vulnerabilities, artefact issues) Support and improve CI/CD pipelines for feature-level deployments Ensure reliable and repeatable deployment processes Support & Incident Management Investigate and triage platform issues and failures Perform root cause analysis and coordinate with relevant teams Unblock infrastructure-related issues impacting delivery … experience with AWS (IAM, networking, core services) Experience troubleshooting CI/CD pipelines Background in DevOps/Platform Engineering roles Strong problem-solving and incident triage skills Desirable Skills Experience with Amazon Kinesis or other streaming platforms (e.g. Kafka) Exposure to monitoring and alerting tools Experience working in complex ...

operations from ~$0.8M revenue to the next growth stage. What You’ll Own Customer Operations End-to-end onboarding, implementation, and training playbooks Support & incident management (triage, SLAs, RCA) Customer success motions: health scoring, renewals, expansions Process & Scale Document and automate core SOPs Capacity planning, staffing, and vendor … management Operational readiness for product releases and migrations Revenue & Business Operations Quote-to-cash coordination, billing cadence, and collections hygiene Forecasting and cohort reporting with Finance/Parent Company Quality, Risk & Compliance Lightweight controls for data privacy and security Maintain contract/SLA compliance and clean audit trails Team ...

Maintain accurate records of all hardware/software items and configuration changes to ensure the integrity of the Force's radio estate. 5. Stock Management: Ensure adequate levels of radios and ancillary equipment are maintained, and negotiate with suppliers regarding delivery. 6. Security Compliance: Uphold the security … radio estate in accordance with Home Office guidelines. 7. Incident Management: Handle support requests by following established procedures, providing information for incident resolution, and ensuring accurate record-keeping. Characteristics of the Role: The ideal candidate will work primarily within a single infrastructure, setting priorities to manage their ...

primary onsite representative for SOC operations, working closely with senior stakeholders while coordinating with offshore security analysts to ensure effective monitoring, threat detection, and incident response. The successful candidate will play a vital role in strengthening cybersecurity operations, improving detection capabilities, and ensuring operational excellence across the Security Operations … alerts, incidents, and operational requests. Oversee daily SOC operations, ensuring security monitoring, investigations, and response activities are delivered in line with agreed SLAs. Lead incident management for high-severity security events, coordinating across IT, infrastructure, and business teams. Guide and support SOC analysts across ...

model performance, integrations, or configuration problems). Product Guidance: Provide clients with best practices on using AI solutions effectively, including setup, customization, and optimization. Incident Management : Track, prioritize, and manage support tickets from intake to resolution, escalating to L2/L3 teams when needed. System Monitoring: Monitor ...