76 to 100 of 136 Incident Management Jobs in the South East

with HQ in Redhill; Surrey. Main Purpose of Job · Developing the information security plans and policies for the company and Customers working with Security Management and Compliance functions to embed security management plans into operational practice · Implementing protections and solutions to ensure and enforce the information security plans … testing for vulnerabilities and recommending improvements. · To participate and support all internal IT & Engineering teams including providing advice and expertise on the design and management of internal, customer and global networks from a cybersecurity perspective. Creating documentation around policies, procedures and events. Technical expertise: Security · Be the centre ...

continuous improvement of Cisco telephony and video conferencing platforms , ensuring resilient communications across secure Defence networks. You'll lead project implementations, support major incident resolution, and provide technical expertise across complex Cisco UC environments. Key Responsibilities Deliver and implement Cisco Telephony and Video Conferencing projects. … Cisco Unified Communications technologies. Troubleshoot and resolve complex incidents and support major incident management activities. Conduct root cause analysis and contribute to service improvement initiatives. Produce and maintain HLDs, LLDs, and operational documentation. Perform hardware and configuration testing. Provide technical mentoring and knowledge transfer to engineering teams. Work ...

Expected) The Opportunity We're supporting a major enterprise technology programme seeking an experienced Azure DevSecOps Engineer to take ownership of cloud platform, release management and deployment activities. This is a hands-on contract opportunity where you'll act as the technical lead for Azure DevOps and platform operations … primary SME for platform-related activities Leading troubleshooting, root cause analysis and platform optimisation initiatives Implementing monitoring, logging, alerting and observability solutions Supporting incident management and disaster recovery activities Driving continuous improvement across the DevOps ecosystem About You You'll be a highly capable DevOps or Platform Engineer ...

designing and documenting cutting-edge infrastructure. What You’ll Do Inspire & Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Team, ensuring top-notch support on a daily basis. Empower Talent: Develop training programs that boost product knowledge and keep the team … resolve operational issues, address complex queries, and deliver solutions that impress. Track & Report: Monitor SLAs, produce insightful reports, and highlight opportunities for improvement to management and service owners. Own the Big Issues: Lead critical support escalations with a problem-solving mindset and ITIL-driven strategies. Elevate Customer Experience: Drive ...

life by designing and documenting cutting-edge infrastructure. What Youll Do Inspire & Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Team, ensuring top-notch support on a daily basis. Empower Talent: Develop training programs that boost product knowledge and keep the team … resolve operational issues, address complex queries, and deliver solutions that impress. Track & Report: Monitor SLAs, produce insightful reports, and highlight opportunities for improvement to management and service owners. Own the Big Issues: Lead critical support escalations with a problem-solving mindset and ITIL-driven strategies. Elevate Customer Experience: Drive ...

Full time: Mon – Fri 0900-1700 Reporting to: Head of Customer Support & Monitoring About us: GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking company that has an exceptional culture with strong values and a hunger for growth. … bottom of the issue. This position includes performing 1st and 2nd level troubleshooting, manual alert analysis and resolving issues. Key Objectives & Responsibilities: Daily management of support tickets Daily Checks Compiling reports/ad-hoc reports Resolving tickets to SLA On-site equipment sign-off Ability to coordinate across teams ...

application lifecycle, including selection, implementation, upgrades, optimisation, and retirement Ensure reliability, availability, and performance of critical systems, driving best-practice support and incident management Build, lead and develop a high-performing team of application specialists, fostering innovation and collaboration Partner with business units, IT service lines and external … security, and compliance standards across all enterprise applications What experience you need to be the successful Enterprise Applications Manager: Proven experience in senior applications management or IT leadership roles Strong technical knowledge across enterprise ecosystems such as ERP, PLM, BI, SaaS platforms, integration technologies, Atlassian tools, Microsoft 365, SharePoint ...

obligations during any inclement weather/disaster event.Ability to track, update and resolve all assigned incidents, changes and problem tickets via the Service management system, ensuring that documentation is thorough, accurate and meets a standard of high quality.Proactively monitor, recognize, and alert to a variety of system alerts.Properly escalate … more of Linux, Unix, MVS, VM, SuperVision, HMC, ServiceNow, CoPilot, ChatGPT, Kubernetes, Kafka, Opera, DB2, ClickHouse/Splunk or CassandraStrong troubleshooting, critical-thinking and incident management skillsExcellent verbal/written communication, organizational skills; ability to prioritize in a constantly changing workload.Strong interpersonal skills and ability to excel ...

ecosystem. It includes software-as-a-service capabilities across the entire payments value chain, such as account-to-account processing, FX, SWIFT connectivity, fraud management and card processing infrastructure. It enables financial institutions, non-bank financial institutions (NBFIs) and payment service providers (PSPs) to operate, scale and evolve their … implementing REST APIs (Required) Experience working in Agile/Scrum environments (Required) Experience conducting code reviews and mentoring team members (Required) Experience with incident management and performance optimization (Required) Experience integrating AI-assisted development tools into daily workflows (Preferred) Experience building or integrating AI/ML capabilities into ...

transformation. You will play a key role in shaping and supporting group-wide finance system initiatives, with a particular focus on Oracle Enterprise Performance Management (EPM) – Planning/PBCS. Working across the full project lifecycle, you will contribute to the design, development, and delivery of high-impact solutions, while … transition into BAU support. Key Responsibilities Deliver functional enhancements and change requests within Oracle Planning/PBCS, ensuring solutions align with business requirements Provide incident management and system support, resolving both functional and technical issues Support data integration, validation, and reconciliation processes across finance systems Maintain robust controls ...

operational responses that improve reliability and reduce downtime. What You'll Be Working On Monitor live systems, triage operational alerts and provide first-line incident response to maximise system availability. Develop and maintain dashboards that deliver clear visibility into system health, trends and operational performance. Analyse recurring incidents … tooling and operational processes. Define monitoring thresholds, alerting strategies and operational metrics that support reliable live quantum computing services. Produce documentation covering monitoring processes, incident response, escalation procedures and operational handovers. Contribute to automation and continuous improvement initiatives that reduce manual intervention and improve service reliability. What ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

Trust.The post holder will support the Trust in meeting its statutory, regulatory and organisational Information Governance obligations, including Data Protection, Freedom of Information, DPIAs, incident management, auditing and confidentiality and information sharing requirements. Working as part of a busy and responsive team, the successful candidate will provide advice … guidance to staff across the Trust, support the management of information governance enquiries and requests, and contribute to the continuous improvement of information governance processes and compliance.This role would suit an individual with previous experience of working within a Information Governance environment, who has excellent organisational skills, attention ...

Acting as trusted advisor to senior MOD stakeholders, owning customer satisfaction and escalation resolution Identifying and executing account growth opportunities across existing contracts Leading incident management, governance and compliance - including PRF, ITAR/export control and MOD classification requirements Leading, mentoring and developing operational and delivery teams, including … recruitment of cleared personnel What you'll bring Active DV clearance Delivering complex, multi-stakeholder defence, aerospace or government contracts Strong P&L management experience and SLA/KPI-driven delivery background Working knowledge of ITIL/ITSM frameworks and MOD procurement/compliance environments Excellent stakeholder management ...

technologies. You will support in the technical delivery of complex projects and collaborate with stakeholders across the business, while also ensuring operational excellence through incident management, preventative maintenance, and ongoing service improvement. Skills and Experience Essential: Extensive experience in the design, deployment, and ongoing support of Microsoft server … Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams ...

capabilities Troubleshoot and resolve infrastructure, platform and service issues Monitor platform health, availability and performance Contribute to infrastructure improvements and operational resilience Support incident management and service recovery activities Produce and maintain technical documentation Collaborate with engineering teams to improve deployment processes and service reliability Participate in support ...

Infrastructure Engineer be doing? Maintaining, securing, and enhancing multi-classification virtualised environments across public, private, and hybrid cloud systems. The role covers monitoring, incident management, controlled maintenance, and ensuring platforms remain secure and compliant, alongside continuous skills development, stakeholder support, and knowledge sharing to improve performance and team ...

code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting and platform resilience. * Collaborate with engineers, architects, product teams and stakeholders whilst coaching and mentoring colleagues. Essential Skills for the Senior ...

documentation.Record and report test results, defects, and improvement opportunities.Ongoing Support:Provide technical assistance to super users and functional teams, addressing application issues or queries.Support incident management and troubleshooting for MES related problems during and after deployment.Assist in maintaining and updating MES documentation, user guides, and training materials.Continuous Improvement ...

systems with enterprise APIs, databases, applications and data platforms.Develop reusable connectors, APIs and Model Context Protocol tools.Build automated CI/CD, testing, configuration management and deployment workflows.Implement authentication, access control, secrets management, security and auditability.Establish monitoring, logging, tracing, alerting and evaluation for models, agents and tools.Optimise systems … Context Protocol, model-serving platforms, vector databases and LLM gateways.Experience implementing AI evaluation, observability, tracing and performance monitoring.Experience with high availability, autoscaling, load testing, incident management or restricted environments.Experience applying AI to scientific, engineering, energy or geoscience workflows.Why work with us Competitive salary commensurate with experienceHighly attractive bonus ...

Criteria, and maintain a prioritized backlog aligned with release cadences. Translate Requirements into Deliverables: Break down complex security workflows (e.g., data classification, policy enforcement, incident management, web protection) into crisp product requirements that engineering teams can execute efficiently. Release Execution & Validation: Drive feature execution from initial grooming through … customer experience and delivering features that meet customer needs. Secondary Support — Data Encryption: Support encryption initiatives (Drive Encryption, File/Folder encryption, and native management). Help ensure seamless coexistence with DLP products and provide support for the Encryption product PM team as needed. Cross-Functional Alignment: Collaborate with ...

with enterprise APIs, databases, applications and data platforms. Develop reusable connectors, APIs and Model Context Protocol tools. Build automated CI/CD, testing, configuration management and deployment workflows. Implement authentication, access control, secrets management, security and auditability. Establish monitoring, logging, tracing, alerting and evaluation for models, agents … model‐serving platforms, vector databases and LLM gateways. Experience implementing AI evaluation, observability, tracing and performance monitoring. Experience with high availability, autoscaling, load testing, incident management or restricted environments. Experience applying AI to scientific, engineering, energy or geoscience workflows. Why work with us? Competitive salary commensurate with experience ...

with enterprise APIs, databases, applications and data platforms. Develop reusable connectors, APIs and Model Context Protocol tools. Build automated CI/CD, testing, configuration management and deployment workflows. Implement authentication, access control, secrets management, security and auditability. Establish monitoring, logging, tracing, alerting and evaluation for models, agents … model-serving platforms, vector databases and LLM gateways. Experience implementing AI evaluation, observability, tracing and performance monitoring. Experience with high availability, autoscaling, load testing, incident management or restricted environments. Experience applying AI to scientific, engineering, energy or geoscience workflows. Why work with us? Competitive salary commensurate with experienceHighly ...

environment by ensuring system availability and maintaining a comprehensive perspective on overall health. You'll develop tools and software to support and streamline the management of platform infrastructure and key applications. A major focus will be enhancing the dependability, performance, and delivery speed of our software products. … like Loki, Mimir, and TempoBackground in administering or developing with popular monitoring and automation tools such as Splunk, Datadog, PagerDuty, or RundeckExperience using configuration management platforms like Ansible, Puppet, or ChefProfessional certifications in cloud DevOps, such as AWS Certified DevOps Engineer or Google Cloud Professional DevOps Engineer, or similar ...