26 to 50 of 96 Customer Service Jobs in the South West

Worn Video (BWV) devices, firmware updates, docks and charging peripherals. Connecting devices securely to the network, including Ethernet and VLAN-based configurations. User Support & Customer Service Advising and guiding end users on equipment usage, troubleshooting and best practice. Providing onsite support, managing appointments and ensuring clear communication around … tools/environments. Basic understanding of networking - Ethernet, VLANs, secure connectivity. Ability to liaise with third-party suppliers and internal operational teams. Excellent communication, customer service and problem-solving skills. Experience with BWV or similar hardware is highly beneficial but not essential. Strong organisational skills with the ability ...

Service Desk Analyst + DV Cleared role + £400 per day Inside + Onsite role - Bath based Key Skills: + Experienced Service Desk + DV Cleared The Role: We are seeking an experienced Senior Service Desk Analyst to provide advanced technical support, mentor junior team members … help drive continual service improvement across the IT support function. This role serves as a key escalation point for complex incidents, ensures high-quality customer service, and contributes to the stability and performance of end-user technology services. The ideal candidate combines strong technical troubleshooting skills with ...

Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst Job Type: Permanent; Full Time Salary: £25,000 - £30,000 Location: Exeter About the Service Desk Analyst role : Join a constantly … attention to detail, be confident, highly organised, flexible, reliable and able to manage tasks and prioritise within tight deadlines. Key responsibilities of the Service Desk Analyst: - Provide first line technical support to our customers via our ticketing platform, email, phone and remote support tools - Diagnose and resolve common desktop ...

overseas incentive trips, quarterly rewards & team socials Looking for a Career Change with Real Earning Potential? If you've worked in sales, retail, hospitality, customer service, telesales or any people-focused role - and want a career where your effort directly impacts your earnings - recruitment could be your next … contact to offer stage Work towards achievable targets with coaching and support Who We're Looking For Individuals with experience in sales, retail, hospitality, customer service or target-driven roles People who have progressed within a role or stayed loyal to an employer and are ready ...

Infrastructure Project Consultant London | On-site £ 40,000 + 10% bonus Great opportunity for an IT Infrastructure Project Consultant with excellent customer service experience to support new and existing clients with IT and AV solutions across London. This is a client-facing role combining technical consulting, project coordination … documentation for internal and external use Provide regular updates and reporting on pre-sales and project activity to stakeholders What were looking for: Strong customer service background in a technical or IT-facing role Experience delivering or supporting IT infrastructure, AV, or technology projects Good understanding of networking ...

join a well-established professional services company going through a period of change and transformation. Two new positions have been created to join their service desk team on a permanent basis based out of Salisbury (hybrid). We have successfully filled one of those positions and are now looking … second analyst to join the team! Your new roleYou will be joining an established Service Desk, reporting to the Service Desk Manager and working alongside the Service Delivery Manager, to resolve 1st Line tickets. We are ideally looking for someone who has worked in a similar sized ...

Title: Service Desk Analyst (MSP) Salary: Up to £32,000 (depending on experience) Location: Bristol (Hybrid) Employment Type: Full-time, permanent About the Role We're looking for a Service Desk Analyst to join a fast-paced Managed Service Provider (MSP) environment, supporting a diverse range … customers across multiple technologies. This is a great opportunity for someone who enjoys problem-solving, delivering excellent customer service, and developing their technical skills in a structured MSP setting. Key Responsibilities Provide 1st and 2nd line support to end users via phone, email, and ticketing system Troubleshoot issues ...

This is a brand-new, permanent opportunity to join a small, yet highly successful team as Customer Support Specialist as they embark on a new journey within the Gloucester area. Offering bespoke and tailored software solutions, our client pride themselves on their exceptional service on offer to each … their clients and they are looking for likeminded people to enhance their customer journey. The role is ideal for someone who enjoys problem-solving, communicating with customers, and working with data to drive improvements. Although knowledge of the optical industry is advantageous, as long as you have a strong ...

This is a brand-new, permanent opportunity to join a small, yet highly successful team as Customer Support Specialist as they embark on a new journey within the Gloucester area. Offering bespoke and tailored software solutions, our client pride themselves on their exceptional service on offer to each … their clients and they are looking for likeminded people to enhance their customer journey. The role is ideal for someone who enjoys problem-solving, communicating with customers, and working with data to drive improvements. Although knowledge of the optical industry is advantageous, as long as you have a strong ...

excellent opportunity has arisen for an experienced 2nd Line Engineer ideally with experience at a supervisory/team lead level, to join our customer, based in Salisbury. The IT function is central to enabling colleagues across the organisation to deliver critical services. This is a permanent position offering hybrid … ensuring the effective delivery of IT support services across the business. You will be responsible for the day-to-day operation of the IT service desk, acting as a technical escalation point for complex and high-priority incidents and ensuring consistently high levels of customer satisfaction.You will oversee ...

Title: Customer Sales Executive Location: Office-based in Stonehouse, Gloucester Hours: Flexible – min of 25 hours a week (Monday to Friday) Employment Type: Full Time/Part-Time Company: Windsor Telecom – IT & Telecoms Services Provider Salary: £14 per hour + incentive scheme + pension Are you passionate about building … strong customer relationships? Do you thrive on making meaningful connections and delivering value? Join Windsor Telecom as a Customer Sales Executive and help us delight our customers while protecting and growing our existing business. About the Role As a Customer Sales Executive , you'll be the friendly ...

Customer Operator Red Recruitment is recruiting a Customer Operator to join our client who offers CCTV and Alarm Services to other businesses. The ideal candidate will be reviewing CCTV footage and handling inbound and outbound calls as well as completing administrative tasks relating to the footage. This role … this role, please note the client will conduct credit checks and background referencing (for the past 5 years). Benefits and Package for a Customer Operator: Salary: £26,667 per annum Hours: 4 on 4 off, night shifts (7pm - 7am) Contract Type: Permanent Location: Whitchurch, Bristol Located near ...

seeking two proactive and customer-focused IT Service Desk Apprentices to join our team in providing first line IT support for end users. This is an exciting opportunity for someone who thrives in a fast-paced environment and is dedicated to ensuring the optimal performance of IT systems … support tickets Troubleshooting and diagnosing technical issues for customers Keeping accurate records of work completed in our ticketing system Providing excellent levels of customer service via the telephone or by email Working closely with experienced colleagues to learn best practices and improve technical skills Full training and support ...

retail-based. Good IT & general communication skills essential. Role Attending multiple and various sites per day reacting to IT support calls Responsible for attending customer sites, largely retail, to fix IT issues and ensure that they (our customer) can continue to trade Embracing the company ethos ‘My Customer, My Responsibility’ at all times Signing in to site, completing works, signing out of site, respecting the customer Reviewing Health & Safety Working with management seamlessly to the customer Ensuring effective and great communication skills at all times Managing 3rd party stock (on van) allocate ...

area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...

area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … keep everything in top shape. Want to come and be a part of it? What youll be doing? Youll work in our 24x7 Service Management Centre, managing customer tickets, monitoring systems, prioritising faults, coordinating engineers, and ensuring SLA compliance. Shifts include 2 weeks MonFri (1 week ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … doing? This role is offered on a fixed-term contract with the potential to become permanent. You will join our 24/7 Service Management Centre, where you will manage customer tickets, monitor critical systems, prioritise and escalate faults, coordinate engineer activity, and ensure SLA targets are consistently ...

Established in 1988, Spitfire is a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony, IoT and cybersecurity solutions to over 5,000 business customers … many of whom are famous brand names. With emphasis on engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed in a dynamic sales team to enrol on our industry ...

that includes 5G. They have 6000 connections potentially using 3G, 4G, 5G and any other form of data access. They are a MSP (managed service provider) and they manage this via Mobile Devise Management and strict controls. They have some of the best numbers in the industry: · 97% customer retention · 98% customer service satisfaction The successful Business Development Manager will: · Be a new business hunter who has a proven track record of being able to create new opportunities and winning contracts with c-suite executives · Be experienced in conducting business-like mtgs · Possess B2B sales experience ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … part of it? What will you be doing? Were growing and excited to offer a full-time, permanent opportunity as a Service Management Specialist in our 24x7 Service Management Centre in St Ives, Cambridgeshire. Shift pattern: 4 days on/off, 4 nights on/off, 12-hour ...

take your career to the next level? We are currently recruiting Infrastructure Operations Engineer’s with a passion for delivering high levels of service and experience that compliments the technical excellence already in the team. This is a fantastic opportunity for candidates looking to progress their career as this … learn, develop, grow and progress within the account and wider business. We would welcome applications from candidates with a variety of IT backgrounds including Service Desk and IT Support. This role will be hybrid with typically 3 days per week in the office at one of our sites ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

This is a brand-new, permanent opportunity to join a small, yet highly successful and growing team as Customer Support & Data Specialist as they embark on a new journey within the Gloucester area. Offering bespoke and tailored software solutions to customers worldwide, our client pride themselves on their exceptional … service and are looking for likeminded people to enhance their customer journey and grow with the business. Your main responsibility will be to provide support with all customer enquiries and technical issues. You will provide information to business professionals on various software systems whilst managing tasks ...

time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. … Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated ...