26 to 50 of 127 Customer Service Jobs in the South West

software and hardware issues Support the day-to-day operation of the Global IT Helpdesk Escalate issues where appropriate while maintaining ownership Deliver excellent customer service and communicate effectively with users Contribute to continuous improvements within the IT Support function What we're looking for? We're keen … speak with candidates who have: Previous IT Helpdesk, Service Desk or 1st Line Support experience (or relevant IT qualifications) Knowledge of Microsoft 365, including Outlook, Teams, Word and Excel An understanding of Windows environments and software troubleshooting Strong communication and customer service skills A proactive attitude ...

expertise. Unique in the industry, Reliance High-Tech/Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with … highest stakes, and always with integrity and customer focus. To provide professional engineering expertise along with excellent internal/external customer service during the repair and maintenance of a variety of security solutions (including CCTV, Intruder, ACS, Intercom Systems plus other security solutions). Your responsibilities Provide ...

Location: Cheltenham (Hybrid Working) Salary: £32,000 - £35,000 Job Type: Permanent, Full-Time About the Role: Our client, an established and growing Managed Service Provider, is looking for a 2nd Line IT Support Engineer to join their expanding team in Cheltenham. This is an excellent opportunity to work … upgrades, cloud migrations and IT projects Support backup solutions and business continuity systems Maintain accurate documentation and manage tickets within agreed SLAs Deliver outstanding customer service to a diverse client base What We're Looking For: Previous experience in a 2nd Line IT Support role MSP experience ...

associated controls. Commissioning, testing, and optimising BMS systems to ensure they are operating efficiently. Making minor software and control strategy adjustments where required. Completing service reports and keeping accurate maintenance records. Ensuring all work is carried out safely and in line with company procedures. Providing excellent customer service … Management Systems and HVAC controls. Strong fault-finding and problem-solving skills. Able to work independently and manage your own workload. Good communication and customer service skills. Full UK Driving Licence (essential). Working Hours Flexible working between 7:00am and 7:00pm , Monday to Friday. Occasional evening ...

purpose of the job is to provide professional engineering expertise and excellent internal and external customer service during the maintenance of variety of CCTV, Intruder, Access Control Systems and other security solutions. Including some installation & commissioning. The main challenges of the job are deadline pressures, demand for thoroughness … customer service skills, route cause analysis on faults to meet the business requirements. Job Responsibilities/Essential Functions Provide technical expertise in fault finding and repairs of varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages. ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

planning and directing work, making decisions that impact departmental outcomes, and managing complex situations. Your ability to think strategically, coupled with your strong customer service skills, will be crucial in delivering results that enhance the customer journey and drive the success of our business. Job responsibilities Understands … decisions Experience in providing coaching and delegation to team members, with a focus on empowering individuals and ensuring efficient achievement of objectives Provide quality service to customers through continuous communication Understand software delivery lifecycle and have skills in industry standard methodologies and related tasks Preferred qualifications, capabilities, and skills ...

seeking to appoint a Software Support Apprentice within our Abloy UK team. You will learn how to ensure that our customers receive 100% customer satisfaction in technical enquiries. Role The successful candidate will be answering technical and user experience tickets through our online helpdesk as well … user guides and other communications. Training There may be an opportunity for a full-time role after successful completion of this apprenticeship. Apprenticeship Standard Customer service practitioner (level 2) Training Provider CITY OF WOLVERHAMPTON COLLEGE Working Week Monday to Friday, 8am to 5pm (8am to 1pm on Friday ...

someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in EE Plymouth Youll … could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships ...

Technical Customer Success Analyst role - Leading UK Business Saas Software Company - Bristol - Up to £35k Stratospherec LTD are delighted to be recruiting for a talented Technical Customer Success Analyst with a strong customer service background to join a growing team in central Bristol. They are based … used by national clients across the globe. You will work closely with customers where required, but your primary responsibility will be supporting the wider Customer Success team by investigating technical issues, configuring customer environments, producing reports, assisting with integrations and ensuring implementations run smoothly. The role is ideal ...

improving performance, reducing downtime and increasing energy efficiency. This is an opportunity to join a forward-thinking, collaborative engineering environment where technical expertise and customer-focused problem solving are highly valued. Responsibilities Technical Support & Application Engineering Provide pre-sales and post-sales technical support for motor control products, including … soft starters, motor control, and motor protection solutions Review customer applications and specifications, recommending appropriate technical solutions Support customers, distributors, and sales teams with product selection, commissioning guidance, troubleshooting, and application advice Respond to technical enquiries promptly and professionally, ensuring high levels of customer service Deliver technical ...

alongside experienced engineers and consultants to provide technical support to our customers. You will gain exposure to a wide range of technologies, develop valuable customer service skills and build practical experience across helpdesk support, Microsoft cloud technologies, networking and IT infrastructure. Whilst the role is primarily remote based … will occasionally be required to visit customer sites across the East of England and surrounding areas to assist with installations, support visits and project work. Your responsibilities will include: Helpdesk & Customer Support: Providing first-line technical support via telephone, email and remote support tools Logging, updating and managing ...

desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping … written Be able to think out of the box, providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance/SC clearance capable is a big advantage. Windows Server ...

Healthcare Service Delivery Manager - Gloucester Join a rapidly growing healthcare service provider managing over 200 contracts across 40 NHS Trusts. Role Summary: Based within Gloucester, you will manage day-to-day service delivery, lead on-site coordinators, and ensure smooth supply chain operations to prevent service delays. You'll work closely with the Regional Service Delivery Manager and Operations Director. Key Responsibilities: Manage supply chain and subcontractors proactively Act as main contact for contracts Lead and support on-site coordinators Ensure timely stock distribution and purchase order authorisation Train Trust staff on company systems ...

role is perfect for someone who excels in complex problem-solving, enjoys mentoring others, and is eager to make a significant impact on both customer environments and internal processes. Candidates must have a full uk drivers licence About the As an IT Managed Services Second Line Technician … this is the place to grow your skills and make a real impact. What makes you a great fit: Clear, professional communication and a customer-focused approach Strong organisational skills with the ability to manage multiple priorities Proactive mindset with a drive to research and resolve technical issues Ability ...