101 to 125 of 1,250 Customer Service Jobs in the UK

Business Analyst | Customer Journey Analysis | Berkshire | Hybrid | £750/day (Inside IR35) | 12 Months Contract | AI | Self - Service Functions | Our client is seeking an experienced Business Analyst with experience in supporting digital and AI enabled customer service solutions, including assisted service or self-service functions. Required Key Skills & Experience: Proven experience as a Senior Business Analyst supporting large-scale transformation programmes within customer service, contact centre, or customer operations environments. Strong background in customer journey analysis, process re-engineering, and target operating model design. Experience working with ...

Role: Service Desk Manager Location: Blackburn (Hybrid Working) Salary: £45,000 (depending on experience) A growing Managed Service Provider based in Blackburn is looking to bring on an experienced Service Desk Manager to lead and develop their technical support team. This is a fantastic opportunity for someone … with strong leadership skills and a background in IT support environments to take ownership of a busy service desk and drive service excellence. You’ll be responsible for overseeing the day-to-day operations of the support team, ensuring tickets are managed effectively, service levels are maintained ...

part of the Service team, you will: Work in a technical capacity contributing through hands-on CCaaS/AI design and build to deliver customer experience and contact platforms at scale. Be at the forefront of CCaaS and AI innovation, helping clients build connected, always-on service models for their customers. Work with leading organizations across multiple industries, contributing to large-scale customer and platform transformations. Support clients in defining a customer-first mindset and reshaping their business and operating models. Transform customer journeys and service interactions using data, CCaaS platforms ...

Service Engineer Location: Surrey/London – Home-Based with Travel to Customer Sites Salary : £27 – £30,000 per annum (depending on experience) Employment Type: Full-Time Our client is a modern MSP with real growth, great culture and varied tech exposure. They are not your typical Managed Service … giving their Engineers exposure to the full modern ecosystems – not small slices of tech or repetitive ticket queues. They are searching for an IT Service Engineer who’s passionate about technology, great with people, and eager to grow in a supportive, fast-paced MSP environment. You’ll work from ...

have a passion for providing outstanding customer service, building relationships and providing technical advice to customers and engineers? Looking for a business who offer a great working environment, excellent training and long term development for all? To be considered for the role, you ll require the following essentials … Proven experience of providing excellent customer service Natural problem solving abilities Excellent communication skills both written and verbal Previous Customer Service experience is desirable Can learn and apply technical concepts Good working knowledge of CRMs Within this position, you ll also be: The main focus will ...

Customer Support Advisor position in the business services industry involves providing exceptional support to customers, ensuring their queries and concerns are effectively addressed. This permanent role is based in West Oxford and requires a proactive and service-oriented approach to meet customer needs. Client Details Our client … professional services to its clients. They focus on fostering a supportive work environment and providing excellent opportunities for growth. Description Key responsibilities of the Customer Support Advisor include: Respond to customer queries via email, phone, and other communication channels in a timely manner. Maintain accurate records of customer ...

Customer Service Executive Nouvo Recruitment are delighted to be working with one of the UK’s leading independent providers of business voice, data, IT, cloud & technology services. Duties & Responsibilities Dealing with customer and general queries over the phone, email and via our web chat to ensure … customer satisfaction Working closely with the Account Management team Ensuring all communication is recorded and activities updated on the CRM system Building strong and enduring personal relationships with customers Liaise with third parties such as suppliers and the networks Work to service level agreements Escalating customer complaints ...

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini ...

Customer Service Advisor Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. Salary: £12.60 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower … fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first xkybehq point of contact for customers, providing 1st line IT Please click on the apply button to read the full job description ...

Service Engineer/CCTV Control Rooms & Integrated Security Site Engineer A fantastic opportunity to join our team at Ocular, for a skilled engineer with experience in CCTV, access control and integrated security systems to join a dynamic service team supporting high-security sites across London. Ideal for someone … East London or Site in Central London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Service Engineer supporting large-scale, high-end integrated security systems within complex, secure environments. As a Service Engineer you will deliver maintenance, troubleshooting and planned ...

SECURITY CLEARED* Service Manager (Live Service) 6 Month contract initially Based: Hybrid 1-2 days p/w onsite in Manchester £300- £375 p/d via Umbrella We have a great opportunity with a world leading organisation where you will be provided with all of the support … development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Service Manager (Live Service) on a long term program of work. Key Responsibilities: IT Service Managers collaborate with Digital, Business and external stakeholders to ensure service ...

will be joining a busy IT & Reprographics Department. Responsibilities: Provide 1st and 2nd line support, responding to hardware, software, and network queries. Deliver exceptional customer service, ensuring users feel supported and valued. Take ownership of issues, escalating when necessary and keeping users informed throughout. Log and update … across the organisation, including LAN/WAN environments. Maintain high standards of professionalism, accuracy, and organisation. Work collaboratively with colleagues to ensure SLAs and service targets are met. Contribute to continuous improvement by helping develop robust support processes. Maintain awareness of information security practices and respond to risks appropriately. ...

role at Elliotts includes all general admin duties, including sending emails, answering calls, serving customers and contacting suppliers, and all aspects of customer service whilst requiring additional flexibility. Role You will learn how to: Serving customers on the front desk Managing paperwork Scanning and filing away documents Sending … relevant documents off Contacting suppliers Managing designated corporate customer accounts to ensure high levels of customer service provided and maintained Handling enquiries by email or telephone and assisting customers when required. Building effective relationships with customers and colleagues to ensure a high level of customer service ...

distributor of luxury bathroom products with over 35 years' experience and a strong “family feel” at its heart. We are seeking a motivated and customer-focused Technical & After Sales Support Assistant to join our Aylesford head office team. This role is ideal for someone who enjoys providing excellent customer service, handling technical enquiries, supporting the sales team, and ensuring smooth after-sales processes. You will assist with order processing, technical support, product enquiries, parts sourcing, and liaising with suppliers and internal teams. Key Responsibilities Handle inbound technical and sales enquiries from installers, retailers, and customers Provide basic ...

role at Elliotts includes all general admin duties, including sending emails, answering calls, serving customers and contacting suppliers, and all aspects of customer service whilst requiring additional flexibility. Role You will learn how to: Serving customers on the front desk. Managing paper work. Scanning and filing away documents. … Sending relevant documents off. Contacting suppliers. Managing designated corporate customer accounts to ensure high levels of customer service provided and maintained. Handling enquiries by email or telephone and assisting customers when required. Building effective relationships with customers and colleagues to ensure a high level of customer ...

sales teams, customers, and external partners to ensure a smooth end-to-end order process. The position plays an important part in delivering excellent customer service while managing high-volume order activity within a structured, fast-paced environment. Key Responsibilities ·Accurately processing customer orders using … system ·Managing and maintaining customer master data ·Creating and managing installation documentation ·Monitoring orders from placement through to delivery and installation ·Liaising with dealers, distributors, logistics providers, and internal teams ·Managing order books and resolving order-related queries ·Coordinating with warehouses to ensure timely and accurate deliveries ·Managing loan ...

About Dixa Dixa is transforming customer experience for consumer brands with our AI-powered Customer Service platform. More than a ticketing tool, we help brands turn service into a growth engine, unlocking revenue, loyalty, and insights. Since launching in 2018, we've grown from Copenhagen … global presence across Europe and North America, raised $155M+ from General Atlantic and others, and are disrupting the $50B+ customer service software market. Today, we power leading digital-first brands in ecommerce, D2C, gaming, and fintech with 30–500 agent teams. The Opportunity Partnerships are the connective tissue ...

Service Engineer/CCTV Control Rooms & Integrated Security Site Engineer A fantastic opportunity to join our team at Ocular, for a skilled engineer with experience in CCTV, access control and integrated security systems to join a dynamic service team supporting high-security sites across London. Ideal for someone … East London or Site in Central London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Service Engineer supporting large-scale, high-end integrated security systems within complex, secure environments. As a Service Engineer you will deliver maintenance, troubleshooting and planned ...

Portfolio are proudly representing our client, a market leading SaaS business in their search for a Service Desk Analyst. Dealing with external software users, you will be the first line of support for those experiencing issues with the App or On-line platform. You will have good levels … technical ability, good customer service skills and capability to explain things simply to non-technical people! This is an ideal entry level role for anyone looking to progress in a service desk role with the relevant knowledge and experience! Purpose We are looking for a highly capable ...

Customer Support Executive – Energy & Sustainability Sector Location: Guildford or Leamington Spa (Hybrid) Salary: £30,000 + benefits Type: Full-time | Permanent We are recruiting on behalf of a growing UK-based energy and sustainability consultancy that helps organisations reduce costs, lower carbon emissions, and make smarter strategic energy decisions. … decision making, they enable business leaders to turn sustainability ambitions into measurable outcomes. As part of their continued growth, they are now seeking a Customer Support Executive to join their operations team. The Role This position plays a key role in delivering high-quality support across the full customer ...

organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Deliver an efficient Print room service to the customer, to meet agreed SLA’s and customer satisfaction Printing ad-hoc and regular client requests Finishing e.g laminating, binding … poster printing Digital scanning of A4/A3 documents and microfilms Support for on-site printers/MFDs. First line fix and management of service calls Help solve operational problems quickly and efficiently to ensure the most efficient service is provided. Build relationships with users and manage their ...

Role We are seeking a proactive and customer-focused Sales Executive to manage a portfolio of approximately. As a Sales Executive at Claranet, you’ll play a pivotal role in helping customers modernise their businesses through technology. You’ll take ownership of a large and diverse portfolio … customers, building trusted relationships, renewing long-term partnerships, and uncovering opportunities to grow accounts through additional services and solutions. This is a fast-paced, customer-centric role that blends renewals, inbound sales, and consultative account management. You’ll work closely with internal specialists across solutions, customer service ...

Regional Service Manager, Imaging Systems Basic Salary £60,000 to £65,000 Car/Car Allowance Pension Healthcare Excellent Benefits Package An excellent opportunity for experienced Field Service Managers, Regional Service Managers, Field Service Supervisors or Team Leaders from a range of electronics systems backgrounds … join a market leading supplier of Imaging Systems The Role – Regional Service Manager, Imaging Systems This market leader now seeks to recruit a commercially astute Regional Service Manager. The successful applicant will be responsible for: Managing a team of Field Service Engineers Building and nurturing all relationships ...

enhance the business services and products. Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Responsibilities: Deliver excellent customer and technology services via the Service Desk channels Use service monitoring tools to aid problem solving and service delivery Use automation where possible to support the automatic resolution or mitigation of issues Support, develop and co-ordinate the effective functioning of business applications Contribute to the planning of application scalability, configuration changes and releases Providing virtual support ...

Location: Hemel Hempstead Salary: £26,000 + OTE Hours: Monday Friday, 9am 5.30pm We are recruiting for a candidate with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Customer Experience Account Manager. You will … part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. You will be responsible for managing all aspects of the customer experience for a base ...