Customer Service Jobs in the UK

1 to 25 of 3,376 Customer Service Jobs in the UK

Customer Service Admin / Customer Support Representative

Billingshurst, West Sussex, South East, United Kingdom
Clarion Communications Management
Job Title: Customer Service Admin Location: Billingshurst RH14 9SJ, on-site Salary: £27,000 p/annum + Performance related bonus Hours: Monday to Friday 8am to 5pm with 1 hour lunch Job Type: Permanent, Full Time Clarion Communication Systems is a rapidly growing Technology company based in … such as processing sales orders and preparing invoices Arranging couriers, sending tracking numbers, dealing with courier mix-ups, sending invoices After sales ad hoc customer calls After sales service - responding to customer non-technical enquiries and complaints Maintaining supplies of stationery and equipment Ad hoc data entry … Handling customer service on ecommerce platforms (messages, calls, invoices, returns) Skills/Experience required: Excellent administration, organisation and time management skills Excellent communication and interpersonal skills within a team Strong IT skills and knowledge of Microsoft Office (Excel, Outlook) Proactive and confident in communicating with customers, suppliers, and More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

Customer Service Manager

manchester, north west england, United Kingdom
ConnexAI
Job Title: Customer Service Manager Department: Customer Support and Technical Support Location: Manchester, UK (Onsite) About the Role: As a Customer Service Manager, you'll lead our Customer Service and Technical Support teams to deliver outstanding customer experiences. Reporting to the Global … deputy, helping to shape the day-to-day operations and overall strategy for the support function. You’ll focus on building a high-performing, customer-centric environment where service quality, satisfaction, and team development are prioritised. This is a leadership role where strong service management, coaching, and … operational skills are key. Key Responsibilities: Lead and develop Customer Service and Technical Support teams, including team leaders and Heads of Line. Oversee daily operations to ensure customer queries and technical issues are resolved quickly, professionally, and empathetically. Monitor and improve customer satisfaction (CSAT), first contact More ❯
Posted:

Director of Customer Service

London, United Kingdom
HeliosX Group
HeliosX. Where we're going: Over the next five years, you'll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You'll be part of helping more people access prescription … Come be a part of making our dream of easier and faster healthcare a reality! The Opportunity We are seeking a strategic and visionary Customer Service Director to lead HeliosX's global customer service function. This new leadership role is an opportunity to join an innovative … loss, dermatology and men's health solutions in a digital health setting going through a stage of hyper-growth. This role will own the Customer Service strategy to deliver industry-leading support to a customer base with diverse needs - from routine queries to complex clinical support. You More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Service / Sales Support Exec - Global Leader. Hybrid

Caerphilly, Mid Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
a $9 billion leader that can provide you with stability and exciting challenges, wed love to hear from you. The Role at a Glance: Customer Service/Sales Support Exec Caerphilly Office Based 3 Days Per Week/Hybrid Working Competitive Market Salary Plus Excellent Company Benefits Including … chemicals & ingredients used in everyday products Culture: Work with real purpose. Grow how you want to. Be who you are Your skills/background: Customer Service, Client Relations, Internal and External Communication, IT Literate, Microsoft Office, CRM Software. As a Customer Service/Sales Support Exec … you will be the first point of contact for our customers and a vital part of our fantastic Customer Service team. As the face of our business, you play a key role in building loyalty and trust. What your day might look like: + Working closely with your More ❯
Employment Type: Permanent, Work From Home
Posted:

Applied Scientist , Customer Engagement Technology

London, United Kingdom
Amazon
Job ID: Services LLC is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by innovation and customer obsession, which is deeply ingrained in everything we do, especially in the Customer Engagement Technology (CET) department. Leveraging conversational Artificial Intelligence … AI) and machine learning (ML) technology, we strive to predict and resolve customer issues through self-service and automation solutions. The CET team leads AI and Large Language Models (LLM)-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal, multi-turn, goal-oriented … dialog systems that can handle customer issues at Amazon scale across multiple languages. These systems are designed to adapt to changing company policies and invoke correct Application Programming Interfaces (APIs) to automate solutions to customer problems. Additionally, we enhance associate productivity through response/action recommendation, summarization to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Salesforce Training Manager

United Kingdom
Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … latest Salesforce products. Reporting to the Sales Operations Manager, you will be instrumental in creating, managing, and delivering the training programme for the EU customer service transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce New Org CRM, Field Service & Visual remote assistance, Telephony, and Infor CPQ. This role will require you to audit the current training material, identify gaps and opportunities, and create training material (e-learning courses, guides & tipsheets, tutorials, videos etc.) to support with the delivery More ❯
Posted:

Graduate Customer Service Advisor

Rotherham, South Yorkshire, Yorkshire, United Kingdom
Ernest Gordon Recruitment
Graduate Customer Service Advisor Rotherham - Hybrid £23,809.50 + Hybrid + Training + Monday-Friday Are you a recent Graduate or have some Customer Service experience looking to join an industry leading company that operates in over 130 countries, where you will receive specialist training on … range of products covers every aspect of the procurement process from start to finish? On offer is an exciting opportunity for a Graduate or Customer Service Advisorto join a global software company currently providing procurement solutions to over 800 clients, and 3 million users around the world as … they look to add to their team. In this role, the successful Customer Service Advisor will respond to inbound enquiries by telephone and email on the First Line Support help desk following through to ticket resolution and liaising with the relevant departments to allow for ticket resolution. The More ❯
Employment Type: Permanent
Salary: £22,000
Posted:

Customer Service Advisor

Manchester, North West, United Kingdom
CCA Recruitment Group
Role: Customer Service Advisor (Non-Voice) Salary: £23,810 + benefits Location: Wythenshawe M22 (fully office based for 1st 3 months then potential to go hybrid) Employment Type: Permanent Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekends This is an … exciting opportunity for an experienced Customer Service Advisor to join my Wythenshawe based client on a permanent basis due to a period of growth for their business. The Customer Service Advisor plays a critical role in delivering high-quality support to their clients. Do you have … experience in managing ticketing systems? Troubleshooting technical issues? Do you thrive under pressure and demonstrate excellent problem-solving skills? Duties of the Customer Service Advisor: High-Quality Support : Deliver exceptional support to Service Users and internal stakeholders/suppliers, ensuring timely and effective resolution of issues and More ❯
Employment Type: Permanent
Salary: £22,000
Posted:

Service Growth Lead

London, United Kingdom
Hybrid / WFH Options
Capgemini
We are looking for a Director level person to join Capgemini as our Service Growth Lead to lead the continued growth of our Service business, delivering exceptional customer-centric digital experiences and lead the growth of our design, development, and delivery of some of the largest, most … innovative, digital transformation projects in the UK. Be a part of a dynamic team that shapes the future of digital experiences. The Service Growth Lead will be responsible for leading and executing strategic initiatives to enhance and expand our customer service capabilities. This role requires a leader … with a strong background in Customer Experience (CX) transformation, digital strategy, and operational excellence. The ideal candidate will have a proven track record of driving growth, improving customer satisfaction, and delivering measurable business outcomes. Sitting within our Digital Customer Experience (DCX) business in the UK, this is More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Service Analyst

Gateshead, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
Talent84 Ltd
Customer Service Agent, Gateshead area £25,000 per annum, hybrid working Talent84 is pleased to support our long-term client, a leading software solutions provider, in their search for a Customer Service Agent. As a Customer Service Agent, you'll be part of a … supportive team, assisting customers with product and service inquiries via the helpdesk. Your main focus will be delivering excellent customer service by responding to queries and resolving issues efficiently and professionally. Youll work within helpdesk hours (Monday to Friday, 8am6pm, on a rotating 8-4 or … . Our client fosters a positive work environment and offers a hybrid working model (2 days in the office). Key Responsibilities Respond to customer enquiries promptly and professionally. Log and track issues, ensuring they are directed to the correct team for resolution. Keep customers updated on the status More ❯
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

Head of Institutional Support

London, United Kingdom
Hybrid / WFH Options
Springer Nature Group
ensuring that fundamental knowledge is accessible, verifiable, and usable, to improve outcomes and benefit future generations. Visit and About the Division The Springer Nature Customer Service Center (SNCS) supports customer service, fulfilment, logistics, and customer experience management for Springer Nature's businesses, including research and … resources, and offshored BPO. Purpose of the Role Responsible for delivering global 24/7 front-line support to institutional customers, ensuring high-quality service, continuous improvement, and effective collaboration with internal and external stakeholders. Demonstrates a forward-thinking approach, manages complex systems and data, and fosters confidence in … interactions. Responsibilities Ownership and delivery of front-line support aligned with strategy. Advocate for customers, sharing insights to improve experience. Set strategies for service improvement. Manage KPIs, standards, and targets. Develop and communicate customer service policies. Manage stakeholder relationships, including with sales and technology teams. Handle service More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Service Advisor

Monmouth, Gwent, Wales, United Kingdom
Focus Resourcing Group
An excellent opportunity has arisen to work for our established client in Monmouth as a Customer Service Advisor. The purpose of the Customer Service Advisor is to guide customers through their onboarding journey. Benefits: * Perk box * 29 days hols + bank holidays + winter shut down … length of service increase to hols * £500 support for upskilling * 3 days per year to 'give back' (charity work) * Pension As the Customer Service Advisor, you will be responsible for: * Maintaining customer records in Salesforce. * Answering queries relating to the technical use of the software. * Working … closely with the compliance teams to ensure customers have everything they need. * Solve customer queries. The successful Customer Service Advisor, will have the following related skills/experience: * Strong verbal and written communication skills. * Excellent IT skills. * Previous customer service experience. For more information, please More ❯
Employment Type: Permanent
Salary: £24,000
Posted:

Service Desk Team Leader

Harrogate, North Yorkshire, Yorkshire, United Kingdom
Redcentric
Role Details Job Title Service Desk Team Leader Division Operations - Customer Service Job Location Harrogate Role Our service and support teams provide an effective yet complex blend of both customer and technical support for a range of managed IT service products including Data Management … Network (Internet Access, VPN, HSCN), Hosted IP Telephony, Unified Comms, Data Centre Hosting, Virtualisation Services amongst others. Delivering a customer experience that successfully sets Redcentric apart from our competitors and drives brand loyalty is our collective goal and to make this happen we need to create an environment that … inspires colleagues to deliver their very best. Alongside the Customer Services Manager it is your responsibility to make this happen, which is what makes this such a rewarding role. It is all about getting the right people, about making sure they enjoy their work and about providing them with More ❯
Employment Type: Permanent
Posted:

Customer Service Representative - Comprehensive training provided, no financial experience necessary

Edinburgh, Scotland, United Kingdom
Diligenta
Customer Service Representative - Edinburgh Lloyds Banking Group £21,840 - £23,000 per year Monday-Friday, 9am - 5pm Fountainbridge, Edinburgh, EH3 9PE What does the Customer Service Representative role involve ? You'll be joining a people and technology-driven business, handling calls to and from customers about … experience during the moments that matter. Comprehensive training will be provided so financial services experience isn't essential. Many new colleagues join us from customer facing backgrounds in contact centres, retail, hospitality, or the travel industry. We support our colleagues with competitive benefits: We're an accredited Real Living … scheme and Jaguar Land Rover discount Cycle to Work scheme and interest-free season ticket loans Our people are… Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure Excellent listeners with strong verbal and written communication skills and able More ❯
Posted:

Customer Service Technician

Coalville, Leicestershire, East Midlands, United Kingdom
Euro Projects Recruitment
Customer Service Technician Full training and development will be provided! Would suit someone who enjoys problem solving with a good eye for detail. Due to the nature of product, someone with an interest in technology would be ideal. Excellent bonus scheme available alongside a range of benefits, including … healthcare, 25 days holiday + banks, and an on site Gym. As Customer Service Technician, the primary function of this position is to support customers with product returns and assessing faults. The product is electronic and has a software element, so we need someone who enjoys more technical … products in general. The role would suit an inquisitive mindset and a positive mindset to help customer related issues. Salary: £12.21 per hour + bonus (c£3,200) + 25 days holiday + pension scheme + free gym + other benefits This Customer Service Technician job will More ❯
Employment Type: Permanent
Salary: £12.21 per hour + £3,200 bonus
Posted:

Customer Service

Swindon, Wiltshire, United Kingdom
Hybrid / WFH Options
iRecruit4
iRecruit4 are hiring for a busy Customer Service department in Swindon for a Customer Service Advisor specialising in our clients National Accounts. Benefits of the role: Permanent position. Monday to Friday After probation hybrid working is available 2 days per week. Discount package. Onsite gym. Profit … related bonus pay. Duties of the Customer Service Advisor: Working in a busy customer service team, engaging with customers on the phone, via email and webchat. Working with Third party customers and developing relationships with key clients for the business. Managing key account orders in a … with other departments to ensure timely order fulfilment and understand stock levels. Liaising with the Warehouse if there are any dispatch issues. Responding to customer enquires promptly. Proving key accounts accurate and valid information at all times. Undertaking weekly service calls where you will be asked to produce More ❯
Employment Type: Permanent
Salary: £30000 - £32000/annum Quarterly Commission Paid
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

Central London, UK
Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

West London, UK
Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

United Kingdom
Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

East London, London, United Kingdom
Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

City of London, London, United Kingdom
Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

Leigh, Greater Manchester, United Kingdom
Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

Bury, east anglia, United Kingdom
Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

Bury, Greater Manchester, United Kingdom
Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

Leeds, West Yorkshire, United Kingdom
Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Posted:
Customer Service
10th Percentile
£23,504
25th Percentile
£25,087
Median
£31,000
75th Percentile
£45,000
90th Percentile
£63,750