101 to 125 of 205 Service Management Jobs in the South East

long-term approach is to provide stable, ongoing network services and support transformation projects, the immediate focus of the role will be on service transition and project implementation activities, including technical delivery, operational readiness, network documentation, change support and handover into BAU service operations. The successful candidate will … provide strong technical expertise across LAN, WAN, data centre, wireless, mobile and security technologies, working closely with customer stakeholders, internal engineering teams, service management functions, third-party suppliers and project teams to deliver reliable technical solutions for both transition activities and ongoing transformation initiatives. The position requires ...

across our UK Data Centre.This role is responsible for ensuring the reliability, performance, and scalability of mission-critical HPC platforms, while leading hardware lifecycle management and infrastructure projects. You will work across compute, GPU, storage, networking, and data centre infrastructure, providing technical leadership and supporting the delivery of world … Engineering, Facilities, and technology vendors to deliver reliable, secure, and high-performing infrastructure.**Key Responsibilities****HPC Infrastructure & Hardware*** Lead the installation, maintenance, and lifecycle management of HPC server infrastructure, including CPU and GPU platforms.* Install, upgrade, and replace server components including processors, GPUs, storage, networking, and system hardware.* Perform ...

delivery aspects of the digital estate throughout its lifecycle, including the development, migration, enhancement, deployment, and retirement of services across the following areas: - Service Management - Service Deployment and Release - System Implementation Establish and document technical requirements for the client's digital platforms, including systems operating within highly ...

sales team and play a key role in generating new business opportunities. If you have experience in B2B sales, business development, IT Services or Service Management , or you're looking to take the next step in your sales career, this could be an excellent opportunity for you. … resilient mindset. Excellent spoken and written English. Experience using a CRM system; Salesforce experience would be advantageous . A background in IT Services or Service Management is desirable but not essential. What's on Offer? £26,000£32,000 basic salary - OTE Double Uncapped earning potential 24 days ...

leadership role with responsibility for the successful delivery of critical defence and aerospace programmes. You will play a pivotal role in driving operational excellence, service performance, customer satisfaction and continuous improvement, while working closely with MOD customers, programme teams and senior stakeholders. This is an opportunity to influence strategic … maintaining the appropriate level of security clearance, including DV where required. Meet any nationality requirements associated with UK Government or contractual obligations. Key Responsibilities Service Delivery & Operational Performance Lead end-to-end operational delivery across assigned programmes and services. Ensure achievement of service levels, performance targets and contractual ...

bring to the table, supporting one another as we continue to deliver for our customers. LI-KS1 Support in defining, implementing and operating improved service support governance across SMARTY and our IT/Digital Partners. Manage BAU operational issues through partnering with teams across SMARTY and our IT/… Digital partners and feedback on service improvement initiatives. Working closely with our partners to ensure service assurance processes are being followed and appropriate governance is applied. Working with Senior Managers on Service improvements and feeding in observations and problem areas. Develop and execute weekly and monthly operational ...

across water, energy, transport and telecom. Reporting to the Head of Technology Assets & Value, the Software Asset Manager will establish and lead Software Asset Management (SAM) across M Group Technology. You will be responsible for governing software assets throughout their lifecycle, ensuring effective management of licences, renewals, usage … compliance, costs and supplier relationships. Working closely with Technology, Finance, Procurement, suppliers and managed service providers, you will provide trusted insight into software assets, enabling informed decision-making, reducing risk, and driving value across the organisation. You will play a key role in improving software governance, audit readiness ...

technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. Indra … global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO2 emissions annually ...

leadership role responsible for the performance and continual improvement of IT Support across the University. You will lead managers and technical professionals across our Service Desk, on-campus IT support (Tech Hubs), Outreach and AV support services. As Service Owner, you will set priorities, strengthen performance and ensure … meet the needs of students and staff. Reporting to the Deputy Director of IT Support Services, you will balance operational delivery with longer-term service development, contributing to wider iSolutions strategy. About the Role You will lead a diverse, customer-facing service and create the conditions for teams ...

delivery of customer-facing mobile and digital technology initiatives. The TPM will work closely with Product, Engineering, Architecture, UX, QA, Release Management, Security, Risk, Platform, and other enterprise teams to drive execution from discovery and planning through build, testing, release, and launch. The ideal candidate combines strong technical fluency … Agile delivery leadership, structured project/program management, and stakeholder management. The TPM will ensure delivery plans are clear, dependencies and risks are proactively managed, decisions are timely, and engineering teams can deliver with confidence and predictability. The TPM does not independently own product strategy or technical architecture ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team click apply for full job details ...

Requirements At Lenovo Solutions & Services Group (SSG), we are seeking an experienced and results-driven Transition Delivery Manager to lead customer transitions and complex service implementations across the EMEA region. You will drive delivery excellence, oversee a portfolio of strategic projects, and lead a high-performing team while championing … Lead end-to-end transition programs across the regional portfolio, ensuring projects are delivered on time, within budget, and aligned with contracted business and service requirements, while proactively managing scope, risks, dependencies, and commercial considerations. Act as the program lead for strategic and high-profile implementations, driving successful execution ...

resilience. Drive continuous improvement through automation, monitoring and modern infrastructure practices. Manage third-party suppliers, technology partners and infrastructure vendors. Maintain IT governance, asset management, capacity planning and documentation standards. Essential Experience 8+ years' experience in IT infrastructure, enterprise IT or technical operations. Proven experience supporting R&D, laboratory … delivering infrastructure projects and managing external suppliers. Key Skills Infrastructure architecture and solution design R&D and laboratory systems support Project delivery and stakeholder management IT service management and operational excellence Cybersecurity and compliance Vendor and supplier management Continuous improvement and automation Strong communication and leadership ...

Support Services team, supporting the Support Services Team Lead in day-to-day oversight whilst providing mentorship and escalation support to other Support Service Agents Day-to-day, you'll bring advanced technical expertise, foster knowledge sharing, and ensuring the teams activities align with defined standards and service level agreements. Your responsibilities will include: Providing first-line support via phone, email, remote tools, and IT Service Management tools for IT-related incidents and service requests Advanced troubleshooting of hardware, software, network, and account-related issues in-line with the technologies implemented Monitoring and managing ...

partnership with some of the most brilliant minds. The Role As a Senior Systems Specialist, you will provideexpert-level support and leadership in the management of QinetiQ’s SAP SuccessFactors platform. Operating within Enterprise Digital Services, the role is accountable for ensuring system is secure, resilient, and aligned with … evolving business needs. Day-to-day, you’ll lead on system design, integration, and service improvement initiatives, working closely with stakeholders across geographies to deliver high-quality outcomes. By combining deep technical expertise with strategic insight and mentoring capabilities, the role drives operational excellence, enhances user experience, and contributes ...

Project & Service Delivery Manager Milton Keynes | £35,000 per annum, increasing to £37,500 after probation We are looking for a Project & Service Delivery Manager to join a leading organisation within the life sciences sector, based in Milton Keynes. This is a great opportunity for someone with … Life Sciences, Biomedical Science or laboratory background who has project management and client-facing skills and is looking to take on a varied role combining project delivery, customer relationships and operational coordination. About the role You will take ownership of client projects from the initial concept and onboarding stages ...

Saab locations. Key Responsibilities Provide day-to-day operational support for on-premises VMware environments, including virtual machines, hosts, clusters, storage connectivity, and associated management platforms. Monitor and maintain server, storage, network, wireless, cloud, and infrastructure services to support availability, performance, resilience, and security. Assist with the administration … agreed scope of the role. Administer and support SharePoint sites, permissions, document libraries, and standard configuration requests. Investigate, troubleshoot, and resolve infrastructure incidents, service requests, and technical problems in line with agreed service levels and operational priorities. Maintain accurate infrastructure documentation, asset information, configuration records, operational procedures ...

report locally out of any of the SHI UK locations.**Role Description***Include but not limited to;** Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.* Maintain network standards, policies, and best practices to ensure consistency, reliability, and security across the organization.* Collaborate … maximum uptime.* Use network tools for administration, maintenance, automation, and visualization reporting.* Provide support services to customers for specific IT related issues.* Adhere to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction.* Configure Network equipment and execute changes while following ...

Saab locations. Key Responsibilities Provide day-to-day operational support for on-premises VMware environments, including virtual machines, hosts, clusters, storage connectivity, and associated management platforms. Monitor and maintain server, storage, network, wireless, cloud, and infrastructure services to support availability, performance, resilience, and security. Assist with the administration … agreed scope of the role. Administer and support SharePoint sites, permissions, document libraries, and standard configuration requests. Investigate, troubleshoot, and resolve infrastructure incidents, service requests, and technical problems in line with agreed service levels and operational priorities. Maintain accurate infrastructure documentation, asset information, configuration records, operational procedures ...

Saab locations. Key Responsibilities Provide day-to-day operational support for on-premises VMware environments, including virtual machines, hosts, clusters, storage connectivity, and associated management platforms. Monitor and maintain server, storage, network, wireless, cloud, and infrastructure services to support availability, performance, resilience, and security. Assist with the administration … agreed scope of the role. Administer and support SharePoint sites, permissions, document libraries, and standard configuration requests. Investigate, troubleshoot, and resolve infrastructure incidents, service requests, and technical problems in line with agreed service levels and operational priorities. Maintain accurate infrastructure documentation, asset information, configuration records, operational procedures ...

Saab locations. Key Responsibilities Provide day-to-day operational support for on-premises VMware environments, including virtual machines, hosts, clusters, storage connectivity, and associated management platforms. Monitor and maintain server, storage, network, wireless, cloud, and infrastructure services to support availability, performance, resilience, and security. Assist with the administration … agreed scope of the role. Administer and support SharePoint sites, permissions, document libraries, and standard configuration requests. Investigate, troubleshoot, and resolve infrastructure incidents, service requests, and technical problems in line with agreed service levels and operational priorities. Maintain accurate infrastructure documentation, asset information, configuration records, operational procedures ...

automation, resilience design and technical leadership. The Role You will be involved in: Responding to complex escalations from 3rd Line engineers Assisting in Problem Management investigation and root cause analysis Extensive work with VMware products and associated monitoring Creating opportunities to automate manual tasks to drive efficiency and reduce … downtime Identifying single points of failure and designing resilience into the service Managing obsolescence across applications and operating systems Collaborative working with the Management Team Daily contact with customers and stakeholders through the IT Service Management toolset Managing high profile senior escalations and requests Key Experience ...

outcomes from governance forums Perform first-line assurance checks to ensure governance artefacts are complete, consistent and accessible; escalate exceptions as required Architecture Repository Management Maintain the architecture repository (e.g. Orbus Infinity or equivalent) Ensure completeness and accuracy of applications, integrations, and relationships Manage onboarding and updates of architecture … Support preparation of materials for governance and stakeholder engagement Provide general operational support to ensure smooth running of the architecture function Skills & Competencies Information Management Maintains architecture information and ensures its quality and integrity. Configuration Management Supports alignment between architecture repository and service/configuration data. Governance ...

Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line management responsibilities ...

design engagements todemonstratehow ServiceNow meets the needs of strategic customers,includingCustomer Experience,AI Governance, Autonomous,IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions. Understand the businessand digitalstrategy of the customer and articulate how ServiceNow … papers, workshops, etc Qualifications To be successful in this role you have: Deep experience (8+ years) of working in Manufacturing,Consumer Goods,Retail or Service Industries in a strategic and consultative architecturepresalesrole. Experience inleveragingor critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. ...