101 to 125 of 1,090 Customer Service Jobs in the UK

Title: Service Desk Manager Location: Durrington, Worthing – Hybrid working (minimum 2 days a week in the office) Contract Type: Permanent Hours: 37 Salary: From £55k based on skills and experience About the role: The Service Desk Manager is responsible for leading the day-to-day operation … Service Desk, ensuring high-quality incident and request handling, effective queue and performance management, and resilient first line I.T support for over 4000 internal and external users. The role provides leadership to 2 Team Leaders and 10 Analysts, driving capability, wellbeing and accountability, while improving customer experience through ...

part of something meaningful helping to close the digital divide and shape the future of rural Scotland. We are now looking to recruit Customer Operations Executives, individuals who will become the friendly, knowledgeable voice of the business. Youll support customers throughout their journey, from initial enquiry through to going … live with their service, ensuring every interaction is smooth, supportive and positive. Delivering an exceptional customer experience will be at the heart of everything you do. Key Responsibilities Respond to customer enquiries via phone, email, and web chatunderstanding their needs and recommending the right solutions Guide customers ...

bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. … focus of the role is driving commercial growth, optimising pricing and performance strategies, and ensuring the e-commerce platform remains competitive and customer-focused. The Role – Ecommerce Manager E-Commerce Platform & Product Management To own the day-to-day operation and management of Liquidline’s e-commerce portal. ...

retail and love helping people, this could be the perfect next step in your career! This is a great opportunity to bring your previous customer service experience to an office environment with great training and long-term development on offer! Location: Gloucester and Home Based Shift Pattern: Rotating … Home based + Sun 9-5 from home (day off in the week) Purpose of the Role Deliver exceptional customer service helping my client achieve its mission to earn customer loyalty and drive business growth. Key Responsibilities Respond to customer queries via phone, email, chat ...

Senior Support Engineer ready to take the next step in your career? We're looking for a Technical Support Team Lead to lead a customer-focused support function within a growing managed services provider. This role combines people leadership, customer engagement and service improvement. You'll work … closely with customers, technical teams and senior stakeholders to ensure high levels of service delivery, customer satisfaction and operational performance. What You'll Be Doing Leading, coaching and developing a technical support team Managing customer escalations and service-related challenges Driving service improvements and operational ...

sales support role. We are seeking someone who wants ownership, accountability and the opportunity to directly influence revenue growth while delivering an exceptional customer experience. About the Role As Sales Executive, you will be responsible for converting inbound enquiries and allocated leads into measurable commercial outcomes while managing … sales progression Identify upsell and cross-sell opportunities Support revenue growth through strong pipeline management Maintain ownership of allocated accounts and opportunities Customer & Account Management Act as first point of contact for customer enquiries via phone, email and web channels Build strong working relationships with education and local ...

Friday standard office hours 37.5 hours per week. Purpose of Role Responsible for ensuring that the business operates to ITIL standards within its Service Desk Operations and wider operations, implement and maintain problem management standards, processes, and policies. Lead problem management analytics, reporting and meetings and resolutions with colleagues … initial ITIL gap analysis, produce a plan and implement actions to address areas of improvement. Develop a culture of ITIL best practices within service operations. Implement and maintain Problem management methodology, process, and policies. Lead problem management within the business and organise cross department teams to ensure consistency ...

Experienced Client Service/Platform Administrator with ISA/JISA/GIA/VCT Hybrid working - 3 days in with 2 days at home. modern offices, onsite parking Growing financial services provider offering career progression. Client Service Analyst/Platform Administrator - ISA/JISA/GIA/… unique platform model devoted to championing automation and unrivalled user experience our client is focused on delivering good outcomes for their customers through exceptional service levels. Offered on a a hybrid basis 3 days in the office/2 days at home. Key Responsibilities The successful candidate will manage ...

excited by the idea of building relationships that turn into real business opportunities? Perhaps you've already had some success in sales, retail, hospitality, customer service or business development and you're ready for something bigger. Now imagine combining that ambition with a business that's helping organisations … Depending on Experience (£50,000 OTE Uncapped) Clients Include: The National Gallery, Imperial College & Le Manoir aux Quat'Saisons Values: Innovation Sustainability Collaboration Exceptional Service Company: Sustainable Furniture Restoration Specialists & Commercial Furniture Suppliers Your Background/Skills: Sales, Relationship Building, Customer Service, Business Development, Networking, Communication ...

seeking an experienced Service Delivery Manager to join our growing team and take ownership of service delivery operations across multiple customer sites. This is a hands-on leadership role where you will be responsible for managing service performance, supporting operational teams, driving continuous improvement, and ensuring … exceptional customer satisfaction. Based primarily at Westlakes Science & Technology Park in Whitehaven, you will also provide leadership and support to a team located in Warrington, requiring occasional travel to maintain strong engagement and operational oversight. This role would suit an experienced IT service professional with a strong customer ...

estimate, and scope platform changes Design, build, and implement enhancements to the platform Required Experience 5+ years of ServiceNow development experience Strong experience with Service Portal development Desirable Experience Experience with ServiceNow Customer Service Management (CSM) ServiceNow Certified Application Developer (CAD) certification Experience working in Agile … team Comfortable working under project deadlines Excellent communication and stakeholder management skills Technical Skills Strong ServiceNow development experience (3+ years) Hands-on experience with Service Portal Solid background in web technologies including HTML, AngularJS, Bootstrap, CSS, JavaScript, JSON, HTTP, and REST/SOAP Experience with ServiceNow integrations Ability ...

Team Leader - Customer Communications Location: Liverpool (hybrid/office-based) Salary: Starting from £34,917 Hours: 35.75 per week, Monday-Friday (08:00-18:00) A well-established, purpose-driven organisation based in Liverpool is seeking a Team Leader - Customer Communications to join its growing customer operations … function. This is an exciting opportunity to lead a high-performing team in a regulated environment, driving excellent customer outcomes across digital channels. Working within a supportive and people-focused culture, you will play a key role in shaping how customers are supported through modern communication platforms, ensuring every ...

Role : Digital Service Desk Team Leader Type : Contract Inside IR35 Location: Norwich OR Chelmsford Mod of work : Onsite JOB SUMMARY Key Responsibilities: Provide line management and supervision for band 4 and 5 Service Desk Analysts, including appraisals, development plans, and performance management. Managing the full lifecycle of incidents … requests, ensuring quality triage, escalation, and resolution. Acting as the first point of senior escalation for Band 4-5 Service Desk staff and users. Overseeing team ticket queues, ensuring SLA compliance and workload distribution. Providing technical support and escalation during high-demand periods and Major Incidents (MIs)/Digital ...

support working from home the rest of the time. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (pro rata for part time staff) Option to buy up to 10 days of additional annual leave … chance to make a real difference to the lives of our residents About the Role Are you inquisitive, methodical, and passionate about delivering excellent customer service? Do you enjoy solving problems and helping others make the most of digital tools? If so, we'd love to hear from ...

Location: County Tyrone Salary: £28,000-£32,000 (DOE) Type: Permanent About the Role We're recruiting on behalf of a well-established Managed Service Provider looking to add an IT Support Engineer to its growing technical support team. This is an excellent opportunity for someone with … hardware, software and Microsoft 365 issues. Support Windows desktop environments. Manage and update support tickets. Escalate more complex technical issues where appropriate. Deliver excellent customer service while working to agreed SLAs. Assist with user account administration and basic Microsoft 365 administration. Build technical knowledge through exposure to Level ...

enthusiastic and self-motivated and experienced 3rd line technical support to join an existing technical support team to provide an outstanding level of customer service and high-end technical support to our schools.You will report into the Service Desk Manager and act as the primary point … coaching and assistance for the first and second-line support. Responsibilities Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running of the school’s function by providing robust technical solutions. Help ...

responding to helpdesk requests, and supporting users across a range of devices and systems commonly used in Primary settings. You will also contribute to service improvements and develop your skills in line with best practice and national standards. Main Duties and Responsibilities: Provide first-line IT support to staff … Infrastructure: Assist with basic network support, including: Wired and wireless connectivity issues Device network configuration Reporting faults to senior staff or third parties Helpdesk & Customer Service Log, monitor and update incidents using the trust’s IT helpdesk system, ensuring accurate records and timely resolution Communicate clearly with users ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service to sales … commerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel with minimal set-up and integration. Fin can also be combined with our natively integrated help desk for a single system that meets modern support teams’ needs. What’s The Opportunity ...

environment, enjoys solving technical challenges, and has a naturally inquisitive mindset when it comes to all things IT. Youll work closely with a diverse customer base across Northern Ireland and beyond, supporting a wide range of infrastructure, cloud technologies and desktop environments. No two days are the same. … issue, the next youre troubleshooting Azure services or deploying a Windows Server environment. As a Microsoft partner, we pride ourselves on delivering exceptional customer service alongside proactive IT management and strategic support. Youll have access to ongoing training, vendor accreditations and opportunities to further develop your technical expertise ...

Graduate/Trainee Recruitment Consultant Redhill - £25,000 - £30,000 + Uncapped Commission + Quarterly Incentives Looking for more than just another sales or customer service role? Perhaps you've spent the last year or two in sales, customer service, account management or another target-driven … being rewarded for their efforts. Who We're Looking For We're interested in people with around 12-24 months' experience in: Sales Customer Service Account Management Business Development Hospitality Management Retail Leadership Estate Agency Other customer-facing commercial roles More importantly, we're looking for people ...

Customer Service Advisor Full Time Office Based/Hybrid Stonehouse or Camberley Salary 26k-30k DOE About Windsor We believe in making technology easy and enjoyable for businesses of all sizes, providing communications, connectivity, mobile, security and IT services to 5,000+ happy. We are a company … colleagues across three regional hubs that put customer support at the heart of everything we do. We invest in our people, supporting development, recognising expertise, and providing the opportunity to grow. It is an exciting time to join us on our journey. About the role A key role within ...

currently partnering with a growing and highly regarded Mac-focused Managed Service Provider (MSP) in Manchester that is looking to add a talented Mac Support Specialist to its expanding technical team. This is an excellent opportunity for a passionate Apple professional with proven Mac support experience who enjoys solving … technical challenges, delivering exceptional customer service, and developing their skills within a specialist Apple environment. The business is committed to investing in its people and offers funded professional certifications within your first six months. The Role As a Mac Support Specialist, you'll provide 1st and 2nd line ...

Line Service Desk Engineer/IT Support Analyst | Salary: £28k + excellent benefits package + Training and career development opportunities | Hybrid working Caerphilly area. There is a requirement to work on-call as part of a rota (paid). A growing Managed Services Provider is looking for a motivated … customer-focused 1st Line Service Desk Engineer/IT Support Analyst to join its expanding support team in South Wales. This opportunity would suit candidates currently working as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer, IT Support Technician or Technical Support ...

Analyst Location: Maidenhead (Office-based) Pay rate: £14.49 per hour Role Overview This role supports customer engagement and sales force effectiveness through CRM operations, reporting, and analytics. The position focuses on managing healthcare professional registrations and Salesforce data, while also supporting reporting, performance tracking, and digital tools used … customer-facing teams. Key Responsibilities CRM & Customer Portal Support Manage customer data updates and registration requests in Salesforce (SFDC) Match and merge customer records with the OneKey database Track completed and incomplete customer registrations Troubleshoot and escalate customer issues where needed Support customer ...

looking to add a Microsoft Dynamics 365 Engineer to an established delivery team. You will work closely with stakeholders to deliver scalable CRM and customer service solutions across the Microsoft platform. Responsibilities of the Microsoft Dynamics 365 Developer: Configure, develop, and support solutions within Dynamics 365 Sales … Customer Service Deliver development work across the Microsoft Power Platform including model-driven apps, Power Automate, and Logic Apps Build and maintain integrations using Azure services such as Azure Functions, Service Bus, and REST APIs Extend Dynamics 365 functionality using plugins, JavaScript, and Power Platform extensibility Produce ...