Lead Data Analyst to manage a team of three analysts. This is a unique opportunity to lead a team, drive operational efficiencies, and influence key stakeholders across Finance, Commercial, CustomerService, and Operations. This is not just a reporting role-it's about turning data into meaningful business decisions, insights, and storytelling. By focusing on automating reporting inefficiencies More ❯
you will be given the freedom to define new features and manage projects end-to-end, including: Optimising how we acquire new customers for speed and efficiency Streamlining the customer experience and application process Improving our underwriting capabilities to support best-in-class credit decisions Building tools that maximise efficiency for our CustomerService and Fraud teams … of Product, and Engineering team to define and deliver our long-term product roadmap. You will ensure we are delivering the best outcomes for our customers while scaling our customer base sustainably. As well as working to plan out the roadmap, you will also work on day-to-day product delivery, and collaborate with various departments to prioritise projects More ❯
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … insights and more). What you'll do: Lead the charge: build a product vision and strategy for your area, ensuring alignment with Monzo's goals and an exceptional customer experience. Develop a team: build and coach a high-performing product team to obsess over customers, innovate, move quickly and ultimately enjoy their work. Communicate effectively: get people inspired … time. Collaborate seamlessly: partner with engineering, design, data, research, marketing and other teams across Monzo to get stuff done. Have impact: define, deliver and measure the impact of the customer-focused experiences you create. You should apply if: You are a seasoned product leader, and have a track record of leading high-performing product teams at a fast-growing More ❯
Live Shopping for Collectibles? eBay Live is a new way to sell on eBay, where sellers and buyers interact live on video. eBay sellers build buyer trust, expand their customer base, and grow repeat business through consistent and engaging live streams on eBay Live. eBay buyers can view, chat, ask questions, give feedback, vote, and buy online during eBay … deliver on their readiness to trade ensuring they are optimizing the full trading capability of the platform, the role will also build and expand partnerships with marketplace agencies/service providers who have limited presence on eBay today to further drive seller and inventory acquisition to grow the eBay business. Constantly innovate, develop your operating model to keep pace … their professional development more broadly. eCommerce & Marketplaces knowledge: a validated background and understanding of the marketplaces/platform market, its competitors and supporting businesses (i.e. listing management; integrators; logistics; customer services) with a clear point of view on what is required for our partners to succeed in this space. Collectibles and/or Fashion experience is required. New business More ❯
Markfield, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Motability Operations
the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customerservice, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯
Employment Type: Permanent, Part Time, Work From Home
Kirkwall, Orkney, United Kingdom Hybrid / WFH Options
Pernod Ricard España SA
appropriate use of barcoding and till buttons to promote stock accuracy Develop relationships with HNWI/collectors to encourage repeat custom. Experience Manage online booking system to maintain excellent customerservice and provide up to date information to potential visitors Apply forward planning and organisational skills to coordinate trade visits with Brand Home experiences to ensure excellent experience … control overhead costs with particular attention to labour costs. Be aware of Brand Home monthly P&L report and suggest actions to ensure viability of operations Respond to all customer e-mails, phone call, voicemail and trip advisor reviews in an acceptable time frame To use E1 to arrange payment of BH invoices and to log work tickets for … Leadership Skills with experience in Management and ability to manage a large team. In-depth understanding of Experience Management such as tour operations, tastings, bar with ability to handle customer needs, requests, complaints, and capacity to maintain a fun and safe environment. Flexible attitude and comfortable to work in a fast-paced and dynamic environment, with the ability to More ❯
will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customerservice This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician Apprenticeship More ❯
the retail industry. They are a large organisation with a strong presence across the UK, known for their innovative approach to technology in their pursuit of providing top-notch service to their customers. Description Completing maintenance to an excellent standard, whilst ensuring any Items that need rectifying are either immediately repaired or logged and scheduled In for revisiting. Operate … understand terms such as availability and performance, and utilising various means to measure these. Being proactive and dynamic with timekeeping, ensuring that you give the best value to the customer within working time. You actively look for ways to be supportive and continuously Improve as a business. Create documentation for learnings for major breakdowns/outages, using root cause More ❯
cause analysis. Problem Solving- Confident in breaking down complex technical acceptance issues and driving resolutions through cross-functional collaboration. Responsibilities: Manage technical communications with client technical teams, project teams, customerservice teams, and senior stakeholders. Act as a trusted consultant, providing technical support and subject matter expertise to assigned markets and clients. Proactively resolve business and technical issues More ❯
City of London, London, United Kingdom Hybrid / WFH Options
psd group
cause analysis. Problem Solving- Confident in breaking down complex technical acceptance issues and driving resolutions through cross-functional collaboration. Responsibilities: Manage technical communications with client technical teams, project teams, customerservice teams, and senior stakeholders. Act as a trusted consultant, providing technical support and subject matter expertise to assigned markets and clients. Proactively resolve business and technical issues More ❯
complex IT designs in business terms to internal and external decision makers Ensure all key processes for the team are documented and establish and embed a culture of continuous service improvement Manage a technical documentation library, advise users of these documents and communicate these with all user groups Develop, own, deliver and support technical designs and documents for the … Have a working knowledge of at least 2 of the following areas: Information and Data Management, Security, Application Management,ERPsystems,CRMsystems,Networkingand Microsoft Solutions Have an analyticalmindsetwithstrongproblem-solvingskills Excellent customerservice, communication and presentation skills Location. The location for this role is 16 Summer Lane with at least 2 days a week spent in the office. How to More ❯
the retail industry. They are a large organisation with a strong presence across the UK, known for their innovative approach to technology in their pursuit of providing top-notch service to their customers. Description Completing maintenance to an excellent standard, whilst ensuring any Items that need rectifying are either immediately repaired or logged and scheduled In for revisiting. Operate … Understand terms such as availability and performance, and utilising various means to measure these. Being proactive and dynamic with timekeeping, ensuring that you give the best value to the customer within working time. Actively look for ways to be supportive and continuously Improve as a business. Create documentation for learnings for major breakdowns/outages, using root cause analysis More ❯
to the success of the team, which is fostered through consistently organised social events. About us We are an Omnichannel SaaS organisation on a mission to boost productivity, improve customerservice, and increase efficiency across various industries. Based in Manchester, UK, our influence spans five continents, with offices in Barcelona, Miami, Melbourne, and South Africa, and we're More ❯
to work a minimum of 10 hrs per month and be available Monday-Saturday The pay rate is £13.37 per hour paid to you monthly. Key Responsibilities Providing excellent customerservice at all times Processing candidates' sign-in and explaining the test process to them. Administering and invigilating tests Ensure all compliance standards relating to the test centre More ❯
to work a minimum of 10 hrs per month and be available Monday-Saturday The pay rate is £13.37 per hour paid to you monthly. Key Responsibilities Providing excellent customerservice at all times Processing candidates' sign-in and explaining the test process to them. Administering and invigilating tests Ensure all compliance standards relating to the test centre More ❯
/or risk systems is desirable. Exceptional written and verbal communication skills. Excellent analytical skills. Detail oriented, results-driven and self-motivated. Proven organizational skills with strong commitment to customerservice and product delivery. Ability to work effectively in a fast-paced environment. Strong technical aptitude and understanding of how technologies impact delivery. Experience executing database queries (SQL More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Career Moves Group
campaign wrap reports Navigate campaign escalations and prevent recurring issues Partner with aligned Agency Sales Partners and/or AM to understand client goals and objectives to deliver excellent customerservice Build Media Plans and contribute to RFP responses around campaign packaging, pricing, targeting, etc. Partner with cross-functional teams on the production of custom creative assets Maintain More ❯
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … with a background in Treasury financial reporting and control. We have some really exciting challenges coming up like systems implementation, expanding into the European Union, continuing to grow our customer base, keep growing our lending business and adding to our marketplace which all leads to exciting Treasury activity including investment activity and derivative execution. You'll work on scaling More ❯
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … your name how it's pronounced so we know how to say it. Do you have experience in discovery research that has helped to shape a product or a service? If so, please explain your role in this. Do you have experience working in a cross-functional, internal product development team working alongside Product Design, Product Management and Engineering More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Monzo
the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … your name how it's pronounced so we know how to say it. Do you have experience in discovery research that has helped to shape a product or a service? If so, please explain your role in this. Do you have experience working in a cross-functional, internal product development team working alongside Product Design, Product Management and Engineering More ❯
vouchers for living costs. About us: Founded in 2021, AllPoints Fibre has grown from regional roots to a national wholesale full-fibre broadband provider. We are committed to exceptional customerservice, innovation, and sustainability. Our goal is to be the best place to work and the most recommended way to connect in the UK. Next steps If the More ❯
Cheltenham, Gloucestershire, England, United Kingdom
QA
management of their programmes and events. Raise issues that may impact the RAID log Escalate risks to ensure appropriate action is taken to mitigate them. Deliver high levels of customerservice to assist the wider sales team in developing strategic client relationships. Key Skills/Experience Required: Great Microsoft Office - including Excel using vlook up, pivot tables highly More ❯
Hollywater, Hampshire, United Kingdom Hybrid / WFH Options
Babcock Mission Critical Services España SA
within contracted timescales to maintain terminal availability. Provide UK on site field support to all customers such that agreed levels of equipment availability are maintained. Ensure a highly effective customerservice culture is developed for the technical maintenance and support department with all employees fully dedicated to ensuring that, Infrastructure Management is recognised as the number one provider More ❯
or related field; or equivalent work experience. Minimum 5-7 years of relevant networking experience required. 5-7 years of experience with network design and engineering. Strong analytical and customerservice abilities. Ability to communicate and articulate technical information across various organizational levels. Strong thought leadership abilities and a highly innovative problem solver. Ability to coach and mentor More ❯
have Bachelor's degree in computer science or related field; or equivalent work experience. Extensive relevant networking experience required. Extensive experience with network design and engineering. Strong analytical and customerservice abilities. Ability to communicate and articulate technical information across various organizational levels. Strong thought leadership abilities and a highly innovative problem solver. Ability to coach and mentor More ❯