26 to 50 of 301 Customer Service Jobs in the South West

sector. They provide cutting-edge fleet management solutions to businesses across the UK and Europe, enhancing efficiency and sustainability. With a strong emphasis on customer satisfaction and operational excellence, they are looking for a proactive and detail-oriented Customer Technical Support Advisor to join their growing team. The … Role This role is pivotal in delivering high-quality customer support for fleet accounts, ensuring seamless service installations, removals, and issue resolution. Acting as the key contact for customers, you will handle daily fleet management, coordinate with external engineers, and maintain accurate records within the CRM system. Responsibilities … for the Customer Technical Support Advisor: Manage a portfolio of fleet accounts, overseeing vehicle setups, customer queries, and service updates Coordinate service calls, installations, and removals with external engineers, ensuring smooth execution Maintain and update the customer portal, managing driver assignments and providing guidance to More ❯

as a 2nd Line Support Analyst. Key Responsibilities: Ticket Management: Own, update, and progress support tickets to ensure smooth and efficient resolution of issues. Customer Service: Provide excellent customer service by resolving client queries in a professional, positive, and friendly manner. Team Development: Take an active … in personal and team development to enhance the overall work experience. Performance Standards: Meet Key Performance Indicators (KPIs) to maintain a high standard of service across Sharp IT. Skills and Qualifications: Attitude: Friendly, personable, and professional demeanour. Technical Knowledge: Strong understanding of Microsoft Cloud technologies (365 and Azure). More ❯

as a 2nd Line Support Analyst. Key Responsibilities: Ticket Management: Own, update, and progress support tickets to ensure smooth and efficient resolution of issues. Customer Service: Provide excellent customer service by resolving client queries in a professional, positive, and friendly manner. Team Development: Take an active … in personal and team development to enhance the overall work experience. Performance Standards: Meet Key Performance Indicators (KPIs) to maintain a high standard of service across Sharp IT. Skills and Qualifications: Attitude: Friendly, personable, and professional demeanour. Technical Knowledge: Strong understanding of Microsoft Cloud technologies (365 and Azure). More ❯

suit someone who is tech-savvy and who has an interest in technology, telecoms or IT. You will be willing to learn, have strong customer service skills, with exceptional attention to detail, and common sense, as well as sales administration and time management skills. You will be willing … you should be IT computer-literate with a good telephone manner. To be successful in Sales Administrator role, you will have:- Experience demonstrating excellent customer service skills High level of IT literacy - proficient with MS Office and MS Outlook Evidence of excellent organisational and multitasking skills A team … once Be able to conduct research when needed and think for yourself Be competent, diligent, organised and thorough Responsibilities of a Sales Administrator: Handle customer queries by email and phone Respond to or co-ordinate responses to customers by email and phone or ticketing system Raise tickets for queries More ❯

GBP38000 - GBP42000 per annum plus vehicle Reference: CT Description Field Service Engineer Location: M4 corridor, locations between Bristol and Swindon and Donnington Hours: 8:30 AM - 5:00 PM (Flexible) Salary: £38,000 - £42,000 (DOE) + Vehicle About the Role: We are seeking an experienced Field Service … Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas. Manage and maintain functional and managed control rooms. Provide excellent customer service while working to Service Level Agreements (SLAs). Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM). Update … status and outcomes. What We're Looking For: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customer service skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable More ❯

will suit someone who is tech-savvy and who has an interest in technology, telecoms or IT. You will bewilling to learn, has strong customer service skills, who has exceptional attention to detail, administration and time management skills. You will be willing to learn and will be given … allocating enquiries. To be successful in Sales Administrator role, you will have:- Have a strong interest in technology, IT or telecoms Experience demonstrating excellent customer service skills High level of IT literacy - proficient with MS Office and MS Outlook Evidence of excellent organisational and multitasking skills A team … once Be able to conduct research when needed and think for yourself Be competent, diligent, organised and thorough Responsibilities of a Sales Administrator: Handle customer queries by email and phone Respond to or co-ordinate responses to customers by email and phone or ticketing system Raise tickets for queries More ❯

suit someone who is tech-savvy and who has an interest in technology, telecoms or IT. You will be willing to learn, have strong customer service skills, with exceptional attention to detail, and common senses, as well as sales administration and time management skills. You will be willing … be successful in the Part Time Sales Administrator role, you will have:- Have a strong interest in technology, IT or telecoms Experience demonstrating excellent customer service skills High level of IT literacy - proficient with MS Office and MS Outlook Evidence of excellent organisational and multitasking skills A team … able to conduct research when needed and think for yourself Be competent, diligent, organised and thorough Responsibilities of the Part Time Sales Administrator: Handle customer queries by email and phone Respond to or co-ordinate responses to customers by email and phone or ticketing system Raise tickets for queries More ❯

and field electrical maintenance support. The role is primarily office based with some travel in UK and occasionally overseas. The Role: Reporting to the service manager you will be responsible for delivering remote technical support (phone or online) for customers and also for assisting engineers with machine commissioning and … installations in the field. Office based your duties will include but not limited to the following; Assist customers and service engineer with remote technical support e.g. electrical modifications, resolve software faults, implement software changes Allen Bradley, Siemens, HMI's Programme electrical components sold as spares Provide field support - machine … installations, commissioning and maintenance. Onsite installation and commissioning of control systems Support the Field Service Manager in responding to incoming customer service telephone calls, emails Identify and promote customer machine modifications and upgrades Candidate: You will be a qualified electrical engineer with good plc control skills More ❯

to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. Established in 2003, Focus Group is one of the UK's … a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the … Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. Responding to these within the agreed target time and meeting any agreed personal targets. To diagnose, log, action and follow through to resolution cases, including More ❯

Customer Service Coordinator - Pallet Network £30,000 plus bonus and benefits Monday to Friday Bristol (BS11) Great opportunity to support a logistics operations team to ensure the highest standards of deliveries are met for all their commercial customers, ensuring that all scheduled deliveries are completed in line with … quotations for UK, European, and international shipments KPI Reporting & Compliance, monitor performance metrics including on-time delivery, cost per delivery, and load utilisation rates Customer Relations, manage relationships with partner depots across the UK and Ireland, ensuring high service standards. Requirements: Previous experience in a similar Pallet Transport More ❯

are now seeking an experienced Billings and IT Administrator who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can … Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work … suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain More ❯

Dorset. They are now seeking an experienced Senior Administrator who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. This role would suit someone who can demonstrate superb attention to detail, who is logical in their thinking, and whom can … to communicate effectively with customers and colleagues with a proactive and problem-solving nature. Requirements of the Billings and IT Administrator: Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Good with Outlook and CRM systems Team player … suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain More ❯

shifts on a 4-on, 4-off rotation (days and nights) | Permanent Overview : A leading technology-driven organisation is seeking a technically skilled and customer-focused Technical Support Engineer to join its Global Customer Support team in Pool, Redruth. This is a hands-on role supporting a global … and respond to network and system alerts, identifying and resolving issues in line with SLAs Troubleshoot IP routing, switching, and RF-related faults across customer and internal systems Deliver exceptional customer service, managing support tickets from initial contact through to resolution Assist in training and mentoring junior … re Looking For: Essential: Proven experience in a technical support or network operations role Strong IP networking knowledge and troubleshooting ability Excellent communication and customer service skills Self-motivated with the ability to work independently in a fast-paced environment Willingness to work on a 24/ More ❯

shifts on a 4-on, 4-off rotation (days and nights) | Permanent Overview : A leading technology-driven organisation is seeking a technically skilled and customer-focused Technical Support Engineer to join its Global Customer Support team in Pool, Redruth. This is a hands-on role supporting a global … and respond to network and system alerts, identifying and resolving issues in line with SLAs Troubleshoot IP routing, switching, and RF-related faults across customer and internal systems Deliver exceptional customer service, managing support tickets from initial contact through to resolution Assist in training and mentoring junior … re Looking For: Essential : Proven experience in a technical support or network operations role Strong IP networking knowledge and troubleshooting ability Excellent communication and customer service skills Self-motivated with the ability to work independently in a fast-paced environment Willingness to work on a 24/ More ❯

Service Desk/Incident Manager Target Start Date: ASAP Target End Date: 31/03/2026 Rate: DAY £480 Inside per day Location of role: Corsham , Fully on site Clearance Required: SC OR DV Working Pattern (Mon-Fri, Shifts, on-call): MON-FRI We are seeking an experienced … Service Desk Manager to lead a well-established Level 4 Service Desk .This position is for an experienced and well-versed Service Desk Manager with extensive knowledge of the Incident and Major Incident Lifecyle. You will have oversight of a team of highly experienced and technical engineers … tier of incident support to an Operational focussed user base. Within this role it will be your job to enhance the reputation of this Service Desk to the wider community, including the development of best processes, practices and procedures in line with the Customer's Incident Management Strategy More ❯

read on and apply today! Duties As our IT Support Technician, you will be the first point of contact for our clients, delivering excellent customer service while troubleshooting and resolving technical issues. Additionally, you will: - Log and manage support tickets using our IT service management system - Escalate … with third-party suppliers to resolve technical issues and manage software licensing queries - Proactively address recurring technical problems to prevent future disruptions - Ensure all service-level agreements (SLAs) are consistently met within agreed timeframes The ideal candidate will have Essential - Strong problem-solving skills and attention to detail - Good … desktop and server operating systems - Familiarity with Active Directory, Office 365, PowerShell and common IT applications - Excellent communication skills, both verbal and written - A customer-centric attitude with the ability to remain calm under pressure - The ability to work well in a team environment and collaborate with colleagues Desirable More ❯

Vish is hiring a Customer Success Manager Are you driven to be successful and gain invaluable skills? Are you looking for a great team? We are currently servicing customers and growing in countries from Canada, US, UK, Australia, New Zealand, and require an Customer Success Manager to join … our customer success team. The Role As the Customer Success Manager, you will be responsible for onboarding new customers (including system configuration, setup, and user training) while providing customer support to salon owners and their employees as required. Who are we? Vish is changing and innovating the … hair colour industry. At the local level, Vish helps salons eliminate waste, manage their inventory, increase service revenue and provide valuable insight into their colour business. At the global level, Vish will revolutionize supply chain management for the entire hair colour industry. Role Requirements End-to-end account management More ❯

W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC's 60+ operating units across the globe. BTS's wide reach ensures that ideas and opinions … that meet the needs of our operating units and drive business growth. Execute on the product strategy for CRM, aligning with business goals and customer needs. Collaborate with stakeholders to gather and prioritize product and customer requirements. Collaborate with engineering, design, and other cross-functional teams to define … fast-paced environment. Exceptional communication and interpersonal skills with the ability to interact seamlessly at all levels with both technical and business stakeholders. Strong customer service focus and sense of urgency. Ability to quickly adapt and learn new technologies and systems. Ability to function as a valuable team More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯