76 to 100 of 646 Incident Management Jobs in the South East

services and healthcare industries. The GIDS product suite powers mission-critical investor and distributor services across asset managers, insurance companies, retirement providers, and wealth management platforms. Job Overview As the Head of Production Engineering and Site Reliability Engineering (SRE) for the GIDS organisation, you will lead a team responsible … powering some of the most critical client-facing applications in financial services. You will be the strategic and operational leader for platform reliability, observability, incident response, CI/CD modernisation, and developer productivity. You will drive automation, lead with metrics, and build systems and teams that proactively address issues … development, SRE culture, and operational excellence. Collaborate cross-functionally with Engineering, Product, Compliance, and Infrastructure teams to improve system reliability and efficiency. Production Operations & Incident Management Own reliability, uptime, and performance KPIs for GIDS applications and services. Implement a comprehensive incident management lifecycle (on-call, escalation More ❯

services and healthcare industries. The GIDS product suite powers mission-critical investor and distributor services across asset managers, insurance companies, retirement providers, and wealth management platforms. Job Overview As the Head of Production Engineering and Site Reliability Engineering (SRE) for the GIDS organisation, you will lead a team responsible … powering some of the most critical client-facing applications in financial services. You will be the strategic and operational leader for platform reliability, observability, incident response, CI/CD modernisation, and developer productivity. You will drive automation, lead with metrics, and build systems and teams that proactively address issues … development, SRE culture, and operational excellence. Collaborate cross-functionally with Engineering, Product, Compliance, and Infrastructure teams to improve system reliability and efficiency. Production Operations & Incident Management Own reliability, uptime, and performance KPIs for GIDS applications and services. Implement a comprehensive incident management lifecycle (on-call, escalation More ❯

services and healthcare industries. The GIDS product suite powers mission-critical investor and distributor services across asset managers, insurance companies, retirement providers, and wealth management platforms. Job Overview As the Head of Production Engineering and Site Reliability Engineering (SRE) for the GIDS organisation, you will lead a team responsible … powering some of the most critical client-facing applications in financial services. You will be the strategic and operational leader for platform reliability, observability, incident response, CI/CD modernisation, and developer productivity. You will drive automation, lead with metrics, and build systems and teams that proactively address issues … development, SRE culture, and operational excellence. Collaborate cross-functionally with Engineering, Product, Compliance, and Infrastructure teams to improve system reliability and efficiency. Production Operations & Incident Management Own reliability, uptime, and performance KPIs for GIDS applications and services. Implement a comprehensive incident management lifecycle (on-call, escalation More ❯

services and healthcare industries. The GIDS product suite powers mission-critical investor and distributor services across asset managers, insurance companies, retirement providers, and wealth management platforms. Job Overview As the Head of Production Engineering and Site Reliability Engineering (SRE) for the GIDS organisation, you will lead a team responsible … powering some of the most critical client-facing applications in financial services. You will be the strategic and operational leader for platform reliability, observability, incident response, CI/CD modernisation, and developer productivity. You will drive automation, lead with metrics, and build systems and teams that proactively address issues … development, SRE culture, and operational excellence. Collaborate cross-functionally with Engineering, Product, Compliance, and Infrastructure teams to improve system reliability and efficiency. Production Operations & Incident Management Own reliability, uptime, and performance KPIs for GIDS applications and services. Implement a comprehensive incident management lifecycle (on-call, escalation More ❯

services and healthcare industries. The GIDS product suite powers mission-critical investor and distributor services across asset managers, insurance companies, retirement providers, and wealth management platforms. Job Overview As the Head of Production Engineering and Site Reliability Engineering (SRE) for the GIDS organisation, you will lead a team responsible … powering some of the most critical client-facing applications in financial services. You will be the strategic and operational leader for platform reliability, observability, incident response, CI/CD modernisation, and developer productivity. You will drive automation, lead with metrics, and build systems and teams that proactively address issues … development, SRE culture, and operational excellence. Collaborate cross-functionally with Engineering, Product, Compliance, and Infrastructure teams to improve system reliability and efficiency. Production Operations & Incident Management Own reliability, uptime, and performance KPIs for GIDS applications and services. Implement a comprehensive incident management lifecycle (on-call, escalation More ❯

related field. Master’s degree or relevant certifications (e.g., ITIL, PMP, SAP Certified Integration Architect) preferred. Experience: Minimum of 10+ years in IT integration management, with at least 5 years in a leadership role overseeing major incident management or similar programs. Proven exposure to integration technologies such … APIs, and data synchronization tools. Hands-on experience with WebMethods, SAP Integration Suite, SAP DS, and/or CIDS. Familiarity with ITIL frameworks and incident management best practices. Leadership Skills: Strong ability to lead cross-functional teams and manage complex, high-pressure situations. Exceptional problem-solving and decision More ❯

related field. Master’s degree or relevant certifications (e.g., ITIL, PMP, SAP Certified Integration Architect) preferred. Experience: Minimum of 10+ years in IT integration management, with at least 5 years in a leadership role overseeing major incident management or similar programs. Proven exposure to integration technologies such … APIs, and data synchronization tools. Hands-on experience with WebMethods, SAP Integration Suite, SAP DS, and/or CIDS. Familiarity with ITIL frameworks and incident management best practices. Leadership Skills: Strong ability to lead cross-functional teams and manage complex, high-pressure situations. Exceptional problem-solving and decision More ❯

information security policy in their scope and ensures its application. The RISO has an advisory, leadership, delivery, assistance, training, and alerting role with the management of the business. The RISO ensures proper alignment with the companies’ global cybersecurity strategy and act as primary liaison between the global information security … The Regional Information Security Officer ensures the implementation of operational processes and solutions to guarantee data protection and information systems’ security level. Through relationship management, influence, and negotiation, the RISO supports both the core information security function and helps lines of business improve the global information security program’s … Liaising with and offering strategic direction to related governance functions Provides second, third line information and cybersecurity support, triaging incidents in accordance with the incident response plan. Qualifications Extensive information security experience including senior security leader responsible for overall security function Team Management & Leadership Ability to engage with More ❯

information security policy in their scope and ensures its application. The RISO has an advisory, leadership, delivery, assistance, training, and alerting role with the management of the business. The RISO ensures proper alignment with the companies’ global cybersecurity strategy and act as primary liaison between the global information security … The Regional Information Security Officer ensures the implementation of operational processes and solutions to guarantee data protection and information systems’ security level. Through relationship management, influence, and negotiation, the RISO supports both the core information security function and helps lines of business improve the global information security program’s … Liaising with and offering strategic direction to related governance functions Provides second, third line information and cybersecurity support, triaging incidents in accordance with the incident response plan. Qualifications Extensive information security experience including senior security leader responsible for overall security function Team Management & Leadership Ability to engage with More ❯

will handle many of the 3rd line escalations as well as project-based responsibilities such as onboarding, migrations etc. Your role will consist of: • Incident Management • Problem Management • Change Management • Engaging with contracted vendors for support-related assistance. • Windows Server Support • Active Directory Administration and Support More ❯

will handle many of the 3rd line escalations as well as project-based responsibilities such as onboarding, migrations etc. Your role will consist of: • Incident Management • Problem Management • Change Management • Engaging with contracted vendors for support-related assistance. • Windows Server Support • Active Directory Administration and Support More ❯

will handle many of the 3rd line escalations as well as project-based responsibilities such as onboarding, migrations etc. Your role will consist of: • Incident Management • Problem Management • Change Management • Engaging with contracted vendors for support-related assistance. • Windows Server Support • Active Directory Administration and Support More ❯

will handle many of the 3rd line escalations as well as project-based responsibilities such as onboarding, migrations etc. Your role will consist of: Incident Management Problem Management Change Management Engaging with contracted vendors for support-related assistance. Windows Server Support Active Directory Administration and Support More ❯

will handle many of the 3rd line escalations as well as project-based responsibilities such as onboarding, migrations etc. Your role will consist of: Incident Management Problem Management Change Management Engaging with contracted vendors for support-related assistance. Windows Server Support Active Directory Administration and Support More ❯

multitask, prioritize workload, and manage competing demands. • Experience in analyzing IT logs and event sources is preferred. • Monitor and administer Security Information and Event Management (SIEM). • Malware analysis and forensics research. • Understanding/differentiation of intrusion attempts and false positives. • Investigation tracking and threat resolution. • Familiarity with data … Expertise in computer forensics, cybersecurity laws and regulations, operating systems, and intelligence gathering and sharing techniques. • Strong knowledge of cloud computing, network defence, identity management, incident management, and network security. • Extensive experience in a Security Operations Centre (SOC) environment with a proven background in incident response. More ❯

Overview A world-leading biotechnology firm at the forefront of scientific innovation is seeking a dynamic IT Operations Team Lead to oversee the management, stability, and continuous evolution of its critical IT infrastructure. This is a hybrid role combining strategic leadership with hands-on technical expertise, ideal for a … accountability, performance, and continuous improvement Deliver infrastructure enhancements across cloud platforms, virtual environments, and on-premise systems Take ownership of operational processes including Major Incident Management, Change Management, Capacity Planning, and Supplier Management Ensure system performance, availability, and security across the global infrastructure estate Collaborate with … vendors, internal stakeholders, and project management teams to align technical initiatives with business objectives Lead the migration of on-premise workloads to cloud platforms (particularly AWS) Monitor and tune system performance; identify and resolve performance issues proactively Participate in the design and management of data centre environments Maintain More ❯

Overview A world-leading biotechnology firm at the forefront of scientific innovation is seeking a dynamic IT Operations Team Lead to oversee the management, stability, and continuous evolution of its critical IT infrastructure. This is a hybrid role combining strategic leadership with hands-on technical expertise, ideal for a … accountability, performance, and continuous improvement Deliver infrastructure enhancements across cloud platforms, virtual environments, and on-premise systems Take ownership of operational processes including Major Incident Management, Change Management, Capacity Planning, and Supplier Management Ensure system performance, availability, and security across the global infrastructure estate Collaborate with … vendors, internal stakeholders, and project management teams to align technical initiatives with business objectives Lead the migration of on-premise workloads to cloud platforms (particularly AWS) Monitor and tune system performance; identify and resolve performance issues proactively Participate in the design and management of data centre environments Maintain More ❯

are adequately trained in their roles and encourage cross-training. ITIL Best Practices: Implement ITIL best practices to optimize service delivery to the group. Incident Management: Own incident and problem management, seeing issues through to resolution. Reporting and Analysis: Provide detailed reporting on incidents, BAU requests … Collaboration: Collaborate with the wider IT team to ensure service owners are kept informed and escalations are dealt with in a timely fashion. Knowledge Management: Develop and maintain knowledge bases to capture repeatable tasks. Capacity Planning: Own the JML (Joiners/Movers/Leavers) process and work with the … ITIL framework and best practices Proficient in service desk software and ITSM tooling • Microsoft 365 Degree level education or equivalent Desired Criteria Jira Service Management Worked within a "Follow the Sun" support model ITIL v4 Foundation Skills you'll need More ❯

for any service-related enquiries. The Service Delivery Manager will help deliver customer value by maximising the IT service quality. You will build knowledge management of our customer's environment by understanding and aligning with three main service streams: people, processes, and technology. The successful candidate will be result … Work closely with the internal Nomios Technical Assistance Centre (nTAC) to ensure positive outcomes for customers Overseeand execute core ITIL processes for customers (Major Incident Management, Change Management, and Problem Management) Define,maintain, and improve Service Reporting Identifyareas for improvement across the Service Delivery landscape; own … communication skills Degree(preferably Business or Information Technology), or equivalent work experience ITknowledge/experience Ability to build strong, trusting relationships quickly Knowledgeof Service Management tools, such as: CRM, Salesforce, Confluence, Power apps, Microsoft 365 Strong team player Ability to work under pressure, handling escalations calmly and competently Abilityto More ❯

Join a London-based prestigious Nonprofit organisation as a Cyber Security Analyst, focusing on cyber operations: incident management, vulnerability management, security monitoring and threat detection, Work closely with the Chief Information Security Officer, supporting the Platform Infrastructure team, who will guide you in a career journey to … become an Information Security Manager in time. Required experience for the Cyber Security Analyst role: Cyber operations and incident response Incident investigations and remediation SIEM expertise Threat hunting and analysis Security assessments and compliance Security engineering and architecture Security operations Take on this hybrid Cyber Security Analyst position More ❯

Join a London-based prestigious Nonprofit organisation as a Cyber Security Analyst, focusing on cyber operations: incident management, vulnerability management, security monitoring and threat detection, Work closely with the Chief Information Security Officer, supporting the Platform Infrastructure team, who will guide you in a career journey to … become an Information Security Manager in time. Required experience for the Cyber Security Analyst role: Cyber operations and incident response Incident investigations and remediation SIEM expertise Threat hunting and analysis Security assessments and compliance Security engineering and architecture Security operations Take on this hybrid Cyber Security Analyst position More ❯

Excellent problem-solving and analytical skills, with attention to detail. Hands-on experience with ITSM tools such as ServiceNow or equivalent platforms. IT Service Management experience across incident management, problem management and change management. Service support/analyst background. Ability to document triage procedures and best More ❯

Excellent problem-solving and analytical skills, with attention to detail. Hands-on experience with ITSM tools such as ServiceNow or equivalent platforms. IT Service Management experience across incident management, problem management and change management. Service support/analyst background. Ability to document triage procedures and best More ❯

environment. About the Role This is a shift-based operational support role within a 24/7 environment, responsible for the proactive monitoring, fault management, and operational support of a large-scale global network and infrastructure platform. Shift Pattern: 4 Days On/4 Days Off 1x Early Shift … 00am Key Responsibilities Monitor and manage international network infrastructure, ensuring high availability and optimal performance Perform first-line and second-line fault investigation and incident management across network, server, and security environments Escalate and coordinate with third-line support teams and external vendors where necessary Provide operational support … IP, MPLS, and networking protocols Experience with server or firewall infrastructure support Hands-on experience with Cisco networking hardware (preferred) Strong troubleshooting, analytical, and incident management abilities Excellent verbal and written communication skills in both English and Japanese Prior experience in NOC, GNOC, or data centre operations would More ❯

environment. About the Role This is a shift-based operational support role within a 24/7 environment, responsible for the proactive monitoring, fault management, and operational support of a large-scale global network and infrastructure platform. Shift Pattern: 4 Days On/4 Days Off 1x Early Shift … 00am Key Responsibilities Monitor and manage international network infrastructure, ensuring high availability and optimal performance Perform first-line and second-line fault investigation and incident management across network, server, and security environments Escalate and coordinate with third-line support teams and external vendors where necessary Provide operational support … IP, MPLS, and networking protocols Experience with server or firewall infrastructure support Hands-on experience with Cisco networking hardware (preferred) Strong troubleshooting, analytical, and incident management abilities Excellent verbal and written communication skills in both English and Japanese Prior experience in NOC, GNOC, or data centre operations would More ❯