126 to 150 of 1,222 Customer Service Jobs in the UK

team and revenue grow. The Opportunity In the early stages, you will lead from the front prospecting, pitching and securing new business across defined customer sectors, with full ownership of your own sales target. Alongside this, you ll shape the sales strategy, define priority markets and ensure a best … class customer experience. Within the first 3 6 months, you ll begin building your team, starting with responsibility for two Customer Service Representatives and the recruitment of a Regional Business Development Manager/Account Manager. Over the next 1 2 years, this role is expected to progress ...

working environment. Committed to delivering high-touch IT support to the property sector, specifically skyscrapers, our aim is to provide the highest levels of service coupled with a great working environment. The role You will work across multiple business teams, keeping track of output and performance and look … reporting principles. You will ensure we continue to provide a high level of quality and client satisfaction, and strive to deliver a world class service to our clients whilst implementing improvements and ensuring profitability. You will be comfortable being customer facing, focused and being able to report ...

Junior Account Manager Location: Dummer, Basingstoke Salary: £28,000 - £30,000 + uncapped OTE £45,000 Key Responsibilities To ensure regular contact with assigned customer base, delivering exceptional customer service and exceed all expectations from them To become the trusted partner for your customer base … main point of contact for all Communication, Data and IT needs T o identif y up-sell and cross-sell opportunities within the assigned customer base with a view to hit sales target each month T o address customers needs and concerns as quickly and effectively as possible ...

Customer Support Technician Location: Glasgow/Hybrid Full-Time; Shift Rotation Monday to Friday A bit about us At Gamma, were more than just a leader in Unified Communications as a Service (UCaaS) were a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide … make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. About the Role The role of Customer Support Technician will encompass a range of key customer service activities providing support to our largest, most strategic clients. Your day will ...

invoicing has been completed. Ensure processes are followed and have a proactive approach in picking up billing activities to ensure positive cashflow and customer satisfaction. The Escode Division Escode, a global leader in software escrow solutions and part of NCC Group, is dedicated to protecting businesses from unforeseen disruptions. … https://www.escode.com Key Accountabilities: Raise sales invoices and credit notes with high accuracy. Set up new contracts in the system, add new customer accounts, create verifications projects so customers can be invoiced without delays. Ensure are raised as per the agreed terms and conditions and check ...

sectors. This position sits at the front end of the sales function and plays a key role in generating new business, supporting early stage customer accounts, and ensuring the wider sales team operates efficiently. You will be dealing with customers daily by phone, email, and in person, while also … supporting sales administration and operational activity. It is a hands on role that combines outbound sales activity, customer account management, and internal support. Key responsibilities Sales and business development Proactively identifying and contacting new customers through outbound calls and visits Prospecting new business opportunities across the UK and Ireland ...

providing exceptional support for our customers. Our Manchester office currently has an opportunity for a professional and experienced individual to fill the role of Service Desk Analyst, who will report to the Service Desk Team Lead, carrying out day-to-day duties as a Service Desk Analyst. … What does the role involve? Deliver an excellent level of service to customers and employees by telephone and email communication. Day-to-day operations involve following established procedures for incident management, service requests and liaising with Vendors through the lifecycle of support tickets. Complete 1st line support ...

ways to get work done. There's another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. … employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this ...

partners where seamless connectivity and collaboration is the key to enabling secure data driven success. About the role: We are seeking a proactive and customer-focused IT Service Desk Apprentice to join our team in providing 24/7/365 support for end users. The ideal candidate … resolutions in the ticketing system, ensuring accuracy and completeness. Contribute to the development of internal knowledge base articles and user guides to improve self-service and troubleshooting. Communicate with end-users to update them on the status of open issues and provide clear instructions for resolution. Prioritise and escalate ...

Field Service Engineer Remote Surveillance Systems - Midlands Based, UK Wide Travel Daventry, Rugby, Northampton, Coventry, Warwick £44,000 - £48,000 Basic Salary + Vehicle + Overtime + Benefits Are you familiar with remote electronic security services? Enjoy being hands on and familiar with networking of CCTV and Access Control … systems? Hold a valid CSCS card? Keen on a role where your time will be split between customer sites around the UK and the workshop in Daventry? Our client is looking for an engineer with knowledge of remote access control and CCTV systems. Happy working outside on construction sites. ...

deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Job Purpose: The IT Service Desk Manager is responsible for leading and managing the IT service desk team to ensure efficient and effective delivery of IT support services across … organization. This role ensures high levels of customer satisfaction, timely resolution of incidents and requests, and continuous improvement of service desk operations. Key Responsibilities: Team Leadership & Management Lead, mentor, and develop a team of service desk analysts and technicians. Conduct regular performance reviews and provide coaching ...

Customer Support Advisor Are you looking for a role that offers development and the opportunity to make a real impact? As a Customer Support Advisor, you will be the first point of contact for customers, providing exceptional support and guidance. This role is perfect if you want … grow your skills in a dynamic, supportive environment. Customer Support Advisor Responsibilities This position will involve, but will not be limited to: Handling a high volume of outbound warm calls daily to gather relevant information from customers, supporting their registrations and renewals to ensure compliance and smooth operations. Responding ...

Technician This is a hands-on onsite IT support role providing deskside and remote technical support across multiple client locations. You will deliver excellent customer service, resolve desktop issues, and support business-critical systems in a fast-paced environment. If you’ve also worked in the following roles … also like to hear from you: IT Helpdesk Analyst, Technical Support Engineer, IT Technician, Deskside Support Technician, Second Line Support, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer. SALARY: £37,000 per annum + up to £5,000 Bonus + Benefits (see below) LOCATION: Fully Onsite ...

client are currently experiencing a increase in business, and are looking to expand their team, so are currently in the market for another Service Contracts Administrator. This is a fully office-based role however once you have completed probation there is opportunity for hybrid working. The core hours … along with an attractive package of company perks including a substantial company pension, and private health insurance. Duties: Prepare, review, administer, track and manage service contract proposals and renewals. Administer and manage existing service agreements with customers. Execute the delivery of high-quality service contracts administration & management ...

Golf Technology | Technical Support | Customer Experience Love great customer service? Comfortable with tech? Passionate about golf or sport? This could be the perfect role for you. About Us Optimum Golf Technologies (OGT) is one of the most exciting businesses in golf technology today. We are the exclusive … trusted by tour professionals, PGA coaches, elite fitting centres, manufacturers, and serious golfers worldwide . Now, we’re growing - and we need a customer-focused, tech-savvy support professional to be the first point of contact for our customers. The Role As a First Line Customer Support Specialist ...

hiring for a Technical Customer Support Specialist to join a global technology specialist company. Location Farnborough, south west of London. Hybrid role, mostly a remote job with some occasional office based work, but mostly remote! Languages Fluent English is Required. Fluency in anyother 2nd language is an advantage … client is a fast-growing tech company at the forefront of innovation in global communication and business technology services. The Role of the Technical Customer Support Specialist As the Technical Customer Service Specialist, you will provide customer support and technical support to English speaking global business ...

will be gaining valuable workplace experience whilst working towards the qualification. Role In this role, you will bring some foundational technical knowledge, a strong customer service mindset, and a genuine willingness to learn. You will work closely with experienced colleagues in a fast-paced Service Desk environment … developing your skills and confidence over time while helping to meet key service levels and deliver a professional, friendly, and customer-focused support experience. As a member of the Service Desk team, you will be in a highly visible and customer-facing role engaging with colleagues ...

Service Assurance Lead (Infrastructure and Cloud Ops) Portsmouth | Personal Contract (dependent on skills and qualifications) Full Time | Hybrid Competitive pension scheme – Enhanced maternity/paternity pay – Life assurance – HolidayPlus – Cycle2work Scheme & more REQ5395 This role is responsible for ensuring IT Services are owned for specific business areas aligned … escalations are handled effectively, to meet the changing requirements of the business and the external environment. They act as a point of escalation for service outages and disruption, in the role of IT service representative within SGN locations or specific business areas. We deliver safety, warmth, and comfort ...

mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer service and deliver optimum operational and business benefits. Operation Roles and Responsibilities ❖ Technologies : Microsoft Intune, Zoom Meeting Rooms, Microsoft Office 2010, office 365 products … connectivity, network cable patching, Hands & feet support to Rack and stack activities. ❖ IT Tools – SCCM OS deployment, Intune Autopilot OS deployment, Microsoft MFA, Service NOW Ticketing tool (Incident, Service Requests, Asset management) • Basic experience in IT industry • Good client management & communication skills • Good Understanding of ITIL concept & Service ...

innovative pumping and fluid handling solutions to the construction, utilities, housing, and wastewater sectors, built on over 65 years of engineering excellence, reliability, and customer-focused service trusted by local authorities, developers, and contractors nationwide. In this role, you will support the Controls and Automation team by carrying … handling logistics and after-sales queries. You will also communicate with customers regarding order updates and non-technical enquiries, ensuring a high standard of customer service at all times. This is an office-based, Monday to Friday role working 37.5 hours per week, with flexible hours between ...

Type: Full-time, Permanent Working Pattern: Hybrid (minimum 3 days per week in the office) About the Role We are working with a Managed Service Provider (MSP) that is continuing to grow its Customer Success function and is now looking to appoint a Customer Success Team Member. … role focuses on relationship maturity, retention, and proactive account growth. You will act as the main point of contact for a portfolio of managed service clients, moving beyond reactive support to help customers get maximum value from their IT estate. Working closely with technical and strategic teams, you will ...

Service Desk Analyst Norfolk (on-site/hybrid, subject to service requirements) £12.21-15.83 Initial 2 months REED Technology are recruiting an IT Service Desk Analyst on behalf of a large, public-sector healthcare organisation that provides essential community health services. This is a customer-facing … heart of Digital Services, supporting thousands of users across clinical and corporate environments. You'll be the first point of contact for IT incidents, service requests and technical queries, helping to ensure vital systems remain available and staff are supported to deliver outstanding patient care. Key Responsibilities ...

business accountability across the globe. Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues , delivering exceptional service to our customers , contributing to the community , and working towards a more sustainable environment . If you share these values and are passionate about … have you on our team. About the role The Environmental Data Account Manager role is dual-focused, with some aspects requiring a strongly customer-focused outlook and excellent communication skills. While other aspects need a data-focused, problem-solving, logical approach. As the Environmental Data Account Manager, you will ...

Manager and Senior Technician on a day-to-day basis, the Field Engineer will be responsible for a variety of tasks involved in the customer installation. Works will include traditional (civils/buried) and PIA PON underground and overhead. Customer Engineering involves 2 specific sets of duties … resolution of minor faults to ensure a smooth final installation. Final installation works, running fibre from final distribution point (UG or OH) to end customer premises and all internal install works. Engineers will provide a first-class customer service, ensuring management of any customer complaints, working ...

options available (3 days in office, 2 days WFH) Salary: £30,000 - £33,000 dependent on experience Job Reference: 35968 Polytec are seeking a Customer Support Coordinator to join our Cambridge based client, a global leader in luxury audio technology. The successful candidate will deliver high-quality technical … customer support to distributors, dealers, and end users worldwide. This role combines hands-on technical troubleshooting with professional customer communication, supporting a premium brand whose products are installed in high-value residential environments globally. Responsibilities * Support, guide and train Level 1 and Level 2 Call Centre Agents ...