1,351 to 1,375 of 3,601 Customer Service Jobs in the UK

systems, with opportunities for training and career progression. Role Mission To build reliable platforms and ensure optimal operation of backup technologies, supporting long-term customer relationships and service stability. Objectives & Key Results Support and maintain Backup systems effectively. Deploy Backup infrastructure for various platforms and clients. Become a … in projects and support tasks as needed. Maintain knowledge of vendor technologies. Position Specifications Behavioural competencies Motivated, eager to learn, proactive. Organized with excellent customer service and communication skills. Strong problem-solving and troubleshooting abilities. Critical competencies 3+ years' experience with backup technologies. Veeam v10/v11/ More ❯

Start your tech career as a Digital Device Repair Technician Apprentice! Work with experienced techs to learn hands-on device repair, customer service, and sustainable practices. If you're passionate about technology and eager to gain real-world skills, this is the perfect opportunity to grow in a … experience in diagnosing, repairing, and refurbishing a wide variety of digital devices. The successful apprentice will play an integral role in the repair workflow, customer engagement, and sustainable device practices. Key Responsibilities: Device Intake & System Management: Receive devices for repair and log them accurately using a Point of Sale … POS) system to ensure smooth tracking and efficient service Diagnosis & Repair: Identify issues with both hardware and software, carrying out necessary repairs to meet time and cost efficiency standards for customers Stock & Repair Tracking: Conduct regular inventory checks for all repair parts and maintain accurate records of repair stages More ❯

and field based • Responsible for provisioning relevant equipment and services for installations • Responsible for Installation projects in the field. This will involve pre-installation customer meetings. Full ownership of the installation in the field to completion of the project. • Responsible for completing remote or onsite service requests and … fault diagnostics • Responsible for processes customer sign off documentation. • Drive customer satisfaction, reviewing areas of improvements and working with team to ensure processes and procedures are effective and up to date. • Ensure personal accreditations are up to date and appropriate for work being performed Skills & Knowledge • Hosted PBX … meeting tight deadlines • Willingness to learn alternative manufacturer equipment and applications • Willingness to work overtime when required, both out of hours and weekends • Good customer service and communication skills • Full and clean driving license • Telephony installation and technical support experience. • Configuration, monitoring and fault finding routers, switches, ATAs More ❯

and field based • Responsible for provisioning relevant equipment and services for installations • Responsible for Installation projects in the field. This will involve pre-installation customer meetings. Full ownership of the installation in the field to completion of the project. • Responsible for completing remote or onsite service requests and … fault diagnostics • Responsible for processes customer sign off documentation. • Drive customer satisfaction, reviewing areas of improvements and working with team to ensure processes and procedures are effective and up to date. • Ensure personal accreditations are up to date and appropriate for work being performed Skills & Knowledge • Hosted PBX … meeting tight deadlines • Willingness to learn alternative manufacturer equipment and applications • Willingness to work overtime when required, both out of hours and weekends • Good customer service and communication skills • Full and clean driving license • Telephony installation and technical support experience. • Configuration, monitoring and fault finding – routers, switches, ATAs More ❯

We have a hybrid working schedule and require you to be in the London office twice a week. WHAT YOU’LL DO Provide exemplary customer service by being prompt, efficient and empathetic. Play a pivotal role in maintaining a positive customer relationship. Use your business, analytical and … product skills to understand customer issues and diagnose root cause and required corrective actions for 1-2 Trintech products. Assess customer business impact of reported problems and help resolve them as efficiently as possible. Ensure resolutions are provided within required customer time frames and business deadlines. Use More ❯

We have a hybrid working schedule and require you to be in the London office twice a week. WHAT YOU’LL DO Provide exemplary customer service by being prompt, efficient and empathetic. Play a pivotal role in maintaining a positive customer relationship. Use your business, analytical and … product skills to understand customer issues and diagnose root cause and required corrective actions for 1-2 Trintech products. Assess customer business impact of reported problems and help resolve them as efficiently as possible. Ensure resolutions are provided within required customer time frames and business deadlines. Use More ❯

engineers is dedicated to staying at the cutting edge of technology, managing numerous upgrade projects each year. We pride ourselves on providing a personalised service, and we go the extra mile for our clients – they are not just a ticket in the helpdesk system! We prioritise direct interactions, frequently … This role involves installing and managing a variety of technology products, including servers, workstations, and network infrastructure, while delivering exceptional support through our busy service desk. What You Can Expect High degree of autonomy with exposure to the latest technologies Build strong relationships with clients, both on-site and … Recent Microsoft or industry certifications, with a commitment to ongoing professional development Non-Technical Skills Essential: Excellent planning, preparation, and attention to detail Strong customer service and interpersonal skills Ability to manage workloads and schedule tasks independently Professional appearance with strong written and verbal communication skills Full UK More ❯

Customer Success Manager at Hippo Labs (Visa Sponsorship) Hippo Labs is looking for a highly skilled Customer Success Manager with exceptional communication abilities and a proven ability to excel in a fast-paced environment. Ideal candidates will have prior experience in a customer service role. This … are deeply committed to their work. Together, Hippo Labs aims to make a lasting impact on NHS practices and the wider healthcare landscape. Position: Customer Success Manager Salary: £40,000 to £60,000 a year Job Type: Full Time Location: London (Hybrid), UK About the Role We're looking … for a top-tier individual to join our growing team at Hippo Labs doing important, impactful work in the healthcare technology space. Our Customer Success Manager will work across the business, liaising with new and existing customers to ensure we're delivering great experiences and promote growth for the More ❯

a hybrid role, blending remote work with time at their offices and regular client visits across the East Midlands. It’s a hands-on, customer-facing role where you'll be part of a collaborative team supporting a broad and interesting client base. What you'll be doing: Act … Teams, OneDrive). Investigate and resolve networking issues (VPNs, DNS, DHCP, firewalls, routing). Provide root cause analysis and deliver permanent fixes. Deliver excellent customer service through clear communication and on-site support. Help maintain and develop internal documentation and knowledge sharing processes. Support occasional out-of-hours More ❯

/Exchange Active Directory/AzureAD Group Policy (DNS/DHCP) Networking - VLANs, TCP/IP, exposure to routers and switches Strong communication and customer service skills Full UK Drivers licence and access to a vehicle - essential Desirable: Previous MSP experience Virtualisation - Hyper-V PowerShell This is an … phone, email or face-to-face Following in-depth diagnosis, escalate to 3rd line when necessary Log all incidents and requests within the agreed service desk work management system. Manage, prioritise and plan own work queue and deal with calls within the set SLAs. Identify and drive through opportunities … for improvement/change via the Service Improvement. With this opportunity, you will achieve: Starting salary from £26k-£29k DOE 25 days annual leave + bank holidays Business mileage where applicable Contributory pension scheme Private healthcare scheme Plus much more For further details and to apply, please send your More ❯

Who We Are CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and … an onsite team providing Network Infrastructure support, implementation & management for key customer. Role will take in diverse responsibilities from patching LAN connectivity for new customer equipment through to documentation and implementation of complex new network solutions. The candidate must be self-motivated and able to work both independently and … of equipment. Deploying new logical networks via Change Control. Working with new customers to onboard them to new solutions. Being a first responder for customer logged vaults. Configuring and deploying network equipment. Adhering to strict policies and processes around security and data protection. Ensuring SLA requirements and Customer More ❯

We're looking for an experienced Customer Success Manager (m/f/d) to join one of our clients and build its Customer Service strategies. In your day-to-day work, you'll focus on streamlining the way we bridge users and internal teams, ensuring structured … from the user community directly influences product development, and you'll have the opportunity to contribute to various projects that shape the future of customer success. Our client is a German dual-use technology company spearheading cutting-edge unmanned ground vehicles for both defence and commercial applications. With innovative … critical, scalable, and adaptable solutions. In this role, you'll: Build strong relationships with clients to understand their challenges and champion ARX across the customer base. Act as the bridge between users and internal teams, driving structured feedback into product development. Follow key metrics aligned to Customer Success More ❯

achieve and exceed sales targets. Have regular account management calls with clients, a minimum of quarterly touch-points. Plan and prioritise sales activities and customer contact towards achieving agreed business goals. Plan and manage personal business portfolio & territory according to an agreed market development strategy. Manage and own a … consistently delivers above expectation results. Maintain and develop existing customers through appropriate propositions and ethical sales methods, relevant internal liaison, to optimise quality of service, business growth, and customer satisfaction. Daily update of all CRM systems. Respond to and follow up sales enquiries in a timely manner. Monitor … markets, new products, new customers, and new ways of doing business. Demonstrate online and software products and successfully manage trials to sale. Respond to customer queries in a timely fashion to enhance and develop stronger customer relationships. Work with other business units and Sales Managers on projects and More ❯

skills, with the ability to present data insights clearly to non-technical audiences. Strong analytical and problem-solving skills, with attention to detail. Excellent customer service skills and experience of working in a service-orientated environment. Proficiency in SQL for querying and managing databases. Responsibilities Analyse data … to identify trends, patterns, and opportunities for growth. Deliver actionable insights to stakeholders in finance, HR, IT, customer services, and marketing. Build interactive dashboards and reports using tools like Power BI, ensuring clarity and usability for non-technical users. Extract, clean, and transform data from existing platforms (e.g., ERP More ❯

will handle complex queries, resolve faults, and implement network changes, playing a critical role in maintaining our customers IT environments. When not working on customer facing issues, there are lots of opportunities to get involved with internal projects. Working within this team means you will have access to a … and grow within the organisation. This will require excellent communication skills, as well as a patient and supportive approach to training and development. Continual service improvement (CSI) plays a big part in this role. You aren't expected to fix a fault and move on to the next one … with programming languages such as Python, there are lots of exciting DevOps opportunities within the team, that are critical to Redcentric achieving their continual service improvement goals. Key Responsibilities Communicate with customers on a highly technical level to provide immediate resolution where possible; ensuring tickets are managed and progressed More ❯

of Audio Visual (AV) solutions for both residential and commercial sectors in London. We are looking for a highly skilled and motivated AV Field Service Engineer to join their team. The ideal candidate will be responsible for the installation, maintenance, troubleshooting, and servicing of AV systems at client sites. … This role offers an exciting opportunity to work with cutting-edge technology in both residential and commercial environments, providing exceptional technical support and service to their valued clients. Key Responsibilities: Maintenance & Repairs Perform routine maintenance, servicing, and repairs of AV systems, ensuring equipment is functioning properly and is up … downtime for clients. Conduct regular inspections of AV equipment and systems, identifying potential issues and recommending preventive measures. Client Support & Relationship Management Provide exceptional customer service by engaging with clients directly on-site, understanding their needs, and offering professional advice on how to use their AV systems effectively. More ❯

fantastic opportunity to utilize state of the art ag technology and be part of the future of agriculture. Our Field Technology Consultants deliver exceptional service by providing customers field technology support for products such as weather stations, cameras, precision upgrades and T3RRA products. In one of Canada's top … environment that encourages learning and growth. Responsibilities Build and maintain positive and professional working relationships with all departments focused on teamwork and delivering exemplary customer service. Sell, service, and support weather stations and cameras. Support all precision upgrade sales and needs. Support all sales/installs of T3RRA … the department. Requirements Ability to work flexible hours, including extensive travel, varying shifts, weekends, and holidays if needed. Valid Class 5 Drivers License. Excellent customer service and interpersonal skills. Agronomy knowledge/technical repair background an asset. Experience analyzing and interpreting data and reports. Ability to manage a More ❯

objectives and business problems, alongside those already identified as the customers key objectives Provide pre-sales support to customers who want to establish a service management roadmap, and advise on the solutions and technologies required to achieve business objectives and/or address business problems Liaise with customer stakeholders and Computacenters project team to understand design needs, constraints and options, on large and complex projects, or in complex managed service provider environments Develop in-depth ITIL, ServiceNow, technology and industry expertise in order to advise customers and consultants on new trends and changes within the industry … youll need Solid experience as a trusted advisor to customers for ServiceNow road-mapping and design At least 5 years of experience in delivering Service Management projects in a customer-facing context, with exposure to the deployment of technology in support of at least some of the following More ❯

hours: Mon Fri, 40 hours per week (available to work outside core hours) Holidays: 21 days holidays (increasing to 23 days after 1 years service) plus bank holidays The Senior Onsite Technician is responsible for provide advanced onsite and remote technical support to VIP users. Your role will ensure … that their technology needs are met with the highest level of service and professionalism. The ability to build and maintain strong relationships is essential to success in this role. Main responsibilities Provide Dedicated Support (computers, printers, phones, tablets,..): Offer personalized onsite IT support to VIP users, addressing their … guidance to clients on the use of new technologies and software applications Proactive: Alerts Manager to current or potential problems with systems, applications, or customer service requirements Security: Follow company procedures (KPIs) and policies (security, etc.) to ensure standards and quality of service Knowledge of Windows More ❯

hours: Mon Fri, 40 hours per week (available to work outside core hours) Holidays: 21 days holidays (increasing to 23 days after 1 years service) plus bank holidays The Senior Onsite Technician is responsible for provide advanced onsite and remote technical support to VIP users. Your role will ensure … that their technology needs are met with the highest level of service and professionalism. The ability to build and maintain strong relationships is essential to success in this role. Main responsibilities Provide Dedicated Support (computers, printers, phones, tablets,..): Offer personalized onsite IT support to VIP users, addressing their … guidance to clients on the use of new technologies and software applications Proactive: Alerts Manager to current or potential problems with systems, applications, or customer service requirements Security: Follow company procedures (KPIs) and policies (security, etc.) to ensure standards and quality of service Knowledge of Windows More ❯

hours: Mon Fri, 40 hours per week (available to work outside core hours) Holidays: 21 days holidays (increasing to 23 days after 1 years service) plus bank holidays The Senior Onsite Technician is responsible for provide advanced onsite and remote technical support to VIP users. Your role will ensure … that their technology needs are met with the highest level of service and professionalism. The ability to build and maintain strong relationships is essential to success in this role. Main responsibilities Provide Dedicated Support (computers, printers, phones, tablets,..): Offer personalized onsite IT support to VIP users, addressing their … guidance to clients on the use of new technologies and software applications Proactive: Alerts Manager to current or potential problems with systems, applications, or customer service requirements Security: Follow company procedures (KPIs) and policies (security, etc.) to ensure standards and quality of service Knowledge of Windows More ❯

at aprestigious Shopping Centre in Fareham. The successful applicant will be responsible for overseeingthe security and cleaning operations, ensuring the highest standards of servicedelivery, customer service, and compliance. Managing a diverse team, you willwork closely with the Centre Management team to create a safe, clean, andwelcoming environment for … visitors, tenants, and staff. Main Responsibilities : Oversee and manage day-to-day security and cleaningoperations, ensuring smooth service delivery across the site. Lead and support a team of security and cleaningstaff, ensuring effective rostering, welfare checks, and ongoing training tomaintain high service standards. Ensure compliance with health & safety … in emergency procedures,coordinating site evacuations and supporting business continuity plans. Maintain accurate records, including incidentreports, staffing records, and compliance documentation. Ensure a professional,customer-focused approach at all times, fostering a positive experience forvisitors, tenants, and stakeholders. Requirements Experience managing teams in security and cleaningservices. Strong leadership and More ❯

CCTV Service Engineer £34,000 - £37,000 + Fantastic Progression Routes + Extensive Overtime Available + Training and Development + Company Vehicle + Door to Door + Benefits + 33 Days Holidays + Work Life Balance + Bonus Scheme + Share Purchase Scheme Field based, commutable from Luton, Oxford … Reading, Bedford and the surrounding areas NIGHTS BASED ROLE - Specific shift pattern to be agreed with flexibility Are you a Field Service Engineer or CCTV Technician with a background in CCTV, Intruder Alarms, Access Control, Electrics, Electronics, or Mechatronics Equipment looking for a role where you can train into … door-to-door, bonuses and enhanced overtime rates? This is a great opportunity to join an industry leading company where staff satisfaction and company service standards come first, and the opportunity to further train, develop and progress your career is always accessible. The company prides themselves on offering great More ❯

SQL, and cloud technologies (training provided where needed). 🌟 What You’ll Be Doing: Providing first-line technical support across the business Maintaining excellent customer service and taking ownership of technical queries Logging, tracking, and escalating issues to third-party support as needed Assisting with Disaster Recovery planning More ❯

SQL, and cloud technologies (training provided where needed). 🌟 What You’ll Be Doing: Providing first-line technical support across the business Maintaining excellent customer service and taking ownership of technical queries Logging, tracking, and escalating issues to third-party support as needed Assisting with Disaster Recovery planning More ❯