101 to 125 of 3,190 Customer Service Jobs in the UK

An great opportunity has arisen for a Customer Service Advisor/Administrator to join an exciting growing business in Warrington. You will be a key member of a busy team striving to provide excellent customer service in a business to business environment. This is a permanent … s inhouse systems, Microsoft Word and Excel To be suitable for this role you will have: Telecoms experience preferred but not essential Strong and customer service and administration skills. Excellent phone manner. Previous business to business experience. Competent IT skills. Excellent communication skills both verbal and written. Team More ❯

curate the most comprehensive collection of market reports and services updated daily. About The Role is seeking a Client Solutions Specialist to deliver exceptional customer service and boost transactional sales in alignment with corporate objectives. The successful candidate will play a pivotal role in our company's growth … Solutions Specialist should possess a blend of strategic thinking and analytical skills to identify and qualify potential sales opportunities effectively. You must excel in customer service, ensuring every interaction is top-notch, and have a solid understanding of the sales process to engage with all organizational levels and … with various departments such as Publisher Relations, Marketing, and Accounting to ensure smooth subscription sales hand-offs. What You'll Do: Provide real-time customer service via live-chat, phone and email. Respond to customer inquiries in a timely and professional manner, make appropriate product recommendations, and More ❯

Charles Church. We have a very positive approach to the way we operate at FibreNest, from our Network Operating Team in the background, our customer facing Field Engineers and backed up by our Excellent Customer Service Team. What is the role? This is an exciting opportunity for … a Customer Support Advisor to join the FibreNest Team at their Cheltenham office. This role reports to the Customer Support Team Manager. The Customer Support Advisor is responsible for providing general customer support in a professional and timely manner. This relates to a wide range of … customer enquiries including account, product, billing, and basic technical diagnostics. Primary Responsibilities Respond to a wide range of customer queries promptly, providing solutions where possible and in a timely manner. Keeping customers updated at timely intervals where follow-ups are required or making service engineer appointments. Communicating More ❯

Queen Victoria Street London, UK Req 26 March 2025 Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? Apply now … an experienced and adaptable Front of House Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security … and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Receptionist, Front of the House Officer, or similar role (min 1 year) Excellent customer More ❯

focuses on delivering best-practice-based solutions that drive business outcomes and enhance operational efficiency. The successful candidate will possess deep expertise in field service management, coupled with a strong understanding of customer service workflows, to solve complex client challenges and advocate for customer needs within … issues, implementing efficiencies and driving resolution of critical path challenges. Mentor and guide developers and consultants on best practices in technical design and field service management workflows. Pre-Sales Support Partner with the pre-sales team to scope complex service engagements involving ServiceNow products and intricate integrations with … systems, with a focus on S2P/FSO. Demonstrate thought leadership by contributing to webinars, white papers, and community groups, highlighting expertise in field service management. Product Collaboration Engage with ServiceNow product teams to provide feedback and insights on new features, capabilities, and best practices. Participate in go-to More ❯

The role is perfect for someone who has proven experience in a similar role in customer service and has an interest in facilities and is naturally IT savvy and is looking for a new challenge. Based in West Lothian, salary up to £25,000 - £27,000 per annum … vibrant Help Desk Administrator team to provide a first line of support for technical, Building Management and Facilities Services. You must be experienced in customer service and a similar facility help desk role would be beneficial as well as IT savvy. You will see through all issues from … initial log through to final resolution, ensuring excellent customer service each time. You will have excellent spelling and grammar, good knowledge of Microsoft platforms and software and take real pride in your work and enjoy going the extra mile. This is a fast paced and busy Help Desk More ❯

just work for our customers; we work with them, closely understanding their unique needs and challenges. Our commitment is to be more than a service provider; we strive to be a trusted partner, guiding our customers through the ever-changing digital landscape and helping them achieve their business goals. … Your Impact As an Account Service Manager at Deliverect, you will be responsible for managing customer relationships, ensuring service delivery excellence, and driving customer satisfaction. Serving as the primary operational contact, you will work closely with customers to understand their needs, resolve service-related issues … and optimize their experience with Deliverect's products. A Typical Day Reviewing key customer accounts, ensuring service delivery aligns with SLAs and customer expectations. Proactively engaging with customers to understand their current challenges, providing consultative solutions and technical insights. Monitoring performance metrics such as NPS, retention, and More ❯

We look forward to having you join our journey and seeing how far we can go, together! This is a key role leading our Service Desk to ensure service requests and incidents are dealt with swiftly and efficiently through effective leadership and stakeholder management, ultimately ensuring that our … customers experience outstanding service and support levels. Service Desk Manager at Conferma is responsible for: Leading the 24/7 Service Desk in the management of incidents, service requests, and problem resolution, maintaining service levels and response times. Managing and reporting on service desk … performance to ensure compliance to SLA policies, using key performance indicators (KPIs) and metrics. Developing and implementing policies/procedures to ensure the service desk is operating efficiently and effectively. Ensuring that ServiceNow is utilised to its fullest potential. Managing the service desk team including setting goals, objectives More ❯

Join Our Team as a NOC Tier 1 Engineer ! Intercity Technology is seeking a dedicated and customer-focused NOC Tier 1 Engineer to join our dynamic team located in our Bolton office. Your role will encompass a range of first-line services, including initial customer contact and ongoing … service management through to closure. You will utilise Intercity and third-party systems and processes to execute your role effectively. Above all, you will provide a customer-sensitive and responsive service while adopting a systematic, disciplined, and analytical approach to handling faults and service requests. Maintaining … customer confidence through a friendly presence and helpful attitude is paramount. Key Responsibilities as a NOC Tier 1 Engineer: Customer Support: Provide first contact telephone and email reception in support of ISOC delivered services. Service Management: Follow agreed triage, incident, and service request procedures in accordance More ❯

Senior Customer Success Manager Location: UK Hybrid We're seeking a Senior Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria's Customer Data and Experience Platform to deliver amazing experiences for their customers. Who … are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout … the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria is trusted by some of the fastest More ❯

Summary of This Role Responds to customer inquiries via telephone, email, SMS, and Chat to provide problem resolution in accordance with the organization's service standards. Receives and/or places telephone calls which are predominantly routine but may require deviation from standard screens, scripts, and procedures. Answers … customer inquiries, orders, service needs, and complaints, responds where applicable, or directs to technical/service areas. Maintains detailed and current knowledge of the company's/assigned client's products and services. Analyzes customer service needs for communication to service and technical departments … robust green screens of client systems and established documentation and processes. Enters required data into client-provided systems and databases. Determines most reasons for customer issues using a client-provided decision tree and escalates or refers unresolved customer grievances and requests to more experienced CSRs or designated departments More ❯

Customer Support Engineer page is loaded Customer Support Engineer Apply locations: United Kingdom - Remote Time type: Full time Posted on: Posted Yesterday Job requisition id: REQ-054949 When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to … deliver our broad portfolio of analytical solutions, and OneSource services. Job Title Customer Support Engineer Location(s) United Kingdom - Remote Responsibilities Performs field service and routine maintenance as advised by the scheduling coordinators/system in conjunction with the Regional Group Leader, carrying out repairs, maintenance, installation and More ❯

a department that seeks to resolve internal or external queries as quickly as possible. It is made up of two teams - ServiceDesk and Complex Service Solutions. ServiceDesk acts as a first point of contact for all ICE queries and incidents, whether they are internal or from external customers. The … resolve as many as possible as 'first touch resolution' before triaging the query to the relevant department if specialist assistance is required. The Complex Service Solutions team (CSS) responds to as many external customer queries as possible that ServiceDesk are unable to answer. The main goal of the … ultimately prevent their repeat occurrence. About the Role The Solutions Hub Officer role sits within the CSS team and provides support to the Complex Service Solutions Managers in identifying, managing, resolving and implementing resolutions to specific customer queries that require an increased level of technical or analytical expertise More ❯

contracted services, across a wide range of customers. The role is responsible for ensuring all IT & related services meet contracted specifications across the full-service lifecycle. Client relationship building is crucial in this role; building & maintaining strong customer relationships is key to delivering exceptional service for new … existing customers. You will act as the central point of contact for service delivery for your aligned accounts, focusing on customer experience and driving satisfaction. What you'll be delivering Build, own, and manage strong client relationships, acting as the primary point of contact for service delivery. … Own and manage the delivery of services in line with contracted service levels, ensuring performance and compliance with all obligations. Lead regular, structured service review meetings with clients, including the production and presentation of monthly service reports. Analyse service performance data (e.g. trend analysis, monthly metrics More ❯

IT SERVICE DELIVERY MANAGER DARTFORD CIRCA 55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company is a business to business and systems development consultancy, optimising … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting as a … primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER you will be responsible for planning and directing daily operational activities within the service delivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake customer operational service More ❯

IT SERVICE DELIVERY MANAGER DARTFORD CIRCA £55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company is a business to business and systems development consultancy, optimising … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting as a … primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER you will be responsible for planning and directing daily operational activities within the service delivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake customer operational service More ❯

have responsibility for the full sales process from initial enquiry through to handover. Key Responsibilities - Achieving vehicle sales and profit targets, and vehicle related service objectives by providing premier customer service and consultation. Selling cars and achieving profit targets Handling all customer enquiries by providing premium … customer service Creating a strong product knowledge and speaking confidently and effectively to existing and potential customers about our cars Prospecting to new customers and maintaining positive relationships with existing customers Essential Requirements - Proven track record of B2B sales/business development Ability to maximise sales opportunities and … profitability Excellent rapport building skills Strong customer focus and customer service skills A target driven attitude and ability to work within a high-pressured environment Full valid UK driving licence and eligibility to work in the UK Desirable Requirements - Experience of fleet/vehicle sales IT IS More ❯

value-added resellers in the UK. Today, they are an independent UK company with full geographic coverage, and our skilled workforce serves a diverse customer base across the public and private sector. They have won awards for their ability to help organisations and users achieve more with technology. They … impact home. This is an exciting opportunity for an Administrator at the office in Livingston. In this role you will manage relationships across bespoke customer contracts that require the Hardware Support Team to deliver a repairs and maintenance support service, as well as supporting customer contacts via … phone, email and through self-service portals. LOCATION: Livingston JOB SPECIFICATION: Maintaining a high level of customer service for all support queries, as well as taking ownership of user problems. Supporting users/customers in all hardware support returns and repairs Managing the supply of new equipment More ❯

value-added resellers in the UK. Today, they are an independent UK company with full geographic coverage, and our skilled workforce serves a diverse customer base across the public and private sector. They have won awards for their ability to help organisations and users achieve more with technology. They … impact home. This is an exciting opportunity for an Administrator at the office in Livingston. In this role you will manage relationships across bespoke customer contracts that require the Hardware Support Team to deliver a repairs and maintenance support service, as well as supporting customer contacts via … phone, email and through self-service portals. LOCATION: Livingston JOB SPECIFICATION: Maintaining a high level of customer service for all support queries, as well as taking ownership of user problems. Supporting users/customers in all hardware support returns and repairs Managing the supply of new equipment More ❯

You'll be in a strategic leadership role within Digital Customer Experience's (DCX) Business Technology practice in the UK. You will be responsible for ServiceNow sales/presales opportunities with ServiceNow across the UK and will involve a mix of sales/pre-sales, programme management, and technical … Collaborate with the sales team to design, scope, and pitch innovative ServiceNow solutions to prospective clients. • Identify market trends and client needs, aligning Digital Customer Experience's ServiceNow offerings with those insights to drive sales growth. • Act as the primary point of contact for senior client and internal stakeholders … Expertise: You need a deep understanding of the ServiceNow platform, including its capabilities, modules, and best practices for implementation. This involves knowledge of HR Service Delivery (HRSD), IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), Employee Service Center, Case and Knowledge More ❯

This is a fantastic opportunity for a recent school or college leaver who has an enthusiasm and keen interest in starting a career within Customer Service. As part of your role you will be call handling, assisting in the provision of hardware, shipping, and preparing for dispatch, an exciting … and varied role. Role Call handling Directing calls and placing orders on internal systems Utilising a CRM, creating customer accounts, raising tickets, ensuring notes are taken Handling a LiveChat service, providing customer service as necessary Answering telephone calls and responding to emails Any other administrative duties … written and verbal communication skills and be computer literate. You must have a basic understanding of Microsoft Excel and Word, be able to follow customer briefs and instructions, be able to work to deadlines, strong attention to detail and be able to work well under pressure and as part More ❯

CV What do you want to search? Keyword Apprenticeship Type Location Vacancy Description Role Purpose: Working in a team and responsible for providing excellent customer service and timely resolution to customer call incidents on a wide range of bespoke software packages. Manage software and hardware incidents through … evaluation, investigation and resolution management to ensure quality of service is provided by the business at all times. To be customer focused with a friendly personality and the confidence to deal with customers and colleagues over the telephone answering 1st line support calls. To support strong team ethics … and help maintain a 'Can Do' attitude. To ensure incidents or problems are escalated to the correct levels. Key Responsibilities: Answering the phone to customer base Logging call incidents and providing support to achieve Incident and Problem resolution or escalation Ensure customer issues are addressed promptly and within More ❯

Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Technical Service Desk Advisor Located: Northampton Package: Competitive pay, plus bonus and additional company benefits Shift Pattern: 37.5 hours per week between 7:00am- 7:00pm rota'd … to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Provide first line logging, diagnosis and resolution of incidents and service requests that enter the service desk via phone call, email or self-service portal to ensure a high level of customer service is delivered Provide functional escalation to internal, customer and 3rd party supplier resolver groups so that service level agreements can be met on a monthly basis, monitoring and proactively update tickets/Management that are close to breaching their SLA Provide end to end incident More ❯

Customer Services Engineer Company Description: Camlin is a global technology leader that operates with the vision of bringing revolutionary products to life for a wide range of industries, including power and rail, and also has interests in a number of R&D projects in a variety of scientific sectors. … we love creating value for our customers by solving difficult problems. As of today, the Camlin operation spans over 20 countries across the globe. Customer Services Engineer ( French Speaking) Location - Lisburn, Northern Ireland Hybrid working model What to expect day to to day Camlin Energy has an exciting opportunity … for someone to join Global Service Delivery, Customer Services Team. We provide technical support to our worldwide customer base and Field Services Engineers. An opportunity has opened in the team for someone who can support our growing customer base in both France and Further afield. Responsibilities More ❯

Customer Services Engineer Company Description: Camlin is a global technology leader that operates with the vision of bringing revolutionary products to life for a wide range of industries, including power and rail, and also has interests in a number of R&D projects in a variety of scientific sectors. … we love creating value for our customers by solving difficult problems. As of today, the Camlin operation spans over 20 countries across the globe. Customer Services Engineer ( French Speaking) Location - Lisburn, Northern Ireland Hybrid working model What to expect day to to day Camlin Energy has an exciting opportunity … for someone to join Global Service Delivery, Customer Services Team. We provide technical support to our worldwide customer base and Field Services Engineers. An opportunity has opened in the team for someone who can support our growing customer base in both France and Further afield. Responsibilities More ❯