51 to 75 of 76 Service Management Jobs in the South West

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer … service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer … service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

a small, established team of network professionals. Your role will involve: *Monitor and report on all elements of AS network as required *Process customer service requests *Create and deploy configurations for new services *Liaise with Service Management team and Customer Authority to deliver services to end user … in 4 basis Experience: * Knowledge of Juniper network devices and firewalls *ITIL certified or a strong working knowledge of ITIL Incident, problem and change management disciplines * Encryption technologies (ideally Solarwinds) * Managing and monitoring networks * Comfortable working in air gapped environment * Live service tooling APPLY NOW to avoid disappointment More ❯

Register Your Interest - Technical Management Placement Your Future Employer Unilever is one of the world's leading suppliers of Food, Home, and Personal Care products with sales in over 190 countries and reaching 3.4 billion consumers daily. Founded in Port Sunlight (Wirral) in 1929 by Lord Lever, Unilever has … natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace'. What do we look for? Our Technology Management (TM) Industrial Placements are specially designed to give you the experience you're hungry for - before you even graduate! You don't need a … the penultimate year of their undergraduate degree by the time they start their placement and be returning to study after their placement. Our Technology Management Industrial Placements are a chance to showcase your thinking and skills, with total support from a line manager and a buddy. The role: Technology More ❯

supporting a wide range of SaaS products, with specific experience of insurance applications. Insurance domain knowledge Experience with ITIL frameworks. Deep knowledge of IT service management (ITSM) processes, including incident and problem management Proficiency in performance monitoring tools and techniques. Able to quickly understand business domains and More ❯

Your role The Technician is responsible for providing support in carrying out Service Requests, which may include basic technical interventions such as remote hands services for customers and assisting with cross-/disconnects under supervision. The primary focus is to assist in ensuring the smooth functioning of customer infrastructure. … cleanliness and safety within the data center. What you’ll do Adheres to company safety policies, operational efficiency, and core values. Provide technical customer service support and perform operational technical interventions for customers, including handling Remote Hands requests. Assist in the implementation of technical projects and support activities, including … policies and regulations, including executing customer request reporting and administration. Document and analyze progress, issues, and outcomes, driving continuous improvement initiatives. Provide technical customer service support and carries out operational technical interventions requested by clients. Handle Remote Hands requests of customers according to instructions of the supervisor which includes More ❯

is part of the wider Enterprise Transformation capability practice. The ideal candidate will have expertise in business strategy, cloud adoption, innovation, and organizational change management to help clients achieve measurable business outcomes through cloud transformation. This is a customer facing role. You will be required to travel to UK … for this role. Key job responsibilities Lead and deliver complex advisory engagements across business case development, IT operating model design, governance, and organizational change management Facilitate workshops and executive-level discussions to align stakeholders on cloud strategy and transformation roadmaps Advise clients on the impact of cloud transformation, helping … and maturity of cloud operating model transformations, adjusting as needed to ensure success. Deliver digitally enabled business outcomes using your skills in strategy development, service management, agile delivery, DevOps, business process mapping and organisational design. Develop business cases and value propositions for cloud adoption and digital transformation initiatives More ❯

Your role The Technician is responsible for supporting Service Requests, including basic technical interventions such as remote hands services for customers and assisting with cross-/disconnects under supervision. The primary focus is ensuring the smooth functioning of customer infrastructure. Additionally, the Technician assists with internal requests to maintain … safety within the data center. What you'll do Overall Responsibilities: Adhere to company safety policies, operational efficiency, and core values. Provide technical customer service support and perform operational technical interventions for customers, including handling Remote Hands requests. Assist with technical projects and support activities, including equipment setup, deinstallation … request reporting and administration. Document and analyze progress, issues, and outcomes to drive continuous improvement initiatives. Customer Support and Technical Interventions: Provide technical customer service support and operational interventions requested by clients. Handle Remote Hands requests, including: Customer equipment migration (labeling, installations, documentation, and testing). Emergency troubleshooting and More ❯

Due to growing project demands, they are now seeking a Desk Side and Technology Support Analyst to join their team and maintain their high service standards. THE DESK SIDE AND TECHNOLOGY SUPPORT ANALYST ROLE: As a key member of the regional 2nd line support team, you’ll take ownership … of incident resolution, service request fulfilment, and on-site troubleshooting across hardware, software, and telephony. You’ll deploy new tech, support site setups, and maintain AV and equipment rooms to high standards. You'll also provide reporting, analysis, and act as escalation for complex local tech issues. DESK SIDE … AND TECHNOLOGY SUPPORT ANALYST ESSENTIAL SKILLS: 4+ years in corporate IT service management Strong incident and request handling to SLA standards Proven troubleshooting across desktop, telephony & conferencing Confident managing deployments and equipment rooms Solid experience with ServiceNow, hardware asset tracking, and reporting Driving license (travel between local offices More ❯

Due to growing project demands, they are now seeking a Desk Side and Technology Support Analyst to join their team and maintain their high service standards. THE DESK SIDE AND TECHNOLOGY SUPPORT ANALYST ROLE: As a key member of the regional 2nd line support team, you’ll take ownership … of incident resolution, service request fulfilment, and on-site troubleshooting across hardware, software, and telephony. You’ll deploy new tech, support site setups, and maintain AV and equipment rooms to high standards. You'll also provide reporting, analysis, and act as escalation for complex local tech issues. DESK SIDE … AND TECHNOLOGY SUPPORT ANALYST ESSENTIAL SKILLS: 4+ years in corporate IT service management Strong incident and request handling to SLA standards Proven troubleshooting across desktop, telephony & conferencing Confident managing deployments and equipment rooms Solid experience with ServiceNow, hardware asset tracking, and reporting Driving license (travel between local offices More ❯

Due to growing project demands, they are now seeking a Desk Side and Technology Support Analyst to join their team and maintain their high service standards. THE DESK SIDE AND TECHNOLOGY SUPPORT ANALYST ROLE: As a key member of the regional 2nd line support team, you’ll take ownership … of incident resolution, service request fulfilment, and on-site troubleshooting across hardware, software, and telephony. You’ll deploy new tech, support site setups, and maintain AV and equipment rooms to high standards. You'll also provide reporting, analysis, and act as escalation for complex local tech issues. DESK SIDE … AND TECHNOLOGY SUPPORT ANALYST ESSENTIAL SKILLS: 4+ years in corporate IT service management Strong incident and request handling to SLA standards Proven troubleshooting across desktop, telephony & conferencing Confident managing deployments and equipment rooms Solid experience with ServiceNow, hardware asset tracking, and reporting Driving license (travel between local offices More ❯

Operations Centre team providing technical oversight and direction. You will engage with various teams across DDaT to maintain security monitoring, threat intelligence and vulnerability management controls to detect and alert across all HM Land Registry technical assets. Salary of £46,058 - £57,400 dependent upon interview assessment plus excellent … Civil Service benefits and 28% pension contribution. Flexible, hybrid working from Plymouth. Job description You will take forward technical consolidation and/or improvement activities providing guidance and leadership to technicians within the IT Operations Practice and wider, whilst also working across DDaT to support and deliver solutions in … Business Strategies. Working closely with the Lead Infrastructure Engineers and subject matter experts, you will develop and maintain security monitoring, threat intelligence and vulnerability management controls, to detect and alert across all HMLR technical assets. You will work with technical teams to develop SOC scenario-based run books to More ❯

in Bristol who are looking to add a Change Manager in to their team, you will be focused on ITIL Change, Asset and Problem Management to help support a client (high-profile) as well as the wider business. The ideal candidate will help to lead a team and maintain … handling change control, asset oversight, and root cause analysis within the broader support structure. Produce detailed and regular reports on both problem and change management activities to inform stakeholders and support continuous service improvement. Serve as the primary liaison between our client and the Change Advisory Board (CAB … are reviewed and their dependencies are well managed. Manage the lifecycle of hardware asserts to promote environmentally responsible disposal and reuse practices. Collaborate with Service Management to synchronize software and system deployments across managed environments, following structured change processes. Support audits, internally and externally, ensuring accurate reporting and More ❯

in Bristol who are looking to add a Change Manager in to their team, you will be focused on ITIL Change, Asset and Problem Management to help support a client (high-profile) as well as the wider business. The ideal candidate will help to lead a team and maintain … handling change control, asset oversight, and root cause analysis within the broader support structure. Produce detailed and regular reports on both problem and change management activities to inform stakeholders and support continuous service improvement. Serve as the primary liaison between our client and the Change Advisory Board (CAB … are reviewed and their dependencies are well managed. Manage the lifecycle of hardware asserts to promote environmentally responsible disposal and reuse practices. Collaborate with Service Management to synchronize software and system deployments across managed environments, following structured change processes. Support audits, internally and externally, ensuring accurate reporting and More ❯

in Bristol who are looking to add a Change Manager in to their team, you will be focused on ITIL Change, Asset and Problem Management to help support a client (high-profile) as well as the wider business. The ideal candidate will help to lead a team and maintain … handling change control, asset oversight, and root cause analysis within the broader support structure. Produce detailed and regular reports on both problem and change management activities to inform stakeholders and support continuous service improvement. Serve as the primary liaison between our client and the Change Advisory Board (CAB … are reviewed and their dependencies are well managed. Manage the lifecycle of hardware asserts to promote environmentally responsible disposal and reuse practices. Collaborate with Service Management to synchronize software and system deployments across managed environments, following structured change processes. Support audits, internally and externally, ensuring accurate reporting and More ❯

What you can expect to get out of the opportunity: An excellent opportunity to build subject matter expertise Hands-on experience of the IT Service Management sector Client engagement experience and development of consulting skills Variety of experiences to help you shape your future career Industry recognised training More ❯

leading on the development of follow-on and adjacent growth and new business opportunities; and you will lead or support the development of new service offerings and helping take these to market. You will lead the development of Solution/Technical Architecture in the highly complex secure systems space. … at multiple levels of classification. You will: Technically and procedurally oversee the production of Identity-related High Level solution Designs, Transition states, roadmap and service catalogue Lead the architecture development process to drive community convergence around critical design choices Run the Identity Architecture Working Group Engage with design authorities … level required to understand, debate and drive solution design choices Experience delivering into MOD, relevant governance and security policy, processes, and practices (inc Joint Service Publications 604, 440). Strong understanding of IT security and design considerations of high-assurance systems. Knowledge of hosting technologies (virtualisation, containerisation, orchestration), with More ❯

+ Hybrid working from Corsham Key Skills: + CCNP level or above + MP-BGP + MPLS The Local Access Distribution & Telephony Network Engineering Service will support the technical team responsible for the design, development, documentation, building and validation of the core physical and virtual networking components which form … part of the LAD T Platform. Production and review of all levels of design artefacts. Supporting wider NSoIT(D) system testing activities. Working with Service Management to resolve issues. This role is based on a network engineer with proven experience, operating at CCNP level or above, current certification … Forwarding (VRF) Multi-Protocol Label Switching (MPLS) Dynamic Multipoint Virtual Private Networks (DM-VPN)/FlexVPN/IPSec Access Control Lists (ACL) Quality of Service (QoS) Hierarchical IP Subnetting. Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new ideas. More ❯

is essential for this role. Key Skills: + CCNP level or above + MP-BGP + MPLS The Local Access Distribution & Telephony Network Engineering Service will support the technical team responsible for the design, development, documentation, building and validation of the core physical and virtual networking components which form … part of the LAD T Platform. Production and review of all levels of design artefacts. Supporting wider NSoIT(D) system testing activities. Working with Service Management to resolve issues. This role is based on a network engineer with proven experience, operating at CCNP level or above, current certification … Forwarding (VRF) Multi-Protocol Label Switching (MPLS) Dynamic Multipoint Virtual Private Networks (DM-VPN)/FlexVPN/IPSec Access Control Lists (ACL) Quality of Service (QoS) Hierarchical IP Subnetting. Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new ideas. More ❯

for delivering complex solutions that drive tangible uplifts in capability for clients and their users. We specialise in Enterprise and Solution Architecture, Systems Engineering, Service Management and DevOps, to build highly effective teams tailored to the problem-space and requirements. As part of the Secure Systems Team , you … orchestration), with experience of industry leading products and vendors. Desirable: Experience delivering into MOD, relevant governance and security policy, processes, and practices (inc Joint Service Publications 604, 440). Knowledge of national and international security frameworks such as NIST SP 800 Series. Experience managing agile teams, DevOps engineering teams More ❯

a supportive, inclusive, and socially active engineering team. Requirements Active SC Clearance. Solid understanding of the full software development lifecycle. Familiarity with ITIL IT Service Management processes. Strong appreciation for development standards and quality procedures. At least 2 years of professional experience with technologies such as: Technical Skills More ❯

an active SC clearance* Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for resolving all 2nd Line incidents and service requests within a designated region. This role requires strong technical knowledge and excellent customer service skills to support users effectively. ________________________________________ Key Responsibilities: - Prioritise … and manage all 2nd Line incidents and service requests in line with defined SLAs and best practice guidelines. - Troubleshoot desktop computing issues reported through the Global Service Desk. - Deploy IT hardware, and ensure assets are recorded and tracked in line with established IT service procedures. - Maintain a … high standard of customer service by providing regular updates throughout incident and request management. - Take ownership of issues, conduct root cause analysis, and implement temporary or permanent fixes. Escalate when necessary. - Investigate and resolve a wide range of technology and telephony issues. - Ensure local equipment rooms meet IT service More ❯

an active SC clearance* Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for resolving all 2nd Line incidents and service requests within a designated region. This role requires strong technical knowledge and excellent customer service skills to support users effectively. ________________________________________ Key Responsibilities: - Prioritise … and manage all 2nd Line incidents and service requests in line with defined SLAs and best practice guidelines. - Troubleshoot desktop computing issues reported through the Global Service Desk. - Deploy IT hardware, and ensure assets are recorded and tracked in line with established IT service procedures. - Maintain a … high standard of customer service by providing regular updates throughout incident and request management. - Take ownership of issues, conduct root cause analysis, and implement temporary or permanent fixes. Escalate when necessary. - Investigate and resolve a wide range of technology and telephony issues. - Ensure local equipment rooms meet IT service More ❯

location (Bristol preferred, Farnborough alternative) for duration of activity. Success criteria Manage and achieve EA acceptance and validation to client representatives, against requirements and service management processes during Q1 2025. Expected skills & experience required: Client ICT and network standards. Client documentation standards. TOGAF (ideally certified). Archimate (or More ❯

Supply & Trading GmbH To start as soon as possible, full time/part time, permanent We are seeking a highly skilled Identity and Access Management; Privileged Access Management (IDAM/PAM) Specialist to join our team. This position is pivotal in ensuring robust identity and access control measures … You will lead efforts to mitigate cyber risks, manage IDAM/PAM processes, and support the organization's growth through resilient and efficient access management systems. Your future plans Lead and manage IdAM/PAM initiatives, including Joiner-Mover-Leaver (JML) processes. Oversee access reviews and upscale certification campaigns … internal & external compliance processes related to accesses. Manage identity and access security requests through JIRA while collaborating with an agile team and a managed service provider. Oversee Local Admin Right reductions. Ensure operational efficiency & stakeholder engagement. Bachelor's or Master's in Computer Science, Cybersecurity, Information Systems, Business or More ❯