26 to 50 of 87 Customer Service Jobs in the South West

Permanent Location: Bridgwater, UK (Onsite) Number of hours: 40 hours per week – full time Are you looking to take on a role in IT Service Desk and Request Management? We have an exciting opportunity for you – Desktop Support Engineer. Careers at TCS: It means more TCS is a purpose … Support knowledge of Application & SharePoint L1 support troubleshoot office Apps. Should have effective communications skills Ability to multitask and time management skills Should have Customer Service experience Proven strong written and verbal communication and interpersonal skills. Self-motivated and willingness to learn Proven ability to work well with ...

week** Position Summary As Director of Network Practice at Claranet, you will lead the strategic direction, operational delivery, and product management of our customer-facing network and connectivity services. This senior leadership role is pivotal in shaping Claranet’s network offerings, driving innovation, and ensuring excellence across delivery … Delivery and Network Product Management. Working closely with commercial stakeholders and Group Networks, you will ensure our services remain competitive, secure, and aligned with customer needs. Role Mission Claranet’s strategy is to build long-term, trusted relationships with its customers by delivering market-leading, integrated managed services. ...

Established in 1988, Spitfire is a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony, IoT and cybersecurity solutions to over 5,000 business customers … many of whom are famous brand names. With emphasis on engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed in a dynamic sales team to enrol on our industry ...

area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...

implementing resolutions to resolve the users issues. Key Responsibilities Supporting internal users across the UK and global offices with software and hardware issues, and service requests Prioritising and managing several open support cases Active Directory administration. user account creations, modifications, account removals, computer management, security, access rights, etc. Involved … builds and initial system training for new users Assist colleagues in the wider IT team in dealing with peaks in workload, within the IT service/support area where necessary. Working in the office, Travel UK and rate travelling abroad Communication and Contacts Communication is verbal and written including ...

setting up desktop hardware and peripherals as part of IT roll-out projects. This role involves on-site work, basic technical tasks, and excellent customer service, making it perfect for someone who enjoys practical, structured work in dynamic environments. Location: Bristol BS34 8JH Daily Rate: PAYE - £14.54/… Responsibilities Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensures appropriate updates and call management to maintain service levels as per contract. Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract. Effective Management ...

Talent have partnered with a market leading Print company who are expanding their engineering teams and are recruiting a Field Engineer. You provide exceptional service support to clients across the the Swindon, Bristol, Oxfordshire, Gloucestershire regions. This is a fully remote/home based role with attendance … include: Performing fault diagnosis and implementing effective repairs through adjustments, cleaning, or spare parts replacement. Carrying out preventative maintenance as per manufacturer guidelines and service management recommendations. Communicating effectively with customers, providing detailed reports on work completed, and ensuring acceptance of equipment condition and performance post-service. SKILLS ...

Azure AD) Basic Network understanding (LAN, WAN, VLAN, WIFI, IPSEC, VPN) Experience with onsite/offsite backup products and storage (including cloud storage) Excellent customer service skills A full driving licence (access to a vehicle is not required, but beneficial) VMWare/Hyper-V knowledge Working within … qualifications such as CompTIA+, Network + would be advantageous Experience of Agile methodologies would an advantage The Opportunity: My client working are a managed service provider currently looking for a 2nd Line IT Support Engineer to join their team in a unique split role - 50% working directly with ...

London and surrounding areas. You’ll act as a key escalation point, delivering high-quality 1st/2nd line support while ensuring SLAs and customer expectations are met. Key Responsibilities Provide onsite IT support to customers across London & the South Resolve escalated technical issues and deliver excellent customer service Support Windows Server & Desktop environments (Windows 10/11, Server 2008–2022) Administer Microsoft 365, Active Directory & Office applications Support networking, connectivity, firewalls, switches & routers Manage tickets, documentation, and client communication Skills & Experience Minimum 2 years’ experience in 1st Line IT Support (2nd Line desirable) Strong Microsoft ...

Join Our Team as an ICT Helpdesk Technician! Are you a tech-savvy problem solver with a knack for providing exceptional customer service? Do you thrive in a fast-paced environment and relish the challenge of resolving technical issues? If so, we have the perfect opportunity … Provide first-line remote support, following defined processes to assist users with their ICT needs.utilise remote support tools to diagnose and resolve issues efficiently.Deliver service desk support in a busy environment, prioritising workloads to meet peak demands.Accurately update service desk software, specifically using Connectwise Manage.Showcase a strong understanding ...

time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. … Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated ...

Join Our Team as an ICT Helpdesk Technician! Are you a tech-savvy problem solver with a knack for providing exceptional customer service? Do you thrive in a fast-paced environment and relish the challenge of resolving technical issues? If so, we have the perfect opportunity … line remote support, following defined processes to assist users with their ICT needs. utilise remote support tools to diagnose and resolve issues efficiently. Deliver service desk support in a busy environment, prioritising workloads to meet peak demands. Accurately update service desk software, specifically using Connectwise Manage. Showcase ...

team in Bristol on a 12-month secondment/FTC. In this role, you will lead and inspire our Application Support Team, ensuring outstanding service for customers, dealers, and internal partners. You will have the autonomy to manage your own team day-to-day, making informed decisions that support … team to meet and exceed departmental KPIs; while supporting their ongoing development so they can perform at their best. You will also represent Customer Operations in business projects and working groups, ensuring departmental needs are understood, colleagues remain informed, and collaborative working is embedded throughout the organisation. Building strong ...

telecoms support, with a talent for solving technical issues quickly and effectively? Are you confident working with cloud-based systems and delivering excellent service in a B2B environment? If so, we have an exciting opportunity for you. Were looking for a dedicated Technical Support Engineer to join our collaborative … their experience with us. If you're ready to bring your technical expertise to a role where you'll make a real impact on customer experience, we'd love to hear from you Key Responsibilities: Being a team player in a driven fast paced Support team. Liaising with ...

work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

Overview We are supporting a secure, high-availability IT environment and are looking for a First Line Support Analyst to join an established Service Desk team providing out-of-hours operational support. This role is the first point of contact for IT incidents and service requests, with responsibility … attitude, reliability, and communication skills are as important as technical capability. Key Responsibilities Act as the first point of contact for IT incidents and service requests Accurately log, categorise, and prioritise incidents Resolve issues at first contact where possible Escalate incidents to appropriate resolver groups in line with SLAs ...

Cirencester, is looking for an Applications Sales Engineer professional to join their expanding team. In this role, you'll take ownership of a defined customer region, acting as their main internal point of contact while working closely with Area Sales Managers, engineering teams, and other commercial colleagues. … great opportunity for someone who thrives at the intersection of customer service, technical understanding, and sales development. Key Responsibilities – Applications Engineer Oversee all sales activity within your assigned geographical area, while supporting the wider sales team where needed. Act as the primary internal contact for customers, ensuring ...

deployment or desktop support within a large organisation. Strong technical understanding of Windows OS, Microsoft 365, Active Directory, and basic networking. Excellent communication and customer service skills with the ability to work in sensitive clinical environments. Ability to work independently and as part of a wider deployment team ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery … necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge of telephony systems and protocols ( VoIP/SIP ). Highly ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery … necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge of telephony systems and protocols ( VoIP/SIP ). Highly ...

ensure coherence and value for money purchasing. They input data into the Software Catalogue and ensure accurate, efficient, and effective processes, promoting a positive customer experience and highlighting areas for improvement. The incumbent must maintain software licensing knowledge materials and ensure effective information management in accordance with agreed procedures … hardware contracts. They deputise for the Manager of Software Licensing when required. The incumbent must establish positive relationships with DDaT teams, especially Cyber, Service Desk, and Procurement, plus university-wide product owners, to deliver an efficient, effective service and value for money for the organisation. About ...

than just a technical role - it's an opportunity to make a real impact across our business, helping teams work smarter and deliver exceptional service to our customers. Key Responsibilities: Championing Business-Critical Systems: Configure, maintain, and support essential line-of-business systems that power our operations and enable ...

Engineer to join their team in Cirencester. As a Network Support Engineer you will provide 3rd line/NOC support to clients, responding to customer support tickets and managing escalations to vendors. You'll troubleshoot customer reported issues, providing advice and guidance, acting as an escalation point … other teams and providing break-fix support for complex networking issues. You will also onboard new customers into the vendor portal, audit new customer environments and provide recommendations. You'll be mainly working on Juniper networks, also with some Cisco. Location: You'll join a friendly and talented team ...

real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect ...

very quickly and have a very good reputation for affordable quality of work, very friendly work environment, holiday reward scheme after 3 years of service extra holidays given. To apply for this opportunity you must have or hold the following: • Intruder Service Experience (Galaxy would be beneficial) • Fire … Knowledge (Advanced, kentech and morley would be useful) • Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also beneficial • Fault Finding experience • Installation experience • Ability to work by yourself and within a team • Full UK Driving license This company is a well-established organisation ...