1,376 to 1,400 of 3,601 Customer Service Jobs in the UK

Degree, Microsoft Certification, or equivalent work experience Minimum of 3 years experience with server/desktop support Significant server/desktop support experience Excellent customer service skills and ability to work on own initiative Understands the importance of documentation and on-time delivery Sound backup and system security More ❯

in Barlborough, Chesterfield. The Role Are you organised, analytical and have a good attention to detail? Are you passionate about IT and possess excellent customer services skills? Do you want to be a part of a friendly, driven team? If the answer is yes, then look no further, your More ❯

your hobby into a career? This is an exciting opportunity to gain hands-on experience in IT support, working with a well-established IT service provider in the West Midlands. Location: Droitwich, West Midlands - The role is full time office based Salary: From 15,000 per year Hours: Monday … months, with 80% of learning achieved on the job, for optimum productivity. About the Company Our client is a leading IT support and service provider based in Elmley Lovett , delivering bespoke IT solutions to small and medium-sized businesses across the region. About the Role As an IT Support … essential IT skills while working on real-world projects. Your key responsibilities will include: Providing technical support for IT and EPOS systems Assisting in customer projects and IT service activities Handling helpdesk calls and emails, ensuring timely responses Managing and resolving first-line support queries Gaining experience in More ❯

your hobby into a career? This is an exciting opportunity to gain hands-on experience in IT support, working with a well-established IT service provider in the West Midlands. Location: Droitwich, West Midlands - The role is full time office based Salary: From £15,000 per year Hours: Monday … months, with 80% of learning achieved on the job, for optimum productivity. About the Company Our client is a leading IT support and service provider based in Elmley Lovett , delivering bespoke IT solutions to small and medium-sized businesses across the region. About the Role As an IT Support … essential IT skills while working on real-world projects. Your key responsibilities will include: Providing technical support for IT and EPOS systems Assisting in customer projects and IT service activities Handling helpdesk calls and emails, ensuring timely responses Managing and resolving first-line support queries Gaining experience in More ❯

this role. Role and Responsibilities: Provide 1st and 2nd line support, resolving tickets within SLAs, escalating complex issues, and ensuring a high level of customer service Deploy and manage hardware and mobile devices using Windows Autopilot, Microsoft Intune Administer user accounts, mailboxes, group policies, and licenses across M365 … content Monitor trends, identify recurring issues, and maintain security protocols across devices and systems Liaise with external vendors for support and procurement, ensuring effective service delivery Skills and Experience: Proven experience managing devices and conferencing tools, including Zoom and Teams Knowledge of infrastructure, cloud, and IAAS strategies Strong communication More ❯

this role. Role and Responsibilities: Provide 1st and 2nd line support, resolving tickets within SLAs, escalating complex issues, and ensuring a high level of customer service Deploy and manage hardware and mobile devices using Windows Autopilot, Microsoft Intune Administer user accounts, mailboxes, group policies, and licenses across M365 … content Monitor trends, identify recurring issues, and maintain security protocols across devices and systems Liaise with external vendors for support and procurement, ensuring effective service delivery Skills and Experience: Proven experience managing devices and conferencing tools, including Zoom and Teams Knowledge of infrastructure, cloud, and IAAS strategies Strong communication More ❯

Preventative Maintenance (PPM) contracts. This is a client-facing role where your ability to manage tasks end-to-end, communicate effectively, and provide excellent service will be instrumental. Key Responsibilities Act as the PPM lead for the QWEST contract, building strong relationships with colleagues and subcontractors. Deliver outstanding customer service to internal and external stakeholders. Oversee and manage the full PPM process, including logging and tracking corrective works. Raise and manage purchase orders and client quotes using Maximo. Ensure timely resolution of requests, achieving KPIs and SLAs. Produce and share monthly KPI reports with the Account Manager. … Manage lift inspections and fire risk assessment remedial actions end-to-end. Provide cover for helpdesk operations, dispatching jobs, and escalating urgent requests. Promote customer feedback and contribute to service enhancements. What We're Looking For Excellent verbal and written communication skills. Experience managing relationships in a fast More ❯

sales team This is predominately a desk-based role 80% developing an existing account base of smaller customers, building a deeper knowledge of the customer and identifying opportunities to sell a broader range of Sharp products. 20% identifying and winning new accounts. Working as part of a dynamic and … collaborative team of technology professionals you will take a consultative and customer-centric approach, with a focus on delivering positive interactions and outcomes. Based at the Wakefield office (WF3 2EE) with hybrid working - 3 days a week in the office and 2 days working from home Salary + commission … + benefits. Excellent opportunity for future progression. The role Work collaboratively to maximise sales opportunities and promote the best customer experience Achieve and surpass sales targets and KPIs in line with the sales objectives Identify appropriate decision makers or stakeholders to better understand the procurement processes within existing or More ❯

Drive sales of our used hardware products to new and existing clients Manage existing customers, selling hardware and attached services Identify and develop new customer sales opportunities Develop and maintain strong relationships with channel partners Identify and pursue new business opportunities Provide excellent customer service and support … right price to maximise your profit margin Maintain administrative tasks by accurate system usage Be the main contact for all sales within your designated customer base Interpret and understand customer needs and align those needs to the specific products offered Attend customer meetings where required Maintain Sales More ❯

assist with a smooth implementation and roll out. Ensuring that all IT assets are properly controlled and software is correctly licensed and that acceptable service levels are maintained across all systems. Dealing with hardware issues, desktops, laptops, printers, and mobile devices both in person and remotely. Providing Desktop/… Providing investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalating in accordance with Help Desk escalation processes. Managing service requests, software installations, new computer setups, upgrades, etc. Providing enhancement request feedback to IT regarding technology environment and customer needs through the defined … Extensive IT/Commercial experience gained within a fast-paced environment? Experience of GAMP 5 and working within a GxP environment in providing superior customer service and support. Experience of working within a technical support position, covering Windows, Microsoft Office, Internet Explorer and various business applications within a More ❯

to join a well-established company, based in Bromley, South East London. The ideal candidate will have previously worked in a fast-paced environment, customer facing IT support environment and have good experience of Cloud, hosted services, on site and remote support. They are looking for someone with around … years' hands-on experience troubleshooting user and customer issues in Cloud based and Windows desktop and server environments and have extensive experience of supporting, administering and troubleshooting all Office packages, such as Teams, OneDrive, SharePoint and Outlook on mobile devices, tablets, desktops and laptops. Responsibilities: Completing technical support tasks … firewalls, WIFI and network equipment Building and configuring laptops, MACs and PCs Answering telephone calls from customers Recording, managing and closing support calls Visiting customer sites Delivering outstanding customer service Essential Completing daily tasks such as setting up user accounts, MFA, email accounts and security groups Ability More ❯

to join a well-established company, based in Bromley, South East London. The ideal candidate will have previously worked in a fast-paced environment, customer facing IT support environment and have good experience of Cloud, hosted services, on site and remote support. They are looking for someone with around … years' hands-on experience troubleshooting user and customer issues in Cloud based and Windows desktop and server environments and have extensive experience of supporting, administering and troubleshooting all Office packages, such as Teams, OneDrive, SharePoint and Outlook on mobile devices, tablets, desktops and laptops. Responsibilities: Completing technical support tasks … firewalls, WIFI and network equipment Building and configuring laptops, MACs and PCs Answering telephone calls from customers Recording, managing and closing support calls Visiting customer sites Delivering outstanding customer service Essential Completing daily tasks such as setting up user accounts, MFA, email accounts and security groups Ability More ❯

to ensure all quotes are raised and orders placed Help deliver solutions provided to customers to ensure value gained and risk reduction Help maintain customer service and satisfaction in the form of service reviews meetings Help support account managers with account strategies to improve customer relationships … Manage any necessary administrative work for account managers Help facilitate the transition from the sales process to the customer success teams within Saepio’s services and vendor partnerships Help manage contract renewals and uncover upsell opportunities Build relationships within partner community Work close with account managers to ensure sales … business efficiency Who are we looking for? We’re looking for an organised and personable individual: Must have minimum 2 years’ experience in similar customer facing role Exerts attention to detail Passion to learn, collaborate with colleagues and embrace the family culture High motivation and ambition to build a More ❯

to ensure all quotes are raised and orders placed Help deliver solutions provided to customers to ensure value gained and risk reduction Help maintain customer service and satisfaction in the form of service reviews meetings Help support account managers with account strategies to improve customer relationships … Manage any necessary administrative work for account managers Help facilitate the transition from the sales process to the customer success teams within Saepio’s services and vendor partnerships Help manage contract renewals and uncover upsell opportunities Build relationships within partner community Work close with account managers to ensure sales … business efficiency Who are we looking for? We’re looking for an organised and personable individual: Must have minimum 2 years’ experience in similar customer facing role Exerts attention to detail Passion to learn, collaborate with colleagues and embrace the family culture High motivation and ambition to build a More ❯

major transformation with the marrying of these two innovative companies. Joining a startup deeply invested in technology with Capital One's entrepreneurial spirit and customer-first, tech-led culture, creates an environment where engineers can continue to disrupt the status quo to develop best-in-class customer experiences … knowledge when necessary. If you think innovatively, and like to embrace bleeding edge technology, with a pragmatic approach, you will enjoy working here. The service we offer and build upon is unlike anything ever built before, and our product is rapidly evolving. Velocity Black is our core product, built … in React Native and offering exclusive access and unbeatable world-wide service across Travel, Experiences, Luxury Goods and Dining. Our internal and bespoke request management platform, Gravity, is built with React and Node.js micro services, virtually augmenting our expert customer service agents with AI, delivering the unrivalled More ❯

regular reports and insights on key performance metrics, including sales, traffic, and conversion rates. Use data-driven insights to make informed recommendations for improvements. Customer Experience & Retention: Improve the online customer journey by enhancing website navigation, checkout processes, and personalisation. Work with customer service teams to More ❯

UK Wide) with operational hubs in City of London, West London & Edinburgh). £70k - £80k +Benefits. ServiceNow Administrator required by global A/V service provider with clients in both the public and private sector. Working within the technology team you will be responsible for designing and enhancing the … being used to support both the internal user based (1200 globally) along with all work undertaken on client sites. This therefore utilises both ITSM (Service Management) and ITAM (Asset Management) modules in the delivery of IT services for internal users and clients (Banks, Finance Company, Public Sector Organisation and … management of the platform making appropriate enhancements as required by the business. Secondly, you will undertake major projects at varying stages to deliver CSM (Customer Service Management), FSM (Field Service Management) and SPM (Strategic Performance Management for both internal and external projects) modules. It will be the More ❯

use innovation to shape data so it works for everyone and we're planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. As our Digital … our customers. We're looking for a digital data enthusiast, working collaboratively with a variety of stakeholders to ensure alignment with business objectives and customer outcomes. Your support will help the team in managing and evolving our digital strategy, ensuring a best practice approach. Qualifications This is a great … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯

use innovation to shape data so it works for everyone and we're planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. As our Digital … our customers. We're looking for a digital data enthusiast, working collaboratively with a variety of stakeholders to ensure alignment with business objectives and customer outcomes. Your support will help the team in managing and evolving our digital strategy, ensuring a best practice approach. Qualifications This is a great … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯

partnering with leaders and team members across the organization to proactively identify, plan, and execute projects or programs that enhance efficiency and improve the customer experience. This role requires a strategic thinker with excellent communication skills who can work across levels and functional organizations to drive results. A strong … focus on speed, efficiency, and customer satisfaction is essential. This position must be based in the Belfast Metro area. What You'll Do: Drive projects within the Technical Support organization aimed at building efficiency and enhancing the customer experience. Actively collaborate with cross-functional teams to contribute to … outcomes to all levels of the organization. Analyze data and feedback to identify areas for improvement and implement solutions that enhance operational efficiency and customer satisfaction. Foster a culture of continuous improvement by encouraging innovative solutions and best practices. Ensure all projects are aligned with the company's strategic More ❯

chasing, and completing faults on the contract. The post holder will handle various FM challenges and related issues that arise, ensuring delivery aligns with customer expectations by understanding the contract and its specifications. Typically, the post holder will escalate decisions to their line manager as needed. KEY RESPONSIBILITIES Logging … service requests by telephone and email Providing coverage for the helpdesk during the absence of the EIC operative and the Co-ordinator Ordering parts required for jobs Ensuring RW to AW work process is followed Ensuring compliance with statutory and company procedures Maintaining high attention to detail in all … work submitted Dispatching work to both direct labour and contractors promptly, based on skills, location, and service needs Escalating complaints or issues as required Analyzing job history and reports to prevent duplication Undertaking other duties as directed by management Managing the completion process and ensuring all closures are communicated More ❯

Hybrid working – Stafford £38,754 salary + Benefits Staffordshire Police are looking for an ITIL Analyst to join the team to support the ITIL Service Lead in the implementation and monitoring of governance, processes and procedures. As the ITIL Analyst, you will be responsible for the day to day … management of end user support in the live environment. Responsibilities The provision of excellent IT customer services across the force; Effective end user communication; Monitoring user satisfaction; Managing complaints; The effective provision of first/second line support; Service desk; Problem and Incident resolution Remote user support; Understanding … and representing customers within IT processes and governance structures (e.g. Change Advisory Board); Asset Management Service Transition and Onboarding Skills and Experience - Experience in a similar role - Excellent communication and documentation skills - Significant experience of overseeing IT changes and/or release management - Experience in Supporting Service Transition More ❯

in Italy, Peruvian LAN Airline, APEC in China and Safe City in Brazil as well as many others. Dahua has established sales, marketing, and service networks globally. Our company has offices in mainland China, greater Asia, America, Europe, Oceania, Africa and others. Our global footprint allows us to respond … to the market with the best service and products possible. Job Overview: We are seeking a highly skilled, team-oriented Technical Hotline Engineer with exceptional interpersonal and communication skills to join our growing team. In this vital role, you will work collaboratively with colleagues to troubleshoot technical issues, provide … prompt customer feedback, support the roll-out of new applications, and contribute to the ongoing improvement of our services. Your daily responsibilities will involve direct interaction with customers to address their concerns, as well as creating and maintaining clear, concise written documentation. As a successful candidate, you will demonstrate More ❯

push notifications, and provide insightful performance reports. Additionally, you'll play a crucial role in managing and optimising paid social media campaigns to drive customer acquisition and engagement. This role is ideal for someone who enjoys variety and wants to work closely with multiple teams and colleagues to achieve … imaginative individual eager to grow and develop your career. You enjoy wearing multiple hats, taking on a range of responsibilities spanning marketing, content creation, customer success, and social media management. You thrive on delivering exceptional customer service and driving client success - your clients’ achievements are your own … trends in digital marketing and social media. Skills and Experience Professional experience in a client-facing role (e.g., Account Management, Paid Social Media Management, Customer Success, Project Management, or Customer Support) Experience managing paid social media campaigns (Facebook Ads, Instagram Ads, TikTok Ads, etc.) Demonstrated ability to maintain More ❯

push notifications, and provide insightful performance reports. Additionally, you'll play a crucial role in managing and optimising paid social media campaigns to drive customer acquisition and engagement. This role is ideal for someone who enjoys variety and wants to work closely with multiple teams and colleagues to achieve … imaginative individual eager to grow and develop your career. You enjoy wearing multiple hats, taking on a range of responsibilities spanning marketing, content creation, customer success, and social media management. You thrive on delivering exceptional customer service and driving client success - your clients’ achievements are your own … trends in digital marketing and social media. Skills and Experience Professional experience in a client-facing role (e.g., Account Management, Paid Social Media Management, Customer Success, Project Management, or Customer Support) Experience managing paid social media campaigns (Facebook Ads, Instagram Ads, TikTok Ads, etc.) Demonstrated ability to maintain More ❯